customer support executive Jobs in Karachi

customer support executive

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assistant manager – sales / business development Jobs in Karachi

assistant manager – sales / business development

assistant sales manager

front sales executive

assistant manager sales uk day time call centre

Safa Worldwide Private Limited

PLEASE NOTE! NOT ANSWERING QUESTIONS WILL RESULT IN DIRECT REJECTION OF APPLICATION EVEN IF YOU HAVE RELEVANT EXPERIENCE. Job Title: Assistant Manager &ndash; Outbound SalesAbout the RoleWe are looking for an Assistant Manager &ndash; Outbound Sales to support our international sales operations. The ideal candidate will assist in managing the sales team, handle outbound calls when required, and ensure team targets are achieved through effective leadership and communication. This role requires a mature, responsible professional who can motivate and guide a dynamic sales team.Key Responsibilities<ul><li>Assist the Sales Manager in daily team operations and performance monitoring.</li><li>Support sales representatives by handling outbound calls and guiding them on effective sales techniques.</li><li>Ensure adherence to company policies, communication standards, and sales processes.</li><li>Monitor team productivity and provide feedback to improve individual and team performance.</li><li>Participate in client interactions to ensure service quality and customer satisfaction.</li><li>Maintain regular reports on sales performance and share insights with management.</li><li>Help identify training needs and contribute to skill development initiatives.</li><li>Foster a positive, goal-driven, and ethical sales environment.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 3&ndash;5 years of experience in outbound or telesales, with at least 1 year in a supervisory or team lead role.</li><li>Excellent English communication and interpersonal skills.</li><li>Strong leadership, problem-solving, and organizational abilities.</li><li>Age requirement: 30 years or above.</li><li>Ability to work in a fast-paced, performance-oriented environment.</li></ul>What We Offer<ul><li>Competitive salary: PKR 70,000 &ndash; 90,000 + commissions (based on experience)</li><li>Monthly performance-based reviews and career growth opportunities.</li><li>Supportive and collaborative work environment.</li><li>Professional development and training support.</li></ul>Working Hours<ul><li>Monday &ndash; Friday: 2:00 PM &ndash; 11:00 PM</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half-day)</li></ul>Additional Details:<ul><li>Job Type: Full-Time | Office-Based (khayaban- e-Shahbaz Phase 6)</li><li>Compensation: PKR 70,000 &ndash; 90,000 + Commissions per month</li><li>Location Requirement: Must be based in Karachi</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Briefly mention the campaigns you have worked in before?</li><li>Do you have on call INTERNATIONAL SALES experience in a call centre?</li><li>What's your age?</li><li>What's your residential area?</li><li>Can you manage your own transport to DHA Ph 6 chota shahbaz commercial daily?</li><li>What are you basic salary expectations?</li><li>What was your last salary?</li><li>Do you have OA levels background?</li><li>Are you employed or unemloyed? (if employed, how long is your notice period)?</li></ul>Work Location: In person

Assistant Manager Sales- UK Day time call centre

PLEASE NOTE! NOT ANSWERING QUESTIONS WILL RESULT IN DIRECT REJECTION OF APPLICATION EVEN IF YOU HAVE RELEVANT EXPERIENCE. Job Title: Quality Assurance Officer &ndash; Outbound Sales CallsAbout the RoleWe are looking for a Quality Assurance (QA) Officer to monitor, evaluate, and enhance the performance of our International Sales Representatives who engage with UK-based clients. The QA Officer will play a critical role in maintaining service excellence by ensuring all outbound calls meet the company&rsquo;s communication, compliance, and customer experience standards.You will be responsible for reviewing recorded sales calls, providing feedback, identifying training needs, and supporting continuous improvement across the sales team.Responsibilities:<ul><li>Monitor and evaluate outbound sales calls for quality, accuracy, compliance, and customer engagement standards.</li><li>Assess call recordings to ensure adherence to scripts, sales processes, and company policies.</li><li>Provide constructive feedback and coaching to sales representatives to improve performance and communication effectiveness.</li><li>Develop and maintain QA scorecards, evaluation criteria, and performance reports.</li><li>Identify common issues or gaps in call handling and recommend process improvements.</li><li>Collaborate with Sales Managers and Trainers to align quality standards with sales goals and training programs.</li><li>Ensure that all representatives maintain a professional tone, clear English communication, and ethical sales practices.</li><li>Support management during monthly performance reviews by sharing insights and quality reports.</li><li>Maintain confidentiality of all monitored communications and sensitive customer data.</li><li>Excellent interpersonal skills and the ability to thrive in a team environment</li></ul>What We Offer:<ul><li>Competitive salary: PKR 60,000 &ndash; 75,000+ Commissions (based on experience)</li><li>Ongoing professional development and growth opportunities</li><li>Monthly performance reviews for career advancement</li><li>Supportive, collaborative, and employee-focused work culture</li></ul>Working Hours:<ul><li>Monday &ndash; Friday: 2:00 PM &ndash; 11:00 PM</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half-day)</li></ul>Additional Details:<ul><li>Job Type: Full-Time | Office-Based</li><li>Compensation: PKR 60,000 &ndash; 75,000 + Commissions per month</li><li>Location Requirement: Must be based in Karachi</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Briefly mention the campaigns you have worked in before?</li><li>Do you have on call INTERNATIONAL SALES experience in a call centre?</li><li>What's your age?</li><li>What's your residential area?</li><li>Can you manage your own transport to DHA Ph 6 chota shahbaz commercial daily?</li><li>What are you basic salary expectations?</li><li>What was your last salary?</li><li>Do you have OA levels background?</li><li>Are you employed or unemloyed? (if employed, how long is your notice period)?</li></ul>Work Location: In person

QA Officer – Sales Calls

HR Ways

bout the job Assistant Sales ManagerAbout Company: &#65279; &#65279;&#65279;Pakistan-based solar company with 5+ years of experience and a team of over 50 professionals. &#65279;&#65279;Position Overview:We are looking for a motivated and results-driven Assistant Sales Manager to support our Sales Manager in driving business growth and achieving sales targets. The ideal candidate should have a solid understanding of sales processes, strong leadership abilities, and excellent communication skills.&#65279;Key Responsibilities:<ul><li>Assist the Sales Manager in developing and executing effective sales strategies to meet company objectives.</li><li>Supervise, guide, and support the sales team in day-to-day operations.</li><li>Set and monitor sales targets to ensure team performance aligns with company goals.</li><li>Provide training, motivation, and mentorship to sales representatives.</li><li>Manage key accounts and maintain long-term client relationships.</li><li>Conduct market research to identify new business opportunities and customer needs.</li><li>Participate in sales forecasting, pipeline management, and budgeting.</li><li>Prepare and present regular sales reports to senior management.</li><li>Handle customer inquiries, feedback, and complaints professionally to ensure customer satisfaction.</li><li>Ensure all sales operations comply with company policies and industry regulations.</li><li>Represent the company at trade shows, exhibitions, and client meetings when required.</li></ul>Requirements:<ul><li>Education: Bachelors degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>Experience: Minimum 2 years in a sales or assistant sales management role.</li><li>Strong command of Microsoft Excel for reporting and data analysis.</li><li>Excellent spoken and written English skills.</li><li>Strong interpersonal, leadership, and problem-solving abilities.</li><li>Demonstrated ability to work under pressure and meet sales targets.</li><li>Exceptional communication and soft skills no compromise on this requirement.</li></ul>Location: Gulshan-e-Iqbal, Karachi Experience Required: Minimum 2 years Working Days: Monday to Saturday Timings:10:00 AM to 6:00 PMAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.Job Type: Full-timeWork Location: In person

Assistant Sales Manager

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Asst. Manager-IT

About the job International Sales Executive (RSP)About Our Client:A fast-growing IT-Services company.Role DescriptionThis is a full-time, on-site role for an International Sales Executive (RSP-UK Region) located in Karachi. The ideal candidate will play a key role in driving international sales, building client relationships, and achieving revenue targets for the UK market.Key Responsibilities- The candidate will be responsible for handling live chats on our websites and call potential international clients.-Call potential international clients to promote services, identify needs, and convert leads into sales.-Negotiate and close contracts with prospective clients while maintaining long-term relationships-Stay updated on market trends, competitor offerings, and industry best practices in international sales.- Negotiating all contracts with prospective clients.-Helping determine pricing schedules for quotes, promotions, and negotiations.- Target: 3000 to 4000 GBPRequirements-Minimum 1 year of experience in RSP sales.-Understanding of the sales process and dynamics.-Strong understanding of negotiation techniquesOther Details:<ul><li>Experience: 1 year of experience in RSP sales</li><li>&#65279;Work Location: Karachi</li><li>&#65279;Work Mode - Onsite</li><li>&#65279;Working Days: Monday -Saturday (1:00 pm - 10:00 pm)</li></ul>About HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

International Sales Executive (RSP)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Retentions Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction, all within a framework of measurable key performance indicators (KPIs).Responsibilities and KPIs:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Retention &amp; Upgrades: Utilize strategic retention techniques to transform cancellation requests into opportunities for customer upgrades and savings. Manage to reduce customer churn and enhance customer retention effectively.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>Stellar communication skills.</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Positive attitude and keen attention to detail.</li><li>Willingness to go the extra mile for customer satisfaction.</li></ul>Job Type: Full-Time | PermanentExperience: At least two years of experience in similar capacitySalary: Up to PKR 150,000 per month | Tier base model | KPIs | Incentives (i.e. Annual Bonus, Anniversary Bonus, Punctuality, Weekday &amp; Birthday Allowance along with other fringe benefits)Location: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Rate your spoken English on a scale of 1-05 (05 being highest)</li></ul>Experience:<ul><li>International Call Centre: 1 year (Preferred)</li></ul>Work Location: In person

Customer Retentions Specialist

Explore 2342+ Assistant manager sales uk day time call centre in Karachi this November. Find roles across top companies and apply now to boost your career.