commercial coordinator

it service desk agent

office administrator

aog desk coordinator

Wilhelmsen

<div>Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Key Responsibilities<ul><li>
Customer Relationship</li><li>
Manage administrative and operational matters for the Airfreight department</li><li>
Oversee daily coordination of Aircraft on Ground (AOG) shipments</li><li>
Develop customer relationships and service key accounts per contracts and SOPs</li><li>
Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts</li></ul> 
Documentation &amp; Transportation<ul><li>
Process, coordinate, and document all customer requirements</li><li>
Monitor and update AOG shipping movements</li><li>
Perform and coordinate transport management tasks</li></ul> 
Customs<ul><li>
Coordinate with clearance staff to ensure timely delivery of shipments</li></ul> 
Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree in international Logistics or equivalent</li><li>
IATA/DG certification</li><li>
Experience handling Aero parts, especially AOG shipments</li><li>
Excellent spoken and written English</li><li>
Strong decision-making, problem-solving, and time management skills</li><li>
Ability to work under pressure, multitask, and maintain a customer-centric approach</li><li>
Independent, systematic, and adaptable to changing requirements</li><li>
Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)</li><li>
Proficient in MS Office and related systems</li><li>
Tech-savvy with high customer orientation</li><li>
Organizationally fit with good moral character</li><li>
Local hiring prioritized</li></ul> 
What We Offer:<ul><li>
Authentic onboarding experience</li><li>
Medical insurance</li><li>
Paid leaves</li><li>
Well-being program</li><li>
Training for personal and professional development</li><li>
Recognition program</li><li>
Diverse and inclusive work environment</li><li>
Remote work flexibility during pandemic</li><li>
Access to modern business tools</li></ul> 
Application Deadline: May 14, 2026
Tel no. +973 17813000 

#WPS</div>

AOG Desk Coordinator

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 The IT Service Desk Agent will be working as part of a team that is responsible for 1st line IT support for GIG Gulf staff. The role is based in GIG Gulf office in Bahrain Bay.
 
 
 The team works on answering, attending and resolving all the L1.5 issues addressed to the IT Service Desk and escalates the rest to the appropriate teams in other levels as per standard procedures and agreements.
 
 
 The agent will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide basic to advanced desktop support.
 
 
 The role requires excellent customer service, communication (written + verbal), and analytical skills.
 
 
 
 
 
 
 IT Service Desk Agent (Level 1.5) role summarized in 3 points:
 
 
 
 
 
 
 1)Customer Service and Communication: Strong customer service and communication skills (written + verbal) to interact with users, explain technical concepts, actively listen, and provide timely and professional support.
 
 
 2) Technical Proficiency: Strong foundation in operating systems, hardware, software applications, and network basics with the ability to diagnose and troubleshoot technical issues.
 
 
 3) Problem-solving and Analytical Skills: Effective problem-solving, analysis of issues reported by users, identification of root causes, and implementation of appropriate solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Service Desk End-User Support
 
 
 <ul>
 <li>
 Manage end-user issues raised to Service Desk (Level 1.5) through tickets and calls received through IVR
 </li>
 <li>
 Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI&rsquo;s
 </li>
 <li>
 Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone
 </li>
 <li>
 Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users
 </li>
 <li>
 Provide high-quality resolutions of assigned tickets and managing the expectations of the users
 </li>
 <li>
 Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets
 </li>
 <li>
 Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams)
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 
 
 Communication
 
 
 <ul>
 <li>
 Act as the 1st point of contact for all IT related issues or requests
 </li>
 <li>
 Build a strong trust relationship with business users across the region
 </li>
 <li>
 Build strong collaboration with level 2 and 3 IT teams
 </li>
 <li>
 Create and update documentation for end-users when needed for known issues/requests
 </li>
 </ul>
 
 
 IT Support
 
 
 <ul>
 <li>
 Create and modify user accounts for Active Directory and all applications
 </li>
 <li>
 Install end-user software (licensing validity and availability checks)
 </li>
 <li>
 Deployment of new applications (and/or upgrades) and follow-up
 </li>
 <li>
 Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor
 </li>
 <li>
 Manage applications permissions changes for end-users
 </li>
 <li>
 Create mailboxes/shared mailboxes / DL and troubleshoot email issues (Exchange Online/Office365)
 </li>
 <li>
 Troubleshooting of printer issues
 </li>
 <li>
 Call center system support
 </li>
 <li>
 Mobile management enrollment and activation
 </li>
 <li>
 Shared folders permissions management
 </li>
 </ul>
 
 
 Security
 
 
 <ul>
 <li>
 Ensure full compliance with the Information Security policy and procedures
 </li>
 <li>
 Review encryption and antivirus definition status and remediate any issues
 </li>
 <li>
 Administrative Privileges management
 </li>
 <li>
 Ensure that all provided laptops have the necessary physical security measures
 </li>
 <li>
 Scan computers for virus infection
 </li>
 <li>
 Provide physical access to staff and visitors as necessary.
 </li>
 </ul>
 
 
 Network and Telecom
 
 
 <ul>
 <li>
 Troubleshoot end-user internet issues
 </li>
 <li>
 Local area network and Ethernet connections support
 </li>
 <li>
 Wireless network access basic support
 </li>
 <li>
 Headset phone and softphone setup for call center staff
 </li>
 <li>
 VPN configuration and troubleshooting
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 
 
 Communication and Soft Skills
 
 
 <ul>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Critical and analytical thinking and creativity &ndash; always challenging the status quo and find better ways to complete tasks
 </li>
 <li>
 Conflict Resolution &ndash; ability to resolve problems and complex situations
 </li>
 <li>
 Active listening and empathy &ndash; ability to listen and understand users to address their needs
 </li>
 <li>
 Team player &ndash; ability to work with a team and influence a positive collaborative culture
 </li>
 <li>
 Ability to prioritize workload appropriately based on the impact on the business
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software
 </li>
 <li>
 Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client)
 </li>
 <li>
 Good understanding of Microsoft Active Directory services , Azure AD, Microsoft M365 Admin portal
 </li>
 <li>
 Excellent knowledge of Microsoft Office products including O365, Teams, Intune
 </li>
 <li>
 Familiarity with network architecture, LAN network protocols and client-server business applications
 </li>
 <li>
 Familiarity with Citrix and remote desktop or any VDI platform
 </li>
 <li>
 Familiarity with Distributed File Sharing
 </li>
 <li>
 Excellent skills in Excel to prepare weekly, monthly, quarterly reports on Quality of Service &amp; Service Desk KPI reports for management submission.
 </li>
 <li>
 Good understanding of ITIL framework or any other service management framework
 </li>
 <li>
 Excellent understanding of IT service management tools and ticketing system
 </li>
 <li>
 Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)
 </li>
 <li>
 Knowledge of using remote access tools for remote troubleshooting
 </li>
 <li>
 Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team
 </li>
 <li>
 Proficient in utilizing Microsoft Excel for generating reports related to service desk activities.
 </li>
 <li>
 Skilled in extracting and analyzing service desk data to identify trends, patterns, and performance metrics
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience
 </li>
 <li>
 5+ years&rsquo; experience in an IT Service Desk role
 </li>
 <li>
 ITIL v3/v4 Foundation Certification
 </li>
 <li>
 MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008
 </li>
 </ul>
 
 
</div>

IT Service Desk Agent

ROMEOS

PREFFERED WHO HAVE EXPERIENCE IN REAL ESTATEWe are seeking a proactive and well-organized Front Desk cum Admin Assistant to join our team. The ideal candidate will be the first point of contact for our company and responsible for managing the front desk as well as providing administrative support to ensure efficient office operations.Key Responsibilities<ul><li>Greet and assist visitors, clients, and vendors professionally.</li><li>Answer, screen, and forward incoming calls in a courteous manner.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supplies inventory and order as needed.</li><li>Assist in the preparation of documents, reports, and correspondence.</li><li>Manage meeting room bookings and coordinate office maintenance tasks.</li><li>Support admin with filing, employee records, and other clerical duties.</li><li>Ensure the front desk and reception area are tidy and presentable.</li></ul>Requirements<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Proven experience in a sales and administrative role is an advantage.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li></ul>Preferred Qualifications<ul><li>Experience in Real estate dealings preferred.</li><li>Fluent in English (Arabic is a plus)</li></ul>Job Type: Full-timePay: BD250.000 - BD400.000 per month

Real Estate Agent for a Co-working space

Contratech WLL

&middot; Maintain a professional and welcoming environment.&middot; Manage calls, guest inquiries, and front desk operations and direct phone inquiries to the appropriate staff members.&middot; Perform other clerical front office duties such as filing, photocopying, scanning, etc.&middot; Prepare the minutes of meetings and perform other duties as assigned.&middot; Schedule appointments for staff and executives.&middot; Process bills and assist clients with inquiries.<ul><li>3&ndash;5 years of front desk/reception experience is a must.</li><li>Looking for Bahraini Nationality only</li><li>Good personality with a presentable look and must have a good level of hospitality.</li><li>Should have a very good level of verbal and written communication skills in English language.</li></ul>Job Type: Full-timePay: BD350.000 - BD400.000 per monthExperience:<ul><li>Receptionist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Urgent Hiring - Receptionist - Bahraini

Paramount Assure

<div><div>Admin &amp; Operations Coordinator</div><div>
Location: Bahrain</div><div>
Budget: BHD 500 per month</div><div></div><div> 
Role Summary</div><div></div><div> 
The Admin &amp; Operations Coordinator will support day-to-day administrative, government, and finance coordination activities to ensure smooth operations and timely execution of tasks across teams.</div><div></div><div> 
Roles &amp; Responsibilities</div><div>
Provide administrative and personal support to the team, including coordination, documentation, and follow-ups, including Tamkeen-related activities.</div><div>
Coordinate with government authorities such as LMRA and Commerce for CR-related tasks, visas, and required submissions.</div><div>
Support accounts receivable and accounts payable coordination, including collection follow-ups, vendor payments, and related documentation.</div><div>
Handle Intercol JV exit-related formalities and coordinate with internal and external stakeholders.</div><div>
Track and follow up on operational tasks to ensure timely completion and compliance.</div><div>
Maintain organized records for government, finance, and administrative documentation.</div><div>
Liaise with internal teams and external partners to resolve operational and coordination issues promptly.</div><div>
Business Impact</div><div>
This role will improve operational responsiveness, reduce delays in government and finance coordination, and free up leadership bandwidth to focus on revenue growth and strategic initiatives.</div></div><div></div>

Admin & Operations Coordinator (Bahrain National)

Arla Foods

<div>
 
 📍
 
 Arla Foods &ndash; Bahrain
 
 
 
 
 
 
 
 Project Description
 
 
 
 At Arla, we do so much more than make some of the world&rsquo;s favorite dairy products. We make healthy tastes delicious, mornings worth getting up for, and family dinners unforgettable. Puck&reg;, Dano&reg;, Lurpak&reg;, and Castello&reg; &ndash; names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 2,000 employees in the Middle East and North Africa and 19,000 global employees at the heart of our business.
 
 
 
 
 
 Are you looking to join a dynamic and dedicated team in the field of supply chain management? We have an exciting opportunity for you as an Operational Excellence Coordinator. Join our team, where you will play a vital role in ensuring the smooth management of operational resource resources. If you are proactive, analytical, and possess strong communication skills, we invite you to be a part of our team and contribute to the success of our supply chain operations.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 The
 
 Operational Excellence Coordinator
 
 is responsible for driving continuous improvement initiatives across production and support functions. The role focuses on embedding
 
 Arla Production System (APS)
 
 principles, ensuring operational discipline, and fostering a strong culture of
 
 lean, efficiency, and performance excellence
 
 across the site.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Participate in daily operational meetings to support loss elimination and quality improvements.
 </li>
 <li>
 Lead and facilitate Root Cause Analysis (RCA) and structured problem‑solving sessions.
 </li>
 <li>
 Identify inefficiencies in production processes and implement lean methodologies.
 </li>
 <li>
 Facilitate Continuous Improvement (CI) events in line with the APS rollout plan, in collaboration with stakeholders.
 </li>
 <li>
 Monitor and analyze KPIs such as OEE, SPC, waste reduction, and drive data‑based actions.
 </li>
 <li>
 Support site leadership in implementing APS governance and sustaining improvements.
 </li>
 <li>
 Facilitate training and capability building for operators and line teams.
 </li>
 <li>
 Prepare performance reports and improvement updates for site leadership.
 </li>
 <li>
 Collaborate closely with Quality, Maintenance, Engineering, Procurement, and other functions.
 </li>
 <li>
 Promote a safe, inclusive, and high‑performance working environment.
 </li>
 <li>
 Support the use of digital tools (e.g. Power BI, MES) for performance tracking and reporting.
 </li>
 <li>
 Contribute to initiatives that digitalize workflows and improve traceability.
 </li>
 <li>
 Support and maintain performance management practices across the organization.
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in mechanical engineering, Industrial Engineering, Supply Chain, or a related field.
 </li>
 <li>
 3&ndash;5 years of relevant experience, preferably in manufacturing or FMCG.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Proven ability to work independently, solve problems, and drive results.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong knowledge of Lean principles and continuous improvement tools.
 </li>
 <li>
 Analytical mindset with the ability to interpret operational data and drive improvements.
 </li>
 <li>
 Effective communication, coaching, and stakeholder engagement skills.
 </li>
 <li>
 Familiarity with APS and digital reporting tools.
 </li>
 <li>
 Ability to collaborate cross‑functionally and influence change.
 </li>
 <li>
 Strong Microsoft Office skills (Word, Excel, PowerPoint, Power BI).
 </li>
 </ul>
 
 
 
 
 
 What Do We Offer?
 
 
 
 By joining us as an Operational Excellence Coordinator, you will become a valued member of our dynamic team. You will have the opportunity to work in a fast-paced and challenging role, contributing to the efficient delivery of high-quality Arla products. As part of our regional team that collaborates across countries and functions, we are committed to nurturing your growth and development.
 
 
 
</div>

Operational Excellence Coordinator

JKR IT

Job Title: Technical Coordinator &ndash; Operations &amp; Accounts (HA) Location: Bahrain Department: Service &amp; OperationsPosition Summary: We are looking for a highly driven, result-oriented Technical Coordinator to take full ownership of operations coordination, accounts control, and ERP-driven workflows. This is a high-responsibility role requiring strong control over service operations, financial discipline, and team coordination. Experience in Home Appliances (HA) service operations will be a strong advantage.Key Responsibilities:<ul><li>Take end-to-end ownership of job flow (job creation &rarr; quotation &rarr; approval &rarr; invoicing &rarr; closure) through ERP and manualy as required.</li><li>Drive daily operations coordination ensuring strict TAT adherence</li><li>Control invoicing, expenses, collections, and GP tracking</li><li>Manage VAT documentation and support filing compliance</li><li>Ensure 100% ERP accuracy (job cards, parts, invoices, expenses)</li><li>Enforce process discipline and SOP adherence across teams</li><li>Prepare and monitor MIS reports, KPIs, and performance metrics</li><li>Handle vendor coordination, purchase tracking, and cost control</li><li>Perform secretarial and administrative functions (emails, documentation, follow-ups)</li><li>Support audits, financial reviews, and management reporting</li><li>Act as central coordination point between operations, accounts, and management</li></ul>Requirements:<ul><li>Proven experience in operations coordination + accounting + ERP systems</li><li>Strong knowledge of invoicing, expenses, and VAT processes</li><li>Hands-on experience in VAT documentation / filing support</li><li>Experience in service industry (HA preferred)</li><li>Advanced skills in ERP and MS Excel (mandatory)</li><li>Strong communication and assertive follow-up ability</li><li>Ability to work under pressure and deliver results</li></ul>Preferred Profile:<ul><li>Process-driven and detail-oriented</li><li>Strong commercial mindset (cost control &amp; revenue focus)</li><li>High ownership attitude and execution-focused</li><li>Capable of handling cross-functional coordination</li></ul>Key KPIs:<ul><li>Job closure TAT</li><li>Invoice accuracy &amp; turnaround</li><li>ERP data accuracy</li><li>VAT compliance readiness</li><li>GP tracking &amp; cost control</li><li>Reporting discipline</li></ul>Eligibility: Only candidates currently based in Bahrain will be consideredJob Type: Contract Contract length: 24 monthsPay: From BD300.000 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Accounting : 2 years (Required)</li><li>operations coordination: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li></ul>Work Location: In person

Technical Coordinator – Operations & Accounts

Explore 24+ Aog desk coordinator in Bahrain this May. Find roles across top companies and apply now to boost your career.