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airport operations manager

Thales

<div>Location: Jeddah, Saudi Arabia
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North &ndash;South Railway (NSR), the longest system of it&rsquo;s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country&rsquo;s critical infrastructure and e-security solutions that secure the country&rsquo;s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.
JOB OBJECTIVE
The operational efficiency, safety, and passenger experience of airports undergoing refurbishment or modernization is a critical success factor for airport authorities and aviation stakeholders. It relies on a comprehensive understanding of terminal operations, airside/landside processes, regulatory compliance (ICAO, IATA, ACI), capacity planning, passenger flow modeling, baggage and cargo systems, aviation security, operational technologies (AODB, RMS, FIDS, BHS), and multi-stakeholder coordination across live brownfield environments.
The projects associated with airport refurbishment and expansion are highly complex, phased, and multi-disciplinary in nature, and require deep operational expertise, systems thinking, and the ability to translate operational requirements into robust architectures, technical specifications, and Target Operating Models that will govern airport performance for 15-30 years.
The role of the Airport Operations Architect is to ensure the overall operational coherence and long-term viability of these projects by acting as the operational Design Authority, defining future-state Concepts of Operations (CONOPS), ensuring alignment of all stakeholders and engineering disciplines, and guaranteeing that the refurbished airport will meet international standards, capacity targets, and service level commitments throughout its operational lifecycle. 
ROLES &amp; RESPONSIBILITIES
<ul><li>Act as the Operational Design Authority for the airport refurbishment or modernization program, ensuring that all design, architecture, systems, and infrastructure decisions are operationally sound, compliant, and fit-for-purpose over the project lifecycle.</li><li>Define and structure the Target Operating Model (TOM) and Concept of Operations (CONOPS) for the future-state airport, covering terminal, airside, landside, back-of-house, and technical/operational systems, in coordination with airport authority, airlines, ground handlers, and regulatory agencies.</li><li>Lead comprehensive operational, functional, and capacity assessments of existing facilities and systems, benchmarking performance against ICAO, IATA, and ACI standards, and identifying gaps, bottlenecks, non-compliances, and strategic improvement opportunities.</li><li>Translate operational requirements and service level objectives into technical and functional specifications for passenger processing systems, baggage and cargo handling, operational IT systems (AODB, RMS, FIDS), security and border control, ICT backbone, and terminal/airside/landside layouts and facilities.</li><li>Coordinate internal and external partners (airport authority, airlines, security agencies, air navigation service providers, engineering and architectural consultants, systems integrators) to achieve a coherent operational vision and ensure alignment across all project disciplines (architecture, MEP, ICT, security).</li><li>Participate in the costing and commercial structuring of operational solutions, ensuring competitiveness and value-for-money while maintaining operational integrity, and contributing to Work Package definitions, RFP documentation, and procurement strategies.</li><li>Oversee the choice of operational and technical solutions in a context of long-term planning (15-30 year horizons), balancing innovation, scalability, resilience, and operational continuity, while maintaining a pragmatic, phased approach to implementation in live airport environments.</li><li>Communicate and defend operational solutions in support of project strategy, senior leadership, government authorities, and regulatory bodies, ensuring that operational recommendations are credible, evidence-based, and aligned with the airport's strategic objectives and passenger experience goals.</li><li>Participate in and guide operational policy and governance for the project, including phasing strategies, operational continuity planning during construction, ORAT (Operational Readiness and Airport Transfer) programs, and post-implementation performance monitoring and optimization.</li></ul>
WORK EXPERIENCE REQUIREMENTS
12-15 years of experience in airport operations, terminal management, airport planning, or aviation infrastructure consulting, including at least 5 years in senior operational or technical leadership roles (Head of Operations, Operations Manager, Lead Consultant, or Design Authority) on major airport refurbishment, expansion, or greenfield programs.
QUALIFICATION, CERTIFICATION &amp; EDUCATIONAL REQUIREMENTS
Bachelor's degree in Airport Management, Aviation / Aeronautical Engineering, Industrial Engineering, Transport Planning, Systems Engineering, or a related discipline.
Master's degree in aviation, transport, systems engineering, or related field is strongly preferred.
Professional certifications such as ACI AMPAP (Airport Management Professional Accreditation Programme), ICAO AVSEC, PMP, PRINCE2, or equivalent aviation/project management credentials are highly desirable.
PREFERRED SKILLS
<div>The qualities needed to succeed in this role are: 
<ul><li>A structured, systems-thinking approach to airport operational architectures, including mastery of operational modeling and simulation tools (CAST, SIMMOD, or equivalent), capacity and Level of Service analysis, and the ability to decompose complex multi-stakeholder operational requirements into coherent technical specifications and design inputs.</li><li>Wide-ranging technical and operational expertise across airport domains: terminal operations (passenger flows, check-in, security, immigration, boarding, baggage claim), airside operations (apron, stands, GSE, refueling, airfield lighting, NAVAIDs), landside interfaces (curbside, parking, public transport), baggage and cargo systems (BHS, CHS, sortation, EDS), and operational IT systems (AODB, RMS, FIDS, resource management, operational control centers).</li><li>A deep understanding of international aviation standards and best practices (ICAO Annexes 9, 14, 17, Doc 9157; IATA ADRM, LoS standards, Ground Operations Manual; ACI policies and benchmarks), with the ability to interpret, apply, and defend compliance positions in front of regulators, airport authorities, and government stakeholders.</li><li>The ability to analyze operational needs, demand scenarios, and growth forecasts, and to extract robust, future-proof technical requirements, design constraints, and performance KPIs that will guide architecture, engineering, and systems integration over the full project lifecycle.</li></ul></div><ul><li>The ability to lead and influence multi-disciplinary teams and stakeholders, including airport operators, airlines, ground handlers, security agencies, consultants (architecture, engineering, systems), and contractors, ensuring operational requirements are understood, prioritized, and embedded in all project deliverables.</li><li>An innovative, forward-looking vision with a 15-30 year solution-building perspective (anticipating growth, new aircraft types, evolving passenger expectations, digital transformation, automation, sustainability), while maintaining a pragmatic, phased, and risk-managed approach to implementation in constrained brownfield environments with operational continuity requirements.</li><li>A strong capacity for communication, persuasion, and credibility that will support operational strategy, defend design choices, and lend authority to recommendations presented to senior management, government authorities, and international regulatory bodies.</li><li>Excellent documentation and specification writing skills, with the ability to produce clear, structured, and defensible operational studies, Target Operating Models, Concepts of Operations, technical specifications, Work Package definitions, and RFP requirements that will guide procurement, design, and implementation.</li></ul>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

Solution Architect - Airport Operations

daa International

<div>
 
 
 We unlock value for Airport Owners and Investors.
 
 
 
 
 
 
 
 daa International
 
 was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 
 
 
 
 
 Working at
 
 daa International
 
 offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 
 
 
 
 
 
 The Operations Planning Manager
 
 will contribute to translating forecast demand into practical operational plans, supporting coordination across stakeholders and helping to ensure the smooth delivery of daily operations. The role requires strong analytical capability, attention to detail, and effective communication skills. In addition, the role holder will support the development of local team members and contribute to a culture of collaboration, continuous improvement, and knowledge sharing in line with daa International&rsquo;s values.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Operational Planning &amp; Forecasting:
 
 
 
 Develop and maintain short-term and seasonal operational plans, aligning passenger demand, aircraft schedules, and terminal capacity. Analyse forecasts to identify potential capacity constraints and support the development of mitigation actions for peak periods.
 
 
 
 
 
 
 Capacity Planning &amp; Slot Coordination:
 
 
 
 Support capacity planning activities across terminal operations and coordinate with the slot coordinator to manage slot requests. Ensure planning assumptions reflect operational constraints and available capacity.
 
 
 
 
 
 
 Resource Planning &amp; Operational Readiness:
 
 
 
 Coordinate resource planning activities for terminal operations, including check-in and passenger processing areas. Support operational readiness for peak periods, new facilities, and operational changes.
 
 
 
 
 
 
 Data Analysis &amp; Performance Monitoring:
 
 
 
 Analyse operational data, including passenger volumes and peak demand patterns, to support planning activities. Provide insights to support operational decision-making and continuous improvement.
 
 
 
 
 
 
 Reporting &amp; Data Management:
 
 
 
 Prepare regular operational reports and support the production of management and stakeholder reporting. Ensure data accuracy, consistency, and timely delivery of information.
 
 
 
 
 
 
 Stakeholder Coordination:
 
 
 
 Work closely with airlines, ground handlers, and internal teams to coordinate operational plans. Support planning meetings and working groups to ensure alignment across stakeholders.
 
 
 
 
 
 
 Disruption Planning &amp; Operational Support:
 
 
 
 Assist in planning for operational disruptions, including facility outages or changes to operations, and support coordination of mitigation measures to minimise operational impact.
 
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or any related degree (Required)
 </li>
 <li>
 10+ years of airport operations planning experience, with a proven track record of delivering effective Operations Planning in a large Airport.
 </li>
 <li>
 Expert understanding of operations planning, modelling, capacity assessment, slot coordination, resource planning, traffic forecasting, and scenario planning.
 </li>
 <li>
 Strong experience of using Airport Operations modelling and planning tools is highly desirable.
 </li>
 <li>
 Experience in planning for peak operations, irregular or disrupted operations, and seasonal traffic variations.
 </li>
 <li>
 Preferred Aviation experience within Saudi Arabia or in the GCC preferred.
 </li>
 </ul>
 
 
 
 
 
 Wishing you all the best!
 
 
</div>

Operations Planning Manager

<div>
 
 
 We unlock value for Airport Owners and Investors.
 
 
 
 
 
 
 
 daa International
 
 was established in early 2014 to leverage the expertise, track record, and experience embedded in the daa Group companies and make it available to the market. It does this by reaching into the organization and assembling skilled teams to deliver customized solutions to unlock value in airports for investors and state owners. The group's capability covers all aspects of airport ownership, investment, and commercial operation. With over 5,000 employees across the group, daa International can draw on a vast pool of subject matter proficiency.
 
 
 
 
 
 Working at
 
 daa International
 
 offers a fast-paced environment with a variety of opportunities for every airport professional. We provide a unique environment where you work alongside high preforming industry leaders, join a culture that embraces equality, inclusion and diversity and where continuous development and collaboration is at the forefront.
 
 
 
 
 
 This role requires deep operational knowledge, expert incident response management and strong leadership skills. The role-holder is expected to develop our local colleague team members to achieve their full potential, demonstrate positive behaviour and showcase daa International&rsquo;s core values of expertise, leadership and knowledge transfer.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Shift Leadership &amp; Oversight: Oversee the daily operational plan, engaging with key stakeholders, ensuring effective communication, and managing incident response to deliver effective and efficient operations in a safe and secure manner. Coach and support duty managers in the delivery of the operational plan, ensuring alignment with strategic objectives and effective use of key operational systems and reporting.
 </li>
 <li>
 Incident Management: Coach and advise Duty Managers during crises, ensuring operational resilience and rapid restoration of normal operations.
 </li>
 <li>
 Performance and Insights: Use passenger feedback and data to address service issues, resolve complaints and enhance the passenger experience.
 </li>
 <li>
 Technology Integration and Innovation: Drive the adoption of innovative tools and systems to improve decision-making, efficiency and passenger experience.
 </li>
 </ul>
 
 
 
 
 
 
 Leadership and Team Development:
 
 
 
 <ul>
 <li>
 Coach and Mentor Duty Managers: Guide decision-making, incident management and performance improvement, focusing on team capability building and succession planning.
 </li>
 <li>
 Empower Operational Teams: Facilitate knowledge transfer, leadership growth and accountability to drive high performance and create a sustainable legacy.
 </li>
 <li>
 Performance Management of Teams: Empower local teams to address performance issues effectively by cultivating a supportive culture and mentoring the Duty Management team to engage in constructive, solution-focused conversations with their teams.
 </li>
 <li>
 Training Delivery: Develop and deliver both on-the-job and classroom-based training programs to enhance the skills, knowledge and confidence of Duty Managers and operational teams.
 </li>
 </ul>
 
 
 
 
 
 
 Collaboration and Communication:
 
 
 
 <ul>
 <li>
 Stakeholder Engagement: Build strong relationships with internal and external stakeholders, ensuring a cohesive approach to operational delivery.
 </li>
 <li>
 Safety and Compliance: Promote a safety-first culture, ensuring health, safety and security standards are upheld and incidents are promptly addressed.
 </li>
 <li>
 Timely Escalation: Advise the Senior Leadership Management Team of any high-level operational, safety or security related alerts or developments which may have an impact on the airport operating environment.
 </li>
 </ul>
 
 
 
 
 
 
 Monitoring and Reporting:
 
 
 
 <ul>
 <li>
 Performance Metrics: Track and review KPIs, guiding teams to meet targets and identify areas for improvement.
 </li>
 <li>
 Data Analysis: Support the preparation of operational reports to inform decision-making and drive improvements.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 10+ years of airport operations experience, with at least three years in a duty management role in an airport environment.
 </li>
 <li>
 Demonstrable experience over multiple years in managing shift-based teams in a Terminal Operations or AOCC environment.
 </li>
 <li>
 Proven experience in inspiring, motivating and developing staff members to deliver at their best in a pressurised airport environment.
 </li>
 <li>
 Demonstrated ability to influence and collaborate with stakeholders at all levels of the operations.
 </li>
 <li>
 Preferred Aviation experience within Saudi Arabia or in the GCC.
 </li>
 </ul>
 
 
 
 
 
 Wishing you all the best!
 
 
</div>

AOCC Senior Duty Manager

Facility Management

<div>Job Purpose
To perform the assigned role within the BHS package covering Baggage Handling Systems, baggage flow availability, controls/MEP interfaces, baggage hall safety and operational continuity, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.
Key Responsibilities
Deliver the BHS package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.
Protect baggage flow, BHS availability, baggage hall safety, controls/MEP interfaces and rapid operational recovery.
Coordinate planned and reactive works with airport operations, airlines/ground handlers, control room and adjacent technical teams.
Qualifications, Experience and Courses
Degree/equivalent in business, facilities management, engineering or relevant field; 15+ years FM covering engineering/maintenance services, including 10 years in senior roles leading large teams; minimum 5 years GCC experience; English proficiency mandatory, Arabic beneficial; complex stakeholder/live operations experience.
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.
Airport-Specific Competencies
Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.
Key Deliverables / KPIs
SLA/KPI compliance
Zero uncontrolled safety/security breach
Quality of evidence and reporting
Timely escalation and corrective action closure
BHS availability
Baggage flow impact
Repeat fault reduction</div>

BHS Service Director

Astek Middle East

<div>
 
 
 Operations Director &ndash; Airport Parking &amp; Mobility
 
 
 
 
 
 
 We are looking to connect with experienced professionals for Senior Business Analyst roles. The ideal profile includes:
 
 
 
 Operations Director &ndash; Airport Parking &amp; Mobility
 
 
 
 
 
 
 Education
 
 
 
 &bull; Bachelor&rsquo;s Degree (Engineering / Operations / Business)
 
 
 
 
 &bull; Lean / Six Sigma certification preferred
 
 
 
 
 
 
 Candidate Profile
 
 
 
 &bull; 8&ndash;12 years in large-scale operations management
 
 
 
 
 &bull; Experience in airport operations, parking concessions, transport terminals, or facility management
 
 
 
 
 &bull; Proven track record implementing SOPs and structured systems
 
 
 
 
 &bull; Experience managing large teams
 
 
 
 
 
 
 Position Objective
 
 
 To design, implement, and enforce professional operational processes, systems, and controls
 
 
 across all parking and mobility functions, ensuring structured, KPI-driven, audit-ready performance
 
 
 aligned with airport-grade standards.
 
 
 
 
 
 Core Responsibilities &ndash; Operational Control
 
 
 &bull; Direct oversight of 24/7 parking, shuttle, towing, enforcement, and cash operations
 
 
 &bull; Ensure real-time operational visibility across all terminals
 
 
 &bull; Lead peak-hour traffic deployment planning
 
 
 &bull; Manage incident escalation and crisis response
 
 
 &bull; Guarantee operational continuity at all times
 
 
 
 
 
 Process Development &amp; SOP Implementation
 
 
 &bull; Develop and implement comprehensive SOP manual within 90 days
 
 
 &bull; Standardize shift handover, incident reporting, towing workflow, shuttle dispatch process
 
 
 &bull; Establish gate malfunction and cash reconciliation procedures
 
 
 &bull; Eliminate ad-hoc operational instructions
 
 
 
 
 
 KPI &amp; Performance Monitoring
 
 
 &bull; Shuttle on-time performance &ge; 95%
 
 
 &bull; Gate uptime &ge; 98%
 
 
 &bull; Towing response time within SLA
 
 
 &bull; Revenue leakage incidents minimized
 
 
 &bull; 100% structured daily reporting compliance
 
 
 
 
 
 Control Room &amp; Reporting Discipline
 
 
 &bull; Establish central operational control structure
 
 
 &bull; Implement daily operational reports and monthly dashboards
 
 
 &bull; Ensure data accuracy and audit-ready documentation
 
 
 
 
 
 Subcontractor &amp; SLA Enforcement
 
 
 &bull; Monitor shuttle and towing contractors
 
 
 &bull; Enforce SLA penalties and performance reviews
 
 
 &bull; Ensure compliance with insurance, staffing, vehicle standards, and cleanliness
 
 
 &bull; Prevent unauthorized subcontracting
 
 
 
 
 
 Workforce Discipline &amp; Culture
 
 
 &bull; Establish professional command structure
 
 
 &bull; Train supervisors on structured reporting
 
 
 &bull; Implement attendance control and productivity tracking
 
 
 &bull; Develop middle management capability
 
 
 
 
 
 First 6-Month Deliverables
 
 
 &bull; Complete SOP manual issued
 
 
 &bull; KPI dashboard operational
 
 
 &bull; Daily reporting standardized
 
 
 &bull; SLA enforcement structure active
 
 
 &bull; Reduction in operational incidents
 
 
 &bull; Improved traffic flow metric
 
 
 
</div>

Director of Operations

Vanderlande Industries

<div><h3 class="jobSectionHeader">Job Title</h3>
Project Manager<h3 class="jobSectionHeader">
Job Description</h3>
Project Manager JD
Your department
Vanderlande is a global leader in baggage handling systems, with operations in over 600 airports worldwide, including 12 of the world&rsquo;s 20 busiest airports. The EMEA LATEM region plays a vital role in this success, with the Middle East standing out as one of the most strategically important and active markets. Vanderlande has executed some of the region&rsquo;s most complex and high-profile airport projects, supporting key hubs with integrated systems and long-term service commitments.
With a focus on safety, quality, and on-time delivery, the team in the Middle East works closely with airport operators, contractors, and government stakeholders to ensure seamless project execution. These projects are critical in enabling the next generation of airport infrastructure and improving the passenger journey through innovative, efficient, and scalable solutions. 
Learn more at www.vanderlande.com.
Position Overview
We are seeking an experienced and results-driven Project Manager to oversee the planning, execution, and delivery of multiple Baggage Handling System (BHS) projects in Middle East. The successful candidate will be responsible for managing several projects, ensuring seamless coordination between internal teams, subcontractors, suppliers, and client stakeholders, while meeting the highest standards of safety, quality, and performance.
Responsibilities
Lead and coordinate multiple BHS projects under a unified program framework in Middle East. Ensure alignment of all project scopes with contractual requirements, budget constraints, and timeline expectations. Act as the primary point of contact for senior client representatives, regulatory authorities, and internal stakeholders. Monitor project performance using tools such as KPIs and Finance Tools. Oversee integration of mechanical, electrical, controls, and IT components across project workstreams. Manage change requests, scope of deviations, and claims in accordance with contractual obligations. Ensure proper financial controls, forecasting, invoicing, and cost tracking. Develop and maintain program dashboards, reporting structures, and executive summaries for internal and external stakeholders. Promote a culture of safety, compliance, and operational excellence across the program. Mentor and support project managers, engineers, and cross-functional teams on performance and development. Close coordination with internal stakeholders and speed of decision making Challenge the project engineering teams to have minimum impact on airport operation The Project Manager ensures effective control of scope, cost, and timeline, addresses issues and deviations promptly, and manages risks by identifying, assessing, and mitigating them throughout the program lifecycle. Work with and align all stakeholders on mitigations and contingencies during project works to ensure smooth airport operations
Qualifications &amp; Skills<ul><li>
Bachelor's or Master's Degree in Engineering, Project Management, or related field.</li><li>
PMP or equivalent project/program management certification is strongly preferred.</li><li>
Minimum 10 years of experience in project/program management, with at least 5 years in BHS or airport systems.</li><li>
Proven track record managing large-scale, complex infrastructure or airport-related programs in the Middle East or similar environments.</li><li>
Strong knowledge of airport operational requirements, baggage handling technologies, and safety/security regulations.</li><li>
Excellent stakeholder management at all levels and negotiation skills.</li><li>
Strong financial acumen and understanding of FIDIC or similar contract frameworks.</li><li>
Familiarity with relevant BHS standards (e.g., IATA, ICAO) and international work exposure will be an add on</li><li>
Fluent in English; Arabic is an advantage.</li><li>
Strong critical thinking skills with a determined approach to managing challenging projects.</li></ul>
Key Skills
<ul><li>Strategic planning and program governance</li><li>
Multi-project leadership and coordination</li><li>
Technical knowledge of BHS systems</li><li>
Budgeting, forecasting, and cost control</li><li>
Risk management and mitigation</li><li>
Stakeholder engagement and communication</li><li>
Problem-solving and decision-making under pressure</li><li>
Team leadership and performance coaching</li><li>
Familiarity with Primavera P6, MS Project</li></ul>
Diversity &amp; Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.</div>

Project Manager

<div>Job Purpose
To perform the assigned role within the BHS package covering Baggage Handling Systems, baggage flow availability, controls/MEP interfaces, baggage hall safety and operational continuity, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.
Key Responsibilities
Deliver the BHS package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.
Protect baggage flow, BHS availability, baggage hall safety, controls/MEP interfaces and rapid operational recovery.
Coordinate planned and reactive works with airport operations, airlines/ground handlers, control room and adjacent technical teams.
Qualifications, Experience and Courses
Minimum 4 years previous FM experience in GCC and 15+ years hands-on experience leading hard services; knowledge of MEP systems including HVAC, ELV and firefighting O&amp;M; prepare PPM plans, track work order execution and update EAMS; strong manpower management; MS Office, scheduling and planning; qualified engineer with degree/diploma.
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.
Airport-Specific Competencies
Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.
Key Deliverables / KPIs
SLA/KPI compliance
Zero uncontrolled safety/security breach
Quality of evidence and reporting
Timely escalation and corrective action closure
BHS availability
Baggage flow impact
Repeat fault reduction</div>

BHS Facilities and Maintenance Manager

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