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assistant bar manager

Hilton

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 An Assistant Bar Manager manages the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.
 
 
 
 What will I be doing?
 
 
 
 As an Assistant Bar Manager, you will manage the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
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 Maintain an effective bar service with an emphasis on high quality, efficient service.
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 Check that Guest service standards are set, implemented and monitored, and continuously evaluated
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 Set-up of the outlet in accordance with the pre-determined standards of the operation
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 Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
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 Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
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 Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
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 Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
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 Evaluate the performance of the Team ensuring the highest standards of service are given at all times
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 Ensure all Team Members receive an annual and interim appraisal and any other appropriate performance feedback in a timely manner
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 Ensure all staff members have a Personal Development Plan that details and actively encourages use of Hilton University and the Hotel training Calendar
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 Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
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 Adhere to the Company disciplinary policy when necessary
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 Ensure an appropriate delegation structure is in place and shared amongst the senior team in your absence
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 Complete all necessary administration in accordance with Company procedures relating to all staff members
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 Produce effective revenue forecasting, as per timelines, and communicate forecasts to the Food and Beverage office
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 Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
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 Work with Food and Beverage Cost Control to ensure stock takes are carried out in a timely manner and to ensure food and beverage cost control targets are maintained
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 Meet or exceed the monthly drink profit margin target
 
 
 
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 What are we looking for?
 
 
 
 An Assistant Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
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 Customer Service experience in supervisory or above capacity
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 A warm personality, attentive and smartly presentable
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 An ability to listen and respond to demanding Guest needs
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 Excellent leadership, interpersonal and communication skills
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 Accountable and resilient
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 Committed to delivering high levels of customer service
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 Ability to work under pressure
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 Flexibility to respond to a range of different work situations
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 A medium level of IT proficiency is required
 
 
 
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 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
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 Previous experience in similar role
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 Passion for delivering exceptional levels of Guest service
 
 
 
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 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Conrad Bahrain
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Conrad Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Bars and Restaurants
</div>

Assistant Bar Manager

Nordic Holdings

<ul><li>Lead floor service for restaurant/bar/banquets; uphold sequence-of-service and brand standards</li><li>Plan shifts: staffing levels, station assignments, breaks; run pre-shift briefings</li><li>Train, coach, and performance-manage FOH team; onboard new hires</li><li>Monitor guest experience; resolve complaints; authorize comps/discounts per policy</li><li>Oversee opening/closing procedures, cash handling, bank drops, till audits, and EOD reports</li><li>Manage POS (voids, promos, menu updates); ensure accurate reconciliation</li><li>Control inventory and ordering for beverage and disposables; maintain pars, track waste/COGS</li><li>Coordinate with kitchen and bar on pacing, coursing, specials, and allergen requests</li><li>Enforce health, safety, sanitation, and alcohol-service compliance (e.g., ServSafe/TIPS); conduct line checks</li><li>Maintain grooming/uniform standards and a clean, safe dining/bar environment</li><li>Support private dining/events: review BEOs, set-up, staffing, execution, teardown</li><li>Manage labor to targets; approve timecards; minimize overtime; adjust on-the-fly to volume</li><li>Maintain equipment and facilities; log and follow up on maintenance tickets</li><li>Compile shift reports (sales, labor %, comps/voids, incidents) and communicate to management</li><li>micros system knowleage</li><li>5 star hotel experience</li></ul>Work Location: In person

Food & Beverage Supervisor

macros system knowlegde,willing to join immediatelyCore guest service<ul><li>Greet/seat (as needed), present menus, explain specials; confirm allergies/dietary needs.</li><li>Recommend dishes/beverages; upsell pairings and promotions.</li><li>Take accurate orders, enter in POS with modifiers/allergy flags; manage course timing and fire orders.</li><li>Serve food/beverages per sequence of service; check-backs; manage table turns; handle guest recovery and escalate when needed.</li></ul>FOH/BOH coordination<ul><li>Liaise with kitchen/bar on timing, 86&rsquo;d items, and delays; communicate guest requests clearly.</li><li>Support host/runner/busser roles as needed; assist with VIP and large-party service.</li></ul>Beverage and alcohol service<ul><li>Prepare/serve wine, cocktails, coffee/tea; check IDs per law; follow responsible service policies.</li></ul>Cashiering and posting<ul><li>Present/close checks; split bills; process room charges with proper verification; handle cash/credit accurately; minimize voids/comps.</li></ul>Setup, side work, and closing<ul><li>Open: station mise en place, polish glass/silver, stock condiments/linen; verify cleanliness and table settings.</li><li>During: maintain station, reset tables, keep service areas tidy.</li><li>Close: side work, restock, reconcile tips, complete logs, secure outlets.</li></ul>Standards, safety, and compliance<ul><li>Follow HACCP/food safety, allergen, and sanitation SOPs; maintain grooming/uniform standards.</li><li>Handle breakage/sharps; report incidents; adhere to loss-prevention and key control.</li></ul>Variants by outlet (as assigned)<ul><li>In‑room dining: take phone orders, tray/trolley setup, timed delivery and clearance, post charges.</li><li>Banquets: follow BEOs; plated/buffet/banquet bar service; tray carrying; quick resets.</li><li>Bar/lounge: basic drink prep, snack service, barback support.</li></ul>Tools and reporting<ul><li>Use POS/handhelds, reservation/waitlist apps; complete shift logs, L&amp;F, and incident reports.</li></ul>Typical KPIs<ul><li>Guest cleanliness/service score; average check/upsell rate; table turn time; order accuracy/rework; void/comp accuracy; mystery shopper results.</li></ul>Common requirements<ul><li>1&ndash;2 years in restaurant/hotel service; POS proficiency; food handler and alcohol service permits (as required); carry trays and stand for long periods; nights/weekends/holidays.</li></ul>Want this tailored to outlet type (all‑day dining, fine dining, bar, IRD, banquets) and shift patterns?Job Type: Full-timeWork Location: In person

Waiter and Waitress

Rise Hospitality Management

<ul><li>Prepare and serve drinks such as cocktails, beer, wine, and soft beverages</li><li>Mix ingredients according to recipes or customer preferences</li><li>Take orders from customers and waitstaff accurately</li><li>Check customer identification to verify legal drinking age</li><li>Maintain cleanliness of the bar area, tools, and glassware</li><li>Manage bar inventory and restock supplies (liquor, garnishes, ice, etc.)</li><li>Handle cash, POS systems, and process payments</li></ul>Job Type: Full-timeWork Location: In person

Bartender

Plus 965 Trading  W.L.L

We are looking for a skilled Barista who can prepare high‑quality coffee, fresh juices, smoothies, and creative mocktails while delivering excellent customer service. You will ensure all beverages are made according to recipes, presented well, and served in a clean and welcoming environment.Key Responsibilities<ul><li>Prepare and serve all types of coffee drinks according to standard recipes and quality guidelines.</li><li>Prepare and serve fresh juices, smoothies, and non‑alcoholic mocktails</li><li>Greet customers warmly, take orders accurately, and offer recommendations based on their preferences.</li><li>Explain menu items, ingredients, and possible customizations, including sugar level, ice level, milk options, and add‑ons.</li><li>Ensure proper hygiene and sanitation standards at the bar/coffee counter, including regular cleaning of machines, tools, and work area.</li><li>Prepare and restock ingredients.</li><li>Follow all health, safety, and food‑handling regulations at all times.</li></ul>Required Skills and Qualifications<ul><li>Previous experience as a barista or in a caf&eacute;/juice bar environment/restaurant (minimum 2 years).</li><li>Good knowledge of coffee basics ( latte art ).</li><li>Strong practical knowledge of fresh juice and mocktail preparation, including balancing flavors and using fresh ingredients.</li><li>Ability to follow recipes consistently while also being creative with specials and seasonal drinks.</li><li>Excellent customer service and communication skills, friendly and professional attitude.</li><li>Ability to work in a fast‑paced environment, handle multiple orders, and stay calm under pressure.</li></ul>Job Type: Full-timePay: BD220.000 - BD280.000 per monthWork Location: In person

Barista - 1 Male & 1 female Required

Al Zayani Commercial Services S.P.C

CORE RESPONSIBILITIES<ul><li>Operational Leadership: Take full accountability for the Service Center&rsquo;s performance. Direct and oversee all activities to ensure smooth, efficient, and highly profitable operations while maintaining world-class customer satisfaction levels.</li><li>Financial Management &amp; Budgeting: Lead the preparation of yearly departmental budgets. Develop and execute sales forecasts for spare parts and consumables, ensuring the department meets or exceeds its revenue and margin targets.</li><li>Inventory &amp; Supply Chain Oversight: Manage and optimize the inventory lifecycle. Approve all re-ordering of spares and consumables, ensuring a strategic balance between &quot;healthy stock levels&quot; and minimized capital tie-up.</li><li>Contract Management: Oversee the entire lifecycle of Maintenance Contracts for all products. Ensure 100% coverage of machines under contract and drive the timely issuance, renewal, and collection of service agreements.</li><li>Technical Team Management: Lead, mentor, and evaluate the performance of the Assistant Service Manager, Service Engineers, and technicians. Identify training needs to ensure the team remains expert in Ricoh and other represented brands.</li><li>Service Quality Assurance: Establish and monitor Key Performance Indicators (KPIs) such as Response Time, First-Time Fix Rate, and Machine Downtime to ensure service excellence.</li><li>Strategic Compliance: Ensure the entire department operates in strict compliance with company policies, international service standards, and health and safety regulations.</li><li>Key Account Support: Act as the final point of escalation for technical issues or customer grievances, maintaining strong relationships with high-value clients.</li><li>Reporting: Provide comprehensive monthly reports to Senior Management regarding operational efficiency, service profitability, and market trends.</li><li>General Management: Carry out any other strategic assignments as instructed by the Management/Board of Directors.</li></ul>Work Location: In person

Service Manager

Allianz Partners

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 The main duty of a Care Centre - Junior Agent is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with Care Centre &ndash; Team Leader and Care Centre &ndash; Assistant Manager accordingly and comply to provide a customer-oriented service at all times.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
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 Builds a customer-oriented focus in the Care Centre by providing quality actions and resolutions to their concerns and queries.
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 Follows communication/update expectations with clients, in accordance with the Nextcare policies, scheme or agreed time frames set.
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 Answers inbound calls as well as assist customers/providers who have specific inquiries.
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 Outbound calls for follow up cases, additional medical reports, second medical opinion, complaints. Etc.
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 Builds customer&rsquo;s interest in the services and products offered by the company.
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 Provides personalized customer service of the highest level.
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 Updates the existing database with changes and the status of each existing/prospective customer/member.
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 Documents details of telephone conversation and actions taken.
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 Corresponds with Care Centre &ndash; Team Leader and Care Centre &ndash; Assistant Manager and keep an open channel of communication.
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 Maintains records and close-loop each call by completing the clerical duties, as well as liaising with other departments.
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 Analyzes the various parts of a problem properly and develop logical solutions within the permitted scope of work.
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 Efficiently adjudicate pre-approval claims that exceed the standard Turnaround Time (TAT) to ensure timely resolution.
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 Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.
 
 
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 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 Key Requirements/What You Bring
 
 
 
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 Bachelors Degree ; Medical background preferred.
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 2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus .
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 Physically fit to carry out duties.
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 Legally permitted to work in the country of operations.
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 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 
 
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 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Care Centre Agent

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