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application support specialist

Forvis Mazars in Qatar

<div>Job Summary
The Application Support Specialist is responsible for providing Level 1 and Level 2 support for enterprise applications, ensuring system stability, performance, and compliance with Service Level Agreements (SLAs). The role involves troubleshooting, documentation, system configuration, user onboarding, cross-functional collaboration, and leading process improvement and project management initiatives. The incumbent plays a key role in maintaining operational continuity while supporting enhancements and automation across enterprise systems.

Role responsibilities:
&sect; L1 and L2 Support &ndash;Timely troubleshooting and problem resolution within SLA
&sect; Creating and maintaining Requirement Document, Integration document, Impact Analysis, RCA, and Solution Document
&sect; Creating and maintaining user manual and admin manuals
&sect; Onboarding of New Users (Supporting Application Training)
&sect; Working with Cross-Functional Teams
&sect; Collaborate with business stakeholders to resolve issues, implement enhancements, and support UATs.
&sect; Analyzes and correlates data to define problems. Identifies alternatives.
&sect; Expert knowledge of software configuration and support, experience with relational databases and report generation.
&sect; Oversees and reviews workflow analysis of existing systems to determine new procedures for maximizing the benefits achieved through use of the automation. System recommendations reflect utilization of workflow/process analysis.
&sect; Coordinates and directs project staff to ensure projects/requests are completed within timetables and objectives are met as evidenced by project plan documentation in accordance with IT documentation standards.
&sect; Research and recommend alternative actions for problem resolution
&sect; Employ productivity aids in all aspects of assignments
&sect; Provides project management leadership for projects as evidenced by project planning, problem resolution, change control and quality assurance activities.
&sect; Leads process improvement, innovation and automation initiatives
&sect; Provides project management leadership for multiple (often competing or coinciding) projects as evidenced by project planning, problem resolution, change control and quality assurance activities.
&sect; Leads project task force meetings or work groups for multiple projects. Ensures distribution and documentation of minutes, vendor project correspondence and status reports as required.
Qualifications

&sect; Bachelor in IT or Relevant
&sect; Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.
Experiences
&sect; Overall 10-12 years&rsquo; experience in similar skill set
&sect; Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.
&sect; Excellent communication skills (oral &amp; written) in English. Arabic is preferred.
&sect; Excellent customer interaction attitude and behavior
&sect; Experienced in implementing software and configuration changes across enterprise systems.
&sect; Experienced in installation, setup, configuration, and maintenance of software and user devices.
&sect; Experience collaborating with including Infrastructure, Security, Telecom, and Network Operations, to ensure end-to-end system stability and compliance.
&sect; Strong experience with Web technologies and the infrastructure needed to support web applications (e.g. reverse proxies, application load balancers, CDNs, networks, Layer 7 firewalls, TLS certs, web servers, etc.)
Skills
&sect; In one or more in areas, like Enterprise systems (MS Dynamics 365 SAAS (CRM), IBM Maximo Application Suite, Oracle EBS 12.2.X/Fusion, ARM), Microsoft technologies (Azure, .NET Framework, SQL Server, SharePoint), Oracle Techstack (Primavera P6, Unifier, Oracle Cloud Infrastructure (OCI), Oracle Database), OpenText techstack (Content Management, BPM, Application Monitoring Tools)</div>

Application Support Specialist

PROZ TECHNOLOGIES

Job Title: Sr. Specialist &ndash; Enterprise Business Applications (Treasury Systems)Location: Doha, Qatar Company: Proztec Job Type: Full-timeJob SummaryWe are looking for a Sr. Specialist &ndash; Enterprise Business Applications to support Treasury &amp; Investments applications. The role involves business analysis, vendor coordination, change management, testing (SIT/UAT), and ongoing application support.Key Responsibilities<ul><li>Act as consultant for Treasury-related applications and projects.</li><li>Analyze business and technical requirements.</li><li>Prepare and review BRD/BCD documentation.</li><li>Evaluate vendor proposals to ensure requirements coverage.</li><li>Conduct SIT and coordinate UAT with business users.</li><li>Ensure resolution of UAT issues and obtain sign-offs.</li><li>Manage project documentation throughout project lifecycle.</li><li>Coordinate system readiness for UAT and production deployment.</li><li>Provide BAU support for Treasury products including Refinitiv, Bloomberg, and Finastra systems.</li><li>Liaise with business stakeholders, vendors, and internal IT teams.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, Finance, or related field.</li><li>Strong experience with Treasury or Investment banking applications.</li><li>Experience in business analysis and requirements gathering.</li><li>Strong knowledge of SIT, UAT, and application lifecycle management.</li><li>Excellent stakeholder management and vendor coordination skills.</li></ul>Job Type: Full-timePay: QAR12,000.00 - QAR18,000.00 per month

Sr. Specialist – Enterprise Business Applications (Treasury Systems)

COZMALABS

We are seeking an experienced Application Administrator with 15 years of experience to manage, support, and optimize enterprise applications. The ideal candidate will have a strong technical background, a proven track record of handling complex systems, and excellent problem-solving skills.Key Responsibilities:<ul><li>Install, configure, and maintain enterprise applications and related systems.</li><li>Monitor application performance, troubleshoot issues, and implement enhancements.</li><li>Ensure applications meet security, compliance, and operational standards.</li><li>Perform regular upgrades, patches, and system backups.</li><li>Collaborate with business stakeholders and IT teams to understand application requirements and provide technical support.</li><li>Develop and maintain documentation related to application configurations, processes, and troubleshooting guides.</li><li>Assist in system integrations, data migrations, and deployment projects.</li><li>Provide end-user support, training, and guidance on application usage.</li><li>Proactively identify areas for system improvement and recommend solutions.</li></ul>Qualifications &amp; Experience:<ul><li>Minimum 15 years of experience as an Application Administrator or in a similar role.</li><li>Strong experience with enterprise applications (SAP, Oracle, Microsoft Dynamics, etc.).</li><li>Solid understanding of database management, networking, and operating systems related to application support.</li><li>Experience in troubleshooting, performance tuning, and system optimization.</li><li>Familiarity with ITIL processes and change management best practices.</li><li>Excellent communication and interpersonal skills.</li><li>Arabic language skills are desirable but not mandatory.</li></ul>Preferred Skills:<ul><li>Experience with cloud-based applications (e.g., Azure, AWS, or SaaS platforms).</li><li>Scripting and automation skills (PowerShell, Python, or similar).</li><li>Ability to manage multiple applications and projects simultaneously.</li></ul>Job Type: Full-time

Application Administrator

ALI BIN ALI

<div>
 
 
 
 OBJECTIVE/ PURPOSE OF THE JOB:
 
 
 
 To provide field support to end-users using our devices and products, to install, troubleshoot, maintain and service the products, to continuously train end-users, provide full technical and administrative support to ensure full performance of the products, liaise with suppliers for successful implementation and running of the project.
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 <ul>
 <li>
 Provide clinical and application support for patient monitoring systems, anesthesia machines, and ventilation devices across ICU, OR, ER, and PACU.
 </li>
 <li>
 Install, commission, configure, and troubleshoot patient monitoring, anesthesia, and ventilation equipment.
 </li>
 <li>
 Deliver hands-on clinical application training to doctors, nurses, anesthesia teams, and biomedical engineers.
 </li>
 <li>
 Provide on-site clinical support during live cases and procedures to ensure safe and optimal device usage.
 </li>
 <li>
 Act as first-level (Tier 1) technical and clinical support and escalate complex issues to suppliers or internal technical teams when required.
 </li>
 <li>
 Coordinate with suppliers for software updates, recalls, technical bulletins, and corrective actions.
 </li>
 <li>
 Conduct product demonstrations, evaluations, and clinical trials for patient monitoring, ventilation, and anesthesia systems.
 </li>
 <li>
 Ensure proper documentation, handover, and user sign-off after installations and trainings.
 </li>
 <li>
 Provide on-call technical and application support to end-users when required.
 </li>
 <li>
 Support Continuous Medical Education (CME) programs, workshops, and training sessions in coordination with suppliers.
 </li>
 <li>
 Coordinate with logistics and service teams to ensure timely delivery, installation, and commissioning.
 </li>
 </ul>
 <ul>
 <li>
 Manage and track demo equipment related to patient monitoring, ventilation, and anesthesia
 <ul>
 <li>
 Follow up shipment status of the ordered items from the supplier
 </li>
 <li>
 Promotes &amp; updates company&rsquo;s products to customers on regular basis and attends to their concerns &amp; issues.
 </li>
 <li>
 Ensure proper transfer of information from clients to suppliers and vice versa.
 </li>
 <li>
 Conduct demonstrations of products to customers
 </li>
 <li>
 Provide application support for all relevant products.
 </li>
 <li>
 Provide technical on-call support to end-users
 </li>
 <li>
 Organize Continuous Medical Education, training and workshops for end-users in coordination with suppliers
 </li>
 <li>
 Participate in relevant trade shows
 </li>
 <li>
 Evaluating and differentiating all the features and benefits of the product and get them approved by the business unit manager
 </li>
 <li>
 Complete coordination with other local &amp; international vendors involved in the Project
 </li>
 <li>
 Takes action on basic customer related issues within the guidelines, however reports complex issues to next level for quick action &amp; swift resolution.
 </li>
 <li>
 Responsible for reviewing and maintaining the inventory of the department.
 </li>
 <li>
 Ensure timely invoicing, deliveries and installation of demo related products at Customer site.
 </li>
 <li>
 Assist, if needed to, in timely collections of debts in coordination with Finance team
 </li>
 <li>
 Provide management team with details on upcoming projects, opportunities, sales &amp; ways to achieve growth.
 </li>
 </ul>
 </li>
 </ul>
</div>

Senior Application Specialist

Leminar Global Distribution and Services WLL

Job TitleTalent Acquisition Specialist Experience5&ndash;6 YearsLocationDohaEmployment TypeFull-timeJob SummaryWe are looking for an experienced Talent Acquisition Specialist to manage local recruitment, job posting and candidate sourcing through online portals, HR documentation, data entry, and overall HR operations. The role requires a hands-on HR professional who can independently manage recruitment and HR administrative tasks.Key Responsibilities<ul><li>Handle end-to-end recruitment including job posting, sourcing, screening, interview coordination, offer rollout, and onboarding</li><li>Post job advertisements on recruitment websites and job portals and actively search candidates on portals such as Naukri, Naukri Gulf, and other relevant platforms</li><li>Source candidates through online portals, local consultants, referrals, and walk-ins</li><li>Maintain HR documentation and document control, including employee files and compliance records</li><li>Perform HR data entry and MIS reporting using Excel and HR systems</li><li>Maintain accurate recruitment trackers, employee databases, and manpower reports</li><li>Coordinate with hiring managers and external recruitment vendors</li><li>Support day-to-day HR operations, including joining, exits, and audit support</li><li>Ensure confidentiality and accuracy of all HR records</li></ul>Skills &amp; Requirements<ul><li>5&ndash;6 years of experience in HR recruitment and operations</li><li>Female Candidates preferred </li><li>Strong experience in job posting and database search on recruitment portals (Naukri, Naukri Gulf, etc.)</li><li>Proficient in MS Excel, Word, and HR MIS</li><li>Good organizational and coordination skills</li><li>Strong attention to detail and ability to multitask</li><li>Good communication skills in English and local languag</li></ul>Job Types: Full-time, PermanentPay: QAR5,000.00 - QAR6,000.00 per monthApplication Question(s):<ul><li>Only candidate in Qatar apply</li><li>immediate joining would be preferred</li></ul>

Talent Acquisition Specialist

Starlink Qatar

<div>
 
 We are looking for a highly skilled
 
 Senior SOC Engineer
 
 to lead security monitoring, incident response, detection engineering, and vulnerability management initiatives. This role requires strong hands-on expertise in SIEM/XDR, threat hunting, and risk-based vulnerability management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Security Monitoring &amp; Incident Response
 
 <ul>
 <li>
 Lead security incident investigations and provide technical expertise
 </li>
 <li>
 Perform real-time monitoring across SIEM, XDR, NDR, OT &amp; cloud platforms
 </li>
 <li>
 Conduct root cause analysis (RCA) and document lessons learned
 </li>
 <li>
 Coordinate containment, eradication &amp; recovery activities
 </li>
 <li>
 Ensure SLA &amp; KPI adherence
 </li>
 </ul>
 
 Detection Engineering &amp; Use Case Management
 
 <ul>
 <li>
 Develop and tune SIEM/XDR correlation rules aligned with MITRE ATT&amp;CK
 </li>
 <li>
 Reduce false positives &amp; enhance detection coverage
 </li>
 <li>
 Implement advanced use cases (ransomware, insider threats, APTs, data exfiltration)
 </li>
 <li>
 Log source onboarding, parser development &amp; normalization
 </li>
 <li>
 Optimize alert thresholds and detection logic
 </li>
 </ul>
 
 Vulnerability Management
 
 <ul>
 <li>
 Lead end-to-end vulnerability lifecycle (discovery &rarr; remediation validation)
 </li>
 <li>
 Risk-based prioritization using CVSS, asset criticality &amp; business impact
 </li>
 <li>
 Correlate vulnerabilities with threat intelligence
 </li>
 <li>
 Validate remediation via rescans &amp; penetration testing support
 </li>
 <li>
 Develop executive dashboards &amp; risk exposure reports
 </li>
 </ul>
 
 Threat Hunting &amp; Intelligence
 
 <ul>
 <li>
 Conduct proactive hypothesis-driven threat hunting
 </li>
 <li>
 Integrate threat intelligence feeds into SIEM/XDR
 </li>
 <li>
 Track emerging TTPs and refine detection strategies
 </li>
 <li>
 Support adversary simulation exercises
 </li>
 </ul>
 
 Reporting &amp; Stakeholder Management
 
 <ul>
 <li>
 Vulnerability tracking &amp; SLA breach reporting
 </li>
 <li>
 Monthly risk &amp; trend analysis
 </li>
 <li>
 Patch compliance &amp; remediation validation reporting
 </li>
 <li>
 Audit &amp; compliance documentation support
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Cybersecurity, Information Security, Computer Science, or related field
 
 
 📜
 
 Mandatory Certification (Any One Required)
 
 
 <ul>
 <li>
 Tenable Certified Nessus Professional (TCNP)
 </li>
 <li>
 Tenable Certified Security Center (TCSC)
 </li>
 <li>
 Qualys Certified Specialist &ndash; VMDR
 </li>
 <li>
 Qualys Certified Specialist &ndash; Web Application Scanning (WAS)
 </li>
 </ul>
 
 ⭐
 
 Preferred Certifications
 
 
 <ul>
 <li>
 CEH
 </li>
 <li>
 Microsoft Certified: Security Operations Analyst (SC-200)
 </li>
 <li>
 OSCP
 </li>
 </ul>
 
 💡
 
 Required Skillset
 
 
 <ul>
 <li>
 Hands-on SIEM, XDR/EDR, NDR, SOAR &amp; cloud security monitoring
 </li>
 <li>
 Strong understanding of MITRE ATT&amp;CK &amp; threat hunting
 </li>
 <li>
 Full vulnerability lifecycle management expertise
 </li>
 <li>
 SOC use case tuning &amp; automation
 </li>
 <li>
 Knowledge of ISO 27001, NIST CSF frameworks
 </li>
 <li>
 Experience with Tenable, Qualys, Rapid7, Acunetix, Burp Suite
 </li>
 <li>
 Basic scripting (PowerShell / Python / KQL / SPL)
 </li>
 <li>
 Strong reporting &amp; stakeholder communication skills
 </li>
 </ul>
 
 
</div>

Senior SOC Engineer

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station ( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 1 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.Valid QID and eligible to work on QATAR.Knowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT/ SALES

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