customer service representative Jobs in Cairo

customer service representative

administrative assistant

admin assistant

cadillac showroom receptionist Jobs in Cairo

cadillac showroom receptionist

customer care coordinator - receptionist Jobs in Cairo

customer care coordinator - receptionist

administrative receptionist

American Association for Continuous Education

<div>
 The American Association for Continuous Education is an international organization that specialises in providing continuous medical education for healthcare professionals.
 
 
 We are looking for an organized and professional "Receptionist" to join our team.
 
 
 
 
 Location: [ Nasr City]
 
 Working Hours: Full-time
 
 2 Days off ( Friday&amp; Saturday)
 
 
 Key Responsibilities:
 
 
 Greet and welcome visitors in a professional manner
 
 Answer and direct phone calls
 
 Manage appointments and scheduling
 
 Handle inquiries and provide accurate information
 
 Perform basic administrative tasks
 
 
 
 
 
 Requirements
 
 
 Requirements:
 
 
 1&ndash;2 years of experience (preferably in corporate environments)
 
 Excellent communication and interpersonal skills
 
 Presentable appearance and professional attitude
 
 Proficient in Microsoft Office
 
 Good command of English
 
 
 
 
 
 Benefits
 
 
 Benefits:
 
 
 Competitive salary
 
 Professional work environment
 
 Opportunities for growth
 
 
 ? To apply, please send your CV to: somaya.atef@amasedu.com
 
 or via WhatsApp 0201010710581
 
 
 
</div>

Receptionist  / Frontdesk

Al-Mansour Automotive

<div>
 
 The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the Showroom, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Receiving Visitors:
 
 Receive visitors and respond accurately and promptly to a broad range of questions and issues raised.
 </li>
 <li>
 
 Handling Enquiries and Correspondence:
 
 Answer the telephone and assist callers or those making a broad range of inquiries by email or mail or other means with any requests for information, directing more complex matters to colleagues as necessary. Initiate contact internally and externally regularly to convey requests, provide instructions, or obtain information
 </li>
 <li>
 
 Business Meetings/Events Arrangement:
 
 Schedule appointments, make arrangements for meetings and conferences, and organize travel plans following instructions to ensure more senior colleagues or a senior executive make the best use of their time. On behalf of a senior colleague
 </li>
 <li>
 
 Administration:
 
 Produce, update, and provide best practice support on a wide range of MS documents, databases, and other departmental systems to support the work of more senior colleagues.
 </li>
 <li>
 
 Collect Information from Customers:
 
 Collect varied and somewhat complex information and data from customers/service users by information requirement, capturing this and inputting it into relevant forms, systems, and processes.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Ability to maintain a positive attitude
 </li>
 <li>
 Excellent communication skills
 </li>
 </ul>
 
 
</div>

Cadillac Showroom Receptionist

LeadInTop

<div>
 
 <ul>
 <li>
 As the first point of contact for our company, the Receptionist will greet visitors and deliver exceptional customer service.
 
 </li>
 <li>
 Answer, screen, and forward incoming phone calls. Provide basic and accurate information in-person and via phone/email.
 
 </li>
 <li>
 Supports managers and employees through a variety of tasks related to organization and communication.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 <ul>
 <li>
 Good verbal and written communication skills are important for interacting with colleagues, clients, and external contacts.
 
 </li>
 <li>
 Strong organizational abilities are crucial for managing tasks, schedules, and priorities efficiently.
 
 </li>
 <li>
 The ability to identify issues, evaluate options, and implement solutions is valuable in handling administrative challenges.
 
 </li>
 <li>
 Proficiency in office software such as Microsoft Office (Word, Excel, PowerPoint), email management.
 
 </li>
 <li>
 Proficiency in internet and computer-related tasks.
 
 </li>
 <li>
 +1 Experience at the same filed.
 
 </li>
 <li>
 Must have high management skills.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 <ul>
 <li>
 Social and Medical Insurance.
 
 </li>
 <li>
 2 Days Off.
 </li>
 </ul>
</div>

Admin

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As an administrative assistant, you will be the company's first point of contact, providing administrative and front office support, while also contributing to a positive and engaging workplace environment. You will manage the flow of people through the business and ensure all reception responsibilities are completed accurately and delivered with high quality and in a timely manner and assist in the execution of workplace experience and engagement initiatives.
 
 
 
 Key Responsibilities:
 
 
 
 
 Reception Management
 
 
 
 <ul>
 <li>
 Maintain the reception area to ensure it is clean and tidy and kept up to a professional standard
 </li>
 <li>
 Answer and distribute calls/messages in a timely and professional manner
 </li>
 <li>
 Meet &amp; greet external visitors in a professional and polite manner
 </li>
 <li>
 Distribute office post &amp; courier deliveries
 </li>
 <li>
 Schedule courier collections and deliveries
 </li>
 <li>
 Report on any maintenance issues to the concerned department
 </li>
 <li>
 Serve as the first point of contact for visitors, clients, and employees at the front office, ensuring a welcoming and professional experience and keeping the clients' tracking system updated
 </li>
 <li>
 Coordinate the scheduling of meeting rooms, conference calls, and other front office resources efficiently
 </li>
 <li>
 Assist in the onboarding process for new employees, including providing access badges, orientation materials, and office tours
 
 
 
 </li>
 </ul>
 
 Administration:
 
 
 
 <ul>
 <li>
 Responsible for office sundry replenishment, including stationery, refreshments, and other items
 </li>
 <li>
 Ensuring the office pantry is always stocked by placing orders, tracking the inventory and issuing periodical reports.
 </li>
 <li>
 Manage and implement the internal event calendar, from small initiatives to engagement activities
 </li>
 <li>
 Efficiently manage and execute all domestic and international travel bookings, including flights, accommodation, ground transportation, and visa processing, ensuring adherence to the company's travel policy
 </li>
 <li>
 Update the Caf&eacute; monitor and all display monitors with useful information
 </li>
 <li>
 Manage meeting room booking system, including upkeep of meeting rooms
 </li>
 <li>
 Responsible for administration duties as and when requested by various departments
 </li>
 <li>
 Check-in attendees for Bayut Academy or any other external or internal trainings
 
 
 
 </li>
 </ul>
 
 Employee Experience Support:
 
 
 
 <ul>
 <li>
 Collaborate with HR and management to develop and implement employee engagement initiatives, programs, and events
 </li>
 <li>
 Organize and execute workplace events, including team-building activities, wellness programs, and celebrations, with a focus on fostering a positive and inclusive atmosphere
 </li>
 <li>
 Gather employee feedback to identify opportunities for improvement in the workplace experience
 </li>
 <li>
 Act as a liaison between employees and management to address concerns, facilitate open communication, and resolve workplace-related issues
 </li>
 <li>
 Provide cover and take over other ad hoc responsibilities in the absence of team members and when requested by the Line Manager
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree is required. Majoring in Business Administration/Management or any related field is a plus
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 Proven working experience in a front office handling receptionist responsibility.
 </li>
 <li>
 1-3 years of experience in front office management, engagement, CSR coordination, student activities, etc
 
 
 
 </li>
 </ul>
 Knowledge:
 
 
 <ul>
 <li>
 Proficient with Microsoft Office Suite. (Canva is a plus.)
 </li>
 <li>
 Fluent in English and Arabic, speaking and writing
 
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Solid communication skills, both written and verbal;
 </li>
 <li>
 Ability to be resourceful and proactive in dealing with issues that may arise;
 </li>
 <li>
 Ability to organise, multitask, prioritise and work under pressure;
 </li>
 <li>
 Exceptional interpersonal and communication skills. Strong organizational and multitasking abilities
 
 
 
 </li>
 </ul>
 Traits:
 
 
 <ul>
 <li>
 Professional attitude and appearance;
 </li>
 <li>
 Friendly and well-spoken;
 </li>
 <li>
 Customer service attitude;
 </li>
 <li>
 A can-do and flexible approach;
 </li>
 <li>
 Can perform under pressure and operate in a fast-paced environment;
 </li>
 <li>
 Strong collaborative skills;
 </li>
 <li>
 High energy with a passion for building internal relationships;
 </li>
 <li>
 Creativity and enthusiasm for fostering a positive workplace culture;
 </li>
 <li>
 A passion for social responsibility and community involvement
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Administrative Assistant

OneHealth

<div>
 
 
 Duties and Responsibilities
 
 
 
 
 Functional
 
 :
 
 <ul>
 <li>
 Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk.
 </li>
 <li>
 Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts.
 </li>
 <li>
 Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies.
 </li>
 <li>
 Maintain accurate and confidential patient records, updating files and documents as needed.
 </li>
 <li>
 Handling approval process while verifying patient information and processing the approval.
 </li>
 <li>
 Ability to perform upselling &amp; cross-selling / promoting services to our existing customer according to their needs.
 </li>
 <li>
 Handle patients queries personally or via email.
 </li>
 <li>
 Handle cash and bank related transactions if assigned and ensure100% accuracy.
 </li>
 <li>
 Record &amp; maintain all patients data. Ensure accurate &amp; timely data entry into the system with zero errors.
 </li>
 <li>
 Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
 </li>
 <li>
 Inform the patients about the available services, products, and promotions.
 </li>
 <li>
 Encourage patients to provide feedback on services provided and their overall experience.
 </li>
 <li>
 Ensure that the entire process is completed within the mandated Turn Around Time.
 </li>
 <li>
 Work closely with healthcare professionals to ensure seamless communication and coordination of patient care
 </li>
 <li>
 Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey.
 </li>
 <li>
 Maintain a professional and courteous manner while protecting confidential patient information.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree from reputable university.
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 0-2 years
 </li>
 <li>
 Experience in medical center, customer service or related experience in a healthcare setting is preferred.
 </li>
 <li>
 Pharmaceutical/ Insurance/ medical/ healthcare background is a plus.
 </li>
 <li>
 Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Very good in English.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations.
 </li>
 <li>
 Excellent communication skills and customer handling skills.
 </li>
 <li>
 Strong problem solving and analytical skills.
 </li>
 <li>
 Flexible team player.
 </li>
 <li>
 Eagerness to learn and be a pillar of support for the larger brand team.
 </li>
 <li>
 Proactive, Energetic, Action Oriented, and detail-driven
 </li>
 <li>
 Time Management.
 </li>
 </ul>
 
 
 
 
 
 Job expectations:
 
 
 <ul>
 <li>
 Customer Care Coordinator will work 48 hours per week.
 </li>
 <li>
 Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues.
 </li>
 <li>
 Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally.
 </li>
 <li>
 Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays.
 </li>
 <li>
 Company operates shift patterns &amp; rosters that are designed around the needs of the business and medical center.
 </li>
 <li>
 Weekends/Off Days are variable/ change on a rotational weekly basis.
 </li>
 <li>
 Customer Care Coordinator could be relocated or assigned to another center/location based on business needs &amp; performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management.
 </li>
 <li>
 Punctuality: Responsible for arriving to work on time.
 </li>
 <li>
 Wearing company required full uniform according to management instructions and internal dress code policy.
 </li>
 <li>
 A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training.
 </li>
 <li>
 Ensure full attendance &amp; completion of training course provided by the company.
 </li>
 </ul>
 
 
 
 
 
 Customer Care Coordinator position at Reception area
 
 
 <ul>
 <li>
 Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business.
 </li>
 <li>
 Customer Care Coordinator are company frontliners and will work at Reception area.
 </li>
 <li>
 Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
 </li>
 </ul>
</div>

Customer Care Coordinator - Receptionist

Orascom Investment Holding

<div>
 Job Title: Paralegal &amp; Administrative Agent
 
 
 
 Job Description
 
 
 
 We are seeking a reliable and well-organized
 
 Paralegal &amp; Administrative Agent
 
 with approximately
 
 3-5 years of experience
 
 to support the company's
 
 day-to-day administrative operations
 
 while acting as the
 
 central coordination point for all legal requests
 
 . The role focuses on request intake, coordination, follow-up, documentation, and execution tracking across departments, without drafting legal documents.
 
 
 Key Responsibilities
 
 
 Legal Coordination &amp; Follow-Up
 
 
 <ul>
 <li>
 Receive and register legal requests from internal departments (Commercial, Operations, Finance, Technical, etc.)
 </li>
 <li>
 Ensure requests are complete and clarify requirements with internal stakeholders when needed
 </li>
 <li>
 Coordinate all legal inquiries and documentation with external legal advisors
 </li>
 <li>
 Track each legal matter from initiation through review, approval, signature, and execution
 </li>
 <li>
 Follow up with legal advisors and internal teams to ensure timely progress and closure
 </li>
 <li>
 Maintain clear trackers, status updates, and records of all legal requests
 
 
 
 </li>
 </ul>
 Administrative &amp; Office Support
 
 
 <ul>
 <li>
 Handle day-to-day administrative tasks for the company
 </li>
 <li>
 Manage incoming and outgoing correspondence and document filing
 </li>
 <li>
 Organize company records, licenses, registrations, and official documents
 </li>
 <li>
 Coordinate signatures, notarization, and document legalization when required
 </li>
 <li>
 Schedule meetings, prepare agendas, take minutes, and follow up on action items
 </li>
 <li>
 Support travel arrangements, office supplies, vendors, invoices, and basic procurement
 </li>
 <li>
 Assist management with reports, presentations, and administrative coordination
 
 
 
 </li>
 </ul>
 Document Control &amp; Records Management
 
 
 <ul>
 <li>
 Maintain organized digital and physical filing systems
 </li>
 <li>
 Ensure proper document version control and archiving
 </li>
 <li>
 Manage confidentiality and access to sensitive documents
 </li>
 <li>
 Maintain contract and legal document repositories
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Law, Business Administration, or a related field
 </li>
 <li>
 Minimum 3-5 years of experience in legal administration, paralegal coordination, or corporate administration
 </li>
 <li>
 Experience dealing with external law firms, advisors, or regulators is a strong plus
 </li>
 <li>
 Prior exposure to multi-department coordination is preferred
 
 
 
 </li>
 </ul>
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong organizational, coordination, and follow-up skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 High attention to detail and process discipline
 </li>
 <li>
 Ability to manage multiple requests simultaneously
 </li>
 <li>
 Professional handling of confidential information
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook); experience with trackers or ERP systems is a plus
 
 </li>
 </ul>
</div>

Paralegal & Administrative Agent - Blu EV

Hilton

<div>
 The administrative assistant provides the Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other general office duties.
 
 
 
 What will I be doing?
 
 
 
 An administrative assistant provides the Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other general office duties. Specifically you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Opens incoming mail, dates stamps and distributes accordingly
 </li>
 <li>
 Sends outgoing mail, both interoffice and outside of the hotel
 </li>
 <li>
 Routes mail, faxes and other printed matter
 </li>
 <li>
 Prepares and types correspondence and fairly complex numerical/financial reports, as directed
 </li>
 <li>
 Prepares correspondence on behalf of management
 </li>
 <li>
 Duplicates, copies and distributes and mails material for the department/office
 </li>
 <li>
 Orders and maintains office supplies and equipment
 </li>
 <li>
 Maintains files and equipment in an orderly and professional manner
 </li>
 <li>
 Uses the property's email system and maintains their email box, as is policy
 </li>
 <li>
 Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
 </li>
 <li>
 Appropriate business use of telephone and voice email system
 </li>
 <li>
 Greets internal and external customers in a friendly and professional manner
 </li>
 <li>
 Announces visitors and/or handles requests, as appropriate
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Administrative Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent administration and IT skills
 </li>
 <li>
 Committed to delivering a high level of customer service, both internally and externally
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Ability to work under pressure
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous administrative experience in a fast paced environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Grand Nile
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

F&B Administrative Assistant

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