Virtual Medical Assistant

We are seeking an organized and detail-oriented Virtual Medical Assistant (VMA) to support our US-based healthcare clients. The role involves assisting providers and billing teams with administrative, clinical, and revenue-cycle related tasks to ensure smooth and efficient operations.

Key Responsibilities:

• Handle patient scheduling, appointment confirmations, and follow-ups.
• Manage patient demographics, insurance verification, and eligibility checks.
• Assist with prior authorizations, referrals, and medical documentation.
• Enter and update patient data in EMR/EHR systems.
• Support billing, coding, and claims submission processes.
• Coordinate communication between patients, providers, and billing teams.
• Maintain HIPAA compliance and confidentiality at all times.

Requirements:

• Bachelor’s degree (preferred) or relevant healthcare/administrative experience.
• Prior experience in medical billing, healthcare administration, or as a VMA is a plus.
• Strong communication (verbal & written) and organizational skills.
• Proficiency with EMR/EHR systems and Microsoft Office/Google Workspace.
• Knowledge of HIPAA regulations and patient confidentiality practices.
• Ability to work US hours/night shift and meet performance deadlines.

Benefits

• Market Competitive Salary
• Increment After Probation
• Monthly Bonuses & Retention Bonus
• Annual Salary Increment
• In-House Meal & Tea
• 30 Paid Leaves + 6 US Holidays
• Health Insurance

Location: 6th road, Rawalpindi / Onsite / Night Shift
Industry: Healthcare / Medical Billing

Job Type: Full-time

Pay: Rs80,000.00 - Rs150,000.00 per month

Work Location: In person