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YO IT Consulting

<div>
 
 Location:
 
 Remote (Global)
 
 
 
 Job Overview
 
 
 
 We are looking for an AI Trainer to help improve and evaluate AI models by providing high-quality data, feedback, and domain-specific insights. This role involves working closely with AI systems to train, test, and refine their responses across various tasks such as language, reasoning, coding, or domain-specific knowledge.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Train AI models by creating, reviewing, and refining prompts and responses
 </li>
 <li>
 Evaluate AI outputs for accuracy, relevance, and quality
 </li>
 <li>
 Perform data annotation, labeling, and categorization tasks
 </li>
 <li>
 Provide feedback to improve model performance and reduce errors
 </li>
 <li>
 Follow project guidelines and maintain high-quality standards
 </li>
 <li>
 Document findings and contribute to continuous improvement of AI systems
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or relevant experience (CS, Engineering, Linguistics, Math, etc.)
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Attention to detail and ability to follow guidelines
 </li>
 <li>
 Comfortable working with tools, spreadsheets, and AI platforms
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in AI training, data annotation, or content evaluation
 </li>
 <li>
 Knowledge of LLMs (Large Language Models) and prompt engineering
 </li>
 <li>
 Domain expertise (e.g., coding, mathematics, language, finance, etc.)
 </li>
 <li>
 Familiarity with tools like Excel/Google Sheets
 
 
 </li>
 </ul>
 
 Compensation &amp; Work Setup
 
 
 
 <ul>
 <li>
 Remote / Freelance / Contract-based roles available
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Performance-based incentives (depending on project)
 </li>
 </ul>
</div>

Ai Trainer / Ai Data Trainer - Remote

IGT Solutions

<div>
 
 
 Job Title: Trainer (Customer Service / Contact Center)
 
 
 
 
 Location:
 
 Maadi, Cairo
 
 
 
 Company:
 
 IGT Solutions
 
 
 
 Experience Required:
 
 Minimum 1 year
 
 
 
 Language Requirement:
 
 English Level C1 (Advanced)
 
 
 
 Job Summary
 
 
 
 IGT Solutions is looking for a dynamic and engaging Trainer
 
 with travel &amp; Airlines Experience
 
 to join our team. The ideal candidate will be responsible for delivering high-quality training sessions, enhancing employee performance, and ensuring that new hires and existing employees meet business standards in customer service and communication.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver onboarding training sessions for new hires (product, process, and communication skills).
 </li>
 <li>
 Conduct refresher trainings and upskilling sessions for existing employees.
 </li>
 <li>
 Develop and update training materials, manuals, and presentations.
 </li>
 <li>
 Assess trainee performance through evaluations, quizzes, and role-plays.
 </li>
 <li>
 Provide constructive feedback and coaching to improve performance.
 </li>
 <li>
 Track training effectiveness and report on KPIs (e.g., nesting performance, training success rate).
 </li>
 <li>
 Collaborate with Operations, Quality, and HR teams to identify training needs.
 </li>
 <li>
 Support employees during nesting and early production stages.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 as a Trainer
 
 in Travel or Airlines LOB
 
 in a contact center or customer service environment.
 </li>
 <li>
 
 English proficiency at C1 level
 
 (spoken and written).
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to simplify complex information and engage different learning styles.
 </li>
 <li>
 Good knowledge of training methodologies and adult learning principles.
 </li>
 <li>
 Proficiency in MS Office (especially PowerPoint and Excel).
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in multinational or BPO environments.
 </li>
 <li>
 Familiarity with quality standards and KPIs in customer service.
 </li>
 <li>
 Basic coaching and mentoring skills.
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts (if applicable).
 </li>
 <li>
 Onsite role in Maadi.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Dynamic and supportive work environment.
 </li>
 </ul>
 
 
</div>

BPO Trainer

Foundever

<div>
 
 About Us
 
 
 
 Foundever&reg; is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.
 
 
 
 Job Summary
 
 
 
 
 Job Summary:
 
 
 
 The L&amp;D Specialist will support the continuous development of customer service teams within a fast-paced BPO environment. This role focuses on improving operational performance through targeted learning interventions, aligning training programs with KPIs such as CSAT, AHT, FCR, and Quality Scores. The role requires a strong focus on measurable business impact and ROI.
 
 
 
 Primary Job Responsibilities
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Design and develop training materials tailored to contact center operations (customer service, sales, technical support).
 </li>
 <li>
 Screen and evaluate learning content to ensure alignment with business goals and operational KPIs.
 </li>
 <li>
 Identify target audiences (new hires, tenured agents, team leaders) and customize training approaches accordingly.
 </li>
 <li>
 Partner with Operations, Quality, and Workforce Management teams on cross-functional projects.
 </li>
 <li>
 Support onboarding (new hire training), nesting, and continuous learning programs.
 </li>
 <li>
 Develop and implement competency frameworks for agents and team leaders.
 </li>
 <li>
 Analyze performance gaps using data (QA scores, CSAT, AHT, FCR) and recommend learning solutions.
 </li>
 <li>
 Measure training effectiveness beyond satisfaction, focusing on behavior change and business results.
 </li>
 <li>
 Track and report ROI of training initiatives, linking learning outcomes to operational improvements.
 </li>
 <li>
 Provide coaching support and upskilling initiatives to improve agent performance.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 year of experience in Learning &amp; Development, preferably within a BPO or contact center environment.
 </li>
 <li>
 Previous training and facilitation experience is a must.Proficiency in English language at C1 level is a must.
 </li>
 <li>
 Experience in instructional design, training delivery, and content creation.
 </li>
 <li>
 Strong understanding of contact center KPIs (CSAT, AHT, FCR, QA).Experience in competency framework development.
 </li>
 <li>
 Proven experience working on cross-departmental projects (Operations, QA, WFM).
 </li>
 <li>
 Strong analytical mindset with the ability to measure training impact on business performance.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.Ability to work in a fast-paced, performance-driven environment.
 </li>
 <li>
 Certifications such as TTT (Train the Trainer), PCT (Professional Certified Trainer), or TOT (Training of Trainers) are preferred.
 
 
 </li>
 </ul>
 
 KPIs (Key Performance Indicators)
 
 
 
 <ul>
 <li>
 Improvement in CSAT (Customer Satisfaction Score) post-training.Reduction in AHT (Average Handling Time) where applicable.
 </li>
 <li>
 Improvement in FCR (First Call Resolution).Increase in Quality Assurance (QA) scores.
 </li>
 <li>
 Training ROI (performance improvement vs. training cost).
 </li>
 <li>
 Speed to proficiency for new hires (time to go live / nesting success rate).Reduction in repeat errors or escalations.
 </li>
 <li>
 Stakeholder satisfaction (Operations &amp; Clients).
 </li>
 </ul>
</div>

L&D Specialist

<div>
 
 Job Title:
 
 Data Engineer
 
 
 
 Job Type:
 
 Contractor
 
 
 
 Location:
 
 Remote
 
 
 
 Job Summary
 
 
 
 We are seeking an expert Data Engineer to join our customer&rsquo;s team and play a pivotal role in developing next-generation AI agents. In this fully remote role, you will leverage your strong data engineering, coding, and AI/ML expertise to help train and optimize advanced AI systems. Collaborate with talented professionals in a dynamic environment where your technical skills and innovative mindset will directly impact the project's success.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, implement, and manage data pipelines to support complex AI agent training initiatives.
 </li>
 <li>
 Collaborate closely with AI/ML engineers to ensure efficient data flows and high-quality training datasets.
 </li>
 <li>
 Develop and maintain scalable ETL processes using Python, MySQL, and PostgreSQL.
 </li>
 <li>
 Utilize JAVA and JavaScript to integrate diverse data sources and enable seamless data exchange.
 </li>
 <li>
 Contribute to the optimization of AI models through effective data engineering practices.
 </li>
 <li>
 Document data processes comprehensively and communicate technical concepts clearly to both technical and non-technical stakeholders.
 </li>
 <li>
 Troubleshoot and resolve data issues, ensuring data integrity and reliability for AI applications.
 
 
 </li>
 </ul>
 
 Required Skills And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 3+ years of hands-on experience as a Data Engineer, with proven expertise in AI/ML projects.
 </li>
 <li>
 Advanced proficiency in Python, MySQL, PostgreSQL, JAVA, and JavaScript.
 </li>
 <li>
 Strong understanding of AI concepts and experience in training AI agents.
 </li>
 <li>
 Exceptional written and verbal communication skills, with a focus on clarity and collaboration.
 </li>
 <li>
 Experience implementing robust data pipelines and scalable architecture for machine learning projects.
 </li>
 <li>
 Self-motivated, detail-oriented, and able to thrive in a fully remote team environment.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in a related field.
 </li>
 <li>
 Direct experience with AI agent frameworks and real-world deployment projects.
 </li>
 <li>
 Previous work in fast-paced startup or innovation-driven environments.
 </li>
 </ul>
</div>

Data Engineer - Remote

Alignerr

<div>
 
 Data Security &amp; DLP Analyst (AI Training)
 
 
 
 
 About The Role
 
 
 
 We're partnering with leading AI research labs to build AI systems that truly understand data security &mdash; how sensitive information moves, where it gets exposed, and how organizations defend against it. If you've worked in data security or compliance and know how real-world data leaks actually happen, this is your opportunity to put that expertise to work shaping the next generation of AI.
 
 
 <ul>
 <li>
 Organization: Alignerr
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Analyze realistic data security and DLP scenarios across cloud, SaaS, and enterprise environments
 </li>
 <li>
 Classify data sensitivity levels, exposure paths, and policy violations
 </li>
 <li>
 Evaluate prevention, detection, and incident response strategies for accuracy and completeness
 </li>
 <li>
 Generate, label, and validate data security cases used to train and benchmark AI systems
 </li>
 <li>
 Help AI models reason more accurately about sensitive information risk and DLP controls
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 2+ years of experience in data security, compliance, information security, or security operations
 </li>
 <li>
 Familiar with DLP tools, data classification frameworks, and privacy or regulatory concepts (GDPR, HIPAA, PCI-DSS, etc.)
 </li>
 <li>
 Practical understanding of how data risk plays out in real enterprise environments
 </li>
 <li>
 Able to identify nuanced exposure scenarios and articulate why they matter
 </li>
 <li>
 Detail-oriented with strong written communication skills
 </li>
 <li>
 Comfortable working independently and asynchronously
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Hands-on experience with DLP platforms (e.g., Microsoft Purview, Symantec DLP, Forcepoint, Nightfall)
 </li>
 <li>
 Background in cloud security, insider threat detection, or security operations
 </li>
 <li>
 Familiarity with data governance or privacy engineering
 </li>
 <li>
 Experience writing security policies, incident reports, or compliance documentation
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work directly on frontier AI systems with real-world security impact
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Freelance perks: autonomy, variety, and global collaboration
 </li>
 <li>
 Contribute expertise that makes AI safer and more trustworthy
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

Data Security & DLP Analyst

<div>
 
 Econometrics Instructor (AI Training)
 
 
 
 
 About The Role
 
 
 
 We're looking for experienced econometrics instructors and quantitative economists to help evaluate and improve AI systems trained on economic reasoning and statistical analysis. Your expertise will directly shape how AI understands and communicates complex econometric concepts &mdash; making a real impact on the future of AI in economics and data science.
 
 
 <ul>
 <li>
 Organization: Alignerr (Powered by Labelbox)
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Review and validate econometric questions, models, and explanations used in AI training
 </li>
 <li>
 Assess statistical accuracy, underlying assumptions, and interpretation of quantitative results
 </li>
 <li>
 Provide structured, expert feedback to improve AI reasoning quality and clarity
 </li>
 <li>
 Apply your real-world teaching experience to identify errors, misconceptions, and edge cases
 </li>
 <li>
 Work independently and asynchronously on your own schedule
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 3+ years of experience teaching econometrics or quantitative economics
 </li>
 <li>
 Strong command of regression analysis, causal inference, and statistical methods
 </li>
 <li>
 Able to clearly explain and rigorously evaluate quantitative reasoning
 </li>
 <li>
 Comfortable reviewing and critiquing structured technical content
 </li>
 <li>
 Detail-oriented, self-motivated, and reliable
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Master's or PhD in Economics, Statistics, or a related field
 </li>
 <li>
 Hands-on experience with statistical tools such as R, Stata, or Python
 </li>
 <li>
 Familiarity with AI systems, model evaluation, or data annotation workflows
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on cutting-edge AI projects with top research labs
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Freelance perks: autonomy, variety, and global collaboration
 </li>
 <li>
 Contribute to meaningful work that shapes how AI reasons about economics and data
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

Econometrics Instructor

<div>
 
 Incident Response Analyst (AI Training)
 
 
 
 
 About The Role
 
 
 
 We're partnering with leading AI research labs to build the next generation of AI-powered security tools &mdash; and we need experienced incident responders to help make them real.
 
 
 As an Incident Response Analyst, you'll work with realistic security incident data to evaluate, challenge, and improve AI systems designed to detect threats, correlate alerts, and support digital investigations. Your hands-on experience in security operations is exactly what's needed to make AI smarter and more accurate in this domain.
 
 
 <ul>
 <li>
 Organization: Alignerr
 </li>
 <li>
 Type: Hourly Contract
 </li>
 <li>
 Location: Remote
 </li>
 <li>
 Commitment: 10&ndash;40 hours/week
 
 
 </li>
 </ul>
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Analyze real-world security events, alerts, and incident cases
 </li>
 <li>
 Identify root cause, assess impact, and determine appropriate remediation steps
 </li>
 <li>
 Evaluate detection rules, alerting pipelines, and investigative playbooks for accuracy and effectiveness
 </li>
 <li>
 Review and validate AI-generated incident analysis to ensure it reflects how real SOC teams operate
 </li>
 <li>
 Provide structured, expert feedback that directly shapes how AI handles security investigations
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 2+ years of hands-on experience in SOC, incident response, or security operations
 </li>
 <li>
 Proficient with SIEM platforms, alert queues, and investigation tooling
 </li>
 <li>
 Skilled at separating meaningful threats from noise in high-volume alert environments
 </li>
 <li>
 Detail-oriented with strong written communication skills
 </li>
 <li>
 Self-motivated and comfortable working independently on async, task-based assignments
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Experience with threat hunting, digital forensics, or malware analysis
 </li>
 <li>
 Familiarity with frameworks like MITRE ATT&amp;CK or NIST IR
 </li>
 <li>
 Background in cloud security, endpoint detection, or network forensics
 </li>
 <li>
 Prior experience in AI data annotation or evaluation workflows
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work directly on frontier AI systems alongside top research labs
 </li>
 <li>
 Fully remote and flexible &mdash; work on your own schedule
 </li>
 <li>
 Freelance perks: autonomy, variety, and global collaboration
 </li>
 <li>
 Meaningful impact &mdash; your expertise helps define how AI understands cybersecurity
 </li>
 <li>
 Potential for ongoing work and contract extension
 </li>
 </ul>
</div>

Incident Response Analyst

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