Sr. Solutions Manager, Visa Commercial Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Senior Manager Visa Commercial Solutions (VCS) for CEMEA Digital Sales, reporting in the geography to the Sr. Director SMB, VCS, and solely assigned to the CEMEA Digital Sales area, you will be responsible for products commercialization and sales support for the accounts covered by the Digital Sales, with the primary objective of positioning Visa as the preferred choice of network partners by commercial products issuers and the brand of choice by business and corporate clients.

A significant element of this role will be the ability to generate thought leadership around VCS products and small business-related products specifically, and requires you to work closely with Digital Sales Account Executives and key issuers to drive acquisition, profitable Business card usage, payment volumes, and revenues for Visa. This role is the bridge between VCS team and Digital Sales for the transferred accounts.

This includes but is not limited to driving new Business card product launches, development of portfolio optimization strategies, program upgrades, benefit resell, CVP enhancement, performance tracking, channel diversification, and driving greater cross-border and e-commerce volume.

You will need to combine your product management experience with your awareness of commercial issuers’ needs to increase customer engagement with their Visa account, driving usage and preference.

Responsibilities

• Be a thought leader, problem solver, and inclusive coach to the Digital Sales Executives, leading Business core products delivery for the accounts covered by Digital Sales and for multiple commercial platform products.
• Prepare go-to-market and sales collateral material for Digital sellers to ensure they have all the material they need to sell SMB.
• Train the Digital Sales Executives on VCS products and solutions, and small business-related products specifically, to ensure a solid level of expertise among the team and maximize the client coverage by joint efforts.
• Lead target setting, Dynamics hygiene, and sales & revenue tracking for T3 accounts to ensure right representation in VCS P&L and sales pipeline.
• Support the development of Business products upselling and Business card portfolio optimization strategies, and participate in creating individual clients’ Business product plans with corresponding tactics and actions to achieve defined goals, under the accountability of the Digital Sales Executives.
• Work with Banks as well as Non-Banking Financial Institutions to support their payment strategy and go-to-market with VCS products.
• Collaborate with internal cross-functional leads to drive strategic alignment and ensure product roadmap is supportive of all common initiatives and priorities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 5+ years in related industry experience in transaction or business banking
• Superior client management skills
• Understanding of the drivers of transaction and business bank product P&Ls and an understanding of trends in SMB bank strategy around this type of business customers engagement.
• Digitally curious, follows industry trends and can utilize this exposure to provide compelling supporting information to VCS product, customer experience and digital recommendations
• Solid interpersonal skills, strong demonstrated collaborator with the ability to effectively work cross-organizationally
• Ability to drive decisions and operate in ambiguity
• Ability to resolve conflicting situations
• Superior communication skills
• Proven track record of success

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.