ad sales manager

senior account executive - inside sales Jobs in Mangaluru

senior account executive - inside sales

account executive sales representative

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 This role will be located in Hyderabad
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.
 
 
 LinkedIn&rsquo;s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. As an Account Executive, you will use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Inspire yourself, our company and your customers to embrace a new method of connecting value to customers
 </li>
 <li>
 Leverage your skills and your customers&rsquo; experience to continually evolve our product and the sales process
 </li>
 <li>
 Develop and execute strategic plans for your territory and create reliable forecasts
 </li>
 <li>
 Consistently over-achieve the business and revenue objectives set forth in your plan
 </li>
 <li>
 Drive revenue by connecting with customers and building opportunities that will make all parties more successful
 </li>
 <li>
 Work to develop and circulate a set of best practices that will be the foundation of this growing team
 </li>
 <li>
 Listen to the needs of the market and share them with the Product and Marketing team
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications :
 
 
 
 <ul>
 <li>
 3+ years of experience in a quota-carrying sales role
 </li>
 <li>
 Experience in selling SaaS solutions, CRM platforms, or software platform solutions
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications :
 
 
 
 <ul>
 <li>
 Experience in a SaaS-based environment
 </li>
 <li>
 Experience using LinkedIn as a sales professional
 </li>
 <li>
 Proven history of overachieving quota and results in a large, high-growth company
 </li>
 <li>
 Demonstrated ability to find, manage and close high-level business sales
 </li>
 <li>
 Ability to assess business opportunities and read prospective buyers
 </li>
 <li>
 Ability to predictably forecast and execute business goals
 </li>
 <li>
 Ability to use insights and data-driven decisions in the sales process
 </li>
 <li>
 Ability to effectively build trust-based relationships with senior-level sales professionals
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Data-driven decision making
 </li>
 <li>
 Forecasting
 </li>
 <li>
 Strategic thinking
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Executive , Sales Solutions (Hyderabad)

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 We are looking for a Talent Account Executive to join our team and generate new opportunities within Academics vertical. You will have proven experience selling complex solutions to the higher education. You will be responsible for responding to inbound inquiries as well as blanketing your region with outbound activity. You will strategically approach target educational institutions and teams, identify the best technology options and sell LinkedIn&rsquo;s learning and hiring solutions. Although you strive to meet and exceed quota, you will always act in the best interest of the client.
 
 
 
 Location: Chennai/ Coimbatore
 
 
 
 
 Responsibilities:
 
 
 
 
 Business Development and Sales Management
 
 
 
 <ul>
 <li>
 Prospect relentlessly to build a pipeline and establish strong personal relationships with prospects.
 </li>
 <li>
 Create reliable forecasts and maintain transparency with management on pipeline status.
 </li>
 <li>
 Close new business consistently at or above quota level.
 </li>
 <li>
 Develop and execute on a strategic plan for the territory, document, and distribute competitive information.
 
 
 
 </li>
 </ul>
 
 Customer Success and Relationship Building
 
 
 
 <ul>
 <li>
 Proactively mitigate churn risk by adopting a smart, customer-centric approach.
 </li>
 <li>
 Build relationships with multiple stakeholders across the customer&rsquo;s organization, both vertically and horizontally.
 </li>
 <li>
 Sell LinkedIn solutions suite across various customer lines of business (LOBs).
 </li>
 <li>
 Demonstrate joint accountability with colleagues and cross-functional teams for optimal customer success.
 
 
 
 </li>
 </ul>
 
 Collaboration, Leadership, and Operational Excellence
 
 
 
 <ul>
 <li>
 Invest in colleagues by offering coaching and advice when opportunities for improvement arise.
 </li>
 <li>
 Develop and circulate best practices as the foundation for team success.
 </li>
 <li>
 Be proactive in solving problems outside of your area and take on additional initiatives as needed.
 </li>
 <li>
 Seek leadership opportunities and work to help the company achieve broader objectives.
 </li>
 <li>
 Maintain discipline in territory and account planning, forecasting, and quota attainment.
 </li>
 <li>
 Travel as required (approximately 40% of the time).
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 6+ years of experience in sales
 </li>
 <li>
 3+ years of relevant sales experience selling into education vertical
 
 
 
 </li>
 </ul>
 
 Preferred Qualification :
 
 
 
 <ul>
 <li>
 Solution selling
 </li>
 <li>
 Ability to multithread and sell to different business stakeholders
 </li>
 <li>
 Experience in selling SaaS solutions
 </li>
 <li>
 Ability to find, manage, and close high-level business in an evangelist sales environment
 </li>
 <li>
 Ability to negotiate and accurate forecasting skills
 </li>
 <li>
 Knowledge of software contract terms and conditions with the ability to create fair transactions
 </li>
 <li>
 Experience in handling CRM
 </li>
 <li>
 Ability to manage CXO relationships and large enterprise accounts
 </li>
 <li>
 Ability to assess business opportunities and use data to inform decision-making and persuade others
 </li>
 <li>
 Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors
 
 
 
 </li>
 </ul>
 
 Suggested Skills
 
 :
 
 
 <ul>
 <li>
 Solution Selling
 </li>
 <li>
 Negotiation
 </li>
 <li>
 Forecasting
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Executive, University Sales

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We&rsquo;re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that&rsquo;s built on trust, care, inclusion, and fun &ndash; where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 This role can be based in Bangalore, Mumbai or Gurgaon.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn&rsquo;s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. As an Account Executive, you will use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Inspire yourself, our company and your customers to embrace a new method of connecting value to customers
 </li>
 <li>
 Leverage your skills and your customers&rsquo; experience to continually evolve our product and the sales process
 </li>
 <li>
 Develop and execute strategic plans for your territory and create reliable forecasts
 </li>
 <li>
 Consistently over-achieve the business and revenue objectives set forth in your plan
 </li>
 <li>
 Drive revenue by connecting with customers and building opportunities that will make all parties more successful
 </li>
 <li>
 Work to develop and circulate a set of best practices that will be the foundation of this growing team
 </li>
 <li>
 Listen to the needs of the market and share them with the Product and Marketing team
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications :
 
 
 
 <ul>
 <li>
 3+ years of experience in a quota-carrying sales role
 </li>
 <li>
 Experience in selling SaaS solutions, CRM platforms, or software platform solutions
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications :
 
 
 
 <ul>
 <li>
 Experience in a SaaS-based environment
 </li>
 <li>
 Experience using LinkedIn as a sales professional
 </li>
 <li>
 Proven history of overachieving quota and results in a large, high-growth company
 </li>
 <li>
 Demonstrated ability to find, manage and close high-level business sales
 </li>
 <li>
 Ability to assess business opportunities and read prospective buyers
 </li>
 <li>
 Ability to predictably forecast and execute business goals
 </li>
 <li>
 Ability to use insights and data-driven decisions in the sales process
 </li>
 <li>
 Ability to effectively build trust-based relationships with senior-level sales professionals
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Data-driven decision making
 </li>
 <li>
 Forecasting
 </li>
 <li>
 Strategic thinking
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Executive, LinkedIn Sales Solutions

Pidilite Industries Limited

<div>
 
 Hi
 
 
 Pidilite is hiring for Key Account Sales Executive
 
 
 Location : Bangalore
 
 
 
 Skill and Designation : Key Account Sales Executive
 
 ( Project Sales )
 
 
 Exp : 4 to 13 years exp in Project Sales ( Good exposure in builder segment in Chennai location )
 
 
 
 Note : Its Individual contributor role
 
 
 
 Education : Any Graduate
 
 
 Communication : Excellent communication
 
 
 Industry Exp : Cement ,Construction Chemical ,Building Material ,Plywood, Laminate, Tiles, Ceramics ,Bath fitting ,Paint
 
 
 
 Job description
 
 
 
 
 Responsibilities:-
 
 
 
 A person who has worked in cement / paint industry /Building Material with 4-5 years min work ex and has worked with builders to activate them is criteria 1
 
 
 Candidates who have worked with key accounts (small size)
 
 
 Candidates who have an exposure to retail management are preferred than pure project profile as mentioned in point 2
 
 
 
 
 
 Interested please share updated resume to ots1281@pidilite.com or please contact at given no. 9007377402
 
 
 Regards
 
 
 Sabita Roy
 
</div>

Project Sales Specialist

<div>
 
 Company Description
 
 
 
 LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed.
 
 
 Join us to transform the way the world works.
 
 
 
 Job Description
 
 
 
 
 Location - Mumbai / Gurgaon / Bangalore
 
 
 
 At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what&rsquo;s best for you and when it is important for your team to be together.
 
 
 As a Sales Development Representative, you will assist in generating new business opportunities by qualifying inbound leads and/or driving various outbound campaigns and creating the pipeline for the growing business in the region. Sales Development roles exist to service our Talent Solutions and Sales Solutions businesses.
 
 
 LinkedIn's Talent Solutions (talent.linkedin.com) helps our customers attract, hire and develop the best talent through a suite of innovative product offerings and solutions. With access to over 1 billion professionals and real-time data, talent professionals can find and hire the right people to grow their organizations and make them thrive. Furthermore, our modern, online learning platform teaches in-demand skills that can benefit all employees.
 
 
 LinkedIn&rsquo;s Sales Solutions (business.linkedin.com/sales-solutions) provides a sales intelligence platform powered by AI that enables sales professionals to build and maintain relationships with their buyers at scale.
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Qualify and develop inbound and/or outbound sales leads
 </li>
 <li>
 Run campaigns to generate new sales prospects
 </li>
 <li>
 Complete accurate tracking of communication with current and potential customers in our CRM tool
 </li>
 <li>
 Work with the Account Executive team to design industry-specific outbound efforts and define the best strategy to approach new leads
 </li>
 <li>
 Schedule demonstrations between account executives and potential customers
 </li>
 <li>
 Use the best social selling techniques to identify sales leads and be able to prospect into them
 </li>
 <li>
 Manage a high volume of calls with decision makers to identify the "pain" which could be addressed by LinkedIn's business solutions
 </li>
 <li>
 Responsible for the majority of the Account Executive pipeline
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications:
 
 
 
 <ul>
 <li>
 Undergraduate university degree and 1+ year in a metrics-driven sales or client facing role, OR If not undergraduate university degree, 3+ years of experience in a metric-driven or client facing role
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience working with Salesforce.com, Dynamics or other CRM platforms
 </li>
 <li>
 Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)
 </li>
 <li>
 Excellent communication, interpersonal, organizational and telephone skills
 </li>
 <li>
 Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
 </li>
 <li>
 Ability to analyze business opportunities and read situations well
 </li>
 <li>
 Ability to gather and use data to inform decision making and persuade others
 </li>
 <li>
 Ability to develop compelling strategies that deliver results with a strong attention to detail
 </li>
 <li>
 Ability to work in a fast-paced, startup environment
 
 
 
 </li>
 </ul>
 
 Suggested Skills
 
 
 
 <ul>
 <li>
 Communication
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Planning
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Growth Mindset
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit http://careers.jobvite.com/linkedin/India-LinkedIn-Equal-Opportunity-for-Persons-With-Disabilities-Policy-2018.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 All Dublin, Ireland jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you're a returner when you apply.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit http://careers.jobvite.com/linkedin/India-LinkedIn-Equal-Opportunity-for-Persons-With-Disabilities-Policy-2018.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 All Dublin, Ireland jobs at LinkedIn are available under our ReturnIn Scheme, for people returning to work from family or care responsibilities. This will include extra support through interview stage, and if successful, an extended induction according to your needs. To access the scheme just let your recruiter know that you're a returner when you apply.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Sales Development Representative

Microsoft

<div>
 With over 17,000 employees worldwide, the mission of the Customer Experience &amp; Success (CE&amp;S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft&rsquo;s products and services, ignited by our people and culture. Come join CE&amp;S and help us build a future where customers achieve their business outcomes faster with technology that does more.
 
 
 This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
 
 
 Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
 
 
 As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 20% from home.
 
 
 
 Responsibilities
 
 
 
 
 Customer Relationship Management
 
 
 
 Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and coaches others to communicate effectively in business value conversations.
 
 
 Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Creates, influences, and evolves healthy, strategic relationships with key customer stakeholders, partners, and technical professionals to lead quality solution delivery and health using partnerships with other account team leaders and lead orchestration across internal/external stakeholders. Expands and holds accountability for executive customer and partner relationships with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
 
 
 Synthesizes and combines various insights from their team and customer industry regarding business and Information Technology objectives for customer organizations using partnership with other account team leaders. Identifies customer priorities with shared accountability for the creation of shared customer account plans to support customer objectives specific to the customer's business transformation programs and common to the industry. Provides leadership to the team to execute support and consumption delivery programs. Uses industry trends and program delivery progress to identify priority area to drive customer environmental health outcomes. Shares industry trends with customers in terms of Microsoft current practices for their industry.
 
 
 
 Customer Success Leadership
 
 
 
 Leverages and improves upon methods for identifying, monitoring, and mitigating actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, ensure delivery on and continuously refine Customer Success Plans (CSPs), and identify opportunities for consumption optimization. Holds accountability for identified consumption milestones and their completion. Partners with customers to understand their business objectives and priorities, identify cross-selling and add-on opportunities, optimize usage, drive adoption, prioritize Microsoft products and services delivery to meet the most critical agreed-upon customer outcomes and account priorities, and develop and execute CSPs to meet them in order to manage consumption holistically across the entire portfolio. Proactively drives business growth strategies.
 
 
 In partnership with key stakeholders and executives, develops and delivers strategic roadmaps for executing program planning and customer-facing program review, prioritizing engagements, and influencing key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages, improves upon, and streamline Microsoft delivery management methodologies, processes, and tools to improve and mitigate risks to customer operational health. Proactively anticipates, identifies, and mitigates customer blockers and risks by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
 
 
 Drives conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Embraces the organizational and customer success strategy to maximize customer's investments and value. Drives and agrees upon a long-term approach to fuel adoption of Microsoft technology and services in alignment with the customer's goals and objectives. Drives account team planning, promoting business and technical needs for change to challenge customer thinking that drives transformation towards modern digital approaches. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
 
 
 
 Technical Relevance
 
 
 
 Understands, identifies, and aligns Microsoft solutions, cross-cloud and technical capabilities (e.g., Azure, Modern Work, Dynamics) to expand upon and accelerate customer needs and priorities. Leverages deep foundational industry, technical expertise, and visionary mindset to enable customer success. Articulates cross-cloud technology, solutions, and services in a compelling way to internal and external stakeholders. Evangelizes Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Required/minimum qualifications
 </li>
 <ul>
 <li>
 Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
 
 </li>
 </ul>
 </ul>
 
 Additional Or Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
 </li>
 <li>
 5+ years relevant work experience within customer industry.
 </li>
 <li>
 Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
 </li>
 <li>
 Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
 </li>
 <li>
 Project Management Institute (PMI) or equivalent Project Management certification.
 </li>
 <li>
 Prosci or equivalent certification.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Sr. Customer Success Account Manager

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are looking for an experienced and strategic Senior Manager - Sales who has a knack for building high performing sales teams. They should have a consultative sales approach, a successful track record growing a book of business. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically coaching account executives, managing a pipeline of new business opportunities, leading key pursuits and delivering results against a quota.
 
 
 
 
 
 
 The candidate should be a self-starter with a growth mindset who has a willingness to learn and adapt in any situation. They should be to build and articulate a clear vision for their region, and set the overall strategy and goals for the business. They will identify new opportunities in their markets, develop a plan to capture those opportunities, consistently deliver on revenue targets and have a strong can-do attitude in an agile environment.
 
 
 
 
 
 
 The ideal candidate will have experience building and developing a high performing sales team - managing, recruiting, on-boarding, training, coaching and leading Account Executives to over achieving their quotas. The Senior Manager will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.
 
 
 
 
 
 
 
 
 
 Responsibilites:
 
 
 
 
 
 
 <ul>
 <li>
 You&rsquo;ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software.
 </li>
 <li>
 Drive a new logo acquisition sales team to meet or exceed revenue targets.
 </li>
 <li>
 Demonstrating / selling value to key stakeholders within the accounts in support of the sales team.
 </li>
 <li>
 Build a plan to maximize revenue and customer satisfaction within your accounts.
 </li>
 <li>
 Create &amp; articulate compelling value conversations with C-Level stakeholders and drive cross functional collaboration with inside stakeholders - Marketing, Business Development, Solution Consulting, Customer Success, Implementations, Sales Operations, Legal, Finance, Billing, Support, deals teams etc.
 </li>
 <li>
 Support the AEs to close large, complex deals involving multiple executive level stakeholders.
 </li>
 <li>
 Collaborate with and lead a larger cross functional team to the closure of large complex deals.
 </li>
 <li>
 Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling.
 </li>
 <li>
 Exceeding activity, pipeline and revenue goals on a quarterly basis.
 </li>
 <li>
 Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
 </li>
 <li>
 Analyze sales/metrics data from your accounts to help evolve your strategy
 </li>
 <li>
 Assist customers in identifying industry relevant use cases and educate customers to make a strong business impact
 </li>
 <li>
 Develop long-term strategic relationships with key accounts
 </li>
 <li>
 Ensuring satisfaction within your accounts
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 10-12 years of experience in business development, sales development, or a related field, with at least 5+ years in a managerial or leadership role, preferably within a SaaS or technology-driven organization.
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 Proven track record of success in managing and scaling sales development teams to exceed targets.
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 Strong leadership, mentorship, and coaching skills, with a history of developing high-performing teams.
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 Deep understanding of modern sales methodologies (MEDDPIC, SPIN, Challenger, etc.) and experience applying them to drive results.
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 Exceptional communication and presentation skills (verbal, written, and active listening), with the ability to engage and influence stakeholders at all levels.
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 Ability to manage and prioritize multiple initiatives, keeping teams focused and motivated to achieve aggressive sales targets.
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 Highly self-motivated, results-oriented, and resilient in the face of challenges.
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 Bachelor's degree or equivalent experience.
 
 
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 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
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Senior Manager - Sales

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