assistant case manager i - ophthalmology

assistant case manager i - pulmonology Jobs in Anchorage

assistant case manager i - pulmonology

assistant case manager ii - cardiology Jobs in Anchorage

assistant case manager ii - cardiology

assistant case manager ii - general surgery Jobs in Anchorage

assistant case manager ii - hepatitis Jobs in Anchorage

assistant case manager ii - hepatitis

assistant case manager ii cardiology

Alaska Native Tribal Health Consortium

<div><p>The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
</p><p>ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska&rsquo;s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation&rsquo;s largest state.
</p><p>Our vision: Alaska Native people are the healthiest people in the world.<br>
<br>
</p><p>ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
</p><ul><li><b>Medical Insurance </b>provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
</li></ul><ul><li><b>Cost-Share Dental and Vision Insurances
</b></li></ul><ul><li><b>Discounted Pet Insurance
</b></li></ul><ul><li><b>Retirement Contributions </b>with Pre-Tax or Roth options into a 403(b).
</li></ul><ul><li><b>401(a) ANTHC Retirement Plan: </b>After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
</li></ul><ul><li><b>Paid Time Off </b>starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
</li></ul><ul><li><b>Eleven Paid Holidays
</b></li></ul><ul><li><b>Paid Parental Leave </b>or miscarriage/stillbirth eligibility after six months of employment
</li></ul><ul><li><b>Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&amp;D) Insurance, and Basic Life Insurance </b>are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
</li></ul><ul><li><b>Flexible Spending Accounts </b>for Healthcare and Dependent Care.
</li></ul><ul><li><b>Ancillary Cash Benefits </b>for accident, hospital indemnity, and critical illness.
</li></ul><ul><li><b>On-Site Child Care Facility </b>with expert-designed classrooms for early child development and preschool.
</li></ul><ul><li><b>Employee Assistance Program </b>with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
</li></ul><ul><li><b>Tuition Discounts </b>for you and your eligible dependents at Alaska Pacific University.
</li></ul><ul><li><b>On-Site Training Courses and Professional Development Opportunities.
</b></li></ul><ul><li><b>License and certification reimbursements and occupational insurance for medical staff.
</b></li></ul><ul><li><b>Gym Access </b>to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
</li></ul><ul><li><b>Emergency Travel Assistance
</b></li></ul><ul><li><b>Education Assistance or Education leave eligibility
</b></li></ul><ul><li><b>Discount program for travel, gym memberships, amusement parks, and more.
</b></li></ul><div><p>Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.<br>
<br>
</p></div><p><i>Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
</i></p><p>Summary:<br>
<br>
</p><p>Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
</p><p>Assistant Case Manager II employees perform work under minimal supervision at a higher level, and may be assigned to train Assistant Case Manager I employees.
</p><p></p><p>Responsibilities:<br>
<br>
</p><p>All levels
</p><p>Work under the direction of department leadership.
</p><div>Patient Care Coordination<br>
</div><div></div><div>&middot; Ensures all charts and medical records are available for scheduled appointments or as requested.
</div><div>&middot; Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
</div><div>&middot; Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
</div><div>&middot; Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
</div><div>&middot; Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
</div><div>&middot; Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
</div><p>&middot; Creates new records for patients in electronic health record.
</p><p>Insurance Verification
</p><p>&middot; Confirms patient insurance eligibility.
</p><p>&middot; Updates insurance changes or any changes affecting third party billing in electronic health record.
</p><p>Clerical Duties
</p><p>&middot; Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
</p><div>&middot; Assists in maintaining a variety of files, logs and registers.
</div><div>&middot; May maintain fax log for department.
</div><div>&middot; Obtains medical reports or health information from other facilities or providers.
</div><div>&middot; Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
</div><div>&middot; Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
</div><div>&middot; Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
</div><div>&middot; Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals.
</div><div>&middot; May assist the department leadership in developing and maintaining Cerner and field schedules.
</div><div>&middot; May order office supplies.
</div><p>&middot; Adheres to organization and department attendance guidelines.
</p><p>All levels perform other duties as assigned.
</p><p></p><p>Other information:<br>
<br>
</p><p><b>KNOWLEDGE and SKILLS
</b></p><p>All levels
</p><div>&middot; Knowledge of customer service concepts and practice.
</div><div>&middot; Knowledge of multi-line telephone systems operation.
</div><div>&middot; Knowledge of privacy laws and regulations.
</div><div>&middot; Knowledge of basic medical terminology and clinic systems.
</div><div>&middot; Skill in oral and written communication.
</div><div>&middot; Skill in operating a personal computer utilizing a variety of software applications.
</div><div>&middot; Skill in operating office equipment such as copiers and fax machines.
</div><div>&middot; Skill in maintaining and updating clinical schedules.
</div><div>&middot; Skill in establishing and maintaining cooperative working relationships with others.
</div><p>&middot; Skill in managing multiple priorities and tasks.
</p><p>Assistant Case Manager II &amp; III
</p><div>&middot; Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.
</div><div>&middot; Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
</div><p>&middot; Skill in supervisory communication and management.
</p><p><b>MINIMUM EDUCATION QUALIFICATION
</b></p><p>A high school diploma or GED equivalent.
</p><p><b>MINIMUM EXPERIENCE QUALIFICATION
</b></p><p>Non-Supervisory &ndash; A Minimum of 2 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience.</p></div><p></p>

Assistant Case Manager II - Cardiology

<div><p>The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
</p><p>ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska&rsquo;s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation&rsquo;s largest state.
</p><p>Our vision: Alaska Native people are the healthiest people in the world.<br>
<br>
</p><p>ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
</p><ul><li><b>Medical Insurance </b>provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
</li></ul><ul><li><b>Cost-Share Dental and Vision Insurances
</b></li></ul><ul><li><b>Discounted Pet Insurance
</b></li></ul><ul><li><b>Retirement Contributions </b>with Pre-Tax or Roth options into a 403(b).
</li></ul><ul><li><b>401(a) ANTHC Retirement Plan: </b>After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
</li></ul><ul><li><b>Paid Time Off </b>starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
</li></ul><ul><li><b>Eleven Paid Holidays
</b></li></ul><ul><li><b>Paid Parental Leave </b>or miscarriage/stillbirth eligibility after six months of employment
</li></ul><ul><li><b>Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&amp;D) Insurance, and Basic Life Insurance </b>are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
</li></ul><ul><li><b>Flexible Spending Accounts </b>for Healthcare and Dependent Care.
</li></ul><ul><li><b>Ancillary Cash Benefits </b>for accident, hospital indemnity, and critical illness.
</li></ul><ul><li><b>On-Site Child Care Facility </b>with expert-designed classrooms for early child development and preschool.
</li></ul><ul><li><b>Employee Assistance Program </b>with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
</li></ul><ul><li><b>Tuition Discounts </b>for you and your eligible dependents at Alaska Pacific University.
</li></ul><ul><li><b>On-Site Training Courses and Professional Development Opportunities.
</b></li></ul><ul><li><b>License and certification reimbursements and occupational insurance for medical staff.
</b></li></ul><ul><li><b>Gym Access </b>to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
</li></ul><ul><li><b>Emergency Travel Assistance
</b></li></ul><ul><li><b>Education Assistance or Education leave eligibility
</b></li></ul><ul><li><b>Discount program for travel, gym memberships, amusement parks, and more.
</b></li></ul><div><p>Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.<br>
<br>
</p></div><p><i>Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
</i></p><p>Summary:
<br>
Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
</p><div>Assistant Case Manager II employees perform work under minimal supervision at a higher level, and may be assigned to train Assistant Case Manager I employees.
</div><p></p><p>Responsibilities:
<br>
All levels
</p><div><div>Work under the direction of department leadership.<br>
</div></div><div></div><div>Patient Care Coordination
</div><ul><li>Ensures all charts and medical records are available for scheduled appointments or as requested.
</li></ul><ul><li>Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
</li></ul><ul><li>Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
</li></ul><ul><li>Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
</li></ul><ul><li>Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
</li></ul><ul><li>Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
</li></ul><div><ul><li>Creates new records for patients in electronic health record.<br>
</li></ul></div><div></div><div>Insurance Verification
</div><ul><li>Confirms patient insurance eligibility.
</li></ul><div><ul><li>Updates insurance changes or any changes affecting third party billing in electronic health record.<br>
</li></ul></div><div></div><div>Clerical Duties
</div><ul><li>Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
</li></ul><ul><li>Assists in maintaining a variety of files, logs and registers.
</li></ul><ul><li>May maintain fax log for department.
</li></ul><ul><li>Obtains medical reports or health information from other facilities or providers.
</li></ul><ul><li>Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
</li></ul><ul><li>Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
</li></ul><ul><li>Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
</li></ul><ul><li>Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals.
</li></ul><ul><li>May assist the department leadership in developing and maintaining Cerner and field schedules.
</li></ul><ul><li>May order office supplies.
</li></ul><div><ul><li>Adheres to organization and department attendance guidelines.<br>
</li></ul></div><div></div><div>All levels perform other duties as assigned.
</div><p></p><p>Other information:<br>
<br>
</p><div><div>KNOWLEDGE and SKILLS
</div><div>All levels
</div><ul><li>Knowledge of customer service concepts and practice.
</li></ul><ul><li>Knowledge of multi-line telephone systems operation.
</li></ul><ul><li>Knowledge of privacy laws and regulations.
</li></ul><ul><li>Knowledge of basic medical terminology and clinic systems.
</li></ul><ul><li>Skill in oral and written communication.
</li></ul><ul><li>Skill in operating a personal computer utilizing a variety of software applications.
</li></ul><ul><li>Skill in operating office equipment such as copiers and fax machines.
</li></ul><ul><li>Skill in maintaining and updating clinical schedules.
</li></ul><ul><li>Skill in establishing and maintaining cooperative working relationships with others.
</li></ul><div><ul><li>Skill in managing multiple priorities and tasks.<br>
</li></ul></div><div></div><div>Assistant Case Manager II &amp; III
</div><ul><li>Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.
</li></ul><ul><li>Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
</li></ul><div><ul><li>Skill in supervisory communication and management.<br>
</li></ul></div><div></div><div>MINIMUM EDUCATION QUALIFICATION
</div><div><div>A high school diploma or GED equivalent.<br>
</div></div><div></div><div>MINIMUM EXPERIENCE QUALIFICATION
</div><div>Non-Supervisory &ndash; A Minimum of 2 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience.</div></div></div><p></p>

Assistant Case Manager II - Hepatitis

Assistant Case Manager II - General Surgery

Assistant Case Manager II - Oncolgy

<div><p>The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
</p><p>ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska&rsquo;s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation&rsquo;s largest state.
</p><p>Our vision: Alaska Native people are the healthiest people in the world.<br>
<br>
</p><p>ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
</p><ul><li><b>Medical Insurance </b>provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
</li></ul><ul><li><b>Cost-Share Dental and Vision Insurances
</b></li></ul><ul><li><b>Discounted Pet Insurance
</b></li></ul><ul><li><b>Retirement Contributions </b>with Pre-Tax or Roth options into a 403(b).
</li></ul><ul><li><b>401(a) ANTHC Retirement Plan: </b>After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
</li></ul><ul><li><b>Paid Time Off </b>starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
</li></ul><ul><li><b>Eleven Paid Holidays
</b></li></ul><ul><li><b>Paid Parental Leave </b>or miscarriage/stillbirth eligibility after six months of employment
</li></ul><ul><li><b>Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&amp;D) Insurance, and Basic Life Insurance </b>are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
</li></ul><ul><li><b>Flexible Spending Accounts </b>for Healthcare and Dependent Care.
</li></ul><ul><li><b>Ancillary Cash Benefits </b>for accident, hospital indemnity, and critical illness.
</li></ul><ul><li><b>On-Site Child Care Facility </b>with expert-designed classrooms for early child development and preschool.
</li></ul><ul><li><b>Employee Assistance Program </b>with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
</li></ul><ul><li><b>Tuition Discounts </b>for you and your eligible dependents at Alaska Pacific University.
</li></ul><ul><li><b>On-Site Training Courses and Professional Development Opportunities.
</b></li></ul><ul><li><b>License and certification reimbursements and occupational insurance for medical staff.
</b></li></ul><ul><li><b>Gym Access </b>to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
</li></ul><ul><li><b>Emergency Travel Assistance
</b></li></ul><ul><li><b>Education Assistance or Education leave eligibility
</b></li></ul><ul><li><b>Discount program for travel, gym memberships, amusement parks, and more.
</b></li></ul><div><p>Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.<br>
<br>
</p></div><p><i>Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
</i></p><p>Summary:<br>
<br>
</p><p>Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
</p>Assistant Case Manager I employees perform work under close supervision, and generally require instruction and/or training.
<p></p><p>Responsibilities:<br>
<br>
</p><p>All levels
</p><p>Work under the direction of department leadership.
</p><p>Patient Care Coordination
</p><div>&middot; Ensures all charts and medical records are available for scheduled appointments or as requested.
</div><div>&middot; Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
</div><div>&middot; Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
</div><div>&middot; Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
</div><div>&middot; Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
</div><div>&middot; Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
</div><p>&middot; Creates new records for patients in electronic health record.
</p><p>Insurance Verification
</p><p>&middot; Confirms patient insurance eligibility.
</p><p>&middot; Updates insurance changes or any changes affecting third party billing in electronic health record.
</p><p>Clerical Duties
</p><div>&middot; Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
</div><div>&middot; Assists in maintaining a variety of files, logs and registers.
</div><div>&middot; May maintain fax log for department.
</div><div>&middot; Obtains medical reports or health information from other facilities or providers.
</div><div>&middot; Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
</div><div>&middot; Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
</div><div>&middot; Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
</div><div>&middot; Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals.
</div><div>&middot; May assist the department leadership in developing and maintaining Cerner and field schedules.
</div><div>&middot; May order office supplies.
</div><p>&middot; Adheres to organization and department attendance guidelines.
</p><p></p><p>Other information:<br>
<br>
</p><p><b>KNOWLEDGE and SKILLS
</b></p><p>All levels
</p><div>&middot; Knowledge of customer service concepts and practice.
</div><div>&middot; Knowledge of multi-line telephone systems operation.
</div><div>&middot; Knowledge of privacy laws and regulations.
</div><div>&middot; Knowledge of basic medical terminology and clinic systems.
</div><div>&middot; Skill in oral and written communication.
</div><div>&middot; Skill in operating a personal computer utilizing a variety of software applications.
</div><div>&middot; Skill in operating office equipment such as copiers and fax machines.
</div><div>&middot; Skill in maintaining and updating clinical schedules.
</div><div>&middot; Skill in establishing and maintaining cooperative working relationships with others.
</div><p>&middot; Skill in managing multiple priorities and tasks.
</p><p><b>MINIMUM EDUCATION QUALIFICATION
</b></p><p>Assistant Case Manager I, II, &amp; III
</p><p>A high school diploma or GED equivalent.</p></div><p></p>

Assistant Case Manager I - Ophthalmology

Assistant Case Manager I - Pulmonology

Cook Inlet Tribal Council

<div><h1 class="jobSectionHeader"><b>COOK INLET TRIBAL COUNCIL, INC.</b><br>
</h1>
<div><div><div><div><b>Job Title:</b></div><div> Case Manager - Family Contact</div></div><br>
<div><div><b>
Department:</b></div><div> Family Wellness</div></div><br>
<div><div><b>
Reports To:</b></div><div> Program Manager</div></div><br>
<div><div><b>
Supervises:</b></div><div> None</div></div><br>
<div><div><b>
FLSA Status:</b></div><div> Non-Exempt</div></div><br>
<div><div><b>
Pay Grade:</b></div><div> N4</div></div><br>
<div><div><b>
Job Type:</b></div><div> Regular, Full-Time</div></div><br>
<div><div><b>
AKBCU:</b> Yes</div><div><b> ICPA:</b> Yes</div></div><br>
</div>
</div>
<div></div><div><div><b>General Functions:</b></div>
<div>The Case Manager oversees supervised family interactions within a safe, structured, and supportive environment for children and youth referred to CITC's Family Contact Program by the Office of Children's Services (OCS). This role schedules and coordinates visitation between children in out-of-home placements and their biological parents, foster parents, extended family members, and other approved individuals. The Case Manager develops opportunities that provide direct supervision and parental coaching to support healthy family engagement and reunification efforts. The position plays a critical role in maintaining child safety while fostering family connections and promoting successful reunification outcomes.</div>
<div></div>
<div><b>Duties and Responsibilities:</b></div>
<div><ul><li>Gather necessary information by interviewing participants, reviewing the Family Contact Plan, and completing relevant assessments and evaluation tools.</li><li>
Coordinate family contact services by communicating with visiting parents, foster parents, OCS, Tribal ICWA workers, and other legal parties.</li><li>
Provide transportation to participants as needed to access services, including transporting infants and children while ensuring proper car seat safety.</li><li>
Support the development of Family Contact Plans in partnership with OCS Protective Services Specialists by establishing behaviorally specific, short-term, and measurable goals.</li><li>
Provide structure for Family Contact by facilitating interactions at designated supervision levels to ensure safety and appropriateness.</li><li>
Promote participants' skill development by identifying behavior patterns, introducing alternative options, and demonstrating new parenting techniques.</li><li>
Create and maintain case records by documenting participants' situations and actions objectively in observation reports and other required documentation.</li><li>
Provide accurate and timely verbal and written feedback to participants, OCS staff, ICWA Workers, and other pertinent legal parties as authorized.</li><li>
Maintain strict confidentiality according to regulations, policies, and procedures.</li><li>
Perform all related duties as needed and assigned.</li></ul>
</div><div><b>Job Specifications:</b></div>
<div><ul><li>Excellent verbal and written communication skills with ability to interact effectively with diverse families and professionals.</li><li>
Strong time management skills with the ability to handle multiple deadlines and projects efficiently.</li><li>
Flexible and adaptable to shifting priorities and crisis situations.</li><li>
Proven ability to work effectively both independently and collaboratively within a team environment.</li><li>
Proficient with computers including word processing, email communication, internet resources, spreadsheets, and case management systems.</li><li>
Familiar with child welfare systems and family dynamics.</li><li>
Familiar with community resources and CITC services.</li><li>
Experience in child development and effective parent coaching strategies.</li><li>
Ability to work a flexible schedule, including evenings.</li><li>
Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.</li></ul>
</div><div><b>Minimum Core Competencies:</b></div>
<div>CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.</div>
<div></div>
<div><b>Minimum Qualifications:</b></div>
<div><ul><li>Continued employment is contingent upon completion of a satisfactory state and federal fingerprint criminal background check.</li><li>
Associate's degree in Human Services or related field. Relevant work experience may substitute for the education requirement on a year-for-year basis.</li><li>
2 years of experience working with families, children, or children in need of aid cases.</li><li>
Valid Alaska driver's license and insurable under CITC's automotive insurance, which requires a driver to be at least 21 years of age and have had a driver's license for at least three years.</li></ul>
</div>
<div></div><div><b>Physical Requirements:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</div>
<div><ul><li>May require prolonged periods of sitting at a desk and consistently working on a computer with repetitive motion.</li><li>
The need to occasionally move around the office to access filing cabinets, storage cabinets, and office equipment may be necessary.</li><li>
Must be able to lift up to 50 pounds occasionally by utilizing proper lifting techniques and working in a safe manner.</li></ul>
</div>
<div></div><div><b>Disclaimer</b><br>
<i>The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.</i></div></div></div>

Case Manager - Family Contact

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