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brand management coordinator

Universal Music Group

<p></p><div><p>Music is Universal<br>
<br>
It&rsquo;s the passionate and dedicated team at Universal Music who help make us the world&rsquo;s leading music company. From A&amp;R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.</p><p></p><p>
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.</p><p></p><p>
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.</p><p></p><p><b>
The A Side: A Day in The Life</b><br>
<br>
In this role you will be a key support layer for Bravado UK&rsquo;s A&amp;R/Brand Management team and world class roster. We are looking for someone who is proactive, responsible and well organised who can support Brand Managers by juggling multiple high-profile and consumer facing projects. A keen interest in creative and design is essential, as part of the role involves working on and contributing to creative projects.</p><p></p><p><b>
The B Side: Skills &amp; Experience</b></p><ul><li><p>
Supporting the UK brand management team to deliver best-in-class merchandise programs</p></li><li><p>
Owning asset management process for UK repertoire</p></li><li><p>
Dealing with all internal and external asset enquiries</p></li><li><p>
Creating content for mailers, websites and social media
</p></li><li><p>Design tweaks and amends, colour changes and product mockups</p></li><li><p>
Creation of tech packs and product grabsheets</p></li><li><p>
Logging and tracking ongoing photo / asset licenses</p></li><li><p>
Assisting with retail submissions from our global sales teams</p></li><li><p>
Co-ordinating sample deliveries and &lsquo;comp&rsquo; request for clients</p></li><li><p>
Project reporting for key stakeholders</p></li><li><p>
Coordinating product photography with external suppliers
</p></li><li><p>Preparing presentation decks for pitch meetings and client updates</p></li><li><p>
Raising POs and issuing invoices
</p></li><li><p>Coordinating meetings and room bookings</p></li><li><p>
Supporting the Junior Brand Manager with general admin duties
</p></li></ul><p></p><p><b>Skills</b></p><ul><li><p>
Strong organisational and administrative skills</p></li><li><p>
Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
</p></li><li><p>Experience using and maintaining asset management systems</p></li><li><p>
Experience working on all types of digital image assets (website, emails, paid, display)</p></li></ul><p></p><p><b>
About UMG UK</b></p><p>
We are Universal Music Group UK &ndash; the UK&rsquo;s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.
</p><p></p><p><b>Bonus Tracks: Your Benefits</b></p><ul><li><p>
Group Personal Pension Scheme (between 3% and 9%)</p></li><li><p>
Private Medical Insurance</p></li><li><p>
25 paid days of annual leave</p></li><li><p>
Interest Free Season Ticket Loan</p></li><li><p>
Holiday Purchase scheme</p></li><li><p>
Dental and Travel Insurance options</p></li><li><p>
Cycle to Work Scheme</p></li><li><p>
Salary Sacrifice Cars</p></li><li><p>
Subsidised Gym Membership</p></li><li><p>
Employee Discounts (Reward Gateway)</p></li></ul><p></p><p>
Just So You Know&hellip;</p><p></p><p>
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.</p><h2 class="jobSectionHeader"><b><br>
Job Category:</b></h2>
Merchandising</div>

Brand Management Coordinator

Sculpt & Revive LTD

<p><b>We're Hiring: Clinic Manager / Clinic Coordinator</b></p><p><b>Sculpt &amp; Revive Aesthetic Clinic | South London</b></p><p>Sculpt &amp; Revive Aesthetic Clinic is a new and exciting aesthetics clinic preparing to open in London. We are seeking an experienced, professional, and highly organized Clinic Manager / Clinic Coordinator to play a key role in the successful launch and day-to-day operation of our clinic.</p><p>This is an excellent opportunity for someone who is passionate about aesthetics, patient care, and business operations, and who wants to be part of building a growing clinic from the ground up.</p><p><b>Key Responsibilities</b></p><p>* Oversee the daily operations of the clinic and ensure smooth workflow.</p><p>* Manage appointment scheduling, patient inquiries, and front-desk operations.</p><p>* Deliver exceptional customer service and maintain a high standard of patient experience.</p><p>* Coordinate with practitioners, therapists, and support staff.</p><p>* Assist with clinic opening preparations, operational procedures, and administrative systems.</p><p>* Manage patient records while ensuring compliance with GDPR and clinic policies.</p><p>* Support marketing initiatives, promotions, and patient retention programs.</p><p>* Ensure compliance with relevant healthcare, health &amp; safety, and aesthetic industry regulations.</p><p>* Assist with recruitment, onboarding, and staff coordination as the clinic grows.</p><p><b>Qualifications &amp; Experience</b></p><p>* Previous experience as a Clinic Manager, Clinic Coordinator, Practice Manager, Medical Reception Manager, or similar healthcare/aesthetics role.</p><p>* Experience in an aesthetics, cosmetic, beauty, wellness, dental, or private healthcare environment is highly preferred.</p><p>* Strong leadership, organizational, and problem-solving skills.</p><p>* Excellent communication and interpersonal abilities.</p><p>* Experience using clinic management or appointment booking systems.</p><p>* Knowledge of GDPR, patient confidentiality, and administrative compliance requirements.</p><p>* Ability to work independently and help establish efficient clinic processes.</p><p>* Strong sales awareness with the ability to support treatment consultations and patient retention initiatives.</p><p><b>What We Offer</b></p><p>* Opportunity to join and help shape a brand-new aesthetic clinic from its launch.</p><p>* Competitive salary based on experience.</p><p>* Professional development and career growth opportunities.</p><p>* Supportive and collaborative working environment.</p><p>* Employee discounts on treatments and services.</p><p>* Potential performance-based incentives.</p><p><b>Location</b></p><p>South London, United Kingdom **</p><p>Work Location: In person</p>

Clinic Coordinator

Baird

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Join Baird as a Talent Acquisition Coordinator &ndash; Deliver an Exceptional Candidate Experience
 <br/>
 <br/>
 The Talent Acquisition Coordinator plays a pivotal role in shaping a seamless and high-quality candidate journey across Baird&rsquo;s European hiring landscape. Based in our UK office, you will sit at the heart of our recruitment operations, ensuring every interaction reflects the professionalism and excellence of our brand.
 <br/>
 <br/>
 In this role, you will take ownership of end-to-end coordination across multiple hiring processes&mdash;managing complex interview scheduling, event coordination, preparing compliant offer packs for both London and Frankfurt, and overseeing rigorous European background screening processes. Your ability to balance precision with pace will be key in ensuring each stage of the process runs smoothly and efficiently.
 <br/>
 <br/>
 Working closely with recruiters, hiring managers, and HR partners across regions, you will act as a trusted partner&mdash;bringing organisation, attention to detail, and a proactive mindset to everything you do. If you take pride in delivering a consistently polished experience and thrive in a fast-paced, collaborative environment, this is an opportunity to make a meaningful impact.
 <br/>
 <br/>
 <strong>
  The Impact You&rsquo;ll Make
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and manage complex interview scheduling across multiple time zones, including virtual and in‑person interviews, ensuring a positive and professional candidate experience
  </li>
  <li>
   Prepare and assemble offer packs for London and Frankfurt hires, ensuring accuracy, consistency, and alignment with local requirements
  </li>
  <li>
   Coordinate end‑to‑end background screening processes across Europe, partnering with vendors and internal stakeholders to ensure compliance and completion
  </li>
  <li>
   Maintain accurate candidate and requisition data in recruiting and HR systems, with strong attention to detail and data integrity
  </li>
  <li>
   Serve as a key point of contact for candidates and internal partners, responding to inquiries and providing clear communication throughout the hiring process
  </li>
  <li>
   Partner closely with recruiters and HR colleagues to support efficient, compliant hiring workflows
  </li>
  <li>
   Identify issues or discrepancies in offers, background checks, or scheduling and proactively escalate or resolve them
  </li>
  <li>
   Support process improvements and documentation to enhance consistency and scalability across European recruiting operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring To Baird
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 2&ndash;3 years of experience in recruiting coordination, HR operations, or a related administrative support role
  </li>
  <li>
   Bachelor&rsquo;s degree preferred, or equivalent combination of education and experience
  </li>
  <li>
   Demonstrated experience coordinating interviews and managing calendars in a fast‑paced environment
  </li>
  <li>
   Exceptional attention to detail, particularly when working with offer documentation and background screening requirements
  </li>
  <li>
   Familiarity with recruiting or HR systems (e.g., applicant tracking systems, HRIS); Workday experience a plus
  </li>
  <li>
   Strong organizational and time‑management skills, with the ability to manage multiple priorities and deadlines
  </li>
  <li>
   Clear, professional written and verbal communication skills
  </li>
  <li>
   Comfort working across geographies and time zones, with an understanding of regional nuances
  </li>
  <li>
   Proactive mindset with the ability to anticipate needs and follow through with minimal supervision
  </li>
 </ul>
</div>


Talent Acquisition Coordinator

LCK Academy

<div><div><p>A proactive and creative Digital Marketing and Communications Coordinator to support LCKA&rsquo;s digital marketing, communications, campaign, and website activity.</p>
<div><div><div>Department</div>
<div>Student Services</div>
</div><div><div>Hours</div>
<div>Part-time (0.6 FTE)</div>
</div><div><div>Location</div>
<div>Harrow, London</div>
</div><div><div>Salary</div>
<div>&pound;30,000 FTE pro-rata (Depending on experience)</div>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
</div><div><p>Flexible scheduling; inclusive, mission-driven culture; CPD and development opportunities; a varied role with visibility across the Academy; opportunity to shape LCKA&rsquo;s digital presence and communications activity.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Equality, Diversity And Inclusion &amp; Ethos</b></h2>
</div><div><p>We welcome applicants from all backgrounds, especially those underrepresented in higher education. We uphold academic freedom and freedom of speech within the law and are committed to creating an inclusive, respectful, and accessible environment for all</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
</div><div><div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<p>Digital Marketing and Communications Coordinator</p>
</div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<p>Student Services</p>
</div><div><h3 class="jobSectionHeader"><b>Reporting to</b></h3>
<p>Head of Student Services</p>
</div><div><h3 class="jobSectionHeader"><b>Hours</b></h3>
<p>Part-time (0.6 FTE)</p>
</div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p>Harrow, London</p>
</div></div></div><div><h3 class="jobSectionHeader"><b>LCK Academy</b></h3>
<p>LCK Academy (LCKA) was founded to make high-quality, career-focused higher education accessible to all. Our mission is to break cycles of hardship, build confidence, and support people through inclusive, community-rooted education. Clear, engaging, and effective communication is central to how we connect with our students, staff, partners, and wider community.</p>
<h4 class="jobSectionHeader"><b>The Role</b></h4>
<p>We are seeking a proactive and creative Digital Marketing and Communications Coordinator to support LCKA&rsquo;s digital marketing, communications, campaign, and website activity. This is a varied, hands-on role suited to someone who enjoys combining content creation, digital coordination, stakeholder communication, and campaign delivery.</p>
</div><div><h3 class="jobSectionHeader"><b>Main Duties</b></h3>
<div><h4 class="jobSectionHeader"><b>Other Duties:</b></h4>
<ul><li>Support the planning and delivery of digital marketing campaigns</li>
<li>Create and coordinate content for website, social media, email, and other communication channels</li>
<li>Maintain oversight of website content, ensuring it is accurate, current, accessible, and aligned with LCKA messaging</li>
<li>Work closely with IT and relevant departments to support website updates and digital improvements</li>
<li>Support internal and external communications across the Academy</li>
<li>Ensure marketing and communications content is clear, appropriate, accurate, and consistent with brand standards</li>
<li>Support campaign reporting, content scheduling, and engagement tracking</li>
<li>Advise on copyright considerations and ensure content is used appropriately across digital and printed materials</li>
<li>Support events, student engagement activity, and promotional campaigns where required</li>
<li>Build positive working relationships with internal stakeholders to ensure timely and effective communication delivery</li>
</ul></div></div><div><h3 class="jobSectionHeader"><b>Essential Criteria</b></h3>
<ul><li>Experience in digital marketing, communications, campaigns, content coordination, or a related role</li>
<li>Strong written communication skills and excellent attention to detail</li>
<li>Experience updating website content or working with website/CMS platforms</li>
<li>Good understanding of social media and digital communication channels</li>
<li>Awareness of copyright, image use, permissions, and content compliance</li>
<li>Ability to work with IT and internal stakeholders to deliver practical digital solutions</li>
<li>Strong organisational skills with the ability to manage multiple priorities</li>
<li>A flexible and proactive approach, including willingness to support occasional evening activity and travel where required</li>
</ul></div><div><h3 class="jobSectionHeader"><b>Preferable Criteria</b></h3>
<ul><li>Experience in higher education, further education, training, charity, or community-focused organisations</li>
<li>Experience supporting student recruitment, admissions, outreach, or engagement campaigns</li>
<li>Basic design or content creation skills using tools such as Canva, Adobe Express, or similar</li>
<li>Experience using email marketing platforms, analytics, or campaign reporting tools</li>
<li>Understanding of accessibility and inclusive communication principles</li>
</ul></div><div><p>Accessibility If you require adjustments during the application or interview process, please let us know.</p>
</div></div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
</div>
<p>Please email your CV to marriam.mughees@lckacademy.org.uk. Include the job title &quot;Digital Marketing and Communications Coordinator&quot; in the subject line.</p></div>

Digital Marketing and Communications Coordinator

Southbank Club

<p><b>The Role</b></p><p>Reception is the heart of Southbank Club.</p><p>As our Front of House &amp; Membership Coordinator, you'll be the first person members and visitors see when they arrive and often the last person they speak to before they leave.</p><p>Alongside delivering an exceptional member experience, you'll play a key role in helping grow the club through lead management and membership sales.</p><p>You'll gain hands-on experience managing enquiries, following up leads, booking tours, using CRM systems and developing the communication skills needed to convert prospects into members.</p><p>This is an ideal role for someone looking to gain real-world experience in customer service, sales and business development within a growing independent business.</p><p><b>Membership Sales &amp; Lead Management</b></p><ul><li>Manage and respond to new membership enquiries.</li><li>Follow up prospective members via phone, email and CRM.</li><li>Contact previous enquiries and inactive leads.</li><li>Book and coordinate club tours.</li><li>Build rapport with prospective members and understand their goals.</li><li>Help prospective members understand the benefits of joining Southbank Club.</li><li>Support membership growth through consistent lead follow-up.</li><li>Maintain accurate records within our CRM system.</li><li>Track enquiries, tours and conversion rates.</li><li>Gain hands-on experience in sales, lead generation and customer relationship management.</li></ul><p><b>Front of House Responsibilities</b></p><ul><li>Welcome members, guests and prospective members to the club.</li><li>Deliver exceptional customer service.</li><li>Answer phone calls, emails and day-to-day enquiries.</li><li>Build positive relationships with members.</li><li>Maintain a professional and welcoming reception environment.</li><li>Support the smooth day-to-day operation of the club.</li></ul><p><b>Why Join Southbank Club?</b></p><p>This role offers far more than a traditional reception position.</p><p>You'll gain practical experience in:</p><ul><li>Customer service and relationship building.</li><li>Sales and lead conversion.</li><li>Cold calling and lead follow-up.</li><li>CRM and sales pipeline management.</li><li>Business development.</li><li>Community building and member engagement.</li></ul><p><b>Growth Opportunities</b></p><p>This isn't simply a stop-gap reception role.</p><p>Southbank Club is currently undergoing significant investment across its facilities, systems, brand and member experience as we continue to grow the business.</p><p>We're looking for someone who wants to be part of that journey.</p><p>In addition to gaining valuable experience in customer service, sales, lead management, CRM systems and business operations, there will be opportunities for the right person to take on additional responsibility and progress within the business as the club continues to grow.</p><p>Whether your future career is in sales, marketing, recruitment, business or management, you'll develop valuable skills that will stay with you throughout your career.</p><p>We're not looking for someone to simply sit behind a reception desk. We're looking for someone who wants to be part of building something special.</p><p>Pay: &pound;13.50 per hour</p><p>Benefits:</p><ul><li>Gym membership</li></ul><p>Work Location: In person</p>

Front of House & Membership Sales Coordinator

Inspired Schools

<div></div><div><div><div><div><div>Location:
<p>London, GB
</p></div></div></div></div><div><div><div><div>Date: 25 Jun 2026
</div></div></div></div><div><div><div><div>Application closing date: 17 July 2026
</div></div></div></div><div></div><div><div><div><div><p>Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.</p><br>
<p></p><p>Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.</p>
<div><div><div><h2 class="jobSectionHeader"><b>ROLE SUMMARY:</b></h2>
</div><div><p>Location: Remote, UK (please note, the successful candidate must have full authorisation to work in the UK and be willing to do so in order to be considered)</p>
<p>Contract: Permanent</p>
<p>Working hours: Full-time (Mon-Fri)</p>
<p>Salary: &pound;30,000-35,000 dependent on experience</p><br>
<p></p><p>Academy21 is the UK&rsquo;s leading provider of live, online alternative provision, supporting thousands of vulnerable learners across more than 130 local authority areas. Since 2012, we have partnered with schools nationwide to deliver high-quality, flexible education for students with behavioural, medical, and mental health needs. Through small virtual classes, personalised learning pathways, and specialist teachers, we help young people from Years 5&ndash;11 achieve recognised qualifications while building confidence, engagement, and wellbeing. Our innovative online environment combines live teaching, one-to-one support, and interactive learning experiences to ensure every student has the opportunity to thrive. https://academy21.co.uk/</p><br>
<p></p><p>We are seeking a Bid and Contract Coordinator to provide comprehensive operational support across the bid lifecycle and quality assurance frameworks, support the Partnership Managers directly, especially with those managing Local Authorities (LA). The role holder will have the scope to develop further by developing skills in bid management, content creation and leading QAs.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>KEY RESPONSIBILITIES:</b></h2>
</div><div><p>Ongoing Contract Coordination &amp; other responsibilities:</p>
<ul><li>Non-BAU reporting: including periodic attendance, education performance and other KPIs required by LA, school, or MAT.
</li></ul>&bull; Completion of new supplier form submissions.
<br>
&bull; Acting as conduit between B2B team and King&rsquo;s InterHigh: to secure input from KIH team for reporting and QA processes, for BAU &amp; non-BAU reporting needs, acting as the &lsquo;point&rsquo; person with KIH, increasing efficiency of query resolution, and reducing non-commercial activity for BD team.
<br>
&bull; Maintaining data to support BD team, for example: region penetration data and regional heatmaps.
<br>
&bull; Working with Marketing and BD team to identify case study / reference sites, to support future tender submissions and general marketing activity.<br>
<p></p><p>Bid Coordination &amp; Administration:</p>
<ul><li>Portal Management: Daily monitoring of procurement portals for new opportunities and clarification updates.
</li></ul>&bull; Information Gathering: Coordinating with Subject Matter Experts (SMEs) to gather technical data, CVs, and case studies required for bid responses.
<br>
&bull; Bid Library Maintenance: Maintaining an up-to-date repository of standard &quot;boilerplate&quot; content, policies, and accreditation evidence.
<br>
&bull; Post-Bid Support: Assisting with post-bid clarifications and archiving successful bid materials for future use. Acting as point of contact for post-award communication with awarding bodies.
<br>
&bull; Gather and relay feedback from LAs/MATs to improve future bids and service delivery.
<br>
&bull; Training &amp; Onboarding: Support onboarding and training of new team members or stakeholders in bid/QA processes.<br>
<p></p><p>Quality Assurance &amp; Compliance Support:</p>
<ul><li>Evidence Collection: Proactively gathering evidence for regulatory bodies (e.g., Ofsted, ISI) such as safeguarding logs, staff training records, and policy reviews.
</li></ul>&bull; Stakeholder Liaison: Serving as a point of contact for routine queries from school staff or partner agencies regarding compliance procedures.
<br>
&bull; Management of MAT QA process in conjunction with Partnership Managers.
<br>
&bull; Process Improvement: Identify and implement improvements to bid and QA processes and non-BAU reporting.
</div></div><div><div><h2 class="jobSectionHeader"><b>THE IDEAL CANDIDATE WILL HAVE:</b></h2>
</div><div><p>The ideal candidate will have a proven track record of developing and executing successful marketing strategies that drive brand growth, engagement, and customer acquisition. They will possess broad expertise across all key areas of marketing, including brand, digital, performance marketing, content, CRM, partnerships, events, and analytics.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>SAFEGUARDING STATEMENT:</b></h2>
</div><div><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>SCHOOL APPLICATION FORM:</b></h2>
</div><div><p>Please download and complete our Inspired Application Form and submit alongside your CV.</p><br>
<p><br>
Inspired Non-Teaching Application Form<br>
</p></div></div></div><p></p><p>Visit our careers site for more information; https://jobs.inspirededu.com</p></div></div></div></div></div><p></p>

Bid and Contract Coordinator

Knight Frank

<p></p><div><p><b>Who are we
</b></p><p></p><p>Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England &amp; Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments <b><i>in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
</i></b></p><p></p><p>At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients&rsquo; unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors &ndash; both emerging and established &ndash; we are dedicated to meeting and exceeding their property goals.
</p><p></p><p>A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
</p><p></p><p>In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
</p><p></p><p><b>About The Role
</b></p><p></p><p>Knight Frank are looking to hire a Business Support Coordinator to join our Healthcare department within the Valuation and Advisory team.
</p><p></p><p>This position is ideal for a highly motivated and results-driven individual who thrives in a fast-paced environment. This role needs someone who can take pride in staying organised, focused, and on top of the detail. You&rsquo;ll be proactive in your approach, confident managing multiple priorities, and comfortable working at pace without compromising quality.
</p><p></p><p>You&rsquo;ll play a key role in providing an efficient and reliable support service, working closely with the wider business support team to help keep a busy department running smoothly.
</p><p></p><p><b>What you will be responsible for:
</b></p><p></p><p><b>Stakeholder Support
</b></p><ul><li>Administration support to the Commercial Valuation &amp; Advisory team of five, maintaining their schedule through extensive and proactive diary and email management; organisation of internal / external meetings and viewings and conference calls, including preparing any required papers beforehand.
</li><li>Board Meetings and team Strategy Away Days; coordination of all relevant meetings including preparation of Board packs.
</li><li>Presentations; coordinate and manage internal and external (client) presentations with our in-house creative and business development teams (where possible draft in the first instance), external printers, plus the post room to ensure a smooth process.
</li><li>Document preparation; audio/copy typing letters, memos, minutes, schedules, mailshots and extensive reports. Accurate formatting, printing and binding of client reports.
</li><li>Corporate travel arrangements; UK and overseas, plus preparing detailed itineraries and travel packs where necessary
</li></ul><p></p><p><b>Business Support
</b></p><ul><li>Maintain collaborative relationships with clients, managers and employees.
</li><li>Team Financial coordination; where appropriate;
</li><li>billed and unbilled debtor coordination
</li><li>Concise and regular coordination of client invoices, ensuring quarterly deadlines are met.
</li><li>Referral coordination
</li></ul><p></p><p><b>Team Support
</b></p><ul><li>Team meetings; attend team WIP meetings, minute taking and ensuring actions are followed up
</li><li>Coordinating the creation of extensive valuation reports via HotDocs/FMS/VMS
</li><li>Training; helping to ensure all their team(s) mandatory training is up to date and helping to proactively promote training opportunities to support personal development.
</li><li>Compose and/or prepare correspondence; audio/copy typing, letters, memos, design documents, newsletters Answer organisational mail, email, correspondence and requests for information
</li><li>Maintain teams schedule through extensive and proactive diary coordination, organisation of internal / external meetings booking meeting rooms and conference calls, including preparing any required papers beforehand Where applicable, screen and prioritise or respond to team&rsquo;s Out of Office emails
</li><li>Corporate travel arrangements; booking travel and accommodation, creating itineraries and inspection schedules when required
</li><li>IT liaison to help troubleshoot system errors for team
</li><li>Work collaboratively, providing assistance to other business support members, as and when required, adding value to the overall efficiency of the Healthcare department.
</li><li>Working with the Capital Markets business support network to ensure best practices are shared, communication is continued and helping other teams when there are pressure points
</li><li>New Starter Induction; working with the Ops Coordinator and Operations Executive to coordinate the process of new starters (induction) / leavers for your team
</li><li>Onboarding; working with the Ops Coordinator and Operations Executive to help coordinate onboarding of all new starters in your team
</li><li>Appraisal co-ordination for their team and six monthly 1:1&rsquo;s.
</li></ul><p></p><p><b>Processes &amp; Efficiency Support
</b></p><ul><li>Coordinating the healthcarefeequotes inbox and ensuring all fee quotes are responded to in a timely manner.
</li><li>Hub Coordination; working with the Healthcare Ops team to ensure client records for all teams are maintained and &lsquo;cleaned&rsquo; regularly and creating mailshot and marketing lists.
</li><li>Best Practice expert; in / RISK / Audit and Compliance management, to be the font of all knowledge, and working with the Operations Executive, ensuring the team(s) are adhering to the guidelines and all property files are correctly registered and are complete for audit purposes.
</li><li>Information Security Champion; to be an expert on the information security policy and procedures and a main point of contact for your team in terms of reporting and escalating issues and/or incidents therefore monitoring best practice.
</li><li>Update and maintain correct contact information on KF platforms for the team.
</li><li>Maintain team&rsquo;s storage/retrieval systems (Archiving).
</li></ul><p></p><p><b>Programme &amp; Project Support
</b></p><ul><li>Marketing Coordinator for team. Ensuring you are up to date on all tools / brand guidelines / and liaising with marketing regarding all collateral needs for the team, i.e. producing event invites, capability statements, track records, research documents and all other relevant marketing materials. Social Media management i.e. LinkedIn, Yammer etc.
</li><li>Corporate CRM Programme / Business Development coordination; for the team. Creation of pitches with in- house creative and business development teams, liaison with internal or external printers to ensure a smooth process.
 </li><li>Event Coordination; event organisation, coordination and attendance for specific team / department / firm wide events; Including project managing some of the events from the initial brainstorm to briefing marketing, researching venues, creating invites, helping create supporting collateral, managing the RSVP lists, welcoming the clients at the event, etc.
</li></ul><p></p><p><b>Key Experience Required:
</b></p><ul><li>3 + years experience in a similar operations or administrative role
</li><li>Systems Proficient (Microsoft Office, Excel etc.)
</li></ul><p></p><p><b>Key Skills Required:
</b></p><ul><li>Strong organisation skills and ability to juggle multiple priorities
</li><li>High attention to detail and accuracy
</li><li>Team Player
</li><li>Proactive Mindset
</li><li>Comfortable working in a fast-paced, high volume environment
</li></ul><p></p><p>Competitive salary
</p><p></p><p>Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.</p></div>

Business Support Coordinator - Healthcare Valuation & Advisory

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