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admissions associate manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate Manager, Admission | MAF Entertainment | SKI Egypt
 
 
 
 ROLE SUMMARY
 
 
 
 The Admission Associate Manager drives the performance of the Global Snow ticketing team to meet all commercial and service-related goals. This role will ensure operational direction while ensuring an optimal customer experience while supporting budget and revenue targets.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Manages the guest service team during daily operations, including the information desk, lobby up-sellers, ticket counters, call center and access control.
 </li>
 <li>
 Actively adhering to and promoting the highest levels of customer service throughout the Guest Services team.
 </li>
 <li>
 Drives strategic and tactical best practice in Ticketing to ensure that our processes, systems and people deliver excellence in Ticketing Guest Experience.
 </li>
 <li>
 Works closely with the cash office team to ensure correct results in daily revenue reports.
 </li>
 <li>
 Produces relevant management reports to help Global Snow understand its commercial positioning regarding ticket sales activity.
 </li>
 <li>
 Works closely with Marketing Team for Global Snow website, mobile app for any changes.
 </li>
 <li>
 Responsible for reviewing Majid Al Futtaim internal audit report and actions for all relevant points.
 </li>
 <li>
 Works with IT to ensure upkeep of operational software and hardware within the Guest Service Department.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or Hospitality.
 </li>
 <li>
 Minimum 5 years of experience in a supervisory or managerial role within the leisure or hospitality sectors.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong leadership skills.
 </li>
 <li>
 Excellent command of the English language.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Admissions Associate Manager

The American University in Cairo

<div>
 
 
 Reports to:
 
 Associate Director, Scheduling and Student Services
 
 
 
 
 
 
 Purpose:
 
 
 
 The Manager, Contact Center is responsible for leading and managing all integrated contact center operations at the School of Continuing Education (SCE). Under the supervision of the Associate Director, Enrollment Services, the Contact Center Manager oversees inbound and outbound communication channels, ensuring that prospective and current learners receive accurate, timely, and high-quality information and support. The role plays a strategic function in aligning enrollment, instructional affairs, and outreach activities to deliver a seamless and uni&filig;ed service experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Operations Management:
 
 <ul>
 <li>
 Oversee all inbound and outbound communications, such as calls, emails, online inquiries, and outreach campaigns, to ensure accurate, timely, and customer-focused responses regarding SCE programs, eligibility, resources, policies, and procedures
 </li>
 <li>
 Manage and update Interactive Voice Response (IVR) content in coordination with the University telecommunication office
 </li>
 <li>
 Ensure business processes and documentation are regularly updated to re&fllig;ect best practices and organizational changes
 </li>
 </ul>
 
 Team Supervision and Development:
 
 <ul>
 <li>
 Supervise and coach contact center staff to ensure they are fully informed of SCE programs, new offerings, marketing campaigns, and outreach initiatives
 </li>
 <li>
 Conduct performance evaluations, provide regular feedback, and develop targeted training plans to enhance service quality and staff capabilities
 </li>
 <li>
 Plan and allocate work schedules to ensure adequate coverage during operational hours, peak periods, and staff absences; coordinate overtime as needed
 </li>
 </ul>
 
 Collaboration and Coordination:
 
 <ul>
 <li>
 Coordinate with internal stakeholders, including admissions, registration, IT and certi&filig;cation, marketing, and outreach teams, to ensure consistent messaging and efficient case resolution
 </li>
 <li>
 Collaborate with the web and online communication officer to ensure course and program information is accurate and regularly updated on digital platforms
 </li>
 <li>
 Work with other SCE offices to develop communication templates, email noti&filig;cations, and outreach materials aligned with new program launches and campaigns
 </li>
 <li>
 Strengthen coordination between departments to gather program information and address troubleshooting effectively
 </li>
 </ul>
 
 Service Quality and Reporting:
 
 <ul>
 <li>
 Monitor and analyze service performance metrics, preparing regular reports on call volume, response times, resolution rates, and customer satisfaction to support continuous improvement
 </li>
 <li>
 Act as the key liaison for problem resolution for students, faculty, and external partners, ensuring a positive service experience
 </li>
 <li>
 Ensure compliance with university regulations, including FERPA and data privacy standards, in all communications and data handling
 </li>
 </ul>
 
 Learner Engagement:
 
 <ul>
 <li>
 Coordinate and support outbound communication campaigns targeting prospective learners, returning students, companies, and partner organizations
 </li>
 <li>
 Align outreach efforts with enrollment and program objectives to strengthen engagement and conversion rates
 </li>
 <li>
 Prepare and submit monthly and periodic reports to the Associate Director for Enrollment Services.
 </li>
 <li>
 Participate in committees and special projects as assigned, contributing to strategic service improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Minimum Education Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, management or any relevant field
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Seven to nine years of previous experience including three years in related field in supervisory role
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent written and oral communication skills with the ability to communicate effectively and project a professional image in person, and in writing
 </li>
 <li>
 Strong interpersonal and communication skills and ability to work effectively with a wide range of constituencies in a diverse community
 </li>
 <li>
 Supervisory skills, strong sense of responsibility and commitment
 </li>
 <li>
 Ability to foster a cooperative work environment
 </li>
 <li>
 Ability to work well under pressure, take initiative and prioritize tasks; good time-management, problem solving, with exceptional customer service skills
 </li>
 <li>
 Self-managed, self-starter with a demonstrated ability to work independently given the assignment of responsibility; works well within a team as well
 </li>
 <li>
 Ability to maintain and exercise sound judgment and discretion in handling confidential information
 </li>
 <li>
 Confidence in independent decision-making is essential
 </li>
 <li>
 Ability to formulate and clearly articulate policies, procedures and practices
 </li>
 <li>
 Demonstrated aptitude and attitude for learning new tasks quickly and efficiently
 </li>
 <li>
 Strong tolerance for ambiguity in complex situations and managing through to resolution
 </li>
 <li>
 Ability to work effectively in a team environment
 </li>
 <li>
 Strong functional knowledge of the banner information system, and Argos reporting tool
 </li>
 <li>
 Excellent analytical and computer skills required, proficient with Microsoft Windows, Word, and Excel, PowerPoint, typing or keyboarding proficiency
 </li>
 </ul>
 
 
 
 
 
 
 This position is open until November 26, 2025
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
</div>

Manager, Contact Center - Enrollment Services Department, School of Continuing Education

<div>
 
 JOB TITLE
 
 
 
 Associate Manager - Talent Acquisition | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Manager - Talent Acquisition is responsible for supporting the team in attracting, sourcing and selecting quality talent who help the business achieve their strategic objectives.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Implement the annual recruitment plan based on the manpower plan.
 </li>
 <li>
 Support team in sourcing external talent for current and future positions.
 </li>
 <li>
 Understand the business objectives and ongoing workforce plan.
 </li>
 <li>
 Maintain relationship with line managers to stay up to date with the current and future talent requirements.
 </li>
 <li>
 Provide first review and initial screening of CVs received.
 </li>
 <li>
 Ensure the potential talent pool is at a sufficient level to fulfil organization needs.
 </li>
 <li>
 Support the candidate aptitude and psychological assessment process.
 </li>
 <li>
 Manage candidate interview schedules.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or Human Resources.
 </li>
 <li>
 3-5 years' experience in a similar position, retail experience is preferred.
 </li>
 <li>
 Result oriented.
 </li>
 <li>
 Highly organized with strong multitasking skills.
 </li>
 <li>
 Good time management skills.
 </li>
 <li>
 High attention to detail.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate Manager - Talent Acquisition

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate Manager - Talent Acquisition | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Associate Manager - Talent Acquisition is responsible for supporting the team in attracting, sourcing and selecting quality talent who help the business achieve their strategic objectives.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Implement the annual recruitment plan based on the manpower plan.
 </li>
 <li>
 Support team in sourcing external talent for current and future positions.
 </li>
 <li>
 Understand the business objectives and ongoing workforce plan.
 </li>
 <li>
 Maintain relationship with line managers to stay up to date with the current and future talent requirements.
 </li>
 <li>
 Provide first review and initial screening of CVs received.
 </li>
 <li>
 Ensure the potential talent pool is at a sufficient level to fulfil organization needs.
 </li>
 <li>
 Support the candidate aptitude and psychological assessment process.
 </li>
 <li>
 Manage candidate interview schedules.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or Human Resources.
 </li>
 <li>
 3-5 years' experience in a similar position, retail experience is preferred.
 </li>
 <li>
 Result oriented.
 </li>
 <li>
 Highly organized with strong multitasking skills.
 </li>
 <li>
 Good time management skills.
 </li>
 <li>
 High attention to detail.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Associate Manager | MAF Global Solutions | Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Employee Life Cycle Associate Manager will act as back up for the Onboarding Head in all tasks &amp; issues related to onboarding, will be also assisting team members with questions and escalations, Managing the work assignments allocation of onboarding function for UAE all Non-Retail Operating Companies. Will handle periodical review of all onboarding operations with the respective stakeholders.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Supervises the Onboarding team of UAE.
 </li>
 <li>
 Works closely on allocating onboarding tickets among a team of onboarding officers.
 </li>
 <li>
 Analyses current systems issues to figure out operational gaps &amp; initiate corrective recommendations that lead to a smooth onboarding process.
 </li>
 <li>
 Acts as a first point of escalation and acts towards solving all issues and turning the negatives experience into a positive one.
 </li>
 <li>
 Conducts quality checks on the onboarding team to make sure that they are following the policies and procedures through checking random samples &amp; running system reports.
 </li>
 <li>
 Assists the Employee Life Cycle tower lead &amp; Onboarding Manager in drafting onboarding processes.
 </li>
 <li>
 Provides coaching and timely feedback to the team.
 </li>
 <li>
 Ensures the team members comply with MAF values, ethics, policies &amp; procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 A minimum of 5 years of HR relevant experience.
 </li>
 <li>
 Graduate in a relevant discipline.
 </li>
 <li>
 SuccessFactors knowledge.
 </li>
 <li>
 Knowledge of local / Regional labor laws.
 </li>
 <li>
 Customer Focus and Stakeholder Management.
 </li>
 <li>
 Reporting and People Management skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Associate Manager

<div>
 
 
 JOB TITLE
 
 
 
 Project Associate Manager - (Site Engineer) | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Project Associate Manager (site engineer) is responsible for handling design, technical specificatis responsible for handling design, technical specifications, standards required to ensure proper implementation of projects assigned within Business Development. The role holder is also responsible for supporting project teams, assisting in project coordination and supervising vendors/contractors to ensure work is completed as per required standards and in a timely manner.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Conduct feasibility studies in coordination with the team to ensure that all specifications and standards of approved projects meet organization&rsquo;s requirements
 </li>
 <li>
 Participate in tender preparation stage by ensuring all relevant technical aspects of the tender are in place through directing different project team members from the different departments
 </li>
 <li>
 Determine the structural, electrical and mechanical designs in accordance with the approved frameworks
 </li>
 <li>
 Participate in evaluating the tender of contractors to ensure that the company is competent to handle the project construction
 </li>
 <li>
 Oversee and supervise the activities of contractor personnel to ensure that all work takes place in a compliant manner which guarantees the delivery of a high quality service and as per specifications/relevant standards
 </li>
 <li>
 Coordinate with project team members and construction team during project design and execution stages with regards to rights of way to ensure that all government regulations are adhered to
 </li>
 <li>
 Review and ensure dimensions and other material specifications meet planned requirements
 </li>
 <li>
 Analyse building codes, by-laws, space and site requirements and other technical documents and reports to determine their effect on designs and budgeting
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor degree in Mechanical, Electrical
 </li>
 <li>
 Minimum of 3-5 years of experience as a site engineer
 </li>
 <li>
 Excellent supervisory skills
 </li>
 <li>
 Hands-on experience in using AutoCAD
 </li>
 <li>
 Project management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Site Engineer

Explore 1124+ Admissions associate manager in Egypt this November. Find roles across top companies and apply now to boost your career.

1124 admissions associate manager jobs IN Egypt

Admissions Associate Manager

Admissions Associate Manager

Manager, Contact Center - Enrollment Services Department, School of Continuing Education

Associate Manager - Talent Acquisition

Associate Manager - Talent Acquisition

Employee Life Cycle Associate Manager

Site Engineer