ai product manager - business line execution (senior vice president)

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ai product manager - business line execution (senior vice president) Jobs in London

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ai business initiatives manager

Teads

<div><div>About Teads 
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.

For more information, visit www.teads.com.</div>
Performance @Teads

Following the merger of Teads and Outbrain in 2025, a powerful and differentiated Performance portfolio has emerged, enabling brands to drive measurable outcomes across the open web and Connected TV. By combining exclusive premium supply (inRead, Feed, CTV) with cutting-edge AI optimization, Teads now empowers Enterprise advertisers to generate high-quality traffic, engagement, and conversions - while maintaining the highest standards of brand safety and quality.

As we continue to unify these capabilities into a single, actionable platform within Teads Ad Manager, Performance is becoming one of the company's most strategic and fastest-growing areas.

As Senior Product Manager, you will own the product lifecycle from strategy to execution. You will collaborate with stakeholders across the business to identify market opportunities, define clear objectives, and drive the development of solutions that excite our customers and improve the efficiency and scalability of our offerings.

Your missions will be to:

Shape the roadmap:
<ul>
<li>Collect and gather needs from internal and external stakeholders (e.g., sales teams, clients, etc.)</li>
<li>Explore business and market opportunities (competitive intelligence, market analysis)</li>
<li>Communicate priorities, share the vision, and align with the engineering teams and stakeholders 

</li>
</ul>Manage product development &amp; roll-out:
<ul>
<li>Define objectives and success metrics, and monitor them accordingly</li>
<li>Structure the go-to-market strategy (product marketing, internal training, etc.)</li>
<li>Maintain an up-to-date plan to communicate the effort and progress</li>
</ul>
What will you bring to the team?
<ul>
<li>A previous experience in the digital advertising sector is a must</li>
<li>Proven experience of 5+ years as a Product Manager in a tech/web company</li>
<li>Ability to efficiently communicate and collaborate with different departments (sales, business, engineering)</li>
<li>Understanding of the product from a technology perspective</li>
<li>Passionate, innovative, and fast learner</li>
<li>Bachelor or Master degree in marketing or engineering</li>
<li>Fluent in English and ability to work with cross-functional teams</li>
</ul>
Why be part of our Product &amp; Engineering team?
<div>
<ul><li>We value team spirit, pragmatism, listening and we encourage initiatives.</li>
<li>We promote end-to-end development: &quot;You build it, you run it, you monitor it&quot;.</li>
<li>We share knowledge and support with each other beyond any organizational boundary.</li>
<li>We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice.</li>
<li>We are working together to create great engineering, but we are also supportive to promote a great work-life balance.</li>
</ul>
</div><div>Life at Teads

At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.

As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out:
<ul>
<li>We've merged two open internet category leaders&mdash;Outbrain and Teads&mdash;to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.</li>
<li>As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.</li>
<li>Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.</li>
</ul>
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups &ndash; employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.</div></div>

Senior Product Manager Performance team

Google

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>10 years of experience in a commercial role within the technology, retail, or e-commerce sectors.</li>
<li>Experience leading cross-functional projects, and presenting to technical stakeholders and executive leaders.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>MBA degree.</li>
<li>Experience in e-commerce, specifically in a trading, business strategy or category management role within the consumer electronics sector, and within a leading management consultancy. 
</li>
<li>Experience working within European markets with established regional retail knowledge.</li>
<li>Ability to act, have a strategic mindset, and operate with a high degree of autonomy in a fast-paced environment.</li>
<li>A &lsquo;hypothesis driven&rsquo; problem solver with exceptional analytical and project management skills and a proven ability to create order and structure from ambiguity.</li>
<li>Excellent communication, presentation, and influencing skills, with the ability to synthesize complex commercial and operational data into insightful, executive-level narratives .</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
The Trading and Strategy Manager is a high-impact role driving trading and strategy for the Google Store as it scales across the EMEA region. The team manages all sites across EMEA and is responsible for driving an optimal customer experience and revenue across the breadth of Google&rsquo;s device and services portfolio. This includes Pixel phones, buds and smartwatches plus Fitbit and Google Nest portfolios.
In this role, you will lead a category and be accountable for driving the commercial success across the region. You will be involved in product launches, promotional planning and forecasting. You will be expected to drive trading performance to achieve quarterly sales targets whilst improving the customer experience at every step. You will act as a primary contact for Google Store and partner cross-functionally with marketing, logistics, customer service, demand planning, product, engineering, legal and finance and country teams.
You will be a leader who can think like a general manager. You will be the driving catalyst behind our cross-category growth, developing the team&rsquo;s strategic goal, leading major growth initiatives and ensuring we exceed our quarterly business targets.
Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.
The Store team applies Google's AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.
The Store team is committed to providing team members with the opportunity to build their applied AI skillset, so that we may ultimately help our customers connect with the best of Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Lead a growth category with full ownership of its commercial outcome. This includes launch planning, sales forecasting, promotional planning, budget management, ongoing analysis and merchandising across EMEA sites. 
</li>
<li>Drive the day-to-day trading performance to achieve ambitious goals for product volumes and market share, using data to optimize on-site KPIs. 
</li>
<li>Lead cross-functional task forces to drive improvements in the end-to-end customer experience for your category, partnering with Customer Care, Operations and Logistics. 
</li>
<li>Develop and manage new, innovative growth programmes to scale the business in the region. Lead critical campaign and business planning efforts to ensure a cohesive and well-integrated plan is delivered across all functions to exceed business targets. 
</li>
<li>Own the creation and delivery of strategic reviews for leadership, skillfully synthesizing complex inputs from across the business into a compelling narrative.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Trading and Strategy Manager, Google Store, EMEA

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Citi is building the next generation of AI-powered financial products across its global Services business. We are seeking experienced SVP-level AI Product Managers to drive the execution of the AI product agenda within a specific business line &mdash; Payments, Investor Services, Issuer Services, or Trade.
This role operates at the heart of the business, working at the intersection of commercial product management, client engagement, and AI delivery. You will manage significant components of the Global AI Product roadmap for your business line &mdash; contributing to strategic direction, prioritising use cases, and driving disciplined execution from concept through to commercialisation. You will be expected to work with significant autonomy while maintaining close alignment with the Director-level AI leadership above you.
What Makes This Role Distinct
This is a delivery-focused, commercially-accountable, client-engaged role. Unlike the Director-level position which is primarily strategy-setting, this role is defined by:
<ul><li>Hands-on execution ownership &mdash; you are accountable for delivery plans, milestones, and outcomes, not just strategy</li>
<li>Direct, day-to-day client engagement &mdash; you are regularly in the room with enterprise clients validating solutions and co-creating products</li>
<li>Use case ownership &mdash; you manage specific AI use cases end-to-end, from business case through to production and commercial launch</li>
<li>Commercial discipline &mdash; you apply rigorous ROI-thinking to every investment decision and track actuals against projections</li>
<li>AI Risk Co-ordination Establish and manage a consolidated AI risk framework for TWCS &mdash; coordinating across Model Risk Management, Operational Risk, Technology, and the Line of Business to maintain a live, actionable AI risk register.</li>
<li>AI Testing &amp; Performance Define and own the AI testing strategy across the full model lifecycle &mdash; setting performance benchmarks, robustness protocols, and continuous improvement feedback loops tailored to trade finance use cases.</li>
<li>AI Governance &amp; Implementation Design and implement a fit-for-purpose AI Governance framework &mdash; embedding model lifecycle policies, committee structures, and governance controls into Agile delivery workflows, aligned to Citi enterprise standards and emerging regulatory mandates.</li>
<li>Explainability &amp; Audit Readiness Embed Explainable AI (XAI) solutions across TWCS AI use cases and ensure all models are perpetually audit-ready &mdash; maintaining comprehensive model documentation, data lineage artefacts, and regulatory compliance controls.</li>
<li>Market Intelligence &amp; Programme Management conduct structured market research to identify AI-driven opportunities &mdash; translating external signals, client needs, and competitive dynamics into actionable product AI programmes.</li>
<li>AI Use Case Development Define, structure, and prioritise AI use cases across the product and sub product portfolio &mdash; ensuring each use case is grounded in client value, commercial viability, technical feasibility, and risk acceptability.</li>
<li>Post Ops process design and drive how operation process changes after AI is deployed.</li>
<li>AI Product Ecosystem Build and manage the AI product ecosystem &mdash; cultivating partnerships with technology providers, internal platforms, and external innovators to create a coherent, interoperable foundation for AI-powered trade finance products</li>
</ul>What you&rsquo;ll do
AI Product Roadmap &amp; Execution
<ul><li>Own and drive significant workstreams within the Global AI Product roadmap for your business line &mdash; translating strategic priorities into detailed delivery plans, managing milestones, and driving cross-functional execution from concept through commercialisation</li>
<li>Prioritise the AI use case backlog based on ROI, strategic fit, and client demand &mdash; maintaining a clear, well-groomed product backlog that aligns business objectives with engineering execution</li>
<li>Balance innovation ambition with business pragmatism and P&amp;L accountability</li>
</ul>Client-Facing AI Products
<ul><li>Identify, scope, and drive the delivery of AI-powered capabilities that create differentiated value for clients &mdash; such as intelligent payment orchestration, predictive receivables management, anomaly detection, and personalised client insights</li>
<li>Engage directly and regularly with enterprise clients to validate solutions, gather requirements, manage expectations, and co-create products</li>
<li>Define clear go-to-market plans for AI products, managing the full lifecycle from initial prototype to commercial launch</li>
</ul>Commercial Discipline &amp; Business Case Management
<ul><li>Develop business cases and ROI analyses for AI initiatives &mdash; modelling cost and revenue scenarios, tracking actuals against projections, and presenting investment recommendations to senior stakeholders</li>
<li>Evaluate all AI opportunities through a rigorous commercial lens, ensuring every initiative drives measurable financial outcomes</li>
<li>Contribute to P&amp;L reporting and commercial performance tracking for your AI product portfolio</li>
</ul>Internal AI Adoption
<ul><li>Drive the structured identification and deployment of AI tools that enhance internal operations and team productivity across your business line</li>
<li>Champion responsible AI adoption &mdash; acting as the primary internal advocate for AI literacy and culture change</li>
</ul>Responsible AI &amp; Enterprise Controls
<ul><li>Ensure all AI capabilities are built in line with Citi's enterprise risk standards &mdash; coordinating model risk governance, data lineage documentation, explainability requirements, and regulatory compliance controls</li>
<li>Proactively identify and escalate ethical AI considerations to senior stakeholders</li>
</ul>Stakeholder Management &amp; Global Delivery
<ul><li>Cultivate effective working relationships across Sales, Technology, Operations, Finance, Compliance, Risk, and Legal &mdash; facilitating alignment across competing priorities</li>
<li>Manage the geographic rollout of AI capabilities across multiple markets, adapting solutions to local regulatory requirements while maintaining global design consistency</li>
</ul><div>What we&rsquo;ll need from you
</div><ul><li>Relevant product management experience, including demonstrated delivery of large-scale, technology-led products</li>
<li>Proven experience building, launching, or scaling AI/ML-powered products or digital platforms, ideally in financial services or FinTech</li>
<li>Strong commercial acumen &mdash; ability to build business cases, contribute to P&amp;L analysis, and drive ROI-driven product investment decisions</li>
<li>3+ years of direct or indirect external client-facing experience; comfortable co-creating and validating products with enterprise clients</li>
<li>Deep understanding of AI concepts, model risk management, responsible AI frameworks, and enterprise governance requirements</li>
<li>Exceptional stakeholder management skills and ability to influence without authority in a matrixed global organisation</li>
<li>Background in a relevant financial services domain (Payments, Transaction Banking, Investor Services, or Capital Markets)</li>
<li>Outstanding verbal and written communication skills across executive, technical, and client audiences</li>
</ul>Preferred
<ul><li>Experience working within or alongside compliance, legal, or risk functions on regulated AI deployments</li>
<li>Familiarity with Generative AI tools and their practical application to enterprise workflows</li>
<li>Experience with agile delivery methodologies and cross-functional product team leadership</li>
</ul>Success Measures
<ul><li>Use case delivery velocity &mdash; number of AI products moved from concept to commercialisation</li>
<li>Commercial outcomes &mdash; revenue generated and cost savings achieved through AI initiatives</li>
<li>Client satisfaction and adoption rates for AI-powered solutions</li>
<li>Quality and accuracy of business case modelling and ROI tracking</li>
<li>Strength of internal AI adoption and productivity improvements</li>
</ul>What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
<ul><li>Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure</li>
</ul><ul><li>A discretional annual performance related bonus</li>
<li>Private medical insurance packages to suit your personal circumstances</li>
<li>Employee Assistance Program
</li><li>Pension Plan</li>
<li>Paid Parental Leave</li>
<li>Special discounts for employees, family, and friends</li>
<li>Access to an array of learning and development resources</li>
</ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
-
<h2 class="jobSectionHeader">Job Family Group:
</h2>Product Management and Development
-
<h2 class="jobSectionHeader">Job Family:</h2>
Product Management
-
<h2 class="jobSectionHeader">Time Type:</h2>
Full time
-
<h2 class="jobSectionHeader">Most Relevant Skills
</h2>Please see the requirements listed above.
-
<h2 class="jobSectionHeader">Other Relevant Skills
</h2>For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</div>

AI Product Manager - Business Line Execution (Senior Vice President)

Sportradar

<div>Company Description 
We&rsquo;re the world&rsquo;s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. 
Job Description 
The Senior Pricing Analyst is the quantitative engine behind the pricing function &mdash; answering &quot;how much&quot; and &quot;what if&quot; by building the financial, revenue, and ROI models that operationalize pricing strategy. You will work across large, multi-product revenue and operational datasets, using modern AI and analytics tooling to turn data into pricing decisions at speed, while setting the standard for modeling rigor across the team.
THE CHALLENGE
<ul><li>Build and maintain financial revenue and ROI models that translate pricing strategy into commercial decisions.</li><li>
Analyze large, multi-product revenue and operational datasets to surface pricing, margin, and profitability insights.</li><li>
Apply AI and advanced analytics tooling to accelerate modeling, scenario analysis, and data exploration.</li><li>
Create and maintain global price lists across products and content.</li><li>
Run scenario modeling and price elasticity analysis to support pricing decisions.</li><li>
Support content and product valuation, including ROI assessment for content acquisition and new products.</li><li>
Provide business-plan modeling support for new commercial initiatives.</li><li>
Partner with the Revenue Strategy team to ensure models reflect strategy and policy.</li><li>
Set modeling standards and mentor junior analysts, reviewing methodology and outputs for rigor.</li></ul>
ABOUT YOU<ul><li>
Degree in Finance, Economics, Mathematics, Statistics, Engineering, or related quantitative field.</li><li>
5+ years in financial modeling, pricing analytics, data analysis, or commercial finance.</li><li>
Demonstrated experience in financial revenue modeling and ROI modeling.</li><li>
Strong AI skills &mdash; practical use of advanced analytics tools to accelerate analysis, modeling, and insight generation.</li><li>
Proven ability to analyze large revenue and operational datasets and translate them into actionable recommendations.</li><li>
Advanced Excel and financial modeling skills; proficiency in SQL and analytics/BI tools (Python or R a strong plus).</li><li>
Exposure to sports betting/gaming, sports data, or B2B data/SaaS environments welcome.</li></ul>
Key Success Metrics<ul><li>
Pricing model adoption</li><li>
Speed of pricing updates</li><li>
Accuracy of content valuation</li></ul>
OUR OFFER:<ul><li>
A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding.</li><li>
Flexibility to manage your workday and tasks with autonomy.</li><li>
A balance of structure and autonomy to tackle your daily tasks.</li><li>
Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants.</li><li>
Global Employee Assistance Programme.</li><li>
Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).</li><li>
Online training videos.</li><li>
Flexible working hours.</li></ul>
While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation&mdash;both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a fully on-site model, with team members working in the office five days a week to build relationships, exchange ideas, and grow together.
OUR RECRUITMENT PROCESS:<ul><li>
Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.</li><li>
Two Hiring Team Interviews: Meet with the Hiring team and Hiring Manager to dive into your expertise, as also discuss team fit.</li><li>
Final Steps: Receive feedback and, if successful, an offer!</li></ul> 
Additional Information<div></div> 
At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) &ndash; we believe skills evolve over time. If you&rsquo;re willing to learn and grow with us, we invite you to join our team!</div>

Sr Pricing Analyst

Elsevier

<div>Would you like to shape the future of end user technology services and drive enterprise-wide transformation through AI, automation, and innovation?
Are you passionate about building high-performing global teams, delivering operational excellence, and creating exceptional colleague experiences at scale?
About our Team
Technology Infrastructure &amp; Operations (TIO) provides the technology foundation that enables Elsevier's global business. With over 400 colleagues across 15 countries, TIO manages the infrastructure, operational services and enterprise platforms that support approximately 9,000 employees worldwide.
 
 
End User Services is a key function within TIO, delivering secure, reliable and modern workplace technology while driving engineering excellence, operational resilience, AI enablement and enterprise transformation. The resource model is a combination of FTEs and trusted partner organizations augmenting our bench.
About the Role
Reporting to the Senior Vice President, Technology Infrastructure &amp; Operations, you will lead globally distributed engineering and operational teams spanning Enterprise Engineering, Network Engineering, Service Assurance and Service Delivery. You will shape the future of Elsevier's digital workplace by balancing operational excellence with innovation, driving automation, AI-enabled services, technology modernization and continuous improvement. You will also shape how the function itself operates in an AI-enabled environment, embedding AI-driven ways of working across engineering, service delivery and support teams.
Responsibilities
<ul><li>Develop and deliver the End User Services strategy and multi-year roadmap aligned to Elsevier and Technology Infrastructure &amp; Operations priorities.
</li><li>Translate strategic objectives into measurable operational outcomes, balancing transformation with operational excellence.
</li><li>Drive adoption of emerging technologies, including AI and automation, to enhance colleague experience and business performance.
</li><li>Establish governance and operating models for responsible AI adoption, balancing innovation with security, compliance and risk management.
</li><li>Lead global Engineering, Enterprise Engineering, Network Engineering, Service Assurance, Service Delivery and 24/7 TechDesk teams.
</li><li>Drive service quality, resilience, security and operational performance through robust governance, metrics and continuous improvement.
</li><li>Lead strategic initiatives across digital workplace technologies, collaboration platforms, cloud services, device management and AI-enabled solutions.
</li><li>Manage budgets, resources, investment priorities and vendor relationships to deliver sustainable business outcomes.
</li></ul>Requirements
<ul><li>Significant experience leading large-scale technology operations within a complex global organisation.
</li><li>Proven ability to develop strategy while delivering operational excellence across multiple technology disciplines.
</li><li>Strong knowledge of digital workplace technologies, cloud services, IT service management, governance and information security.
</li><li>Experience leading technology and organisational transformation, including AI-enabled capabilities.
</li><li>Strong stakeholder management, communication and influencing skills.
</li><li>Commercial and financial acumen, including budget, resource and vendor management.
</li><li>Track record of building inclusive, high-performing teams.
</li><li>Sound judgement on the practical application of AI and experience developing AI capability within organisations.
</li></ul>Other
<ul><li>Certifications: ITIL preferred
</li><li>BS Engineering/Computer Science or equivalent experience required
</li><li>Language: English (fluent). Additional languages are a plus.
</li><li>Travel: Up to 20% (domestic and international).
</li></ul>Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals&rsquo; advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .</div>

Head of End User Services

Barclays

<div><div>Date live: 25/08/2026
 Business Area: Private Bank Processing
 Area of Expertise: Product Development &amp; Management
 Contract: Permanent
 Reference Code: JR-0000123512</div></div>
 <div><ul><li>Lead the development of next-generation marketing, personalisation and decisioning capabilities that deliver tailored, timely and relevant experiences across channels.</li>
<li>Shape the future of data-driven engagement by combining customer insights, AI, analytics and digital experiences to deepen client relationships and commercial outcomes.</li>
<li>Define and own the strategic vision, roadmap and outcomes for the tribe, ensuring investment is aligned to measurable business, colleague and client value.</li>
<li>Lead a multidisciplinary organisation spanning Product, Design, Engineering, Data and Delivery, creating an environment where empowered teams can deliver continuously and at pace.</li>
<li>Drive end-to-end transformation initiatives, translating complex business priorities into scalable products, journeys and capabilities that improve colleague and client experiences.</li>
<li>Build strong partnerships with senior business, technology and operations stakeholders to align priorities, manage dependencies and deliver sustainable outcomes across the wider PBWM ecosystem.</li>
<li>Champion modern product and agile ways of working, fostering a culture of experimentation, evidence-based decision making, continuous improvement and accountability for outcomes.</li>
</ul>Desired Skills/Experience
<ul><li>Proven experience leading large-scale digital, marketing, customer engagement or personalisation transformations, with accountability for defining strategy, securing investment and delivering measurable business outcomes.</li>
<li>Strong understanding of customer data, analytics, AI and personalisation capabilities, with a track record of translating insight into relevant, timely and impactful client engagement across multiple channels.</li>
<li>Experience operating within complex, regulated environments and partnering across Product, Technology, Data, Operations and Front Office teams to deliver end-to-end client and commercial outcomes.</li>
<li>Experience within wealth management, private banking, institutional, B2B or relationship-led businesses is highly desirable. Candidates should understand how engagement, decisioning and personalisation differ in high-value, adviser-supported environments compared to purely digital, high-volume retail B2C models.</li>
<li>Standout candidates will have successfully defined and executed multi-year digital transformation strategies, built and led high-performing product organisations, and demonstrated the ability to identify emerging industry, data and AI trends and convert them into scalable competitive advantage.</li>
</ul>Purpose of the role
To drive innovation, meet customer needs, and ensure the bank's long-term success and competitive edge.
Accountabilities
<ul><li>Execution of market research to understand customer needs, pain points, and emerging trends to support the analysis of profitability, market size and positioning for new products compared to existing offerings, and to identify opportunities for diversification to gain a competitive advantage.</li>
<li>Collaboration with stakeholders across departments and teams including marketing, sales, technology, engineers, designers etc to generate innovative and feasible product ideas and porotypes for testing aligned with customer needs and strategic goals.</li>
<li>Development of concepts and specifications which define features, functionalities, target market, user interface, technical specifications and potential revenue models of new products.</li>
<li>Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product.</li>
<li>Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product before launch.</li>
<li>Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively.</li>
<li>Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction, and revenue generation to assess the product's performance against set goals.</li>
</ul>Director Expectations
<ul><li>To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..</li>
<li>They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..</li>
<li>Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.</li>
<li>Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.</li>
<li>Escalates breaches of policies / procedure appropriately.</li>
<li>Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.</li>
<li>Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.</li>
<li>Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.</li>
<li>Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.</li>
<li>Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.</li>
<li>Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.</li>
<li>Negotiate with and influence stakeholders at a senior level both internally and externally.</li>
<li>Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.</li>
<li>Mandated as a spokesperson for the function and business division.</li>
</ul>All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Martech/Hyperpersonalisation Tribe Lead

Cisco

Meet the Team
 Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery, and next-generation Artificial Intelligence (AI) to unlock substantial business value. In this high-visibility, executive leadership role, you will lead a world-class, multidisciplinary matrix organisation, steering a flagship multi-year engagement and setting the benchmark for enterprise services delivery.
 
Your Impact
 As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a $100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic accounts. You will act as the principal customer contact and definitive single point of executive escalation across diverse, critical programme streams—commanding the room with C-suite and C-1 stakeholders to translate high-level business vision into flawless technical execution.
 This role demands an innovative, forward-looking executive who actively integrates Artificial Intelligence (AI) and intelligent automation into modern delivery operating models. You will spearhead the adoption of AI-augmented programme intelligence to forecast risk, optimise multi-million-pound commercial performance, accelerate delivery velocity, and orchestrate complex multi-vendor ecosystems.
 
<ul>
<li>Executive Advisory& Strategic Alignment: Serve as the primary, trusted executive advisor to customer C-suite and senior leadership; steer joint steering committees, shape multi-year technology roadmaps, and act as the definitive single point of escalation for complex delivery challenges.</li>
<li>Portfolio& Delivery Governance: Exercise end-to-end executive governance over a $100M+ multi-year services portfolio, directing large-scale, matrixed delivery teams across diverse technical streams to ensure unmatched delivery velocity, quality, and contractual compliance.</li>
<li>AI-Driven Programme Leadership: Champion and embed cutting-edge Artificial Intelligence (AI), predictive analytics, and intelligent automation across the delivery organisation to model risk, automate executive insight synthesis, optimise resource capacity, and drive continuous operational resilience.</li>
<li>Complex Transformation Oversight: Direct strategic technology initiatives across Data Centre and Campus architectures—including regulatory-driven Last Date of Support (LDOS) remediations, Cisco Nexus/ACI environments, Software-Defined Access (SDA), and Catalyst Center rollouts.</li>
<li>Commercial Strategy& P Accountability: Maintain full commercial oversight of multi-year Statements of Work (SOWs), margin realisation, third-party vendor performance, risk provisions, and revenue expansion across Professional and Support Services.</li>
<li>Organisational Leadership& Talent Cultivation: Lead, mentor, and inspire a large, multi-geography team of programme managers, architects, and engineers, instilling a culture of accountability, empathetic leadership, and AI-enabled innovation.</li>
<li>Ecosystem& Vendor Orchestration: Establish robust governance frameworks across multi-vendor consortia and strategic partners, ensuring seamless integration, accountability, and alignment with customer objectives.</li>
</ul>
Minimum Qualifications
 
<ul>
<li>Bachelor’s degree in Computer Science, Engineering, Business Leadership, or a related discipline with 15+ years of experience leading large-scale IT and network transformation programmes; OR 18+ years of equivalent enterprise delivery leadership experience.</li>
<li>Minimum of 10 years of demonstrable experience operating as the primary engagement leader and trusted advisor to C-suite and C-1 executives in multi-million-pound/dollar enterprise environments.</li>
<li>Demonstrated hands-on track record of implementing and utilising Artificial Intelligence (AI) platforms, machine learning models, or intelligent automation tools within programme governance to enhance predictive risk detection, financial reporting, or operational decision-making.</li>
<li>Proven experience exercising end-to-end governance and commercial accountability over large-scale services portfolios (£50M+ / $75M+) spanning complex multi-vendor contracts, statements of work (SOWs), and multi-geography delivery teams.</li>
<li>Demonstrated experience leading enterprise network and infrastructure transformation programmes across modern Campus and Data Centre architectures (e.g., Cisco Nexus, ACI, Catalyst, or Software-Defined Access).</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Formal programme leadership certifications such as Program Management Professional (PgMP), Project Management Professional (PMP), MSP (Managing Successful Programmes), or executive Agile leadership credentials.</li>
<li>Practical experience leading AI transformation initiatives within PMO operations, such as developing agentic workflows, prompt engineering frameworks, or predictive analytics dashboards for enterprise delivery.</li>
<li>Executive background directing regulatory-driven infrastructure migrations and complex hardware/software lifecycle remediation programmes (e.g., LDOS).</li>
<li>Working knowledge of modern network automation, software-defined architectures, and cloud integration concepts.</li>
<li>Exceptional executive presence, high-stakes negotiation skills, and a proven ability to lead large, multidisciplinary matrix teams through complex organisational change.</li>
</ul>
Why Cisco?
 
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 We are Cisco, and our power starts with you.

Customer Program Director

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