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customer service specialist

assistant manager client servicing

<div>
 
 Your role
 
 
 
 Do you look for a new challenge within the dynamic and fast paced Wealth Management environment? Do you want to be part of a high performing team? Do you have a "can do" mentality and want to be part of our growth story and create impact?
 
 
 We&rsquo;re looking for a client account manager to:
 
 
 <ul>
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 manage daily business in client servicing and provide high quality service with focus on integration
 </li>
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 be the point of entry for processing client orders, e.g. stock orders, foreign exchange, loans and deposits
 </li>
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 perform account maintenance tasks and client-related processes; e.g. account opening and closing, suitability reviews, initial and recurring KYC and due diligence
 </li>
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 research, follow-up and resolve client inquiries and problems through effective interaction with clients, and internal partners in a timely and professional manner
 </li>
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 support client advisors in delivering exceptional client services and with administrative legal and compliance related tasks and duties
 </li>
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 mitigate risks and raise red flags and concerns
 
 
 </li>
 </ul>
 
 Job Type
 
 
 
 Full Time
 
 
 
 Job Reference #
 
 
 
 335256BR
 
 
 
 City
 
 
 
 Dubai
 
 
 
 Your team
 
 
 
 You will be working in the Client Service Team based in the Advisory Office Dubai, a multicultural and dynamic team. The CST Dubai supports client advisors across three main markets: Arabian Gulf, Saudi Arabia and NRI/NRP. You'll play an important role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families. Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.
 
 
 
 Your expertise
 
 
 
 <ul>
 <li>
 wealth management experience, ideally within a client facing team or other relevant commercial experience within the financial services industry ideally with exposure to the NRI market, previously CAM experience will be an added advantage
 </li>
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 banking apprenticeship or equivalent financial qualifications, combined ideally with knowledge of DIFC regulations
 </li>
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 effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
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 interest in financial markets and in dealing with institutional-like clients
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 sound judgement and problem-solving skills with a proactive style that delivers timely results
 </li>
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 confident, motivated and able to adapt to a rapidly changing environment
 </li>
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 excellent skills in English and Arabic
 
 
 </li>
 </ul>
 
 About Us
 
 
 UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
 
 
 We know that great work is never done alone. That&rsquo;s why we place collaboration at the heart of everything we do. Because together, we&rsquo;re more than ourselves. Want to find out more? Visit ubs.com/careers.
 
 
 
 Join us
 
 
 
 At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We&rsquo;re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That&rsquo;s why collaboration is at the heart of everything we do. Because together, we&rsquo;re more than ourselves.
 
 
 We&rsquo;re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
 
 
 
 Disclaimer / Policy statements
 
 
 
 UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
</div>

Client Account Manager CST Dubai

Toluna

<div>
 
 
 About Us 🗺️
 
 
 
 At Toluna, we keep the world&rsquo;s biggest brands one step ahead of their markets, their competitors, and their customers. For 25+ years we&rsquo;ve been a leader in consumer insights, and today we&rsquo;re at the center of our industry&rsquo;s biggest shift: the move to AI-powered research grounded in real human truth.
 
 
 Brands come to us because we&rsquo;ve solved a problem most of our industry is still wrestling with: how to move fast without losing trust in the answer. Speed comes from AI we&rsquo;ve been developing in-house since 2019, always-on platforms, and a 79M+ validated consumer community across 100+ countries.
 
 
 
 
 
 
 Introduction 🚀
 
 
 
 We are on the lookout right now, for the most dynamic and talented researchers in the industry.
 
 
 As a Senior Research Manager, we will make sure you are exposed to all facets of quantitative research. You will focus your time on day-to-day delivery of exciting research projects and lead these from A-Z. And you will do that as part of a fun, exciting and highly supportive team. You will also partner so very closely with the best Client Directors in the business! Together, you will deliver sharp, action-oriented insights to some of the biggest blue chip and most exciting companies
 
 
 
 
 
 Whilst you will be exposed to a diverse range of methodologies spanning everything from concept testing to ad pre-testing, campaign evaluations, shopper studies, U&amp;A, there will be primary ownership given to you with one of our key brand tracking clients. As a result, brand tracking experience is a must!
 
 
 
 
 
 
 Responsibilities 🧐
 
 
 <ul>
 <li>
 A Senior Research Manager (SRM) overlooks execution of studies for clients from set-up to report phase.
 </li>
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 SRM suggests appropriate survey instrument, develops the survey and analysis plan, guides Research Manager / Junior research managers for execution, and then provides an insightful, actionable report to the client.
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 Toluna has several research solutions focusing on 2 broad pillars of Brand Engagement &amp; Product Innovation which a RM works across.
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 You will get the opportunity to drive different and challenging solutions/projects.
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 Besides client specific studies, SRM will also have several opportunities to drive /support business initiatives along with Research Director.
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 You will be instrumental in identifying efficiency requirements, managing team &amp; will also be in touch with Toluna global colleagues to bring best practices &amp; new solutions to Dubai.
 </li>
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 Grooming &amp; nurturing his/her team is also a big part of SRM&rsquo;s role.
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 You will mentor RMs/JRMs in the team and provide necessary opportunities for their growth within the organization.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 🤹
 
 
 <ul>
 <li>
 
 Minimum
 
 
 6 to 8 years of marketing research experience
 
 (ideally on the supplier side).
 </li>
 <li>
 Proficiency in Arabic is an added advantage.
 </li>
 <li>
 Experience with A-Z research (from designing questionnaire to present to client).
 </li>
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 Must have primary research experience for quantitative studies.
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 Knowledge of brand health tracking studies and U&amp;A&rsquo;s.
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 Client servicing experience.
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 Strong analytical skills.
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 Experience with turning data into actionable insights.
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 Strong communication skills: oral and written.
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 Attention to detail, coupled with being able to identify broad, strategic implications.
 </li>
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 A creative and enthusiastic approach to solving business issues.
 </li>
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 Someone who enjoys working in a small / entrepreneurial environment with a bright future ahead.
 </li>
 </ul>
 
 
 
 
 
 Our Values
 
 ❤️
 
 
 
 
 A
 
 
 
 cting with Ownership
 
 
 
 :
 
 
 
 Demonstrating individual accountability
 
 
 
 
 
 B
 
 
 
 ringing a Forward Mindset:
 
 
 
 
 
 
 Being action-oriented, bold &amp; entrepreneurial
 
 
 
 
 
 C
 
 
 
 ollaborating with Curiosity: Exhibiting teamwork through togetherness
 
 
 
 
 
 D
 
 
 
 iscussing openly, committing jointly: Sharing your views openly
 
 
 
 
 
 E
 
 
 
 mbracing Empathy: Being egoless &amp; caring
 
 
 
 
 
 
 
 What We Offer
 
 
 
 At Toluna, we&rsquo;re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you&rsquo;re passionate about making an impact, we&rsquo;d love to have you on board.
 
 
 
 
 
 
 Join our global team. We welcome big thinking and reward great work
 
 
 
 
</div>

Senior Research Manager

BLUE DIAMOND GENERAL MAINTENANCE L.L.C

*Job Summary: *The Multi Technician (MEP) is responsible for the operation, maintenance, troubleshooting, and repair of Mechanical, Electrical, and Plumbing (MEP) systems in residential, commercial, and industrial facilities. The technician shall ensure all MEP equipment and systems are functioning efficiently and safely while complying with company standards and safety regulations.*Key Responsibilities:*### Mechanical* Carry out preventive and corrective maintenance of HVAC systems, including FCUs, AHUs, exhaust fans, ventilation systems, and pumps.* Inspect, troubleshoot, and repair mechanical equipment and systems.* Monitor chilled water systems and associated equipment.* Perform filter cleaning, replacement, and routine servicing of HVAC equipment.* Attend breakdown calls and rectify faults promptly.### Electrical* Perform maintenance and troubleshooting of electrical systems, lighting fixtures, power outlets, DBs, MCCs, and control panels.* Replace faulty electrical components, switches, sockets, breakers, and wiring.* Conduct electrical inspections and testing as required.* Ensure compliance with electrical safety standards and regulations.### Plumbing* Carry out maintenance and repairs of water supply, drainage, and sanitary systems.* Repair leaks, replace valves, faucets, pipes, and plumbing fixtures.* Clear blockages and maintain proper functionality of plumbing systems.* Inspect and maintain water tanks, pumps, and related equipment.### General Maintenance* Conduct routine inspections and preventive maintenance activities as per the maintenance schedule.* Respond to emergency maintenance requests and breakdowns.* Maintain accurate maintenance records and service reports.* Coordinate with supervisors and other trades during maintenance activities.* Ensure proper housekeeping of work areas and tools.* Follow all health, safety, and environmental procedures.*Qualifications &amp; Requirements:** Diploma, ITI, Trade Certificate, or equivalent qualification in Mechanical, Electrical, or MEP-related field.* Minimum 2&ndash;5 years of experience in MEP maintenance, facilities management, or building services.* Knowledge of HVAC, electrical, and plumbing systems.* Ability to read technical drawings and maintenance manuals.* Good troubleshooting and problem-solving skills.* Basic knowledge of safety regulations and permit-to-work systems.* Ability to work independently and as part of a team.*Skills:** MEP troubleshooting and maintenance* Preventive and corrective maintenance* HVAC servicing* Electrical fault diagnosis* Plumbing repairs* Technical reporting* Time management* Communication and teamwork*Reporting To:*MEP Supervisor / Maintenance Engineer / Facilities ManagerWork Location: In person

Multi Technician (MEP)

B&B Hotel Hannover-City

Job Brief:We are seeking a reliable and organized Accountant Cum Personal Assistant to join our Client team in Dubai. The ideal candidate will have solid accounting knowledge along with strong administrative and coordination skills. This role will support the Finance Manager with daily accounting activities while also managing appointments, schedules, and general office coordination. Tagalog-speaking candidates are preferred.Key Responsibilities:Accounting &amp; Finance Support:<ul><li>Assist the Finance Manager with day-to-day accounting and financial operations.</li><li>Prepare and maintain accounting records, invoices, receipts, and payment documentation.</li><li>Process accounts payable and accounts receivable transactions.</li><li>Assist in payroll preparation and salary processing.</li><li>Monitor expense reports and maintain accurate financial records.</li><li>Reconcile bank statements and support monthly financial reporting.</li><li>Coordinate with suppliers and internal departments regarding payments and finance-related matters.</li></ul>Personal Assistant / Administrative Support:<ul><li>Manage the Finance Manager&rsquo;s calendar, meetings, and appointments.</li><li>Schedule and coordinate internal/external meetings.</li><li>Handle calls, emails, and correspondence professionally.</li><li>Prepare reports, letters, and office documents when required.</li><li>Organize filing systems and maintain confidential records.</li><li>Support travel bookings, meeting arrangements, and office administration.</li><li>Assist with any ad-hoc administrative duties assigned by management.</li></ul>Required Qualification / Experience / Skills:<ul><li>Bachelor&rsquo;s degree or Diploma in Accounting, Finance, Business Administration, or related field.</li><li>Minimum 2 years of accounting/administration experience in UAE or GCC preferred.</li><li>Good knowledge of accounting principles and payroll processing.</li><li>Experience using Excel and accounting software (Tally/QuickBooks/ERP).</li><li>Strong organizational and multitasking abilities.</li><li>Good communication skills inEnglish.</li><li>Tagalog speaking is mandatory / preferred.</li><li>Ability to maintain confidentiality and work independently.</li><li>Good attention to detail and time management skills.</li></ul>Job Location: Dubai, UAEType of Employment: Permanent / Full TimeSalary: Up to AED 4,000/monthPay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you currently based in UAE?</li></ul><ul><li>Do you have experience in accounting and payroll processing?</li></ul><ul><li>Have you supported senior management as a Personal Assistant before?</li></ul><ul><li>Are you comfortable handling appointments and administrative coordination?</li></ul><ul><li>Are you fluent in Tagalog and English?</li></ul><ul><li>What is your current visa status and notice period?</li></ul>Work Location: In person

Accountant Cum Personal Assistant

ALMASKAN ALJAMEEL TECHNICAL SERVICES

Almaskan Aljameel Technical Services is seeking an Administrative Assistant to support daily office operations, manage documentation, and assist with scheduling and coordination of technical service requests. This role is responsible for handling administrative tasks, maintaining records, and supporting communication between clients and field technicians. The position reports to the Office Manager or Operations Manager.Key Responsibilities:<ul><li>Answer and direct phone calls, respond to emails, and greet visitors to the office</li><li>Maintain and organize office files, records, and documentation including service requests, work orders, and client files</li><li>Prepare and format correspondence, reports, spreadsheets, and service confirmations as requested</li><li>Schedule service appointments and coordinate calendars for field technicians and management staff</li><li>Assist with data entry and maintain accuracy of information in the service management database</li><li>Process incoming and outgoing mail, packages, and courier deliveries</li><li>Monitor office supply inventory and place orders as needed</li><li>Assist with basic bookkeeping tasks including expense tracking and invoice filing</li><li>Support operations team with general clerical duties including photocopying, scanning, and filing</li><li>Coordinate with field technicians to relay service updates and schedule changes</li><li>Maintain confidentiality of client information and company records</li></ul>Requirements:<ul><li>High school diploma or equivalent; diploma or certificate in Business Administration or related field is preferred</li><li>Minimum 1 year of experience in an administrative, clerical, or office support role, preferably in a technical services, maintenance, or facilities management environment</li><li>Proficiency in Microsoft Office applications including Word, Excel, and Outlook</li><li>Good written and verbal communication skills in English; proficiency in Arabic is required</li><li>Strong organizational skills with attention to detail and accuracy</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Professional demeanor and ability to maintain confidentiality</li><li>Reliable and punctual with consistent attendance</li></ul>Pay: AED5,000.00 - AED6,000.00 per monthWork Location: In person

Administrative Assistant

JULIUS BAER

<div>At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let&rsquo;s shape the future of wealth management together.
As a Mandate Specialist for Discretionary Solutions, you will play a pivotal role in shaping and driving the bank&rsquo;s discretionary mandate business. You will act as a trusted expert to Relationship Managers, clients, and internal stakeholders, ensuring our discretionary offering is positioned effectively across markets and client segments.
 
 
In this highly client‑focused and commercially oriented role, you will serve as the key interface between Investment Management and the Front, ensuring seamless coordination from initial mandate promotion to ongoing servicing. You will support the acquisition of new clients, strengthen the bank&rsquo;s value proposition, and contribute directly to revenue growth through your ability to communicate investment convictions, articulate portfolio rationale, and tailor solutions to client needs.
 
 
Your responsibilities will extend beyond sales support: you will also analyse market trends, identify business opportunities, and provide strategic insight that helps refine our discretionary offering. By hosting regular market updates and content briefings, you will ensure the front office is equipped with the latest insights, conviction themes, and product developments.
 
 
This position offers the opportunity to work closely with Investment Specialists, Portfolio Managers, and Product teams in a dynamic and collaborative environment. You will be part of a team that values expertise, client excellence, and forward‑thinking solutions aimed at delivering long‑term value to clients and strengthening the bank&rsquo;s competitive positioning in the wealth management space.
<h2 class="jobSectionHeader">YOUR CHALLENGE
</h2>PROMOTE DISCRETIONARY SOLUTIONS
<ul><li>Develop a deep understanding of the bank&rsquo;s discretionary products and services.
</li><li>Clearly articulate the value proposition of our solutions to Relationship Managers and clients.
</li><li>Support the positioning of discretionary mandates across client segments.
</li></ul>SALES &amp; FRONT SUPPORT
<ul><li>Partner with Relationship Managers to create and deliver tailored client pitches, presentations, and marketing material.
</li><li>Participate in client meetings to showcase the bank&rsquo;s discretionary offering.
</li><li>Act as the first point of contact between Investment Management and the Front teams for both sales and after‑sales queries.
</li></ul>CLIENT ENGAGEMENT
<ul><li>Build and nurture strong relationships with existing clients.
</li><li>Ensure clients receive outstanding service and are fully informed about our discretionary capabilities.
</li><li>Identify opportunities to increase wallet share and deepen client relationships.
</li></ul>MARKET &amp; COMPETITIVE INTELLIGENCE
<ul><li>Monitor market developments, trends, competitor actions, and regulatory changes.
</li><li>Use insights to refine discretionary propositions and identify business opportunities.
</li></ul>CROSS‑TEAM COLLABORATION
<ul><li>Work closely with Investment Specialists, Portfolio Managers, and Product Specialists to ensure a coordinated approach to client solutions.
</li><li>Contribute to content creation and product messaging when required.
</li></ul>INTERNAL PROMOTION &amp; COMMUNICATION
<ul><li>Host regular desk meetings to update teams on market trends, conviction products, and relevant content from Julius Baer.
</li></ul><h2 class="jobSectionHeader">YOUR PROFILE
</h2>PERSONAL AND SOCIAL SKILLS
<ul><li>Strong communication, presentation and interpersonal skills. Ability to explain complex financial concepts to both internal teams and clients.
</li><li>Strong analytical and problem‑solving skills, paired with critical and creative thinking.
</li><li>Proven ability to build trusted relationships with stakeholders and clients.
</li><li>Demonstrated track record in achieving revenue growth and meeting sales targets.
</li><li>Experience in a comparable role within private banking or wealth management.
</li><li>Strong knowledge of investment products and advisory/discretionary solutions.
</li><li>Independent, efficient, proactive and meticulous working style.
</li></ul>PROFESSIONAL AND TECHNICAL SKILLS
<ul><li>Bachelor&rsquo;s degree in finance, Economics, Business Administration, or a related field.
</li><li>Professional certifications (CFA, CAIA, or equivalent) are an advantage.
</li><li>Five years of professional experience in the financial sector, preferably in the investment management or sales.
</li><li>Fluency in English is required. Additional languages are a plus.
</li><li>Elevated understanding of the asset management business, with special focus on the ME market.
</li><li>Proficient user in portfolio management applications, especially Bloomberg AIM or similar.
</li><li>PowerPoint and Excel skills.
</li></ul>We are looking forward to receiving your full job application through our online application tool.</div>

Mandate Specialist

Taher Sharif Real Estate LLC

We are seeking a highly organized and detail-oriented Administrative Assistant to support the Building Management Section. The successful candidate will provide administrative and operational support to ensure the efficient management of building operations, maintenance activities, tenant services, documentation, and contractor coordination.Key ResponsibilitiesAdministrative Support<ul><li>Provide day-to-day administrative support to the Building Management team.</li><li>Prepare correspondence, reports, meeting minutes, presentations, and official documents.</li><li>Maintain accurate filing systems for contracts, maintenance records, permits, and service reports.</li><li>Manage incoming calls, emails, and inquiries, ensuring timely responses.</li><li>Schedule meetings, inspections, and appointments for the Building Management team.</li></ul>Building Operations Coordination<ul><li>Coordinate preventive and corrective maintenance requests.</li><li>Track work orders and follow up with maintenance teams and contractors.</li><li>Maintain records of building inspections, equipment servicing, and maintenance schedules.</li><li>Assist in monitoring service provider performance and contract compliance.</li><li>Coordinate access permits and service requests for contractors and vendors.</li></ul>Tenant &amp; Customer Service Support<ul><li>Serve as the first point of contact for tenant and occupant inquiries.</li><li>Handle complaints, maintenance requests, and service follow-ups.</li><li>Maintain tenant databases and communication records.</li><li>Assist in organizing tenant notices, circulars, and building announcements.</li></ul>Documentation &amp; Reporting<ul><li>Maintain building management databases and asset records.</li><li>Prepare monthly operational and maintenance reports.</li><li>Track budgets, invoices, purchase requests, and service agreements.</li><li>Ensure proper documentation of health, safety, and compliance records.</li><li>Support audits and inspections by maintaining accurate records.</li></ul>Procurement &amp; Vendor Coordination<ul><li>Assist with obtaining quotations and processing purchase requests.</li><li>Coordinate with suppliers and service providers regarding deliveries and services.</li><li>Monitor contract expiry dates and renewal schedules.</li><li>Maintain vendor databases and documentation.</li></ul>Qualifications<ul><li>Bachelor's Degree or Diploma in Business Administration, Facilities Management, Property Management, or a related field.</li><li>Minimum 1&ndash;2 years of administrative experience, preferably in Real Estate, facilities management, property management, or building operations.</li><li>Experience working in Dubai/UAE is preferred.</li><li>Knowledge of building maintenance processes and contractor coordination is an advantage.</li></ul>Skills &amp; Competencies<ul><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).</li><li>Strong organizational and document management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Strong attention to detail and problem-solving skills.</li><li>Experience with ERP, CAFM, or property management systems is an advantage.</li><li>Professional, customer-focused, and capable of handling confidential information.</li></ul>Preferred Requirements<ul><li>Knowledge of UAE building regulations and facilities management practices.</li><li>Experience with contractor coordination and maintenance scheduling.</li><li>Familiarity with invoice processing, budgeting support, and procurement procedures.</li></ul>KPI / Performance Indicators<ul><li>Timely processing of maintenance requests.</li><li>Accuracy of records and documentation.</li><li>Response time to tenant inquiries.</li><li>Contractor coordination efficiency.</li><li>Compliance with reporting deadlines.</li><li>Customer/tenant satisfaction levels.</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthExperience:<ul><li>Real Estate: 1 year (Required)</li></ul>Work Location: In person

Administrative Assistant – Building Management Section

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