sales manager

head of operations

order management specialist Jobs in Cairo Egypt

order management specialist

sales account manager Jobs in Cairo Egypt

sales account manager

supply chain manager

area manager fulfillment center operations cai6

Amazon

<div>
 
 Description
 
 
 
 DESCRIPTION
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3163091
</div>

Area Manager, Fulfillment Center Operations , CAI6

<div>
 
 Description
 
 
 
 Amazon Now operations is looking for an experienced Operations manager with 5+ years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). The UTR Operations manage role will be leading UTR across Egypt including Daily/weekly/monthly safety, Quality, Customer experience and productivity metrics, Operations review and openings of new dark stores and management for UTR area managers team to scale-up the business. We are looking to hire a manager to join the team that redefines fast delivery, helps us build and run this new service for our customers, &amp; oversees 3rd Party Vendors for Under the roof operations
 
 
 When you join Amazon as an Operations Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues/teams to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Lead Full Under the Roof (UTR) operations for Egypt, Amazon now to achieve quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Planning for Tier 1, 2 events to deliver up to business expansion.
 </li>
 <li>
 Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all stores
 </li>
 <li>
 Manage UTR operations with 3P to drive the weekly, monthly, and quarterly plan in-line with other stakeholders management.
 </li>
 <li>
 Manage UTR area managers to have a standardized daily routine for managers and supervisors managing UTR in each dark store
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyze performance and suggest process improvements to optimize work and improve customer experience
 </li>
 <li>
 Expand the team with hiring new talents according to the business expansion plan
 </li>
 <li>
 Collaborate with other managers to standardize shift processes
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in supply chain management, operations, engineering, analytics or related field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3157839
</div>

UTR Operations Manager, Amazon Now - Egypt

<div>
 
 Description
 
 
 
 If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to front line management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 </li>
 <li>
 Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays
 
 
 </li>
 </ul>
 A day in the life
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3184808
</div>

Operations Supervisor , East Cairo AMZL

WOROOD

<div>
 The Operations Team Leader is responsible for leading daily operational and fulfillment activities to ensure timely order dispatch, high accuracy, efficient resource utilization, and compliance with company quality standards. This role bridges strategy and execution by translating operational plans into daily actions and measurable results.
 
 
 Core Responsibilities
 
 
 1. Daily Operations Management
 
 
 <ul>
 <li>
 Oversee end-to-end order processing from order release to final dispatch
 </li>
 <li>
 Ensure daily dispatch targets are met based on order volume and SLAs
 </li>
 <li>
 Plan manpower allocation according to workload and peak periods
 </li>
 <li>
 Monitor workflow efficiency and remove operational bottlenecks
 </li>
 <li>
 Ensure system data accuracy (order status, inventory movement, dispatch confirmation)
 
 
 
 </li>
 </ul>
 2. Team Leadership &amp; Supervision
 
 
 <ul>
 <li>
 Supervise Operations Specialists, Fulfillment, Packing, and QC teams
 </li>
 <li>
 Assign daily tasks and clearly communicate priorities and deadlines
 </li>
 <li>
 Conduct daily briefings and end-of-day reviews
 </li>
 <li>
 Coach team members to improve productivity and accuracy
 </li>
 <li>
 Manage attendance, shifts, rotations, and task coverage
 
 
 
 </li>
 </ul>
 3. Quality Control &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all orders meet company quality, packing, and branding standards
 </li>
 <li>
 Reduce picking, packing, and dispatch errors
 </li>
 <li>
 Implement and enforce SOPs and operational guidelines
 </li>
 <li>
 Conduct random audits on packed and dispatched orders
 </li>
 <li>
 Ensure health, safety, and warehouse compliance standards are followed
 
 
 
 </li>
 </ul>
 4. Performance Monitoring &amp; KPIs
 
 
 <ul>
 <li>
 Track and analyze KPIs such as:
 </li>
 <li>
 Orders dispatched per day
 </li>
 <li>
 Order accuracy rate
 </li>
 <li>
 Team productivity and efficiency
 </li>
 <li>
 Prepare daily, weekly, and monthly performance reports
 </li>
 <li>
 Identify performance gaps and create corrective action plans
 
 
 
 </li>
 </ul>
 5. Process Improvement &amp; Optimization
 
 
 <ul>
 <li>
 Identify inefficiencies in workflows and propose improvements
 </li>
 <li>
 Support automation, system upgrades, and process standardization
 </li>
 <li>
 Reduce operational costs without impacting quality or delivery timelines
 </li>
 <li>
 Improve space utilization and picking/packing flow
 
 
 
 </li>
 </ul>
 6. Cross-Functional Coordination
 
 
 <ul>
 <li>
 Coordinate with Customer Service to resolve order issues and escalations
 </li>
 <li>
 Work closely with Inventory, IT, and Finance teams to ensure data alignment
 </li>
 <li>
 Communicate operational risks and capacity constraints to management
 </li>
 <li>
 Support sales campaigns and promotions by planning operational capacity
 
 
 
 </li>
 </ul>
 7. Problem Solving &amp; Escalation
 
 
 <ul>
 <li>
 Act as the first escalation point for operational issues
 </li>
 <li>
 Resolve urgent order delays, manpower shortages, and system errors
 </li>
 <li>
 Take immediate corrective actions during peak periods
 </li>
 <li>
 Ensure minimal operational disruption during crises
 
 
 
 </li>
 </ul>
 Authority &amp; Decision-Making
 
 
 <ul>
 <li>
 Allocate manpower and assign shifts within approved limits
 </li>
 <li>
 Approve task re-prioritization based on operational needs
 </li>
 <li>
 Recommend hiring, training, or disciplinary actions
 </li>
 <li>
 Escalate critical risks and resource gaps to Operations Manager
 
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelors degree in Operations, Supply Chain, Business Administration, or related field
 </li>
 <li>
 3&ndash;5 years of experience in operations, fulfillment, or logistics
 </li>
 <li>
 Minimum 1&ndash;2 years in a supervisory or team leadership role
 </li>
 <li>
 Strong leadership, communication, and decision-making skills
 </li>
 <li>
 Preferred Experience with OMS, WMS, or ERP systems
 </li>
 <li>
 Strong analytical and reporting skills
 </li>
 <li>
 Ability to work under pressure in high-volume environments
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 5 working days per week
 </li>
 <li>
 Thursday and Saturday are rotational working days, based on operational needs
 
 </li>
 </ul>
</div>

Operations Team Lead

Air Liquide

<div>
 How will you CONTRIBUTE and GROW?
 
 
 Delivers comprehensive administrative support to commercial operations and patient/customer services. This role acts as a primary liaison between the organization, its clients, and third-party payors (including governmental and private insurance) to facilitate contract management and operational continuity.
 
 
 This position is focused on operational and administrative coordination.1 - Order Lifecycle Management: Monitor daily orders, while executing accurate order entry into our internal ordering systems.
 
 
 2- Operations Coordination: Collaborate closely with the Operations team to plan orders and follow up on logistics to ensure timely fulfillment and delivery.
 
 
 3- High-Volume Engagement: Manage high volume of calls on daily basis, handling both inbound customer enquiries and proactive outbound calls to drive sales opportunities.
 
 
 4- Complaint Resolution: Take ownership of customer complaints, leading internal investigations to ensure full resolution and satisfaction ("closing the loop").
 
 
 5- Analysis &amp; Reporting: Monitor delivery analysis and PowerBI dashboards to monitor critical KPIs, specifically Churn Rate and Fulfillment Rate.
 
 
 6- Ad-hoc Emergency Response: Provide standby availability after hours to manage urgent escalations if needed. The anticipated demand for this function is minimal, and strictly limited to high-priority business continuity needs.
 
 
 Decision Making / Activity:
 
 
 <ul>
 <li>
 Handles more complex customer enquiries and complaints
 </li>
 <li>
 May be involved in training new hires and improving customer service process
 </li>
 <li>
 Work closely with the customers service manager to ensure smooth operations
 
 
 
 </li>
 </ul>
 ___________________Are you a MATCH?
 
 
 Education Level
 
 
 Bachelor degree in Business, Foreign Languages, logistics or planning background preferred.
 
 
 Experience Level
 
 
 1 to 2 years experience in customer experience management. Fresh Graduates are welcome to apply.
 
 
 Competencies
 
 
 Customer service orientation
 
 
 Excellent communication skills
 
 
 Excellent business English (oral and written)
 
 
 Motivated learner
 
 
 Time Management and organization skills
 
 
 Multitasking
 
 
 Must be reliable, adaptable and detail oriented
 
 
 Ability to effectively work in a team environment
 
 
 Analytical and problem solving skills
 
 
 Our Differences make our Performance
 
 
 At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
 
 
 We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
</div>

Order Management Specialist

Agthia Group PJSC

<div>
 
 
 Role Purpose:
 
 
 
 Execute and manage the end-to-end direct procurement operation cycle for raw materials, packaging, and production inputs, ensuring timely supply at optimal cost and quality. The role is responsible for supporting the Procurement Manager in all the procurement operations, supplier coordination, purchase order processing, operations negotiation, and compliance with company policies, delegation of authority (DOA), and applicable regulations within an FMCG manufacturing environment.
 
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 1- Direct Material Purchasing &amp; PO Management
 
 
 <ul>
 <li>
 Process purchase requisitions (PRs) and convert to purchase orders (POs) within defined SLA timelines
 </li>
 <li>
 Obtain and compare/ validate supplier quotations from the strategic sourcing team, specifications, lead times, and payment terms.
 </li>
 <li>
 Place and follow up on purchase orders for raw materials, packaging, and procurement operation inputs to ensure on time delivery
 </li>
 </ul>
 
 
 
 
 
 2- Supplier Coordination &amp; Records Management
 
 
 <ul>
 <li>
 Evaluate existing suppliers based on price, quality, capacity, reliability, and compliance criteria
 </li>
 <li>
 Maintain day-to-day communication with assigned suppliers to resolve delivery, quality, and invoicing issues
 </li>
 <li>
 Maintain and regularly update the approved supplier list (ASL) and supplier master data in Oracle
 </li>
 <li>
 Escalate supplier performance issues to the Procurement Manager for corrective action
 </li>
 </ul>
 
 
 
 
 
 3- Governance, Compliance &amp; DOA
 
 
 <ul>
 <li>
 Ensure all procurement activities comply with company procurement policy, DOA, and SOPs
 </li>
 <li>
 Maintain complete and audit-ready procurement documentation (quotation comparisons, approval records, contracts)
 </li>
 <li>
 Coordinate settlement with Finance within agreed payment terms
 </li>
 <li>
 Operate within the ERP system (Oracle) for all transactional procurement activities
 </li>
 </ul>
 
 
 
 
 
 4- Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Prepare periodic procurement reports: PO/PR compliance, KPI tracking, spend analysis, fulfillment rates, and importation status
 </li>
 <li>
 Track Purchase Price Variance (PPV) and flag deviations for management review
 </li>
 <li>
 Support the Procurement Manager with data compilation and reporting for management reviews
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Business Administration, Commerce, Engineering, or equivalent
 </li>
 <li>
 2&ndash;3 years of relevant experience in direct procurement within FMCG, food manufacturing, or related industries
 </li>
 <li>
 Hands-on experience with ERP systems (Oracle preferred)
 </li>
 <li>
 Experience in raw material and packaging sourcing for food / FMCG production
 </li>
 </ul>
 
 
</div>

Procurement Specialist

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Global Specialty Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 
 
 Join the Unified Alternative Fulfillment (UAF) team a Program Analyst. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up &amp; monitor operations.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Deep Dive of Key Metrics and Data Analysis
 </li>
 <li>
 Identify useful data accumulated from multiple sources and take necessary actions
 </li>
 <li>
 Foresee implications based on current data and trends
 </li>
 <li>
 Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
 </li>
 <li>
 Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
 </li>
 <li>
 Train &amp; direct associates for action and conformance of norms &amp; practices
 </li>
 <li>
 Analyze data and propose features focusing on improving the Seller/Vendor experience
 
 
 </li>
 </ul>
 A day in the life
 
 
 As a Program Analyst, you&rsquo;ll drive and manage the implementation of creative, data-driven change in Amazon, supporting improvement projects and programs. Some Program Analyst are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
 
 
 Program Analyst have significant responsibilities, and you&rsquo;ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
 
 
 
 About The Team
 
 
 
 The Global Specialty Fulfillment (GSF) organization covers specialized function such as Heavy and Bulky fulfillment network, Ultra Fast grocery deliveries and Unified Alternate Fulfillment (UAF). The UAF channels allow Amazon to fulfill customer orders directly from our vendor/ seller warehouse, offering millions of new selection while holding the same Prime bar of customer experience (CX) as provided by Amazon FCs.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Knowledge of city topography and road network
 </li>
 <li>
 Experience in e-commerce, retail or advertising
 </li>
 <li>
 Experience with Microsoft Office products and applications
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of manufacturing or customer-facing environment experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC - G32
 
 
 Job ID: A10377941
</div>

Program Analyst, Global Speciality Fulfillment (GSF)

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