senior product manager

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enterprise account executive

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product manager

ai product manager business line execution senior vice president

Citi

<div><h2 class="jobSectionHeader">Discover your future at Citi</h2>
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
<h2 class="jobSectionHeader">Job Overview</h2>
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Citi is building the next generation of AI-powered financial products across its global Services business. We are seeking experienced SVP-level AI Product Managers to drive the execution of the AI product agenda within a specific business line &mdash; Payments, Investor Services, Issuer Services, or Trade.
This role operates at the heart of the business, working at the intersection of commercial product management, client engagement, and AI delivery. You will manage significant components of the Global AI Product roadmap for your business line &mdash; contributing to strategic direction, prioritising use cases, and driving disciplined execution from concept through to commercialisation. You will be expected to work with significant autonomy while maintaining close alignment with the Director-level AI leadership above you.
What Makes This Role Distinct
This is a delivery-focused, commercially-accountable, client-engaged role. Unlike the Director-level position which is primarily strategy-setting, this role is defined by:
<ul><li>Hands-on execution ownership &mdash; you are accountable for delivery plans, milestones, and outcomes, not just strategy</li>
<li>Direct, day-to-day client engagement &mdash; you are regularly in the room with enterprise clients validating solutions and co-creating products</li>
<li>Use case ownership &mdash; you manage specific AI use cases end-to-end, from business case through to production and commercial launch</li>
<li>Commercial discipline &mdash; you apply rigorous ROI-thinking to every investment decision and track actuals against projections</li>
<li>AI Risk Co-ordination Establish and manage a consolidated AI risk framework for TWCS &mdash; coordinating across Model Risk Management, Operational Risk, Technology, and the Line of Business to maintain a live, actionable AI risk register.</li>
<li>AI Testing &amp; Performance Define and own the AI testing strategy across the full model lifecycle &mdash; setting performance benchmarks, robustness protocols, and continuous improvement feedback loops tailored to trade finance use cases.</li>
<li>AI Governance &amp; Implementation Design and implement a fit-for-purpose AI Governance framework &mdash; embedding model lifecycle policies, committee structures, and governance controls into Agile delivery workflows, aligned to Citi enterprise standards and emerging regulatory mandates.</li>
<li>Explainability &amp; Audit Readiness Embed Explainable AI (XAI) solutions across TWCS AI use cases and ensure all models are perpetually audit-ready &mdash; maintaining comprehensive model documentation, data lineage artefacts, and regulatory compliance controls.</li>
<li>Market Intelligence &amp; Programme Management conduct structured market research to identify AI-driven opportunities &mdash; translating external signals, client needs, and competitive dynamics into actionable product AI programmes.</li>
<li>AI Use Case Development Define, structure, and prioritise AI use cases across the product and sub product portfolio &mdash; ensuring each use case is grounded in client value, commercial viability, technical feasibility, and risk acceptability.</li>
<li>Post Ops process design and drive how operation process changes after AI is deployed.</li>
<li>AI Product Ecosystem Build and manage the AI product ecosystem &mdash; cultivating partnerships with technology providers, internal platforms, and external innovators to create a coherent, interoperable foundation for AI-powered trade finance products</li>
</ul>What you&rsquo;ll do
AI Product Roadmap &amp; Execution
<ul><li>Own and drive significant workstreams within the Global AI Product roadmap for your business line &mdash; translating strategic priorities into detailed delivery plans, managing milestones, and driving cross-functional execution from concept through commercialisation</li>
<li>Prioritise the AI use case backlog based on ROI, strategic fit, and client demand &mdash; maintaining a clear, well-groomed product backlog that aligns business objectives with engineering execution</li>
<li>Balance innovation ambition with business pragmatism and P&amp;L accountability</li>
</ul>Client-Facing AI Products
<ul><li>Identify, scope, and drive the delivery of AI-powered capabilities that create differentiated value for clients &mdash; such as intelligent payment orchestration, predictive receivables management, anomaly detection, and personalised client insights</li>
<li>Engage directly and regularly with enterprise clients to validate solutions, gather requirements, manage expectations, and co-create products</li>
<li>Define clear go-to-market plans for AI products, managing the full lifecycle from initial prototype to commercial launch</li>
</ul>Commercial Discipline &amp; Business Case Management
<ul><li>Develop business cases and ROI analyses for AI initiatives &mdash; modelling cost and revenue scenarios, tracking actuals against projections, and presenting investment recommendations to senior stakeholders</li>
<li>Evaluate all AI opportunities through a rigorous commercial lens, ensuring every initiative drives measurable financial outcomes</li>
<li>Contribute to P&amp;L reporting and commercial performance tracking for your AI product portfolio</li>
</ul>Internal AI Adoption
<ul><li>Drive the structured identification and deployment of AI tools that enhance internal operations and team productivity across your business line</li>
<li>Champion responsible AI adoption &mdash; acting as the primary internal advocate for AI literacy and culture change</li>
</ul>Responsible AI &amp; Enterprise Controls
<ul><li>Ensure all AI capabilities are built in line with Citi's enterprise risk standards &mdash; coordinating model risk governance, data lineage documentation, explainability requirements, and regulatory compliance controls</li>
<li>Proactively identify and escalate ethical AI considerations to senior stakeholders</li>
</ul>Stakeholder Management &amp; Global Delivery
<ul><li>Cultivate effective working relationships across Sales, Technology, Operations, Finance, Compliance, Risk, and Legal &mdash; facilitating alignment across competing priorities</li>
<li>Manage the geographic rollout of AI capabilities across multiple markets, adapting solutions to local regulatory requirements while maintaining global design consistency</li>
</ul><div>What we&rsquo;ll need from you
</div><ul><li>Relevant product management experience, including demonstrated delivery of large-scale, technology-led products</li>
<li>Proven experience building, launching, or scaling AI/ML-powered products or digital platforms, ideally in financial services or FinTech</li>
<li>Strong commercial acumen &mdash; ability to build business cases, contribute to P&amp;L analysis, and drive ROI-driven product investment decisions</li>
<li>3+ years of direct or indirect external client-facing experience; comfortable co-creating and validating products with enterprise clients</li>
<li>Deep understanding of AI concepts, model risk management, responsible AI frameworks, and enterprise governance requirements</li>
<li>Exceptional stakeholder management skills and ability to influence without authority in a matrixed global organisation</li>
<li>Background in a relevant financial services domain (Payments, Transaction Banking, Investor Services, or Capital Markets)</li>
<li>Outstanding verbal and written communication skills across executive, technical, and client audiences</li>
</ul>Preferred
<ul><li>Experience working within or alongside compliance, legal, or risk functions on regulated AI deployments</li>
<li>Familiarity with Generative AI tools and their practical application to enterprise workflows</li>
<li>Experience with agile delivery methodologies and cross-functional product team leadership</li>
</ul>Success Measures
<ul><li>Use case delivery velocity &mdash; number of AI products moved from concept to commercialisation</li>
<li>Commercial outcomes &mdash; revenue generated and cost savings achieved through AI initiatives</li>
<li>Client satisfaction and adoption rates for AI-powered solutions</li>
<li>Quality and accuracy of business case modelling and ROI tracking</li>
<li>Strength of internal AI adoption and productivity improvements</li>
</ul>What we can offer you
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
<ul><li>Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure</li>
</ul><ul><li>A discretional annual performance related bonus</li>
<li>Private medical insurance packages to suit your personal circumstances</li>
<li>Employee Assistance Program
</li><li>Pension Plan</li>
<li>Paid Parental Leave</li>
<li>Special discounts for employees, family, and friends</li>
<li>Access to an array of learning and development resources</li>
</ul>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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<h2 class="jobSectionHeader">Job Family Group:
</h2>Product Management and Development
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<h2 class="jobSectionHeader">Job Family:</h2>
Product Management
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<h2 class="jobSectionHeader">Time Type:</h2>
Full time
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<h2 class="jobSectionHeader">Most Relevant Skills
</h2>Please see the requirements listed above.
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<h2 class="jobSectionHeader">Other Relevant Skills
</h2>For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</div>

AI Product Manager - Business Line Execution (Senior Vice President)

<div><div>Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google's Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!</div><h3 class="jobSectionHeader">
Minimum Qualifications</h3>
<ul><li>12+ years of sales leadership experience in enterprise software, cloud infrastructure, SaaS, or cybersecurity.</li>
<li>5+ years of experience as a second-line sales leader managing RVPs, AVPs, or regional sales directors across international markets.</li>
<li>Track record of leading a hyper-growth sales theatre with $50M+ ARR responsibility and achieving significant annual revenue growth.</li>
<li>Deep operational command and mastery of value-selling methodologies, specifically MEDDPICC and Command of the Message.</li>
<li>Highly professional persona with polished executive presence; exceptional written and verbal communication skills with a proven ability to deliver executive-level presentations.</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>15+ years of progressive sales leadership experience within fast-paced, hyper-growth Cloud Security or Cybersecurity environments.</li>
<li>Proven track record scaling an EMEA Theatre through major ARR milestones (e.g., scaling from $50M to $150M+ ARR).</li>
<li>Deep operational expertise across key EMEA sub-regions (UK/I, DACH, Southern Europe, Nordics, Middle East), including an intimate understanding of regional dynamics, compliance requirements, and market maturity.</li>
<li>Strong existing ecosystem of CISO, CIO, and executive-level customer relationships, alongside major EMEA channel partners and GSIs.</li>
<li>Experience partnering directly with Product and Marketing leadership to inform global product roadmap, pricing strategies, and regional point-of-view messaging.</li>
</ul><h3 class="jobSectionHeader">About the job</h3>

Wiz is looking for an established, growth-minded sales executive to join our team as Vice President, Sales EMEA. Positioned at the strategic intersection of global direction and regional execution, the VP of EMEA will set the vision and strategy leading a cross-functional team of sales leaders, account executives, and supporting functions to maximize revenue and operational excellence.

This leader will manage a team of Area Vice Presidents (AVPs) and Regional Vice Presidents (RVPs), driving scale, pipeline velocity, and market penetration across mature and emerging international territories. The VP of EMEA will align strategic priorities across cross-functional GTM teams, serve as the primary executive sponsor for key enterprise customer and partner relationships, and cultivate a high-performance, high-accountability sales culture across the Theatre.

<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Strategic Leadership &amp; GTM Execution: Translate global commercial strategy into an executable, localised EMEA go-to-market plan. Drive revenue growth and market share expansion while holding teams accountable to executing Wiz's global strategy.</li>
<li>Executive Team Management: Attract, recruit, hire, and retain top-tier sales leaders (AVPs and RVPs). Provide continuous coaching and mentorship to build strong, scalable second-line leadership structures.</li>
<li>Operational Excellence &amp; Forecasting: Maintain a rigorous operational rhythm across the Theatre. Deliver precise monthly, quarterly, and annual pipeline and revenue forecasts to executive leadership, utilizing benchmarks and metrics to track progress and impact.</li>
<li>Cross-Functional Alignment: Collaborate closely with Solutions Engineering (SEs), Customer Success, Channel &amp; Alliances, Marketing, Product, Legal, and Deal Desk to execute a unified, frictionless GTM motion across EMEA.</li>
<li>Customer &amp; Partner Sponsorship: Act as the primary Wiz executive spokesperson in the region. Build deep, lasting relationships and position value with CISO and C-suite executives at marquee enterprise accounts.</li>
<li>Cultural &amp; Organisational Scale: Foster a high-performance sales culture emphasising accountability, motivation, and continuous improvement across diverse cultural and regulatory environments.</li>
</ul><div>
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.</div></div>

VP, Sales EMEA

Barclays

<div><div>Date live: 25/08/2026
 Business Area: Chief Technology Office
 Area of Expertise: Technology
 Contract: Permanent
 Reference Code: JR-0000125259</div></div>
 <div>Join Barclays as a Senior AI Platform Engineer, where you will lead the design, delivery, and operational excellence of our enterprise AI infrastructure. You will own the engineering quality and technical direction across core platform subsystems including the AI Gateway, inference routing, guardrails, and observability - ensuring they are secure, scalable, and production-grade.
This role combines technical leadership with hands-on delivery. You will drive execution across workstreams, set engineering standards, remove blockers for the team, and coach engineers to grow their skills and autonomy.
To be successful as a Senior AI Platform Engineer, you must have the following essential skills;
<ul><li>Platform/infra architecture at enterprise scale &mdash; distributed systems, active-active, failover patterns</li>
<li>Expert Python (FastAPI/async) or Go/Java &mdash; high-throughput, low-latency production systems</li>
<li>Deep AWS/EKS/Envoy &mdash; Bedrock, IAM, Aurora, CloudFormation, GPU scheduling, multi-tenancy, service mesh (Istio), envoy</li>
<li>GenAI/Agentic AI &mdash; LangGraph/LangChain or Google ADK, MCP/A2A protocols, prompt engineering, RAG, vLLM serving</li>
</ul>Some other highly valued skills may include;
<ul><li>AI safety/guardrails &mdash; prompt injection detection, PII redaction, content filtering</li>
<li>AI security frameworks &mdash; NIST AI RMF, MITRE ATLAS, OWASP LLM Top 10</li>
<li>Envoy Proxy (xDS API, WASM filters, AI Gateway extensions)</li>
<li>Financial services background &mdash; regulatory, data residency, compliance</li>
</ul>You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
Location is London
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
<ul><li>Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.</li>
<li>Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.</li>
<li>Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.</li>
<li>Stay informed of industry technology trends and innovations and actively contribute to the organization&rsquo;s technology communities to foster a culture of technical excellence and growth.</li>
<li>Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.</li>
<li>Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.</li>
</ul>Vice President Expectations
<ul><li>To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..</li>
<li>If managing a team, they define jobs and responsibilities, planning for the department&rsquo;s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..</li>
<li>If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others..</li>
<li>OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..</li>
<li>Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.</li>
<li>Manage and mitigate risks through assessment, in support of the control and governance agenda.</li>
<li>Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.</li>
<li>Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.</li>
<li>Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.</li>
<li>Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.</li>
<li>Adopt and include the outcomes of extensive research in problem solving processes.</li>
<li>Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.</li>
</ul>All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Senior AI Platform Engineer

BlackRock

<div>Location: London, England Team: Technology Product Job Requisition #: R266270 Date posted: Aug. 27, 2026</div>
 <div><h2 class="jobSectionHeader">Job description</h2>
<div>About this role
About Aladdin Data (AD)
Data is at the heart of Aladdin and increasingly the ability to acquire, govern, analyze, and derive insights from data is a key differentiator for BlackRock and our clients. The Aladdin Data (AD) team is responsible for the firm's data ecosystem, ensuring data can be discovered, trusted, accessed, and used effectively across investment, operations, analytics, AI, and client solutions.
Our mission is to build and operate the capabilities, governance, and workflows that enable data producers and consumers across BlackRock to efficiently share and leverage high-quality data at scale.
AD supports four strategic outcomes that together advance BlackRock's data strategy:
<ul><li>Deliver high-quality, trusted data products and services that power investment processes, operational workflows, and client solutions.
</li><li>Enable data producers to publish and distribute data through a scalable marketplace, making both Aladdin and BlackRock-generated content easily discoverable and consumable.
</li><li>Provide well-governed data that fuels AI, analytics, and emerging digital capabilities across the firm.
</li><li>Offer common standards, tooling, governance, and reusable services that allow teams to focus on creating business value rather than building bespoke data infrastructure.
</li></ul>The team builds common standards, governance, tooling and reusable services that help data producers publish high-quality data and help consumers find, trust and use it without building bespoke infrastructure.
About this role
We are building the BlackRock Data Office within Aladdin Data to enable trusted, reusable and AI-ready data across Technology &amp; Operations through the firm&rsquo;s Data Marketplace.
We are looking for a Vice President, Data Product Management to help define, deliver and drive adoption of marketplace capabilities spanning onboarding, governance, stewardship, discovery, access, quality and reusable data products.
Core Responsibilities
<ul><li>Product strategy &amp; roadmap &ndash; Define the vision, roadmap and priorities for marketplace capabilities supporting Technology &amp; Operations.
</li><li>Delivery &amp; execution &ndash; Translate business and governance needs into product features, measurable outcomes and delivery plans.
</li><li>Backlog ownership &ndash; Prioritize the roadmap and engineering backlog based on user needs, adoption goals and strategic value.
</li><li>Stakeholder management &ndash; Partner across Product, Engineering, Operations, Risk, Compliance and business teams to align delivery with priorities.
</li><li>Adoption &amp; enablement &ndash; Drive onboarding, documentation, demos, release readiness and reuse of marketplace capabilities.
</li><li>AI &amp; innovation &ndash; Shape capabilities that support AI-ready data, automation and scalable governance.
</li></ul>Required Experience
<ul><li>Bachelor&rsquo;s degree in a technology, data, business or related discipline.
</li><li>8+ years in Product Management, Data Product Management, Data Governance or a related discipline.
</li><li>Experience delivering enterprise data, governance, stewardship or marketplace capabilities.
</li><li>Proven ability to define roadmaps, manage priorities and lead cross-functional initiatives.
</li><li>Strong communication, stakeholder management and Agile delivery skills.
</li><li>Experience with tools such as Aha!, Azure DevOps, Jira or similar platforms; financial services data experience is a plus.
</li></ul>Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock&rsquo;s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person &ndash; aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. 
 
Guidance on AI use for candidates 
 
At BlackRock, AI has long been part of how we work &ndash; enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we&rsquo;ve provided guidance (opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self. 
 
 
About BlackRock 
 
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children&rsquo;s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. 
 
This mission would not be possible without our smartest investment &ndash; the one we make in our employees. It&rsquo;s why we&rsquo;re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. 
 
To learn more about BlackRock, please visit Careers.BlackRock.com (opens in new window). We also encourage you to get to know us on LinkedIn (opens in new window), Instagram (opens in new window), YouTube (opens in new window), X (opens in new window), and TikTok (opens in new window). 
 
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
</div><div>Job Requisition #
 
R266270</div></div>

VP - Data Product Management

Percona

<div>Position Charter:
Percona is entering a new chapter. Under CEO Peter Farkas, we are sharpening our focus, moving faster, and asking every leader to challenge how things have always been done. As Senior Vice President of Global Services, you will own the global delivery, strategic planning, and financial (P&amp;L) management for Percona's entire portfolio of service offerings, spanning Support, Managed Services, and Professional Services, as well as any future services. You are directly accountable for ensuring every customer experiences consistently excellent service across all interactions.<div></div> 
This role is not a caretaker role. We are not looking for someone to simply keep the trains running. We want a leader who treats the current way of doing things as a starting point, not a finish line: someone who will question long-standing assumptions, run small experiments to test new approaches, and move on quickly from what does not work so the team can double down on what does. You will shape our product strategy alongside Product and Engineering, ensuring our services keep pace with where the market and our customers are heading, not just where they have been.<div></div> 
Beyond the operational scope, this is a senior leadership role. You will sit alongside our executive leadership team, bringing cross-functional thought leadership to bear on company-wide priorities well beyond Global Services alone.<div></div> 
This is one of the most critical roles at Percona. Open source is the foundation of our business, and our ability to deliver deep technical expertise with an outstanding customer experience is what sets us apart. You will be at the center of reimagining what great open source service delivery looks like, not just maintaining it. 
 
What You Will Do:<ul><li>
Lead the Global Services division (Support, Managed Services, Global Advanced Services, Professional Services, Project Management, Technical Leads, and Delivery Operations), providing the kind of leadership, coaching, and mentorship that builds a team unafraid to raise its hand and try something new.</li><li>
Own the end-to-end quality, timeliness, and satisfaction of service delivery to our customers, while staying alert to smarter, faster ways to get there.</li><li>
Set the strategic direction for Global Services in step with company objectives and shifting market dynamics, and be willing to revisit that strategy as conditions change.</li><li>
Champion an AI-first approach to how we operate and deliver services, using automation and new technology to scale efficiently and free the team to focus on the hardest, most complex problems our customers face.</li><li>
Build and continuously refine the KPIs for service delivery, customer satisfaction, and team performance, using them not as a scorecard but as fuel for ongoing improvement.</li><li>
Put real systems in place to capture, share, and reuse knowledge across Global Services, so good ideas do not stay siloed within one person or team.</li><li>
Maintain and grow Percona's reputation as the experts in open source database technologies.</li><li>
Stay close to key customers, understand how their needs are evolving, and translate that directly into how we deliver services.</li><li>
Champion the Percona community by encouraging delivery teams to contribute high-impact content and expertise back to it.</li><li>
Hold P&amp;L responsibility for the organization: track financial performance, allocate resources wisely, and identify where the real growth opportunities are.</li><li>
Look for efficiency and optimization wherever they exist, and be comfortable piloting new approaches, tools, or processes on a small scale before scaling what works.</li><li>
Partner closely with Go-to-Market, Product Management, and Engineering to inform product strategy, spot market trends early, and help drive innovation across the business.</li><li>
Build strong relationships with customers, partners, and the community, and bring their feedback back into how we shape our services.</li><li>
Treat service delivery processes, methodologies, and tools as things to be improved, not preserved, in the name of better efficiency and customer outcomes.</li><li>
As a member of the senior leadership team, contribute thought leadership and hands-on support to strategic priorities that reach well beyond Global Services.</li><li>
Keep a pulse on industry trends, emerging technology, and the competitive landscape, and use that awareness to keep our services ahead of the curve rather than catching up to it.</li></ul>
What You Have Done:<ul><li>
Led globally distributed, remote teams effectively.</li><li>
15+ years leading global delivery organizations, including Support, Managed Services, and Professional/Project Services teams, in software or technology.</li><li>
Built a strong command of the database software industry, including open source technologies, and where they are headed.</li><li>
Delivered complex projects and services to customers, consistently meeting or exceeding expectations, while also being willing to change course when a project called for it.</li><li>
Translated business goals into actionable strategic plans with measurable outcomes.</li><li>
Managed P&amp;L, financial analysis, and resource allocation with rigor.</li><li>
Led and developed high-performing teams, and know how to bring people along through change rather than just announcing it.</li><li>
Communicated and influenced effectively across internal and external stakeholders, including in moments that required navigating ambiguity or pushback.</li><li>
Used data and metrics to make decisions, and have a track record of testing an idea, learning from the result, and adjusting quickly.</li></ul>
What Will Make You Successful Here
These are the traits that tend to separate someone who thrives in this role from someone who merely occupies it:<ul><li>
Genuinely energized by delivering world-class technical services, not just managing them.</li><li>
A global mindset, comfortable operating across regions, time zones, and cultures.</li><li>
Real ownership and pride in outcomes, not just activity.</li><li>
A change agent at heart: someone who does not accept &quot;this is how we've always done it&quot; as a good enough answer, and who is willing to experiment, take smart risks, and fail fast when the evidence points that way.</li><li>
Curious and current, with a genuine passion for keeping up with new technology and new ways of working.</li><li>
Analytical, but not paralyzed by analysis. Able to make a good call with incomplete information.</li><li>
Adaptable and resourceful, able to operate well inside ambiguity rather than waiting for it to resolve.</li><li>
Solutions-oriented, with a bias toward finding a better way rather than defending the existing one.</li><li>
Self-directed and able to create momentum rather than waiting for it.</li><li>
Diplomatic, tactful, and collaborative, especially when driving change that not everyone will initially welcome.</li><li>
Highly organized, dependable, and reliable.</li><li>
Able to stay composed and effective under pressure and in complex, high-stakes situations.</li></ul>
Why Percona?
At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.
Percona is proud to be a remote-only and globally dispersed workforce &ndash; we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.
Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.
If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let&rsquo;s talk!
Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!</div>

SVP, Global Services (Remote)

Elsevier

<div>Would you like to shape the future of end user technology services and drive enterprise-wide transformation through AI, automation, and innovation?
Are you passionate about building high-performing global teams, delivering operational excellence, and creating exceptional colleague experiences at scale?
About our Team
Technology Infrastructure &amp; Operations (TIO) provides the technology foundation that enables Elsevier's global business. With over 400 colleagues across 15 countries, TIO manages the infrastructure, operational services and enterprise platforms that support approximately 9,000 employees worldwide.
 
 
End User Services is a key function within TIO, delivering secure, reliable and modern workplace technology while driving engineering excellence, operational resilience, AI enablement and enterprise transformation. The resource model is a combination of FTEs and trusted partner organizations augmenting our bench.
About the Role
Reporting to the Senior Vice President, Technology Infrastructure &amp; Operations, you will lead globally distributed engineering and operational teams spanning Enterprise Engineering, Network Engineering, Service Assurance and Service Delivery. You will shape the future of Elsevier's digital workplace by balancing operational excellence with innovation, driving automation, AI-enabled services, technology modernization and continuous improvement. You will also shape how the function itself operates in an AI-enabled environment, embedding AI-driven ways of working across engineering, service delivery and support teams.
Responsibilities
<ul><li>Develop and deliver the End User Services strategy and multi-year roadmap aligned to Elsevier and Technology Infrastructure &amp; Operations priorities.
</li><li>Translate strategic objectives into measurable operational outcomes, balancing transformation with operational excellence.
</li><li>Drive adoption of emerging technologies, including AI and automation, to enhance colleague experience and business performance.
</li><li>Establish governance and operating models for responsible AI adoption, balancing innovation with security, compliance and risk management.
</li><li>Lead global Engineering, Enterprise Engineering, Network Engineering, Service Assurance, Service Delivery and 24/7 TechDesk teams.
</li><li>Drive service quality, resilience, security and operational performance through robust governance, metrics and continuous improvement.
</li><li>Lead strategic initiatives across digital workplace technologies, collaboration platforms, cloud services, device management and AI-enabled solutions.
</li><li>Manage budgets, resources, investment priorities and vendor relationships to deliver sustainable business outcomes.
</li></ul>Requirements
<ul><li>Significant experience leading large-scale technology operations within a complex global organisation.
</li><li>Proven ability to develop strategy while delivering operational excellence across multiple technology disciplines.
</li><li>Strong knowledge of digital workplace technologies, cloud services, IT service management, governance and information security.
</li><li>Experience leading technology and organisational transformation, including AI-enabled capabilities.
</li><li>Strong stakeholder management, communication and influencing skills.
</li><li>Commercial and financial acumen, including budget, resource and vendor management.
</li><li>Track record of building inclusive, high-performing teams.
</li><li>Sound judgement on the practical application of AI and experience developing AI capability within organisations.
</li></ul>Other
<ul><li>Certifications: ITIL preferred
</li><li>BS Engineering/Computer Science or equivalent experience required
</li><li>Language: English (fluent). Additional languages are a plus.
</li><li>Travel: Up to 20% (domestic and international).
</li></ul>Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals&rsquo; advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .</div>

Head of End User Services

SkanAI

<div><div>Be at the Forefront of the Agentic AI Revolution</div><div></div><div> 
At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the world's largest organizations execute their most complex, mission-critical work.</div><div></div><div> 
Why Skan AI</div><div></div><div> 
We're in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, we're uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.</div><div></div><div> 
Backed by Dell Technologies Capital and other leading investors, we're the only company that can bridge the gap between AI's promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.</div><div></div><div> 
Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.</div><div></div><div> 
About the Role</div><div></div><div> 
We are looking for a senior commercial leader to own a portfolio of strategic BFSI accounts &mdash; primarily large banks, insurers, and financial services firms. This is not a traditional account management role. You are the executive sponsor, the commercial owner, and the trusted advisor to senior client stakeholders simultaneously.</div><div></div><div> 
You will carry a net revenue retention and expansion quota, with direct accountability for renewals, upsell, and new use-case development across your assigned book of business. You will partner with a cross-functional team &mdash; including delivery, value engineering, and solutions &mdash; to ensure customers realize measurable business outcomes from their investment in Skan, and you will serve as the primary voice of the customer internally.</div><div></div><div> 
The ideal candidate has managed large enterprise accounts at a B2B SaaS company or a leading Agentic provider, has deep familiarity with BFSI operating environments, and can hold credible conversations with COOs, CIOs, and CFOs about AI, automation, and transformation strategy. This is not a relationship-manager role &mdash; this is a quota-carrying commercial role where you are accountable for outcomes.</div><div>
Key Responsibilities</div><div>
Account Strategy &amp; Governance</div><ul><li>
Develop and execute multi-year account plans for each customer, aligning Skan's capabilities to the client's business objectives, transformation priorities, and operating model.</li><li>
Lead quarterly business reviews (QBRs) that connect Skan's impact to enterprise priorities and surface expansion opportunities across business units and geographies.</li><li>
Maintain executive sponsor relationships at the COO, CIO, CFO, and Chief Transformation Officer level, ensuring Skan is embedded in the client's strategic agenda.</li></ul><div></div><div> 
Renewal &amp; Expansion</div><ul><li>
Own the commercial relationship end-to-end: forecast accuracy, contract negotiation, on-time renewals, and conversion of expansion opportunities.</li><li>
Identify and develop upsell and cross-sell opportunities across new business units, geographies, and use cases &mdash; including claims automation, underwriting ops, compliance, and loan processing.</li><li>
Carry a net revenue retention (NRR) and new ARR expansion quota across your assigned book of business.</li></ul><div></div><div> 
Customer Outcomes &amp; Risk Management</div><ul><li>
Partner with the cross-functional account team &mdash; delivery, value engineering, solutions &mdash; to ensure consistent and measurable value delivery against customer success criteria.</li><li>
Proactively identify and mitigate account risk: adoption gaps, stakeholder transitions, competitive pressure, or delivery concerns.</li><li>
Maintain high customer satisfaction, strong platform adoption, and sustained engagement throughout the customer lifecycle.</li><li>
Escalate and resolve issues quickly, working cross-functionally to protect and strengthen the customer relationship.</li></ul><div></div><div> 
Internal Advocacy &amp; Cross-Functional Alignment</div><ul><li>
Represent customer needs internally, influencing product, marketing, and services priorities to strengthen Skan's BFSI enterprise offering.</li><li>
Partner with the partnerships team to identify and activate GSI and SI co-delivery opportunities within your accounts.</li></ul><div>
Key Metrics for Success</div><ul><li>
Net Revenue Retention (NRR): Primary metric; target 150%+ NRR across assigned book of business.</li><li>
Expansion ARR: Net new ARR generated from upsell, cross-sell, and new use-case development within existing accounts.</li><li>
Executive Engagement: Depth and frequency of C-suite relationships maintained per account.</li><li>
QBR Cadence &amp; Quality: Quarterly business reviews delivered on schedule with documented ROI evidence and forward-looking expansion plans.</li></ul><div>
Ideal Candidate Profile</div><ul><li>
10+ years of experience in strategic account management or enterprise customer leadership at a B2B SaaS company or leading Agentic provider.</li><li>
Proven track record of managing and growing large enterprise accounts with Fortune 500 BFSI clients &mdash; banks, insurers, asset managers, or diversified financial services firms.</li><li>
Demonstrated success engaging and influencing C-suite executives (COO, CIO, CFO, Chief Transformation Officer) at global financial institutions, with experience navigating complex enterprise buying and governance environments.</li><li>
Strong commercial acumen, including experience structuring, negotiating, and closing large enterprise agreements and managing accurate revenue forecasts.</li><li>
Deep familiarity with BFSI operating environments and transformation priorities &mdash; claims, underwriting, loan operations, compliance, and back-office automation are areas you can speak to credibly.</li><li>
Conversant in AI and data concepts; able to credibly engage technical stakeholders on models, data flows, and platform architecture at a working level.</li><li>
Process intelligence, agentic AI, RPA, or automation domain experience strongly preferred.</li></ul><div>
Why Join Skan AI?</div><ul><li>
Be part of a category-creating company building the full agentic lifecycle.</li><li>
Own some of the most strategic BFSI enterprise relationships in the market, with a direct line to the C-suite at the world's largest financial institutions.</li><li>
Join a passionate, global team united by curiosity, integrity, and impact.</li><li>
In-office and remote work mix with global exposure.</li><li>
Competitive compensation and equity opportunities.</li></ul><div></div><div> 
Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.</div><div>
We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.</div></div>

Strategic Account Lead, Insurance

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