product manager

account coordinator

channel manager, wealth management Jobs in London

channel manager, wealth management

commercial coordinator

community manager

brand management coordinator

Netcompany

<div>Company Description 
Join Netcompany in leveraging technological innovations to foster societal transformation.
As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from product design and engineering, digital strategy, data services &amp; management (Machine Learning and AI), cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. 
Job Description 
We&rsquo;re looking for a proactive and enthusiastic Marketing Coordinator (Consultant) to join Netcompany UK&rsquo;s high-performing marketing team.
Based in London and reporting directly to the Head of Marketing UK, you&rsquo;ll coordinate marketing activities and logistics across Events, Content, Employer Branding, Employee Engagement and Internal Communications, with some exposure to PR and Government Relations.
This is a fast-paced, varied role for someone who enjoys being busy, is highly organised and wants broad exposure to marketing. You&rsquo;ll work closely with the Head of Marketing UK to keep projects moving, execute delivery plans and make sure the detail is taken care of.
Role Responsibilities<ul><li>
Coordinate the planning and delivery of B2B, internal, and external events, from logistics and suppliers through to attendees, materials and onsite execution.</li><li>
Project-manage marketing activities, maintaining timelines, actions, budgets and stakeholder coordination in our CRM.</li><li>
Support the creation and coordination of Go-to-Market (GTM) collateral for the UK GTM team.</li><li>
Ensure all UK marketing materials adhere to company branding guidelines, with a strong eye for design and brand consistency.</li><li>
Write, edit and proofread clear, engaging copy for internal and external purposes.</li><li>
Coordinate with internal teams, agencies, suppliers and external stakeholders to keep projects moving and deliver high-quality outcomes.</li><li>
Provide occasional coordination and logistical support for other Marcom-related activity.</li><li>
Support the delivery of internal employee engagement campaigns and initiatives, helping bring our culture and employee experience to life</li></ul> 

Qualifications 
We&rsquo;re looking for someone who combines organisation, energy, maturity and a genuine willingness to learn.<ul><li>
Experience working in a fast-paced marketing, events, agency or similar environment.</li><li>
Genuine interest in events and the energy to thrive in an events-led environment.</li><li>
Highly organised, with strong project-management skills and an ability to juggle multiple priorities without losing sight of the detail.</li><li>
Mature, dependable and resilient, with the ability to work effectively in high-pressure, deadline-driven environments.</li><li>
Proactive and hands-on: someone who sees what needs doing and gets on with it.</li><li>
Curious and willing to learn, with the flexibility to take on new areas of marketing and develop quickly.</li><li>
Strong eye for design and good copywriting and communication skills.</li><li>
Professional and polished, with the confidence to work with senior and C-level stakeholders across the public and private sectors.</li><li>
Comfortable with Microsoft 365, with proven working knowledge of Adobe Creative Suite and Notion (or similar project-management tools), and quick to pick up new systems and tools.</li></ul> 

Additional Information 
Benefits include<ul><li>
Hybrid working model with some flexible working</li><li>
25 days&rsquo; holiday</li><li>
Private Medical Health care via Vitality</li><li>
Pension contribution, Life Assurance</li><li>
Professional certifications supported as part of learning and development.</li><li>
A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.</li><li>
Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.</li></ul>
Company information
We pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance.
#LI-JD1</div>

Marketing Co-ordinator

Teads

<div><div>About Teads 
Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.

For more information, visit www.teads.com.</div>
Performance @Teads

Following the merger of Teads and Outbrain in 2025, a powerful and differentiated Performance portfolio has emerged, enabling brands to drive measurable outcomes across the open web and Connected TV. By combining exclusive premium supply (inRead, Feed, CTV) with cutting-edge AI optimization, Teads now empowers Enterprise advertisers to generate high-quality traffic, engagement, and conversions - while maintaining the highest standards of brand safety and quality.

As we continue to unify these capabilities into a single, actionable platform within Teads Ad Manager, Performance is becoming one of the company's most strategic and fastest-growing areas.

As Senior Product Manager, you will own the product lifecycle from strategy to execution. You will collaborate with stakeholders across the business to identify market opportunities, define clear objectives, and drive the development of solutions that excite our customers and improve the efficiency and scalability of our offerings.

Your missions will be to:

Shape the roadmap:
<ul>
<li>Collect and gather needs from internal and external stakeholders (e.g., sales teams, clients, etc.)</li>
<li>Explore business and market opportunities (competitive intelligence, market analysis)</li>
<li>Communicate priorities, share the vision, and align with the engineering teams and stakeholders 

</li>
</ul>Manage product development &amp; roll-out:
<ul>
<li>Define objectives and success metrics, and monitor them accordingly</li>
<li>Structure the go-to-market strategy (product marketing, internal training, etc.)</li>
<li>Maintain an up-to-date plan to communicate the effort and progress</li>
</ul>
What will you bring to the team?
<ul>
<li>A previous experience in the digital advertising sector is a must</li>
<li>Proven experience of 5+ years as a Product Manager in a tech/web company</li>
<li>Ability to efficiently communicate and collaborate with different departments (sales, business, engineering)</li>
<li>Understanding of the product from a technology perspective</li>
<li>Passionate, innovative, and fast learner</li>
<li>Bachelor or Master degree in marketing or engineering</li>
<li>Fluent in English and ability to work with cross-functional teams</li>
</ul>
Why be part of our Product &amp; Engineering team?
<div>
<ul><li>We value team spirit, pragmatism, listening and we encourage initiatives.</li>
<li>We promote end-to-end development: &quot;You build it, you run it, you monitor it&quot;.</li>
<li>We share knowledge and support with each other beyond any organizational boundary.</li>
<li>We fix issues during a blameless postmortem and learn from it so that it doesn't happen twice.</li>
<li>We are working together to create great engineering, but we are also supportive to promote a great work-life balance.</li>
</ul>
</div><div>Life at Teads

At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.

As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out:
<ul>
<li>We've merged two open internet category leaders&mdash;Outbrain and Teads&mdash;to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.</li>
<li>As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.</li>
<li>Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.</li>
</ul>
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.

Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.

Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups &ndash; employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.</div></div>

Senior Product Manager Performance team

American Express

<div>The Enterprise Technology Services organization partners with every part of the American Express business to power the company&rsquo;s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company&rsquo;s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.
Data privacy and adherence to regulations such as GDPR, which provide individuals with rights of access to their personal data, are becoming the global standard. The Product Associate &ndash; DSAR will support the delivery of critical capabilities that enable and evidence AXP&rsquo;s compliance with global privacy regulations and Data Subject Access Request (DSAR) obligations.
This role will focus on the execution and continuous enhancement of data discovery and automation within the Data Subject Request Processor (DSRP) platform. Working closely with Product Managers, Engineering, Privacy Risk Management, and business partners across the Enterprise, this role will help identify, map, onboard, and maintain data sources required to support automated, efficient, and accurate DSAR fulfillment processes. The ideal candidate is highly organized, detail-oriented, technically curious, and comfortable working across complex data environments in a regulated business. This role is well-suited for someone who enjoys problem-solving, technical execution, process improvement, and collaborating across teams to deliver scalable data solutions.</div>
 <div><ul><li>2+ years&rsquo; experience in product management, technology, or a related role, supporting product, data, technology, and/or operational initiatives in a cross-functional environment
</li><li>Understanding of data management concepts including data mapping, data lineage, system integrations, APIs, and Enterprise data flows
</li><li>Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
</li><li>Strong attention to detail and ability to document processes, requirements, and technical information clearly and accurately
</li><li>Ability to understand and communicate complex business requirements and translate them into technical requirements via feature and story writing.
</li><li>Knowledge of agile methodologies and tools like Confluence, JIRA, and Rally
</li><li>Ability to analyze problems, identify improvement opportunities, and support implementation of scalable solutions
</li><li>Comfortable working in complex and evolving environments with multiple stakeholders and competing priorities
</li><li>Strong communication and collaboration skills with the ability to work effectively across business and technical teams located in different time zones
</li><li>Demonstrated ability to learn quickly and navigate technical concepts and systems
</li><li>Interest in data privacy, compliance, data governance, or Enterprise data management preferred
</li><li>Self-motivated, detail-oriented, proactive, and able to work independently while contributing effectively within a team environment
</li></ul>Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.</div>
 <div>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you&rsquo;ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</div>
 <div>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
<ul><li>Competitive base salaries
</li><li>Bonus incentives
</li><li>Support for financial-well-being and retirement
</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
</li><li>Generous paid parental leave policies (depending on your location)
</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
</li><li>Free and confidential counseling support through our Healthy Minds program
</li><li>Career development and training opportunities
</li></ul><div>Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</div></div>

Senior Associate – Digital Product Solutions – DSAR

Canoe Intelligence

<div>COMPANY: Canoe Intelligence
WEBSITE: https://canoeintelligence.com/
TITLE: Channel Manager, Wealth Management
LOCATION: Hybrid in London, UK
SALARY: &pound;95,000 - &pound;110,000 base salary + commission
The Role:
Canoe's private markets data is used by clients through a wide ecosystem of downstream reporting, fund accounting, and portfolio monitoring platforms &mdash; many of which serve institutional investors Canoe doesn't yet have a direct relationship with. As Channel Manager, you will build and own these partnerships end to end: identifying the right downstream platforms across our core EMEA markets, establishing data integrations, structuring revenue-share agreements, and turning each partner's existing client base into a qualified pipeline source for Canoe.
We are looking for candidates with a proven track record of building deep relationships with financial services firms, fintech technology companies, and other commercial partners. You have an extensive knowledge of current market conditions, contending offerings and current penetration of services and solutions. 
What You&rsquo;ll Do:<ul><li>
Identify new downstream reporting, fund accounting, and portfolio monitoring platforms serving EMEA-based LPs, asset servicers, family offices and wealth managers whose end clients represent untapped access points for Canoe &mdash; including platforms where Canoe has no existing relationship today.</li><li>
Build relationships with multiple stakeholders at existing downstream partners, to ensure healthy partnership relationships and promote commercial success.</li><li>
Develop and implement strategies to cultivate new opportunities with current and potential channel partners.</li><li>
Design and negotiate commercial terms &mdash; referral fees, revenue share, or reseller/marketplace arrangements &mdash; that make Canoe an easy &quot;yes&quot; for a partner's leadership team.</li><li>
Approach, negotiate, and close technical integration agreements with target downstream platforms, working with product and engineering to scope what a joint data pipeline looks like.</li><li>
Achieve quarterly goal of generating qualified sales opportunities from channel partners.</li><li>
Conduct high-level discovery conversations and meetings with partners and prospective clients.</li><li>
Educate partners about Canoe&rsquo;s product and articulate both Canoe&rsquo;s value proposition with prospects as well as partners.</li><li>
Conduct client, prospect, industry, competitor, and market research/analysis to inform targeted business development efforts.</li><li>
Work cross-functionally across marketing, growth, direct sales, and relationship managers to drive new business opportunities and increase revenue generation.</li><li>
Attend conferences, networking events, and other partner meetings to meet with channel partners and build Canoe&rsquo;s brand in the market.</li><li>
Track and report partner-sourced pipeline, lead volume, and conversion against target &mdash; this is the core metric leadership will use to evaluate the role.</li></ul> 
What We&rsquo;re Looking For:<ul><li>
5+ years in fintech channel/partnerships, or strategic alliances, ideally with direct experience partnering with or selling into fund administration, fund accounting, or portfolio monitoring platforms.</li><li>
Strong discovery skills, with a knack for identifying pain points and consultative selling</li><li>
Working knowledge of the EMEA alternative investment landscape &mdash; key GP/LP servicing platforms, fund domicile jurisdictions (Luxembourg, Ireland, Channel Islands), and relevant regulatory frameworks (AIFMD, SFDR).</li><li>
Proven ability to originate and close partnership agreements from scratch &mdash; this is a hunting role, not a relationship-management one. Track record of building a channel program where none existed is a strong plus.</li><li>
Comfort negotiating commercial terms &mdash; referral models, revenue share, marketplace listings &mdash; with both business and legal stakeholders on the partner side.</li><li>
Strong executive presence, able to sell a technical integration vision to both a partner's commercial leadership and their product/engineering teams.</li><li>
Self-directed and comfortable with ambiguity &mdash; much of the target partner landscape and playbook will be built by you, not handed to you.</li><li>
Fluency in CRM and partnership tooling (Salesforce or similar).</li><li>
Additional European language fluency (German) is a plus given the target markets, though not required.</li><li>
Dedication to tracking and improving performance and efficiency daily</li><li>
Strong written and verbal communication skills, with excellent listening skills</li><li>
Bias for action and a strong desire to work in a fast-paced startup environment</li><li>
A strong cross-functional collaborator who can build relationships across the company</li></ul> 
What You&rsquo;ll Get:<ul><li>
A stipend for benefits, including medical, dental, &amp; vision benefits</li><li>
Flexible PTO
</li><li>Pension contribution</li><li>
Flexible work from home policy
</li><li>Home office stipend</li><li>
Employee Assistance Program</li><li>
Gym/wifi reimbursement</li><li>
Education assistance</li><li>
Parental Leave</li></ul>
Our Values:<ul><li>
Client First &mdash;&gt; Listen, and deliver client-centric solutions</li><li>
Be An Owner &mdash;&gt; Take initiative, improve situations, drive positive outcomes</li><li>
Excellence &mdash;&gt; Always set the highest standard for yourself and others</li><li>
Win Together &mdash;&gt; 1 + 1 = 3</li></ul>
Who We Are:
Canoe is reimagining alternative investment data processes for hundreds of leading institutional investors, capital allocators, asset servicing firms and wealth managers. By combining industry expertise with the most sophisticated data capture technologies, Canoe&rsquo;s technology automates the highly-frustrating, time-consuming, and costly manual workflows related to alternative investment document and data management, extraction and delivery. With Canoe, clients can refocus capital and human resources on business performance and growth, increase efficiency, and gain deeper access to their data. Canoe&rsquo;s AI-driven platform was developed in 2013 for Portage Partners LLC, a private investment firm.
Canoe is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</div>

Channel Manager, Wealth Management

Zoopla

<div>Who We Are
Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches.
Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla&rsquo;s customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers.
Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together.
About the role
This is a full-time, permanent position.
We&rsquo;re looking for a Senior Product Designer to own the experience of Zoopla&rsquo;s commercial marketplace: the platforms, tools and workflows that agents, developers and property professionals, plus the consumer-facing surfaces and advertising products tied to those businesses. This is a significant part of Zoopla&rsquo;s business, generating real revenue and shaping how professionals and their clients experience our brand.
This is a hands-on role with real scope to shape both what we build and how we build it. You&rsquo;ll work across the full product lifecycle, from defining problems through to delivery and optimisation, designing experiences that are intuitive, useful and deliver real business impact. You won&rsquo;t just respond to briefs; you&rsquo;ll help define opportunity areas, connect work to broader product and business goals, and ensure what we build delivers measurable results.
This role suits someone who moves comfortably between feature and product-level craft and the wider systems and workflows they sit within, is comfortable when the buyer isn&rsquo;t the user, and balances improving what exists today with shaping what comes next.
What you&rsquo;ll doOwnership and Impact<ul><li>
Own design within your team from problem framing through to delivery and optimisation, taking responsibility for outcomes not just outputs</li><li>
Translate customer behaviour and insight into clear opportunities, prioritising work based on impact, effort and business value</li><li>
Balance user needs, buyer needs, technical constraints and commercial priorities when shaping solutions</li></ul>
Designing across the commercial marketplace<ul><li>
Design across the marketplace, from the workflows professionals rely on to the consumer-facing and advertising experiences that support those businesses</li><li>
Design intuitive, high-quality tools and platform experiences for frequent, high-volume use by expert users, accounting for the roles, permissions and operational complexity</li><li>
Connect workflows across the full customer lifecycle, from trial and onboarding through to adoption, expansion and renewal</li></ul>
Data, Experimentation and Growth<ul><li>
Define clear success metrics for your work through measurable outcomes</li><li>
Use data, research and behavioural insight to identify opportunities and inform decisions</li><li>
Design and iterate through experimentation, working with Product, Engineering and Data to test, learn and optimise journeys over time</li><li>
Continuously refine experiences based on performance, contributing to a culture of learning and optimisation</li></ul>
Exploration and Craft<ul><li>
Look beyond the current roadmap to identify new opportunities that drive customer and business value</li><li>
Rapidly explore and validate ideas through prototyping and testing</li><li>
Use modern tools and approaches, including AI-assisted design, to improve speed and quality of output</li><li>
Contribute to design systems and ways of working that improve quality, consistency and speed across a complex product suite</li></ul>
Collaboration &amp; Influence<ul><li>
Collaborate closely with cross-functional partners to align on goals and shape problems, not just solutions</li><li>
Influence prioritisation and decision-making by clearly articulating customer value, business impact and trade-offs</li><li>
Facilitate workshops and communicate ideas, rationale and outcomes clearly to stakeholders at different levels</li><li>
Act as a strong design voice within your team, raising the quality of thinking and execution</li></ul>
What we&rsquo;re looking for
Please include a portfolio (with ease of access) showing end-to-end work on complex, workflow-heavy problems.<ul><li>
Proven experience designing B2B, SaaS, platform or marketplace products end-to-end.</li><li>
Experience designing complex, workflow-heavy interfaces, including multi-step processes, roles and permissions</li><li>
Strong product thinking, with the ability to connect design decisions to customer and business outcomes</li><li>
Fluent in qualitative and quantitative research methods, and comfortable working with experimentation and performance data</li><li>
Experience working directly with customers and with the internal teams who represent them</li><li>
Confident collaborating across disciplines, facilitating workshops and influencing decisions without authority</li><li>
Curious about emerging technologies (including AI) and how they can be applied to improve customer experience, decision-making and product capability</li><li>
Proficiency in design tools such as Figma or similar, and can adapt your approach to the needs of the project.</li></ul>
The kind of designer who thrives here<ul><li>
You think strategically and look beyond immediate tasks to identify opportunities and drive impact</li><li>
You take ownership from problem through to measurable outcome</li><li>
You&rsquo;re comfortable when the buyer isn&rsquo;t the user, and can design for both</li><li>
You understand how design contributes to business success, not just user experience</li><li>
You&rsquo;re pragmatic about legacy, improving products incrementally while holding a clear long-term view</li><li>
You&rsquo;re proactive, adaptable and comfortable working in a fast-moving environment</li></ul>
Where You&rsquo;ll Be
At Zoopla we embrace hybrid working but emphasise the importance of also spending time together. You&rsquo;ll have the opportunity to work remotely (at home) for two days per week with Mondays and Thursdays as all-Zoopla days in the office together plus a third in-office day of your choosing.
Our home in Tower Bridge is a wonderful hub for collaborative and individual working, with space to socialise and exercise. On our doorstep you&rsquo;ll find buzzing Borough, Bankside and Bermondsey, not to mention soaring river views. 
Benefits 
<ul><li>
Our hybrid setup means you&rsquo;ll join us in the Tower Bridge office 3 days each week</li><li>
25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks</li><li>
Cycle to work and electric car schemes</li><li>
Free Calm App membership</li><li>
Enhanced Parental leave</li><li>
Fertility Treatment Financial Support</li><li>
Group Income Protection and private medical insurance</li><li>
Gym on-site in London</li><li>
7.5% pension contribution by the company</li><li>
Discretionary annual bonus up to 10% of base salary</li></ul></div>

Senior Product Designer - Customer (B2B)

Expedia Group

<div>At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. 
 
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
As Senior Product Manager in Loyalty, you will own how loyalty value is communicated to members across the full journey, from pre-trip through shopping, booking, and post-trip engagement. You will define the messaging hierarchy, simplify a fragmented experience into one that is clear and personally relevant, and ensure that every member touchpoint reflects what loyalty is worth to them, not just how it works. Your focus will be on BEX while designing scalable solutions that can be applied in other brands. This role sits at the intersection of product, commercial strategy, and member experience. You will work closely with TEaL, XD, and Loyalty Tech teams and other product team to turn a complex programme into a simple, compelling story. 
 
In this role, you will:
<ul><li>Own the end-to-end loyalty messaging strategy across the member journey, defining a clear, value-led messaging hierarchy from pre-trip discovery through shopping, booking, and post-trip engagement.
</li><li>Lead pre-booking and shopping messaging strategy so members see the most relevant earn, discount, or benefit message at the moment it most influences their decision to book.
</li><li>Define and optimize post-booking and confirmation messaging to ensure members clearly understand what they earned, how loyalty benefits them, and why returning for their next trip is worth it.
</li><li>Align loyalty messaging with BEX&rsquo;s &ldquo;win the whole trip&rdquo; strategy by creating a coherent, multi-LOB story across hotels, flights, packages, cars, and activities, with consistent but context-aware rules for each line of business.
</li><li>Partner closely with TEaL, XD, Loyalty Tech, and other product teams to translate a complex loyalty program into simple, compelling member-facing narratives and scalable frameworks that can be applied across Expedia Group brands.
</li><li>Use research, analytics, and experimentation to measure messaging comprehension, member activation, and repeat booking impact, iterating on messaging strategies and safely integrating AI-driven systems, tools, or workflows that improve member and business outcomes. 
</li></ul> 
Minimum Qualifications:
<ul><li>8+ years of product management experience in consumer-facing products, including significant work on member, loyalty, or similar value-centric experiences.
</li><li>Proven track record owning end-to-end messaging or member communication strategy (not only feature delivery), including defining hierarchies, frameworks, and cross-journey narratives.
</li><li>Demonstrated experience collaborating across commercial, design, and engineering stakeholders to drive alignment on product narratives and implement messaging at scale across multiple touchpoints or lines of business.
</li><li>Familiarity with experimentation and iterative testing as core tools for measuring messaging effectiveness, using data to refine what is shown, where, and when across the funnel.
</li><li>Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, including safely integrating and operating AI/ML‑enabled solutions that enhance personalization, targeting, or testing of loyalty messaging. 
</li></ul> 
Preferred Qualifications:
<ul><li>Experience leading loyalty or membership value communication across complex, multi-product or multi-brand ecosystems, with accountability for measurable improvements in engagement, activation, or repeat booking behavior.
</li><li>Depth in designing and evolving cross-LOB messaging rules and frameworks that balance consistency with contextual accuracy for hotels, flights, packages, cars, and activities in a global, high-scale environment.
</li><li>Strong background partnering with research and analytics to design robust measurement frameworks for comprehension, behavior change, and long-term value, and using those insights to inform product and messaging roadmaps.
</li><li>Demonstrated experience taking products or member-facing communication strategies from concept through launch to scaled adoption, including structured A/B testing, iterative optimization, and ongoing lifecycle management.
</li><li>Hands-on experience leveraging AI/ML-enabled solutions to improve how, when, and where loyalty value is communicated (for example, personalization, dynamic message selection, or automated experimentation), with a focus on safety, transparency, and member trust.
</li></ul>The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in San Jose is $187,000.00 to $261,500.00. Employees in this role have the potential to increase their pay up to $299,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. 
 
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual&rsquo;s knowledge, skills, and experience. Pay ranges may be modified in the future. 
 
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life . 
 
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation . 
 
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease. 
 
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ . 
 
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.</div>

Senior Product Manager, Loyalty

Wunderman Thompson

<div>Aug 24, 2026
<div><div><h4 class="jobSectionHeader">Who We Are</h4>
MAP | WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients&rsquo; businesses.
About WPP
MAP is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
</div>WPP Enterprise Solutions MAP is looking for an Experience Strategy Director to lead where connected customer experience goes next &ndash; for our clients, and for the capability itself. You'll bring deep expertise in CRM, personalization, and loyalty to a portfolio of global clients, and help set the direction for how we build first-party-data-driven experiences at scale.
<h2 class="jobSectionHeader">What will your day look like?</h2>
As an Experience Strategy Director, you set the strategic direction for how we build cohesive, customer-first experiences across marketing automation, personalization, loyalty, and CRM for a portfolio of global clients. You will own the end-to-end customer experience, translating business opportunities into outcomes that are as engaging for consumers as they are commercially viable for our clients, staying close to the data, technology, and capabilities that turn that strategy into real, compelling interactions.
Your role is highly client-facing and you&rsquo;ll build and own relationships with client leadership and key stakeholders, both internally and externally, pushing innovative thinking and setting the bar for best-in-class solutions across everything your portfolio delivers. You'll work closely with the wider client team &ndash; strategists, technologists, data specialists, and creatives &ndash; steering their work toward a single, connected vision of the customer experience.
You'll lead complex client engagements across your accounts, bringing deep specialist expertise within a core proposition such as personalization or loyalty. You're also a driving force behind the experience strategy capability itself &ndash; evangelizing and refining our experience strategy service lines, educating strategists and clients alike, and leading major new business pursuits that grow our footprint.
Client Delivery
<ul><li>Set the strategic direction for your accounts, applying deep specialist expertise within a core proposition such as personalization or loyalty to every engagement.
</li></ul><ul><li>Own strategic impact, delivery quality, and client satisfaction across your accounts, while keeping utilization and billability healthy across your client teams.
</li></ul><ul><li>Act as a strategic partner and thought leader to client leadership, shaping their broader CX and marketing strategy, not just the immediate brief in front of you.
</li></ul><ul><li>Maximize the output of client and project teams to deliver high-quality work across several concurrent, often complex, workstreams.
</li></ul>Practice Development &amp; Innovation
<ul><li>Evangelize and evolve MAP's experience strategy service lines and methodologies, keeping the practice ahead of client needs, not just level with them.
</li></ul><ul><li>Educate clients, strategists at every level, and colleagues across capabilities on experience strategy propositions and ways of working.
</li></ul><ul><li>Evaluate and refine existing service lines and frameworks so they scale consistently across clients, industries, and portfolios.
</li></ul><ul><li>Develop the strategists working alongside you, sharing your expertise and helping shape the next generation of experience strategy talent.
</li></ul>Business Development
<ul><li>Lead or act as primary strategy advisor on major new business pursuits, converting opportunities into profitable, long-term engagements.
</li></ul><h2 class="jobSectionHeader">Who are you going to work with?</h2>
<ul><li>You'll report to the Global Head of Experience Strategy, based in Copenhagen.
</li></ul><ul><li>This is a highly client-facing role: you'll work closely with client teams across our global network of agencies and offices.
</li></ul><ul><li>You'll collaborate daily with the wider MAP capabilities, including technology, data, design, business consulting, and client services.
</li></ul><h2 class="jobSectionHeader">What do you bring to the table?</h2>
<ul><li>A proven track record leading complex CX, CRM, personalization, or loyalty engagements, in an agency, consultancy, or in-house.
</li></ul><ul><li>Deep fluency in the platforms and data models behind connected customer experience, such as Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, or similar, and the judgment to know where they add value and where they don't.
</li></ul><ul><li>Strong commercial acumen: comfortable owning the profitability, utilization, and health of a client portfolio.
</li></ul><ul><li>A natural teacher, able to bring strategists and clients along on complex thinking, not just present it to them.
</li></ul><ul><li>Excellent stakeholder management across global, matrixed environments.
</li></ul><ul><li>A global perspective and flair for cross-cultural collaboration, particularly between the US and Europe.
</li></ul><h2 class="jobSectionHeader">A leader in personalized customer experiences</h2>
WPP Enterprise Solutions MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1,000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
<div>WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
When you click &ldquo;Apply now&rdquo; below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.</div></div></div><div></div>

Experience Strategy Director

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