assoc patient access rep- knee center east

call center representative / outbound appointment setter

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assoc patient access rep- knee center east Jobs in Indianapolis

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assoc patient access rep knee center east

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Job Family</div>
<div>Administrative / Secretarial</div>
</div><div><div>Department</div>
<div>Knee Center</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Community Physician Network Indianapolis Eastside</div>
<div><div><div>1</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46219</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>Mon-Fri<br>
8a-5p</div><br>
</div></div><p></p><div><div><p><b>Join Community</b></p>
<p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><br>
<p></p>
<p><b>
Make a Difference</b></p>
<p>
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.</p><br>
<p>
</p><p><b>Exceptional Skills and Qualifications</b></p>
<p>
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:</p><br>
<p>
</p><ul><li>High School Diploma or GED High School diploma or GED equivalent (Required)</li></ul>
<ul><li>1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)</li></ul>
<ul><li>Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)</li></ul>
<ul><li>Completes Admissions, Discharges, and Transfers in a timely manner when applicable</li></ul>
<ul><li>Ability to monitor and perform all patient hospital and/or ambulatory movement</li></ul>
<ul><li>Utilizes EPIC work queue to pre-register scheduled patients</li></ul>
<ul><li>Verifies medical necessity in accordance with the Centers for Medicare &amp; Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient</li></ul>
<ul><li>Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits</li></ul>
<ul><li>Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services</li></ul>
<ul><li>Confirms the completeness of the electronic health record (EHR) and makes necessary changes</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Assoc Patient Access Rep- Knee Center East

HealthNet

<div>Description:
<p><b><i>
HealthNet Health Centers located in Indianapolis, IN</i></b></p><p><b>
Pay starting at $20.50</b></p><p><b>
What you&rsquo;ll do as a Medical Assistant at HealthNet:</b></p><p>
Perform a variety of patient care services at HealthNet Inc. health centers as directed by physicians or clinic manager.</p><ul><li>
Collect patient information.</li><li>
Call patients for next day appointments.</li><li>
Prepare exam rooms, equipment, medical record and patients for clinic visit and assist providers in patient exams and treatments.</li><li>
Assist with examination procedures.</li><li>
Perform general lab work.</li><li>
Administer injections and immunizations, and phlebotomy.</li><li>
Provide patient education and clerical support.</li></ul><p><b>
Float between Indianapolis locations:</b></p><ul><li>
Barrington Health Center - 3401 East Raymond St. Indianapolis, IN 46203</li><li>
Downtown Health Center - 1801 North Senate Blvd., Suite 310, Indianapolis, IN 46202</li><li>
Martindale Brightwood - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218</li><li>
Northeast - 3908 Meadows Drive, Indianapolis, IN 46205</li><li>
People's - 2340 East 10th Street, Indianapolis, IN 46201</li><li>
Southeast - 901 Shelby St, Indianapolis, IN 46203</li><li>
Southwest - 1522 West Morris Street, Indianapolis, IN 46221</li><li>
Speedway - 6020 Crawfordsville Road, Suite 102, Indianapolis, IN 46224</li></ul><p><b>
When you&rsquo;ll work as a Medical Assistant at HealthNet:</b></p><ul><li>
Full-time.</li><li>
Monday-Friday, first shift</li></ul><p><b>
Job responsibilities listed above is a summary and does not include other tasks requested by physician or clinic manager.</b></p><p><b>
Who is HealthNet?</b></p><p>
https://www.indyhealthnet.org/</p><p>
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet&rsquo;s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.</p>
Requirements:
<p><b>
What you&rsquo;ll need as a Medical Assistant at HealthNet:</b></p><ul><li>
Currently not sponsoring work visa.</li><li>
Requires Basic Life Support certification through the AHA within one month of hire.</li><li>
Requires completion of high school diploma or GED.</li><li>
Requires successful completion of an accredited educational program for the medical assistant.</li><li>
Requires equivalency if presenting a foreign degree.</li><li>
Knowledge of ICD-9 and CPT coding.</li></ul><p><b>
The skills you&rsquo;ll bring as a Medical Assistant at HealthNet:</b></p><ul><li>
Ability to multitask and work in a high-volume patient environment.</li><li>
Ability to work as a team and independently with minimal supervision.</li><li>
Ability to provide confidentiality.</li><li>
Understanding of data entry and basic math skills.</li><li>
Appreciation and understanding of cultural diversity in the workplace.</li><li>
Present dedication and drive toward job.</li><li>
Represent a positive and welcoming environment to team and patients.</li><li>
Flexible attitude as you may be asked to work at other health center locations to aide staffing levels.</li><li>
Reliable transportation required.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting.</li><li>
Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.</li><li>
Able to perform duties during periods of varied and/or prolonged work hours.</li><li>
Will be exposed to all patient elements.</li><li>
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.</li></ul><p><b>
Why work at HealthNet?</b></p><ul><li>
Competitive Compensation</li><li>
Medical, Dental, and Vision Plan</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Health Savings Account &amp; Difference Card Available within certain medical plans</li><li>
Flexible Spending Account</li><li>
Life Insurance, AD&amp;D</li><li>
Group Accident, Critical Illness &amp; Hospital Indemnity</li><li>
Domestic Partner Leave</li><li>
Wellness Programs</li><li>
401k Match</li><li>
Paid Time Off accumulates at start of employment and available to use.</li><li>
Tuition Reimbursement</li><li>
Employee Referral program</li></ul><p>
Fair Labor Standards Act Classification: Non-Exempt</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY:</b></p><p><b>
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.</b></p></div>

Medical Assistant - Float Pool

Indiana University Health

<div><div><p>We are seeking a highly skilled and motivated Advanced Practice Provider with a diverse acute care background to join our dynamic <b>Trauma and Acute Care Surgery </b>team in <b>Indianapolis, IN</b>. We are the largest one level trauma and acute surgery center in Indiana.</p>
<p>This is a multi-faceted role that involves providing comprehensive care across various settings and levels of patient acuity. This includes ED consults, floor and progressive care mgmt., and a robust Surgical Critical Care Service. This APP will collaborate closely with our dual-certified trauma critical care surgeons, a variety of learners from the IUSOM, and multidisciplinary teams to ensure high-quality patient care that are both medically and surgically complex.</p>
<p><b>Schedule:</b></p>
<ul><li>Full Time, Day Shift</li>
<li>100% inpatient</li>
<li>3 x 12-hour shifts per week, 6:00 AM start time</li>
<li>Every 4th weekend and holiday rotation</li>
</ul>
<p><b>Key Responsibilities:</b></p>
<p><b>Consult Services</b></p>
<ul><li>Respond to all trauma activations as well as emergency general surgery activations</li>
<li>Perform initial assessments, including physical exams, diagnostic tests, formulate care plans for both trauma and acute care patients</li>
<li>Provide consultative services for patients in the Emergency Department and inpatient units, working with ED physicians, hospitalists, and our surgery team to ensure timely and effective patient management</li>
</ul>
<p><b>Inpatient Floor and Progressive Care Unit</b></p>
<ul><li>Manage and coordinate care for trauma and post-surgical patients on the floor and PCU</li>
<li>Conduct daily rounds, assess patient progress, adjust treatment plans, and ensure effective communication between care teams</li>
<li>Monitor post-operative recovery, recognizing signs of complications or deterioration, and initiate appropriate interventions</li>
<li>Assist, manage and coordinate disposition and discharge planning as well as coordinating follow-up care</li>
</ul>
<p><b>Surgical Critical Care Service</b></p>
<ul><li>Provide direct care to critically ill trauma and surgical patient in the SCC units</li>
<li>Manage ventilator settings, vasoactive medications, fluid resuscitation, and other life-support measures</li>
<li>Collaborate with our surgeon intensivists and consulting specialists in the management of complex, high-acuity patients</li>
<li>Participate in multidisciplinary rounds and contribute to decisions on patient treatment strategies</li>
</ul>
<p><b>Procedures and Interventions</b></p>
<ul><li>Including but not limited to wound care, chest tube insertion, central line placement, arterial lines, and bedside ultrasound assessments</li>
<li>Does not include any operating room time</li>
</ul>
<p><b>Qualifications and Experience:</b></p>
<ul><li>ACNP, AGNP, FNP or PA certification required</li>
<li>If AGNP or FNP, must be willing to enroll in a post graduate ACNP program within 2 years of start date</li>
<li>Must be board eligible or board certified</li>
<li>Experience managing critically ill patients in an ICU setting preferred</li>
<li>Strong clinical judgement and ability to work in high-pressure situations</li>
<li>Excellent interpersonal and communication skills</li>
<li><b>Ideal clinical background: Minimum of 5 years of nursing experience in acute care, trauma, critical care, or emergency medicine required. PAs with robust surgical and critical care rotations required</b></li>
</ul>
<p></p><p>IU Health offers a value-based compensation package that includes: group insurance (health, dental, life, disability), 401k with company match, generous PTO, CME allowance/time off, relocation assistance, and malpractice insurance coverage.</p>
<p>See how you</p>
</div>
<h4 class="jobSectionHeader"><b>Community Description</b></h4>
<div><p><b>Indianapolis, Indiana</b>, the 17th largest U.S. city, is a sophisticated city blending charm and culture with a wonderful balance of business and leisure. Residents of this dynamic city enjoy:</p>
<ul><li>Leading educational system and top-ranked universities, paired with a diverse population</li>
<li>Vibrant downtown offering arts, theaters, world-class museums, zoo, concerts and memorials</li>
<li>Named to <i>U.S. News &amp; World Report's</i> 2023-2024 list of the best places to live in the United States</li>
<li>Top ranked international airport: &quot;<i>Best Airport in North America</i>&quot; twelve consecutive years</li>
<li>Ranked by Niche in 2023 as one of the most diverse counties in America, as well as one of the best cities to live in and buy a house in the country</li>
<li>Historic neighborhoods with surrounding cultural districts and low cost of living</li>
<li>Outdoor recreation includes golfing, boating and unique parks</li>
<li>Home of the Colts (<i>NFL</i>), Fever (<i>WNBA</i>), Pacers (<i>NBA</i>), Indians (<i>MiLB</i>), Indianapolis 500 (<i>IndyCar</i>) and the nation's largest half marathon</li>
<li>Close proximity to Chicago, St. Louis<b>, </b>Louisville<b>,</b> and Cincinnati</li>
</ul></div><h4 class="jobSectionHeader"><b>Healthcare System/Hospital Description</b></h4>
<div><p><b>IU Health Methodist Hospital</b> is a regional healthcare leader through its commitment to excellence, accessibility and preeminence. Part of the IU Health Adult Academic Health Center, it is currently ranked by <i>U.S. News &amp; World Report</i> as the top hospital in the state of Indiana, with 13 procedures/conditions rated as high performing.</p>
<p>With 1,000 beds, IU Health Methodist Hospital is a large tertiary referral center with over 130 ICU beds. It serves as the largest trauma center in Indianapolis, as well as a highly subspecialized center for cardiovascular surgery, thoracic surgery, neurosurgery, lung transplantation, and neurocritical care.</p>
<p>IU Health is building a new downtown hospital and campus, which will consolidate operations of the adjacent IU Health Methodist and University Hospitals. Construction for the new hospital is well underway and set to open in late 2027. It will feature three 16-story towers with 864 beds. IU School of Medicine is also constructing a medical education and research building directly east of the new hospital.</p></div></div><div></div>

Nurse Practitioner or Physician Assistant - Trauma, SICU, Surgery - Days (IU Health Methodist Hospital)

<div>Description:
<p><b><i>
People's Health &amp; Dental Center - 2340 East 10th Street, Indianapolis, IN 46201</i></b></p><p><b>
Pay starting at $23/hour</b></p><p><b>
What you&rsquo;ll do as an Expanded Function Dental Assistant (EFDA) at HealthNet:</b></p><p>
In addition to the job responsibilities of a Dental Assistant directed by the dentist or clinical manager, the Dental Assistant Expanded Function position performs placement and finishing of dental restorations such as fillings, sealants, and make temporary crowns and bridges.</p><ul><li>
Prepare the operatory and/or operating room work area with appropriate set up for treatment as planned by the dentist.</li><li>
Escort patients to designated clinical area, completes intake assessment, and assists during clinical care as directed; including the use of Expanded Function task.</li><li>
Perform placement and finishing of dental restorations, coronal polishing and/or application of fluoride.</li><li>
Observe, document, and communicate patient conditions with providers for initial patient assessment.</li><li>
Taking x-rays and reviewing the patient's health history.</li><li>
Preform dental lab functions as assigned.</li><li>
Preform airway management and observe patient physiological status during anesthesia/sedation procedures as directed by dentist.</li><li>
Accurately complete and assist dentist in maintaining chart for patient records.</li></ul><p><b>
When you&rsquo;ll work as an Expanded Function Dental Assistant (EFDA) a at HealthNet:</b></p><ul><li>
Full-Time</li><li>
Mondays: 10am-7pm with lunch scheduled at 2-3pm</li><li>
Tuesday - Fridays: 8am-5pm with lunch scheduled at 12-1pm</li></ul><p><b>
Job responsibilities listed above is a summary and does not include other tasks requested by dentist or clinic manager.</b></p><p><b>
Who is HealthNet?</b></p><p><b>
https://www.indyhealthnet.org/</b></p><p>
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet&rsquo;s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.</p>
Requirements:
<p><i>
(Please, consider applying even if you do not meet all of the listed criteria below. We would love to engage with you for other possible opportunities or explore your areas of skill a little deeper)</i></p><p><b>
What you&rsquo;ll need as an Expanded Function Dental Assistant (EFDA) at HealthNet:</b></p><ul><li>
Currently not sponsoring work visa.</li><li>
Requires High School Diploma.</li><li>
Completion of radiology course or accredited dental assisting program.</li><li>
Maintain a DANB certification.</li><li>
Requires X-ray certification.</li><li>
CPR/BLS certification.</li><li>
Coronal Polishing certification not required but appreciated.</li><li>
Detailed knowledge of different instruments, and knowledge of material requirements for each procedure.</li><li>
1-2 years of experience or formal training as a dental assistant.</li></ul><p><b>
The skills you&rsquo;ll bring as an Expanded Function Dental Assistant (EFDA) at HealthNet:</b></p><ul><li>
Ability to work with medically, physically, and/or mentally compromised patients.</li><li>
Strong organizational skills.</li><li>
Effective customer service and communication skills.</li><li>
Appreciation and understanding of diversity and multicultural environment.</li><li>
Flexible availability, highly subject to travel and assist other Health Center Locations.</li><li>
Reliable transportation required.</li><li>
Bilingual in Spanish highly preferred.</li><li>
Ability to experience repeated and prolonged standing, walking, sitting, bending and squatting is required.</li><li>
Ability to life, push, and or pull equipment, light to moderately heavy weight is required.</li></ul><p><b>
Physical Requirement:</b></p><ul><li>
Works primarily inside, in a normal dental office environment and hospital operatory setting.</li><li>
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping and squatting.</li><li>
Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.</li><li>
Must be able to position and move patients following safety standards.</li><li>
Able to perform duties during periods of varied and/or prolonged work hours.</li><li>
Will be exposed to all patient elements.</li><li>
Must have good eyesight with or without correction (20/30).</li><li>
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.</li></ul><p><b>
Why work at HealthNet?</b></p><ul><li>
Offer up to 40 hours per week and work assignments at other locations if home location dentist is unavailable for patients.</li><li>
Certification Reimbursement</li><li>
Flexible work schedules encouraging a balance between work and personal life. The Dental Offices are closed on the weekends.</li><li>
Competitive Compensation</li><li>
Medical, Dental, and Vision Plan</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Health Savings Account &amp; Difference Card Available within certain medical plans</li><li>
Flexible Spending Account</li><li>
Life Insurance, AD&amp;D</li><li>
Group Accident, Critical Illness &amp; Hospital Indemnity</li><li>
Domestic Partner Leave</li><li>
Wellness Programs</li><li>
401k Match</li><li>
Paid Time Off accumulates at start of employment and available to use.</li><li>
Tuition Reimbursement</li><li>
Employee Referral program</li></ul><p>
Fair Labor Standards Act Classification: Non-Exempt</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY:</b></p><p><b>
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.</b></p></div>

EFDA

Oak Street Health, part of CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Company:</b> Oak Street Health</p><p></p><p><b>
Title:</b> Contact Center Service Advocate I</p><p></p><p><b>
Location:</b> Remote</p><p></p><p><b>
Role Description:</b><br>
<br>
The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience.</p><p><b><br>
Core Responsibilities:</b></p><ul><li><b>
Appointment Scheduling:</b> Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments.</li><li><b>
Customer Interaction:</b> Provide courteous and professional service to patients, addressing their inquiries and concerns.</li><li><b>
Data Entry:</b> Accurately enter patient information and appointment details into the scheduling system.</li><li><b>
Communication:</b> Communicate appointment details and any necessary instructions to patients clearly and effectively.</li><li><b>
Problem Resolution:</b> Address and resolve any scheduling conflicts or issues promptly.</li><li><b>
Collaboration:</b> Work closely with medical staff and other departments to ensure smooth scheduling operations.</li><li><b>
Follow-Up:</b> Conduct follow-up calls to confirm appointments and provide reminders to patients.</li><li><b>
Documentation:</b> Maintain accurate records of all interactions and transactions with patients.</li><li>
Other duties or special projects as assigned.</li></ul><p></p><p><b>
Working Conditions:</b></p><ul><li><b>
Environment:</b> Remote office setting with a focus on phone-based interactions.</li><li><b>
Hours:</b> Assigned schedules of 40 hours per week; schedule assignments vary based on business needs. The Service Excellence Contact Center is open 24/7; some schedules may include one weekend shift.</li></ul><p><b>
Remote Work Requirements:</b></p><ul><li>
Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems</li><li>
Prior remote work experience</li><li>
Ability to obtain high-speed internet and hardwire equipment to router/modem</li><li>
Distraction-free and private remote work environment required as well as reliable dependent care during working hours</li><li>
Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center<ul><li>
https://www.oakstreethealth.com/locations</li><li>
Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC</li></ul></li><li>
Ability to participate in classroom-style remote training sessions</li><li>
An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment</li></ul><p></p><p><b>
Career Development Opportunities:</b></p><p>
The career path from CC Service Advocate I to CC Service Advocate II includes:</p><ul><li>
A minimum tenure of 6 months in the CC Service Advocate I role</li><li>
Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs</li><li>
Demonstration of a strong desire to learn and grow in their role</li><li>
Meet &ldquo;Exceptional&rdquo; performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills:<ul><li>
Average Handle Time</li><li>
Unavailable time</li><li>
Quality Metrics</li><li>
Schedule Adherence (adhering to your assigned work schedule set by Workforce Management based on business needs [shift arrival and departure times, and assigned lunch/break times])</li></ul></li><li>
Demonstrate proven reliability and satisfactory attendance</li></ul><p>
The progression path from CC Service Advocate Level I, Level II, and Level III positions within the Service Excellence Contact Center is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact center.</p><p></p><p><b>
What are we looking for?</b></p><p></p><ul><li>
High School diploma or equivalent required, some undergraduate education preferred</li><li>
1 year of customer service experience, call center environment experience preferred</li><li>
A flexible and positive attitude</li><li>
A friendly and nurturing attitude toward our patient population of older adults</li><li>
Experience with EMR (Electronic Medical Record) documentation preferred</li><li>
Ability to multitask, prioritize, and manage time effectively</li><li>
Outstanding phone demeanor and etiquette</li><li>
High level of integrity</li><li>
Proficient PC skills, including basic Microsoft Excel skills</li><li>
Spanish, Mandarin, Cantonese, or Polish speakers preferred</li><li>
US work authorization</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$17.00 - $34.15<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p><b>
Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p><b>
No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p><b>
Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p></p><p>
For more information, visit https://jobs.cvshealth.com/us/en/benefits</p><p></p>
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Call Center Service Advocate I - Remote

<div>Description:
<p><b><i>
People's Health &amp; Dental Center - 2340 East 10th Street, Indianapolis, IN 46201</i></b></p><p><b>
Pay starting at $20/hour</b></p><p><b>
EFDA Certification Reimbursement provided</b></p><p><b>
What you&rsquo;ll do as a Dental Assistant at HealthNet:</b></p><p>
As directed by the dentist, assists dentist during dental examinations and treatment, and assists in scheduling appointments.</p><ul><li>
Greet and welcomes patients, escort patients to proper chair.</li><li>
Perform preliminary procedures such as taking x-rays, review patients health history, pain scale assessment and taking blood pressure.</li><li>
Take digital dental x-ray's including panoramic, bitewings, periapical, and occlusal.</li><li>
Sterilization of operatory chairs, consoles, equipment, and instruments.</li><li>
Complete referrals to specialists and consent forms.</li></ul><p><b>
When you&rsquo;ll work as a Dental Assistant at HealthNet:</b></p><ul><li>
Full-Time</li><li>
Mondays: 10am-7pm with lunch scheduled at 2-3pm</li><li>
Tuesday - Fridays: 8am-5pm with lunch scheduled at 12-1pm</li></ul><p><b>
Job responsibilities listed above is a summary and does not include other tasks requested by dentist or clinic manager.</b></p><p><b>
Who is HealthNet?</b></p><p>
https://www.indyhealthnet.org/</p><p>
HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet&rsquo;s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.</p>
Requirements:
<p><b>
What you&rsquo;ll need as Dental Assistant at HealthNet:</b></p><ul><li>
Currently not sponsoring work visa.</li><li>
Requires High school Diploma.</li><li>
Certification from Accredited Dental Assisting program preferred.</li><li>
Maintain a DANB certification.</li><li>
Requires State of Indiana X-ray license.</li><li>
Requires CPR certification.</li><li>
Bilingual in Spanish Highly Preferred.</li></ul><p><b>
The skills you&rsquo;ll bring as a Dental Assistant at HealthNet:</b></p><ul><li>
Excellent interpersonal skills.</li><li>
Appreciation and understanding of Hispanic/Latino &amp; Burmese communities.</li><li>
Customer service skills and positive attitude toward patients and team.</li><li>
Reliable transportation required.</li><li>
Detail oriented.</li><li>
Ability to experience repeated and prolonged standing, walking, sitting, bending and squatting is required.</li><li>
Ability to life, push, and or pull equipment, light to moderately heavy weight is required.</li></ul><p><b>
Physical Requirement:</b></p><ul><li>
Works primarily inside, in a normal dental office environment and hospital operatory setting.</li><li>
Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping and squatting.</li><li>
Able to lift, push, and/or pull equipment, light to moderately heavy weight up to 20-30 pounds is a necessary function of this position.</li><li>
Must be able to position and move patients following safety standards.</li><li>
Able to perform duties during periods of varied and/or prolonged work hours.</li><li>
Will be exposed to all patient elements.</li><li>
Must have good eyesight with or without correction (20/30).</li><li>
Must be able to read, write, hear, and communicate effectively in the English language by both orally and written.</li></ul><p><b>
Why work at HealthNet?</b></p><ul><li>
Why work for HealthNet?</li><li>
Competitive Compensation</li><li>
Medical, Dental, and Vision Plan</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Health Savings Account &amp; Difference Card Available within certain medical plans</li><li>
Flexible Spending Account</li><li>
Life Insurance, AD&amp;D</li><li>
Group Accident, Critical Illness &amp; Hospital Indemnity</li><li>
Domestic Partner Leave</li><li>
Wellness Programs</li><li>
401k Match</li><li>
Paid Time Off accumulates at start of employment and available to use.</li><li>
Tuition Reimbursement</li><li>
Employee Referral program</li><li>
Offer up to 40 hours per week and work assignments at other locations if home location dentist is unavailable for patients.</li><li>
Certification Reimbursement</li></ul><p>
Fair Labor Standards Act Classification: Non-Exempt</p><p><b>
EQUAL EMPLOYMENT OPPORTUNITY:</b></p><p><b>
HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.</b></p></div>

Dental Assistant

<div><div><div><div><h1 class="jobSectionHeader"><b>Medical Assistant II-Urgent Care - Muncie</b></h1>
</div></div><div></div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p><b>Overview</b>
</p><p><b>Schedule:</b></p><ul><li>
Full Time/Day Shift</li><li>
36 Hours Per Week</li><li>
3- 12 hrs. Shift 7:45 a.m.-8:15 pm</li><li>
Holiday/weekend rotation</li></ul><p></p><p><b><br>
Description</b>:</p><p>
Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership.</p><ul><li>
AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.</li><li>
High school diploma or equivalent required. Graduation from a Medical Assistant program preferred.</li><li>
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).</li><li>
Knowledge of OSHA, CLIA, and ADA required.</li><li>
Knowledge of ICD-10 and CPT coding required.</li><li>
TB validated (to administer or read) or validation obtained within 6 months of hire preferred.</li><li>
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.</li><li>
Knowledge of standard laboratory and medical procedures.</li><li>
Knowledge of insurance plans and third-party payers.</li><li>
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.</li><li>
Requires basic math and accurate data collection and entry skills.</li></ul><br>
</div><p></p><div><p>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>
</div></div></div><div></div><div><div><div><p>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</p></div></div></div></div>

Medical Assistant II-Urgent Care - Muncie

Explore 191+ Assoc patient access rep knee center east in Indianapolis this March. Find roles across top companies and apply now to boost your career.