Outbound Sales Specialists

About Interact Global:

Interact Global is a forward-thinking organization committed to empowering businesses through innovative B2B solutions, outstanding customer service, and measurable growth strategies. Our mission is to deliver value-driven results for our clients while fostering a collaborative and performance-oriented environment for our team members.

Role Overview

We are seeking a driven and results-oriented Outbound Sales Specialist with strong knowledge of the U.S. medical insurance market. In this role, you will focus on outbound calling, lead conversion, and delivering personalized insurance solutions that meet client needs and comply with healthcare industry regulations.

Key Responsibilities

• Make high-volume outbound calls to prospective clients using targeted lead lists and cold-calling techniques.

• Qualify prospects, assess individual needs, and recommend the most suitable medical insurance coverage.

• Clearly explain plan benefits, coverage limitations, premiums, deductibles, and enrollment processes.

• Maintain consistent follow-ups to convert leads into successful enrollments.

• Record all interactions, lead progress, and customer data accurately in CRM software.

• Ensure strict adherence to HIPAA, CMS, and other relevant U.S. healthcare compliance regulations.

• Meet and exceed daily, weekly, and monthly sales targets and KPIs.

• Work closely with team leaders, underwriters, and support staff to maximize customer satisfaction.

Qualifications

• Proven experience in outbound sales, telemarketing, or call center environments.

• Strong communication, persuasion, and objection-handling skills.

• Proficiency in CRM systems, VoIP tools, and Microsoft Office or Google Workspace.

• Ability to work with performance targets and in a fast-paced environment.

• Knowledge of U.S. health insurance policies and industry terms preferred.

• High school diploma or GED required; associate or bachelor’s degree is an advantage.

Working Conditions

• Flexibility to work U.S. time zone shifts.

• High-energy, performance-driven environment.

Perks & Benefits

• Competitive base salary with uncapped commissions and incentives.

• Paid public/national holidays.

• Paid annual, paternity, and bereavement leave.

• Supportive and career-focused workplace culture.

Location: Wapda Town Phase 1, Lahore

Shift Timing: Night Shift (5:30 PM – 2:30 AM)

Work Schedule: Monday to Friday (Weekends Off)

Job Type: Full-time

Pay: Rs70,000.00 - Rs120,000.00 per month

Work Location: In person