business development specialist

account manager

business analyst

commercial manager

operations manager

assistant manager business systems and solutions

Red Sea Global

<div><div><div><div><div>Division: Operations
</div></div></div></div><div><div><div><div>Department: Supply Chain and Logistics
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div>Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions 


Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments. 


Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond. 


With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation. 


Efficiency in Motion. Excellence in Delivery. 


Job Purpose: 


The Assistant Manager - Business Systems and Solutions at Red Sea Coastal Trading Company is responsible for enabling, scaling, and optimizing the organization&rsquo;s Digital B2B Marketplace platform to support end-to-end supply chain and logistics operations. The role focuses on marketplace adoption, system integration, analytics enablement, and data-driven decision making through Power BI and Data Lake solutions.

This position acts as a critical bridge between business, technology, and external platform vendors to ensure the digital marketplace delivers seamless ordering, pricing, fulfillment visibility, analytics, and operational efficiency aligned with supply chain transformation objectives. 


Job Responsibilities: 


Strategic Contribution: 

<ul>
<li>Support the digital supply chain strategy through the enablement and continuous enhancement of the e-Commerce B2B Digital Marketplace platform;</li>
<li>Contribute to the roadmap for e-commerce marketplace capabilities, analytics maturity, and data-driven supply chain operations;</li>
<li>Drive marketplace adoption across internal users, suppliers, and logistics stakeholders.</li></ul> 


Operational 


Digital B2B Marketplace Enablement
<ul>
<li>Support the implementation, configuration, and ongoing optimization of the Digital B2B Marketplace platform.</li>
<li>Oversee the functionality and daily operations of the B2B e-commerce platform</li>
<li>Enable key marketplace capabilities including catalog management, pricing, ordering, fulfillment visibility, returns, and supplier onboarding.</li>
<li>Coordinate marketplace integrations with SAP (MM/SD/FICO), BirchStreet, and WMS systems, and other supply chain platforms.</li>
<li>Collaborate with the internal and external teams to enhance marketplace user experience, usability, and customer engagement features.</li>
<li>Support user onboarding, training, and change management activities to drive adoption and effective usage.</li>
<li>Support and optimize product listings, including items details, high-quality imagery, and pricing, often managing complex catalogs and bulk ordering features.</li></ul> 


Analytics, Power BI &amp; Data Lake
<ul>
<li>Design and deliver Power BI dashboards and reports for marketplace performance, supply chain KPIs, vendor performance, order fulfillment, and customer experience.</li>
<li>Support Data Lake design and implementation to consolidate marketplace, SAP, logistics, and operational data.</li>
<li>Enable self-service analytics and advanced reporting for supply chain and logistics stakeholders.</li>
<li>Collaborate with data and IT teams to ensure data accuracy, governance, and performance.</li>
<li>Develop analytics and dashboards to measure e-commerce performance, user experience metrics, customer engagement, and digital adoption.</li></ul> 


System Enablement &amp; Support
<ul>
<li>Act as a functional and technical point of contact for marketplace-related incidents, enhancements, and performance issues.</li>
</ul><ul><li>Maintaining proactive relationships with key internal and external stakeholders;</li>
</ul><ul><li>Support UAT, regression testing, releases, and system upgrades.</li>
<li>Translate business requirements into functional specifications and system enhancements.</li></ul> 


Policies, Systems, Processes, Procedures, Standards and Reports
<ul>
<li>Adhere to organizational policies, standards, and system governance frameworks.</li>
<li>Develop and maintain documentation including business requirements, functional designs, process flows, and user guides.</li>
</ul><ul><li>Ensure that all transactions are strictly documented and updated in the IT systems;</li>
<li>Prepare periodic (daily, weekly, monthly and adhoc) reports</li>
<li>Prepare accurate and timely MIS reports and analytics to support management decision-making.</li>
<li>Execute endorsed plans and programs to achieve organizational and departmental goals and objectives;</li>
<li>Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the commercial, transacting, and data operations;</li>
<li>Establish performance measures and priorities for each operation;</li>
<li>Monitor and maintain KPI&rsquo;s and key metrics;</li></ul> 


Safety, Quality &amp; Environment
<ul>
<li>Ensure compliance with data security, cybersecurity, and information governance standards.</li>
<li>Promote quality, reliability, and data integrity across marketplace and analytics platforms.</li></ul> 


Continuous Improvement
<ul>
<li>Identify opportunities to enhance marketplace functionality, automation, analytics, and user experience.</li>
<li>Benchmark digital marketplace and analytics capabilities against industry best practices.</li>
<li>Support continuous improvement initiatives to optimize cost, efficiency, and service levels across supply chain operations.</li></ul> 


Cross-functional Collaboration:
<ul>
<li>Work closely with sales, purchasing, IT, logistics, and customer service teams to ensure seamless operations and a consistent customer journey.</li></ul> 


Other duties
<ul>
<li>Performing other duties related to the job as assigned by RSCTC Management</li></ul> 


Qualification and Experience: 

<ul>
<li>Recognized degree in Information Systems and Supply Chain Management, Business, Data Analytics, Computer Science, or related field; Master&rsquo;s degree is a plus.</li>
<li>A minimum of 5 years in a supply chain and logistics operations field (preferred) and/or Digital Marketplace Implementation and Operation</li>
<li>Proven experience enabling or supporting Digital B2B e-commerce Marketplace platforms.</li>
<li>Hands-on experience with Power BI and Data Lake design and implementation.</li>
<li>Experience integrating digital platforms with ERP (SAP), WMS, and logistics systems is highly desirable.</li></ul> 


Skills: 

<ul>
<li>Strong understanding of Digital B2B Marketplace platforms and operating models.</li>
<li>Advanced Power BI skills (data modeling, DAX, dashboards, executive reporting).</li>
<li>Solid experience with Data Lake concepts, data pipelines, and analytics enablement.</li>
<li>Strong systems integration knowledge (ERP, WMS, TMS, finance).</li>
<li>Ability to translate business needs into functional and analytical solutions.</li>
<li>Strong analytical, problem-solving, and stakeholder management skills.</li>
<li>Excellent communication, documentation, and presentation skills.</li>
<li>Experience supporting e-commerce strategy execution, user experience improvement, and customer engagement initiatives.</li>
<li>Experience working in complex, cross-functional, and fast-paced environments.</li>
<li>AI-aware and data-driven mindset with enthusiasm for emerging technologies.</li>
<li>MS Office</li>
<li>Supply Chain and Logistics systems</li>
<li>Data Management/Data Science</li>
</ul>
JoJob Responsibilitiesb Responsibilities</div></div></div></div></div>

Assistant Manager - Business Systems and Solutions

Elite Events

Operations ManagerExceptional Projects Management &amp; Consultancy Company Riyadh, Saudi ArabiaPosition OverviewThe Operations Manager is responsible for overseeing and optimizing the operational performance of the company across three primary departments:Business Development - Digital Marketing - Administration.The role focuses on training staff, implementing operational systems, monitoring performance, and ensuring smooth coordination between departments to support the company&rsquo;s growth and client acquisition goals.The Operations Manager ensures that internal processes, staff performance, and operational standards are aligned with the strategic objectives of the company.Key Responsibilities:1. Department Operations OversightSupervise and coordinate the daily operations of the following departments:Business Development<ul><li>Oversee sales activities and client acquisition strategies</li><li>Monitor lead generation and conversion performance</li><li>Implement structured sales processes and pipelines</li><li>Ensure proper client follow-up and relationship management</li><li>Review proposals, quotations, and client engagement procedures</li><li>Develop and monitor sales targets and KPIs</li></ul>Digital Marketing<ul><li>Supervise digital marketing campaigns and strategies</li><li>Monitor performance of social media, website traffic, and lead generation campaigns</li><li>Ensure alignment between marketing activities and business development goals</li><li>Oversee content creation, advertising campaigns, and brand positioning</li><li>Review marketing analytics and adjust strategies accordingly</li></ul>Administration<ul><li>Oversee day-to-day administrative operations of the company</li><li>Ensure proper documentation, filing systems, and internal communication procedures</li><li>Coordinate office logistics and operational support functions</li><li>Ensure compliance with internal company policies and operational standards</li></ul>2. Staff Training &amp; Development<ul><li>Develop and implement training programs for employees across all departments</li><li>Create Standard Operating Procedures (SOPs) for key operational processes</li><li>Train new employees on company systems, workflows, and operational expectations</li><li>Conduct regular performance coaching and skill development sessions</li><li>Identify operational gaps and provide targeted training to improve efficiency</li></ul>3. Process Optimization<ul><li>Design and implement operational systems that improve efficiency and productivity</li><li>Establish clear workflows between departments</li><li>Identify operational bottlenecks and implement solutions</li><li>Standardize processes to ensure consistency in service delivery</li></ul>4. Performance Monitoring &amp; KPIs<ul><li>Establish and monitor departmental performance metrics</li><li>Track operational efficiency and employee productivity</li><li>Prepare operational performance reports for company management</li><li>Ensure departments meet defined targets and growth objectives</li></ul>5. Interdepartmental Coordination<ul><li>Ensure effective communication and collaboration between Business Development, Marketing, and Administrative teams</li><li>Align departmental efforts toward common business objectives</li><li>Support management in implementing strategic initiatives</li></ul>6. Reporting &amp; Strategic Support<ul><li>Report operational performance and departmental progress to senior management</li><li>Provide insights and recommendations to improve company performance</li><li>Assist in developing operational strategies to support company expansion</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Marketing, or related field</li><li>3&ndash;7 years of experience in operations management, business development, or administrative management</li><li>Strong leadership and team management skills</li><li>Experience in developing operational processes and training programs</li><li>Strong analytical and organizational abilities</li><li>Excellent communication and problem-solving skills</li></ul>Key Skills<ul><li>Operations Management</li><li>Sales &amp; Business Development Strategy</li><li>Digital Marketing Understanding</li><li>Staff Training &amp; Development</li><li>Process Design &amp; SOP Development</li><li>Performance Monitoring &amp; KPI Management</li><li>Leadership &amp; Team Coordination</li></ul>Preferred Experience<ul><li>Experience working in consultancy, project management, interior design, fitout contracting or service-based companies</li><li>Experience in sales process development and digital marketing analytics</li><li>Experience managing multi-department operations</li></ul>Reporting LineThe Operations Manager reports directly to the Company Director / General Manager.www.exceptional-pm.comJob Type: Full-time

Operations Manager

Koch

<div>Your Job
John Zink, A Koch Engineered Solutions Business, is seeking a techno commercially- minded Combustion Solutions Manager to lead aftermarket, turnaround, and lifecycle combustion solutions from Saudi Arabia (based in Dammam). This regional, field-facing role will provide technical-commercial leadership on customer accounts and work closely with regional teams to protect and grow the installed base, capture revamp and parts opportunities, and improve cross-functional execution.
Location: Saudi Arabia - Dammam
Our Team
We are a principle-based organization focused on teamwork, ingenuity, and engineered-to-order lifecycle solutions. John Zink in the Middle East serves industrial customers in various sectors including oil &amp; gas, refining, petrochemical, power and water. The Combustion Solutions Manager will work with Regional Customer Advisors, Strategic Account Managers, Sales &amp; Applications, Engineering, Product Lines, Service, Manufacturing and Supply Chain to deliver value-driven outcomes for customers.
What You Will Do<ul><li>
Lead a team of Regional Customer Advisors to manage plant-level customer engagement for assigned accounts, leveraging both commercial and technical expertise to deliver mutually beneficial solutions.
</li><li>Execute proactive turnaround and maintenance capture activities: map maintenance cycles, engage early in planning/specification phases, and position John Zink solutions for parts, revamps, and lifecycle scopes.
</li><li>Operate with clear accountability while collaborating with the Middle East Commercial Leader for regional priorities and guidance.
</li><li>Coordinate cross-functionally to prepare competitive, cost-effective proposals and ensure seamless execution from quoting through delivery and aftermarket support.
</li><li>Utilize CRM and market intelligence to prioritize accounts and opportunities, focusing field effort on highest-value work.
</li><li>Implement structured opportunity qualification, pipeline management, and lessons-learnt feedback loops to improve win rates and execution quality.
</li><li>Coach and develop customer-facing technical talent and ensure knowledge transfer across the team.
</li><li>Improve tools, templates, and decision-rights to streamline handoffs and reduce process waste.
</li></ul>Who You Are (Basic Qualifications)<ul><li>
Experience in combustion systems, burners, flares, thermal oxidizers, boiler burners, or related process equipment in industrial markets.
</li><li>Proven experience in aftermarket, revamp, or turnaround capture and customer engagement.
</li><li>Ability to lead customer-facing technical teams and collaborate across commercial and technical functions.
</li><li>Strong commercial discipline: opportunity qualification, value-based pricing, and CRM-driven pipeline management.
</li><li>Familiarity with field and plant-level customer interaction in the Saudi and GCC market and regional cultural dynamics.
</li><li>Fluent in English; Arabic language skills are an advantage.
</li></ul>What Will Put You Ahead<ul><li>
Deep understanding of Saudi Arabia industrial account environments and maintenance/turnaround practices.
</li><li>Experience working with Strategic Account Managers and influencing early specification/FEED stages.
</li><li>Track record of winning competitive installed-base conversions and recovering missed aftermarket opportunities.
</li><li>Demonstrated success implementing operating model change, embedding disciplined processes, and using digital tools to reduce quoting cycle time.
</li></ul>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch Engineered Solutions, John Zink specializes in process and pollution control equipment and digital technologies that reduce emissions and optimize resource use. Our portfolio includes advanced combustion technologies, burners, flares, thermal oxidizers, boiler burners, and vapor recovery systems serving refining, petrochemical, municipal, pharmaceutical, pulp &amp; paper, utilities, and automotive markets. We deliver engineered-to-order solutions focused on lifecycle value.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
#LI-MB5</div>

Combustion Solution Manager

Air Products

<div>At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
Reimagine What&rsquo;s Possible
Assistant Site Manager, reporting to the Site Manager, is responsible in supporting the Site Manager for managing and supervising the operations staff which include shift supervisors, operators for one of the BHIG facilities. Assistant Site Manager will support the Site Manager of day-to-day operations which include, insuring daily operational targets are achieved, and interfacing with the Maintenance and Engineering teams to ensure the safe and reliable operation of the site.
Principal Accountabilities:
Safety<ul><li>
Provide &amp; maintain a safe work environment. Demonstrate leadership with all company &amp; industry safe work processes to prevent all injuries.</li><li>
Adherence to company HSSE policy and procedures. Ensure all Environmental Regulatory requirements are met. Ensure Air Products and BHIG standards, and global best practices for EH&amp;S, productivity, reliability, quality, and overall customer services are met.</li></ul>
Technical:<ul><li>
Provide direction &amp; guidance based on technical feedback from Engineering and Maintenance for troubleshooting, maintenance, repair, and test activities.</li><li>
Provide Operations and Maintenance support. Maintain accurate document control and monitor quality assurance initiatives.</li><li>
Provide Operations and Maintenance guidance to ensure safety, reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems.</li><li>
Provide Operations and Maintenance input for scheduled outages to ensure contractual requirements are achieved</li><li>
Manage plant production efficiently based on data driven decisions to ensure safety and reliability targets are met to achieve maximum profitable.</li><li>
Work closely with business areas to identify productivity expansion projects.</li></ul>
Operations and Maintenance<ul><li>
Ensure the safety of all operations and maintenance personnel by utilizing the APQ Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position facilitates planning, organizing, auditing, and follow-up, to build the Air Products safety culture into the APQ. Meet the customer&rsquo;s satisfaction on safety, reliability, product quality, and flexibility on product supply.</li><li>
Responsible for performing all tasks assigned in a safe and responsible manner in accordance with the established operating procedures and written or oral instructions from Superintendent.</li><li>
Ensure that maintenance notifications in SAP are carried out correctly. Verify SAP notification on field and approved with basic data i.e. functional location, malfunction description, damage code, priority, and hazard information.</li><li>
Participate in pre-work visits with Maintenance and Contractors to identify risk activities.</li><li>
Ensure each work permit related documents are prepared and handed over to the team.</li><li>
Participate in preparing maintenance or process shutdowns and turnarounds i.e. scope of works, prioritization of notifications (define consequences of malfunctions in terms of sector availability).</li><li>
Participate in area daily meeting and share the maintenance plan with team to ensure all equipment&rsquo;s are prepared for scheduled maintenance works (corrective and preventive).</li><li>
Participate in maintenance plan daily meetings with the Maintenance Leader and Planners to analyze daily notifications, and to contribute to the updating of the weekly maintenance schedule.</li><li>
Ensure equipment&rsquo;s readiness for maintenance activity and after completion back to operations.</li><li>
Manage and organize regular equipment testing and routine preventive Maintenance.</li><li>
Participate in the marking priority maintenance activities to guarantee the reliability and operational continuity of equipment and to agree the date of repair.</li><li>
Release and ensure all work permit precautions and required conditions are fulfilled, maximize safe work permit practices by healthy communication &amp; frequent site visits, ensure zero permit deviation</li><li>
Manage interface with all support departments for maintenance activities</li><li>
Need to have the necessary skills for conducting risk assessment and participate in unusual operational or maintenance activities.</li><li>
Contribute to achieving routine maintenance KPIs and objectives specific to the se reliability, planning and scheduling.</li><li>
Ensure availability and updating of required procedures and schedules for special operations.</li><li>
Ensure minimum forced tags &amp; bypasses during operation by proper maintenance planning. Follow SIF procedure for forced tags &amp; bypasses.</li><li>
Build the plant technical capability through support coordination from Air Product&rsquo;s Regional and Global teams.</li><li>
Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction.</li><li>
Develop, train, and promote top performing operation personnel who achieve success through teams, customer and employee focused, foster open communication, performance driven, and results oriented.</li><li>
Establish &amp; maintain close working relationships with engineering and maintenance personnel to continuously monitor &amp; evaluate plant systems &amp; equipment.</li><li>
Provide operations and maintenance support and participate / lead incident investigations and Root Cause Analysis. Identify &amp; implement sustainable corrective action(s).</li><li>
Act as the Single Point of Contact when dealing with internal issues of the facility, representing APQ and coordinating internal resources.</li><li>
Facilitate attainment of operations excellence and customer satisfaction via operations productivity, reliability, quality, cost reduction, services, continuous improvements, and meeting of budgets.</li></ul>
Minimum Requirements and Qualifications 
Bachelor&rsquo;s degree in chemical, Mechanical, or Process Engineering a minimum.
 
10 years minimum in gas, petrochemical, or related industries in operations, engineering, and/or maintenance function. Air Separation and /or Steam Methane Reformer Operations a plus. 
6+ years in line supervision of process operations roles. 
Proven coordination experience in a multi team environment which includes operations, engineering, and maintenance. 
Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally. 
Promotes a &lsquo;one team&rsquo; environment 
Ability to communicate and manage customer interactions on a daily basis.
 
Wide technical knowledge in operations, engineering, and maintenance activities.
 
Proficiency in English speaking and writing. 
Knowledge and understanding of local environmental and health and safety requirements.
#LI-LG1
We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.</div>

Assistant Site Manager

Projects Pioneers Contracting Company

Job Title: Site Assistant / Project Site Assistant Location: Mining Project Site Department: Operations / AdministrationJob SummaryThe Site Assistant supports daily site operations by assisting the project team with administrative, coordination, and basic operational tasks. The role helps ensure smooth communication between site departments, maintains records, supports manpower and logistics activities, and assists supervisors in meeting project requirements safely and efficiently.Key Responsibilities<ul><li>Assist the site team with day-to-day administrative and operational support.</li><li>Maintain site records, reports, attendance, and filing systems.</li><li>Support supervisors in coordinating manpower, materials, and equipment requirements.</li><li>Prepare and update documents such as timesheets, leave records, gate passes, and internal reports.</li><li>Help arrange site transport, accommodation, and other logistics for employees and visitors.</li><li>Coordinate with HR, procurement, warehouse, and camp departments when required.</li><li>Track incoming and outgoing documents, tools, materials, and consumables.</li><li>Assist in monitoring site office supplies and request replenishment when needed.</li><li>Support HSE and site management in organizing meetings, inductions, and training records.</li><li>Ensure proper communication between site staff and head office.</li><li>Receive phone calls, emails, and inquiries, and direct them to the relevant department.</li><li>Assist in preparing monthly progress summaries and workforce data.</li><li>Perform other duties assigned by the Site Supervisor, Project Coordinator, or Site Manager.</li></ul>Requirements<ul><li>Diploma or bachelor&rsquo;s degree in Administration, Business, or related field preferred.</li><li>1&ndash;3 years of experience in site administration, project support, or assistant roles.</li><li>Experience in mining, construction, drilling, or industrial projects is an advantage.</li><li>Good knowledge of Microsoft Office, especially Excel, Word, and Outlook.</li><li>Ability to maintain records and prepare reports accurately.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Ability to work in remote site conditions and under pressure.</li><li>Strong organizational and multitasking skills.</li><li>Basic understanding of site safety rules and procedures.</li></ul>Preferred Skills<ul><li>Good coordination and follow-up skills.</li><li>Ability to work with different departments and nationalities.</li><li>Problem-solving mindset and willingness to support field operations.</li><li>Time management and attention to detail.</li><li>Professional attitude and teamwork spirit.</li></ul>Working Conditions<ul><li>Based at mining project site.</li><li>May require long working hours, shift work, or rotation schedule.</li><li>Must comply with all site safety, security, and company policies.</li></ul>Reporting To<ul><li>Site Supervisor / Project Coordinator / Site Manager</li></ul>For a mining company, this position can also be titled:<ul><li>Site Administrative Assistant</li><li>Project Assistant</li><li>Operations Assistant</li><li>Site Coordinator Assistant</li></ul>Job Type: Full-timePay: ﷼2,000.00 - ﷼2,500.00 per monthWork Location: In person

Assistant (Mining Project)

Motorola Solutions

<div><h2 class="jobSectionHeader">Company Overview</h2>
At Motorola Solutions, we believe that everything starts with our people. We&rsquo;re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that&rsquo;s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.<h2 class="jobSectionHeader"> 
Department Overview</h2>
Motorola Solutions is seeking a highly skilled and motivated on-site customer support engineer to join our International Services team. This role is critical to the delivery of mission-critical operations systems, encompassing the development and implementation of customer applications and company products, ensuring optimal customer performance and success.<h2 class="jobSectionHeader"> 

Job Description</h2>
In response to rapid advancements in IT and communications technologies, and the increasing demand for Advanced Command &amp; Control Center software solutions built on Cloud Computing, AI, and Machine Learning (ML), we are expanding our Services team. This role will provide essential field engineering services to our AMEA customers, reflecting our commitment to innovation and customer satisfaction.
At Motorola Solutions, we invest in our employees. You will receive comprehensive training and certifications in required technologies and service management, empowering you to excel in your role and advance your career. You will initially support the design and implementation of management, service, and maintenance solutions for customer networks, with the goal of independently leading and managing these efforts.
Responsibilities:<ul><li>
Collaborate with cross-functional teams across various technology stacks (web, mobile, middleware) to resolve complex business and technical challenges.</li><li>
Provide high-quality technical and operational support for mission-critical IT and Radio systems within a team environment, ensuring service level and operational key performance indicators are consistently met.</li><li>
Maintain system performance and availability through incident and performance management processes.</li><li>
Work closely with Field Services Engineers and Technical Support Operations to ensure adherence to Service Level Agreements (SLAs).</li><li>
Manage the resource calendar to ensure all Maintenance Agreement (MA) deliverables are fulfilled.</li><li>
Coordinate with the Local Service Delivery Manager (SDM) for all activities related to contract deliverables and appropriate tasking.</li><li>
Conduct regular customer meetings to discuss service availability and performance.</li><li>
Address customer comments and inquiries related to specific project aspects or the entire project scope.</li><li>
Plan and execute technical tasks according to established instructions and processes.</li><li>
Respond to customer problems directly or through the internal customer interface.</li><li>
Troubleshoot and resolve technical design-related issues.</li><li>
Attend all scheduled and unscheduled customer meetings, providing reports to the Team Lead and SDM.</li></ul>
The primary objective of this role is to ensure all Service Obligations to the customer are met and to provide expert technical assistance and advice throughout the Maintenance Agreement lifecycle.<h2 class="jobSectionHeader"> 
Basic Requirements</h2><ul><li>
Engineering or Sciences degree OR 4+ years of experience as a System Manager or in Field Service, with expertise in one or more of the following areas: Broadband PTT, Wired/Wireless Communication Systems, IT Systems, or Networking equipment.</li><li>
Legal authorization to work in the specified country indefinitely is required; employer work permit sponsorship is not available.</li><li>
Background in Network/IT, Broadband PTT, or Customer Service.</li><li>
Strong professional interpersonal and communication skills.</li><li>
Excellent command of verbal and written English and Arabic.</li></ul><h2 class="jobSectionHeader"> 
Travel Requirements</h2>
Over 50%<h2 class="jobSectionHeader"> 

Relocation Provided</h2>
Domestic<h2 class="jobSectionHeader"> 

Position Type</h2>
Experienced<h2 class="jobSectionHeader">
Referral Payment Plan</h2>
No<h2 class="jobSectionHeader">
Company</h2>
Motorola Solutions Arabia, Inc., Saudi Branch
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you&rsquo;d like to join our team but feel that you don&rsquo;t quite meet all of the preferred skills, we&rsquo;d still love to hear why you think you&rsquo;d be a great addition to our team.</div>

Operations Engineer Arabic speaker

EPAM Systems

<div>About us
EPAM Systems is a leading global provider of digital platform engineering and software development services. Founded in 1993 and headquartered in Newtown, Pennsylvania, EPAM has been helping clients navigate digital transformation for over 30 years, delivering innovative solutions to stay competitive in constantly evolving markets.
As consultants, designers, architects, engineers and trainers, at EPAM, we specialize in building long-term partnerships, enabling businesses to reimagine themselves through a digital lens. In Saudi Arabia, EPAM operates in Riyadh and Al Khobar, offering cutting-edge engineering, strategy, design, consulting, and innovation services across industries.
We are looking for a skilled Business Analyst specializing in AI-driven digital transformation to join our team onsite in Al Khobar, Saudi Arabia. EPAM is renowned for delivering cutting-edge technological solutions to transform businesses worldwide.
Our client aims to develop cutting-edge generative AI products for Downstream, focusing on scalable, reliable and evolving solutions that generate high-quality, contextually relevant content to transform business and user interactions with digital content.
In this role, you will gather, document and analyse business requirements and create detailed business analysis, outlining problems, opportunities, solutions and collaborate with cross-functional teams to deliver high-impact AI solutions.
The deadline for submission is 18/06/2026.
Responsibilities<ul><li>
Bridge the gap between business and technical teams to ensure alignment with client strategic goals</li><li>
Work within agile frameworks to define, prioritize and manage AI solution requirements</li><li>
Translate business needs into AI-driven product features and user stories for development teams</li><li>
Optimize solution performance and evaluate existing workflows, data structures and AI model outputs</li><li>
Translate business needs into functional, non-functional and transition requirements</li><li>
Document requirements according to the selected framework, BA approach and definition of ready (e.g., use cases, epics, user stories including acceptance criteria)</li></ul>
Requirements<ul><li>
Minimum 5 years of professional business analysis experience</li><li>
Experience in managing the scope of requirements within projects</li><li>
Experience using requirements management tools (e.g., JIRA, Confluence, GitLab)</li><li>
Ability to identify inconsistencies in requirements</li><li>
Experience arranging and facilitating meetings and workshops with stakeholders</li><li>
Experience using visual modeling notations (UML, BPMN), wireframes and diagrams</li><li>
Ability to support solution testing/UAT</li><li>
Fluent English communication skills (B2 level or higher)</li><li>
Academic degree in Computer Science, Software Engineering or a related field</li></ul>
We offer<ul><li>
General Organization for Social Insurance (GOSI)</li><li>
Private healthcare and life insurance</li><li>
End of service gratuity</li><li>
Annual air travel allowance for expatriates</li><li>
Corporate Programs including Employee Referral Program with rewards</li><li>
Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more</li></ul>
Nature of Work and Working Hours
The usual working hours for full-time roles at EPAM in Saudi Arabia are from 9:00 AM to 6:00 PM, including a one-hour unpaid lunch break. Working hours may vary based on client requirements and flexibility is accommodated whenever possible.
Our Locations in Saudi Arabia
Riyadh - Moon Tower, Mezzanine Floor, King Fahed Branch Road, AR Rahmaniyah, Riyadh, Saudi Arabia
Al Khobar - 21st Floor, Khobar Gate Tower, Al Bandariyah District, King Fahd Road, Al Khobar, Saudi Arabia
How to Apply, Recruitment Process and Deadline
If you meet the requirements and are eager to join EPAM, simply submit your application online by clicking on &quot;apply&rdquo; and providing your up to date CV and/or LinkedIn profile and other optional materials live cover letters and portfolios.
Once applied, you will have a conversation with our Talent Acquisition team, followed by a technical interview and an interview with the hiring manager; a client interview may also be included in some cases. If successful, you'll receive an offer and, upon acceptance, officially become part of our team. We look forward to welcoming you aboard!
Join EPAM today and contribute to shaping the future of technology while growing your career in a supportive, global work environment.</div>

Business Analyst (AI-driven Digital Transformation)

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