Senior HR Officer

Job Description – HR Officer

Position Title: Senior HR Officer
Reports to: HR Manager
Location: ACT International , Islamabad I-9/3

Purpose of the Role

The HR Officer will support the HR Manager in day-to-day HR operations, including recruitment, onboarding, employee records management, payroll support, and HR compliance, ensuring smooth HR service delivery across the organization.

Key Responsibilities

• Assist in the recruitment process by posting job advertisements, collecting applications, and initial screening or shortlisting CVs.
• Schedule and coordinate interviews and written tests.
• Conduct reference/background checks for selected candidates.
• Draft and issue employment contracts and regret emails to unsuccessful candidates.
• Maintain recruitment records and regularly update recruitment trackers.
• Update Trackers.
• Prepare induction plans and onboarding materials for new hires.
• Organize and facilitate the orientation sessions and assist new hires with joining formalities.

• Verify and ensure that all required documentation for new employees is complete and properly filed

• Maintain and update personnel files (hard copy) as per HR checklist.
• Ensure accurate and timely entry of employee data into the HCM/HR software.
• Maintain leave, attendance, and timesheet records in coordination with the HO & Field office staff.
• Keep records of contract validity, benefits (EOBI, health & life insurance), and renewals.
• Support in managing benefits, including health insurance, medical claims, and EOBI.

• Coordinate with Finance for salary disbursement and consultant contract payments.

• Draft HR-related letters, memos, and documentation.
• Support in performance management processes.
• Assist in HR audits, compliance checks, and reporting.
• Maintain confidentiality of all HR Matters.
• Provide support in organizing HR trainings, orientations, and engagement activities.

• Address routine employee queries and concerns.
• Ensure compliance with HR policies and procedures.

• Perform other duties assigned by the HR Manager or Management.

Qualifications & Skills

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field. HR Diploma 6 months
• 2–3 years of HR experience, preferably in recruitment and HR operations.
• Knowledge of HR systems, processes, and compliance requirements.
• Strong organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and work with integrity.
• Proficiency in MS Office and HR software (HCM preferred).