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administrative fellow

Cleveland Clinic Abu Dhabi

<div>
 
 
 JOB SUMMARY :
 
 
 
 
 
 
 The Cleveland Clinic Abu Dhabi Administrative Fellowship, is a highly selective, 12-month postgraduate management training program for individuals with a passion for healthcare. The fellowship is project-oriented postgraduate management training initiative for recent master&rsquo;s graduates designed to give the fellow numerous opportunities to participate in a variety of projects through the organization. Additionally, the Fellow will immerse in leadership coaching, executive mentorship, formal project management training, and hands on project work building core competencies essential for clinical leadership. Fellows gain exposure to senior leadership at both Cleveland Clinic Abu Dhabi and Cleveland Clinic in Cleveland, Ohio.
 
 
 
 
 
 
 KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION:
 
 
 
 
 
 
 The Administrative Fellow will work under the direction and supervision of the Fellowship Program Director and Project Sponsors. Scope of decision making will be determined on a project-by-project basis.
 
 
 
 
 
 
 PRIMARY JOB DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 
 Engage in a diverse portfolio of 8&ndash;10 simultaneous projects, with a total of 20&ndash;25 completed by the end of the year, across areas such as:
 
 <ul>
 <li>
 Continuous improvement
 </li>
 <li>
 Clinical and non‑clinical operations
 </li>
 <li>
 Strategy and business development
 </li>
 <li>
 Quality and patient safety
 </li>
 <li>
 International operations
 </li>
 </ul>
 
 
 
 
 The Administrative Fellow performs his/her job demonstrating
 
 
 
 
 
 Project Management: Lead and participate in various projects related to clinical and non-clinical operations, strategic planning, business development, international operations, and quality and patient safety. Work closely with program sponsors, directors, and C-suite executives to drive meaningful organizational outcomes
 
 <ul>
 <li>
 Operational Exposure: Gaining hands-on experience in various departments and functions within CCAD, such as hospital operations, finance, and human resources. Potentially spend part of the fellowship year at the Cleveland, Ohio main campus for orientation and project work. Provide staff support for committee meetings, including preparation of minutes and reports, and monitoring the progress of assigned committees.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Mentorship &amp; coaching: Receive guidance and support form senior healthcare leaders to develop leadership skills and gain insights into healthcare management. Participate in leadership meetings, executive mentoring sessions, and formal management training.
 </li>
 </ul>
 
 Other: Provide other duties as assigned by the members of the senior leadership team.
 
 
 
 
 
 
 ROLE LEVEL ACCOUNTABILITIES:
 
 
 
 
 
 <ul>
 <li>
 Adheres to CCAD&rsquo;s standards as they appear in the Code of Conduct and Conflict of Interest policies
 </li>
 </ul>
 
 
 
 
 
 In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary.
 
 
 
 
 
 
 
 PHYSICAL DEMANDS AND WORK ENVIRONMENT:
 
 
 
 
 
 
 Typical physical demands include: a high degree of manual dexterity to sufficiently perform computer functions on a keyboard, produce materials on a PC and operate basic office equipment, normal or corrected vision and hearing, operate audiovisual equipment used during training programs, physically move, lift and carry training equipment and materials, mobility sufficient to visit with departments or employees throughout CCAD, stand in front of an audience for up to eight (8) hours a day and lift up to 30 lbs.
 
 
 
 
 
 
 ORGANIZATION-WIDE COMPETENCY ASSESSMENT REQUIREMENTS:
 
 
 
 
 
 
 All employees will embrace the CCAD mission, vision and values and be responsible for adhering to the core values of the institution, including:
 
 
 Patient&rsquo;s First
 
 
 ,
 
 
 Collaboration
 
 
 ,
 
 
 Mutual Respect
 
 
 ,
 
 
 Quality
 
 
 ,
 
 
 Patient Safety
 
 
 ,
 
 
 Integrity
 
 
 ,
 
 
 Cultural Sensitivity
 
 
 and
 
 
 Compassion
 
 
 .
 
 
 All employees are also expected to meet the standards of performance outlined in the Organization-Wide Competencies listed below as applied to the position.
 
 
 
 
 Customer Service Orientation
 
 
 includes attitude, behavior, interpersonal skill and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner.
 
 
 Adaptability
 
 
 including teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.
 
 
 Efficiency and Effectiveness
 
 
 includes quantity and quality of desired work, as well as organization skills necessary to perform successfully.
 
 
 Essential Job Requirements
 
 
 includes adherence to all relevant policies, procedures and guidelines affecting the work environment, as well as maintenance of required competencies and communication skills.
 
 
 Managerial Responsibilities
 
 
 includes overall accountability for assigned work group relative to operational goals, personnel requirements and budgetary constraints.
 
 
 
 
 
 Assume responsibility of own safety and health and will abide by CCAD Occupational Health and Safety policies and procedures as per OSHAD and any other relevant requirements.
 
 
 
 
 
 
 QUALIFICATION &amp; EXPERIENCE REQUIREMENTS:
 
 
 
 
 Education:
 
 
 
 Master&rsquo;s degree
 
 
 (Health Administration ,Health Policy, Business Administration
 
 
 Or Similar disciplines)
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 ESSENTIAL: Healthcare Experience Internship with hospital or related healthcare organization.
 </li>
 <li>
 PREFERRED: Internship in a business setting
 </li>
 </ul>
 
 
 
 
 
 Job Specific Skills and Abilities:
 
 
 <ul>
 <li>
 Ability to mange multiple projects and meet deadlines
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Analytical, conceptual, presentation, facilitation and organizational skills
 </li>
 <li>
 Ability to obtain, analyze synthesize and interpret industry and institutional data.
 </li>
 </ul>
</div>

Administrative Fellow

INTERIOR DECOR AND TRADING CO

Administrative secretaryThis is a full-time on-site role for an Administrative Secretary Inside Sales located in Abu Dhabi Emirate, United Arab Emirates. The Administrative Secretary will perform various clerical tasks, provide administrative assistance, manage communication channels, coordinate scheduling, and deliver excellent customer service. Daily tasks will involve answering phone calls, managing correspondence, scheduling meetings, maintaining records, and providing support to the sales team to enhance workflow and customer satisfaction.Qualifications<ul><li>Clerical Skills and Administrative Assistance experience</li><li>Excellent Communication skills</li><li>Scheduling and organizational skills</li><li>Strong Customer Service skills</li><li>Proficiency in Microsoft Office Suite or similar software</li><li>High attention to detail and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Bachelor's degree in Business Administration or related field is a plus</li></ul>NoteApplication should be located in AbudhabiFluency in English; proficiency in Arabic is a plusSalary negotiable Job Types: Full-time, Permanent, FresherPay: From AED2,500.00 per month

Secretary

Administrative secretary (Arabic speaker)This is a full-time on-site role for an Administrative Secretary Inside Sales located in Abu Dhabi Emirate, United Arab Emirates. The Administrative Secretary will perform various clerical tasks, provide administrative assistance, manage communication channels, coordinate scheduling, and deliver excellent customer service. Daily tasks will involve answering phone calls, managing correspondence, scheduling meetings, maintaining records, and providing support to the sales team to enhance workflow and customer satisfaction.Qualifications<ul><li>Clerical Skills and Administrative Assistance experience</li><li>Excellent Communication skills</li><li>Scheduling and organizational skills</li><li>Strong Customer Service skills</li><li>Proficiency in Microsoft Office Suite or similar software</li><li>High attention to detail and problem-solving skills</li><li>Ability to work independently and as part of a team</li><li>Bachelor's degree in Business Administration or related field is a plus</li></ul>NoteApplication should be located in AbudhabiFluency in English; proficiency in Arabic is a plusSalary negotiable Job Types: Full-time, Permanent, FresherPay: From AED2,500.00 per month

Admin Secretary

Connect Real Estate

Real Estate SecretaryPosition Overview:As a Real Estate Secretary, you will be a crucial member of our administrative team, providing essential support to ensure the smooth operation of our real estate office. This role requires excellent organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.Key Responsibilities:Administrative Support: Provide comprehensive administrative support to real estate agents and the management team, including handling phone calls, emails, and managing schedules.Documentation: Prepare and process real estate documents, contracts, and agreements. Ensure accuracy and compliance with legal requirements.Client Interaction: Interact with clients to schedule appointments, provide information, and assist with inquiries. Maintain a professional and courteous demeanor.Data Management: Maintain and update property listings, client databases, and other relevant records. Ensure data accuracy and integrity.Coordination: Assist in coordinating property showings, open houses, and other events. Collaborate with agents and vendors to facilitate smooth transactions.Office Organization: Keep the office environment organized, including managing office supplies, equipment, and maintaining a tidy workspace.Qualifications:Proven experience as an administrative secretary, preferably in the real estate industry.Proficiency in Microsoft Office Suite and real estate management software.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Knowledge of real estate terminology and processes is advantageous.About Us:Connect Real Estate L.L.C is a well-established real estate firm dedicated to delivering exceptional service in residential, commercial, luxury properties, etc.. Our team is passionate about providing top-notch real estate solutions, and we are currently seeking a detail-oriented and organized individual to join us as a Real Estate Administrative Secretary.Job Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Receptionist cum Secretary

MAVEN EVENTS

Maven Events is hiring a bilingual Administrative Assistant fluent in Arabic and English, with experience in the media or marketing industry. This role is perfect for someone highly organized, detail-oriented, and capable of managing daily administrative tasks while supporting our creative and client-facing teams.You will play a key role in ensuring smooth internal operations, efficient project coordination, and strong communication between clients, vendors, and the creative team.Responsibilities:<ul><li>Handle day-to-day administrative tasks: scheduling, documentation, filing, and communications.</li><li>Coordinate with clients in both Arabic and English.</li><li>Support creative teams with media documentation and Arabic proofreading.</li><li>Organize and maintain project records, contracts, and invoices.</li><li>Prepare meeting notes, presentations, and client reports.</li><li>Track deadlines, follow up on tasks, and assist with project coordination.</li><li>Contribute to production planning, logistics, and agency operations.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Media, Marketing, Business Administration, or related field.</li><li>1&ndash;3 years of experience in a media agency, production house, or creative company.</li><li>Fluent in Arabic and English (written and spoken).</li><li>Strong organizational, multitasking, and communication skills.</li><li>Proficient in Microsoft Office and Google Workspace.</li><li>Familiarity with agency workflows, production timelines, and content creation processes.</li><li>Positive attitude, attention to detail, and ability to thrive in a fast-paced environment.</li></ul>How to Apply: Send your resume to team@mavenevents.ae Subject line: Administrative Assistant &ndash; [Your Full Name]Job Types: Full-time, PermanentLanguage:<ul><li>Arabic (Preferred)</li></ul>

Administrative Assistant - Maven Events

Property Shop Investment LLC

Established in 2007, Property Shop Investment LLC (PSI) is the largest private real estate company in Abu Dhabi, known for its sustainable and dynamic performance. With a focus on high achievements, PSI has gained prominent brand recognition across the UAE real estate market. PSI provides a range of services including property brokerage, development consultancy, real estate marketing, investment advisory, property appraisal, and property &amp; facility management. The company has been celebrated for its excellence with multiple awards from esteemed developers. PSI operates offices in Abu Dhabi and Dubai.Role DescriptionThis is a full-time on-site role for an Executive Assistant (with Project Management Experience) located in Abu Dhabi Emirate, United Arab Emirates. The Executive Assistant will be responsible for providing executive administrative assistance, preparing and managing expense reports, and offering general executive support. Additional responsibilities include maintaining communication channels, coordinating administrative tasks, and assisting with project management activities.Qualifications<ul><li>Experience in Executive Administrative Assistance and Executive Support</li><li>Experience in project management is a must</li><li>Arabic/European speaker and fluent in English</li><li>Proficiency in preparing and managing Expense Reports</li><li>Strong Communication and Administrative Assistance skills</li><li>Excellent organizational and time management abilities</li><li>Bachelor's degree in Business Administration, Management, or related field is a plus</li><li>Prior experience in real estate or related industry is advantageous</li><li>Ability to work independently and handle confidential information with discretion</li></ul>Job Location: Abu Dhabi, UAEJob Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Can you join us immediately?</li></ul>Experience:<ul><li>C-level executive assistant: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>European (Required)</li></ul>

European/Arabic Executive Assistant (with Proj Management Exp)

NMC Health plc

<div><div><div><ul><li>Manages all aspects of individual and corporate customers of NMCSH &ndash; AUH.
</li></ul><ul><li>Manages all new avenues of service provision at the hospital.
</li></ul><ul><li>Collaborate with finance and revenue cycle team for matters related to OP and IP insurance, corporate and self pay billing as and when required.
</li></ul><ul><li>Responsible for personnel management of all Customer care staff in coordination with Supervisors / In-charges.
</li></ul><ul><li>Manages the call center and ensures proper functioning and continuous improvement in their services.
</li></ul><ul><li>Responsible for all hospital reception desks and usher services.
</li></ul><ul><li>Proactive intervention and service recovery, whenever required.
</li></ul><ul><li>Monitoring hospital performance on key customer service performance indicators and take necessary action to improve scores.
</li></ul><ul><li>Stay abreast with the patient feedback received through various channels, including but not limited to feedback forms, call center, social media, surveys, external sources such as mystery shoppers and DOH surveys.
</li></ul><ul><li>Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
</li></ul><ul><li>Review and optimize processes impacting patient experience, in close coordination with internal (hospital &amp; corporate) stakeholders, as applicable.
</li></ul><ul><li>Intervene to help resolving reported inter-/intra-departmental issues and facilitate smooth interdepartmental communication and collaboration.
</li></ul><ul><li>Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
</li></ul><ul><li>Document pertinent information, actions and decisions and communicates to appropriate leadership.
</li></ul><ul><li>Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
</li></ul><ul><li>Ensuring that all reports and deliverables are submitted on due dates.
</li></ul><ul><li>Collaborate with clinical and support staff to foster delivery of quality care.
</li></ul><ul><li>Regular interaction with OP &amp; IP patients and with maintain visibility with hospital staff through daily rounds.
</li></ul><ul><li>Assist in evaluating and reassigning staff during crisis situations.
</li></ul><ul><li>Provide on-site management of crisis situations to prevent or minimize disruption of services.
</li></ul><ul><li>Optimize resources to maintain facility operations.
</li></ul><ul><li>Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
</li></ul><ul><li>Function as on-site coordinator for internal/external disasters or other major events.
</li></ul><ul><li>Supports continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li></ul><ul><li>Ensures that there is compliance with the JCI &amp; ISO requirements.
</li></ul><ul><li>Provides direction for the hospital and ensures that corporate vision, mission and objectives are fulfilled. Inculcates and cultivates corporate values.
</li></ul><ul><li>Demonstrates ability to see the big picture in terms of the strategic operational plan and the ability to monitor and direct processes to fulfill such plans.
</li></ul><ul><li>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.
</li></ul><ul><li>Develops and promotes a fair administrative environment which is unbiased and apolitical.
</li></ul><ul><li>Support clinical, operational and facility services throughout the entire Hospital throughout operational hours.
</li></ul><ul><li>Serves on Administrative and other hospital committees as required.
</li></ul><ul><li>Performs related duties as assigned by the Head of Operations.
</li></ul><ul><li>Attend to committee meeting as assigned.
</li></ul><ul><li>Work accordance with the documented OSH procedures and instructions, specific responsibilities.</li></ul></div></div></div>
 <div><div><div><ul><li>Manages all aspects of individual and corporate customers of NMCSH &ndash; AUH.
</li></ul><ul><li>Manages all new avenues of service provision at the hospital.
</li></ul><ul><li>Collaborate with finance and revenue cycle team for matters related to OP and IP insurance, corporate and self pay billing as and when required.
</li></ul><ul><li>Responsible for personnel management of all Customer care staff in coordination with Supervisors / In-charges.
</li></ul><ul><li>Manages the call center and ensures proper functioning and continuous improvement in their services.
</li></ul><ul><li>Responsible for all hospital reception desks and usher services.
</li></ul><ul><li>Proactive intervention and service recovery, whenever required.
</li></ul><ul><li>Monitoring hospital performance on key customer service performance indicators and take necessary action to improve scores.
</li></ul><ul><li>Stay abreast with the patient feedback received through various channels, including but not limited to feedback forms, call center, social media, surveys, external sources such as mystery shoppers and DOH surveys.
</li></ul><ul><li>Take corrective action in situations requiring immediate intervention, including interpretation and administration of hospital policy and work rules.
</li></ul><ul><li>Review and optimize processes impacting patient experience, in close coordination with internal (hospital &amp; corporate) stakeholders, as applicable.
</li></ul><ul><li>Intervene to help resolving reported inter-/intra-departmental issues and facilitate smooth interdepartmental communication and collaboration.
</li></ul><ul><li>Obtain adequate facts and evaluates data to identify and intervene in actual and/or potential safety and risk management issues.
</li></ul><ul><li>Document pertinent information, actions and decisions and communicates to appropriate leadership.
</li></ul><ul><li>Communicate issues identified by front line staff to appropriate administrative team related to new administrative or departmental initiatives.
</li></ul><ul><li>Ensuring that all reports and deliverables are submitted on due dates.
</li></ul><ul><li>Collaborate with clinical and support staff to foster delivery of quality care.
</li></ul><ul><li>Regular interaction with OP &amp; IP patients and with maintain visibility with hospital staff through daily rounds.
</li></ul><ul><li>Assist in evaluating and reassigning staff during crisis situations.
</li></ul><ul><li>Provide on-site management of crisis situations to prevent or minimize disruption of services.
</li></ul><ul><li>Optimize resources to maintain facility operations.
</li></ul><ul><li>Monitor emergency action procedures and coordinate activities related to patient/staff evacuation as needed
</li></ul><ul><li>Function as on-site coordinator for internal/external disasters or other major events.
</li></ul><ul><li>Supports continuous Quality Improvement. Develops and promotes appropriate standards of care.
</li></ul><ul><li>Ensures that there is compliance with the JCI &amp; ISO requirements.
</li></ul><ul><li>Provides direction for the hospital and ensures that corporate vision, mission and objectives are fulfilled. Inculcates and cultivates corporate values.
</li></ul><ul><li>Demonstrates ability to see the big picture in terms of the strategic operational plan and the ability to monitor and direct processes to fulfill such plans.
</li></ul><ul><li>Maintains confidentiality regarding patient information and regarding administrative matters of confidential nature.
</li></ul><ul><li>Develops and promotes a fair administrative environment which is unbiased and apolitical.
</li></ul><ul><li>Support clinical, operational and facility services throughout the entire Hospital throughout operational hours.
</li></ul><ul><li>Serves on Administrative and other hospital committees as required.
</li></ul><ul><li>Performs related duties as assigned by the Head of Operations.
</li></ul><ul><li>Attend to committee meeting as assigned.
</li></ul><ul><li>Work accordance with the documented OSH procedures and instructions, specific responsibilities.</li></ul></div></div></div>
 <div><div><ul><li>A Bachelor&rsquo;s or Master&rsquo;s degree preferably in administration or Healthcare background required.
</li></ul><ul><li>An MBA in healthcare administration is preferable.
</li></ul><ul><li>Five years or more in health management positions with demonstrated administrative skills.
</li></ul><ul><li>Five or more years prior experience in managing patient relations in large tertiary care setting.
</li></ul><ul><li>Excellent command of oral and written English.
</li></ul><ul><li>Must be well versed with Word and Excel.</li></ul></div></div>

Front Office Manager

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