operations manager

administrative assistant

admin assistant

assistant manager

assistant sales manager

assistant manager airside operations

Abu Dhabi Airports Company

Responsibilities
<ul>
 <li>Support the Manager and Senior Manager, Airside Works Approvals, in implementing AMC 59, Operational and Special Ops approvals, and other Airside Works Governance procedures across all Abu Dhabi Airports.</li>
 <li>Manage departmental QMS/SMS components related to airside works.</li>
 <li>Build and verify compliance matrices for all relevant regulations, ensuring adherence to GCAA and other regulatory requirements.</li>
 <li>Develop comprehensive Risk Assessments for projects and works in the airfield, covering all aviation safety requirements.</li>
 <li>Develop, review, update, and communicate AWAC/ATAC/AMC59/IDM policies, manuals, and procedures to maintain compliance with Aerodrome Certificate and GCAA requirements.</li>
 <li>Support the Airside Works Approval Manager in defining strategic safety objectives and key performance indicators (KPIs).</li>
 <li>Identify and escalate safety risks to senior management through appropriate review channels.</li>
 <li>Ensure compliance with regulatory requirements, international standards, and best practices.</li>
 <li>Contribute to continuous improvement initiatives such as automation, digitisation, and process simplification.</li>
 <li>Monitor safety performance against strategic objectives and report to the Airside Works Approval Manager.</li>
 <li>Participate and present in Aerodrome Safety meetings and forums with internal and external stakeholders.</li>
 <li>Maintain and manage the hazard reporting log, ensuring timely closure of issues.</li>
 <li>Update and maintain Aerodrome/SMS manuals and procedures related to Airside Works Approvals.</li>
 <li>Collaborate with project teams and stakeholders to minimise operational disruptions due to airside works.</li>
 <li>Support development of safety-related reports, assessments, and safety cases for submission to senior management and GCAA.</li>
 <li>Develop and implement safety campaigns and awareness programmes.</li>
 <li>Monitor compliance with Aerodrome and Safety Management System Manuals, offering guidance and oversight as needed.</li>
 <li>Ensure all significant changes are managed through the Management of Change Process.</li>
 <li>Conduct daily airfield patrols to verify compliance with approved Airside Works Approvals and intervene in unsafe or unauthorized activities.</li>
 <li>Chair weekly Airside Works Approvals Committee meetings, Airside Technical Assurance Committee meetings, Daily Works Conference Calls, Familiarization Sessions, and AMC59 meetings.</li>
 <li>Maintain compliance with departmental KPIs and SOPs.</li>
 <li>Develop monthly dashboards and presentations for senior management.</li>
 <li>Maintain updated aerodrome lookaheads and a tracker of all ongoing airfield works.</li>
 <li>Establish SLAs with relevant departments to clarify responsibilities.</li>
 <li>Lead AMC-59 and coordinate with ANS for AMC-25 requirements, as well as with AVSEC and other regulatory bodies.</li>
 <li>Represent the department in IMS and other management forums as directed by senior management.</li>
 <li>Continuously monitor compliance with Aerodrome and SMS Manuals across departments.</li>
</ul>
Requirements and Skills
Top Competencies Required:
<ul>
 <li>Proven project and aerodrome experience.</li>
 <li>Excellent time management and multitasking abilities.</li>
 <li>Strong communication and interpersonal skills.</li>
 <li>Advanced IT proficiency.</li>
 <li>Skilled in influencing decisions and persuading others.</li>
 <li>Ability to work effectively under pressure and handle multiple priorities.</li>
 <li>Excellent organizational, analytical, and problem-solving skills.</li>
</ul>

Senior Officer Airside Works Approval

The Emirates Group

Business Unit Purpose
 
To ensure seamless and efficient delivery of airline catering and related operational services by maintaining high standards of performance, safety, and customer satisfaction, in alignment with company objectives and service-level agreements (SLAs).
 
Job Purpose
 
To manage day-to-day operations across all assigned functions, ensuring the timely and efficient delivery of airline catering services in compliance with SLAs, performance targets, and other key operational indicators.
 
Key Result Areas (KRAs)
 
Ensure compliance with all relevant operational standards, safety protocols, and regulatory requirements. Promptly review and manage incidents, implementing corrective and preventive actions where necessary.
 Monitor operational performance across all functions to achieve optimal service delivery. Support management in meeting established key performance indicators (KPIs).
 Collaborate with internal and external stakeholders to ensure that service delivery expectations are met, promptly addressing issues and recommending solutions.
 Coordinate with all departments to maintain operational resilience, effectively managing disruptions and escalating to senior management when business continuity measures are required.
 Drive and support the implementation of LEAN processes, ensuring operational efficiency and timely delivery in accordance with established handover schedules and safety standards.
 Implement approved operational processes, guide Assistant Operations Managers, and identify risks, gaps, opportunities, or new technologies that could enhance efficiency or compliance.
 Manage and evaluate team performance, addressing underperformance and recognising high-potential employees. Intervene constructively to resolve workplace conflicts and maintain a positive team environment.
 Coach and mentor both direct and indirect reports to achieve service excellence, encouraging continuous learning and professional development within the team.
 Review and monitor manpower requirements, identify variances, and provide recommendations to the Senior Operations Manager. Support management during talent acquisition and succession planning.
 Lead daily shift operations across all functional areas to ensure efficient and timely delivery of airline catering services aligned with SLAs, PTS, and key performance benchmarks.
 
Job Context
 
The Operations Manager works within established operational frameworks and practices while ensuring adaptability to dynamic business needs. The role requires staying current with industry trends, regulatory changes, and operational innovations that may impact or improve existing processes.
 
Knowledge, Skills & Minimum Experience: 
Education & Qualifications: 
Bachelor*s degree or equivalent qualification (mandatory).
 Certification in Lean Six Sigma (preferred).
 
Experience & Knowledge: 
Minimum of 7 years* experience leading large-scale operational activities within logistics, catering, or an airside environment.
 Proven track record in implementing operational efficiency initiatives and service improvement programs.
 
Skills: 
Strong communication and interpersonal skills across all organisational levels.
 Results-oriented, with excellent analytical and problem-solving capabilities.
 Ability to build and maintain effective relationships with internal and external stakeholders.
 Skilled in challenging existing processes constructively to drive continuous improvement.
 Proficient in analysing quantitative and qualitative data to support strategic decision-making.

OPERATIONS MANAGER - FLIGHT PREPARATION OPERATIONS

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
As Department Manager Airside Operations , you will manage and control resource planning and business continuity planning, on all operational areas, whilst meeting quality, safety and regulatory standards at all times; to measure delivery targets (KPIs) as mentioned in the service level agreements (SLAs).
You will ensure that all standard operating procedures (SOPs) are up-to-date, and communicated in a clear, concise and timely manner alongside any regulatory, legal and operational and training guidelines enabling DWC operations to run in an optimum and efficient manner. This role is based full-time out of DWC airport, Dubai.
<div>In this role, you will: 
</div><div></div><div><ul><li>Be responsible for efficient busi ness planning of resources required for a safe and customer-centric ground handling operation (passenger terminal and airside operations) in accordance with dnata airport operations policies and procedures and customer airline specific requirements.
</li><li>In consultation with the Head of Airside Operations &amp; Passenger Services, ensure that the planning, resources, training, SOPs and manpower (dnata &amp; contingent) meet the safety, quality, regulatory and dnata operational requirements.
</li><li>Measure operational performance and develops KPIs in line with clients' SLA targets and sets a clear communication plan among the teams and department leaders. Reviews and flags inefficiencies.
</li><li>Ensure the most efficient use of resources (human and material) in accordance to Six Sigma lean methodology to safeguard cost effective operations.
</li><li>Ensure that results and corrective/preventive actions from safety incident investigations are communicated and implemented in collaboration with safety team, to protect the wellbeing of all employees and company assets.
</li><li>Manage ISAGO accreditations and prepares the teams for any audit requirements by customer airlines and other regulatory bodies.
</li><li>Review Training plans to ensure all employees are up-to-date on mandatory and regulatory trainings and possess the required knowledge to perform their duties safely.
</li><li>Manage and ensure implementation of best safety and security practices and supports dnata's safety management systems and safety policy by being a role model, conducting briefings, scheduled audits and observation programs.
</li><li>Analyse outcomes, lessons learned, trends on all service shortfalls, and provides analytical data with insights to the management, along with corrective measures.
</li><li>Ensure all systems and resources are in place to support operational needs through close collaboration with IT, Technical Services and Resource Planning.
</li><li>Plan and implements fall back procedures and contingency plans for system failures, disruptions and diversions at the DWC Terminal.
</li><li>In collaboration with Technical services, implement a preventive maintenance service schedule for all Ground Service Equipment (GSE).
</li></ul></div><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<div><ul><li>Bachelor's degree or a Diploma in Aviation or Airport operations.
</li><li>Minimum 6 to 10 years of experience in Airport operations or other Aviation related operational position in Airline/ Ground handling Industry
</li><li>Must have completed mandatory and Regulatory courses (e.g. Airside/Airport Safety Regulations)
</li><li>Professional expertise in the following: Aircraft Turnaround, Ramp Operations, Passenger/ Baggage Services
</li><li>Must have valid light vehicle license.
</li><li>Proficient knowledge of operational IT systems
</li><li>Advanced leadership, communication and stakeholder management skills.
</li>Proficient Data analysis and presentation skills 
<li>
</li></ul> 
You&rsquo;ll have an edge if you have:
<div><ul><li>Any PMP Certification.
</li><li>Understanding of Lean Six Sigma Methodology.
</li><li>Safety qualifications such as NEBOSH.
</li><li>Expertise in areas such as ramp, aircraft turnaround, loading and unloading.
</li></ul></div></div>At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if you are looking for a challenging and rewarding opportunity apply today and join our team. 
 
Recruitment Process and Timeline
dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe Your application journey begins by applying via our Careers website Please ensure your CV is up to date for our talent acquisition team to review your profile If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your experience and your career aspirations If you are shortlisted you will then be invited to interview with our hiring managers If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website - www.emirates.com/careers</div>

Department Manager Airside Operations, DWC

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata Airport Operations&rsquo; vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.
As an Airside Service Delivery Supervisor , you will provide expertise on shift to enhance service quality, address challenges, and ensure safety, efficiency, and customer focus. Oversee baggage handling, liaise with teams, and coordinate below-wing activities for timely departures, adhering to all standards. Proactively identify and address any operational issues to maintain seamless service delivery.
In this role, you will:
<ul><li>Enhance Service Quality: Provide subject matter expertise to improve service quality and address operational challenges, ensuring a customer-focused environment.
</li><li>Safety and Efficiency: Ensure a safe and efficient operation by adhering to all regulatory, legal, and safety standards during shifts.
</li><li>Baggage Handling Oversight: Manage and oversee baggage handling processes, coordinating with teams to ensure timely departures in line with service level agreements.
</li><li>Below-Wing Coordination: Lead the coordination of below-wing activities during aircraft arrivals and departures, guiding teams on specific handling requirements.
</li><li>Progression Plan: Includes an 18-month development plan for the Airside Service Delivery Supervisor - Emiratisation program, supporting career growth and role mastery.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>Qualifications &amp; Experience:
<ul><li>High school with certificate
</li>2-4 years experience in aviation field with knowledge of ground handling activities 
<li>
</li></ul> 
Knowledge and Skills:
<ul><li>Advanced understanding of airline customer service products (specific airport related requirements), aviation terminology and Industry regulations for the assigned work area.
</li><li>UAE driving license (for airside-based roles).
</li><li>Preferably First Aid trained.
</li><li>Advanced Supervisory, communication, writing Skills.
</li><li>English Language Skills Level 5.
</li><li>Proficient Customer Management, planning, organizing and data collection and analysis Skills.
</li><li>Proficient Safety Awareness Skills, IT and Computer Literacy skills.
</li><li>Advanced Understanding of the usage of Departure Control System, usage of AACS, BELT, DMIS, Airline Requirement and Customer SLAs &amp; KPIs.
</li><li>Proficient understanding of the Turnaround Process.
</li><li>Fundamentals of Load Control.
</li></ul>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide
Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers</div>

Airside Service Delivery Supervisor Program – dnata

Emirates Flight Catering

<div>
 
 
 Business Unit Purpose
 
 
 
 To ensure seamless and efficient delivery of airline catering and related operational services by maintaining high standards of performance, safety, and customer satisfaction, in alignment with company objectives and service-level agreements (SLAs).
 
 
 
 
 
 
 Job Purpose
 
 
 
 To manage day-to-day operations across all assigned functions, ensuring the timely and efficient delivery of airline catering services in compliance with SLAs, performance targets, and other key operational indicators.
 
 
 
 
 
 
 Key Result Areas (KRAs)
 
 
 <ul>
 <li>
 Ensure compliance with all relevant operational standards, safety protocols, and regulatory requirements. Promptly review and manage incidents, implementing corrective and preventive actions where necessary.
 </li>
 <li>
 Monitor operational performance across all functions to achieve optimal service delivery. Support management in meeting established key performance indicators (KPIs).
 </li>
 <li>
 Collaborate with internal and external stakeholders to ensure that service delivery expectations are met, promptly addressing issues and recommending solutions.
 </li>
 <li>
 Coordinate with all departments to maintain operational resilience, effectively managing disruptions and escalating to senior management when business continuity measures are required.
 </li>
 <li>
 Drive and support the implementation of LEAN processes, ensuring operational efficiency and timely delivery in accordance with established handover schedules and safety standards.
 </li>
 <li>
 Implement approved operational processes, guide Assistant Operations Managers, and identify risks, gaps, opportunities, or new technologies that could enhance efficiency or compliance.
 </li>
 <li>
 Manage and evaluate team performance, addressing underperformance and recognising high-potential employees. Intervene constructively to resolve workplace conflicts and maintain a positive team environment.
 </li>
 <li>
 Coach and mentor both direct and indirect reports to achieve service excellence, encouraging continuous learning and professional development within the team.
 </li>
 <li>
 Review and monitor manpower requirements, identify variances, and provide recommendations to the Senior Operations Manager. Support management during talent acquisition and succession planning.
 </li>
 <li>
 Lead daily shift operations across all functional areas to ensure efficient and timely delivery of airline catering services aligned with SLAs, PTS, and key performance benchmarks.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 The Operations Manager works within established operational frameworks and practices while ensuring adaptability to dynamic business needs. The role requires staying current with industry trends, regulatory changes, and operational innovations that may impact or improve existing processes.
 
 
 
 
 
 
 Knowledge, Skills &amp; Minimum Experience
 
 
 
 
 Education &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent qualification (mandatory).
 </li>
 <li>
 Certification in Lean Six Sigma (preferred).
 </li>
 </ul>
 
 
 Experience &amp; Knowledge:
 
 
 <ul>
 <li>
 Minimum of 7 years&rsquo; experience leading large-scale operational activities within logistics, catering, or an airside environment.
 </li>
 <li>
 Proven track record in implementing operational efficiency initiatives and service improvement programs.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills across all organisational levels.
 </li>
 <li>
 Results-oriented, with excellent analytical and problem-solving capabilities.
 </li>
 <li>
 Ability to build and maintain effective relationships with internal and external stakeholders.
 </li>
 <li>
 Skilled in challenging existing processes constructively to drive continuous improvement.
 </li>
 <li>
 Proficient in analysing quantitative and qualitative data to support strategic decision-making.
 </li>
 </ul>
 
 
</div>

Operations Manager

Mace Group

<div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.
The project:
Seize this opportunity to join a great team on an outstanding aviation project, destined to set new records and define the future. This ambitious multi-year commission with Mace offers the chance to initially shape major earthworks, infrastructure and sub-structure elements, evolving into broad airport development.
You&rsquo;ll be responsible for:<ul><li>
Delivers cost management services throughout project lifecycles across various sectors.</li><li>
Supports feasibility studies, procurement strategies, and contract selection with reporting.</li><li>
Applies value management techniques during early project planning stages.</li><li>
Assists in estimating and cost planning to develop final cost plans.</li><li>
Participates in procurement processes including tender analysis and contract preparation.</li><li>
Prepares contract documents and manages variations per contract terms.</li><li>
Collaborates with Cost Consultants on cost control and financial reporting.</li><li>
Guides junior team members, supports net zero carbon initiatives, and builds stakeholder relationships.</li></ul>
You&rsquo;ll need to have:<ul><li>
Degree in quantity surveying / cost management (or equivalent).</li><li>
Professional membership i.e. MRICS (or equivalent).</li><li>
Middle East experience is essential.</li></ul>
Our values
Safety first - Going home safe and well: You will champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in your team and local health and safety rules or regulations of the work you&rsquo;re involved with.
Client focus - Deliver on our promise: You will lead on the cost management services including estimating, procurement and cost planning, owning the quality of deliverables, strategic outcomes and building long term relationships with your clients.
Integrity - Always do the right thing: You will lead operations that are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.
Create opportunity - For our people to excel: You will mentor, coach, and develop teams, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities. 
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
#LI-Onsite</div>

Assistant Cost Manager - (Aviation)

Hyatt Centric

Join to apply for the Assistant Manager - Stewarding role at Hyatt CentricJoin to apply for the Assistant Manager - Stewarding role at Hyatt CentricOrganization- Hyatt Centric Jumeirah Dubai Summary At Hyatt Centric Jumeirah, we're not just offering a job, we're offering an opportunity to be part of an exceptional team in one of the most exciting and dynamic hotel brands. Situated in the heart of Jumeirah, with stunning views of the Arabian Gulf, we create memorable experiences for our guests while providing our associates with unparalleled growth opportunities and a vibrant, inclusive culture. The Assistant Manager - Stewarding is responsible for overseeing the entire stewarding operation, ensuring the highest standards of hygiene, cleanliness, and safety in all kitchens, F&B outlets, and back-of-house areas. This role supports cost control, inventory management, and effective supervision of the stewarding team while maintaining compliance with Hyatt standards and local regulations. Key Responsibilities: <ul><li>Supervise and manage the daily operations of the stewarding team.</li><li>Ensure cleanliness, sanitation, and hygiene standards are maintained across all kitchen and F&B back-of-house areas.</li><li>Monitor and control the use of chemicals, cleaning supplies, and stewarding equipment.</li><li>Implement and maintain waste management, recycling, and energy-saving initiatives.</li><li>Maintain accurate inventory of operating equipment and ensure timely replenishment.</li><li>Coordinate with the Executive Chef and F&B team to support kitchen operations and events.</li><li>Conduct regular training sessions for the stewarding staff on hygiene, safety, and SOP compliance.</li><li>Prepare duty rosters and schedules to ensure adequate coverage at all times.</li><li>Assist in budgeting and cost control initiatives for the stewarding department.</li><li>Ensure compliance with HACCP, Dubai Municipality, and all other local health and safety regulations. </li></ul>Qualifications <ul><li>Bachelor's degree/diploma in Hotel or Hospitality Management preferred.</li><li>Minimum 2-3 years of supervisory experience in stewarding or kitchen operations in a luxury hotel or resort.</li><li>Strong knowledge of HACCP standards, food safety, and sanitation procedures.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to train and motivate a multicultural team.</li><li>Strong focus on cost control and resource optimization.</li><li>Proficient in Microsoft Office and familiar with hotel management systems.</li></ul></ul> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Hospitality</li></ul>Referrals increase your chances of interviewing at Hyatt Centric by 2xGet notified about new Assistant Manager jobs in Dubai, Dubai, United Arab Emirates. Guest Arrival Expert - Four Points by Sheraton Bur Dubai Team Leader - Breakfast Operations - Jumeirah Burj Al Arab Customer Service Advisor - Dubai- Medical background ( Arabic/ English Speaker) Assistant Manager - Corporate Operations Customer Relationship Management Executive Assistant Department Manager - Ready to Wear Dubai, Dubai, United Arab Emirates 5 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Assistant Manager - Stewarding

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