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aog desk coordinator

Wilhelmsen

<div><div>Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.</div><div></div><div>
Key Responsibilities</div><div></div><div><br>
Customer Relationship</div><ul><li>
Manage administrative and operational matters for the Airfreight department</li><li>
Oversee daily coordination of Aircraft on Ground (AOG) shipments</li><li>
Develop customer relationships and service key accounts per contracts and SOPs</li><li>
Ensure 24/7 responsiveness, courtesy, and efficiency during assigned shifts</li></ul><div></div><div><br>
Documentation &amp; Transportation</div><ul><li>
Process, coordinate, and document all customer requirements</li><li>
Monitor and update AOG shipping movements</li><li>
Perform and coordinate transport management tasks</li></ul><div></div><div><br>
Customs</div><ul><li>
Coordinate with clearance staff to ensure timely delivery of shipments</li></ul><div></div><div><br>
Preferred Qualifications</div><ul><li>
Bachelor&rsquo;s degree in international Logistics or equivalent</li><li>
IATA/DG certification</li><li>
Experience handling Aero parts, especially AOG shipments</li><li>
Excellent spoken and written English</li><li>
Strong decision-making, problem-solving, and time management skills</li><li>
Ability to work under pressure, multitask, and maintain a customer-centric approach</li><li>
Independent, systematic, and adaptable to changing requirements</li><li>
Fit for shift duty (8 or 12-hour shifts; 24/7/365 support including weekends and holidays)</li><li>
Proficient in MS Office and related systems</li><li>
Tech-savvy with high customer orientation</li><li>
Organizationally fit with good moral character</li><li>
Local hiring prioritized</li></ul><div></div><div><br>
What We Offer:</div><ul><li>
Authentic onboarding experience</li><li>
Medical insurance</li><li>
Paid leaves</li><li>
Well-being program</li><li>
Training for personal and professional development</li><li>
Recognition program</li><li>
Diverse and inclusive work environment</li><li>
Remote work flexibility during pandemic</li><li>
Access to modern business tools</li></ul><div></div><div><br>
Application Deadline: March 12, 2026</div><div>
Tel no. +973 17813000</div><br>
<div></div>
#WPS</div>

AOG Desk Coordinator

Gulf Air

<div>Main Objectives<br>
Post holder is required to perform all routine and non routine maintenace tasks on all the current and future fleet in accordance with aircraft approved maintenace schedule and aircraft approved docummentation and strictly adhere to authority rules and regualtions.<br>
He/She will be whenever required to support the recovery of AOG situations and to maintain Company and 3rd party aircraft in accordance with the approved maintenance schedule using approved methods and procedures.<br>
Main Duties<br>
<ul><li>Perform Routine &amp; Non Routine maintenance on Companys fleets &amp; Third party aircraft as per BCAA Regulations &amp; Company Requirements. Supervise assigned Technicians whilst performing their duties. Certify for all work perfomed</li><li>He is required to obtain company certification authorization to qualify him to certify routine &amp; non routine maintenace tasks on company fleets within the scope of his company approval.</li><li>Whenever required he will obtain the required certification authorization to certify work perfomed on third Party aircrafts.</li><li>Perform duties when deemed necessary at short notice accompany aircraft for the purposes of carrying out routine &amp; non &ndash; routine maintenance tasks.
</li><li>Perform any task operationally deemed necessary to maintain the fleet in an airworthy condition.</li><li>Attend training as per company requirements, sit company technical boards for obtaining Aircraft Type Certification.</li><li>Whenever required by the company to perform technical representation at facilities outside the home base.</li><li>Maintain self read &amp; write continuation training.</li><li>Travel when required for the recovery of aircraft during an AOG situation</li><li>Strictly adhere to company staff &amp; safety rules &amp; regulations</li><li>Adhere and comply with Aircraft approved maintenance documents when performing all maintenance tasks and acquaint self with all the safety related precautions to avoid personal injuries or damages to aircraft structures and systems.</li><li>Ensure proper tools and equipments used for aircraft maintenance are in servicable and safe condition at all times. Report any faulty tool or equipment to the Duty manager.
</li><li>Ensure unservicable tools / equipments are identified, isolated and attach with a unserviable tag.</li><li>As part of maintenance practices ensure all tools used are registered to ensure removal on task completion.</li><li>Adhere to Airside safety rules and regulations in regard to driving and work areas.</li><li>Adher to the Company policy and procedures as laid down in the Technical Publications i.e. TIM, MOE etc..</li><li>Must maintain a high level of self descipline and respect towards his superiors instruction</li><li>Whenever operationally required, the company will train him to perfom some specilized tasks like boroscope on company fleet engines , structure assesment/ repair and others.</li><li>Whenever necessary he will be required to deputise for the Duty manager during his absense on vacation, sickness or training.</li><li>Ensure that all tools including mechanics tool boxes contents are checked before and after each task carried out on the aircraft. CRS must be signed only when all tools are accounted for.</li></ul>
Experience<br>
Minimum of 7 years experience in aviation maintenance and 3-5 years as fully qualified certifying engineer.<br>
<br>
Qualifications<br>
Holder of a valid AME license recogonisaised to BCAA and Gulf Air QA, endorsed with Type rating on two of company aircraft, must be Computer literate, Fluency in reading, writing and speaking English.
<br>
Must have completed a recogonised aircraft engineers apprentiship / Formal training</div>

LICENCED AIRCRAFT MAINTENANCE ENGINEER CAT B1 OR B2

Wyndham Hotels & Resorts

<div><p>The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests and coordinating the duties of the front desk.</p><p></p><p><b>
Main tasks</b></p><p></p><ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>Be familiar with all the Front Office software required for the Front Office Agent.</li><li>Ensure that all hotel standards are met when serving the guests and handling information.</li><li>Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.</li><li>Review Front Office log and Trace File daily.</li><li>Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.</li><li>Be familiar with all in-house groups.</li><li>Be aware of closed out and restricted dates.</li><li>Assist Front Desk and Guest Service Manager in performing coordinator duties.</li><li>Be familiar with hospitality terminology.</li><li>Have knowledge of emergency procedures and assist as needed.</li><li>Use proper etiquette at all times when communicating with guests and associates.</li><li>Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>Maintain and market promotions and guest programs.</li><li>Maintain a clean work area.</li></ul>
<div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><h3 class="jobSectionHeader"><b>
Soft skills</b></h3><p>
Effective Communication</p><h3 class="jobSectionHeader"><b>
Customer service</b></h3><p>
Customer Focus</p><h3 class="jobSectionHeader"><b>
Sales Skills</b></h3><p>
Telesales, Upselling Skills</p></div>
<div><h2 class="jobSectionHeader"><b>Values</b></h2><p>
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees</p></div>
<div><h2 class="jobSectionHeader"><b>Benefits</b></h2><p>
Staff accommodation, Learning &amp; development programmes, Career development, Employee rate in all Wyndham hotels globally</p></div></div>

Front Desk Agent

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Customer Service Coordinator - Temporary | MAF Properties | Central Region
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific MAF Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Maintain up-to-date knowledge of mall assets, services, layouts, stores, and promotions to ensure smooth Customer Service desk operations.
  </li>
  <li>
   Ensure efficient daily operations of the Customer Service Information Desk in line with established policies, procedures, and management guidance.
  </li>
  <li>
   Deliver exceptional customer service by assisting with inquiries, directions, promotions, calls, and assigned mall services while maintaining a professional, courteous attitude.
  </li>
  <li>
   Handle and resolve customer complaints across all channels professionally within SLA, escalating issues when required.
  </li>
  <li>
   Coordinate closely with tenants, retailers, and internal departments (security, maintenance, etc.) to ensure smooth operations and issue resolution.
  </li>
  <li>
   Manage customer services and programs such as gift cards, loyalty programs, valet, stroller/wheelchair rentals, gift wrapping, lost &amp; found, and other mall services.
  </li>
  <li>
   Ensure accurate inventory control, proper payment handling, compliance with finance procedures, and reporting of discrepancies or shortages.
  </li>
  <li>
   Uphold company image, grooming standards, code of conduct, and values; support marketing events, maintain mall appearance, tenant relations, directories, and provide required reports.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in any field is required
  </li>
  <li>
   Minimum of 2+ years&rsquo; experience in the Customer Service field.
  </li>
  <li>
   Experience should be within a reputed shopping centre or luxury hotel environment.
  </li>
  <li>
   Experience may be gained within the GCC or internationally.
  </li>
  <li>
   Strong customer-facing experience in a premium service environment is preferred.
  </li>
  <li>
   For internal MAF Candidates, 1+ years&rsquo; work experience in current position
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Coordinator - Temporary

MAIN OBJECTIVES
<br><br>
To carry out tasks as designated by the A/C Maintenance Duty Managers or Aircraft Maintenance Engineers to an acceptable standard of workmanship, and in accordance with aircraft approved documents.
<br><br>
To maintain Company aircrafts in accordance with the approved maintenance schedule using approved methods and procedures.
<br><br>
To support Gulf Air operation at any network station as required in case of AOG recovery or as necessary.
<br><br>
MAIN DUTIES
<br><br>
1.Work with and under the direction of AMDM or AME to carry out Carry out all routine and non-routine maintenance of GF aircraft within the scope of the approval and ‘A' Check routine tasks and non-routine tasks.
<br><br>
2.Perform replacement of components on company's and other operator's aircraft and engines as required.
<br><br>
3.Adhere and comply with aircraft approved maintenance documents procedures when performing any maintenance activities and acquaint self with all the safety related precautions.
<br><br>
4.Make sure that vehicles, equipment's and tools used for aircraft maintenance are in serviceable, clean and safe condition.
<br><br>
5.Report any vehicle accident, faulty equipment or tool to AMDM or AME.
<br><br>
6.Maintain high standard of cleanliness of vehicles, equipment and servicing steps.
<br><br>
7.Assist in positioning and clearing equipment to carry maintenance tasks on aircraft during base check inputs.
<br><br>
8.Make sure that loaned tools and equipment are returned to Tool Stores are clean and in a serviceable condition.
<br><br>
9.Adhere to Airside Safety Rules and Regulations in regard to driving and work area cleanliness.
<br><br>
10.Assist the Engineer in performing and certifying for all routine tasks and non-routine tasks within his scope.
<br><br>
11.Perform Aircraft refueling as required to perform leak check or in preparation for engine ground runs.
<br><br>
12.Carry out aircraft and engine system servicing with Oil, Hydraulic, O2 and N2 as necessary.
<br><br>
13.Assist in performing aircraft towing in accordance with company TIM procedures.
<br><br>
14.Must be able to read and understand aircraft maintenance documentations when performing any maintenance task on the aircraft, and familiarize himself with the tasks, all safety related and precautions issues to avoid personnel injuries or damage aircraft structures and systems.
<br><br>
15.Lead and coordinate with the team of technicians while performing routine tasks and non-routine tasks under the supervision and guidance of AMDM/AME.
<br><br>
16.Purchase an appropriate Tool Kit containing adequate and approved tools required to carry out maintenance task on aircrafts.
<br><br>
EDUCATION & TRAINING
<br><br>
Holder of a valid ICAO Type license, recognized by BCAA and company quality assurance, endorsed with minimum one type rating of the company fleet.
<br><br>
High level of English language fluency speaking, reading and writing.
<br><br>
EXPERIENCE
<br><br>
Minimum 5 years' experience as aircraft Maintenance Technician with minimum of one year as certifying Technician.

AIRCRAFT LICENSED MAINTENANCE TECHNICIAN

Wyndham Hotels & Resorts EMEA

<div>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The Front Office Supervisor, reporting directly to the Front Office Manager, is responsible for overseeing front desk operations during shifts, ensuring that guests receive excellent service, and that all front desk activities are handled efficiently. This role involves supervising front desk staff, handling guest issues, and supporting the Front Office Manager in ensuring smooth operations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee front desk activities during shifts, including guest check-in, check-out, room assignments, and billing.
  </li>
  <li>
   Ensure that front desk staff adhere to hotel policies, procedures, and service standards.
  </li>
  <li>
   Monitor the daily performance of the front desk to ensure efficient and courteous guest service.
  </li>
  <li>
   Address and resolve guest inquiries, complaints, and requests in a timely and professional manner.
  </li>
  <li>
   Handle escalated guest concerns and ensure guests receive personalized attention, especially VIP guests.
  </li>
  <li>
   Monitor guest feedback and online reviews, taking corrective action when necessary to maintain high satisfaction levels.
  </li>
  <li>
   Assist in training, coaching, and mentoring front desk staff to maintain high service standards.
  </li>
  <li>
   Ensure that new hires are properly oriented and trained on front desk systems and hotel procedures.
  </li>
  <li>
   Provide continuous feedback to staff and assist with performance evaluations.
  </li>
  <li>
   Assist with managing room inventory and ensuring accurate room status updates in the property management system.
  </li>
  <li>
   Help prepare shift reports, financial summaries, and other documentation as needed.
  </li>
  <li>
   Ensure that front desk equipment is functioning properly and that the workspace is clean and organized.
  </li>
  <li>
   Liaise with housekeeping, reservations, maintenance, and other departments to ensure smooth coordination of guest services.
  </li>
  <li>
   Communicate important guest information to relevant departments, including special requests, preferences, and complaints.
  </li>
  <li>
   Attend regular meetings and participate in cross-departmental coordination efforts.
  </li>
  <li>
   Ensure the accurate processing of cash, credit card, and other payment transactions.
  </li>
  <li>
   Balance front desk cash drawers at the end of each shift and ensure compliance with financial controls.
  </li>
  <li>
   Handle guest issues or emergencies that arise during the shift, escalating to management when necessary.
  </li>
  <li>
   Ensure compliance with hotel safety, security, and emergency procedures.
   <br/>
   <br/>
  </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 <br/>
 <br/>
 <strong>
  KEY COMPETENCIES
  <br/>
  <br/>
 </strong>
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 <br/>
 <br/>
 <ul>
  <li>
   Team management skills.
  </li>
  <li>
   Excellent guest service delivery.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Problem-solving and conflict-resolution abilities.
  </li>
  <li>
   Good organizational and time-management skills.
  </li>
  <li>
   Accountability.
  </li>
  <li>
   Flexibility.
  </li>
  <li>
   Positive can-do attitude.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BACKGROUND
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 2 years&rsquo; experience as a receptionist within a 5 star branded hotel.
  </li>
  <li>
   Proficiency in Opera Cloud
  </li>
  <li>
   Arabic speaker preferred
  </li>
 </ul>
</div>


Front Office Supervisor

Orta Anadolu

<p>The Front Desk Supervisor is responsible for overseeing the daily front desk operations of the residential property, ensuring residents and visitors receive professional and courteous service. The role includes supervising front desk staff, maintaining security procedures, and ensuring smooth communication between residents and property management.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise front desk staff and manage shift schedules</li><li>Ensure residents and visitors are greeted and assisted in a professional manner</li><li>Monitor visitor access and maintain security procedures</li><li>Handle resident inquiries, requests, and complaints promptly</li><li>Coordinate with maintenance and housekeeping teams for service requests</li><li>Maintain records of visitors, deliveries, and resident communications</li><li>Ensure proper handling of keys, access cards, and parking permits</li><li>Prepare daily reports and update management on operational matters</li><li>Train new front desk team members</li><li>Ensure the reception area is clean, organized, and presentable at all times</li></ul><p><b>Requirements:</b></p><ul><li>Diploma or relevant qualification preferred</li><li>Previous experience in residential property, hospitality, or customer service</li><li>Good communication and interpersonal skills</li><li>Basic computer knowledge</li><li>Ability to handle situations calmly and professionally</li><li>Willingness to work shifts, including weekends and holidays</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in Hospitality? Yes or No. If yes, how many years.</li></ul><p>Experience:</p><ul><li>Front Desk Supervisor: 3 years (Required)</li></ul><p>Location:</p><ul><li>Manama (Required)</li></ul>

Front Desk Supevisor

Explore 36+ Aog desk coordinator in Bahrain this March. Find roles across top companies and apply now to boost your career.