customer experience specialist Jobs in Riyadh

customer experience specialist

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manager - mep supervisor - facilities management - cdup 2065 cdu12 Jobs in Riyadh

manager - mep supervisor - facilities management - cdup 2065 cdu12

application support associate manager Jobs in Riyadh

application support associate manager

assistant manager customer experience planning cdu3 cdup 2062

Qiddiya | القدية

<div>
 
 Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture &mdash; a 360 km&sup2; mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project, it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.
 
 
 
 
 General Summary:
 
 
 
 Works collaboratively with the Director and Senior Manager of Customer Experience Strategy &amp; Planning on one or more transport projects to design and develop the proposed customer journey. Liaises with transport project teams, strategy, operations, and other relevant functions to embed a world-class customer experience. In collaboration with the Customer Intelligence team, assists in evaluating the effectiveness of transport initiatives that impact on the overall customer experience.
 
 
 
 Key Responsibilities:
 
 
 
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 Assists in the development of CX performance frameworks, KPIs, and investment plans
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 Align customer experience goals with strategic transport plans and capital projects
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 Assist in the development and refinement of end-to-end customer journeys across all modes of transport
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 Support service planning and network design with a focus on customer outcomes
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 Represent the voice of the customer in cross-departmental planning forums
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 Prepare presentations, reports, and documentation related to customer journey planning and project updates
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 Research and share global best practices in transport customer experience
 
 
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 </ul>
 
 Requirements
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
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 Bachelor's degree in business Strategy, Service Design or Customer Experience
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 5+ years in customer transport experience or service planning; GCC experience highly regarded
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 </ul>
</div>

Assistant Manager - Customer Experience Planning (CDU3) - CDUP 2062

Multimedia

<div>
 Multimedia is seeking a proactive and motivated Junior Assistant Manager to join our team. This position is designed for individuals who are looking to develop their managerial skills and gain hands-on experience in a fast-paced environment. The Junior Assistant Manager will support the operations of the company through effective coordination, communication, and leadership.
 
 
 Key Responsibilities:
 
 
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 Assist the Manager in day-to-day operations, ensuring smooth workflow and productivity
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 Coordinate team activities and support team members in project execution
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 Participate in strategic planning meetings and contribute ideas to improve operational efficiency
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 Prepare reports, presentations, and documentation for internal and external meetings
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 Provide support in HR functions including employee onboarding, training sessions, and performance evaluations
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 Manage schedules and calendars, ensuring timely appointments and deadlines
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 Address customer inquiries and resolve issues effectively to enhance client satisfaction
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 Monitor project progress, budget constraints, and resource allocation
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 Conduct market research and assist in the development of marketing strategies
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 Assist in maintaining company policies and ensuring compliance with guidelines
 
 
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 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
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 Bachelor's degree in Business Administration, Management, or a related field
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 Previous experience in a managerial or support role preferred
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 Strong organizational and multitasking skills with excellent attention to detail
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 Effective communication and interpersonal skills
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 Ability to work collaboratively within a team environment
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 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other project management tools
 
 
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 </ul>
 Preferred Qualifications:
 
 
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 Basic knowledge of project management methodologies
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 Familiarity with marketing principles
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 Understanding of customer service best practices
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 </ul>
</div>

Junior Assistant Manager

Al Ghalia Trading

Position Summary:The Cashier plays a critical role in delivering exceptional guest experiences while accurately handling cash and credit card transactions. This position works closely with two of the most important elements of the business: our guests and our cash registers.As a trusted position, the incumbent must demonstrate honesty, reliability, strong work ethic, and complete product knowledge. The Cashier builds strong relationships with guests to enhance customer loyalty, support sales growth, and contribute to a boutique and brand we are proud of.Key Responsibilities:Guest Experience &amp; Customer Service<ul><li>Provide warm, efficient, and friendly customer service, ensuring all guests feel welcomed and valued.</li><li>Listen attentively to guest needs and preferences to deliver a personalized and memorable experience.</li><li>Advise customers confidently and competently on products, offerings, and recommendations.</li><li>Maintain excellent product knowledge to respond to guest enquiries and resolve concerns effectively.</li><li>Foster strong guest relationships to build loyalty and repeat business.</li></ul>Cash Handling &amp; Systems<ul><li>Accurately process cash and credit card transactions using company computer systems.</li><li>Locate guest orders on the Business Unit&rsquo;s system, confirm order accuracy, and advise on balances due.</li><li>Process payments efficiently and issue correct receipts.</li><li>Balance cash registers daily and generate required reports.</li><li>Report any cash discrepancies or system issues immediately to the Assistant Manager.</li></ul>Operational Excellence<ul><li>Ensure the Boutique is clean, organized, and presented in line with company Health and Safety guidelines.</li><li>Follow all Standard Operating Policies and Procedures of the Business Unit at all times.</li><li>Organize runners to collect guest orders while managing payment processing simultaneously.</li><li>Meet operational timelines to ensure a smooth guest journey and timely order fulfillment.</li></ul>Sales Support (During Peak Periods)<ul><li>Support the team as a Sales Assistant during busy periods.</li><li>Take customer orders in person and occasionally over the phone, providing expert advice.</li><li>Assist the team in delivering a boutique experience that reflects the brand&rsquo;s standards and values.</li></ul>Additional Duties<ul><li>Perform any other reasonable tasks assigned by the Boutique Manager or Assistant Manager.</li></ul>Key Skills &amp; Competencies:<ul><li>Excellent customer service and communication skills</li><li>Strong cash-handling accuracy and attention to detail</li><li>Ability to build rapport and strong relationships with guests</li><li>High level of integrity, reliability, and trustworthiness</li><li>Good computer literacy and ability to learn POS systems</li><li>Ability to work well under pressure during busy periods</li></ul>Job Types: Full-time, ContractExperience:<ul><li>hospitality : 10 years (Required)</li></ul>

Cashier - Saudi Male - Riyadh

The Pink Tribe Recruitment Co.

Job Title: Assistant Manager Location: Riyadh, Saudi Arabia Salary: 10,000-15,000 SAR + Commission Work Schedule: 5 days per week (including weekends) Language Requirement: Native Arabic SpeakerJob Description: We are seeking a highly motivated and resilient Assistant Manager to join our team in Riyadh. The ideal candidate will demonstrate strong leadership qualities, excellent communication skills, and the ability to take full ownership of daily operations. Candidates with a background in the beauty industry are strongly preferred.Key Responsibilities:<ul><li>Support daily store operations and ensure smooth workflow</li><li>Drive sales performance and achieve revenue targets</li><li>Lead and motivate the team to deliver exceptional customer service</li><li>Handle customer inquiries and resolve issues efficiently</li><li>Assist with inventory management and visual merchandising</li><li>contribute to creating a positive and professional store environment</li><li>Implement upselling strategies to maximize sales</li></ul>Requirements:<ul><li>Native Arabic speaker (mandatory)</li><li>Resilient personality with strong ownership and problem-solving skills</li><li>Background in the beauty or cosmetics industry (strongly preferred)</li><li>Strong sales and upselling abilities</li><li>Ability to work 5 days per week, including weekends</li><li>Excellent communication and interpersonal skills</li></ul>Job Type: Full-timePay: &#65020;10,000.00 - &#65020;15,000.00 per month

Assistant Manager- With Beauty Background

Larsen & Toubro

<div>
 Planning Assistant - Electrical having 5 years experience in planning and scheduling in Over Head Line Project works
 
 
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 Understand the true scope and requirements of the project.
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 Co &ndash; Ordinate with Civil, Electrical &amp; Mechanical Construction Programme.
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 Prepare manpower resources schedules and histograms to achieve the timely completion of project.
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 Prepare equipment/material procurement schedule.
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 Co &ndash; Ordinate and assist Planning Manager for timely ordering of material and equipment.
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 Preparation &amp; Submission of daily, weekly and Monthly reports.
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 Prepare work plans and look ahead short-term programmers&rsquo; as required by the contract.
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 Monitor the progress of works at site and highlight the problems to the PM / CM, as required.
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 Monitor and maintain tracking logs for Material and drawing submittals.
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 Co ordinate with members of project teams for delivering material submittals on time
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 Select the appropriate supplier for satisfying specific techno &ndash; commercial requirements.
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 Timely subcontractor Billing and maintaining reconciliation of each subcontractor.
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 Monthly Bulk Material reconciliation
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 Assist Planning Engineer in client billing documentation
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 </ul>
</div>

Planning Assistant

NICE ONE

<div>Join Niceone &ndash; a fast-growing digital home retail leader &ndash; and become a key player on our marketing team as a Assistant Brand Manager. At Niceone, we foster an innovative, inclusive, and diverse work environment where every team member&rsquo;s unique perspective helps drive our brand forward. This is an exciting opportunity to grow your professional skills in brand marketing in a company that values creativity, collaboration, and personal development.<h2 class="jobSectionHeader">
Key Responsibilities &ndash; Assistant Brand Manager Job</h2><ul>
<li>Brand Development: Support the execution of brand strategies to strengthen Niceone&rsquo;s presence in the home retail market, ensuring consistent messaging across all channels.</li>
<li>Marketing Campaign Coordination: Assist in the planning, organization, and delivery of digital and offline marketing campaigns, helping manage timelines, assets, and communications with internal and external stakeholders.</li>
<li>Content Management: Collaborate with creative teams to ensure promotional materials, website content, and social media align with brand guidelines and campaign objectives.</li>
<li>Market Research and Analysis: Gather and analyze competitor insights, consumer trends, and campaign performance data to support decision-making and brand positioning.</li>
<li>Event Support: Coordinate logistics for brand activations, partnerships, and industry events, contributing to a positive brand image and audience engagement.</li>
<li>Cross-functional Collaboration: Work closely with teams across marketing, design, merchandising, and ecommerce to deliver unified brand experiences.</li>
<li>Reporting: Prepare regular reports measuring brand campaign effectiveness and make recommendations for continuous improvement.</li>
</ul><h3 class="jobSectionHeader">Skills and Qualifications &ndash; Assistant Brand Manager Requirements at Niceone</h3><ul>
<li>Education: Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field.</li>
<li>Communication Skills: Clear verbal and written communication in English (Arabic is a plus). Ability to convey brand messaging to diverse audiences.</li>
<li>Organizational Abilities: Strong project management, attention to detail, and ability to manage multiple priorities in a fast-paced environment.</li>
<li>Team Player: Enthusiastic about collaboration and open to feedback. Demonstrates flexibility and creative problem-solving skills.</li>
<li>Digital Marketing Orientation: Comfortable using social media tools, content management systems, and Microsoft Office Suite. Interest in digital retail and ecommerce is a plus.</li>
<li>Analytical Mindset: Basic understanding of marketing metrics, performance analysis, and a proactive approach to learning new tools or trends.</li>
<li>Inclusivity: Eagerness to contribute to a positive and inclusive team culture at Niceone.</li></ul><h4 class="jobSectionHeader"> 
</h4><h5 class="jobSectionHeader">
Application Requirements &ndash; Brand Coordinator Position, Riyadh</h5><ul>
<li>Bachelor&rsquo;s degree in marketing, communications, business administration, or a related field.</li>
<li>Demonstrated interest or experience in branding, digital marketing, or campaign coordination.</li>
<li>Excellent organization, communication, and teamwork skills.</li>
<li>Willingness to learn, innovate, and participate in a collaborative, inclusive culture.</li>
<li>Proficiency with digital tools, MS Office, and willingness to learn industry-specific systems.</li></ul></div>

Assistant Brand Manager

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 The Assistant Manager &ndash; Distribution Center is responsible for overseeing and optimizing end-to-end warehouse operations, including inbound, storage, order fulfilment, dispatch, inventory control, and facility utilization. This role requires strong leadership to drive team performance in a fast-paced environment, ensuring operational accuracy, efficiency, and compliance. The Assistant Manager will coordinate cross-functional activities, maintain service standards, and support continuous improvement while upholding a safe and organized workplace.
 
 
 
 Key Accountability
 
 
 
 
 What you&rsquo;ll need to succeed
 
 
 
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 Maintain and improve fulfilment KPIs including inbound, put-away, outbound, and other key metrics, ensuring alignment with SLA and performance targets.
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 Monitor and enhance man-hour productivity across all warehouse activities to optimize workforce efficiency.
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 Supervise daily warehouse operations, including goods receiving, order preparation, dispatch, product manipulation, and housekeeping, ensuring timely and accurate completion.
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 Evaluate daily workload and effectively plan, allocate, and supervise workforce to achieve daily operational objectives.
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 Oversee the planning and task coordination of shift team leaders, ensuring proper shift reporting and smooth handovers between shifts.
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 Supervise product put-away strategies and pack key configurations in the WMS, ensuring accuracy and efficiency.
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 Ensure customer requirements are fully met, maintaining service quality, responsiveness, and satisfaction.
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 Maintain high stock accuracy, monitor for discrepancies, and implement measures to minimize damages and stock loss.
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 Ensure effective communication between management and shop floor, promoting transparency and clarity across all levels.
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 Lead and motivate the team through briefings, coaching, and performance feedback, fostering a positive and cooperative working environment.
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 Identify and recommend staff training and development needs, supporting skill-building and operational excellence.
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 Collaborate with the warehouse manager on annual leave planning to maintain shift coverage and continuity.
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 Ensure efficient utilization of key resources including manpower, storage space, and equipment.
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 Monitor proper planning, usage, and maintenance of machinery, equipment, and consumables, ensuring operational readiness.
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 Enforce compliance with standard operating procedures, work instructions, and company policies, promoting consistent and safe practices.
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 Ensure adherence to Quality, Health, Safety &amp; Environmental standards in line with ISO 9001, ISO 14001, and ISO 45001, including accurate incident reporting.
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 Always uphold a professional and high-quality image of the operation, both internally and externally
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 Possess a comprehensive understanding of end-to-end warehouse workflows, including inbound, outbound, and internal stock movements, to support continuous process optimization.
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 Oversee real-time shift execution by monitoring operational flow and ensuring tasks are progressing according to plan.
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 Utilize warehouse systems confidently, including performing basic troubleshooting and resolving first-level system issues promptly.
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 Support team leaders and operators by providing hands-on training and guidance on processes, tools, and system usage to maintain operational consistency and capability.
 
 
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 </ul>
 
 Experience
 
 
 
 <ul>
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 Education: Bachelor&rsquo;s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
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 Experience: Minimum of 5-7 years of experience in distribution or warehouse operations, with at least 2-3 years in a supervisory or assistant managerial role.
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 Skills: Strong leadership and team management skills. Proficiency in warehouse management systems (WMS) and Microsoft Office Suite. Excellent organizational and problem-solving abilities.
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 Knowledge: Comprehensive understanding of distribution processes, inventory management, and logistics. Familiarity with relevant safety and regulatory requirements.
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 Attributes: Detail-oriented with a results-driven approach. Ability to work effectively in a fast-paced environment and manage multiple priorities. Strong communication and interpersonal skills.
 
 
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 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Manager - Distribution Center - Warehouse

Explore 2153+ Assistant manager customer experience planning cdu3 cdup 2062 in Riyadh this December. Find roles across top companies and apply now to boost your career.