We are looking for a Senior ServiceNow Developer with deep expertise in Governance, Risk, and Compliance (GRC) to join us in Lahore. This role is responsible for designing, configuring, and implementing GRC solutions within ServiceNow to support enterprise risk management, audit, compliance, and policy processes. The ideal candidate will combine strong technical knowledge of ServiceNow with a strategic understanding of risk and compliance frameworks, ensuring the delivery of scalable and high-performing solutions for international clients.
Key Responsibilities
Design & Development:
- Design, configure, and customize ServiceNow IRM/GRC applications including Policy & Compliance, Risk Management, Audit Management, Vendor Risk, and Continuous Monitoring.
- Develop and configure GRC profiles, indicators, assessments, policy statements, and risk statements to align with business objectives.
- Build scripts, workflows, UI policies, UI actions, Flow Designer flows, and client scripts to meet GRC requirements.
- Ensure solutions are scalable, secure, and compliant with platform best practices.
- Integration & Automation:
- Integrate ServiceNow GRC with third-party tools (e.g., Archer, MetricStream, SAP GRC, vulnerability scanners, SIEM tools).
- Automate risk scoring, policy attestations, and compliance assessments using APIs (REST/SOAP).
- Risk & Compliance Enablement:
- Translate regulatory frameworks (e.g., ISO 27001, NIST, GDPR, SOC 2, HIPAA, PCI-DSS) into ServiceNow GRC controls and processes.
- Support enterprise-wide risk, compliance, and audit workflows, ensuring transparency and traceability.
- Configure reporting and dashboards for executives, auditors, and compliance officers.
- Collaboration & Leadership:
- Partner with risk, compliance, security, and audit stakeholders to define business requirements and deliver end-to-end solutions.
- Mentor junior developers on GRC best practices and platform capabilities.
- Act as the subject matter expert (SME) for all GRC-related modules and integrations.
- Continuous Improvement:
- Stay up to date with ServiceNow’s IRM/GRC roadmap and recommend enhancements.
- Apply ITIL and GRC best practices to continuously improve governance and risk processes.
Qualifications & Skills
- Bachelor’s degree in Computer Science, Information Technology, Risk Management, or a related field.
- 5+ years of ServiceNow development experience, with 3+ years focused on GRC/IRM implementations.
- Strong hands-on expertise in:
- – ServiceNow GRC/IRM modules (Policy & Compliance, Risk Management, Audit, Vendor Risk, BCM).
- – JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, and UI Actions.
- – ServiceNow Service Portal, Flow Designer, and Service Catalog development.
- Experience with regulatory compliance frameworks (ISO 27001, SOC 2, NIST, GDPR, HIPAA, etc.).
- Strong background in integrations with third-party systems (REST/SOAP, security & risk tools).
- Solid understanding of ITIL processes, risk management, and compliance methodologies.
- Ability to analyze complex business requirements and translate them into technical solutions.
- Strong communication, collaboration, and stakeholder management skills.
Job Type: Full-time
Pay: Rs300,000.00 - Rs400,000.00 per month
Work Location: In person