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assistant to hotel operations manager

kokio kitchens trading llc

Position: Assistant to Hotel Operations Manager &ndash; Hotel ApartmentsLocation: Abu Dhabi, UAEReports to: Hotel Operations ManagerSummary:We are looking for an experienced hospitality professional to assist the Hotel Operations Manager in overseeing the daily operations of a luxury Hotel Apartment property in Abu Dhabi. The role requires ensuring smooth guest services, maintaining long-stay standards, and supporting staff and operational efficiency across all departments.Key Responsibilities<ul><li>Support day-to-day operations across Front Office, Housekeeping, and Maintenance.</li><li>Ensure apartments are maintained to the highest standards of cleanliness, comfort, and safety.</li><li>Monitor guest satisfaction, handle escalated issues, and provide personalized service for long-stay residents.</li><li>Assist in managing staff schedules, training, and performance reviews. &bull; Conduct daily property walkthroughs to identify operational or maintenance issues.</li><li>Prepare daily/weekly reports on occupancy, guest feedback, and operational performance.</li><li>Support procurement and vendor coordination for housekeeping and maintenance supplies.</li><li>Act as deputy to the Operations Manager during meetings or in their absence. &bull; Contribute to property inspections and ensure compliance with health, safety, and brand standards.</li></ul>Requirements<ul><li>7&ndash;10 years of proven experience in hotel or serviced apartment operations (luxury/lifestyle brand experience preferred).</li><li>Strong leadership and people-management skills.</li><li>Proficiency in hotel systems (Opera PMS or similar) and MS Office.</li><li>Fluent in English; Arabic or additional languages are an advantage.</li><li>Customer-focused, detail-oriented, and able to resolve issues quickly.</li><li>Professional and presentable, suitable for guest-facing interactions.</li></ul>Compensation &amp; Benefits<ul><li>Salary: AED 5,000 &ndash; 7,000 per month.</li><li>Accommodation, meals, and transport (as per company policy).</li><li>Medical insurance and annual flight allowance.</li><li>Growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per monthExperience:<ul><li>Hotel Operations: 5 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Assistant to Hotel Operations Manager

FASSCO

FASSCO is looking for an Assistant Manager - Patient Food Service (F &amp; B Background) candiadte, to manage operations at one of their premium projects. The Assistant Manager will work under the supervision of the General Manager. The position will manage day to day patient meal delivey, patient engagement and also manages the employees. You will address complaints and queries in a swift and courteous manner.Preferred candidates who are immediately available (Visit/Cancelled Visa)Responsibilities:<ul><li>Inducting and mentoring new staff members.</li><li>Resolving clients' questions and grievances in a professional manner.</li><li>Ensure prompt and professional service, address all guest concerns, and monitor satisfaction metrics</li><li>Implement innovative solutions, and ensure contractual obligations are met</li><li>Enforce Health &amp; Safety policies, food hygiene, and sanitation standards. Report hazards immediately</li><li>Manage departmental P&amp;L, control costs and oversee purchasing and inventory</li><li>Lead and motivate team members, conduct performance appraisals and training.</li><li>Ability to thrive in a high-pressure, patient-centric environment</li><li>Preparing company reports as required.</li></ul>Qualifications:<ul><li>Degree/Diploma in Food Service or Business Management (Certification in Advanced Food Hygiene would be an advantage)</li><li>10-12 years of progressive F&amp;B management experience in a premium setting like a hospital or 5-7 star hotel</li><li>Deep knowledge of Food, Health safety from UAE guidelines perspective</li><li>High level of cultural competence and empathy, with the ability to maintain professionalism and respect patient privacy in a healthcare setting</li></ul>Job Type: Full-time

Assistant Manager - Patient Food Service (F & B Background)

Hilton

<div>Assistant Director of Human Resources
The Assistant Director of Human Resources is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning. 
What will I be doing? 
As an Assistant Director of Human Resources, you are responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience. The Assistant Director of Human Resources will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Provide and deliver first-class employee relations services to the hotel</li><li>
Assist Human Resources Director with Human Resources strategy</li><li>
Manage succession planning with senior managers during the bi-annual appraisal process</li><li>
Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability</li><li>
Support managers to ensure success of their teams</li><li>
Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out</li><li>
Support the hotel with departmental training requirements</li><li>
Ensure completion of management reports for head office and region</li><li>
Control costs when possible and assist in meeting hotel/departmental financial targets</li><li>
Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines</li><li>
Ensure completion of training for hotel security, fire regulations and other health and safety legislation</li><li>
Work with local organisations and schools to promote the hospitality industry</li><li>
Assist and resolve team member and management queries</li></ul>
What are we looking for? 
The Assistant Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous HR managerial experience</li><li>
CIPD qualified</li><li>
Positive attitude</li><li>
Good communication and people skills</li><li>
Committed to delivering a high level of customer service, both internally and externally</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure</li><li>
Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of hospitality</li><li>
IT proficiency</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Director of Human Resources

Conservatorium Hotel

<div><div><div>People Services Executive - UAE National
 <div></div><div><div><ul><div>543546
</div> </ul></div><div></div><div><ul><div>People &amp; Culture
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></div>
</ul></div></div><div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a People Services Executive to join our People &amp; Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the People &amp; Culture Department, the People Services Executive is responsible to ensure smooth operations &amp; administration of People Services related functions on a daily basis. The People Services Executive reports to the People Services Manager.

As a People Services Executive, you will be responsible for the following duties:
<ul>
<li>Active participation and support for People Services Manager &amp; related activities in the colleagues housing on daily basis.</li>
<li>Supervision, coaching, support, guidance, inspections to direct reports such as People Services Supervisor/coordinator, colleagues housing cleaners and Sub-contractors.</li>
<li>Assist in any divisional or departmental requirements such as presentations, budget such activities on daily basis.</li>
<li>Tracking of colleague complete housing related operations &amp; communication, contracts, follow ups with People Services Manager.</li>
<li>All colleagues housing related updates to inform to People Services Manager on a daily basis.</li>
<li>Preparation of letters / Memo /Notice/Posters type of any communication for the Colleagues Housing requirements.</li>
<li>Update the housing allocation on a weekly basis and share it with the People Services Manager as well as the Director/Assistant Director of People &amp; Culture.</li>
<li>Coordinate with P&amp;C coordinators to provide the new joiners lockers and maintain the records of colleague&rsquo;s lockers and spare keys.</li>
<li>Assist to provide the access for the pest control treatment, diffuser oil filling such as for the colleague&rsquo;s lockers.</li>
<li>Coordinate / supervise with colleagues&rsquo; housing maintenance technician/supervisor to follow up and update for the required maintenance in the colleagues housing.</li>
<li>Coordinate with the sub contract for the maintenance contract renewal on time to time</li>
<li>Assist in preparing the document or inventory for the discard assets in the housing buildings in time the time.</li>
<li>Assist to raise the purchase request for the required items for the housing operations.</li>
<li>Assist to prepare the letter / email to the housing building tenancy contract renewals for the landlords.</li>
<li>Conduct the spot inspection for cleanness in the colleagues housing on monthly bases and record all the files accordingly.</li>
<li>Assist / supervise to give the access along with the building security to the apartment/rooms for the pest control treatment team, maintenance team and maintain the records.</li>
<li>Coordinate with the transportation company to arrange the transportation for the new joiners.</li>
<li>Assist to welcoming the new joiners in the colleagues housing.</li>
<li>Review and co-ordinate all Colleagues&rsquo; complaints and suggestions &amp; and update to the people services manager to time to time.</li>
<li>Assist any transportation requirement from the P&amp;C team or any departments.</li>
<li>Ensure compliance with UAE labour law.</li>
<li>Assist in developing and implementing People services standard practices</li>
</ul>
As a People Services Executive, we expect from you:
<ul>
<li>Minimum 3 years&rsquo; experience in the same role within a luxury hotel, resort experience will be a plus.</li>
<li>High School Diploma or equivalent</li>
<li>Strong organizational and coordination skills</li>
<li>Good level of English both written and spoken</li>
<li>Well-verse in MS Office (Excel, Word, Outlook)</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div>

People Services Executive - UAE National

Mandarin Oriental Hotel Group

<div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Duty Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Front Office Department, the Duty Manager is responsible for supervising all areas and activities pertaining to the guest services operation and all-around hotel activities. Direct and manage Front Office in absence of the Front Office Manager and assist the Assistant Front Office Manager. The Duty Manager reports to the Front Office Manager.

As a Duty Manager, you will be responsible for the following duties:
<ul>
<li>Support and assist all Front Office sections.</li>
<li>Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.</li>
<li>Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.</li>
<li>Check all correspondence of the day&rsquo;s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.</li>
<li>Control room availability for walk-ins and establish accountability for guests departure dates and times.</li>
<li>Follow up with Housekeeping for any unresolved room discrepancies.</li>
<li>Maintain reservation procedures and same day arrivals.</li>
<li>Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions.</li>
<li>Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues.</li>
<li>Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees.</li>
<li>Ensures that all departmental information is kept accurately and up to date.</li>
<li>Promotes in house sales and facilities to maximize hotel revenues.</li>
<li>Understand and carries out duties in line with Hotel Emergency Procedures.</li>
<li>Inspects Front and Back of house for cleanliness, Health &amp; Safety and reports any faults to concerned departments.</li>
<li>Inspect guestrooms on a daily basis.</li>
<li>Co-ordinate/Assist security personnel in all related matters.</li>
<li>Respond promptly to any operational requests from Front Office and other hotel departments.</li>
<li>Attends to referred and unsolved problematic situations.</li>
<li>Co-ordinate and assist with accommodation and transportation of guests in overbooked situations.</li>
<li>Completes VIP, delegations and group leaders welcome and farewell as appropriate.</li>
<li>Conduct efficient hand-over during shift changes.</li>
</ul>
As a Duty Manager, we expect from you:
<ul>
<li>High school diploma or suitable equivalent</li>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus</li>
<li>Well-groomed, professional appearance</li>
<li>Outstanding written and verbal communication skills in English and Arabic</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Duty Manager - UAE National

Al Maya Island & Resort

Job PurposeIn order to make recommendations that maintain the hotel's position as a market leader by cultivating future and repeat business, a Sales Manager studies regional market trends and rival activities.What will I be doing?In your capacity as a Sales Manager , you will research industry trends and rival activities to make recommendations for tactics that will maintain the hotel's position as a market leader by cultivating repeat and future business. You will specifically be in charge of completing the following duties to the greatest possible standard:<ul><li>Analysis local market trends and competitor activity to identify business leads.</li><li>Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams.</li><li>Negotiate events rates/packages with corporate clients.</li><li>Develop and implement creative local marketing channels, including social media channels.</li><li>Prepare company contracts for the hotel in accordance with current business and pricing conditions.</li><li>Work within current business strategies and recognizing potential opportunities.</li><li>Cooperate with other departments in the resort to create an exceptional Guest experience and build strong, comprehensive sales &amp; marketing programs.</li><li>Attend Sales &amp; Marketing events, as required.</li><li>Produce accurate and timely reports that meet the needs of the senior management to include the reporting of appointments, calls made and business leads.</li><li>Answer customer queries in a prompt and professional manner.</li><li>Supervising and directing photography for advertising, collaterals and public relations purposes in liaison with the Marketing Manager, the Advertising Agency and the Marketing/Brand Standards department at Corporate Office.</li><li>Ensuring the department has a comprehensive master slide library for all advertising, collaterals and public relations activities and regularly sends these slides to Corporate Office for the image library.</li><li>Acting as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.</li><li>Maintaining budget control and avoiding duplication in advertising visuals by channeling media placements through the creative agency or with available internal resources.</li><li>Ensuring the hotel information is updated regularly on the Internet.</li><li>Creating Social Media marketing plans.</li><li>Constant follow-up on tentative/ request events to secure confirmation.</li><li>Full compliance with Sales/events Service Standard.</li><li>Supervising the handling of the resort Facebook, Instagram, Twitter, LinkedIn and any other social media corporate accounts.</li></ul>What are we looking for?Serving Al Maya brands, a Sales Manager is constantly collaborating with other team members and advocating for our guests. You should continue to exhibit the following attitudes, behaviors, abilities, and values in order to successfully perform in this role:<ul><li>Positive attitude and good communication skills.</li><li>Commitment to delivering a high level of customer service.</li><li>Excellent grooming standards.</li><li>Flexibility to respond to a range of different work situations.</li><li>Ability to work under pressure and under own initiative.</li><li>Experience in a sales role with a proven track record to close a sale.</li></ul>It would be beneficial for you to exhibit the following qualities and distinctions in this role:<ul><li>Knowledge of local market.</li><li>Previous knowledge of working with European markets for UAE based beach club would be preferred.</li><li>Knowledge of hospitality.</li><li>Passion for sales and marketing for achieving targets and objectives.</li><li>Degree-level qualification in a relevant field.</li></ul>Work LocationsAl Maya Island &amp; Resort Abu Dhabi UAEJob Type: Full-timePay: AED12,000.00 - AED15,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Assistant Sales Manager in Hotels &amp; Resort: 4 years (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>Application Deadline: 30/11/2025 Expected Start Date: 01/12/2025

Sales Manager

CAPSTONE REAL ESTATE L.L.C

Job description:The Executive Personal Assistant will be responsible for managing all aspects of the Chairman&rsquo;s schedule, travel, communications, and operational requirements, while overseeing office efficiency and supporting logistics, PR, and media activities. The role combines high-level executive assistance with strategic office management, requiring discretion, adaptability, and professionalism.Key ResponsibilitiesExecutive &amp; Administrative Support<ul><li>Manage and maintain the Chairman&rsquo;s calendar, appointments, and meeting schedules.</li><li>Act as the primary point of contact between the Chairman and internal/external stakeholders.</li><li>Prepare high-quality reports, presentations, and correspondence.</li><li>Handle confidential and sensitive information with utmost discretion.</li></ul>Travel &amp; Event Management<ul><li>Organize and coordinate local and international travel arrangements, including flights, visas, accommodations, and transportation.</li><li>Plan and execute logistics for meetings, events, conferences, and public engagements.</li></ul>Office &amp; Operations Management<ul><li>Oversee daily office operations to ensure efficiency and effectiveness.</li><li>Coordinate with internal teams and external partners to align on priorities and deliverables.</li><li>Ensure smooth workflow and process optimization within the Chairman&rsquo;s Office.</li></ul>PR, Media &amp; Communication Support<ul><li>Assist in PR activities, media relations, and brand representation.</li><li>Liaise with media outlets for interviews, statements, and press coverage.</li><li>Support the preparation of speeches, talking points, and event scripts.</li></ul>Personal Assistance<ul><li>Provide direct personal support to the Chairman, including handling special projects and personal arrangements when required.</li></ul>Requirements<ul><li>Tagalog speaking candidates are encouraged to apply.</li><li>Minimum 3/5 years&rsquo; experience in hotel industry as personal assistant.</li><li>Age: 25-30</li><li>Excellent command of English (spoken and written).</li><li>Strong multitasking, time management, and organizational skills.</li><li>High level of professionalism, discretion, and interpersonal skills.</li><li>Proficient in MS Office Suite and digital communication tools.</li></ul>&middot; Preferred Skills &amp; Attributes<ul><li>Ability to work under pressure and manage changing priorities.</li><li>Strong attention to detail with a proactive approach to problem-solving.</li><li>Understanding of GCC cultural norms and business etiquette.</li><li>Strong relationship-building skills and a professional network in the region.</li></ul>Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Executive Personal Assistant

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