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application support associate manager

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Amazon

<div>
 
 
 DESCRIPTION
 
 
 
 
 Your responsibilities:
 
 
 First and foremost, support the overall, daily management of operational duties. This will mean deputizing for the Operations Manager, as and when required: you&rsquo;ll step in on their behalf where necessary.
 
 
 You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.
 
 
 You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.
 
 
 You will be expected to interview candidates for associate roles.
 
 
 You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you&rsquo;ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.
 
 
 In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you&rsquo;ll follow-up on and resolve any process-related issues as and when required.
 
 
 You are expected to be flexible to work in different shifts and to do overtime when needed.
 
 
 Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 
 
 BASIC QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 
 PREFERRED QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A2940150
</div>

Logistics Supervisor, AMZL

Qiddiya Investment Company

<div>Job Summary:
The Senior Project Controls Manager is a vital technical specialist within the DMO team. This role involves hands-on development, management, and analysis of detailed project programmers. Working under the guidance of the Associate Director, the Senior Project Controls Manager will also establish and implement customized project controls procedures to meet the specific needs of each project component. The ideal candidate will be an experienced professional with advanced technical skills in scheduling and a proven ability to develop strong control frameworks for complex infrastructure projects.
Key Responsibilities:<ul>
<li>
Establish, document, and implement comprehensive project controls procedures for planning, scheduling, progress measurement, and reporting.</li>
<li>Analyse the specific nature of each project component and tailor the project controls procedures to suit their individual requirements (e.g., civil construction vs. systems integration).</li>
<li>Develop and manage the Work Breakdown Structure (WBS) and ensure its consistent application throughout the project.</li>
<li>Define and implement clear &quot;rules of credit&quot; and progress measurement systems for all project activities to ensure accurate performance tracking.</li>
<li>Lead the detailed development and maintenance of the projects&rsquo; schedules using Oracle Primavera P6, including the creation of resource and cost-loaded programmers.</li>
<li>Work collaboratively with engineering, construction, and contractor teams to establish baseline schedules for various work packages (e.g., stations, tunnels, systems, depots).</li>
<li>Regularly update and analyse project programmes, perform critical path analysis, and identify schedule variances, risks, and opportunities.</li>
<li>Prepare recovery and what-if scenario schedules to support project decision-making and mitigate potential delays.</li>
<li>Assist the Associate Director in preparing programme-related data for TBU and project team reports.</li>
<li>Ensure that contractor schedules and progress reports are compliant with the Business Unit&rsquo;s standards and procedures.</li>
<li>Provide technical support and guidance to the broader project team on all scheduling and planning matters.</li>
</ul>
Requirements
Qualifications &amp; Experience:<ul>
<li>
Bachelor&rsquo;s degree in Engineering, Construction Management, or a related field.</li>
<li>A minimum of 15-20 years of dedicated experience in project planning and scheduling.</li>
<li>Essential, hands-on experience in developing and managing complex, multi-billion-dollar programmes for metro, rail, or other major linear infrastructure projects.</li>
<li>Demonstrable experience in setting up project controls systems and procedures from the ground up.</li>
<li>Experience working directly with construction teams and contractors on-site is highly desirable.</li>
<li>Regional exposure with preference for experience in the Gulf region or the Kingdom of Saudi Arabia.</li>
</ul>
Technical Skills:<ul>
<li>
Expert-level, hands-on proficiency in Oracle Primavera P6 is mandatory.</li>
<li>In-depth knowledge of advanced scheduling techniques, resource loading, cost loading, and earned value management (EVM).</li>
<li>Strong ability to develop clear and effective project controls procedures and workflows.</li>
</ul>
Preferred:<ul>
<li>
Railway or transport infrastructure project experience.</li>
<li>Certification as a Planning &amp; Scheduling Professional (PSP) or Project Management Professional (PMP).</li>
</ul>
Soft Skills:<ul>
<li>
Ability to mentor and guide junior planning staff.</li>
<li>Proactive and results-oriented approach.</li>
<li>Excellent communication and stakeholder management skills</li></ul></div>

Senior Manager - Project Controls - 20003865 (CDU911)

<div>Job Summary
The Project Controls Manager is a vital technical specialist within the PUA Transport Delivery team. This role involves hands-on development, management, and analysis of detailed project programmes. Working under the guidance of the Associate Director of Planning &amp; Project Controls, the Project Controls Manager will be a part of the PUA Delivery team. The Project Controls Manager will also establish and implement customised project controls procedures to meet the specific needs of each project component. The ideal candidate will be an experienced professional with advanced technical skills in scheduling and a proven ability to develop strong control frameworks for complex infrastructure projects.
Roles and Responsibilities
<ul><li>Establish, document, and implement comprehensive project controls procedures for planning, scheduling, progress measurement, and reporting.
</li><li>Ensure the TBU Customer Experience strategies are understood, and a &lsquo;Customer-first&rsquo; approach is integrated into all aspects of project planning, decision-making, and delivery.
</li><li>Analyse the specific nature of each project component and tailor the project controls procedures to suit their individual requirements (e.g., civil construction vs. systems integration).
</li><li>Develop and manage the Work Breakdown Structure (WBS) and ensure its consistent application throughout the project.
</li><li>Collaborates with Directors, discipline leads and internal stakeholders and is accountable for the development, implementation, monitoring, and reporting of project execution across all functional areas during delivery.
</li><li>Define and implement clear &quot;rules of credit&quot; and progress measurement systems for all project activities to ensure accurate performance tracking.
</li><li>Lead the detailed development and maintenance of the projects&rsquo; schedules using Oracle Primavera P6, including the creation of resource and cost-loaded programmes.
</li><li>Work collaboratively with engineering, construction, and contractor teams to establish baseline schedules for various work packages (e.g., stations, tunnels, systems, depots).
</li><li>Regularly update and analyse project programmes, perform critical path analysis, and identify schedule variances, risks, and opportunities.
</li><li>Manages all time and cost changes related to the delivery of the scope through the defined TBU change management process, including early identification and communication.
</li><li>Prepare recovery and what-if scenario schedules to support project decision-making and mitigate potential delays.
</li><li>Assist the Associate Director in preparing an integrated programme for TBU projects.
</li><li>Supports and works effectively with the commercial team to ensure contractual compliance and cost control is maintained to the highest level.
</li><li>Provide technical support and guidance to the broader project team on all scheduling and planning matters.
</li><li>Ensure that contractor schedules and progress reports are compliant with the Business Unit&rsquo;s standards and procedures.
</li><li>Conducts post-project reviews and retrospectives to capture lessons learned and identify opportunities for improvement, contributing to QIC&rsquo;s continuous learning and organizational development.</li></ul>
Requirements
Job Specification Qualifications
<ul><li>Bachelor&rsquo;s degree in relevant fields such as Civil Engineering, Project Management, Risk Management, Construction Management
</li><li>Higher National Diploma: Engineering, Project Management, Construction Management or a related field. Professional Certifications (if required)
</li><li>Project Management Professional (PMP) and other relevant project management and professional engineer accreditation (e.g. Prince2, AgilePM) &ndash; Desirable but not mandatory Experience
</li><li>A minimum of 10 years of dedicated experience in project planning and scheduling.
</li><li>Expert-level, hands-on proficiency in Oracle Primavera P6 is mandatory with experience for time chainage planning tools such as TILOS.
</li><li>Proven ability to monitor multiple projects simultaneously, effectively controlling scope, schedule, budget, and resources using appropriate digital tools.
</li><li>Strong written and verbal communication skills in English, with proficiency in enterprise-level management software such as Aconex.
</li><li>In-depth knowledge of advanced scheduling techniques, resource loading, cost loading, and earned value management (EVM).
</li><li>Preferred experience with Railway Transport infrastructure projects.
</li><li>Certification as a Planning &amp; Scheduling Professional (PSP) or Project Management Professional (PMP).</li></ul></div>

Project Controls Manager (CDU 11) CDUP 2028

Christian Dior Couture

<div>
 Position
 
 
 
 Operations Associate
 
 
 
 
 SUPPORT THE ACTIVITY OF THE STORE ON AN ADMINISTRATIVE LEVEL
 
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Supervising all cash operations.
 </li>
 <li>
 Managing stocks in order to prevent stock losses
 </li>
 <li>
 Checking all supplier invoices
 </li>
 <li>
 Transmitting all invoices for payment to Finance Department.
 </li>
 <li>
 To be responsible for the maintenance of the customer database (cleaning, merging and capturing)
 </li>
 <li>
 Preparation of any specific report required by the manager
 </li>
 <li>
 Order all specific items required by the boutique and validated by the manager such as stationary.
 </li>
 <li>
 Follow up on all packaging reorders.
 </li>
 <li>
 Assist the team for the preparation of sales.
 </li>
 <li>
 Taking care of the repairs department in coordination with the sales associate in charge of it.
 </li>
 <li>
 checking the turnover of the boutique
 </li>
 <li>
 Investigate any discrepancy
 </li>
 <li>
 Organize reception of the deliveries.
 </li>
 <li>
 Take care of unsolved delivery issues.
 </li>
 <li>
 Organize Private sales.
 </li>
 <li>
 Check that all items have security price + tags.
 </li>
 <li>
 To prepare and manage the annual inventory.
 
 
 </li>
 </ul>
 Profile
 
 
 
 3requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree/Diploma in Business Administration.
 </li>
 <li>
 Minimum of 2 years' experience in Administration or Secretary.
 </li>
 <li>
 Ability to handle receiving operations effectively, including proper handling of merchandise.
 </li>
 <li>
 Ability to read, count, and write to accurately complete all documentation.
 </li>
 <li>
 Ability to process information and merchandise through computer system.
 </li>
 <li>
 Ability to work varied hours/days, including nights, weekends, and holidays as needed.
 </li>
 <li>
 Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above
 </li>
 <li>
 Previous retail stock/shipping/receiving experience
 </li>
 </ul>
</div>

Operations Associate

ريناد المجد

Job SummaryWe are seeking a highly skilled and experienced System Administrator to join our dynamic IT team. The ideal candidate will have over 5 years of hands-on experience in managing and maintaining a mixed Windows and Linux server environment, both on-premises and in the cloud. You will be responsible for ensuring the stability, integrity, and efficient operation of our information systems that support core organizational functions. This is a critical role that encompasses everything from daily administration and patch management to implementing high availability and disaster recovery solutions.Key Responsibilities<ul><li>Server Administration &amp; Management:</li><li>Administer and support Microsoft Windows Server environments, including Active Directory (AD), DNS, DHCP, and Group Policy Objects (GPO).</li><li>Perform basic administration and maintenance of Linux servers.</li><li>Manage and maintain MS Exchange Server for corporate communication.</li><li>Implement and manage virtualization infrastructure.</li><li>Cloud &amp; Infrastructure:</li><li>Deploy, manage, and monitor resources within the Microsoft Azure cloud platform.</li><li>Support a hybrid infrastructure, ensuring seamless integration between on-premises and cloud services.</li><li>Systems Monitoring &amp; Performance:</li><li>Utilize monitoring solutions such as SCOM (System Center Operations Manager) and OpManager to ensure system health, performance, and availability.</li><li>Proactively identify and resolve system issues to minimize downtime.</li><li>Security &amp; Patch Management:</li><li>Manage enterprise-wide patch management using SCCM (System Center Configuration Manager).</li><li>Ensure all systems are compliant with the latest security patches and updates.</li><li>Enforce security policies through AD and GPO.</li><li>Business Continuity:</li><li>Develop, implement, and test Disaster Recovery (DR) and High Availability (HA) strategies to ensure business continuity.</li><li>Manage backups and recovery procedures.</li><li>Support &amp; Collaboration:</li><li>Provide escalated Level 2/3 support for complex technical issues.</li><li>Create and maintain comprehensive documentation for system configurations, procedures, and services.</li><li>Collaborate with other IT team members on projects and initiatives.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: 5+ years of professional experience as a Systems Administrator in a multi-server environment.</li><li>Windows Server: Expert knowledge in installing, configuring, and troubleshooting Windows Server OS. Deep understanding of core services like Active Directory, DNS, DHCP, and Group Policy.</li><li>Linux Server: Solid foundational knowledge and hands-on experience with Linux server administration.</li><li>Virtualization: Proven experience with virtualization technologies (e.g., VMware vSphere, Hyper-V).</li><li>Cloud Platform: Hands-on experience with the Microsoft Azure cloud platform.</li><li>Patch Management: Proficiency in using SCCM for software deployment, patch management, and endpoint control.</li><li>Monitoring Tools: Experience with server monitoring tools such as SCOM, OpManager, or similar.</li><li>Email Systems: Strong experience in MS Exchange Server administration.</li><li>DR &amp; HA: Practical knowledge of designing and supporting Disaster Recovery and High Availability solutions.</li><li>Problem-Solving: Excellent analytical and problem-solving skills with the ability to work under pressure.</li></ul>Preferred Qualifications<ul><li>Relevant industry certifications (e.g., Microsoft Certified: Azure Administrator Associate, MCSA/MCSE, VMware VCP, CompTIA Linux+).</li><li>Experience with PowerShell or other scripting languages for automation.</li><li>Knowledge of network fundamentals (TCP/IP, VLANs, routing, firewalls).</li></ul>What We Offer<ul><li>A competitive salary and benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive work environment.</li></ul>Job Type: Full-timePay: From &#65020;100.00 per monthAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your notice period in days ?</li><li>Where do you live ?</li><li>What is your salary expectation ?</li><li>Are you Saudi Arabian ?</li></ul>Experience:<ul><li>system admin : 5 years (Preferred)</li></ul>

System Admin

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2084 application support associate manager jobs IN Riyadh

Application Support Associate Manager

Logistics Supervisor, AMZL

Senior Manager - Project Controls - 20003865 (CDU911)

Project Controls Manager (CDU 11) CDUP 2028

Operations Associate

Operations Associate

System Admin