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account executive inside sales

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 1 to join our growing inbound sales team focused on the Middle East market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (2-4 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 <li>
 Experience working in shifts aligned with North American time zones.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Account Executive - Inside Sales

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the Middle East market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (3-7 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the Indian market and Europe Market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Senior Account Executive - Inside Sales

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 As an Outbound Sales Representative, you will be responsible for generating new business opportunities and revenue by identifying and prospecting potential customers from the list of accounts ( TAM). You will play a critical role in our sales pipeline by leveraging cold-calling, emails, social outreach, and other strategies to engage with key decision-makers at target companies. Post qualification you will be responsible for driving the sales end to end starting from discovery, driving demo through presales to closing the deal. Your efforts will contribute to the growth of our customer base and drive revenue through high-quality leads and appointments.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Pipeline Generation &amp; Territory Ownership
 
 
 
 
 <ul>
 <li>
 Own and grow an assigned territory across ANZ and select ASEAN markets; develop and execute a strategic plan to achieve and exceed quota.
 </li>
 <li>
 Drive 100% outbound-led growth through cold calling, personalized outreach, partner collaboration, and events.
 </li>
 <li>
 Leverage account intelligence tools (LinkedIn Sales Navigator, ZoomInfo, etc.) to identify and engage key decision-makers.
 </li>
 <li>
 Run the entire sales cycle - from discovery and solution demos (alongside solution engineers) to proposal, negotiation, and close.
 </li>
 <li>
 Collaborate closely with Presales, Marketing, and Customer Success teams to deliver seamless customer experiences.
 </li>
 <li>
 Partner with a dedicated BDR to plan, prospect, and grow your patch strategically.
 </li>
 <li>
 Work closely with channel partners, distributors, and resellers to co-create pipeline and expand reach across ANZ and ASEAN.
 </li>
 <li>
 Maintain accurate CRM hygiene in Salesforce - tracking outreach, pipeline progression, and deal insights.
 </li>
 <li>
 Consistently meet and exceed monthly and quarterly sales and pipeline targets.
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 </li>
 <li>
 3-8 years of SaaS sales experience, with at least 2 years selling into the ANZ and/or ASEAN market.
 </li>
 <li>
 Proven success in outbound-led, full-cycle sales environments.
 </li>
 <li>
 Strong command of cold calling, discovery, and consultative selling techniques. Must be familiar with BANT and MEDDPICC frameworks.
 </li>
 <li>
 Familiarity with sales tools such as Sales Navigator, ZoomInfo, Lusha, and CRM systems (preferably Salesforce).
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to engage C-level stakeholders.
 </li>
 <li>
 Self-starter with strong time management, resilience, and ownership mindset.
 </li>
 <li>
 Comfortable working in-office and aligned to ANZ hours (4:00 AM &ndash; 1:00 PM IST).
 </li>
 <li>
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 What&rsquo;s in it for You
 
 
 
 
 <ul>
 <li>
 Run your territory end-to-end &mdash; complete ownership to plan, execute, and grow your book of business.
 </li>
 <li>
 Sell products customers love &mdash; Freshworks solutions offer fast time-to-value, high adoption, and proven ROI.
 </li>
 <li>
 Collaborative ecosystem &mdash; a dedicated BDR and partner network to accelerate pipeline growth.
 </li>
 <li>
 Market opportunity &mdash; ANZ and ASEAN are high-growth regions with strong brand momentum and whitespace to capture.
 </li>
 <li>
 Performance-driven rewards &mdash; competitive compensation and uncapped commissions.
 </li>
 <li>
 Transparent, empowering culture &mdash; where consistency, curiosity, and accountability are celebrated.
 </li>
 <li>
 Leadership visibility and career growth &mdash; your performance is recognized and your voice matters.
 </li>
 </ul>
 
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Senior Account Executive - Inside Sales - Outbound (ANZ)

Dell Technologies

<div>
 
 Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process and advises customers of product features, configurations, pricing, services and availability. Delivers technical solutions, products, and /or services that address customer needs (via telephone, chat, web, or e-mail); or work with subject matter expert to address highly complex solutions.
 
 
 ACCOUNTABILITIES
 
 
 &bull; Provides product or BU specific technical expertise
 
 
 &bull; May own account sets and/ or be called into accounts as opportunities are identified
 
 
 &bull; Acts as a pre-sales technical resource to support the sales organization to meet and/or exceed their objectives
 
 
 &bull; Identifies customer needs/ requirements, and recommends the appropriate products and solutions
 
 
 &bull; Remains up-to-date on new product, technology, and services offerings and external industry news
 
 
 &bull; Assists in the on-going technical education and development of the broader team
 
 
 &bull; Promotes and positions key strategic product and service offerings
 
 
 
 
 
 
 Associate Inside Sales Representative
 
 
 
 At Dell Technologies, we build the extraordinary. Our Associate Inside Sales Representatives are the specialists who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they&rsquo;re ready to deliver technical solutions to meet customers&rsquo; needs via phone, chat, web or email.
 
 
 Join us as an Associate Inside Sales Representative on our Sales team in Bangalore to do the best work of your career and make a profound social impact.
 
 
 
 What you&rsquo;ll achieve
 
 
 
 In the Next Generation Sales Academy (NGSA), you will engage in an intense program that will prepare you for long-term success within the Dell Technologies Sales organization. Over the course of two to three years, you will join our organization as an Associate Inside Sales Representative where you&rsquo;ll receive premier training from both a technology and sales perspective. Next, you will have the opportunity to be promoted to an Inside Sales Representative, where you will carry a quota and run all aspects of a sales cycle. From there, you can take your career to the next level in outside field sales, sales management, or a specialty selling role. We often see those who are successful in this program having 2-3 jobs in your first three years, all with more responsibility, larger business contribution, and an increase in financial earnings.
 
 
 
 
 
 
 
 
 
 You will:
 
 
 <ul>
 <li>
 Be immersed in the sales and technology industry by talking to and building relationships with customers as well as qualifying opportunities to drive company revenue
 </li>
 <li>
 Have consistent engagement and collaboration with the NGSA management team, inside sales teams, field sales teams, renewals teams, and development team
 </li>
 <li>
 Participate in whiteboard competitions, group messaging competitions, and meet metrics expectations
 </li>
 </ul>
 
 
 Take the first step towards your dream career
 
 
 
 
 Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role:
 
 
 
 
 Essential Requirements
 
 
 <ul>
 <li>
 Have 2+ years of experience in sales or customer service
 </li>
 <li>
 Eager to pursue a dynamic sales career, with a focus on driving growth and innovation within data centres, generative AI, and digital infrastructure.
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Relationship building and interpersonal skills
 </li>
 <li>
 Proficient in both English and the local language, enabling effective communication across diverse customer and team interactions.
 </li>
 </ul>
 
 
 Desirable Requirements
 
 
 <ul>
 <li>
 Ability to influence others and convey a sense of urgency to drive issues to closure
 </li>
 <li>
 2-3 years of proven experience engaging with customers&mdash;preferably in a sale, customer service, or consultative environment&mdash;with strong communication and relationship-building skills.
 </li>
 </ul>
 
 
 Who we are
 
 
 
 We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you.
 
 
 Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
 
</div>

Product Specialist

Razorpay

<div>
 
 
 The Role: Manager, GTM Startup Accounts Farming
 
 
 
 To sustain and nurture solid relationships with key clients that generate the most income for Razorpay.
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 <ul>
 <li>
 Building and maintaining relationships with clients and key personnel within their company.
 </li>
 <li>
 Cross-selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
 </li>
 <li>
 Conducting business reviews to ensure clients are satisfied with their products and services.
 </li>
 <li>
 Attending meetings with clients inside and outside their offices to build better relationships with them.
 </li>
 <li>
 Achieving client relationship targets and KPI&rsquo;s as set by the team lead.
 </li>
 <li>
 Liaising with internal departments to ensure client needs are fulfilled effectively.
 </li>
 <li>
 Escalating and resolving areas of concern as raised by clients.
 </li>
 <li>
 Carrying out client satisfaction surveys and reviews.
 </li>
 <li>
 Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Qualifications:
 
 
 <ul>
 <li>
 Relevant experience in Key Account Management/Sales in the B2B space.
 </li>
 <li>
 Knowledge of best customer service practices.
 </li>
 <li>
 Strong interpersonal skills and an ability to build rapport with customers.
 </li>
 <li>
 Go-getter attitude.
 </li>
 <li>
 Hardworking with a strong work ethic.
 </li>
 </ul>
</div>

Associate Manager, Startup Accounts

<div>
 
 Key Responsibility Areas Including Preferred Skills And Experience
 
 
 
 <ul>
 <li>
 Assist Account Managers in monitoring and analyzing account P&amp;L, budgets, forecasts, and financial performance.
 </li>
 <li>
 Prepare, validate, and share regular MIS reports to ensure data accuracy and actionable insights.
 </li>
 <li>
 Support in developing business decks, client presentations, and executive reports for both internal and external stakeholders.
 </li>
 <li>
 Track account performance against KPIs and highlight risks/opportunities for leadership review.
 </li>
 <li>
 Collaborate with operations, finance, and delivery teams to ensure smooth coordination across business functions.
 </li>
 <li>
 Assist in annual and quarterly budgeting processes and provide analytical inputs to strengthen financial planning.
 </li>
 <li>
 Maintain account governance mechanisms including documentation, reviews, and progress tracking.
 </li>
 <li>
 Provide day-to-day support in account-related coordination, escalations, and stakeholder communication
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Strong analytical, financial modeling, and business reporting skills.
 </li>
 <li>
 Proficiency in MS Excel, PowerPoint, and familiarity with dashboards/BI tools.
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to prepare professional presentations.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 
 
 </li>
 </ul>
 
 Eligibility Criteria
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Finance, Economics, or related field
 </li>
 <li>
 2 - 5 years of relevant experience in account management support, business analysis, or financial planning.
 
 
 </li>
 </ul>
 Proficiency in Excel, PowerPoint, and data visualization tools.
</div>

Associate - Business Analyst-Reporting-MIS Reporting

Blue Yonder

<div>
 We are seeking a Proposal Specialist to join the Proposal Factory team. As an individual contributor, you will be responsible for managing the entire proposal lifecycle, from initial request through to submission, using Generative AI to optimize and accelerate the proposal creation process. You&rsquo;ll collaborate closely with sales, solutioning, and delivery teams, ensuring all proposals are strategically aligned with Blue Yonder&rsquo;s offerings and customer needs. This role will empower you to leverage technology to enhance the efficiency and quality of proposal submissions, driving business growth and client satisfaction.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Proposal Development with Generative AI: Independently lead the creation of high-quality, customized proposals by leveraging Generative AI to automate content generation and personalize proposals at scale.
 </li>
 <li>
 Cross-Functional Collaboration: Collaborate with internal teams, including Inside Sales, Solution Engineering, Marketing and Services, to gather inputs and ensure proposals are accurate and tailored to client needs.
 </li>
 <li>
 Proposal Strategy: Design and implement effective proposal strategies, leveraging AI tools to ensure the most strategic and compelling solutions are presented to clients.
 </li>
 <li>
 Process Optimization &amp; Automation: Use Generative AI to streamline the proposal creation process, reducing manual effort and proposal turnaround time.
 </li>
 <li>
 Proposal Content Management: Independently maintain a dynamic content library and ensure all proposal content is aligned with Blue Yonder&rsquo;s positioning and messaging.
 </li>
 <li>
 Quality Assurance: Review and refine proposals using AI-enhanced tools to ensure consistency, clarity, and alignment with client needs.
 </li>
 <li>
 Proposal Coordination: Manage the overall proposal timeline, ensuring proposals are submitted on time and meet high-quality standards.
 </li>
 <li>
 Analytics &amp; Reporting: Track proposal performance using AI-driven insights and adjust strategies based on win rates, client feedback, and success metrics.
 </li>
 <li>
 Training &amp; Best Practices: Serve as a subject matter expert on proposal best practices, training teams on how to leverage Generative AI for enhanced proposal development.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 3+ years of experience in proposal management, bid management, or similar roles, ideally within the technology or software industry.
 </li>
 <li>
 Proven experience with proposal writing, RFP/RFI processes, and integrating Generative AI tools into these processes.
 </li>
 <li>
 Excellent written communication skills, with the ability to articulate technical solutions clearly and persuasively using AI-powered tools.
 </li>
 <li>
 Familiarity with CRM tools (e.g., Salesforce) and proposal management software (e.g., RFPIO, PandaDoc).
 </li>
 <li>
 Proficiency in utilizing AI-driven tools (such as OpenAI, GPT models, or other generative platforms) for content creation, customization, and proposal automation.
 </li>
 <li>
 Strong project management skills, with the ability to independently handle multiple proposals and ensure timely delivery.
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 Detail-oriented, with a focus on quality assurance and maintaining consistency across proposals.
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 Fluency in English is required; proficiency in additional languages is a plus.
 
 
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 Preferred Experience
 
 
 
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 Bachelor's degree in business, Marketing, Communications, or related field.
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 Experience in SaaS or supply chain software industries is a plus.
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 Exposure to sales enablement, account-based marketing (ABM) strategies, or services sales is desirable.
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 Understanding of AI-enhanced proposal tools and how they can improve both quality and speed in proposal generation.
 
 
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 What You&rsquo;ll Gain
 
 
 
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 High-visibility role with direct exposure to senior leadership and cross-functional teams.
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 Opportunity to revolutionize the proposal development process using cutting-edge AI technology.
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 A collaborative, dynamic environment where innovation, continuous improvement, and professional growth are encouraged.
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 The ability to make a significant impact on proposal quality, win rates, and client engagement.
 
 
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 Our Values
 
 
 
 If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: Core Values
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Proposal Specialist - Proposal Factory

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