operations manager Jobs in Dubai United Arab Emirates

operations manager

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office administrator

office manager Jobs in Dubai United Arab Emirates

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operation manager Jobs in Dubai United Arab Emirates

operation manager

administrative officer Jobs in Dubai United Arab Emirates

administrative officer

airport operations manager

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose<br>
</b></h5> <p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.<br>
</p><p>As <b>Head of Operational Performance </b>, you will drive global operational excellence across dnata Airport Operations through performance initiatives, service frameworks, and transformation programmes. The role supports strategic delivery by embedding continuous improvement, optimising operations, and enhancing safety, efficiency, and customer experience. It applies data-driven techniques to improve productivity and resource planning, while leading change and supporting integration and execution at station level. This is a full-time role based out of our Dubai office, which will require frequent (and sometimes extended) business travel.
</p><div><b>In this role, you will:
</b></div><ul><li>Lead and support operational transformation and strategic programmes across dnata Airport Operations using Management of Change frameworks and industrial engineering tools (e.g. Lean, Six Sigma, process mapping), delivering measurable improvements and supporting post-implementation adoption.
</li><li>Manage and maintain a global performance measurement framework covering operational, safety, financial, and productivity KPIs Ensure consistent reporting and enable data-driven decision-making across business units.
</li><li>Support operational input into new business opportunities and integrations by contributing to resource planning, budgeting, and implementation readiness. Collaborate with M&amp;A and Commercial teams to ensure alignment with dnata Airport Operations strategic priorities.
</li><li>Conduct benchmarking exercises with leading service providers and airlines to identify best practices and performance gaps, implement improvements, and facilitate global forums for knowledge-sharing, innovation, and alignment with industry standards.
</li><li>Establish structured communication with internal and external stakeholders to resolve service issues, identify synergies, and support consistent service delivery across locations.
</li><li>Collaborate with IT and business units to enhance automation, system integration, and resource modelling (e.g., RMS, INFORM) for improved planning, rostering, and capacity management.
</li><li>Lead and develop the Operational Performance and Transformation team, assigning responsibilities, building capabilities to support global operations and deliver impactful change.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><div><b>To be considered for the role, you must meet the below requirements:
</b></div><div><ul><li>Bachelor&rsquo;s degree in relevant discipline.
</li><li>Minimum of 10 years&rsquo; experience in Airport Operations Management.
</li><li>Industry experience in a management role with a major airline or ground handler.
</li><li>Robust knowledge of airport handling operations and operations management methodologies, systems, and improvement.
</li></ul></div><div><ul><li>Advanced analytical, data-driven problem-solving capabilities.
</li><li>Advanced relationship-building, cross-functional collaboration, negotiation, and stakeholder management skills.
</li><li>Proven leadership, team management, and change-management expertise.
</li><li>Experience managing large cross-functional strategic change projects in Airport Operations.
</li><li>Excellent written, verbal, presentation, and professional writing skills.
</li>Strong commercial and financial acumen.<br>
<li>
</li></ul></div><div></div><br>
<div><b>You will have an edge, if you have:
</b></div><div><ul><li>Master&rsquo;s degree (MBA or equivalent) in a relevant discipline.
</li>Large-scale operational transformation experience within the airport operations industry, airports, or with airlines.<br>
<li>
</li>
</ul> </div><p>At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if youre looking for a challenging and rewarding opportunity apply today and join our team.<br>
<br>
 <br>
<b>Recruitment Process and Timeline</b><br>
<br>
 <br>
dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe Your application journey begins by applying via our Careers website Please ensure your CV is up to date for our talent acquisition team to review your profile If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and your career aspirations If you are shortlisted you will then be invited to interview with our hiring managers If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.<br>
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits<br>
</b></h5> <div>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website -
<div>www.emirates.c
</div> om/careers</div></div>

Head of Operational Performance, dnata Airport Operations

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As <b>Department Manager Airside Operations </b>, you will manage and control resource planning and business continuity planning, on all operational areas, whilst meeting quality, safety and regulatory standards at all times; to measure delivery targets (KPIs) as mentioned in the service level agreements (SLAs).
</p><p>You will ensure that all standard operating procedures (SOPs) are up-to-date, and communicated in a clear, concise and timely manner alongside any regulatory, legal and operational and training guidelines enabling DWC operations to run in an optimum and efficient manner. This role is based full-time out of DWC airport, Dubai.
</p><div><b>In this role, you will:<br>
</b></div><div></div><div><ul><li>Be responsible for efficient busi ness planning of resources required for a safe and customer-centric ground handling operation (passenger terminal and airside operations) in accordance with dnata airport operations policies and procedures and customer airline specific requirements.
</li><li>In consultation with the Head of Airside Operations &amp; Passenger Services, ensure that the planning, resources, training, SOPs and manpower (dnata &amp; contingent) meet the safety, quality, regulatory and dnata operational requirements.
</li><li>Measure operational performance and develops KPIs in line with clients' SLA targets and sets a clear communication plan among the teams and department leaders. Reviews and flags inefficiencies.
</li><li>Ensure the most efficient use of resources (human and material) in accordance to Six Sigma lean methodology to safeguard cost effective operations.
</li><li>Ensure that results and corrective/preventive actions from safety incident investigations are communicated and implemented in collaboration with safety team, to protect the wellbeing of all employees and company assets.
</li><li>Manage ISAGO accreditations and prepares the teams for any audit requirements by customer airlines and other regulatory bodies.
</li><li>Review Training plans to ensure all employees are up-to-date on mandatory and regulatory trainings and possess the required knowledge to perform their duties safely.
</li><li>Manage and ensure implementation of best safety and security practices and supports dnata's safety management systems and safety policy by being a role model, conducting briefings, scheduled audits and observation programs.
</li><li>Analyse outcomes, lessons learned, trends on all service shortfalls, and provides analytical data with insights to the management, along with corrective measures.
</li><li>Ensure all systems and resources are in place to support operational needs through close collaboration with IT, Technical Services and Resource Planning.
</li><li>Plan and implements fall back procedures and contingency plans for system failures, disruptions and diversions at the DWC Terminal.
</li><li>In collaboration with Technical services, implement a preventive maintenance service schedule for all Ground Service Equipment (GSE).
</li></ul></div><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><div><ul><li>Bachelor's degree or a Diploma in Aviation or Airport operations.
</li><li>Minimum 6 to 10 years of experience in Airport operations or other Aviation related operational position in Airline/ Ground handling Industry
</li><li>Must have completed mandatory and Regulatory courses (e.g. Airside/Airport Safety Regulations)
</li><li>Professional expertise in the following: Aircraft Turnaround, Ramp Operations, Passenger/ Baggage Services
</li><li>Must have valid light vehicle license.
</li><li>Proficient knowledge of operational IT systems
</li><li>Advanced leadership, communication and stakeholder management skills.
</li>Proficient Data analysis and presentation skills<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have:
</b></p><div><ul><li>Any PMP Certification.
</li><li>Understanding of Lean Six Sigma Methodology.
</li><li>Safety qualifications such as NEBOSH.
</li><li>Expertise in areas such as ramp, aircraft turnaround, loading and unloading.
</li></ul></div></div><p>At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if you are looking for a challenging and rewarding opportunity apply today and join our team.<br>
</p><p></p><br>
<p><b>Recruitment Process and Timeline
</b></p><p>dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe Your application journey begins by applying via our Careers website Please ensure your CV is up to date for our talent acquisition team to review your profile If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and your career aspirations If you are shortlisted you will then be invited to interview with our hiring managers If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</p></div><p></p>

Department Manager Airside Operations, DWC

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><div>As Regional CEO dnata Airport Operations you will be accountable for the delivery of business and strategic objectives for dnata Airport Operations portfolio across the Americas Region. These accountabilities include regional operational, commercial, financial, and business development performance in alignment to Airport Operations (AO) divisional and onednata strategy.<br>
</div><div></div><br>
<div><b>In this role, you will:<br>
</b></div><div></div><ul><li>Be responsible for formulating and executing both long and short-term regional strategies, ensuring alignment with dnata AO global strategy as outlined by the CEO dnata Airport Operations.
</li><li>Maintain a minimum three-year planning horizon in accordance with the Medium-Term Plan (MTP), while effectively and efficiently deploying resources and manpower to optimise operational performance.
</li><li>Develop and maintain strong relationships by partnering and engaging with key internal and external stakeholders to drive customer satisfaction and achieve excellence.
</li><li>Act as a representative of One dnata, fostering collaboration with local and global customers, airports, and authorities.
</li><li>Monitor and evaluate business performance against agreed metrics, including financial, operational, people, safety, quality, and sustainability, whilst supporting Business Leaders in implementing effective corrective actions where necessary. Proactively identify opportunities for continuous improvement in the company's performance and product or service offerings.
</li><li>Ensure business activities are conducted in compliance with the dnata Way governance framework and all applicable local and international laws, regulations, standards, and rules. Act in the company's best interests at all times, ensuring decisions are made within authority limits and supported by appropriate due diligence and risk analysis.
</li><li>Maintain and drive profitable business growth within the region. Innovate and seek to introduce new products or service offerings that support business growth and customer needs, including engaging other dnata divisions with one dnata opportunities and initiatives.
</li><li>Proactively diagnose problems and oversee the resolution of these. Drive creative problem solving for unexpected or challenging problems.
</li><li>Keep abreast of industry trends and best practice, ensuring product and services offering is aligned. Attend major industry forums, exhibitions, and conferences.
</li><li>Prioritise safety in all decision-making, serving as a role model for safety behaviours and holding direct reports accountable for adhering to dnata&rsquo;s safety standards and best practices.
</li><li>Establish clear, measurable objectives for direct reports at the functional or departmental level, aligned with dnata&rsquo;s framework and processes. Drive accountability for performance while providing the necessary support and resources to enable success.
</li><li>Act as a member of the Board of Directors for the assigned region, as required.
</li><li>Use systems and data to develop insights that will support the decision-making process to proactively define actions that will drive business efficiency and success in areas such as: financial projections and scenario planning for the selection and execution of strategic initiatives and business development opportunities; driving profitability of contracts and services through pricing and commercial tools; identification of underlying root causes for operational performance and resource planning inefficiencies to establish targeted improvement programmes, etc.
</li></ul><h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<div><b>To be considered for the role, you must meet the below requirements:<br>
</b></div><div></div><br>
<ul><li>A degree or honours qualification is required; possession of an MBA is desirable.
</li><li>A minimum of 15 years of experience in Airport Operations within an international airline or ground handling organisation, of which at least 6 years in a senior leadership role is preferred.
</li><li>Demonstrated experience in greenfield projects or business start-ups would be an advantage.
</li><li>The role will be based in our Dubai headquarters, with frequent travel to the Americas required.
</li>Fluency in Spanish and Portuguese is advantageous.<br>
<li>
</li></ul><p></p><br>
<p><b>Recruitment </b><b>Process and Timeline<br>
</b><br>
</p><p>Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group .
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits<br>
</b></h5><p></p><br>
<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Regional CEO dnata Airport Operations, Americas

<b>Job Purpose </b><p>At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world?</p> <p>Join us in Cosmopolitan Dubai as a <strong>Technical Product Manager - Airport Services</strong> and make your mark on the aviation world by taking our products to the next level!</p> <p> <strong> <span>In this role you will:</span></strong>  </p> <ul> <li>Collaborate with TPOs (technical product owners), peer groups, vendors, and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs), utilizing business value, assessment of available capacity, and effectively sequencing and prioritizing backlogs.</li> <li>Lead a team of TPOs through collaboration, delegation, and empowerment to ensure effective delivery of our technology solutions.</li> <li>Collaborate with architecture, engineering, and service management teams to ensure the overall backlogs are balanced to provide a scalable, user experience-optimized, stable, and performant technology product that continually meets business needs. Ensure Technical Debt, NFRs (Non-Functional Requirements), and System enablers are considered, captured, and cascaded to team backlogs.</li> <li>Participate in Sprint demos at the team level and assist in the preparation of system demos and other varied levels of involvement across a suite of Demos and Visual Release Notes at the team level. Engage in the preparation and delivery of PI demos to the stakeholder group via Inspect &amp; Adapt workshops with the overall goal of driving increased use and adoption.</li> <li>Responsible for the quality and integrity of the data held in the Product Catalogue for your specific Product/s. Define a methodology for analysing and responding to target metrics and value post PI delivery, aiming to drive increased use and adoption of our technology products.</li> <li>Develop and mentor TPOs, supporting their professional development. Contribute to the TPM peer community in identifying and acting upon opportunities for Learning and Development, growth, and advancement.</li> <li>Maintain the quality and integrity of the data held in the Product catalogue and features within the technical and team boundaries, ensure the identification and contribution of risks and dependencies, and ensure appropriate team backlogs reflect any impact.</li> <li>Drive the partnership with applicable product vendors, ensuring timely feature/product upgrades, and maximising the product's efficiency and effectiveness. Minimise bespoke customisation and influence business process changes to best utilize vendor-supplied products.</li> <li>Own data and information product roadmap and ensure compliance with Enterprise Data &amp; Analytics strategic guidelines, architecture patterns, and business value consideration in coordination with business managers and leaders.</li> <li>Capture and align semantic information (business metadata) across diverse business areas, translating it into appropriate intermediate formats (e.g., information metrics or similar) and logical Enterprise Data and Information Models.</li> </ul><b> Qualification </b><p> <strong>To be considered for the role, you must meet the below requirements:</strong> </p> <ul> <li> <div>Degree or Honours (12+3 or equivalent) in a relevant domain, e.g., Operations Research, Marketing, Science, Information Systems, e-commerce.</div> </li> <li> <div>8 + years of practical experience working as a Technical Product Manager or Product Owner.</div> </li> <li> <div>Well-versed in the tools for the technical product aspects of software delivery.</div> </li> <li> <div>Strong communication skills at peer, line, and stakeholder levels. Ability to lead by example using evidence, information, and data to empower people and lead changes.</div> </li> <li> <div>Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domains or technical areas. Demonstrated evidence of knowledge in the technical area and its application.</div></li></ul>

Technical Product Manager - Airport Services

Atlantis Resorts

<p>Are you passionate about engaging and helping multiple nationalities daily? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis Dubai is looking for someone like you!</p><p>As Agent, Airport Services, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments. You will have to ensure that the team members are fully aware of the operating procedures.</p>

Team Leader, Airport Services

KERZNER INTERNATIONAL LIMITED

<p>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</p> <p>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</p> <p><strong>About The Role</strong></p> <p>Are you passionate about engaging and helping multiple nationalities daily? Can you keep a smile while handling large volume? Do you thrive on creating amazing experiences for guests? If you are, Atlantis Dubai is looking for someone like you!</p> <p>As Agent, Airport Services, you will be the first point of contact with all guests you have to ensure that all needs are met and that they are assisted in a warm and personalized manner. You will keep a high energy and positive environment while working with a great team. Moreover, you will have to maintain an efficient and effective flow of information with the guest and all internal departments. You will have to ensure that the team members are fully aware of the operating procedures.</p> <p><strong>About You</strong></p>

URBAN SCIENCE BUILDING CONTRACTING

<p><b>Job Title:</b> Project Manager &ndash; Fit Out Department<b>:* Projects / Operations Reporting </b>To:* General Manager / Director Job <b>Summary:</b></p><p>The Project Manager &ndash; Fit Out is responsible for leading, managing, and executing interior fit-out projects from initiation to handover. This role ensures that projects are delivered on time, within budget, and according to the highest quality and safety standards. The candidate <b>must have proven experience working on Istanbul Airport projects or similar large-scale airport interior developments.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage all phases of interior fit-out projects, including planning, design coordination, procurement, execution, and handover.</li><li>Ensure all works are executed as per approved drawings, specifications, and project schedules.</li><li>Supervise project teams, site engineers, and subcontractors to ensure quality workmanship and adherence to timelines.</li><li>Prepare and monitor project budgets, schedules, and progress reports.</li><li>Coordinate with clients, consultants, architects, and vendors to ensure smooth communication and issue resolution.</li><li>Review and approve material submittals, shop drawings, and work programs.</li><li>Implement and enforce strict quality control and safety procedures on site.</li><li>Identify and mitigate project risks, delays, or cost overruns proactively.</li><li>Lead project meetings, prepare progress reports, and ensure proper documentation of all project activities.</li><li>Ensure successful project handover with all required close-out documents and client satisfaction.</li></ul><p><b>Qualifications and Experience:</b></p><ul><li>Bachelor&rsquo;s Degree in Civil Engineering, Architecture, or Interior Design (Master&rsquo;s preferred).</li><li><b>Minimum 10&ndash;15 years of experience</b> in project management within the <b>interior fit-out industry</b>.</li><li><b>Experience with Istanbul Airport or other major airport interior projects is mandatory.</b></li><li>Proven track record of managing large-scale, high-end interior projects (hospitality, airport lounges, or commercial developments).</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong knowledge of project planning tools, contract management, and quality standards.</li><li>Ability to manage multiple stakeholders and deliver under tight deadlines.</li><li>Proficiency in MS Project, AutoCAD, and MS Office Suite.</li></ul><p><b>Key Competencies:</b></p><ul><li>Project Leadership &amp; Strategic Planning</li><li>Budgeting &amp; Cost Control</li><li>Quality &amp; Safety Management</li><li>Stakeholder &amp; Client Coordination</li><li>Problem Solving &amp; Decision Making</li><li>Strong Communication &amp; Negotiation Skills</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED15,000.00 - AED25,000.00 per month</p>

PROJECT MANAGER - ISTANBUL AIRPORT

Explore 7237+ Airport operations manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7237 airport operations manager jobs IN Dubai United Arab Emirates

Head of Operational Performance, dnata Airport Operations

Department Manager Airside Operations, DWC

Regional CEO dnata Airport Operations, Americas

Technical Product Manager - Airport Services

Team Leader, Airport Services

Team Leader, Airport Services

PROJECT MANAGER - ISTANBUL AIRPORT