barista

operations manager

area manager - cafe

barista, pre opening

brand manager

area manager cafe

Trafalgar Luxury Group

Experienced and results-driven Area Manager with a strong background in overseeing multiple caf&eacute; outlets. Skilled in operations management, team leadership, customer service excellence, and sales performance. Proven ability to streamline processes, maintain brand standards, and drive profitability. Adept at training and mentoring caf&eacute; managers and staff to achieve operational goals and ensure a superior guest experience.Responsibilities:<ul><li>Oversee daily operations of multiple caf&eacute; outlets to ensure consistent performance.</li><li>Monitor and manage key performance indicators (KPIs) such as sales, labor cost, food cost, and customer satisfaction.</li><li>Conduct regular store visits to ensure compliance with company policies, brand standards, and health &amp; safety regulations.</li><li>Develop, train, and support Caf&eacute; Managers to improve leadership and operational capabilities.</li><li>Implement marketing and promotional activities to increase footfall and revenue.</li><li>Analyze financial reports and take corrective actions to achieve profit targets.</li><li>Recruit, onboard, and retain high-performing team members.</li><li>Manage inventory, ordering, and cost control across locations.</li><li>Ensure a high level of customer service is maintained consistently across all caf&eacute;s.</li><li>Liaise with support departments (HR, Finance, Supply Chain) for smooth operational flow.</li><li>Handle escalated customer complaints and resolve operational issues promptly.</li></ul>Qualifications and Requirements<ul><li>Bachelor's degree in Business Administration, Hospitality, or a related field.</li><li>5+ years of experience in multi-unit food &amp; beverage or caf&eacute; operations.</li><li>Strong leadership, people management, and communication skills.</li><li>Proven ability to meet and exceed sales and operational targets.</li><li>Familiarity with health and safety standards and local labor laws.</li><li>Flexible to travel frequently between caf&eacute; locations.</li><li>Proficient in Microsoft Office and POS systems.</li><li>Fluent English/Arabic speaking, reading, and writing proficiency are required.</li><li>Ideally previous multi-site/area retail management experience.</li><li>Experience in managing caf&eacute; brands or coffee shop chains.</li><li>Knowledge of local food &amp; beverage trends and customer preferences.</li></ul>Job Type: Full-timePay: KD750.000 - KD1,000.000 per month

Area Manager - Cafe

Regatta Capital Holding

We are looking for an experienced Store Manager to lead our coffee branch and ensure smooth daily operations:Requirements:<ul><li>Must have experience in restaurant or Cafe management</li><li>Must have transferable residency</li><li>Bilingual candidates preffered</li><li>stronger leadership, communication and customer service skills.</li><li>Ability to manage staffs, inventory and daily operations in the branch.</li></ul>Responsibility: <ul><li>Oversee daily operation of the coffee branch</li><li>Manage train and motivate staff</li><li>Ensure high standard of customer service</li><li>maintain compliance with company policies and SOP</li></ul>Interested candidates, Share us your updated CVJob Type: Full-time

Store Manager

Lumière Co.

<div>
 
 We are seeking an experienced Food and Beverage Area Operations Manager to oversee and drive the success of our restaurant operations across multiple locations in Kuwait.
 
 
 
 
 
 This role is ideal for a dynamic leader who thrives in a hands-on, field-based role, with daily presence in our branches to ensure smooth operations, excellent customer service, and strong business performance.
 
 
 
 
 
 
 Duties:
 
 
 
 
 
 
 Oversee the day-to-day operations of multiple restaurants across different regions.
 
 
 
 
 
 Conduct daily branch visits to monitor performance, service quality, and operational standards.
 
 
 
 
 
 Ensure compliance with food safety, hygiene, and company policies.
 
 
 
 
 
 Lead, mentor, and support branch managers and operational teams.
 
 
 
 
 
 Monitor key performance indicators, sales performance, and operating costs to achieve business objectives.
 
 
 
 
 
 Implement strategies to enhance customer satisfaction and maximize profitability.
 
 
 
 
 
 Collaborate with senior management to support marketing initiatives and business growth.
 
 
 
 
 
 
 Demands:
 
 
 
 
 
 
 At least 5:7 years of experience in food and beverage operations, with a proven track record as an Area Manager . Strong leadership skills with the ability to manage multiple branches simultaneously.
 
 
 
 
 
 A practical approach and willingness to spend most of your time in the field with teams.
 
 
 
 
 
 Excellent problem-solving, decision-making, and communication skills.
 
 
 
 
 
 Proficiency in English; Arabic is a plus.
 
 
 
 
 
 
 Why join Lumiere Restaurants?
 
 
 
 
 
 
 At Lumiere, we believe in delivering excellence not only to our guests, but also to our employees. We offer:
 
 
 
 
 
 Competitive salaries and performance-based incentives.
 
 
 
 
 
 A collaborative, growth-focused work environment.
 
 
 
 
 <ol>
 <li>
 Real opportunities for career advancement in a growing company.
 </li>
 </ol>
</div>

Food & Beverage Operations Area Manager

Burgan Bank

<div>
 
 
 
 Position: Assistant Manager- Integration Systems
 
 
 
 
 
 
 Group: Information Technology
 
 
 
 
 
 
 
 
 Primary Job Purpose
 
 
 
 The Assistant Manager- Integration Systems has the responsibility to supervise, execute, coordinate, monitor, and support the related day-to-day activities in an efficient and effective manner, and ensure the security, resilience, scalability and correctness of operation of the various systems within the area of responsibility, to help achieve the Bank's strategic business objectives while helping to maintain compliance to laws, policies and regulations.
 
 
 The job holder must therefore have solid skills, knowledge and understanding of the related technologies and solutions together with their implications, and is expected to analyse, address, track and successfully resolve requests and issues within the area of responsibility, and help to ensure the implemented solutions meet the service quality, security and performance benchmarks, and that the delivery is on time and within budget.
 
 
 
 
 
 
 Job Roles &amp; Responsibilities:
 
 
 
 
 Strategy, Planning and Management
 
 
 
 
 Planning and Management
 
 
 <ul>
 <li>
 Ensure effective planning to achieve the strategic objectives of the unit, and maintain cost effective mode of operation in area of responsibility.
 </li>
 </ul>
 
 
 Operations, Review and Reporting
 
 
 
 
 
 
 Understanding
 
 
 
 
 <ul>
 <li>
 Maintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Fieldwork
 
 
 
 
 <ul>
 <li>
 Provide technical and functional support to the systems within the area of responsibility, both directly and through team members and suppliers.
 </li>
 <li>
 Maintain the security and resilience of systems within the area of responsibility, as per the Bank&rsquo;s policies, procedures and regulatory requirements.
 </li>
 <li>
 Analyse, diagnose and troubleshoot issues and deploy required detective, corrective and preventive measures (fixes, patches, upgrades, etc.).
 </li>
 <li>
 Maintain effective procedures (backup, restoration, configuration, tuning, etc.), ensuring compliance with leading practices and quality standards.
 </li>
 <li>
 Participate in initiative analysis, study requirements, research and document possible suitable configurations, solutions and vendors
 </li>
 <li>
 Contribute to and support planned and ongoing projects, ensuring alignment with relevant strategies and objectives, policies and regulations
 </li>
 <li>
 Manage system resources and participate in capacity planning and maintenance activities, ensuring adequate sizing for optimal performance.
 </li>
 <li>
 Perform product research in related areas and advise IT management with the identified improvement opportunities.
 </li>
 </ul>
 
 
 
 
 Review and Monitoring
 
 
 
 
 <ul>
 <li>
 Monitor adherence and compliance to policies, procedures and frameworks and ensure the implementation of corrective actions to reduce Risk
 </li>
 <li>
 Monitor SLAs and team KPIs to ensure planned targets are being met, that IT services are delivered accordingly, and analyse/report deviations
 </li>
 </ul>
 
 
 
 
 Reporting
 
 
 
 
 <ul>
 <li>
 Generate and circulate scheduled periodic and requested ad-hoc reports ensuring their accuracy and timely delivery
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Stakeholder Management
 
 
 
 
 Internal Interactions
 
 
 <ul>
 <li>
 Participate in the various cross-functional committees/team discussions for multiple purposes to achieve optimal service efficiency
 </li>
 <li>
 Continuously coordinate and collaborate with IT teams, as well as wider business and control units for effective and efficient system support
 </li>
 </ul>
 
 
 External Representation
 
 
 <ul>
 <li>
 Maintain continuous interaction, coordination and collaboration with relevant external System and Service Suppliers
 </li>
 </ul>
 
 
 
 
 
 Job Specifications
 
 
 
 
 
 E
 
 ducational Qualification(s)
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent in a related field
 </li>
 </ul>
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 6 years of relevant technical work experience in a Bank or Financial Institution
 </li>
 <li>
 Strong analytical, technical, interpersonal and communication skills
 </li>
 <li>
 Knowledge of business operations, system requirements, and IT processes development in a bank or a financial institution is required.
 </li>
 </ul>
 
 
 
 Certification(s)
 
 
 
 <ul>
 <li>
 Middleware systems
 </li>
 <li>
 Workflow solutions
 </li>
 </ul>
 
 
 
 Language(s) known
 
 
 
 <ul>
 <li>
 English (Proficient)
 </li>
 <li>
 Arabic (Proficient)
 </li>
 </ul>
 
 
</div>

Assistant Manager- Integration Systems

C3EL

<div><h2 class="jobSectionHeader">Overview:</h2>
<div>
<div><div>Job Title: System Administrator Tier II Support

Security Clearance: Secret

Location: Camp Arifjan, Kuwait

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.) 

</div>
</div></div><h2 class="jobSectionHeader">Description:</h2>
<div>
<div><div>C3EL is seeking a System Administrator Tier II Support to join our team in Kuwait. In this role, you'll provide advanced administration, troubleshooting, and support for enterprise-level systems and networks. You'll ensure the stability, security, and performance of critical infrastructure by applying updates, monitoring server health, and leveraging enterprise management tools. As a key member of our technical team, you'll help maintain seamless operations while ensuring compliance with DoD standards and security requirements.

Responsibilities will include, but not be limited to:
<ul>
<li>Provide Tier II system administration support, including troubleshooting escalated issues from Tier I.</li>
<li>Monitor system health, performance, and availability, ensuring mission-critical systems remain operational.</li>
<li>Implement security patches, configuration changes, and updates to maintain compliance with DoD standards.</li>
<li>Manage Active Directory accounts, permissions, and group policies.</li>
<li>Perform routine server backups, disaster recovery procedures, and system restores when required.</li>
<li>Support the configuration and deployment of servers, storage systems, and enterprise applications.</li>
<li>Maintain and enforce best practices across systems and networks.</li>
<li>Collaborate with network, security, and help desk teams to resolve complex technical issues.</li>
<li>Document system configurations, procedures, and troubleshooting steps for knowledge continuity.</li></ul> 

</div>
</div></div><h2 class="jobSectionHeader">Minimum Qualifications:</h2>
<div><div><div><ul><li>An active, in-scope US Government issued Secret clearance with SCI eligibility.</li>
<li>Due to the nature of the work and contract requirements, U.S. Citizenship is required.</li>
<li>Must have one (1) of the following required certifications: Security+ CE, CCNA, CySA+, GICSP, GSEC, CND, or SSCP.</li>
<li>Must have knowledge and familiarity with reviewing and deploying vendor updates for security patches.</li>
<li>Must have knowledge with storage technologies such as Storage Area Network (SAN) or Network Attached Storage (NAS).</li>
<li>Must have knowledge with server performance tuning and monitoring tools.</li>
<li>Must have knowledge with server configuration and management tools (Microsoft System Center Operations manager (SCOM) and System Center Configuration Manager (SCCM)). 
</li>
<li>Must have network troubleshooting skills and knowledge of networks.</li>
<li>Must have technical documentation skills.</li></ul> 

</div>
</div></div><h2 class="jobSectionHeader">Education:</h2>
<ul><li>Bachelor's degree plus 6 years related work experience and 2 years in military environment OR an Associate's degree plus 7 years of recent specialized experience, OR 11 total years of recent specialized experience.</li></ul></div>

System Administrator Tier II Support

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
Scope of Position:
A detail-oriented Sales and Marketing Coordinator to contribute to the achievement of sales and marketing targets by supporting Sales and Marketing Manager and coordinating sales site inspections. Supporting the Sales and Marketing department with administration duties. The Sales and Marketing Coordinator's responsibilities include supporting sales, coordinating with other departments, problem solving, handling administrative duties, budget tracker, Sales and client tracking, assisting the Sales Manager with rate contracts and tracking thereof. Arranging extensive travel arrangement local and international for department. Strong Admin skills required.
Sales and Marketing Coordination:<ul><li>
Helping the Sales and Marketing managers to improve their productivity by contacting customers to arrange site inspections and ensuring all Managers have high-quality, up-to-date support material.</li><li>
Handling urgent calls, emails, and messages when Director of sales and marketing is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling and assisting with site inspection.</li><li>
Following up on quotes and assisting with conversion.</li><li>
Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.</li><li>
Developing and maintaining online filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.</li><li>
Preparing a function sheet and coordinating pre-con and post mortem of events.</li><li>
Making the company's services as attractive to potential customers as possible.</li><li>
Ensuring adherence to laws, regulations, and policies.</li><li>
Collaborating with External Marketing Consultants to ensure that the Digital Strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Pullman Hotel Cape Town City Centre Hotels.</li><li>
Coordinate digital media related queries</li><li>
Manage Trip-advisor listing, Q&amp;A and responds to reviews</li><li>
Innovate, implement and drive ACCOR local campaigns, events.</li><li>
Manage Pullman Hotel Cape Town City Centre website with External Marketing Consultants</li><li>
Distributing approval contracted rates, with client follow up and record or report keeping.</li><li>
Assisting with any administration related functions.</li></ul>
 Operational duties:<ul><li>
Maintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities</li><li>
Conduct regular walk about and site inspections to familiarize with current hotel operational standards. Report any concerns to the Sales Manager or Director of Sales and Marketing.</li><li>
Be available to assist with site inspections for potential clients</li><li>
Be available during busy periods to oversee events, which may be over weekends or late evening.</li></ul>
Systems &amp; Procedures:<ul><li>
Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures</li><li>
Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals</li><li>
Complete all duties and ensure a concise hand over</li><li>
Train and familiarize yourself with all Accor Sales and Marketing related training, especially the mandatory trainings that are required for your position.</li></ul>
 Guest service and Employee Relationships:<ul><li>
Always Recognize and greet the guests first</li><li>
Respond to any reasonable tasks as assigned by superiors</li><li>
Provide efficient, friendly, and professional service to all guests</li><li>
Guest needs and requests are anticipated and acted upon immediately in an efficient manner. Requests outside area of authority are referred immediately to the appropriate personal and followed up on to ensure the Guest is ultimately satisfied</li><li>
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction</li><li>
Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise</li><li>
Work together with trust so that colleagues and management meet the goals of the department/Hotel</li><li>
Treat customers and colleagues from all cultural groups with respect, sensitivity, and transparency</li><li>
Take every opportunity to be a &ldquo;salesperson&rdquo; by active selling of special promotions and facilities available within the Hotel</li><li>
Implement the Accor values and Accor customer vision to &lsquo;Offer the Best Service to Our Customers.</li><li>
Colleagues and superiors of the hotel are always dealt with in a polite and helpful manner. Ensure good relationships are always kept with colleagues and superiors and report any personnel differences that may threaten the cohesion of the team and colleagues</li><li>
Responsible for the acquisition and maintenance of all corporate/travel trade/leisure/government/niche/mice/international clients of the hotel, together with the Sales and Marketing Manager.</li><li>
Listen to clients&rsquo; requirements and present appropriately to make a sale, negotiate the terms of an agreement and closing the sale</li><li>
Cold call potential clients via telephone and emails and arrange meetings for new business</li><li>
Regularly attend/host events where top clients and new clients are entertained</li></ul>
Environmental and Social Responsibility:<ul><li>
Work closely with the hotel in participating where possible in community-based projects</li><li>
Maintain awareness of new initiatives and the continuously growing social economic Program of the hotels</li><li>
Assist with power and electricity usage by not having lights or any electrical appliance on that could be switched off when not in use</li><li>
Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste</li><li>
Actively participate in all social development drives with local communities and initiatives</li><li>
Actively participate in the food &amp; beverage waste program of the Hotel</li><li>
Reduce the use of paper by not printing unnecessarily and recycle used paper</li></ul>
General and other Duties:<ul><li>
The above listed criteria identify the key areas of responsibility of the position and are not all-encompassing description of duties and tasks. The above criteria will be subject to ongoing review and adjustment</li><li>
The position required the employee to perform tasks in any area of the hotel as requested by Management from time to time</li><li>
Abide by Accor policy on EEO and Harassment in the workplace</li><li>
Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment, and victimization</li><li>
The position required the employee to maintain a high standard of personal appearance and hygiene and ensure that uniforms meet with the Hotel&rsquo;s requirements and in line with the desired image of the Hotel</li><li>
Ensure security and protection of Guests the belongings as best possible, report any items left behind by guest</li><li>
Be committed to the safety of Guests at all times and report any suspicious activity in the hotel to the Manager</li><li>
Practice Safety at all times including constant awareness of safety hazard</li><li>
Reports to work on time and according to posted schedule</li><li>
Agree to continuously improve and develop his/herself, by attending scheduled training courses as directed by Management and being committed to making the absolute most of the given opportunity</li><li>
Be committed to the highest level of service to the Hotel Guests, courtesy to fellow colleagues and a commitment to all environmental social and developmental training initiatives</li></ul> 

Qualifications 
Qualifications<ul><li>
1&ndash;2 years of experience in a marketing or sales support role</li><li>
Strong organizational and time-management skills</li><li>
Excellent written and verbal communication skills</li><li>
Strong attention to detail</li><li>
Proficiency in Microsoft Office (Excel, PowerPoint, Word)</li><li>
Ability to analyze data and draw actionable insights</li><li>
Team-oriented with a proactive and adaptable approach</li></ul> 

Additional Information 
WHY WORK FOR ACCOR<ul><li>
Employee benefit card offering discounted rates at Accor hotels worldwide.</li><li>
Develop your talent through Accor&rsquo;s learning programs.</li><li>
Opportunity to grow within your property and across the world!</li><li>
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul>
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Sales Coordinator

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 
 Scope of Position:
 
 
 
 A detail-oriented Sales and Marketing Coordinator to contribute to the achievement of sales and marketing targets by supporting Sales and Marketing Manager and coordinating sales site inspections. Supporting the Sales and Marketing department with administration duties. The Sales and Marketing Coordinator's responsibilities include supporting sales, coordinating with other departments, problem solving, handling administrative duties, budget tracker, Sales and client tracking, assisting the Sales Manager with rate contracts and tracking thereof. Arranging extensive travel arrangement local and international for department. Strong Admin skills required.
 
 
 
 Sales And Marketing Coordination
 
 
 
 <ul>
 <li>
 Helping the Sales and Marketing managers to improve their productivity by contacting customers to arrange site inspections and ensuring all Managers have high-quality, up-to-date support material.
 </li>
 <li>
 Handling urgent calls, emails, and messages when Director of sales and marketing is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling and assisting with site inspection.
 </li>
 <li>
 Following up on quotes and assisting with conversion.
 </li>
 <li>
 Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.
 </li>
 <li>
 Developing and maintaining online filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.
 </li>
 <li>
 Preparing a function sheet and coordinating pre-con and post mortem of events.
 </li>
 <li>
 Making the company's services as attractive to potential customers as possible.
 </li>
 <li>
 Ensuring adherence to laws, regulations, and policies.
 </li>
 <li>
 Collaborating with External Marketing Consultants to ensure that the Digital Strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Pullman Hotel Cape Town City Centre Hotels.
 </li>
 <li>
 Coordinate digital media related queries
 </li>
 <li>
 Manage Trip-advisor listing, Q&amp;A and responds to reviews
 </li>
 <li>
 Innovate, implement and drive ACCOR local campaigns, events.
 </li>
 <li>
 Manage Pullman Hotel Cape Town City Centre website with External Marketing Consultants
 </li>
 <li>
 Distributing approval contracted rates, with client follow up and record or report keeping.
 </li>
 <li>
 Assisting with any administration related functions.
 
 
 </li>
 </ul>
 
 Operational Duties
 
 
 
 <ul>
 <li>
 Maintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities
 </li>
 <li>
 Conduct regular walk about and site inspections to familiarize with current hotel operational standards. Report any concerns to the Sales Manager or Director of Sales and Marketing.
 </li>
 <li>
 Be available to assist with site inspections for potential clients
 </li>
 <li>
 Be available during busy periods to oversee events, which may be over weekends or late evening.
 
 
 </li>
 </ul>
 
 Systems &amp; Procedures
 
 
 
 <ul>
 <li>
 Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures
 </li>
 <li>
 Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals
 </li>
 <li>
 Complete all duties and ensure a concise hand over
 </li>
 <li>
 Train and familiarize yourself with all Accor Sales and Marketing related training, especially the mandatory trainings that are required for your position.
 
 
 </li>
 </ul>
 
 Guest Service And Employee Relationships
 
 
 
 <ul>
 <li>
 Always Recognize and greet the guests first
 </li>
 <li>
 Respond to any reasonable tasks as assigned by superiors
 </li>
 <li>
 Provide efficient, friendly, and professional service to all guests
 </li>
 <li>
 Guest needs and requests are anticipated and acted upon immediately in an efficient manner. Requests outside area of authority are referred immediately to the appropriate personal and followed up on to ensure the Guest is ultimately satisfied
 </li>
 <li>
 Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction
 </li>
 <li>
 Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise
 </li>
 <li>
 Work together with trust so that colleagues and management meet the goals of the department/Hotel
 </li>
 <li>
 Treat customers and colleagues from all cultural groups with respect, sensitivity, and transparency
 </li>
 <li>
 Take every opportunity to be a &ldquo;salesperson&rdquo; by active selling of special promotions and facilities available within the Hotel
 </li>
 <li>
 Implement the Accor values and Accor customer vision to &lsquo;Offer the Best Service to Our Customers.
 </li>
 <li>
 Colleagues and superiors of the hotel are always dealt with in a polite and helpful manner. Ensure good relationships are always kept with colleagues and superiors and report any personnel differences that may threaten the cohesion of the team and colleagues
 </li>
 <li>
 Responsible for the acquisition and maintenance of all corporate/travel trade/leisure/government/niche/mice/international clients of the hotel, together with the Sales and Marketing Manager.
 </li>
 <li>
 Listen to clients&rsquo; requirements and present appropriately to make a sale, negotiate the terms of an agreement and closing the sale
 </li>
 <li>
 Cold call potential clients via telephone and emails and arrange meetings for new business
 </li>
 <li>
 Regularly attend/host events where top clients and new clients are entertained
 
 
 </li>
 </ul>
 
 Environmental And Social Responsibility
 
 
 
 <ul>
 <li>
 Work closely with the hotel in participating where possible in community-based projects
 </li>
 <li>
 Maintain awareness of new initiatives and the continuously growing social economic Program of the hotels
 </li>
 <li>
 Assist with power and electricity usage by not having lights or any electrical appliance on that could be switched off when not in use
 </li>
 <li>
 Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste
 </li>
 <li>
 Actively participate in all social development drives with local communities and initiatives
 </li>
 <li>
 Actively participate in the food &amp; beverage waste program of the Hotel
 </li>
 <li>
 Reduce the use of paper by not printing unnecessarily and recycle used paper
 
 
 </li>
 </ul>
 
 General And Other Duties
 
 
 
 <ul>
 <li>
 The above listed criteria identify the key areas of responsibility of the position and are not all-encompassing description of duties and tasks. The above criteria will be subject to ongoing review and adjustment
 </li>
 <li>
 The position required the employee to perform tasks in any area of the hotel as requested by Management from time to time
 </li>
 <li>
 Abide by Accor policy on EEO and Harassment in the workplace
 </li>
 <li>
 Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment, and victimization
 </li>
 <li>
 The position required the employee to maintain a high standard of personal appearance and hygiene and ensure that uniforms meet with the Hotel&rsquo;s requirements and in line with the desired image of the Hotel
 </li>
 <li>
 Ensure security and protection of Guests the belongings as best possible, report any items left behind by guest
 </li>
 <li>
 Be committed to the safety of Guests at all times and report any suspicious activity in the hotel to the Manager
 </li>
 <li>
 Practice Safety at all times including constant awareness of safety hazard
 </li>
 <li>
 Reports to work on time and according to posted schedule
 </li>
 <li>
 Agree to continuously improve and develop his/herself, by attending scheduled training courses as directed by Management and being committed to making the absolute most of the given opportunity
 </li>
 <li>
 Be committed to the highest level of service to the Hotel Guests, courtesy to fellow colleagues and a commitment to all environmental social and developmental training initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in a marketing or sales support role
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, PowerPoint, Word)
 </li>
 <li>
 Ability to analyze data and draw actionable insights
 </li>
 <li>
 Team-oriented with a proactive and adaptable approach
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 WHY WORK FOR ACCOR
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates at Accor hotels worldwide.
 </li>
 <li>
 Develop your talent through Accor&rsquo;s learning programs.
 </li>
 <li>
 Opportunity to grow within your property and across the world!
 </li>
 <li>
 Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Explore 148+ Area manager cafe in Kuwait City this September. Find roles across top companies and apply now to boost your career.

148 area manager cafe jobs IN Kuwait City

Area Manager - Cafe

Store Manager

Food & Beverage Operations Area Manager

Assistant Manager- Integration Systems

System Administrator Tier II Support

Sales Coordinator

Sales Coordinator