alexandria cabin crew opportunities (dubai based, relocation provided)

customer service & recruitment associate (arabic & english speaker)

alexandria cabin crew opportunities (dubai based, relocation provided) Jobs in Alexandria

b2b marketing specialist - cv required Jobs in Alexandria

b2b marketing specialist - cv required

customer service & recruitment associate (arabic & english speaker) Jobs in Alexandria

customer service specialist (egypt) Jobs in Alexandria

customer service specialist (egypt)

customer support operations - egypt Jobs in Alexandria

customer support operations - egypt

alex egypt b2b sales specialist mandarin speaker

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Location:
 
 East Alexandria, Egypt
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
</div>

Sales Supervisor – (East Alexandria)

Dreamport

<div>
 
 🌍
 
 Freelance Travel Agent (Remote)
 
 
 
 📍 Dreamport | Alexandria, Egypt (100% Remote)
 
 
 
 
 
 ✈️
 
 Who are we?
 
 
 
 
 Dreamport
 
 is a global platform that trains people to become freelance travel agents. We provide everything you need to get started, with continuous support and top-tier technology.
 
 
 
 
 
 Do you have sales skills and would like to earn an additional monthly income between $1000 and $1500 USD? If you are passionate about sales, proactive, and looking for a 100% remote opportunity, at Dreamport we&rsquo;ll teach you how to generate additional income as a
 
 Freelance Travel Agent.
 
 
 
 
 
 
 
 🧩 What will you do in this role?
 
 
 
 🔹 Respond to flight and travel package requests.
 
 
 🔹 Advise clients to find the best options.
 
 
 🔹 Use advanced booking and sales platforms.
 
 
 🔹 Build long-term, solid client relationships.
 
 
 🔹 Participate in ongoing training and development sessions.
 
 
 
 
 
 
 🧭 Profile requirements
 
 
 
 
 ✅
 
 Previous sales experience or proven commercial skills.
 
 
 ✅ Full-time availability for initial training.
 
 
 ✅ Results-oriented, ambitious, and growth-driven attitude.
 
 
 ✅ Ability to work independently and in an organized manner.
 
 
 
 
 
 
 💰 How much could you earn?
 
 
 
 
 
 
 In this role
 
 there is NO base salary
 
 : your income depends 100% on your sales results.
 
 Commissions are paid monthly in arrears
 
 , which means that
 
 STARTING FROM YOUR SECOND MONTH AS AN AGENT
 
 you will begin to see your effort reflected in
 
 REAL EARNINGS.
 
 
 
 
 
 
 During the first months, our agents typically earn up to $500 USD per month. With experience, many reach $1000+ per month. Earnings are 100% commission-based, tied to sales and goal achievement.
 
 
 
 
 
 
 📌
 
 Freelance modality (no formal employment contract).
 
 
 📌 No base salary earnings are commissions only, paid monthly in arrears, directly dependent on sales performance.
 
 
 
 
 
 
 📚 What we offer
 
 
 
 
 ✔
 
 ️ Free, intensive 2-week training.
 
 
 ✔️ Access to advanced technological tools.
 
 
 ✔️ 100% remote work, from anywhere in the world.
 
 
 ✔️ A global network with 20 years of experience in the industry.
 
 
 
 
 
 
 ⚠️ Important about the initial training
 
 
 
 You&rsquo;ll need full availability for 2 weeks (approx. 8 hours per day) to complete our
 
 free training program
 
 .
 
 This process is unpaid
 
 , but it&rsquo;s essential for learning how to work as a freelance agent and start generating income.
 
 
 
 
 
 ✨ Are you excited about the world of travel and sales?
 
 
 
 
 
 📩
 
 Apply now
 
 and start your journey as a Freelance Travel Agent with
 
 Dreamport
 
 .
 
 
 This is your chance to grow, learn, and earn from anywhere in the world!
 
</div>

Remote travel consultant

Raya CX

<div>
 Job Title: Banking Operations Supervisor Company: RayaCX Location: Alexandria, Egypt Contract Details: Full-time Are you a highly motivated and experienced banking professional looking for a new challenge? RayaCX, a leading BPO company in Alexandria, Egypt, is seeking a Banking Operations Supervisor to join our dynamic team. As a Banking Operations Supervisor, you will be responsible for overseeing and managing the daily operations of our banking department. You will work closely with the team to ensure that all processes are running smoothly and efficiently, while maintaining a high level of customer satisfaction. Key Responsibilities: - Supervise and manage the daily operations of the banking department, including customer service, cash management, and transaction processing. - Monitor and evaluate staff performance, providing feedback and coaching as needed to ensure high-quality service delivery. - Develop and implement efficient and effective operational processes and procedures to improve productivity and service quality. - Conduct regular audits to ensure compliance with banking regulations and company policies. - Collaborate with other departments to identify and address any operational issues or concerns. - Stay up-to-date with industry developments and trends, and make recommendations for process improvements. - Train and onboard new employees, providing them with the necessary tools and resources to excel in their roles. - Handle escalated customer complaints and inquiries, ensuring timely and satisfactory resolution. - Prepare and present reports on departmental performance and progress to senior management. Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field. - Minimum of 5 years of experience in banking operations, with at least 2 years in a supervisory role. - Excellent knowledge of banking regulations and procedures. - Strong leadership and people management skills. - Excellent communication and interpersonal skills. - Ability to work under pressure and handle multiple tasks simultaneously. - Proficient in Microsoft Office and banking software. - Fluent in English, both written and spoken. If you are a highly organized and detail-oriented individual with a passion for delivering exceptional customer service, we want to hear from you! Join our team at RayaCX and take your banking career to the next level. Apply now to be considered for this exciting opportunity.
</div>

Banking Operations supervisor | BPO

Allendevaux

<div>Technical Author 

Location

Alexandria, Egypt (Hybrid / Remote) 
This role is primarily based in Alexandria, Egypt, with significant remote working. The successful candidate will be expected to collaborate regularly with international product, engineering, security, and customer-facing teams across multiple time zones.

Occasional travel may be required for team meetings, customer engagements, training, or company events. 
Overview

We are seeking an experienced Technical Author to create and maintain high-quality customer-facing documentation for our cybersecurity and compliance platform. The successful candidate will work closely with product managers, software engineers, security specialists, compliance experts, and customer success teams to produce clear, accurate, and accessible documentation that enables customers to deploy, configure, operate, and troubleshoot our products effectively.

The role requires the ability to understand complex technical concepts and translate them into concise documentation suitable for technical and non-technical audiences.

In addition to traditional documentation, the successful candidate will help shape modern customer enablement materials, including AI-assisted content, video-based learning resources, and knowledge assets that support intelligent customer support systems. 
Key Responsibilities 
Documentation Development
<ul>
<li>Create, maintain, and improve product documentation, including:
<ul><li>User guides</li>
<li>Administrator guides</li>
<li>Installation and deployment guides</li>
<li>Configuration documentation</li>
<li>API documentation</li>
<li>Troubleshooting guides</li>
<li>Release notes</li>
<li>Knowledge base articles</li></ul></li></ul> 
 
Technical Content Creation
<ul>
<li>Translate complex cybersecurity and compliance concepts into clear, understandable documentation.</li>
<li>Produce documentation for cloud, on-premise, and hybrid deployments.</li>
<li>Create workflow diagrams, architecture illustrations, and process documentation where appropriate.</li>
<li>Develop onboarding materials for new customers.</li>
<li>Create documentation that supports both human users and AI-powered support systems.</li>
<li>Develop instructional and educational content in multiple formats, including written guides, interactive content, and video-based materials.</li></ul> 


Product Collaboration
<ul>
<li>Work closely with development teams to understand new features and product changes.</li>
<li>Participate in sprint reviews, planning sessions, and product demonstrations.</li>
<li>Collaborate with product managers to ensure documentation aligns with product functionality and customer requirements.</li>
<li>Gather information directly from subject matter experts.</li>
<li>Contribute to release readiness activities by ensuring documentation is delivered alongside product releases.</li></ul> 


Documentation Management
<ul>
<li>Maintain documentation standards, templates, style guides, and publication processes.</li>
<li>Ensure documentation remains accurate and up to date following product releases.</li>
<li>Manage documentation repositories and version control processes.</li>
<li>Track documentation issues and improvement opportunities.</li>
<li>Promote documentation-as-code practices and continuous improvement of documentation workflows.</li></ul> 


Customer Focus
<ul>
<li>Work with customer success and support teams to identify common customer challenges.</li>
<li>Analyse support tickets and customer feedback to improve documentation effectiveness.</li>
<li>Create self-service content that reduces support demand and improves customer adoption.</li>
<li>Optimise content for use within customer knowledge bases and AI-assisted support platforms.</li></ul> 


Required Skills and Experience 
Essential
<ul>
<li>Proven experience as a Technical Author, Technical Writer, Documentation Specialist, or similar role.</li>
<li>Experience producing customer-facing software documentation.</li>
<li>Excellent written and spoken English.</li>
<li>Strong attention to detail and commitment to accuracy.</li>
<li>Ability to understand complex technical systems and explain them clearly to different audiences.</li>
<li>Experience working closely with software development teams.</li>
<li>Strong interviewing and information-gathering skills.</li>
<li>Experience managing multiple documentation projects simultaneously.</li></ul> 


Documentation Technologies

Experience with one or more of the following:
<ul>
<li>Git</li>
<li>Markdown</li>
<li>Documentation-as-Code workflows</li>
<li>Static site generators</li>
<li>Documentation portals</li>
<li>Confluence or similar collaboration platforms</li>
<li>Version control and pull request processes</li></ul> 


Technical Knowledge

The candidate should have experience with, or the ability to rapidly learn, concepts including:
<ul>
<li>Cybersecurity principles</li>
<li>Identity and access management</li>
<li>Authentication and authorisation</li>
<li>Network security</li>
<li>Security monitoring and logging</li>
<li>Vulnerability management</li>
<li>Risk management</li>
<li>Compliance and governance requirements</li>
<li>Cloud and SaaS platforms</li>
<li>APIs and system integrations</li></ul> 


Desirable Skills and Experience 
Cybersecurity and Compliance
<ul>
<li>Experience working within cybersecurity, governance, risk, and compliance (GRC), or related software environments.</li>
<li>Familiarity with security standards and frameworks such as:
<ul><li>ISO 27001</li>
<li>SOC 2</li>
<li>NIST Cybersecurity Framework</li>
<li>CIS Controls</li>
<li>PCI DSS</li>
</ul></li><li>Experience documenting SaaS, cloud-native, or enterprise software platforms.</li></ul> 


Technical Skills
<ul>
<li>Experience documenting APIs and integrations.</li>
<li>Familiarity with REST APIs, JSON, YAML, and command-line interfaces.</li>
<li>Understanding of cloud infrastructure and container technologies.</li>
<li>Experience creating technical diagrams and architecture documentation.</li>
<li>Familiarity with tools such as Draw.io, Lucidchart, Visio, or equivalent.</li></ul> 


AI and Emerging Technologies

The following experience would be advantageous:
<ul>
<li>Experience using AI-assisted content creation tools.</li>
<li>Experience creating training, onboarding, or explainer content using AI-powered video generation platforms.</li>
<li>Experience scripting, producing, or managing short-form instructional videos and product walkthroughs.</li>
<li>Understanding of Retrieval-Augmented Generation (RAG) architectures and their application in customer support and knowledge management.</li>
<li>Experience contributing documentation and content used to train, evaluate, or improve AI-powered support assistants and chatbots.</li>
<li>Familiarity with knowledge-base design, content structuring, and metadata practices that improve AI search and retrieval performance.</li>
<li>Experience evaluating the effectiveness of AI-driven customer support solutions.</li></ul> 


Personal Attributes
<ul>
<li>Exceptional written communication skills.</li>
<li>Curious, analytical, and technically minded.</li>
<li>Customer-focused with a commitment to producing documentation that delivers measurable value.</li>
<li>Able to work independently with minimal supervision.</li>
<li>Comfortable collaborating across distributed international teams.</li>
<li>Organised and capable of managing competing priorities.</li>
<li>Enthusiastic about learning new technologies and tools.</li></ul> 


Typical Deliverables

The Technical Author will be expected to produce:
<ul>
<li>Product Overview Guides</li>
<li>Installation and Deployment Guides</li>
<li>User Administration Guides</li>
<li>Security Configuration Guides</li>
<li>Compliance Mapping Guides</li>
<li>API Reference Documentation</li>
<li>Integration Guides</li>
<li>Troubleshooting Knowledge Base Articles</li>
<li>Release Notes</li>
<li>Frequently Asked Questions (FAQs)</li>
<li>AI-generated product demonstration videos</li>
<li>Customer onboarding video content</li>
<li>Interactive product walkthroughs</li>
<li>Content optimised for AI-powered support assistants</li>
<li>Knowledge articles designed for retrieval by RAG-based support systems</li>
<li>Documentation supporting AI chatbot training and validation</li></ul> 


Success Measures

Success in the role will be measured through:
<ul>
<li>Documentation quality and accuracy.</li>
<li>Timeliness of documentation delivery alongside product releases.</li>
<li>Documentation coverage of product features and functionality.</li>
<li>Reduction in customer support requests.</li>
<li>Customer satisfaction with documentation.</li>
<li>Adoption and usage metrics for documentation resources.</li>
<li>Effectiveness of knowledge content used by AI-powered support systems.</li>
<li>Quality and engagement metrics for video and interactive learning content.</li></ul> 


Qualifications 
Essential
<ul>
<li>Degree-level qualification or equivalent professional experience.</li>
<li>Demonstrable portfolio of technical documentation.</li></ul> 


Desirable
<ul>
<li>Technical writing certification.</li>
<li>Cybersecurity certification or relevant industry experience.</li>
<li>Experience working in regulated or compliance-focused industries.</li></ul> 


Preferred Candidate Profile

The ideal candidate combines excellent technical writing skills with a strong interest in cybersecurity, compliance, and modern customer enablement technologies. They are comfortable working in a remote-first environment, collaborating with international teams, and leveraging innovative tools&mdash;including AI-generated media and intelligent support systems&mdash;to improve customer understanding, self-service capability, and product adoption.

The candidate should be equally comfortable interviewing software engineers about a new feature, producing customer-facing documentation, creating short instructional videos, and structuring content so that it can be effectively consumed by both customers and AI-powered support assistants.</div>

Technical Author

Marriott International

<div>Additional Information 
Job Number26071451 
Job CategoryFood and Beverage &amp; Culinary 
LocationCorniche Road, Alexandria, Egypt, Egypt, 21923 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Steward

Capital Placement

<div>
 
 Over 13 years ago, we started Capital Placement with a bold vision: to open the world to students and graduates who dream of building global careers. We wanted to remove barriers between talent and opportunity and make international work experience accessible to everyone, not just a privileged few.
 
 
 Today, we connect ambitious young people with life-changing internships worldwide, experiences that spark confidence, broaden horizons, and transform potential into purpose. For our 4,000+ employer partners, we offer more than candidates - we connect them with a global community of pre-vetted, career-ready individuals who bring energy, curiosity, and fresh ideas to every role.
 
 
 
 
 
 
 The role
 
 
 
 You'll be the first point of contact for the corporate clients and employers who partner with us to run talent programs. The role goes beyond account management: you'll be actively involved in recruitment coordination and program delivery end to end, working with employers across the region and partnering closely with internal teams to make things run smoothly.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Act as the primary point of contact for corporate clients across phone, email, and chat &mdash; in both Arabic and English &mdash; supporting them throughout the program journey
 </li>
 <li>
 Run consultations to understand each client's hiring goals and recommend the right program structure for them
 </li>
 <li>
 Support the day-to-day delivery of recruitment and talent programs across the region
 </li>
 <li>
 Manage a high volume of client accounts across multiple programs and stages without losing track
 </li>
 <li>
 Conduct interviews and briefings one-on-one or via Rena, our in-house AI interviewer
 </li>
 <li>
 Coordinate with clients and internal teams to make sure programs run smoothly from onboarding through completion
 </li>
 <li>
 Maintain accurate records across all systems, trackers, and databases
 </li>
 <li>
 Analyse client and program data, surface insights, and share recommendations with other teams
 </li>
 <li>
 Use AI tools to improve the client experience and streamline internal workflows
 </li>
 <li>
 Take ownership of issues and resolve them with sound judgment and creative problem-solving
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Available full-time. This is a full-time role and not compatible with studies, another job, or freelance commitments
 </li>
 <li>
 Fluent in Arabic and English, both written and spoken
 </li>
 <li>
 Comfortable managing corporate client relationships and working with employer stakeholders across the region
 </li>
 <li>
 Strong communicator with a client-first mindset
 </li>
 <li>
 Organised and detail-oriented, able to juggle multiple programs and priorities at once
 </li>
 <li>
 Calm under pressure in a fast-paced environment
 </li>
 <li>
 Strong problem-solver who takes ownership of outcomes
 </li>
 <li>
 Curious about AI and automation, and keen to use them in your day-to-day
 </li>
 <li>
 Experience in recruitment, B2B sales, client success, or program coordination is a plus
 </li>
 <li>
 Having lived or studied abroad is a bonus
 </li>
 </ul>
 
 
 
 
 
 Perks
 
 
 <ul>
 <li>
 Salary negotiable
 </li>
 <li>
 MacBook, private health insurance, 28 days holiday plus quarterly wellness days, UberEats budget, learning budget, work-from-home setup budget. Annual company getaways (Thailand, Vietnam, Sri Lanka so far). Real room to grow.
 </li>
 </ul>
 
 
 
 
 
 Hours
 
 
 
 UK or US hours Monday to Thursday. Local time zone Fridays (9:30am to 5:30pm) or Sunday to Thursday if you are on our client project.
 
 
 
 
 
 
 Process
 
 
 
 Make sure you meet the requirements outlined in the job description and send your application via the link mentioned.
 
 <ul>
 <li>
 Round 1: A 15-minute AI interview to assess your background and suitability for the role.
 </li>
 <li>
 Round 2: A 20-minute general aptitude test covering numerical reasoning, verbal reasoning, and logical thinking.
 </li>
 <li>
 Round 3: A 45&ndash;60 minute interview with two team members evaluating your expertise and experience related to the Customer Service &amp; Recruitment Associate position.
 </li>
 <li>
 Round 4: A 45&ndash;60 minute cultural fit interview focused on value alignment and team compatibility.
 </li>
 <li>
 Final Round: Discussion with the Founders, centring on your vision, strategic thinking, and overall fit for the role.
 </li>
 </ul>
 
 
 
 
 The full process may take up to 2 weeks. We appreciate your time and patience as we work to find the best fit for both you and our team.
 
</div>

Customer Service & Recruitment Associate (Arabic & English Speaker)

nsave

<div><h3 class="jobSectionHeader">About nsave</h3>
nsave is a fintech company headquartered in London. Founded by Amer Baroudi and Abdallah AbuHashem, our vision is to &quot;Protect and grow the wealth of the financially excluded&quot;. We have built a global platform that provides trusted USD accounts, global payments, and investments for individuals from distressed economies, where inflation is high and banking systems are unstable. Our compliance-by-design approach and proprietary technology allow us to deliver these services securely and at scale.
To date, nsave has raised $22M from leading investors including Sequoia Capital, TQ Ventures, Y Combinator, and SV Angel.
Learn more at www.nsave.com.
 Location: Egypt (Full-time, Night shift: 16:00&ndash;00:00 with rotational Sunday shift)
 Engagement Type: Independent Contractor<h3 class="jobSectionHeader">
About the Role</h3>
As our Customer Support Operator, you will be on the front lines of our user experience. Supporting customers with empathy and clarity, identifying friction points, and working cross-functionally to drive continuous improvement.<h3 class="jobSectionHeader">
How You'll Make a Difference</h3><ul><li>
Serve as a primary point of contact for customer inquiries, delivering timely and empathetic support</li><li>
Investigate and resolve issues using internal tools, partners, and stakeholders</li><li>
Identify patterns in support requests and share insights to inform product and operations improvements</li><li>
Document and improve operational processes, knowledge resources, and SOPs</li><li>
Collaborate cross-functionally to test and refine new features and processes</li></ul><h3 class="jobSectionHeader"> 

What We're Looking For</h3><ul><li>
Experience in fintech with a solid understanding of payment infrastructure</li><li>
Experience using Intercom (or similar tools) to support users</li><li>
Strong written communication &mdash; you write with both warmth and precision</li><li>
You spot patterns, take ownership of improvements, and learn fast</li>
Comfortable following processes and challenging them when needed 
<li>
</li></ul><h3 class="jobSectionHeader">
nsave Values</h3><ul><li>
Service &mdash; &quot;Mission First&quot;: We put the mission, our customers, and our team above self.</li><li>
Urgency &mdash; &quot;Stay focused. Move fast&quot;: We act with urgency and intention, concentrating on what matters most.</li><li>
Ownership &mdash; &quot;Act as an Owner&quot;: We take responsibility for outcomes end-to-end.</li><li>
Standards &mdash; &quot;Pursue Excellence&quot;: We hold ourselves to high personal standards and continuously improve.</li></ul> 
Contractor Classification Notice:
This role is offered on a freelance / independent contractor basis. Contractors are responsible for their own taxes, insurance, and statutory obligations.
nsave is an equal opportunity organisation. We welcome applications from all backgrounds and do not discriminate on the basis of age, gender, ethnicity, religion, sexual orientation, disability, or any other protected characteristic.</div>

Customer Support Operations - EGYPT

Explore 15+ Alex egypt b2b sales specialist mandarin speaker in Alexandria this June. Find roles across top companies and apply now to boost your career.