Property Management Officer (NOC Coordinator)

Job Purpose

NOC & Data Admin is responsible for end-to-end management of No Objection Certificate (NOC) processes related to sales, utilities, and auctions.

Roles, Responsibilities, Duties

NOC Issuance & Coordination

• Handle end-to-end issuance of Sales and ADDC/Utilities NOCs via digital and manual channels.
• Ensure all regulatory and community compliance requirements are met before NOC issuance.
• Coordinate with community managers and property management to validate dues, penalties, and property modifications.
• Manage exceptions requiring manual processing for VIP clients, technical issues, or non-integrated communities.

Legal & Auction Support

• Collaborate with Aldar’s Corporate Legal Support team to process court-auctioned units.
• Provide documentation and system data to support recovery efforts through the Abu Dhabi Judicial Department (ADJD).
• Reconcile dues and payments for auctioned units in SAP and other internal systems.

Stakeholder Engagement

• Act as liaison between customer care teams, sellers, buyers, and community managers to ensure efficient sales and ownership transfer processes.
• Attend meetings and manage communications (calls, emails, face-to-face) with clients, brokers, and stakeholders.
• Ensure timely and effective responses to all external and internal inquiries (within 24 hours).

Financial Relocation & Receipting

• Verify and reconcile NOC-related payments, including fees for sales and utility NOCs.
• Coordinate with finance and treasury teams to confirm receipts, resolve discrepancies, and ensure financial compliance

Data & Information Management

• Ensure accuracy of ownership, service charge, and payment data between other platforms.
• Identify and resolve discrepancies in ownership records and update databases accordingly.
• Maintain manual records of sale prices and completed transactions as required.

System Enhancement & Digitalization

• Support overall strategic directions by liaising between the Executive Director, senior management, and internal teams.
• Provide guidance and coordination among administrative staff.

Documentation & Compliance

• Verify all required documents for NOC issuance, ensuring alignment with internal checklists (e.g., title deed validation, EID/passport, utility clearance, service charge clearance, OA buyer form).
• Maintain accurate, secure digital records of processed NOCs and associated transactions.

Track all pending and completed NOC requests and ensure timely follow-up and resolution

Qualification:

• Bachelor’s degree
• Any additional formal education certificate

Experience and Skills:

1. 1 to 3 years of admin in real estates of Related fields

1. Proficient in MS Office (Word, Excel, PowerPoint, Outlook, Visio).

Strong administrative and organizational skills with high attention to detail.

• Proven ability to handle highly confidential matters with discretion.

Able to work independently with minimal supervision.

Excellent time management skills ; well-organized and proactive