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air cargo - office agent - atl Jobs in Atlanta United States

air cargo - office agent - atl

front desk agent Jobs in Atlanta United States

front desk agent

front office supervisor Jobs in Atlanta United States

front office supervisor

airport concierge

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?<br>
<br>
As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport experience to clients, ensuring customer satisfaction.</p><p></p><p>
Ideal candidates will have at least one year of Customer Service experience.</p><p><br>
 Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</p><p><b><br>
Job Responsibilities:</b></p><p></p><ul><li>
Greet client upon arrival at the airport with a friendly and professional demeanor.</li><li>
Escorting clients through security</li><li>
Escort clients to their gate, lounge, restaurant or amenity of their choosing.</li><li>
Assisting with luggage ensuring it loaded to the correct destination.</li><li>
Continuously monitoring flights and communicating any gate changes, delays, early arrivals or cancellations to the client.</li><li>
Assist client print boarding pass if necessary.</li><li>
 Become familiar with all airport amenities such as restaurants, services, retail locations and airline ticket counters, gate information, and the quickest route from point A to point B.</li><li>
Develop and maintain professional rapport with regulating agencies and airlines within the airport.</li><li>
Exhibit upmost confidentiality with clients and client information.</li><li>
Maintain strict adherence to escorting protocol within the airport.</li><li>
Utilize Airport Butler systems to manage service details and communicate with clients.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Safety, Security and Compliance</b>:</p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Airport Concierge must be able to occasionally lift / carry / push / pull and move items 45 pounds (or more).</li><li>
Must be able to sit or stand for long periods of time.</li><li>
Must be able to work in various weather conditions.</li></ul><p></p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li><b>
Good Communication Skills</b> &ndash; Airport Concierge must be able to communicate information and instructions verbally and/or email and phone.</li><li><b>
Customer Service Skills </b>&ndash; Airport Concierge are the primary point of contact for clients with any flight changes must have professional, courteous communication while resolving customer concerns.</li><li><b>
Computer skills: </b>Airport Butler Concierge will be required to use Airport Butler app to track to track the start and end time of a greet.</li><li><b>
Problem-solving skills: </b>Airport Concierge may be called upon to offer clients other lounge and/amenities options has necessary.
</li><li><b>Time management skills: </b>Airport Butler must be able to manage their time to effectively complete tasks efficiently in a fast-paced environment.</li></ul><p><b><br>
Qualifications:</b></p><p></p><ul><li>
High school diploma or GED</li><li>
Be at least 18 years of age.</li><li>
Must own smartphone with a mobile operating system and be willing to download apps required by AGI/Airport Butler for operational and data privacy purposes &ndash; partial reimbursement of service plan will be paid monthly</li><li>
High proficiency of computer and smartphone skills, including smartphone applications.</li><li>
Excellent verbal and communication skills.</li><li>
Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the demands of the operation.</li><li>
Must wear company uniform as outlined and conform to all grooming standards.</li><li>
Must after training, be able to efficiently use Airport Butler&rsquo;s automated reservation system, scheduling application, and communication technology.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Airport Concierge

Renaissance Concourse Hotel

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 At the Renaissance Concourse Atlanta Airport Hotel, we have an exciting opportunity for individuals who are passionate about service excellence and thrive in a fun work environment. Our luxury hotel, located near the Atlanta Airport, is seeking talented and enthusiastic individuals to join our Food &amp; Beverage Team as Host/Hostesses. Whether you're a seasoned professional or just starting your career, we believe in creating a vibrant and enjoyable workplace for our team members. Full and part-time positions are available, allowing for flexibility in scheduling.
 <br/>
 <br/>
 What makes our work environment fun and unique? Here's what we're looking for in candidates:
 <br/>
 <br/>
 Great storytelling skills: We believe in the power of storytelling to create memorable experiences for our guests. If you have a knack for engaging people through captivating narratives, you'll thrive in our team.
 <br/>
 <br/>
 Positive outlook and outgoing personality: We want team members who bring positive energy and enthusiasm to their work. Your friendly and upbeat personality will contribute to the warm and welcoming atmosphere we aim to provide.
 <br/>
 <br/>
 Availability to work weekends: We understand the importance of work-life balance, and our scheduling options accommodate your personal commitments. All applicants must be available to work weekends, ensuring a mix of exciting events and lively guests.
 <br/>
 <br/>
 Previous experience (preferred but not mandatory): While previous experience in a similar role is beneficial, we value passion and a willingness to learn. If you're motivated to provide outstanding service, we're here to provide training and support.
 <br/>
 <br/>
 <strong>
  As a Host/Hostess at the Renaissance Concourse Atlanta Airport Hotel, your responsibilities will include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greeting and seating guests with a warm smile and genuine enthusiasm, setting the stage for an exceptional dining experience.
  </li>
  <li>
   Presenting menus and highlighting daily specials and chef's recommendations, enticing guests with a delightful culinary journey.
  </li>
  <li>
   Taking names on a waiting list and managing table availability.
  </li>
  <li>
   Engaging guests in conversation, sharing recommendations, and providing information about our hotel and local attractions.
  </li>
  <li>
   Keeping track of clean, dirty, and occupied tables, ensuring smooth seating transitions for our guests.
  </li>
  <li>
   Creating a lively atmosphere by interacting with guests as they arrive and leave the restaurant, making each dining experience unforgettable.
  </li>
  <li>
   Embracing creativity and attention to detail to fulfill to-go orders efficiently, showcasing our commitment to exceptional service.
  </li>
  <li>
   Maintaining cleanliness and organization of the host area, ensuring menus are stocked and readily available for guests.
  </li>
  <li>
   Answering phone calls with enthusiasm and professionalism, addressing guests' inquiries about the menu, restaurant, and upcoming events.
  </li>
  <li>
   Collaborating with our dynamic team to deliver outstanding service and contribute to a positive work environment.
   <br/>
   <br/>
  </li>
 </ul>
 In addition to these duties, you'll be part of a team that celebrates achievements, fosters camaraderie, and promotes personal growth. We believe that a fun work environment is essential for both our team members and guests, creating a memorable experience for everyone involved.
 <br/>
 <br/>
 Join our Food &amp; Beverage Team at the Renaissance Concourse Atlanta Airport Hotel and be a part of an exciting work environment where your passion for service, outgoing personality, and dedication to excellence will shine through. Apply now to embark on a rewarding journey with us
 <br/>
 <br/>
 <strong>
  Job Types:
 </strong>
 Part-time, Full-time
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401(k)
  </li>
  <li>
   401(k) matching
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Employee discount
  </li>
  <li>
   Flexible schedule
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Vision insurance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Setting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bar
  </li>
  <li>
   Upscale casual restaurant
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Shift
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8 hour shift
  </li>
  <li>
   Day shift
  </li>
  <li>
   Evening shift
  </li>
  <li>
   Morning shift
  </li>
  <li>
   Night shift
   <br/>
   <br/>
  </li>
 </ul>
 Ability to commute/relocate.
</div>


Restaurant Host/Hostess

Maximus Global Services

<div>
 Join us for a JOB FAIR on February 26, 2026!!!An opportunity to interview for the open positions and start the new hire process, if chosen?
 <br/>
 <br/>
 LOCATION:
 <br/>
 <br/>
 Holiday Inn and Suites Atlanta Airport-North -
 <br/>
 <br/>
 1380 Virginia Avenue, Atlanta, GA 30344
 <br/>
 <br/>
 <ul>
  <li>
   Please bring two forms of identification.
   <br/>
   <br/>
  </li>
 </ul>
 We are seeking for Passenger Service Agent to p
 <br/>
 <br/>
 rovide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Time Off (for FT positions)
  </li>
  <li>
   Paid Training
  </li>
  <li>
   401(k) Retirement Plan
  </li>
  <li>
   Medical, dental, vision benefits
  </li>
  <li>
   Referral Bonus
  </li>
  <li>
   Recognition and Rewards Program
  </li>
  <li>
   Career growth
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  </li>
  <li>
   Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  </li>
  <li>
   Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Teamwork Orientation
  </li>
  <li>
   Stress Management
  </li>
  <li>
   Ethical Conduct
  </li>
  <li>
   Good Communication
  </li>
  <li>
   Customer/Client Focus
   <br/>
   <br/>
  </li>
 </ul>
 Work Environment
 <br/>
 <br/>
 This job operates at an airport setting
 <br/>
 <br/>
 (inside terminal).
 <br/>
 <br/>
 Physical Demands
 <br/>
 <br/>
 This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds
 <br/>
 <br/>
 or more.
 <br/>
 <br/>
 Position Type and Expected Hours of Work
 <br/>
 <br/>
 This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).
 <br/>
 <br/>
 <strong>
  Required Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Eligibility Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must exhibit exceptional customer service
  </li>
  <li>
   As a condition of employment, employee must successfully complete a background investigation.
  </li>
  <li>
   Must be able to read, write and speak English, Hindu or Arabic.
  </li>
  <li>
   Maintain a relationship with both employees and clients
  </li>
  <li>
   Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  </li>
  <li>
   Must be able to read and understand all operating and airport procedures and instructions.
  </li>
  <li>
   Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  </li>
  <li>
   Great grooming and presentation
  </li>
 </ul>
</div>


Passenger Service Agent - JOB FAIR! FEB 26, 2026 (HOLIDAY INN)

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company&rsquo;s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p><p>
https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Ability to drive all cargo handling equipment.</li><li>
Retrieve import/deliver export documents to and from aircraft.</li><li>
Reports to work on a regular and timely basis.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
Must be at least 18 years of age if position requires driving cargo handling equipment.</li><li>
Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to learn PC skills and apply knowledge.</li><li>
Ability to read, write, fluently speak and understand the English language.</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs.</li><li>
Ability to handle the stress of a fast-paced eight-hour shift.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo - Office Agent - ATL

Atlantic Aviation

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><h2 class="jobSectionHeader"><b>Why You&rsquo;ll Love This Line Service Technician Job</b></h2>
Did you ever want to work in aviation but didn&rsquo;t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation? If so, this Line Service Technician position with Atlantic Aviation at<b> PDK in Atlanta, GA</b> may be perfect for you!<br>
<br>
<b>Pay:</b> $17.50 / hour<br>
<b>Schedule:</b> Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty<br>
<br>
In this position, you will provide aviation ground support services to customers in a positive and professional manner. You will perform in all facets of the ground handling operation including but not limited to aircraft fueling/defueling, baggage/cargo handling, aircraft towing, using marshalling signals for aircraft parking, providing lavatory/potable water service, and using other various ground support equipment to help support the needs of customer and their aircraft.<br>
<br>
Build a career in aviation you are excited about and apply for the Line Service Technician job today!</div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div><h2 class="jobSectionHeader"><b>Line Service Technician Responsibilities</b></h2><ul><li>
Deliver and receive fuel to and from company tanks, vendor trucks, and aircraft.</li><li>
Operate all company ground support equipment as requested or required, including lavatory and water service carts, ground power unit, deice truck, etc.</li><li>
Perform ground marshalling using standard aviation signals.</li><li>
Perform customer service activities such as helping customers with aircraft scheduling and fueling.</li><li>
Assist with aircraft turning, loading, and unloading.</li><li>
Ensure all buildings and grounds are safe, clean, and organized.</li><li>
Conduct or assists with daily/weekly onsite safety inspections and audits of equipment and facility operations.</li><li>
Occasional travel may be required to support another Atlantic location.</li><li>
You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.</li></ul></div><h2 class="jobSectionHeader"><b>
Skills &amp; Qualifications</b></h2>
<div><h2 class="jobSectionHeader"><b>Line Service Technician Qualifications</b></h2><ul><li>
High school diploma or GED certificate</li><li>
18 years of age</li><li>
A valid state driver&rsquo;s license</li><li>
Be comfortable and physically able to work in an environment with frequent walking, stretching, bending, sitting, stooping, reaching, grasping, and climbing.</li><li>
Be physically able to perform heavy lifting on a regular basis up to 50 lbs.</li></ul><div><b>
We maintain a drug-free workplace and perform pre-employment substance testing.</b></div><div>
#airport #lineservice #Atlanta</div></div></div>

Line Service Technician - Full Time

Flock Safety

<div><h1 class="jobSectionHeader"><b>Who is Flock?</b></h1><p>
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.</p><p>
We&rsquo;re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It&rsquo;s intense but deeply rewarding for those who want to make an impact.</p><p>
With nearly $700M in venture funding and a $7.5B valuation, we&rsquo;re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.</p><p></p><h1 class="jobSectionHeader"><b>
The Opportunity</b></h1><p>
As our <b>IT Support Specialist</b>, you will be a key member of the Technology Experience team, focused on delivering exceptional on-site IT support and ensuring our meeting spaces and collaboration environments operate flawlessly.</p><p>
This is a highly visible, in-office role responsible for:</p><ul><li><p>
Supporting day-to-day technical needs of employees in our Atlanta office</p></li><li><p>
Owning enterprise conference room and A/V environments</p></li><li><p>
Providing white glove / executive-level support</p></li><li><p>
Partnering with Workplace and Operations teams to enhance the in-office technology experience</p></li><li><p>
Supporting workplace management systems (i.e. Eden)</p></li></ul><p><br>
This Atlanta, GA-based position is full-time in the office (5 days a week). Occasional early arrival or late departure may be necessary to support meetings and events. The role also requires the ability to perform physical tasks, such as lifting equipment, moving boxes, and working at floor level to install and maintain hardware.</p><p></p><h1 class="jobSectionHeader"><b>
The Skillset</b></h1><p></p><h2 class="jobSectionHeader"><b>
On-Site IT Support</b></h2><ul><li><p>
3+ years of experience supporting internal employees in a high-volume IT environment.</p></li><li><p>
Strong understanding of macOS and Windows operating systems.</p></li><li><p>
Experience troubleshooting hardware, peripherals, printers, docking stations, and end-user devices.</p></li><li><p>
Experience with IT ticketing systems (e.g., Jira Service Management, ServiceNow).</p></li><li><p>
Familiarity with MDM solutions (e.g., Kandji, Jamf) and endpoint security tools.</p></li><li><p>
Ability to prioritize tasks and manage multiple support requests in a fast-paced environment.</p></li><li><p>
Strong documentation habits and attention to detail.</p></li><li><p>
Basic understanding of network principles (e.g. WAN, VLAN, Firewalls, etc)</p></li><li><p>
IT Asset Management</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Enterprise A/V &amp; Meeting Space Ownership</b></h2><ul><li><p>
Direct experience supporting and troubleshooting conference room A/V systems</p></li><li><p>
Ensure executive meetings, board meetings, and company-wide events run seamlessly.</p></li><li><p>
Perform preventative maintenance and standardization of meeting room technology.</p></li><li><p>
Troubleshoot displays, conferencing hardware, microphones, cameras, and room control systems.</p></li><li><p>
Partner with vendors when needed for escalations or installations.</p></li><li><p>
Continuously improve meeting room reliability and user experience.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Executive Technology Support</b></h2><ul><li><p>
Experience providing high-touch, priority support to senior leadership.</p></li><li><p>
Comfortable providing real-time meeting support and rapid issue resolution.</p></li><li><p>
Strong communication skills with the ability to remain calm and professional under pressure.</p></li><li><p>
Proactive mindset &mdash; anticipating needs before they become issues.</p></li><li><p>
High level of discretion and professionalism.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Workplace Technology &amp; Systems</b></h2><ul><li><p>
Experience administering or supporting workplace management platforms (e.g., Eden).</p><ul><li><p>
Desk booking</p></li><li><p>
Visitor management</p></li><li><p>
Room scheduling</p></li><li><p>
Workplace analytics</p></li></ul></li></ul><p></p><p><i>
Feeling uneasy that you haven&rsquo;t ticked every box? That&rsquo;s okay; we&rsquo;ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.</i></p><p></p><p><b>
90 Days at Flock</b></p><p>
We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.</p><p><b>
The First 30 Days</b></p><ul><li><p>
Complete onboarding and build relationships across IT, Workplace, Security, and Operations.</p></li><li><p>
Gain familiarity with our ticketing system, MDM tools, workplace management systems, and on-site systems</p></li><li><p>
Audit current conference room A/V setups and documentation.</p></li><li><p>
Begin resolving Tier 1&ndash;2 support requests independently, both on-site and remotely</p></li><li><p>
Establish presence as the &ldquo;IT Concierge&rdquo;</p></li></ul><p><b>
The First 60 Days</b></p><ul><li><p>
Take ownership of daily conference room reliability and preventative maintenance.</p></li><li><p>
Improve documentation for meeting spaces and common troubleshooting workflows.</p></li><li><p>
Identify and implement quick wins to improve in-office technology experience.</p></li></ul><p><b>
90 Days &amp; Beyond</b></p><ul><li><p>
Establish best-in-class meeting room reliability standards.</p></li><li><p>
Proactively reduce recurring support issues through process improvements.</p></li><li><p>
Serve as the primary on-site technical point of contact for the Atlanta office.</p></li></ul><p></p><p><b>
Salary &amp; Equity</b></p><p>
In this role, you&rsquo;ll receive a starting salary between $75,000 and $100,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.</p><p></p><p><b>
Location</b></p><p>
This role is based in Atlanta, where you&rsquo;ll join our dynamic team to collaborate in person and drive innovation. Candidates must reside in or relocate to Atlanta, Georgia for this position.</p><p></p><p><b>
The Perks</b></p><p><b>
Flexible PTO</b>: We offer non-accrual PTO, plus 11 company holidays.</p><p><b>
Fully-paid </b><b>health benefits</b><b> plan for employees</b>: including Medical, Dental, and Vision and an HSA match.</p><p><b>
Family Leave</b>: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.</p><p><b>
Fertility &amp; Family Benefits: </b>We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.</p><p><b>
Spring Health: </b>Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.</p><p><b>
Caregiver Support:</b> We have partnered with Cariloop to provide our employees with caregiver support.</p><p><b>
Carta Tax Advisor:</b> Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.</p><p><b>
ERGs:</b> We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.</p><p><b>
WFH Stipend:</b> $150 per month to cover the costs of working from home.</p><p><b>
Productivity Stipend:</b> $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.</p><p><b>
Home Office Stipend:</b> A one-time $750 to help you create your dream office.</p><p><i>
Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.</i></p><p><i>
If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.</i></p><p><i>
At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.
</i></p><p><i>Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in </i><b><i>@</i></b><b><i>flocksafety.com</i></b><i>. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to </i><i>recruiting@flocksafety.com</i></p><p>
Compensation Range: $75K - $100K</p></div>

IT Support Specialist