account manager

key account manager

admin assistant

sales account manager

accounts manager

application support manager

Nord Anglia Education

<p></p><div><div><div><div><div><b>Date: </b>29 Oct 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, AE
</div></div></div></div><div><div><div><div><b>Job ID: </b>7450
</div></div></div></div><div><div><div><div><b>School: </b>Regional Office (Middle East)
</div></div></div></div><div><div><div><div><b>Company: </b>Nord Anglia Education
</div></div></div></div><div><div><div><div><div><b>Location:</b> Dubai &ndash; Regional Office (UAE).</div><br>
<div></div>
<div>
Nord Anglia Education is looking to recruit an <b>Application Service Manager</b> to join Nord Anglia Education, in the <b>Regional IT</b> team based in our Dubai &ndash; Regional Office (UAE).</div><br>
<div></div>
<div>
We are looking for someone to play a key role in supporting our regional schools and central team across the Middle East, ensuring excellence across our enterprise applications and digital systems.</div><br>
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<div><b>
The role:</b></div><br>
<div></div>
<div>
We seek an individual to join as an <b>Application Service Manager</b>, where your focus will be:</div>
<ul>
<li>Supporting the service management of enterprise applications and ensuring service SLAs are met.</li>
<li>Driving data quality improvement, accuracy, and integration across regional systems.</li>
<li>Assisting schools in the selection of non-educational solutions such as door access, CCTV, and point-of-sale systems, ensuring they meet cybersecurity and infrastructure standards.</li>
<li>Coordinating integrations for newly acquired schools, managing timelines, dependencies, and budgets.</li>
<li>Collaborating with global and regional teams to enhance standardisation and efficiency in service delivery.</li></ul><br>
<p></p>
<div></div>
<div><b>The successful candidate will possess:</b></div><br>
<div></div>
<ul>
<li>Proven experience as an <b>IT Project Manager</b> or in a similar applications/service management role.</li>
<li>Strong understanding of <b>ITIL principles</b>, service delivery, and enterprise application systems.</li>
<li>Experience managing multiple projects and stakeholders across multiple locations.</li>
<li>Excellent communication, analytical, and problem-solving skills.</li>
<li>A proactive and adaptable approach, with the confidence to drive improvement and change.</li></ul><br>
<div></div>
<div>
Please see full job description <b>here.</b></div><div></div><div><div><div><div><br>
Job Description</div>
</div><div><div>
Please write the Job Description.</div>
</div></div><div><div><div>
Job Responsibilities</div>
</div></div><div></div><div><div><div>Required Skills/Abilities</div>
</div><div><div>
Please write the Required Skills/Abilities.</div>
</div></div></div><div><b>
About us</b></div><br>
<div></div>
<div>
Nord Anglia Education is the world&rsquo;s leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools.</div><br>
<div></div>
<div>
Our exclusive collaborations with prestigious institutions such as <b>UNICEF</b>, <b>Massachusetts Institute of Technology (MIT)</b>, <b>IMG Academy</b> and <b>The Juilliard School</b> mean we&rsquo;re at the forefront of educational thinking, while creating life-changing experiences for students.</div><br>
<div></div>
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By joining Nord Anglia Education, you will become part of a committed and innovative team. As a member of the world&rsquo;s leading premium schools group, you will be joining an active network of like-minded people across the world.</div><br>
<p></p>
<div></div>
<div><b>To apply</b></div><br>
<div></div>
<div>
Online applications need to be submitted directly through the <b>Nord Anglia Education careers page</b> and should include a CV.</div>
<div>
At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination.</div>
<div>
We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics.</div>
<div>
Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools, and we expect every employee to share this commitment.</div></div></div></div></div></div><p></p>

Application Service Manager

Emirates Flight Catering

<b>Key Results Area :</b>
<ul>
<li>Maintain optimal performance, reliability, and continuous availability of all assigned third party business enterprise applications through proactive monitoring support.</li>
<li>Design, implement, and manage the underlying system design for non-ERP applications, whether hosted on-premise or in the cloud.</li>
<li>Collaborate with stakeholders to elicit, analyze, and document business requirements to ensure that implemented solutions align with organizational needs.</li>
<li>Oversee technical development, customization, and seamless integration of non-ERP applications with other enterprise systems, including ERP.</li>
<li>Enforce security standards, manage access controls, and conduct audits to protect sensitive data and ensure compliance with regulatory requirements.</li>
<li>Maintain integrity, performance, and optimization of databases supporting non-ERP applications, including routine backups and disaster recovery planning.</li>
<li>Plan and execute technical aspects of non-ERP application projects to ensure delivery within agreed scope, budget, and timelines.</li>
<li>Identify opportunities to optimize existing applications and explore emerging technologies that address evolving business needs and improve efficiency.</li>
<li>Maintain comprehensive technical documentation and ensure effective knowledge transfer to client or internal teams for ongoing support.</li>
<li>Promote effective use of applications through targeted training, timely support, and sustained user engagement strategies.</li>
</ul>
<b>Education Qualification</b>
<p>a)Bachelor's Degree or equivalent in Computer Science, Computer Engineering, or a related field.</p>
<p>b)Certification in Oracle JD Edwards Enterprise One (preferred).</p>
<p>c)ITIL, Agile, and Project Management certifications (preferred).</p>
<p>d)Certification in Oracle JD Edwards Enterprise, CRM, or Coupa (preferred).</p>
<b>Work Experience</b>
<p>a)Minimum 7 years of experience working on enterprise applications such as Oracle (JD Edwards) etc.</p>
<p>b)Strong knowledge of Oracle JD Edwards modules, Coupa, CRM, POS, and Solace systems.</p>
<p>c)Proven experience in enterprise application management, systems analysis, software engineering, or related IT roles.</p>
<p>d)Experience in roles with supervisory responsibilities.</p>
<b>Skills</b>
<p>a)Strong understanding of enterprise business processes and modules.</p>
<p>b)Hands-on experience in database and application development.</p>
<p>c)Knowledge of integration technologies like SOAP, REST, and Web Services.</p>
<p>d)Ability to work independently and collaboratively in a team environment.</p>
<p>Excellent communication and problem-solving skills.</p>

Enterprise Application Manager

Aspen Pharma Group

<b>Job RequirementsE</b>ducational qualifications &amp; experience:Matric / Grade 12B.Com / BSc Computer Science degree or equivalent work experienceTraining and/or certification in BPM, SDLC, ITIL, DevOps, Agile, COBIT)Kinaxis Certifications AdvantageousRR AuthorAdministratorTalend5+ years  experience of managing relationships with internal business customersExperience and sound knowledge of business processes, quality management and customer support practices and improvement practices3+ years  experience managing customer relationships in an operational and global services and automation in a large complex/matrix global organizationKEY PERFORMANCE AREASInvestigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests. Drafts and maintains procedures and documentation for applications support. Manages application incidents, maintenance activities like monitoring and enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures.

Analyst: Supply Chain Systems

Acesoft Labs (India) Pvt Ltd

<p>Responsible to deliver proposed architectural solutions, change  initiatives, manage BAU activities that span across one or more business  units  <br/>•	Day-to-day management and ownership of screening  systems/initiatives – Fircosoft for customer screening and payment  screening spanning across 8 countries <br/>•	Manage the resources efficiently and prioritize system enhancement/up-grades <br/>•	Ensure production system stability by supporting Application in different time zones. <br/>•	Ability to prioritize the defects and issues and address it on time. <br/>•	Understand interdependencies between technology, operations and business needs        <br/>•	Act as an internal quality control check for the platform owner  and manage ongoing quality control and participate in quality issue  resolution  <br/>•	Identification and escalation of system control and compliance  issues, assess and document the related risk, and make recommendations  for resolution.  <br/>•	Flexible with proven ability to conform to shifting priorities,  demands and timelines through analytical and problem-solving  capabilities  <br/>•	Adept at conducting research into project-related issues and products  <br/>•	Perform proactive data analytics work and manage the data quality and integrity in the systems <br/>•	Ensure our systems are compliant with banks governance policy <br/>•	Propose enhancements to the systems used by Compliance to generate  efficiencies and/ or improve our financial crime risk management. <br/>•	Member of the development/ implementation team working on assigned tasks, projects and IT initiatives. <br/>•	Interacts with members and other functional teams including members of the off- shore team</p>

Fircosoft Continuity

Paradigm Solutions

<b>Job qualifications: </b><br> <ul>
<li> 0-3 years of experience</li>
 <li> Bachelor s degree in Management of Information Systems, or related majors (Both business skills and technical IT knowledge required)</li>
 <li> Proper verbal and written communication skills</li>
 <li> Ability to explain complex ideas to those with limited IT knowledge</li>
 <li> Listening and patience</li>
 <li> Customer service and relationship management</li>
 <li> Critical thinking</li>
 <li> Problem-solving</li>
 <li> Attention to details</li>
</ul><b>
 Responsibilities: </b><br> <ul>
 <li> Writing technical scopes for websites and mobile applications</li>
 <li> Testing websites and mobile applications</li>
 <li> Providing technical support for our clients</li>
 <li> Technical documentation- Working in coordination with cross-functional teams</li>
 </ul>

App Support

Mindstream

<p>The incumbent is primarily responsible on assistance to the installation, monitoring and maintenance of the server operating systems and applications of Core Banking Support team. The incumbent will ensure that security, operational continuity and contingency controls for every assigned system platform.</p><p>Essential Duties &amp; Responsibilities by Dimensions:</p><p>A. Shareholder &amp; Financial:</p><p>- Provide Assistance on daily system administrational tasks and support to Core Banking Systems operations in the Test Environment.</p><p>B. Customer (Internal &amp; External):</p><p>- Ensure relations with vendors are maintained for systems software, application, and hardware delivery and maintenance.</p><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/ objectives.</p><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><p>- Report and Escalate to direct managers on issues and problems faced in the management of the system.</p><p>C. Internal (Processes, Products, Regulatory):</p><p>- Provide assistance on Installation, monitoring and maintenance of test systems and applications for Core Banking systems.</p><p>- Provide a reliable operating systems environment in order that the applications meet the required service levels.</p><p>- Guide the documentation for specific platforms&rsquo; procedures and guidelines for business continuity and contingency planning of the Group&rsquo;s systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.</p><p>- Direct the documentation for specific platforms&rsquo; procedures and guidelines for data and systems security of the Group&rsquo;s main systems within the overall systems security policy of the Group; and check daily logs and exceptions.</p><p>- Monitor assigned main systems operating systems and application performance sizing and utilization.</p><p>- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.</p><p>- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.</p><p>- Execute change management procedures with version and backtrack control</p><p>- Ensure timely resolution of operating systems and application failures on main systems.</p><p>- Provide guidance to Manager of Core Banking Support in handling more complex jobs.</p><p>- Report to the Direct Manager and indirectly to Senior Manager of Core Banking Support for approvals of work and prioritization of projects on hand.</p><p>- Installation and upgrades of operating systems.</p><p>- Monitor response and utilization of main systems applications and resources.</p><p>D. Learning &amp; Knowledge:</p><p>- Understand assigned systems&rsquo; internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure congruence with the Group&rsquo;s long term planning and approved strategy.</p><p>- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.</p><p>- Knowledge on Finastra suite of solution (i.e. Trade Innovation, Trade Portal and Message Manager) and third-party technologies (i.e.,Openshift, Oracle Weblogic , IBM MQ, DB2) are a plus.</p><p>E. Other:</p><p>- Ensure high standards of confidentiality to safeguard commercially sensitive information.</p><p>Education/Experience Requirements:</p><p>- Bachelor Degree in Computer Science or related IT degrees.</p><p>Required Special Skills:</p><p>- Excellent oral and written communication skills in both English and Arabic (preferable).</p><p>- Strong analytical, problem solving, decision-making and financial management skills.</p><p>- Self-driven with well-developed leadership, motivational and team-building skills.</p><p>- Good interpersonal skills.</p><p>Operating Environment/ Location:</p><p>- The systems support environment provides the platform to run systems using server hardware, and operating systems to provide secure, convenient, and highly available systems for users across the Group. In addition to securing such an environment, each administrator is assigned a system or group of systems depending on experience, training, and need.</p><p>- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.</p><p>Framework and Boundaries:</p><p>- Follow applicable policies and procedures.</p><p>- Provide feedback on latest system requirement and certification matrix for continuous system improvement.</p><p>Communications and Working Relationships:</p><p>- Systems are made available to users via the assigned channels within IT which is a direct responsibility of Manager of Core Banking Support, with prior approval from Senior Manager Core Banking Support &amp; Head of Core Banking Support.</p><p>Supervisory Responsibilities:</p><p>Solid line reporting: Manager for Core Banking Support</p><p>Dotted line reporting: Senior Manager for Core Banking Support</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have a Bachelor&rsquo;s degree in Computer Science, IT, or a related field?</li><li>How many years of experience do you have in Core Banking Systems support ?</li><li>Are you familiar with server operating systems, application monitoring, and system backups?</li><li>Have you previously worked with Finastra solutions (Trade Innovation, Trade Portal, Message Manager) or similar banking applications?</li><li>Do you have experience in IT change management, system upgrades, or incident resolution?</li><li>What is your current and expected salary?</li><li>What is your notice period?</li></ul>

Associate, Core Banking Support (IT)

ENOC LUBRICANTS AND GREASE MANUFACTURING PLANT LLC

<p><strong>Job Title</strong></p><p>Applications Administrator</p><p><strong>Business</strong></p><p><strong>Job Purpose</strong></p><p>Application Administrator will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical application administration and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, application administration, or systems engineering and analysis.</p><p><strong>Principal Accountabilities</strong></p><p><strong>Strategy/Governance</strong></p><p>Ensure the timely provision of data and reports to Applications Administration Manager , recommend application technical operational improvements to support planning, vision and decision making to have continuous improvement of IT infrastructure services.</p><p><strong>Operational</strong></p><p>Manage and administer application technical support and maintenance, develop and review related SOP s to ensure that application controls, policies, and procedures are operating effectively.</p><p>provide immediate fix whenever application incidents are identified or reported.</p><p>Contribute to the development of appropriate IT security policies, processes, systems, standards, procedures and internal controls related to application servers in line with the corporate IT Security framework.</p><p>Identify and assess security risks and assist in implementing measures to manage and mitigate all identified risks and audit findings related to application servers.</p><p>Involvement in any new project implementation during project lifecycle (Dev, QC, UAT, Production).</p><p>Proactively monitor the delivery of application services according to approved policies and procedures, user requests, SLA s, and maintenance schedules with minimum downtime.</p><p>apply latest application Security patches and bug fixes as soon as released by vendor.</p><p>deploy new application release and packages</p><p>Ensure that all applications implementations that we support are secure, reliable, cost effective and fit for purpose.</p><p>Develop and maintain application documentation that we support.</p><p>Work closely with suppliers and 3rd parties to ensure technical application support industry best practices followed to deliver application efficiently and effectively.</p><p>Maintain application inventory for production, QC, DEV, UAT systems.</p><p>Any special assignment from line manager or IT senior management.</p><p><strong>Additional Principal Accountabilities</strong></p><p><strong>Experience</strong></p><p>Having related professional Industry certifications will be a plus as well as project management certifications such as PRINCE II, PMP, etc.</p><p>Preferred professional certifications: ITIL</p><p>Solid understanding of technical application support and application security concept and requirements</p><p>Working knowledge of windows AD, DNS, HTTP/s, SSH, LDAP, DHCP, etc.</p><p>Strong understanding of TCP/IP, FW, networking protocols and security concepts.</p><p><strong>Experience</strong></p><p>8+ years of IT infrastructure experience with a focus on application technical support and application security concept.</p><p>Strong knowledge and experience in application design, deployment, backup, recovery and management experience is highly desirable</p><p>Proven experience with application capacity planning, security principles, and applications management best practices</p><p>Strong knowledge and experience in IT infrastructure concepts, frameworks and standards</p><p>Strong knowledge and experience in application performance management and tuning, security hardening and availability</p><p>Strong knowledge and experience in application installations, upgrades, high availability, in existing and new environment.</p><p>Proven experience with Application products from Oracle, SAP , IBM , Microsoft and others</p><p>Work effectively under occasional high stress 24x7 on call conditions.</p><p>Good communication and interpersonal skills</p><p>Strong experience in automation tools related to application management</p>

Application Administrator - CNTG

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