Verification Support Representative-call center

job Description

Responsibilities

• Make outbound calls to US customers for verification purposes
• Confirm customer details (name, address, consent, etc.)
• Ensure accuracy of customer information in records
• Follow verification scripts and company guidelines
• Maintain call logs and verification status
• Meet daily call and quality targets
• Report any incorrect or suspicious information to the supervisor

Requirements

• Basic English speaking and understanding
• Fresh and experienced candidates can apply
• Willing to work night shift (USA time zones)
• Basic computer and typing skills
• Clear communication and polite phone etiquette
• Ability to follow scripts and instructions

Optional (Nice to Have)

• Previous call center / BPO experience
• Experience in verification, QA, or customer support
• Familiarity with CRM systems

Job Type: Full-time

Pay: Rs75,000.00 - Rs100,000.00 per month

Work Location: In person