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account director operations

Intertec Systems

<div><div><div><div><div>Technical</div></div><div><div>
Abu Dhabi Office</div></div><div><div>
Permanent</div></div></div></div>
<div><p>
Key Responsibilities 1. Account Ownership &amp; Client Leadership Own P&amp;L responsibility for assigned accounts Act as the single point of accountability for delivery, escalation, and outcomes Build long-term client relationships at CXO / senior management level Lead quarterly business reviews (QBRs) with measurable outcomes Identify risks early and course-correct before they become escalations 2. Operational Delivery &amp; Execution Ensure projects are delivered on time, within scope, and within budget Drive operational discipline across project management, documentation, and governance Enforce delivery standards, SLAs, and quality benchmarks Resolve delivery bottlenecks decisively&mdash;no dependency paralysis 3. Team &amp; Resource Management Lead cross-functional teams (PMs, consultants, analysts, developers, vendors) Own capacity planning, utilization, and productivity metrics Coach underperformers or replace them&mdash;this role is not about tolerance Build second-line leadership to reduce founder dependency 4. Financial &amp; Commercial Control Monitor billing, collections, revenue recognition, and margin leakage Control scope creep and ensure commercial protections are enforced Work closely with finance on forecasts, invoicing accuracy, and cash flow Drive upsell, cross-sell, and expansion opportunities within existing accounts 5. Process &amp; Scale Standardize operational playbooks across accounts Improve efficiency through process redesign, automation, or tooling Reduce firefighting by fixing root causes, not symptoms Prepare accounts and teams for scale without quality drop Key Metrics for Success (Non-Negotiable) Client retention &amp; renewal rate On-time project delivery Gross margin per account Billing accuracy &amp; collections cycle Team utilization &amp; attrition Escalation frequency and resolution time Required Experience &amp; Skills Experience 8&ndash;12+ years in account management, operations, or delivery leadership roles Proven experience owning large, complex client accounts Strong background in services, consulting, technology, or ERP/enterprise delivery Experience managing multi-project, multi-stakeholder environments Skills Strong operational thinking with commercial awareness Ability to have hard conversations with clients and internal teams Financial literacy: margins, cost control, forecasting Excellent executive communication&mdash;clear, structured, no fluff High ownership mindset: you fix problems, you don&rsquo;t forward them</p></div></div>

Account Director Operations

Four Agency

<div><h2 class="jobSectionHeader"><b>Who We Are</b></h2><p>
Were Four an international, independent agency powered by creativity and collaboration. Our 250-strong team spans media, creative and communications, operating from hubs in London, Cardiff, Sheffield and the UAE.</p><p>
Our MENA team works with leading government entities, health organisations, consumer brands and corporate / B2B clients, delivering integrated campaigns that shape reputation, influence behaviour and drive results.</p><p>
Were now looking for a talented <b>Art Director</b> to join our UAE team in Abu Dhabi or Dubai someone who can lead visual thinking, elevate creative output and bring bold ideas to life across platforms.</p><p></p><h2 class="jobSectionHeader"><b>
What Youll Do</b></h2><p>
This role sits at the heart of creative development and execution shaping how brands show up visually across social, digital and campaigns.</p><p></p><p>
Your role will include:</p><p></p><ul>
<li>Leading the visual direction of social-first campaigns, content series and always-on output
</li><li>Developing strong creative concepts and translating them into standout executions
</li><li>Working closely with copywriters, strategists and account teams to bring ideas to life
</li><li>Creating and overseeing high-quality designs across static, motion and video formats
</li><li>Ensuring all creative output is aligned with brand guidelines while pushing creative boundaries
</li><li>Directing designers, motion artists and external production partners where needed
</li><li>Bringing a strong eye for layout, typography, storytelling and visual consistency
</li><li>Contributing to pitches and new business with strong conceptual thinking and presentation-ready work
</li><li>Staying on top of trends, formats and platform behaviours to keep content fresh and relevant
</li></ul><p>At Four, Art Directors are not just executors they shape ideas, elevate standards and define how brands look and feel.</p><p></p><h2 class="jobSectionHeader"><b>
What You Bring</b></h2><p>
Were looking for someone with strong creative instincts and the ability to turn ideas into high-impact visuals.</p><p></p><p>
Youll bring:</p><p></p><ul>
<li>Proven experience as an Art Director, Senior Designer or similar creative role (agency preferred)
</li><li>A strong portfolio showcasing social, digital and campaign work
</li><li>A deep understanding of visual storytelling across platforms (Instagram, TikTok, LinkedIn, etc.)
</li><li>Experience working across static, motion and video-led content
</li><li>Strong attention to detail with a high bar for craft and execution
</li><li>Confidence presenting ideas and explaining creative rationale
</li><li>Ability to manage multiple projects and timelines in a fast-paced environment
</li><li>A collaborative mindset and ability to work across teams
</li></ul><p>Bonus if you bring experience across government, health, consumer or corporate/B2B sectors.</p><p></p><h2 class="jobSectionHeader"><b>
Why Join Us?</b></h2><ul>
<li>Were the elevation agency we elevate brands, and we elevate people
</li><li>Youll work across the full creative spectrum social, campaigns, branding and more
</li><li>Youll be part of a team that values bold ideas and high-quality execution
</li><li>Youll work on brands that are shaping industries across the region
</li><li>Youll have real creative ownership and the opportunity to push boundaries
</li></ul><p></p><h2 class="jobSectionHeader"><b>✨</b><b> Ready to Apply?</b></h2><p>
Apply now and take the next step in your creative career:</p><p><br>
We welcome applications from people with disabilities and neurodivergent individuals, and were happy to provide reasonable adjustments throughout the recruitment process.</p><p></p><p>
Please note: We do not accept CVs from recruitment agencies.</p></div><p></p>

Art Director

Saadiyat Rotana Resort & Villas

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
  </li>
  <li>
   Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
  </li>
  <li>
   Establish and maintain effective employee relations
  </li>
  <li>
   Assist the Director of Front Office in employee related matters such as appraising and consulting
  </li>
  <li>
   Assist in the preparation of statistical, performance and forecast reports as necessary in order
   <br/>
   <br/>
  </li>
 </ul>
 to facilitate annual budget and strategic plan preparation and provide management with marketing information
 <br/>
 <br/>
 <ul>
  <li>
   Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the Business
 <br/>
 <br/>
 Influencing Outcomes
 <br/>
 <br/>
 Planning for Business
 <br/>
 <br/>
 Team Building
 <br/>
 <br/>
 Valuing Diversity
 <br/>
 <br/>
 Leading People
 <br/>
 <br/>
 Adaptability
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 <br/>
 Drive for Results
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 <br/>
 Customer Focus
 <br/>
 <br/>
 Managing Operations
</div>


Assistant Director of Front Office

New York University

<div>Position Summary:
<div><b>
Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply.</b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint a Director of Open Enrollment Programs, Executive and Professional Education reporting to the Vice Provost, Executive &amp; Professional Education.</div><div></div><div><br>
The Director of Open Enrollment Programs provides strategic leadership for the development, growth, and academic oversight of NYU Abu Dhabi&rsquo;s portfolio of open enrollment offerings across three key verticals: Community Learning, Professional Micro-Credentials, and High School Programs.<br>
Reporting to the Vice Provost of Executive and Professional Education, the role is responsible for designing and expanding a market-responsive portfolio that supports NYUAD&rsquo;s academic mission while addressing regional workforce development, youth enrichment, and lifelong learning priorities. The Director oversees portfolio strategy, program development, financial performance, and operational excellence, positioning NYUAD as a regional leader in professional education and pre-university learning.<br>
Working closely with academic leadership, faculty, and external partners, the Director ensures programs are aligned with emerging market needs while maintaining academic integrity and institutional standards across the UAE, GCC, MENA region, and India.</div><div></div><div><b><br>
Key Responsibilities:</b></div><div><br>
</div><div><i>Portfolio Strategy &amp; Growth</i></div><ul><li>
Lead the development and execution of a multi-year growth strategy for open enrollment programs across community learning, micro-credentials, and high school program verticals</li><li>
Collaborate with OEPE marketing, admissions, and business development teams to drive lead generation, conversion, and regional brand visibility</li><li>
Program Leadership &amp; Academic Quality</li><li>
Lead market-informed program development and expansion in partnership with NYUAD faculty, NYU SPS New York, and global academic units</li><li>
Recruit, onboard, and manage academic and scholar-practitioner faculty and instructors in alignment with NYU academic standards</li><li>
Ensure academic integrity, safeguarding, regulatory compliance, and institutional approvals for all programs</li></ul><div><i>
Revenve &amp; Financial Performance</i></div><ul><li>
Hold P&amp;L responsibility for the open enrollment portfolio and oversee financial performance and sustainability</li><li>
Manage enrollment targets, margin optimization, and financial forecasting to support program growth</li></ul><div><i>
Operational Excellence</i></div><ul><li>
Provide strategic oversight of end-to-end program delivery across all open enrollment program verticals</li><li>
Create a high-quality learner experience across programs</li><li>
Ensure compliance requirements are met, particularly for programs involving minors</li><li>
Lead continuous improvement initiatives across program operations</li><li>
Work with the Program Delivery team to identify and hire academic and seasonal staff required for program delivery</li></ul><br>
<div></div>
Qualifications:
<div><b>
Qualifications</b></div><div><b><br>
Required Education</b></div><ul><li>
Master's Degree or higher from an accredited institution
</li></ul><div><b>Required Experience</b></div><ul><li>
10+ years of progressive leadership experience in Continuing education, executive education, or professional education</li><li>
University-based or higher education program management</li><li>
Demonstrated experience building and scaling open enrollment or certificate portfolios</li><li>
Proven P&amp;L responsibility and revenue growth leadership</li><li>
Experience managing multi-stakeholder academic partnerships</li><li>
Strong understanding of youth education, workforce development, and lifelong learning markets</li><li>
Knowledge of:<ul><li>
Open enrollment and continuing education business models</li><li>
Youth education, pre-college pathways, and academic enrichment</li><li>
Professional micro-credential and workforce credentialing markets</li><li>
Higher education governance and quality assurance frameworks</li></ul></li><li>
Skills:<ul><li>
Strategic portfolio design and market positioning</li><li>
Financial modeling, pricing strategy, and margin management</li><li>
Partnership development and stakeholder management</li><li>
Program launch, scaling, and lifecycle management</li><li>
Executive-level communication and presentation</li></ul></li><li>
Abilities:<ul><li>
Lead cross-functional academic, marketing, admissions, and operations teams</li><li>
Operate in a complex global university environment</li><li>
Build high-trust relationships with faculty and external partners</li><li>
Drive growth while maintaining academic excellence and compliance</li></ul></li></ul><div><b>
Preferred Education</b></div><ul><li>
Doctoral Degree or terminal degree</li><li>
Certified Professional in Learning &amp; Performance (CPLP)</li><li>
Project Management Professional (PMP)</li><li>
Certified Continuing Education Professional (CCEP)</li><li>
Safeguarding / Child Protection Certification (for youth programs)</li></ul><div><b>
Preferred Knowledge, Skills and Abilities</b></div><ul><li>
Knowledge of:<ul><li>
UAE education regulation, youth safeguarding frameworks, and accreditation environments</li><li>
Regional workforce priorities and national development agendas</li><li>
Global micro-credential frameworks and digital credentialing ecosystems</li></ul></li><li>
Skills:<ul><li>
International market entry and regional expansion</li><li>
Institutional partnership negotiation</li><li>
Thought leadership and brand positioning</li></ul></li><li>
Abilities:<ul><li>
Operate at executive and ministerial levels</li><li>
Represent NYUAD at global education forums and regional summits</li></ul></li></ul><br>
<div></div>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Director of Open Enrollment Programs, Executive and Professional Education - Office of Executive Education

L3Harris

<div><p>L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers&rsquo; mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.</p><p>
L3Harris is the Trusted Disruptor in defense tech. With customers&rsquo; mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.</p><div><b>
About the Role</b></div><div><br>
</div><div>This role will be responsible for selling company products, systems and / or services and managing opportunities in all stages of the sales pipeline. Must effectively prospect, qualify, propose, capture, negotiate and close sales with customers. Also responsible for providing marketing intelligence and developing sales plans, business plans, and product development plans; communicating and executing winning market plans and capture strategies. Ability to perform competitive assessments, identify attractive solution positions. Conducts sales presentations and marketing activities including participation in tradeshows, conferences and product demonstrations. Provides updates to senior sales/operations staff concerning account concerns, financial status, etc.</div><div></div><div><br>
Reporting to the Territory Director &ndash; METI, you will be part of a highly collaborative in-country team focused on expanding the market domination L3Harris&rsquo; WESCAM MX series of precision optical sensors and targeting systems in UAE and ME region. This is a high-profile and high-visibility role that will be responsible for driving the growth in one of our most rapidly expanding markets.</div><div><br>
</div><div>The L3Harris WESCAM International Business Development (BD) team consists of four territories globally, each with a team of Business Development Directors that form their Regional BD Team. The METI Territory team currently has 3 Business Development (BD) Directors located across the Middle East - as well as supporting staff. That core team is ably supported by a network of local consultants, distributors, representatives and agents operating on our behalf. You will be joining a dynamic, high tempo and agile team who enjoy a high degree of success enabled by a superb product line and a lot of hard work.</div><div></div><div><b><br>
Primary Responsibilities:</b></div><div><br>
</div><ul><li>Meet or exceed annual sales targets as part of the International team by directing activities in the field to achieve territorial sales goals in line with company growth plans.</li><li>
Generate and increase a robust pipeline of sales opportunities in allocated Territories</li><li>
Responsible for capturing customer requirements to influence L3HARRIS WESCAM design solutions and successfully selling MX, CMX and MatriX solutions to customers in all domains (Air, Land and Maritime)</li><li>
Promote current product capability, as well as recommending the development of products or product enhancements expected to result in profitable business growth.</li><li>
Serve as the customer expert and capture / pursuit leader for business pursuits.</li><li>
Responsible for developing strategy in all domains (Air, Land and Maritime) for key pursuits and managing the hand-off of business opportunities to the operational unit.</li><li>
Coordinate with out-of-Territory Sales Directors who&rsquo;s OEMs may be pursuing opportunities within the Territory.</li><li>
Shape and develop offset strategies and support current offset programs implementation
</li><li>Stay engaged with and communicate with Program Managers and In Service Account Managers (ISAMs) as they direct the execution of existing business to ensure we &quot;keep it sold&quot; and position ourselves for follow-on business with existing customer</li><li>
Expected to spend significant time outside of the office or on the phone networking and meeting with customers, as soon as practically feasible.</li><li>
Travel &ndash; up to 50% of the time, as soon as practically feasible.</li></ul><p></p><p><b><br>
Required Capabilities:</b></p><ul><li>
Highly developed professional communication skills; fluent in English and Arabic languages</li><li>
Demonstrated networking capabilities among various customer communities e.g. users and acquisition officials / leads in MODs, MOIs, Law Enforcement organizations; Military OEMs</li><li>
Ability to naturally develop long-term, trusted-advisor relationships with a combination of technical, market and platform acuity. Further possess the ability to identify and successfully cultivate these relationships remotely and in-person when practically feasible.</li><li>
Intimate knowledge of the regional customer base, the key stakeholders and the optimum route to market.</li><li>
Preference to work in a team environment and be a collaborative team player</li><li>
Demonstrated understanding of key sensor technology and application of this technology</li><li>
Energetic, enthusiastic and forward leaning disposition</li><li>
A polished, confident presenter with an outgoing personality and comfortable with senior customers.</li></ul><p></p><div><b><br>
Desired Education and Experiences:</b></div><br>
<div></div><ul><li>
Requires mastery level knowledge within a specific technical area or multiple job areas.</li><li>
Viewed as an expert and / or resource within the field by peers in and outside the organization.</li><li>
Bachelor&rsquo;s Degree and 9 years of prior relevant experience.
<ul><li>Graduate Degree and 7 years of prior related experience.
</li><li>In lieu of a degree, 13 years of prior related experience.</li></ul></li><li>
Recent and relevant experience of successful selling in the National Security, Military or Intelligence domains across any of the Air, Land and Maritime domains.
</li><li>Military or Security Sales experience ideally with a large OEM</li><li>
Proven record of major Military or security sales
</li><li>Knowledge of the ME defense ecosystem (MODs, MOIs, Major OEMs)
</li><li>Business experience outside ME region would be considered an asset</li><li>
Offset Program process knowledge &ndash; proven and approved offset record would be considered an asset</li><li>
Previous Military experience would be considered an asset</li></ul></div>

Business Development Director (UAE)

SAGER Robotics Engineering

<p><b>Role Summary</b></p><p>We are seeking an Account Executive to support client relationships and drive business growth, working closely with sales, product, and operations teams. The role focuses on managing accounts end-to-end, from client engagement to project coordination, ensuring timely delivery and high customer satisfaction.</p><p>The ideal candidate has a civil or mechanical engineering background, enabling effective communication with technical stakeholders while translating client requirements into practical solutions. This role plays a key part in strengthening client partnerships and supporting revenue growth in a fast-paced environment.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and grow a portfolio of client accounts, ensuring strong relationships and retention</li><li>Act as the main point of contact for clients, handling inquiries, requirements, and follow-ups</li><li>Coordinate with internal teams to ensure smooth project execution and timely delivery</li><li>Understand client needs and propose suitable solutions aligned with business offerings</li><li>Track project progress, budgets, and deliverables to ensure alignment with client expectations</li><li>Support sales efforts, including proposals, presentations, and contract discussions</li><li>Monitor account performance and identify opportunities for upselling or expansion</li><li>Maintain accurate records of client interactions, contracts, and project documentation</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Civil Engineering or Mechanical Engineering</li><li>2&ndash;3 years of experience in account management, sales, or client-facing roles</li><li>Strong communication and relationship management skills</li><li>Ability to understand technical concepts and translate them into client solutions</li><li>Good organizational and problem-solving skills</li><li>Comfortable working in a fast-paced, team-oriented environment</li></ul><p>Pay: AED1,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Account Executive (for Jordan branch)

NaurEmerald ITServices

<p>Lead financial strategy. Drive performance. Build the finance function that scales our Abu Dhabi operations.</p><p>Who we&rsquo;re looking for A strategic finance leader with strong commercial acumen, proven team leadership and the technical chops to run financial planning, reporting and risk for a growing regional business.</p><p>What you&rsquo;ll own</p><ul><li>Develop and execute financial strategy aligned with corporate goals: budgeting, forecasting, capital allocation and cash‑flow management.</li><li>Own monthly/quarterly financial close, consolidated reporting, management accounts and board‑level financial presentations.</li><li>Lead FP&amp;A: build driver‑based forecasts, scenario models and actionable insights to inform commercial decisions.</li><li>Manage treasury, working capital, banking relationships and liquidity planning to optimise cash and funding.</li><li>Ensure robust financial controls, SOX‑style governance where applicable, and compliance with UAE accounting standards and tax/regulatory requirements.</li><li>Oversee tax, statutory filings, audits and liaison with external auditors and regulators.</li><li>Drive cost‑efficiency programs, margin improvement initiatives and business partnering with commercial leaders.</li><li>Lead finance transformation: ERP/finance systems, automation, process standardisation and data integrity improvements.</li><li>Build, mentor and scale a high‑performing finance team; define KPIs, career paths and competence‑building plans.</li><li>Support M&amp;A, due diligence, valuations and integration activities as required.</li></ul><p>Who you are</p><ul><li>Senior finance leader with 10+ years&rsquo; experience and at least 5 years in a regional leadership role (Head of Finance/Finance Director/VP Finance).</li><li>Qualified accountant (ACCA, CPA, CA or equivalent) with strong technical knowledge of IFRS and UAE regulatory environment.</li><li>Proven experience in FP&amp;A, treasury, financial controls, audits and ERP implementations.</li><li>Strong commercial orientation, storytelling with numbers and ability to influence executive stakeholders.</li><li>Track record of building teams, improving processes and delivering scalable finance operations.</li><li>Degree in Finance, Accounting or related field; MBA or advanced qualification advantageous.</li><li>Fluent in English; Arabic beneficial.</li></ul><p>Pay: AED600.00 - AED1,200.00 per hour</p><p>Work Location: In person</p>

Vice President — Finance

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