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assistant reservation manager

Accor

<div><div>Company Description</div> 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.<div> 
Job Description</div> 
Assistant Reservation Manager 
You are the beginning of an exceptional guest experience. As a Assistant Reservation Manager, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! 
What is in it for you: 
In 3-4 bullet points, showcase the benefits and perks of working at the property 
Employee benefit card offering discounted rates in Accor worldwide 
Learning programs through our Academies 
Opportunity to develop your talent and grow within your property and across the world! 
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 
What you will be doing: 
Consistently offer exceptional, friendly and engaging service 
Ensure the best selection for the guest and ensure revenue is maximized through up-selling 
Recommend property facilities and assist guests with information and special requests 
Book room reservation requests, enter rooming lists, and update accurate information in the system<div> 
Qualifications</div> 
Your experience and skills include: 
Guest focused personality is essential<div> 
Additional Information</div> 
experience is an asset 
Prior experience working with Opera or a related system 
Strong interpersonal and problem solving abilities 
Fluency in English, additional languages are a plus</div>

Assistant Reservation Manager

Red Sea Global Hospitality

<div>
 
 
 Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
 
 
 
 
 
 
 
 Job Title:
 
 Reservations Sales Agent
 
 
 
 Department:
 
 Reservations
 
 
 
 Reporting to:
 
 Cluster Revenue and Distribution Manager
 
 
 
 Property:
 
 Red Sea Global Hospitality
 
 
 
 
 
 
 About Us
 
 
 
 Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry&mdash;seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team members. We offer more than just a job&mdash;we provide an opportunity to shape the future of luxury hospitality.
 
 
 
 
 
 
 The Role
 
 
 
 The Reservations Agent is responsible for actively converting bedroom enquiries into confirmed business, whilst providing an exceptional and personalized experience to guests.
 
 
 Reservation Agent responds timely to communications from guests, travel agents and leads concerning reservations arriving by mail and telephone; prepares confirmation letters and promptly process any cancellations, modifications, and guest&rsquo;s request
 
 
 The Agent&rsquo;s demeanor should reflect the quality of the hotel to our potential guests and callers. A positive, professional attitude, knowledge of the hotel and a strong attention to detail are traits which our agents are required to have.
 
 
 
 
 
 
 Key Areas of Responsibilities
 
 
 <ul>
 <li>
 Understands and anticipates guest needs and requirements; intuitive understanding of individual preferences, adopting a proactive service orientation to address needs before they are expressed, and adapting communication skills to interpret verbal and non-verbal cues. The goal is to transform service interactions into personalized and memorable experiences, exceeding guest expectations.
 </li>
 <li>
 Provides an exceptional call experience to all callers by being informed, efficient and intuitive during the call process.
 </li>
 <li>
 Possess a sales-oriented attitude, maximizing sales, occupancy and room rates as well as upselling all aspects of the hotel. Strive towards direct booking conversion and minimize cost of sales.
 </li>
 <li>
 Knows the selling status, rates, and benefits of all packages plans and determines room rates based on the selling tactics of the hotel.
 </li>
 <li>
 Input and update reservations from all booking channels, ensuring that all relevant information is included in the booking and that any special requests or requirements are communicated to relevant departments.
 </li>
 <li>
 Handles daily correspondence and responds to inquiries in a timely manner.
 </li>
 <li>
 Keeps up to date with hotel facilities and amenities, ensuring the hotel benefits are communicated to the guest at the time of reservation; Possess a complete knowledge of all suites, hotel facilities and promotions as well as the local area and closest competitors.
 </li>
 <li>
 Processes cancellations and modifications and promptly relays this information to the Front office when needed.
 </li>
 <li>
 Understands the hotel's policy on guaranteed reservations and no-shows and ensures implementation.
 </li>
 <li>
 Monitors advances deposit requirements and communicates with Front Office department at the hotels
 </li>
 <li>
 Identifies regular bookers and communicates details to Sales team for follow up.
 </li>
 <li>
 Maintains and modifies (where necessary) guest profile information to assist the entire hotel in providing exceptional guest recognition.
 </li>
 <li>
 Responsible for keeping accurate paper transactions, and recording of any specificrequirement in terms of reservation requests, amenities
 </li>
 <li>
 Reviews reservation policies and procedures periodically, identifying means of increasing productivity and efficiency within the reservations office. Communicating improvement ideas to the Director of Revenue and Reservations, working together as a team to implement improvements.
 </li>
 <li>
 Works to maximize hotel revenue under the guidance of the Director of Revenue and Reservations.
 </li>
 <li>
 Takes a proactive approach to daily reservation department activity, anticipating potential opportunities to improve the overall efficiency of the department.
 </li>
 <li>
 Complies with the departmental standards, objectives, and goals (conversion ratio, mystery shop calls etc).
 </li>
 <li>
 Maintains effective communication within the department and ensure that the Director of Revenue and Reservations is kept well informed of any problems/queries that have arisen.
 </li>
 <li>
 Attends any department training sessions and/or meetings required.
 </li>
 <li>
 Complies with all core and culture standards personally and within the department.
 </li>
 <li>
 Adheres to all health, safety, and fire, procedures and processes
 </li>
 <li>
 Interacts with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisors, managers, co-workers, and guests.
 </li>
 <li>
 Work closely and communicate effectively with the Front Office and Sales Team to ensure smooth workflow and enhanced guest experience.
 </li>
 <li>
 Assists with setting positive relations both within reservations and other departments to resolve any issues efficiently, and appropriately, to always maintain the smooth running of the hotel operation.
 </li>
 <li>
 Generally being alert for opportunities to improve the profitability of the department i.e., through controlling wastage and being responsible for the economy of all utilities and resources.
 </li>
 <li>
 Performs other duties as assigned, requested, or deemed necessary by Management
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Standards
 
 
 <ul>
 <li>
 Graduate of Hospitality Management, Tourism and Travel, or other related courses.
 </li>
 <li>
 Fluent in written &amp; spoken English and / or Arabic an advantage
 </li>
 <li>
 Experience working with Opera PMS System
 </li>
 <li>
 Must posses professional telephone etiquette
 </li>
 <li>
 Attention to details and able to prioritize tasks
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Self-motivated and continuously strive to better his/ her skills and increase his/ her knowledge
 </li>
 <li>
 Able to work with minimal supervision
 </li>
 <li>
 Previous experience in a similar capacity with a minimum of 1 year is an advantage
 </li>
 <li>
 Willing to work shifts during weekends and public holidays
 </li>
 </ul>
 
 
 
 
 
 In Return, What We Offer
 
 
 <ul>
 <li>
 Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
 </li>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
 </li>
 <li>
 Health Insurance coverage whilst in service.
 </li>
 <li>
 A supportive and inclusive work environment that values diversity and collaboration.
 </li>
 <li>
 Employee Recognition Programs.
 </li>
 <li>
 Daily meals on duty and uniform dry-cleaning services.
 </li>
 <li>
 Year-round events of social, wellness programs, charity drives, and sports activities.
 </li>
 </ul>
 
 
 
 
 
 Accessibility and Adjustments
 
 
 
 We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process, and we&rsquo;ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
 
 
 
 
 
 Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.
 
</div>

Reservations Sales Agent

Marriott International

<div>Additional Information 
Job Number26001343 
Job CategoryReservations 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Clerk-Reservations

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
As a Reservations Manager, we rely on you to: 
To coordinate office activities to ensure work updates are consistently maintained and all correspondence promptly handled on the same day received.
 To ensure that all reservations are thoroughly reviewed prior to guest arrival.
 To take charge of special requests and any problems that may arise within the department on a day-to-day basis.
 To development and maintain efficient filing system of all correspondence for easy access and retrieval.
 Endeavors to achieve a “Preferred Employer” by building trust with honest communication.
 To coordinate reservation requirements and liaison with respective departments on special projects.
 Establish and maintain good relations with corporate accounts, travel agencies, airline and other booking sources.
 To constantly update staff and respective departments on room status and selling strategies.
 To constantly review room availability in relations to total room sold, opening and closing categories with a view to maximizing occupancy and revenues.
 To actively participate in the three-month forecast updated on a monthly basis, covering market segment breakdown by room nights, average rate and revenue.
 To track and establish pick up trends, occupancy history and market segment development to facilitate the forecasting process.
 Aggressively achieves productivity and cost efficiency.
 Executes, get the “ball through the hoop”, gets to the results, has great sense of urgency.
 
What we are Looking For: 
Minimum 3 years’ experience in Reservation Manager role.
 Preferably possesses working experience in a 5* international hotel.
 Fluent in English, both written and verbal.
 Computer Skills.
 Effective Training skills.
 Willing to work on extended duty hours.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Reservations Manager (174108)

Swissôtel

<div>Company Description 
&ldquo;A passion for perfection&rdquo;
Swiss&ocirc;tel Hotels &amp; Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swiss&ocirc;tel Al Maqam is Swiss&ocirc;tel&rsquo;s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today&rsquo;s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swiss&ocirc;tel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka&rsquo;aba and the Grand Mosque.
Swiss&ocirc;tel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram 
Job Description 
Planning &amp; Organizing:<ul><li>
Review and update Logbook</li><li>
Check equipment</li><li>
Be Smart, well groomed and maintain a friendly and cheerful disposition all the times</li><li>
Oversee the day to day operations</li><li>
Report regularly on happening to Supervisors / Night Manager (if on shift).</li><li>
Monitor Employees performance/ Coaching</li><li>
Fire Procedure</li><li>
First Aid Procedures</li><li>
Handle guest complaints and report to manager</li><li>
Implement and coordinate the Front Office OSM</li><li>
Perform as per Standards and in line with the Company&rsquo;s Values and Competencies.</li><li>
Attend training classes as per schedule</li><li>
Show fullest cooperation and respect within the team and other departments</li><li>
of all Is aware of the daily activities and has product knowledge the hotel facilities</li><li>
Ensure panic report is printed during the shift at least twice.</li></ul>
Operations:<ul><li>
Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.</li><li>
Register and process check in for all arrivals.</li><li>
Update and check guest information into the computer after a complete check in.</li><li>
Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests&rsquo; departure.</li><li>
Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>
Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.</li><li>
Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>
Check and convey message to guests.</li><li>
Assist at the Information counter, Foreign Exchange, Night Audit and the Business centre, as and when assigned.</li><li>
To check the paymaster and assist Supervisors to have No paymasters pending.</li><li>
Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day.</li><li>
Check Hotel situation, occupancy, functions, groups, VIPs.</li><li>
File daily reception report and documents systematically.</li><li>
Print panic report (at least twice a shift).</li><li>
Attend briefings; take notes and action with appreciated follow up.</li><li>
Focus on the guests, maintain eye contact and ensure all guest at the desk are acknowledged.</li><li>
At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations.</li><li>
Co-ordination and information with the Front Office, Housekeeping, F&amp;B and especially with the General Manager regarding VIPs.</li><li>
He/she is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.</li><li>
Perfect grooming all the time.</li><li>
Drive Upselling.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li></ul> 

Qualifications 
<ul><li>
Tamayyaz Program is for Saudi Nationals Only.</li><li>
Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>
Basic English skills are a must.</li><li>
Strong passion for the Hospitality Field.</li><li>
 Excellent interpersonal and communication skills.</li><li>
 Is a team player that contributes to and proactively assists co-workers.</li><li>
 Ability to work a flexible roster depending on departmental needs.</li><li>
Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul></div>

Tamayyaz - Receptionist (Front Office Agent) Saudi Only

Hilton

<div>Assistant IT Manager
An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
What will I be doing? 
As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the Assistant IT Manager will perform the following tasks to the highest standards:<ul><li>
Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages</li><li>
Supervise the IT Department on a daily basis</li><li>
Maintain excellent product knowledge and apply it to deliver full system benefits</li><li>
Understand, fully, the legal requirements on IT governance and security</li><li>
Handle, efficiently and completely, IT issues that arise</li><li>
Identify current and future system needs and provide solutions for the identified needs</li><li>
Build strong internal working relationships with all hotel Departments</li></ul>
What are we looking for? 
Assistant IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous IT management experience, preferably in the hotel, leisure, and/or service sector</li><li>
Experience of all Microsoft systems</li><li>
Experience of hotel applications, such as Fidelio and Micros, preferred</li><li>
Excellent organizational and interpersonal skills</li><li>
Current technical skills and knowledge of technology</li><li>
General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology</li><li>
Ability to plan ahead and develop contingency plans, where necessary</li></ul>
It is advantageous in this position if you demonstrate the following capabilities and advantages:<ul><li>
Ability to work in a team</li><li>
Excellent attention to detail</li><li>
Positive Attitude</li><li>
IT proficient</li><li>
Willingness to develop team members and self</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant IT Manager

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 5 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Reservation Agent is responsible for providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.
 
As a Reservation Agent, we rely on you to,
 
To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs.
 To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process.
 To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers.
 To keep well-informed of changes or new developments in the hotel product.
 To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level.
 To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates & Inventory) strategy in place. To always provide prompt turn-around response.
 
What we are Looking For: 
At least 1 year working experience in a hotel
 Ability to work long hours and in different shifts.
 Communicates and writes with fluency in English (as well as the Arabic language)
 Computer Knowledge in Microsoft programs, such as Excel and Word.
 Attention to details.
 A passion for delivering great customer service.
 A professional telephone manner and excellent communication skills.
 Administration and organizational skills.
 Intermediate computer proficiency.
 Collegiate-level degree.
 Flexibility in covering the shifts.
 Very good communication skills (Arabic and English).
 Previous experience in a Reservations environment is a plus.
 Team player
 Work with other departments to ensure that all customer needs are met.
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Service Associate - Reservation Agent (174109)

Explore 128+ Assistant reservation manager in Jeddah this January. Find roles across top companies and apply now to boost your career.