business analyst

it support engineer

ai engineer

client operations analyst

field service engineer

technology service analyst

Deutsche Bank

<div><div><h1 class="jobSectionHeader">Technology Service Analyst
</h1><div><div><div><div><div>Job ID: R0397538 </div><div>Full/Part-Time: Full-time
</div></div> 
<div><div>Regular/Temporary: Regular </div><div>Listed: 2025-08-25
</div></div> 
<div><div>Location: Riad
</div></div> 
</div></div></div><h2 class="jobSectionHeader">Position Overview
</h2>Details of the Division and Team:
Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.
BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
<ul><li>Life Insurance
</li><li>Accidental Death Insurance
</li><li>Permanent Partial Disability Insurance
</li><li>Private Medical Insurance for you, your spouse and dependent children
</li><li>Flexible working arrangements
</li><li>30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
</li><li>Contributions to Employee Workplace Savings &quot;GOSI&quot; plan (for Saudi nationals only)
</li></ul>Your key responsibilities:
<ul><li>Ensure Application Operations Team provides optimum service level to business units and support functions.
</li><li>Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.
</li><li>Assist in managing stakeholders (internal and external) communications, expectations, relationships.
</li><li>Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.
</li><li>Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).
</li><li>Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.
</li><li>Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.
</li></ul>Your skills and experience:
<ul><li>5 years experience in Technology in banking or capital market sectors in Saudi Arabia.
</li><li>Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).
</li><li>Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).
</li><li>ITIL/best practice service management.
</li><li>Ability to work in a high pace environment and virtual teams.
</li><li>Experience managing stakeholders&rsquo; communications and relationships.
 
Bachelor&rsquo;s degree from an accredited college or university (focus on Computer Science).
</li><li>Arabic language to communicate with business partners and regulators.
</li></ul>How we&rsquo;ll support you:
<ul><li>Flexible working to assist you balance your personal priorities
</li><li>Coaching and support from experts in your team
</li><li>A culture of continuous learning to aid progression
</li><li>A range of flexible benefits that you can tailor to suit your needs
</li><li>Training and development to help you excel in your career
</li></ul>About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do. 
 
Deutsche Bank &amp; Diversity
Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.</div></div>

Technology Service Analyst

<div>
 
 
 Details of the Division and Team:
 
 
 
 Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.
 
 
 BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 
 You can expect:
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 Contributions to Employee Workplace Savings "GOSI" plan (for Saudi nationals only)
 </li>
 </ul>
 
 
 
 
 
 Your key responsibilities:
 
 
 <ul>
 <li>
 Ensure Application Operations Team provides optimum service level to business units and support functions.
 </li>
 <li>
 Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.
 </li>
 <li>
 Assist in managing stakeholders (internal and external) communications, expectations, relationships.
 </li>
 <li>
 Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.
 </li>
 <li>
 Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).
 </li>
 <li>
 Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.
 </li>
 <li>
 Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.
 </li>
 </ul>
 
 
 
 
 
 Your skills and experience:
 
 
 <ul>
 <li>
 5 years&rsquo; experience in Technology in banking or capital market sectors in Saudi Arabia.
 </li>
 <li>
 Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).
 </li>
 <li>
 Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).
 </li>
 <li>
 ITIL/best practice service management.
 </li>
 <li>
 Ability to work in a high pace environment and virtual teams.
 </li>
 <li>
 Experience managing stakeholders&rsquo; communications and relationships.
 </li>
 <li>
 bachelor&rsquo;s degree from an accredited college or university (focus on Computer Science).
 </li>
 <li>
 Arabic language to communicate with business partners and regulators
 </li>
 </ul>
 
 
 
 
 
 How we&rsquo;ll support you:
 
 
 <ul>
 <li>
 Flexible working to assist you balance your personal priorities
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 </li>
 <li>
 Training and development to help you excel in your career
 </li>
 </ul>
 
 
 
 
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
</div>

HUED | هيود

<div>
 
 
 HUED
 
 is a leading Saudi firm in
 
 service design and innovation
 
 , driving digital and organizational transformation, and we&rsquo;re looking for a
 
 Sr. Technical Business Analyst (Contract)
 
 with strong analytical skills and a tech-savvy mindset to translate business needs into impactful digital and technical solutions that shape the future of experiences and services in the Kingdom.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Partner with clients and internal teams to
 
 analyze business requirements
 
 , processes, and systems.
 </li>
 <li>
 Conduct
 
 as-is / to-be analysis
 
 , gap assessments, and feasibility studies.
 </li>
 <li>
 Translate requirements into
 
 functional and technical specifications
 
 for development teams.
 </li>
 <li>
 Support
 
 digital and IT projects
 
 by aligning business goals with technology solutions.
 </li>
 <li>
 Facilitate workshops, stakeholder interviews, and requirements-gathering sessions.
 </li>
 <li>
 Prepare
 
 business cases, process models, and user stories
 
 to guide solution delivery.
 </li>
 <li>
 Collaborate closely with designers, developers, and project managers to ensure successful project execution.
 </li>
 <li>
 Provide
 
 quality assurance and validation
 
 for implemented solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, Engineering, or related field.
 </li>
 <li>
 
 6+ years of experience
 
 as a Business Analyst
 
 
 and
 
 technology/digital projects
 
 .
 </li>
 <li>
 Proven ability to manage and support
 
 IT / digital transformation initiatives
 
 .
 </li>
 <li>
 Strong knowledge of
 
 business analysis frameworks, process mapping, and documentation tools
 
 .
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Consulting background is highly preferred.
 </li>
 <li>
 Professional certifications (CBAP, PMP, Agile, or similar) are a plus.
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re ready to drive tech-enabled change and manage high-impact innovation projects,
 
 apply now and be part of HUED transformation journey.
 
 
</div>

Senior Business Analyst

Amco IT Systems

Business Analyst: We are seeking a detail-oriented and proactive Digital Business Analyst to join our dynamic team. In this role, you will play a critical part in transforming our digital initiatives and enhancing customer experiences. You will collaborate with cross-functional teams to analyze business needs, develop solutions, and drive the implementation of digital projects within the insurance sector.Key Responsibilities:<ul><li>Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals and customer needs.</li><li>Data Analysis: Analyze data trends and metrics to inform decision-making and identify opportunities for digital improvements within insurance products and services.</li><li>User Experience: Work with UX/UI designers to ensure digital solutions provide an optimal user experience, focusing on customer satisfaction and engagement.</li><li>Project Management: Assist in the management of digital projects, ensuring timely delivery and adherence to project scope and objectives.</li><li>Stakeholder Communication: Serve as a liaison between business units, IT, and external vendors to facilitate clear communication and understanding of project requirements and updates.</li><li>Testing &amp; Quality Assurance: Support the development and execution of test plans, ensuring that digital solutions meet quality standards and business requirements.</li><li>Familiarity with agile methodologies and project management tools e.g. Jira.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, MIS or a related field.</li></ul>Arabic is a plus , English is a must<ul><li>5+ years of experience as a Business Analyst, preferably in the insurance services sector.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience do you have as a Business Analyst?</li><li>Do you have experience in the insurance sector? If yes, how many years?</li><li>Do you have practical knowledge of local regulations, processes, or market dynamics in Saudi Arabia?</li><li>Are you familiar with Agile methodologies and tools such as Jira?</li><li>What is you current location, and are you open to relocate to Riyadh?</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li><li>What is your notice period? please specify</li></ul>

Business Analyst

Trade Bank of Iraq – Saudi Arabia

<div>
 
 
 Job Announcement: Core Banking Support Analyst &ndash; Trade Bank of Iraq, Saudi Arabia Branch
 
 
 
 Job Title:
 
 Core Banking Analyst
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Department:
 
 Information Technology
 
 
 
 Reporting to:
 
 CTO &ndash; Saudi Arabia Branch
 
 
 
 
 
 
 
 
 How to Apply
 
 
 
 Interested candidates should submit their resume detailing their qualifications and experience to:
 
 [jobs@tbi.com.iq] &amp; [jobs.ksa@tbi.com.iq]
 
 
 
 The closing date for applications is [11th Sep 2025]. Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 Job Brief
 
 
 
 The Trade Bank of Iraq (TBI) is seeking a highly skilled Core Banking Support Analyst to join its Saudi Arabia branch. The successful candidate will be responsible for analyzing, supporting, and optimizing the bank&rsquo;s Temenos Core Banking System (Transact/Infinity), ensuring seamless integration with trade finance, treasury, payments, and digital banking operations.
 
 
 This role requires a strong understanding of Temenos core banking modules, payment systems (SARIE, SADAD, SWIFT, and international transfers), system analysis, and regulatory compliance. It presents an excellent opportunity for an experienced professional to play a key role in the digital transformation and operational efficiency of the branch.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Analyze core banking system requirements and document them accurately.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Review existing banking operations and ensure alignment with system capabilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify, analyze, and report technical and functional issues in the core banking system.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in system testing, validate data accuracy, and ensure operational efficiency.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present regular reports on system performance and KPIs.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with development and support teams to implement system enhancements and updates.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist end-users in understanding and effectively using core banking systems.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper documentation and compliance with internal standards and regulatory requirements.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with internal teams and external vendors to optimize system functionality.
 
 
 
 
 
 
 
 Applicant Requirements
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Education:
 
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Management Information Systems, or related field.
 
 
 &nbsp;
 
 Experience:
 
 Minimum 5 years&rsquo; experience in core banking systems analysis or IT operations.
 
 
 &nbsp;
 
 Knowledge &amp; Skills:
 
 
 
 o&nbsp;&nbsp;&nbsp;Strong understanding of core banking operations (accounts, loans, transfers, payments).
 
 
 o&nbsp;&nbsp;&nbsp;Excellent analytical and problem-solving skills with attention to detail.
 
 
 o&nbsp;&nbsp;&nbsp;Proficiency in reporting and analytics tools (Excel, Power BI, Tableau).
 
 
 o&nbsp;&nbsp;&nbsp;Experience in SQL, PL/SQL, Oracle DB; knowledge of Python or Java preferred for automation.
 
 
 o&nbsp;&nbsp;&nbsp;Hands-on experience with core banking platforms such as Temenos, Finacle, Oracle Flexcube, ICSFS, or IMAL.
 
 
 o&nbsp;&nbsp;&nbsp;Familiarity with cybersecurity principles and banking regulatory compliance.
 
 
 o&nbsp;&nbsp;&nbsp;Strong communication and interpersonal skills, with the ability to work effectively in teams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Languages:
 
 Fluency in English is required; Arabic is preferred for internal operations.
 
 
 
</div>

CoreBanking Support Analyst (KSA Branch)

SOC Analyst - Level 1

Norconsult Telematics

<div>
 
 
 Position Objectives:
 
 
 <ul>
 <li>
 To visualize, design and modify the management dashboards using high-level expertise in SQL and Advance DAX functions while applying Security Features.
 </li>
 </ul>
 
 
 
 
 
 Job Description &amp; Responsibilities:
 
 
 <ul>
 <li>
 Coordinates between the programs and the IT-related departments on the development of the program dashboard and its components
 </li>
 <li>
 Customize the Power BI Report/presentations, SSIS and SSRS.
 </li>
 <li>
 Display high-end SQL administration skills as well for performance tuning and security features.
 </li>
 <li>
 Analysis and investigation of complex reporting requirements.
 </li>
 <li>
 Works with project management, and business development teams to design, build and document dashboards and reports.
 </li>
 <li>
 Communicates status updates in a timely and accurate manner.
 </li>
 <li>
 Continuously strives to improve accessibility, quality and accuracy of data analysis and reporting.
 </li>
 <li>
 Proactively investigates and identifies reporting improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology or computer Science or a related field is required.
 </li>
 <li>
 Certified in Power BI and SQL is highly desired.
 </li>
 <li>
 Minimum 5 years of experience in a similar function.
 </li>
 <li>
 Data Analyst experience and knowledge of SQL databases admin, SSIS, SSRS &amp; Python reporting are mandatory.
 </li>
 <li>
 Expertise in Power bi- advance DAX query and filters.
 </li>
 <li>
 The ideal candidate shall have a good understanding or experience of Telco Service Providers and Network Rollout Activity.
 </li>
 <li>
 Strong organizational skills, attention to detail, and problem-solving skills.
 </li>
 <li>
 Ability to express complex, technical concepts effectively, both verbally and written.
 </li>
 <li>
 Ability to multi-task, work under pressure and meet deadlines required without sacrificing the quality and accuracy of project deliverables.
 </li>
 <li>
 Excellent communication skills in both written and spoken English and Arabic language.
 </li>
 </ul>
</div>

Power BI Developer (Saudi National)

Explore 1398+ Technology service analyst in Riyadh this September. Find roles across top companies and apply now to boost your career.

1398 technology service analyst jobs IN Riyadh

Technology Service Analyst

Technology Service Analyst

Senior Business Analyst

Business Analyst

CoreBanking Support Analyst (KSA Branch)

SOC Analyst - Level 1

Power BI Developer (Saudi National)