guest experience supervisor Jobs in Jeddah

guest experience supervisor

maintenance manager

operations team lead

production manager

safety officer

operations supervisor

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
<br>
<br>
You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
<br>
<br>
Key job responsibilities<br>
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
<br>
Support and train employees to deliver great service and supervise them in their daily tasks
<br>
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
<br>
Work with other departments to find solutions to address common issues or support needs in areas of key performance
<br>
Use data analysis to identify ways to optimise safety, quality and productivity
<br>
<br>
A day in the life<br>
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
<br>
<br>
You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
</div></div><div><p>BASIC QUALIFICATIONS</p><ul><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Advanced proficiency in local language in both written and verbal communication</li><li>Relevant experience working with data analytics and using these metrics to identify problems</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>1+ years of Amazon Amnesty Floor Monitoring experience</li><li>Experience of stakeholder management including building and maintaining professional relationships</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service</li><li>Upper intermediate proficiency in English</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
SAU, Jeddah</div></p></div><div><p><div>
Fulfillment Associate</div></p></div></ul></div>

Operations Team Lead

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
 <br/>
 <br/>
 You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
 <br/>
 <br/>
 Support and train employees to deliver great service and supervise them in their daily tasks
 <br/>
 <br/>
 Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
 <br/>
 <br/>
 Work with other departments to find solutions to address common issues or support needs in areas of key performance
 <br/>
 <br/>
 Use data analysis to identify ways to optimise safety, quality and productivity
 <br/>
 <br/>
 A day in the life
 <br/>
 <br/>
 Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
 <br/>
 <br/>
 You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Advanced proficiency in local language in both written and verbal communication
  </li>
  <li>
   Relevant experience working with data analytics and using these metrics to identify problems
  </li>
  <li>
   Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of Amazon Amnesty Floor Monitoring experience
  </li>
  <li>
   Experience of stakeholder management including building and maintaining professional relationships
  </li>
  <li>
   Experience in an operational environment, such as logistics, retail, hospitality, or customer service
  </li>
  <li>
   Upper intermediate proficiency in English
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3049748
</div>


Raffles

<div><b>Company Description</b><p><br>
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.</p><b><br>
Job Description</b><p><br>
We are seeking an enthusiastic and detail-oriented Outlet Supervisor to join our team in Jeddah, Saudi Arabia. As an Outlet Supervisor, you will play a crucial role in ensuring the smooth operation of our food and beverage outlet while delivering exceptional customer service and maintaining high standards of quality.</p><ul><li>
Lead and supervise the outlet team, ensuring adherence to service standards and company policies</li><li>
Handle guest concerns professionally and efficiently, providing friendly and engaging service</li><li>
Implement and enforce outlet policies, procedures, and service standards</li><li>
Oversee food and beverage preparation, ensuring compliance with safety and sanitation policies</li><li>
Manage inventory levels and coordinate with suppliers to maintain adequate stock</li><li>
Train and mentor team members to foster a collaborative and customer-focused environment</li><li>
Monitor and evaluate team performance, providing constructive feedback and motivation</li><li>
Assist in developing and implementing strategies to improve outlet efficiency and profitability</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Stay updated on industry trends and implement innovative ideas to enhance guest satisfaction</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management or a related field</li><li>
Minimum of two years of experience in bar or restaurant operations, preferably in a luxury hotel setting</li><li>
Strong leadership skills with the ability to motivate and inspire team members</li><li>
Excellent customer service skills and a passion for delivering exceptional guest experiences</li><li>
Proficient knowledge of bar operations and food and beverage industry standards</li><li>
Strong working knowledge of POS systems (e.g., Micros) and MS Office applications</li><li>
Experience in inventory management and cost control</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to work efficiently in a fast-paced, high-pressure environment</li><li>
Detail-oriented with strong organizational and multitasking abilities</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Fluency in English; knowledge of Arabic is a plus</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul></div>

Outlet Supervisor

Vanderlande Industries

<div><div>Job Title</div>
Floor Supervisor<div></div><div>
Job Description</div><div>
Responsibilities:</div><ul><li>
Ensure the smooth and continuous operation of the assigned floor area.</li><li>
Supervise the performance, conduct, and task execution of the floor operations team.</li><li>
Plan and manage manpower movement across the floor based on operational needs and priorities.</li><li>
Monitor and address improper baggage induction at check-in counters to prevent system disruptions.</li><li>
Oversee the proper handling and circulation of grey tubs, ensuring availability and system efficiency.</li><li>
Monitor ongoing maintenance activities, coordinating with operations and ensuring adherence to safety procedures.</li><li>
Ensure daily task allocation and provide clear instructions and supervision to team members.</li><li>
Promote and enforce compliance with company policies, safety standards, and Vanderlande&rsquo;s core values, acting as a role model.</li><li>
Identify and address performance or behavioral issues among staff promptly and professionally.</li><li>
Provide training and support to new or less experienced team members to ensure readiness and competence.</li><li>
Report all operational cases and incidents, including improper induction cases, promptly and accurately to the Shift Leader or Vanderlande Control Room for timely resolution.</li><li>
Report any operational, maintenance, or cleanliness issues to the relevant authorities promptly.</li><li>
Perform any additional tasks or duties as assigned by the line manager to support smooth operations and team efficiency.</li></ul><div></div><div>
Qualifications:</div><ul><li>
Bachelor&rsquo;s degree or Diploma in a relevant field.</li><li>
Minimum of 2&ndash;3 years of experience in field operations, preferably within the airport or aviation industry.</li><li>
Proven experience in customer-facing roles, with the ability to handle costumer requests and complaints professionally and efficiently.</li><li>
Strong supervisory skills with experience in team coordination, manpower planning &amp; allocation, and performance oversight.</li><li>
Excellent communication and interpersonal abilities, capable of working effectively with colleagues, management, and external partners.</li><li>
Fluent in Arabic and English, both spoken and written.</li><li>
Good understanding of airport procedures, safety standards, and general aviation protocols is preferred.</li><li>
Demonstrated ability to work under pressure and respond quickly in time-sensitive or challenging operational environments.</li><li>
Ability to maintain a high standard of professionalism, discipline, and reliability in daily responsibilities.</li><li>
Ability to work in shift pattern</li></ul></div>

Floor Supervisor

<p></p><div><div><p>DESCRIPTION</p><div>
As a Supervisor, you&rsquo;ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.</div></div><div><p>
BASIC QUALIFICATIONS</p><ul><li>1+ years of Microsoft Office products and applications experience</li><li>High school or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work 40 hours/week, and overtime as required</li></ul></div><div><p>
PREFERRED QUALIFICATIONS</p><ul><li>Honest with highest integrity; Dedicated to quality and high standards; Supportive of values following policies and procedures; Positive, ambitious, energetic, hardworking with a strong work ethic; A team player valuing co-worker's opinions treating everyone with courtesy and respect; Able to communicate effectively and take direction; Dependable, responsible, reliable and mature; Exceptional listener who is well organized and has an eye for detail; Able to work in a team environment, provide honest and direct feedback; Able to handle ambiguity, changing priorities and use good judgment in stressful situations; Experienced with performance metrics; Analytical with problem solver abilities; Self-motivated, structured, accurate, result driven, ready to improve and open to change; Proven history of illustrating a dedication to meeting requirements of internal and external customers, responding to all requests promptly, thoroughly and timely; Ability to multi-task, handling multiple issues; Experienced in MS Office, other operating systems, warehousing systems and applications such as Warehouse Management Systems (Highjump); Able to work in a fulfillment center environment that may be noisy, walking and standing for long periods of time, lifting up to 50 pounds, bending and using mechanical equipment as part of production activities; Flexible to work a variety of hours as the business demands, including overnight, weekends and holidays.</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div>
<br><div><div><p>Job details</p></div><ul><div><p><div>
SAU, Jeddah</div></p></div><div><p><div>
Fulfillment Center Management</div></p></div><div><p><div>
Administrative Support</div></p></div></ul></div>

ICQA Supervisor

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As a Supervisor, you&rsquo;ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence &amp; performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of Microsoft Office products and applications experience
  </li>
  <li>
   High school or equivalent
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  </li>
  <li>
   Work 40 hours/week, and overtime as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Honest with highest integrity; Dedicated to quality and high standards; Supportive of values following policies and procedures; Positive, ambitious, energetic, hardworking with a strong work ethic; A team player valuing co-worker's opinions treating everyone with courtesy and respect; Able to communicate effectively and take direction; Dependable, responsible, reliable and mature; Exceptional listener who is well organized and has an eye for detail; Able to work in a team environment, provide honest and direct feedback; Able to handle ambiguity, changing priorities and use good judgment in stressful situations; Experienced with performance metrics; Analytical with problem solver abilities; Self-motivated, structured, accurate, result driven, ready to improve and open to change; Proven history of illustrating a dedication to meeting requirements of internal and external customers, responding to all requests promptly, thoroughly and timely; Ability to multi-task, handling multiple issues; Experienced in MS Office, other operating systems, warehousing systems and applications such as Warehouse Management Systems (Highjump); Able to work in a fulfillment center environment that may be noisy, walking and standing for long periods of time, lifting up to 50 pounds, bending and using mechanical equipment as part of production activities; Flexible to work a variety of hours as the business demands, including overnight, weekends and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3051779
</div>


<div><b>Site Name:</b> Saudi Arabia - Jeddah<br>
<b>Posted Date:</b> Aug 20 2025<p><b><br>
GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.
</b></p><p></p><p><b>Job Purpose</b><br>
As the <b>Production Lead</b>, you will play a pivotal role in leading and inspiring a production team in a dynamic manufacturing environment. You will oversee daily operations, ensure safety, quality, and efficiency while meet production goals. Collaboration, problem-solving, and continuous improvement are key aspects of this role.</p><p>
We are looking for proactive, adaptable individuals who are committed to developing themselves and their teams while contributing to GSK's mission of delivering high-quality medicines and vaccines.</p><p></p><p><b>
Key Responsibilities</b></p><ul><li>
Lead and manage a production team, ensuring safety, quality, and efficiency in daily operations.</li><li>
Monitor and maintain compliance with Good Manufacturing Practices (GMP), safety standards, and regulatory requirements.</li><li>
Drive continuous improvement initiatives for enhanced processes and team performance.</li><li>
Investigate and resolve production issues, implementing corrective and preventive actions.</li><li>
Ensure production schedules are met and deliver high-quality products on time.</li><li>
Collaborate with cross-functional teams to support audits and regulatory inspections, ensuring readiness and compliance.</li></ul><p></p><p><b>
Team Structure</b> <b>&amp; Work Environment</b></p><ul><li>
Initially, 3 direct reports will be under this position, with future growth to 7&ndash;8 direct reports.</li><li>
Reporting team includes production operators and packaging staff.</li><li>
The role involves shift work, requiring adaptability and flexibility to manage operations effectively.</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in a relevant field (e.g., Pharmacy, or Science, Engineering).</li><li>
Should ideally have a pharmaceutical background. Engineering candidates with prior experience in pharmaceutical companies may also be considered</li><li>
Minimum of 4 years of experience in a manufacturing environment, preferably in the pharmaceutical or FMCG industries.</li><li>
Hands-on experience managing production lines, zones, and areas to achieve operational excellence.</li><li>
Proven track record of optimizing production processes, resolving bottlenecks, and driving maximum efficiency.</li><li>
Strong knowledge of GMP, safety standards, and regulatory requirements.</li><li>
Proficiency in Microsoft Office and other relevant software tools.</li><li>
Written and spoken English; working knowledge of Arabic is required.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
Experience in pharmaceutical or FMCG manufacturing, particularly in packaging or production.</li><li>
Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma).</li><li>
Previous experience managing or supervising a team.</li><li>
Strong problem-solving and decision-making skills.</li><li>
Experience with SAP or similar systems.</li></ul><p></p><p><b>
How to Apply</b><br>
If you&rsquo;re ready to join us in this impactful role, apply today! Together, we&rsquo;ll get ahead of disease and shape the future of healthcare.</p><p></p><p><b>
Closing Date: 3 September 2025</b></p><p><b>
Why GSK?
</b></p><p><b>Uniting science, technology and talent to get ahead of disease together.
</b></p><p></p><p>GSK is a global biopharma company with a special purpose &ndash; to unite science, technology and talent to get ahead of disease together &ndash; so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns &ndash; as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).</p><p></p><p>
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it&rsquo;s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves &ndash; feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.</p><p></p><p><b>
Contact information:</b></p><p>
You may apply for this position online by selecting the <b>Apply now</b> button.</p><p></p><p><b>
Important notice to Employment businesses/ Agencies</b></p><p>
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p></div>

Production Lead

Explore 153+ Operations supervisor in Jeddah this September. Find roles across top companies and apply now to boost your career.

153 operations supervisor jobs IN Jeddah

Operations Team Lead

Operations Team Lead

Outlet Supervisor

Floor Supervisor

ICQA Supervisor

ICQA Supervisor

Production Lead