business operations associate Jobs in Hyderabad

business operations associate

academic operation associate Jobs in Hyderabad

academic operation associate

administrative assistant 2 Jobs in Hyderabad

administrative assistant 2

area sales manager

associate - operations

assistant operations manager

Firstsource

<div>
 
 A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our &lsquo;rightshore&rsquo; delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications &amp; Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 &amp; FTSE 100 companies.
 
 
 To know more about Firstsource please visit our
 
 website www.firstsource.com
 
 
 
 
 
 
 
 Job location :Hyderabad
 
 
 
 
 Position :
 
 Assistant Manager-Operations
 
 
 
 Division : Customer Service
 
 
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 
 5 years of experience in Operations Management as a Team Leader or minimum 1 year experience as an Assistant Manager for customer service sales process(cross selling, upselling selling)
 
 </li>
 <li>
 
 Proven track record of successfully managing teams, processes and projects.
 
 </li>
 </ul>
 
 
 Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 Assist in managing and coordinating daily operational activities to ensure the smooth functioning of the department.
 </li>
 <li>
 Provide leadership and guidance to operations staff, helping them meet performance targets and objectives.
 </li>
 <li>
 Contribute to the assessment and enhancement of operational processes to improve efficiency, quality, and cost-effectiveness.
 </li>
 <li>
 Support the implementation and maintenance of quality control measures to ensure our products/services consistently meet or exceed client expectations.
 </li>
 <li>
 Assist in developing and maintaining key performance indicators (KPIs) to measure and report on operational efficiency and effectiveness.
 </li>
 <li>
 Contribute to resource allocation and management, including staffing, equipment, and materials, within budget constraints.
 </li>
 <li>
 Ensure that all operations adhere to industry regulations, safety standards, and legal requirements.
 </li>
 <li>
 Identify training needs and support the professional growth of team members.
 </li>
 <li>
 Assist in maintaining strong client relationships, addressing their needs and concerns in a timely and effective manner.
 </li>
 </ul>
 
 
 Expected/Key Results
 
 
 <ul>
 <li>
 Fulfil contractual client obligations effectively.
 </li>
 <li>
 Meet both internal and client Service Level Agreements (SLAs)
 </li>
 <li>
 Achieve revenue targets by optimizing Full-Time Equivalent (FTE) delivery, staffing levels, and other strategies.
 </li>
 <li>
 Attain team retention targets to enhance employee satisfaction and continuity.
 </li>
 <li>
 Identify and implement process improvements to enhance operational efficiency.
 </li>
 <li>
 Minimize critical operational process escalations to improve service quality.
 </li>
 <li>
 Establish new client relationships and nurture existing client connections.
 </li>
 <li>
 Foster robust internal stakeholder relationships, as reflected in IVOC (Internal Voice of the Customer) and positive stakeholder feedback.
 </li>
 <li>
 Prioritize people's engagement and development, focusing on employee retention, professional growth, and succession planning within the Line of Business (LOB) or team.
 </li>
 <li>
 Collaborate with employees to create and execute individual development plans, aligning with their career aspirations and company objectives.
 </li>
 </ul>
 
 
 
 
 
 Preferred Educational Qualification
 
 
 
 Graduation is a must
 
 
 
 
 
 
 ⚠️ Disclaimer:
 
 Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
 
 
 
 
 
 Contact details
 
 
 Ishika Agrawal
 
 
 Email- ishika.agrawal@firstsource.com
 
</div>

Assistant Operations Manager

Weekday AI (YC W21)

<div>
 This role is for one of Weekday's clients
 
 
 Location: Hyderabad
 
 
 JobType: full-time
 
 
 
 Executive:
 
 1-3 years
 
 
 
 Senior Executive:
 
 3-5 years
 
 
 
 Assistant Manager:
 
 5-7 years
 
 
 
 Manager:
 
 7-10+ years
 
 
 
 Requirements
 
 
 
 
 
 Role Overview:
 
 
 
 
 We are looking for motivated and experienced
 
 Procurement professionals
 
 to manage end-to-end sourcing of
 
 raw materials, herbal extracts, excipients, consumables, and packaging materials
 
 . The role scales from
 
 day-to-day procurement operations
 
 at executive level to
 
 strategic sourcing, cost control, and vendor development
 
 at the managerial level.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 (Responsibilities Vary By Role Level)
 
 
 
 
 
 For All Levels:
 
 
 
 
 <ul>
 <li>
 Source raw materials, consumables, and packaging materials as per production plans and forecasts
 </li>
 <li>
 Generate and track Purchase Orders (POs) in ERP and ensure timely procurement
 </li>
 <li>
 Identify and maintain a robust vendor base, ensuring best price, quality, and delivery timelines
 </li>
 <li>
 Coordinate with production, QA, warehouse, and accounts for seamless inward and GRN processing
 </li>
 <li>
 Follow up with suppliers for order confirmations, dispatches, and documentation (COA, MSDS, etc.)
 </li>
 <li>
 Maintain material master data, lead times, pricing, and supplier ratings in ERP
 </li>
 <li>
 Ensure procurement complies with GMP, FSSAI, and internal quality standards
 </li>
 <li>
 Resolve supply issues, material rejections, or delays promptly
 </li>
 <li>
 Maintain documentation for internal and external audits (vendor approvals, certifications, etc.).
 
 
 </li>
 </ul>
 
 
 Additional Responsibilities for Assistant Manager / Manager Roles:
 
 
 
 
 <ul>
 <li>
 Develop and implement procurement strategies aligned with company goals and budgets
 </li>
 <li>
 Negotiate long-term contracts, annual rate agreements, and credit terms with key suppliers
 </li>
 <li>
 Monitor market trends, cost fluctuations, and alternate sourcing opportunities
 </li>
 <li>
 Lead vendor qualification and evaluation processes with QA/QC teams
 </li>
 <li>
 Analyze procurement KPIs - cost savings, supplier performance, OTIF, and material availability
 </li>
 <li>
 Ensure availability of materials while minimizing inventory holding costs
 </li>
 <li>
 Collaborate on new product development sourcing and technology transfer projects
 </li>
 <li>
 Drive cost reduction initiatives without compromising on quality or timelines
 </li>
 <li>
 Manage procurement audits, SOP development, and team training
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience:
 
 
 
 <ul>
 <li>
 B.Sc / M.Sc (Chemistry, Life Sciences), B.Pharm / M.Pharm, or B.Com / MBA in Supply Chain or Materials Management
 </li>
 <li>
 Experience in herbal extract, nutraceutical, or pharmaceutical procurement is highly preferred
 </li>
 <li>
 Strong negotiation, communication, and vendor management skills
 </li>
 <li>
 Familiarity with ERP systems (SAP, Tally, Oracle, etc.) and MS Excel
 </li>
 <li>
 Knowledge of regulatory requirements, COA validation, and material specs is a plus
 </li>
 </ul>
</div>

Procurement Executive

NxtWave

<div>
 
 
 Role Overview:
 
 As a Senior Litigation Associate / Assistant Litigation Manager / Litigation Manager at NxtWave, you will be responsible for shaping and executing both preventive and curative litigation strategies. This includes mitigating risks through proactive legal measures, managing disputes, and ensuring robust contract and compliance oversight to safeguard the Companys interests.
 
 
 
 
 
 In this role, you will gain hands-on experience across litigation, contracts, and compliance, working closely with our in-house legal team to align the companys operations with all applicable laws and regulations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Litigation Management &amp; Dispute Resolution:
 
 
 
 
 
 <ul>
 <li>
 Managing ongoing and potential litigation matters across civil, criminal, labor, consumer, and regulatory domains.
 </li>
 <li>
 Develop strategies to prevent litigation, including pre-litigation and negotiation.
 </li>
 <li>
 Liaise with police authorities for complaints and FIRs.
 </li>
 <li>
 Draft, review, and finalize written statements, affidavits, rejoinders, legal notices, show cause notices, police complaints, replies, and any other relevant document.
 </li>
 <li>
 Conduct legal research to support case strategy, pleadings, and advisory.
 </li>
 <li>
 Coordinate with external counsel, track case progress, and ensure timely filings and appearances.
 </li>
 <li>
 Appear and represent the Company and its Directors before courts, tribunals, authorities, and other adjudicatory forums.
 </li>
 <li>
 Maintain comprehensive case files and litigation trackers to ensure timely appearance and smooth work flow.
 </li>
 <li>
 Prepare case briefs, summaries, and conduct factual and legal investigations for effective case management.
 </li>
 <li>
 Provide well-reasoned legal opinions to company, senior management and business teams.
 </li>
 <li>
 Support in settlement negotiations, mediation, and alternative dispute resolution.
 </li>
 </ul>
 
 
 
 
 
 Regulatory &amp; Compliance Support:
 
 
 
 
 
 <ul>
 <li>
 Assist in responding to notices, summons, and inquiries from statutory and regulatory authorities.
 </li>
 <li>
 Support the legal team in ensuring compliance with applicable legal and regulatory frameworks.
 </li>
 </ul>
 
 
 
 
 
 Risk Assessment &amp; Mitigation:
 
 
 
 
 
 <ul>
 <li>
 Identify potential litigation risks and provide recommendations to mitigate exposure.
 </li>
 <li>
 Support in developing litigation strategies to safeguard NxtWaves interests.
 </li>
 </ul>
 
 
 
 
 
 Contract Management &amp; Legal Documentation:
 
 
 
 
 
 <ul>
 <li>
 Assist in reviewing, drafting, and negotiating contracts with clients, vendors, and other stakeholders, ensuring alignment with relevant laws and regulations.
 </li>
 <li>
 Collaborate with internal stakeholders to mitigate contractual risks and optimize terms that protect the organization&rsquo;s interests.
 </li>
 </ul>
 
 
 
 
 
 Compliance:
 
 
 
 
 
 <ul>
 <li>
 Stay updated on legal developments, assess their impact, and provide guidance to the organization.
 </li>
 <li>
 Assist in responding to regulatory inquiries and audits.
 </li>
 <li>
 Collaborate with different departments to ensure company-wide compliance with legal and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 General Support:
 
 
 
 
 
 <ul>
 <li>
 Provide general legal support to the legal and compliance team.
 </li>
 <li>
 Participate in team meetings, brainstorming sessions, and other collaborative efforts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Litigation Manager: 5+
 
 years of litigation experience with law firms, and corporations.
 </li>
 <li>
 
 Assistant Litigation Manager:
 
 4+ years of litigation experience with law firms, and corporations.
 </li>
 <li>
 
 Senior Litigation Associate:
 
 2+ years of experience in managing disputes, court cases, or regulatory proceedings.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Law (LLB/LLM).
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Strong understanding of legal principles and concepts, particularly in contract law and compliance.
 </li>
 <li>
 Excellent research, writing, and analytical skills.
 </li>
 <li>
 Attention to detail and ability to work independently.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Ability to document and streamline legal processes.
 </li>
 <li>
 Exceptional analytical and problem-solving abilities.
 </li>
 </ul>
 
 
 
 
 
 Application:
 
 If you are a highly motivated legal professional with a passion for litigation, dispute resolution, and protecting organizational interests in a dynamic environment, we encourage you to apply for this exciting opportunity.
 
 
 
</div>

Legal Associate

ESB Technologies

<div>
 
 
 📌 Hiring: Operations Assistant &ndash; Night Shifts | Onsite (Hyderabad)
 
 
 
 We are looking for a
 
 dedicated Operations Assistant
 
 to join our team in Hyderabad. This is a
 
 night shift, onsite-only role
 
 .
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 
 
 
 
 Assist with day-to-day operational activities and support the management team.
 
 
 Maintain and update records, reports, and documentation.
 
 
 Coordinate with internal teams to ensure smooth workflow and timely task completion.
 
 
 Monitor processes and highlight any issues or delays.
 
 
 Handle basic administrative duties such as scheduling, follow-ups, and data entry.
 
 
 Ensure compliance with company policies and operational standards.
 
 
 
 
 
 
 Requirements:
 
 
 
 Strong communication and organizational skills.
 
 
 Ability to work independently during night shifts.
 
 
 Attention to detail and problem-solving mindset.
 
 
 
 
 
 📍
 
 Location:
 
 Hyderabad (Onsite only)
 
 
 
 
 
 🕑
 
 Shift:
 
 Night shifts
 
</div>

Operations Assistant

Hetero

<div>
 Department: Emerging Market
 
 
 Region: Asian
 
 
 Division: Biosimilars/Oncology
 
 
 Position: Assistant General Manager
 
 
 Management: Leads a team of 2-3 marketing personnel
 
 
 <ul>
 <li>
 Leadership &amp; People Management
 </li>
 <li>
 Lead, mentor, and develop a team of 2-3 marketers, fostering a high-performance culture.
 </li>
 <li>
 Ensure alignment of regional strategies with country teams while respecting local market dynamics.
 </li>
 <li>
 Drive team engagement, professional growth, and skills enhancement.
 </li>
 <li>
 Brand Strategy &amp; Execution
 </li>
 <li>
 Directly manage select brands, overseeing positioning, differentiation, and lifecycle strategies.
 </li>
 <li>
 Guide team members in their respective brand responsibilities while ensuring execution excellence.
 </li>
 <li>
 Provide strategic direction to affiliate marketing teams and senior leadership.
 </li>
 <li>
 Market Insights &amp; Competitive Intelligence
 </li>
 <li>
 Analyze market trends, competitive landscape, and customer insights to refine regional strategies.
 </li>
 <li>
 Ensure data-driven decision-making and provide market-specific recommendations.
 </li>
 <li>
 Product Launches &amp; Lifecycle Management
 </li>
 <li>
 Lead new product launches, balancing regional alignment with local adaptation.
 </li>
 <li>
 Drive sustained brand growth through lifecycle management initiatives.
 </li>
 <li>
 Cross-Functional &amp; Stakeholder Collaboration
 </li>
 <li>
 Work closely with Medical, Market Access, Commercial Excellence, and Regulatory teams.
 </li>
 <li>
 Align regional marketing plans with affiliates, distributors, and local teams.
 </li>
 <li>
 Partner with senior leadership to identify growth opportunities and address challenges.
 </li>
 <li>
 Cultural Sensitivity &amp; Market Adaptation
 </li>
 <li>
 Ensure strategies are tailored for diverse Southeast Asian markets, considering cultural nuances.
 </li>
 <li>
 Adapt communication and branding to resonate with different healthcare environments
 
 
 </li>
 </ul>
 Strong leadership and team management capabilities, with experience in managing diverse teams.
 
 
 <ul>
 <li>
 Ability to work across cultures, ensuring strategies are adaptable to different countries.
 </li>
 <li>
 Expertise in brand strategy, product launches, and lifecycle management - for oncology and hematology range of products.
 </li>
 <li>
 Strong analytical, strategic thinking, and problem-solving abilities.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder engagement skills
 </li>
 </ul>
</div>

ASSISTANT GENERAL MANAGER (AGM_ASIA FML_INTERNATIONAL MARKETING_EMERGING MARKETS

Iconic Fashion India

<div>
 
 
 Job Summary
 
 
 
 The Area Manager will be responsible for overseeing multiple stores/outlets within a designated area. This role requires ensuring sales targets are achieved, operations are smooth, customer service is maintained at high standards, and company policies are followed. The Area Manager will lead, train, and motivate store teams to deliver strong business results.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and supervise daily operations of all stores in the assigned area.
 </li>
 <li>
 Achieve sales, revenue, and profitability targets.
 </li>
 <li>
 Ensure proper visual merchandising, stock levels, and product availability.
 </li>
 <li>
 Monitor store performance through sales reports, KPIs, and regular visits.
 </li>
 <li>
 Build, train, and develop store staff for better productivity and customer service.
 </li>
 <li>
 Handle escalated customer issues and resolve them promptly.
 </li>
 <li>
 Implement marketing, promotional, and operational strategies as directed by management.
 </li>
 <li>
 Maintain discipline, compliance, and adherence to company policies across all stores.
 </li>
 <li>
 Analyze market trends and competitor activities to suggest improvements.
 </li>
 <li>
 Report area performance and key updates to senior management regularly.
 </li>
 <li>
 Achieving Spsf of the stores compare to category performance.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Sales and target-driven mindset.
 </li>
 <li>
 Problem-solving and decision-making skills.
 </li>
 <li>
 Good knowledge of retail operations / business development.
 </li>
 <li>
 Ability to travel extensively within the assigned area.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Graduate / Postgraduate in Business, Management, or related field.
 </li>
 <li>
 5&ndash;10 years of experience in Retail / SIS/Distribution.
 </li>
 </ul>
 
 Prior experience in handling multiple stores/branches/territories is preferred.
 
 
 
 
 
 Kindly share your resumes -
 
 hrcommunications@samarthlifestyle.com
 
 
 
 Contact number - 96252 23313
 
 
 
</div>

Area Sales Manager

<div>
 
 
 Job Description
 
 
 
 
 Position Title:
 
 University Operations Manager (UOM)
 
 
 
 Function:
 
 Post-Sales Operations &ndash; University Partnerships
 
 
 
 Location:
 
 [Hyderabad &amp; followed by Universities location]
 
 
 
 
 
 Role Summary
 
 
 
 The University Operation Manager will be the
 
 single point of contact
 
 for partnered universities after MoU signing, ensuring every operational, contractual, and administrative milestone is achieved
 
 before classwork begins
 
 .
 
 
 They will maintain strong relationships with senior university stakeholders, coordinate multiple internal functions, and ensure
 
 on-time, smooth academic launches
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own the
 
 entire post-MoU onboarding cycle
 
 for assigned universities in parallel.
 </li>
 <li>
 Coordinate
 
 MoU finalisation, service agreement execution, and escrow account creation
 
 .
 </li>
 <li>
 Manage
 
 curriculum alignment, infrastructure readiness, and website integration
 
 .
 </li>
 <li>
 Integrate our admissions process with the university's system &amp; train relevant staff.
 </li>
 <li>
 Conduct
 
 weekly review calls
 
 with university stakeholders and internal teams.
 </li>
 <li>
 Maintain and update
 
 centralised trackers &amp; dashboards
 
 to monitor readiness.
 </li>
 <li>
 Escalate and resolve bottlenecks quickly to ensure zero-delay launches.
 </li>
 <li>
 Build
 
 relationship maps
 
 for each university to know exactly &ldquo;who to call for what&rdquo;.
 </li>
 <li>
 Ensure smooth handover to the Academic Program Operations team post-launch.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Execution Mindset
 
 &ndash; Delivers results under tight timelines.
 </li>
 <li>
 
 Stakeholder Management
 
 &ndash; Ability to influence without direct authority.
 </li>
 <li>
 
 Process Orientation
 
 &ndash; Follows SOPs, identifies gaps, and improves processes.
 </li>
 <li>
 
 Communication Skills
 
 &ndash; Excellent verbal &amp; written skills in English; local language fluency preferred.
 </li>
 <li>
 
 Problem-Solving
 
 &ndash; Navigates bureaucracy &amp; resolves operational blockers.
 </li>
 <li>
 
 Multi-Tasking
 
 &ndash; Manages multiple universities in parallel without delays.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 3+ years
 
 in Partner Success, Client Servicing, Enterprise Onboarding, or Higher Education Partnerships.
 </li>
 <li>
 Proven track record in high-value, multi-stakeholder project delivery.
 </li>
 <li>
 Experience in
 
 fast-paced, growth-stage companies
 
 is a must.
 </li>
 <li>
 Familiarity with education sector operations is a plus.
 </li>
 </ul>
</div>

University Operations Manager (Post-Sales Operations)

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