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Technician - Coolers, Chillers, Refrigeration or HVAC
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Ensure proper maintenance & efficiency of market equipment in the workshop or allocated route in the market.
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Minimizing downtime & ensuring that all the customer complaints related to equipment’s are immediately covered as per company’s standards
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Adhere to Company standards, procedures, policies, and Safe work methods.
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Install, deliver, move and pickup marketing equipment to minimize customer downtime.
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Educate customers on basic equipment repair and upkeep procedures.
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Collect accurate and complete customer information
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Ensure that all repaired components have undergone test in the work shop.
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Attend to emergency complaints as in the case of post mix machines
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Responsible for preventive maintenance & sanitation of the equipment according to the maintenance process.
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As per sales request, install new machine or remove/replace from outlet
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Conduct site study and inform higher authority on requirements prior to any new installation.
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Perform all machines checks and repairs in the market
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Install & calibrate all types of post-mix machines.
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Maintain high level of sanitary condition especially on post mix machines
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Maintain contact with sales team and the key customers.
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Investigate the possible causes for abnormal failures
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Monitor functioning of every equipment systematically
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coach assistant to attend & resolve technical issues
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Work for the continues improvement of the maintenance operations & ensure customer satisfaction
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Learn new equipment operation and maintenance techniques
- Attend training to develop relevant knowledge and skills.
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