Customer Care Executive

Job Title: Customer Care Executive

Full Time Permanent

Position: 3

Key Responsibilities:

· Respond promptly to customer inquiries.

· Handle and resolve customer complaints efficiently.

· Provide detailed information about services.

· Maintain a positive and empathetic attitude toward customers at all times.

· Update customer records and ensure accurate data entry.

· Collaborate with other teams to resolve complex customer issues.

· Follow up with customers to ensure their needs have been met.

· Provide feedback on the efficiency of the customer service process.

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Requirements:

• Previous experience in customer service,
• Excellent verbal and written communication skills.
• Strong customer service and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and accuracy in handling transactions.

Job Type: Full-time

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person