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assistant revenue manager

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
How does your working day look like &hellip;<ul><li>
Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns.</li><li>
Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels.</li><li>
Develops Action Plans to reach daily / monthly / yearly KPIs.</li><li>
Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term.</li><li>
Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms&rsquo; data.</li><li>
Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.</li><li>
Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history.</li><li>
Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.</li><li>
Develop and implement strategies to optimize room revenue and occupancy levels.</li><li>
Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.</li><li>
Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.</li><li>
Makes sure rate plans are correctly indexed / loaded and distributed to all channels</li><li>
Utilize revenue management tools and systems to forecast demand and maximize revenue potential.</li><li>
Analyse data to identify trends, opportunities, and areas for improvement.</li><li>
Provide insights and recommendations to the management team based on analysis.</li><li>
Group rate evaluation of high demand exhibitions.</li><li>
Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments.</li></ul>
In collaboration with appointed Agency and Regional E-Commerce Team:<ul><li>
Measure/evaluates hotel performance &ndash;</li><li>
Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends</li><li>
Review and monitor the content and search engine ranking of competitors&rsquo; websites and react appropriately to maintain competitiveness.</li><li>
Review content across the hotel direct websites and liaise with Marketing for required changes.</li><li>
Liaise with the web agency and corporate office for any website/IBE enhancements.</li></ul>
In collaboration with hotel marketing:<ul><li>
Develop and implement eMarketing initiatives for the hotel&rsquo;s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion.</li><li>
Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites.</li><li>
Establish and implement the hotel&rsquo;s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC.</li><li>
Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc.</li><li>
Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR &amp; Marketing closely.</li><li>
Review and regularly monitor the hotel&rsquo;s primary competition set and maintain digital performance competitiveness</li></ul>
Website Analytics &ndash; REV<ul><li>
Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly.</li><li>
Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel&rsquo;s Opera property management system or any other such MIS tool.</li><li>
Provide monthly reports on website KPI to the hotel&rsquo;s management team and the regional and corporate offices.</li><li>
Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA&rsquo;s</li><li>
Drive Digital Direct goals set by Ennismore Regional and Corporate Office.</li></ul> 

Qualifications 
Your personality counts more than your CV &hellip;<ul><li>
Bachelor&rsquo;s degree in Hospitality, Business, Marketing, Finance, or related field</li><li>
3&ndash;5+ years of experience in hotel revenue management, reservations, or e-commerce</li><li>
Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs</li><li>
Solid analytical and forecasting skills with understanding of pricing and yield strategies</li><li>
Familiarity with digital distribution, website performance, and online sales channels</li><li>
Excellent communication skills and ability to collaborate across departments</li><li>
Detail-oriented, organized, and able to work in a fast-paced environment</li></ul> 
Additional Information 
You will grow so fast because of development chances that will take with cooperated team 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Assistant Revenue Manager

Novotel Hotels

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
 
 
 Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
 
 
 This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 
 How does your working day look like &hellip;
 
 
 
 <ul>
 <li>
 Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns.
 </li>
 <li>
 Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels.
 </li>
 <li>
 Develops Action Plans to reach daily / monthly / yearly KPIs.
 </li>
 <li>
 Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term.
 </li>
 <li>
 Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms&rsquo; data.
 </li>
 <li>
 Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.
 </li>
 <li>
 Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history.
 </li>
 <li>
 Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.
 </li>
 <li>
 Develop and implement strategies to optimize room revenue and occupancy levels.
 </li>
 <li>
 Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.
 </li>
 <li>
 Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.
 </li>
 <li>
 Makes sure rate plans are correctly indexed / loaded and distributed to all channels
 </li>
 <li>
 Utilize revenue management tools and systems to forecast demand and maximize revenue potential.
 </li>
 <li>
 Analyse data to identify trends, opportunities, and areas for improvement.
 </li>
 <li>
 Provide insights and recommendations to the management team based on analysis.
 </li>
 <li>
 Group rate evaluation of high demand exhibitions.
 </li>
 <li>
 Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments.
 
 
 </li>
 </ul>
 
 In Collaboration With Appointed Agency And Regional E-Commerce Team
 
 
 
 <ul>
 <li>
 Measure/evaluates hotel performance &ndash;
 </li>
 <li>
 Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends
 </li>
 <li>
 Review and monitor the content and search engine ranking of competitors&rsquo; websites and react appropriately to maintain competitiveness.
 </li>
 <li>
 Review content across the hotel direct websites and liaise with Marketing for required changes.
 </li>
 <li>
 Liaise with the web agency and corporate office for any website/IBE enhancements.
 
 
 </li>
 </ul>
 
 In Collaboration With Hotel Marketing
 
 
 
 <ul>
 <li>
 Develop and implement eMarketing initiatives for the hotel&rsquo;s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion.
 </li>
 <li>
 Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites.
 </li>
 <li>
 Establish and implement the hotel&rsquo;s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC.
 </li>
 <li>
 Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc.
 </li>
 <li>
 Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR &amp; Marketing closely.
 </li>
 <li>
 Review and regularly monitor the hotel&rsquo;s primary competition set and maintain digital performance competitiveness
 
 
 </li>
 </ul>
 
 Website Analytics &ndash; REV
 
 
 
 <ul>
 <li>
 Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly.
 </li>
 <li>
 Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel&rsquo;s Opera property management system or any other such MIS tool.
 </li>
 <li>
 Provide monthly reports on website KPI to the hotel&rsquo;s management team and the regional and corporate offices.
 </li>
 <li>
 Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA&rsquo;s
 </li>
 <li>
 Drive Digital Direct goals set by Ennismore Regional and Corporate Office.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your personality counts more than your CV &hellip;
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality, Business, Marketing, Finance, or related field
 </li>
 <li>
 3&ndash;5+ years of experience in hotel revenue management, reservations, or e-commerce
 </li>
 <li>
 Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs
 </li>
 <li>
 Solid analytical and forecasting skills with understanding of pricing and yield strategies
 </li>
 <li>
 Familiarity with digital distribution, website performance, and online sales channels
 </li>
 <li>
 Excellent communication skills and ability to collaborate across departments
 </li>
 <li>
 Detail-oriented, organized, and able to work in a fast-paced environment
 
 
 </li>
 </ul>
 Additional Information
 
 
 You will grow so fast because of development chances that will take with cooperated team
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

<div><div>Company Description</div> 
Join us at Accor, where life pulses with passion!
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;.<div> 
Job Description</div> 
How does your working day look like &hellip;<ul><li>
Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns.</li><li>
Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels.</li><li>
Develops Action Plans to reach daily / monthly / yearly KPIs.</li><li>
Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term.</li><li>
Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms&rsquo; data.</li><li>
Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand.</li><li>
Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history.</li><li>
Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners.</li><li>
Develop and implement strategies to optimize room revenue and occupancy levels.</li><li>
Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management.</li><li>
Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management.</li><li>
Makes sure rate plans are correctly indexed / loaded and distributed to all channels</li><li>
Utilize revenue management tools and systems to forecast demand and maximize revenue potential.</li><li>
Analyse data to identify trends, opportunities, and areas for improvement.</li><li>
Provide insights and recommendations to the management team based on analysis.</li><li>
Group rate evaluation of high demand exhibitions.</li><li>
Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments.</li></ul>
In collaboration with appointed Agency and Regional E-Commerce Team:<ul><li>
Measure/evaluates hotel performance &ndash;</li><li>
Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends</li><li>
Review and monitor the content and search engine ranking of competitors&rsquo; websites and react appropriately to maintain competitiveness.</li><li>
Review content across the hotel direct websites and liaise with Marketing for required changes.</li><li>
Liaise with the web agency and corporate office for any website/IBE enhancements.</li></ul>
In collaboration with hotel marketing:<ul><li>
Develop and implement eMarketing initiatives for the hotel&rsquo;s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion.</li><li>
Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites.</li><li>
Establish and implement the hotel&rsquo;s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC.</li><li>
Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc.</li><li>
Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR &amp; Marketing closely.</li><li>
Review and regularly monitor the hotel&rsquo;s primary competition set and maintain digital performance competitiveness</li></ul>
Website Analytics &ndash; REV<ul><li>
Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly.</li><li>
Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel&rsquo;s Opera property management system or any other such MIS tool.</li><li>
Provide monthly reports on website KPI to the hotel&rsquo;s management team and the regional and corporate offices.</li><li>
Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA&rsquo;s</li><li>
Drive Digital Direct goals set by Ennismore Regional and Corporate Office.</li></ul><div> 
Qualifications</div> 
Your personality counts more than your CV &hellip;<ul><li>
Bachelor&rsquo;s degree in Hospitality, Business, Marketing, Finance, or related field</li><li>
3&ndash;5+ years of experience in hotel revenue management, reservations, or e-commerce</li><li>
Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs</li><li>
Solid analytical and forecasting skills with understanding of pricing and yield strategies</li><li>
Familiarity with digital distribution, website performance, and online sales channels</li><li>
Excellent communication skills and ability to collaborate across departments</li><li>
Detail-oriented, organized, and able to work in a fast-paced environment</li></ul><div> 
Additional Information</div> 
You will grow so fast because of development chances that will take with cooperated team 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Hilton

<div>Assistant Food and Drinks Manager
An Assistant Food and Drinks Manager supervises the managers of the specific food and drinks service areas to ensure the highest quality standards are met. Additionally, you will oversee the food and drinks budget and administer the food and beverage marketing program. 
What will I be doing? 
As an Assistant Food and Drinks Manager, you will be responsible for hiring, training, supervising and scheduling food and drinks staff/management in accordance with business needs, productivity, service standards and policies/ procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Develop menus and food and drinks marketing strategies</li><li>
Implement new menus and promotions, such as holiday and special event promotions</li><li>
Respond to guest inquiries and coordinate special arrangements and requests in food and drinks outlets</li><li>
Observe food and drinks outlet operations and take needed action to ensure all standards are being met</li><li>
Taste test food and beverage products for consistency</li><li>
Assist outlet managers in coordinating services from other departments, i.e.: maintaining adequate stock of linen</li><li>
Utilize computer equipment to analyse forecast, cost, and revenue reports and make decisions based on that information to ensure profit maximization</li></ul>
What are we looking for? 
An Assistant Food and Drinks Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
High School graduate or equivalent required</li><li>
Four year college degree preferred</li><li>
At least 5 years experience managing food and beverage operations preferred</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Food and Drinks Manager

<div>Assistant Food and Beverage Manager
An Assistant Food and Beverage Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. 
 
 
What will I be doing? 
As an Assistant Food and Beverage Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Oversee operations of Food and Beverage outlets</li>
<li>Maintain exceptional levels of customer service</li>
<li>Recruit, manage, train, and develop the team</li>
<li>Assist with annual and mid-year appraisals with team members under your responsibility</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines</li>
<li>Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Develop menus with other members of Food and Beverage team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivise team members to maximize sales and revenue</li>
<li>Deputise for the Food and Beverage manager in their absence</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
An Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous Food and Beverage Management or Supervisory experience</li>
<li>Knowledge of Financial Systems</li>
<li>Flexibility to respond to a range of work situations</li>
<li>Committed to delivering high levels of customer service</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Excellent grooming standards</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Willingness to develop team members and self</li>
<li>Degree in Relevant Area</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Food and Beverage Manager

<div>
 
 Job Description
 
 
 
 We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.
 
 
 <ul>
 <li>
 Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests
 </li>
 <li>
 Assist in optimizing hotel occupancy and room rates to maximize revenue
 </li>
 <li>
 Handle guest complaints professionally and effectively, ensuring prompt resolution
 </li>
 <li>
 Support the Guest Service Manager in operating a highly proficient and productive guest services department
 </li>
 <li>
 Conduct and assist in training programs for the Guest Service team
 </li>
 <li>
 Collaborate with other departments to ensure seamless guest experiences
 </li>
 <li>
 Implement and maintain standard operating procedures for the guest service department
 </li>
 <li>
 Monitor and improve systems and procedures to enhance operational efficiency
 </li>
 <li>
 Assist in managing reservations and coordinating with housekeeping for room readiness
 </li>
 <li>
 Contribute to sales efforts by promoting hotel services and special offers
 </li>
 <li>
 Ensure compliance with health and safety regulations
 </li>
 <li>
 Participate in departmental meetings and continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Teritary education in any discipline and hotel related experience
 </li>
 <li>
 Minimum 2 years experience in supervisory position in the service industry
 </li>
 <li>
 English with knowledge of second language preferred
 </li>
 <li>
 Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system
 </li>
 <li>
 Knowledge of operations of Bell, Concierge &amp; Valet operations
 </li>
 <li>
 Knowledge of processes and procedures of delivery systems. Currently SSM/RSM
 </li>
 <li>
 Communication skills for all levels of colleagues/guests, confident, clear English
 </li>
 <li>
 Interpersonal skills to deal with guests and colleague issues
 </li>
 <li>
 Posses leadership qualities
 </li>
 <li>
 Leads to constantly improve the guest service experience
 </li>
 <li>
 Willingness to embrace changes and new technology
 </li>
 <li>
 A team player, guest focused and service oriented attitude
 </li>
 </ul>
</div>

Assistant Guest relation Manager

<div>Job Description 
We are seeking a dynamic and customer-oriented Assistant Manager Guest Service to join our team in Coimbatore, India. In this role, you will be responsible for maintaining high-quality guest services and assisting the Guest Service Manager in overseeing the daily operations of our hotel's front-of-house services.<ul><li>
Ensure exceptional guest experiences by maintaining high standards of service in areas such as arrivals, departures, rooming, and special requests</li><li>
Assist in optimizing hotel occupancy and room rates to maximize revenue</li><li>
Handle guest complaints professionally and effectively, ensuring prompt resolution</li><li>
Support the Guest Service Manager in operating a highly proficient and productive guest services department</li><li>
Conduct and assist in training programs for the Guest Service team</li><li>
Collaborate with other departments to ensure seamless guest experiences</li><li>
Implement and maintain standard operating procedures for the guest service department</li><li>
Monitor and improve systems and procedures to enhance operational efficiency</li><li>
Assist in managing reservations and coordinating with housekeeping for room readiness</li><li>
Contribute to sales efforts by promoting hotel services and special offers</li><li>
Ensure compliance with health and safety regulations</li><li>
Participate in departmental meetings and continuous improvement initiatives</li></ul> 

Qualifications 
<ul><li>
Teritary education in any discipline and hotel related experience</li><li>
Minimum 2 years experience in supervisory position in the service industry</li><li>
English with knowledge of second language preferred</li><li>
Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel&rsquo;s computer system</li><li>
Knowledge of operations of Bell, Concierge &amp; Valet operations</li><li>
Knowledge of processes and procedures of delivery systems. Currently SSM/RSM</li><li>
Communication skills for all levels of colleagues/guests, confident, clear English</li><li>
Interpersonal skills to deal with guests and colleague issues</li><li>
Posses leadership qualities</li><li>
Leads to constantly improve the guest service experience</li><li>
Willingness to embrace changes and new technology</li><li>
A team player, guest focused and service oriented attitude</li></ul></div>

Explore 939+ Assistant revenue manager in Egypt this March. Find roles across top companies and apply now to boost your career.

939 assistant revenue manager jobs In Egypt

Assistant Revenue Manager

Assistant Revenue Manager

Assistant Revenue Manager

Assistant Food and Drinks Manager

Assistant Food and Beverage Manager

Assistant Guest relation Manager

Assistant Guest relation Manager