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associate information management officer

United Nations High Commissioner For Refugees (UNHCR)

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>April 7, 2026
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>A (least hardship)
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONTR Local Professional Level
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2026-04-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>The Associate Information Management Officer provides technical coordination support, system implementation support, and supports the data protection governance for UNHCR project-funded initiatives, in close coordination and upon guidance on protection policy-related issues, implemented in cooperation with national and internal counterparts, including Protection, CBI, Programme, Supply, Development and other relevant units, in T&uuml;rkiye.
<br>
<br>
The position ensures that nationally embedded digital systems, structured data exchanges, and information management modalities supported by UNHCR are operationally effective, compliant with UNHCR data protection standards, and aligned with institutional policies, while supporting sustainability, continuity, and operational ownership by national counterparts.
<br>
<br>
The position is placed under the Data, Identity Management and Analysis Unit and the incumbent reports to the Information Management Officer. S/he will work closely with the other Units and rely on the guidance of the Data Protection FP on data policy-related matters.
<br>
<br>
General Background of Project or Assignment, Operational Context:
<br>
<br>
UNHCR T&uuml;rkiye implements multiple large-scale, project-funded initiatives to support asylum, registration, voluntary return, resettlement, and related information management processes. These initiatives increasingly rely on nationally embedded systems and inter-institutional data exchanges rather than parallel UNHCR-managed platforms.
<br>
<br>
The operational environment is characterised by:
<br>
<br>
<ul><li>Strong institutional integration with government systems and workflows
</li><li>High reliance on digital tools for processes undertaken
</li><li>Complex data governance requirements related to the processing of personal and protection-sensitive data across multiple institutions and organisational boundaries.
</li><li>Project-driven delivery models directly linked to donor-funded outputs and timelines
</li></ul><br>
In parallel, UNHCR T&uuml;rkiye supports initiatives to strengthen the availability, quality, and analytical use of national migration and asylum statistics with several institutions, including the Turkish Statistical Institute (TurkStat). These initiatives contribute to evidence-based decision-making, operational planning, and reporting aligned with international standards.
<br>
<br>
Building on the established Voluntary Return (VolRep) data-exchange modality jointly developed with the Directorate General of Migration Management (PMM), a structured data-exchange mechanism for resettlement processes is currently being developed and operationalised. The initiative is implemented as a project-funded, time-bound intervention and involves the processing of high volumes of sensitive personal data, requiring strong coordination, rigorous data protection safeguards, and efficient workflow management.
<br>
<br>
Given the scale, sensitivity, and institutional embedding of these initiatives, the operation requires a senior local role capable of sustained technical coordination with technical counterparts, translation of and operational requirements into technical solutions, management of data protection risks, and continuity across project phases.
<br>
<br>
Purpose and Scope of Assignment:
<br>
<br>
a) Project Technical Coordination
<br>
<ul><li>Provide data-focused technical support and contribute to the coordination of UNHCR-supported and project-funded initiatives implemented in cooperation with national and external stakeholders, contributing to data architecture, data governance, quality assurance, interoperability, protection safeguards, reporting requirements, and data exchange processes, as well as supporting analysis and continuous data improvement as needed.
</li><li>Contribute to the coordination of the design, implementation, enhancement, and maintenance of project outputs related to:
</li><li>Digital tools supporting national processes and UNHCR&rsquo;s technical/ digital cooperation and mobility-related processes
</li><li>Systems supporting workflows and inter-institutional data exchange
</li><li>Business intelligence, analytics, and reporting solutions
</li></ul>o Support the translation of protection, programme, and operational requirements into technical workflows, data models, and implementation plans, in coordination with relevant technical teams.
<br>
o Liaise with national institutions&rsquo; ICT units, UNHCR technical teams, and service providers to facilitate timely and quality delivery of project outputs.
<br>
o Support monitoring of implementation progress, flag emerging technical risks or bottlenecks, and contribute to the identification of corrective actions.
<br>
o Promote interoperability and alignment with national systems and agreed standards, under guidance from senior technical leads.
<br>
<ul><li>Provide technical guidance and operational support to project teams to ensure data protection and responsible data management practices, including advising on data minimization, purpose limitation, access control, retention measures, risk mitigation, and the conduct of DPIA trigger and technical risk assessments.
</li></ul><br>
b) Voluntary Return and Cash-Based Modality Support
<br>
<ul><li>Provide technical support for systems underpinning voluntary return and associated cash-based assistance modalities.
</li><li>Support coordination with relevant government counterparts to facilitate timely, consistent, and compatible provision of beneficiary data.
</li><li>Contribute to the definition, documentation, and maintenance of:
</li></ul>o Data fields, process flows, and system logic
<br>
o Quality assurance mechanisms, and exception-handling procedures
<br>
o System access arrangements and operational standard operating procedures (SOPs)
<br>
<ul><li>Support routine operational data exchanges that underpin high-volume processing.
</li><li>Contribute to system adaptations and refinements based on operational feedback and evolving project requirements, in coordination with the CBI Unit.
</li><li>Support monitoring mechanisms to track programme implementation and progress, in coordination with the Project Management.
</li><li>Contribute to capacity-building of technical users and administrators, including through the delivery of targeted trainings and guidance, in collaboration with the CBI Unit.
</li></ul><br>
c) Resettlement Data-Exchange Modality Development
<br>
<ul><li>Support the design and implementation of a structured resettlement data-exchange with PMM.
</li><li>Contribute to the definition of:
</li></ul>o Data scope, fields, and exchange logic
<br>
o Process flows and validation mechanisms
<br>
o Access control, auditability, and data protection safeguards
<br>
<ul><li>Support technical discussions, testing, and validation phases in coordination with relevant counterparts.
</li><li>Assist in the documentation and operationalisation of the modality under agreed project frameworks.
</li></ul><br>
d) Statistics, Reporting, and Data Integration
<br>
<ul><li>Support project activities, in coordination with PMM, ISKUR, TURKSTAT technical units and TurkStat.
</li><li>Support the validation, receipt, and integration of official datasets required for project monitoring, operational planning, and reporting.
</li><li>Contribute analytical inputs to project performance monitoring, donor reporting, and management decision-making processes.
</li></ul><br>
e) Capacity Building, Documentation, and Coordination
<br>
<ul><li>Support the design and delivery of technical briefings and trainings for national counterparts, UNHCR staff, and implementing partners.
</li><li>Contribute to the documentation of technical processes, workflows, and lessons learned to support sustainability and internal knowledge transfer.
</li><li>Prepare technical documentation, briefs, and progress updates related to assigned project components, under the guidance of senior staff.
</li><li>Support internal coordination across UNHCR units to promote consistency of technical approaches and adherence to institutional standards.
</li></ul><br>
CANDIDATE MINIMUM REQUIREMENTS, SELECTION CRITERIA
<br>
<br>
Required qualifications, language(s) and work experience:
<br>
<br>
Degree: For IC-9 - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Required
<br>
<br>
Language: Required: English and Turkish
<br>
Desirable: N/A
<br>
<br>
<ul><li>Bachelor&rsquo;s degree in information management, information systems, public administration, social sciences, or a related field
</li><li>Completion of UNHCR emergency-deployment trainings is an asset
</li></ul><br>
Minimum years of work experience:
<br>
<br>
Preferably;
<br>
<ul><li>Minimum 7&ndash;9 years of progressively responsible experience in information management, identity management, protection systems, or digital solutions
</li><li>Demonstrated experience with registration or individual case management systems, including UNHCR proGres and/or BIMS
</li><li>At least 5 years of experience working with government counterparts on system-level or inter-institutional data-exchange initiatives
</li><li>Proven experience in data protection, data governance, and responsible data-sharing
</li><li>Experience supporting project-based, multi-stakeholder implementations
</li><li>Demonstrated UNHCR emergency response experience
</li><li>At least 3 years of people-management experience
</li><li>Advanced technical coordination and analytical skills
</li><li>Strong understanding of data protection and information governance principles
</li><li>Ability to translate operational and protection requirements into technical solutions
</li><li>Strong drafting and documentation skills
</li><li>Ability to work independently with minimal supervision
</li><li>Strong stakeholder coordination and problem-solving abilities
</li></ul><br>
EVALUATION, MONITORING, SUPERVISION
<br>
<br>
Monitoring and Progress Controls:
<br>
<br>
The performance of the individual contractor will be monitored by the supervisor through regular review of deliverables, adherence to agreed timelines, and quality of outputs in line with UNHCR standards.
<br>
<br>
The incumbent will provide quarterly progress updates on assigned tasks, including implementation status of project activities, system development, data exchange processes, and coordination with stakeholders. These updates will include progress against planned outputs, identified risks, and proposed mitigation measures.
<br>
<br>
Progress will be assessed against agreed deliverables and milestones, including:
<br>
<br>
<ul><li>Operationalisation and maintenance of data-exchange modalities and digital tools
</li><li>Preparation and clearance of technical documentation (e.g. workflows, data models, SOPs)
</li><li>Completion of data protection requirements (e.g. DPIA triggers, risk assessments, data-sharing documentation)
</li><li>Delivery of analytical outputs and project monitoring reports
</li><li>Implementation of capacity-building activities
</li></ul><br>
The supervisor will conduct periodic review meetings (monthly and/or quarterly) to assess progress, address challenges, and adjust priorities where required.
<br>
<br>
Overall performance will be evaluated based on the extent to which the incumbent contributes to the effective implementation of project objectives and operational priorities.
<br>
<br>
Deliverables:
<br>
<br>
<ul><li>Functional coordination of assigned project-funded systems and data-exchange modalities
</li><li>Documented technical workflows, data models, and system processes
</li><li>Cleared data-sharing agreements and data protection documentation in close coordination with Data Protection FP
</li><li>Completed DPIA trigger assessments and technical risk assessments
</li><li>Project progress, analytical, and monitoring reports
</li><li>Training materials and completed capacity-building activities<br>
</li></ul><br>
<br>
Individual Contractor
<br>
<br>
Definition:
<br>
Individual contractor is an individual engaged by UNHCR under a contract of limited duration to provide skills or knowledge for the performance of a specific task or piece of work and engaged under an individual contract issued directly by UNHCR.
<br>
They are neither staff members of UnaNHCR under the Staff Regulations and Rules, nor Officials for the purpose of the Convention on the Privileges and Immunities of the United Nations of 13 February 1946.
<br>
<br>
Contract Duration/Renewal:
<br>
Any extension of an individual contract is subject to operational needs, satisfactory service, and availability of funds. There is no expectation of renewal or conversion of the individual contract beyond its expiry date.
<br>
<br>
Working Hours:
<br>
40 hours per week, inclusive of mandatory night shifts, possibility of work on weekends and official holidays as part of the assigned schedule.
<br>
<br>
Leave Entitlements:
<br>
Annual leave at the rate of two and a half working days per month.
<br>
Sick leave at the rate of two working days for each month of service.
<br>
<br>
Medical Coverage:
<br>
Cigna Health Insurance, also available optionally for eligible dependents subject to additional contribution rates and contract duration.
<br>
<br>
Remuneration:
<br>
Remuneration at the level of the vacancy based on the International Civil Services Commission (ICSC) salary scale.
<br>
<br>
Legal Requirements:
<br>
Individual Contractors must comply with relevant local legislation, including but not limited to those relating to taxation, social security requirements, licenses, work permits and visas, and other details stipulated in the terms of their contract. UNHCR undertakes no liability for taxes and social security contributions, duties or other contributions payable by the individual contract holder on payments made under the individual contract. The individual contract holders will not be reimbursed such taxes or granted any other benefit, payment or subsidy which is not expressly provided for in the contract under which they are engaged. UNHCR may require the individual contract holder to provide evidence within a reasonable time that they have registered for and are paying applicable taxation and social security to the relevant national authorities
<br>
<br>
Important to note: The Individual Contractor shall be responsible for paying any tax levied by his/her Government or other entities on his/her UNHCR earnings. Under no circumstances shall UNHCR be responsible for paying or reimbursing such taxes.
<br>
<br>
Host country Labor Law is not applicable.
<br>
<br>
Ministry of Foreign Affairs (MFA) Clearances and ID Cards:
<br>
Applications of non-Turkish candidates are subject to MFA clearance before any offer can be made. For cleared candidates who are recruited, MFA ID card applications will be processed while the issuance lies within the authority of the MFA.
<br>
<br>
Important to note: Once the MFA ID is issued, the time spent under an Individual Contract no longer counts toward eligibility for Turkish citizenship.
<br>
<br>
Application Requirements:
<br>
<br>
Applicants must ensure:
<br>
<ul><li>To apply for the vacancies timely through Workday. No late applications are accepted.
</li><li>To reflect their previous experience, language skills (including the mother tongue) and other assets in their Workday applicant profiles duly. Shortlisting is done based on the information provided in the applications only
</li><li>To attach their valid residence permits (both sides visible) in case they are non-Turkish nationals.
</li></ul><br>
PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME &amp; SURNAME INFORMATION.
<br>
<br>
Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.
<br>
<br>
UNHCR does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).
<br>
<br>
Only short-listed candidates will be notified. The recruitment process might include a written test and/or oral interview for this job opening. No late applications will be accepted.
<br>
<br>
External candidates should be legally present in T&uuml;rkiye at the time of application, recruitment, and hire.
<br>
<br>
Non-Turkish citizens are required to upload their residence permits or relevant documents under the &lsquo;Certifications&rsquo; section, by selecting the type as &lsquo;Personnel Administration &ndash; Other&rsquo;, in order to be considered for this job opening.
<br>
<br>
Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
<br>
<br>
For further information on how to apply, please visit the &lsquo;UNHCR - Application and Selection&rsquo; page at https://www.unhcr.org/how-to-apply.html.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2><p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p><p><i>Education
</i></p><p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Associate Information Management Officer

Regen Suppliers

<p>We are currently seeking a Patient Concierge Representative to join our organization operating in the field of international health tourism. Seeking a tourism department graduate with a b2 level english certificate</p><p>This role is ideal for a highly organized, patient-oriented professional who can manage the end-to-end patient journey while delivering an exceptional international patient experience.</p><p><i><b>Qualifications</b></i></p><ul><li>Must be a Turkish citizen</li></ul><ul><li>Must have one of the following:</li></ul><p>1. Graduation from a vocational high school, associate degree, or bachelor&rsquo;s degree program in Hotel Management, Tourism, or a related field</p><p>2. Holding a foreign language proficiency certificate as an Information Officer</p><p>3. Holding a valid Tourist Guide License issued by the Ministry</p><ul><li>Holding a B2-level foreign language certificate required for the Health Tourism Authorization Certificate</li></ul><p>Language proficiency must meet at least one of the following criteria:</p><p>1. A minimum score of 65/100 in a foreign language exam administered by &Ouml;SYM (e.g., YDS) in English or in the language of the international patients to be served, or an internationally recognized certificate accepted as equivalent by &Ouml;SYM</p><p>2. B2-level language proficiency certificate under the European Language Portfolio (in English or the relevant service language)</p><p>3. For dual citizens: a B2-level Turkish language proficiency certificate under the European Language Portfolio</p><p><i><b>Required Skills</b></i></p><ul><li>Strong interpersonal and communication skills</li></ul><ul><li>Empathy, patience, and a strong customer-service mindset</li></ul><ul><li>Excellent organizational and multitasking abilities</li></ul><ul><li>Basic knowledge of healthcare policies and procedures</li></ul><p><i><b>Roles &amp; Responsibilities</b></i></p><p><b>Scheduling &amp; Coordination</b></p><ul><li>Contact and manage leads received through the CRM system</li></ul><ul><li>Schedule, confirm, and reschedule consultations and procedures</li></ul><ul><li>Facilitate referrals and follow-up appointments</li></ul><ul><li>Coordinate and communicate all required information once a procedure is booked</li></ul><ul><li>Ensure 50% down payment prior to booking and full payment before the procedure</li></ul><p><b>Communication &amp; Liaison</b></p><ul><li>Act as a point of contact between patients, healthcare providers, and administrative staff</li></ul><ul><li>Address patient concerns and escalate issues to the appropriate department when necessary</li></ul><p><b>Data Entry &amp; Documentation</b></p><ul><li>Maintain accurate records of patient interactions and physicians&rsquo; recommendations</li></ul><ul><li>Upload and encode medical records into the CRM system</li></ul><ul><li>Update patient profiles in the clinic system as required</li></ul><p><b>Problem-Solving &amp; Conflict Resolution</b></p><ul><li>Handle patient complaints in a professional and empathetic manner</li></ul><ul><li>Collaborate with medical and administrative teams to resolve issues efficiently</li></ul><p><b>Additional Responsibilities</b></p><ul><li>Perform other duties as assigned by the Immediate Supervisor</li></ul><p>Job Type: Full-time</p><p>Pay: 40,000.00TRY - 50,000.00TRY per month</p><p>Work Location: Hybrid remote in Beşiktaş</p>

Patient Concierge Representative (Health Tourism)

World Health Organization

<div></div><div><div><b>Grade</b><b>:</b> P2</div><div><b>
Contractual Arrangement</b><b>:</b> Fixed-term appointment</div><div><b>
Contract Duration (Years, Months, Days)</b><b>:</b> 1 year ( Further extension subject to availability of funds and and satisfactory performance)</div><p></p><div><b>
Job Posting</b><b>:</b> Mar 25, 2026, 6:11:59 AM</div><div><b>
Closing Date</b><b>:</b> Apr 19, 2026, 4:59:00 PM</div><div><b>
Primary Location</b><b>:</b> T&uuml;rkiye-Istanbul</div><div><b>
Organization</b><b>:</b> EU/DPM Division of Programme Management</div><div><b>
Schedule</b><b>:</b> Full-time<div></div><div><br>
</div></div><div><b>
IMPORTANT NOTICE: </b>Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.<div>
</div></div><div><h2 class="jobSectionHeader"><b>
OBJECTIVES OF THE PROGRAMME</b></h2><p>
 The Division of Programme Management ensures the technical excellence of WHO/Europe&rsquo;s work. It coordinates and ensures coherence across WHO/Europe's health programmes, country support and the Special Initiative on Primary Health Care (PHC). The Division also leads planning and budgeting, resource mobilization and partnerships, communications and publications, governance and external relations, and language services.</p><p>
As part of the Division of Programme Management, the Corporate Communications and Publications unit coordinates internal and external communications, manages media relations and WHO/Europe&rsquo;s presence, provides targeted communication support to divisions and country offices, and oversees the publications process.</p><h2 class="jobSectionHeader"><b><br>
ORGANIZATIONAL CONTEXT</b></h2><p><b>
Describe (1) the work environment; (2) the role of the individual within the team &ndash; team member, specialist, etc.; (3) available guidelines, (4) degree of independence in decision-making and (5) nature and purpose of contacts within and outside the Organization.</b></p><p><b>
1 - Work Environment:</b></p><p>
The Communications Officer post is part of the Corporate Communications and Publications (CCP) unit. The team works in close collaboration with country offices, geographically dispersed offices (GDOs) and specialized project offices across the Region as well as the technical units based in Copenhagen.</p><p>
 <b>2 &ndash; Roles within the cluster &amp; communications team:</b></p><p>
The incumbent ensures that quality communications products showcasing WHO&rsquo;s impact at country level are produced, and that country offices have the tools, products and know-how to develop quality, timely and appropriate communications materials to key audiences. S/he works closely with Corporate Communications team members, and with communications colleagues in other divisions/units outside CCP. S/he develops and maintains effective working relations with WHO and UN communications groups. Raising awareness that a human rights and gender equality perspective is incorporated in policies, workshops and activities.</p><p>
 <b>3 &ndash; Available guidelines</b></p><p>
S/he is guided by resolutions and decisions of the World Health Assembly (WHA), the Executive Board (EB) and Regional Committee (RC) , Second European Programme of Work (EPW2), WHO&rsquo;s fourteenth Global Programme of Work (GPW14), SDGs, WHO/Europe communications strategy, global communications strategy, Country Cooperation Strategies, Biennial Collaborative Agreements with Member States, WHO global and WHO/Europe style guides, WHO basic documents, WHO manuals, Staff Rules, Directives of the Director-General (DG) and the Regional Director (RD).</p><p><b>
4 &ndash; Independence in decision-making &amp; and nature and purpose of contacts within and outside the Organization</b></p><p>
Under the supervision of the Press and Media Relations Officer and guidance of the Communications Manager, the incumbent undertakes routine communications tasks independently, drawing on technical skills and knowledge of WHO work at country level and communications style, ensuring the efficient delivery of timely, appropriate communications products. S/he seeks answers to queries and provides recommendations to country offices independently.</p><p><b>
Contacts within and outside the Organization</b></p><p>
Contacts inside the organization</p><p>
a) Communications Manager, CCP: for purposes of guidance and supervision; to decide on the orientation of the work; to brief and appraise on the development; to receive policy guidance; to solve special problems arising; and to collaborate and harmonize work.</p><p>
b) As part of the team, the incumbent works very closely with communications staff in technical units and with staff from country offices.</p><p>
Contacts outside the Organization</p><p>
UN Communication groups; communications staff in partner organizations and communications and media staff in ministries and other governmental entities.</p><h2 class="jobSectionHeader"><b>
DESCRIPTION OF DUTIES</b></h2><p>
The Communications Officer, (External Communications) is responsible for: (i) producing, in a timely manner, quality communications products that accurately illustrate WHO&rsquo;s work and impact in countries, (ii) developing and adapting global and regional communications products and activities for use at country level, and (iii) building communications capacity in country offices.</p><p>
 Under the supervision of the Press and Media Relations Officer and guidance of the Communications Manager the incumbent performs the following duties.</p><p><b>
Key duties:</b></p><p>
1. Communicating WHO impact at country / regional level</p><p>
a) Produces news stories, features, event notices, and other intelligence and information materials , of WHO&rsquo;s work at country level for internal/external audiences;</p><p>
b) Develops, quality controls and posts country-focused social media content, in collaboration with team;</p><p>
c) Works with select countries on national media relations and advises on media opportunities at national level.</p><p>
2. Strategic communications support to EURO Country Offices</p><p>
a) Assists in handling requests for communications support and guidance from country offices;</p><p>
b) Works with country offices on strengthening and maintaining their social media presence at national level;</p><p>
c) Supports country offices in developing and implementing their communications strategies and action plans; reviews communications components of country strategies in conjunction with the wider team.</p><p>
d) Maintains contacts list for communications focal points at country level.</p><p>
3. Communications capacity building</p><p>
a) Builds and maintains portfolio of strategic communications templates and tools for country offices (communications campaign materials, country office brochures, templates, advocacy materials, factsheets, new guidance, etc.);</p><p>
b) Supports in coordinating the Country Office Communications Network and regular meetings and capacity building for staff who have communications tasks/responsibilities;</p><p>
c) Supports the development of training materials including onboarding pack and provides training for country office staff where relevant;</p><p>
4. Other relevant duties as necessary and appropriate.</p><p><b>
REQUIRED QUALIFICATIONS</b></p><p><b>
Education</b></p><p><b>
Essential</b>: University degree (Bachelor's level ) in communications, journalism or related social science.<br>
<b>Desirable</b>: University degree (Master's level ) in any of the above fields. Public health or international relations qualifications.</p><p></p><p><b><br>
Experience</b></p><p><b>
Essential</b>: At least 2 years of professional experience in communications and/or international relations, with at least 1 year in an international environment. Demonstrated experience in developing and implementing communications strategies for public sector organizations; coordinating the development, writing and delivery of multilingual communications products/materials, such as news stories, brochures and social media content; organizing virtual meetings and coordinating professional networks; developing and disseminating campaign and advocacy materials; developing and delivering communications training; and analyzing communications activities and campaigns and drafting outcome reports.</p><p><b><br>
Desirable</b>: Relevant experience within WHO, the United Nations or other international organizations with focus on development/public health.</p><p><b><br>
Skills</b></p><p>
Good knowledge of current communication methods.</p><h2 class="jobSectionHeader"><b>
WHO Competencies</b></h2><p>
Teamwork,<br>
Respecting and promoting individual and cultural differences<br>
Communication , Producing results<br>
 Knowing and managing yourself</p><p><b>
Use of Language Skills</b></p><p><b>
Essential</b>: Expert knowledge of English.</p><p><b>
Desirable</b>: Intermediate knowledge of French, Russian, German.</p><p></p><h2 class="jobSectionHeader"><b><br>
REMUNERATION</b></h2><p>
WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 56,046 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2046 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.</p><h2 class="jobSectionHeader"><b><br>
ADDITIONAL INFORMATION</b></h2><ul><li><p>
This vacancy notice may be used to fill other similar positions at the same grade level</p></li></ul><ul><li><p>
Staff members who apply to this requisition and who had been separated as a result of the 2025 Prioritization and Realignment Process will be given special consideration</p></li><li><p>
Only candidates under serious consideration will be contacted.</p></li></ul><ul><li><p>
A written test and/or an asynchronous video assessment may be used as a form of screening.</p></li></ul><ul><li><p>
In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.</p></li></ul><ul><li><p>
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.</p></li></ul><ul><li><p>
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.</p></li></ul><ul><li><p>
The Director-General retains the discretion to not make any appointment to this vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description, including shortening the duration of the appointment.</p></li></ul><ul><li><p>
Staff members in other duty stations are encouraged to apply.</p></li></ul><ul><li><p>
WHO is committed to creating a diverse and inclusive environment of mutual respect. WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.</p></li></ul><ul><li><p>
WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.</p></li></ul><ul><li><p>
Persons with disabilities may request reasonable accommodations (modifications or adjustments to the application or recruitment process) to support their participation in the application and recruitment process. Please send an email to reasonableaccommodation@who.int with your full name, the vacancy number you are applying for, and specific details of the accommodation needed in your request.</p></li></ul><ul><li><p>
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.</p></li></ul><ul><li><p>
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.</p></li></ul><ul><li><p>
Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to a fixed-term position in the International Professional category (Grades P1-D2) are eligible for Geographical Mobility and may be assigned to any activity or duty station of the Organization throughout the world.</p></li></ul><ul><li><p>
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.</p></li></ul><ul><li><p>
The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.</p></li></ul><ul><li><p>
Please note that WHO's contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.</p></li></ul><ul><li><p>
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.</p></li></ul><ul><li><p>
For information on WHO's operations please visit: http://www.who.int.</p></li></ul><ul><li><ul><li>For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.</li></ul></li></ul><ul><li><p>
In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates</p></li></ul></div></div><p></p>

Communications Officer ( External Communications)

Imerys

<div><h2 class="jobSectionHeader"><b>The Company</b></h2><h2 class="jobSectionHeader"><b>
Imerys</b><b> is the world&rsquo;s leading supplier of mineral-based specialty solutions for the industry with &euro;3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers&rsquo; products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.</b></h2><h2 class="jobSectionHeader"><b>
Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.</b></h2><div></div><h2 class="jobSectionHeader"><b>
The Position</b></h2>
Customer &amp; Logistics Service Agent<div></div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><div>
JOB SUMMARY/PURPOSE</div><ul><li><div>
Optimise the delivery lead-time, transport costs and the Quality service focusing on customer satisfaction.</div></li><li><div>
Confirm availability of goods to the customers, discussing availability and collection data with the Production plant responsible.</div></li><li><div>
Manage relationships with carriers and forwarders, confirming dates, checking invoices, claims and export documents.</div></li></ul><div><br>
</div><div><div>JOB SCOPE/DIMENSIONS</div><ul><li><div>
Contribute to the On Time Delivery (OTD) and customer satisfaction indicators</div></li><li><div>
Contribute to the claims KPIs</div></li><li><div>
Responsible for maintaining a safe personal environment and acting safely at all times.</div></li><li><div>
Fully supports the location health, safety and environmental (EHS) programs by participating in their implementation, maintenance, enforcement and compliance with the company's programs.</div></li><li><div>
To support all STEP initiatives (<i>Saving Together through Excellence in Purchasing</i>) and participate actively in all requested projects.</div></li><li><div>
Customer service activities linked to support Sales as Sales reports or price checking.</div></li></ul><div></div><div>
 KEY TASKS AND RESPONSIBILITIES</div><ul><li><div>
Confirm sales orders to customers after planning discussion.</div></li><li><div>
Assure suppliers booking transport through TMS (Transwide) when ready, issue Delivery Notes and all related documents.</div></li><li><div>
Manage the customers urgent deliveries.</div></li><li><div>
Manage customer complaints in case root cause analysis impacts Supply Chain.</div></li><li><div>
Keep a closer relation with Customer Service to permit customers to receive all information related to the goods status.</div></li><li><div>
Send the purchase orders to suppliers, follow up these orders confirmations and also ETAs requested vs ETAs confirmed.</div></li><li><div>
Control suppliers deliveries conformity, costs generated by non-conformities (quality, delay) and that these costs are re-invoiced.</div></li><li><div>
Anticipate the delivery delay from suppliers and manage emergencies</div></li><li><div>
Forward all necessary documents to the logistics service providers</div></li><li><div>
Send input documents to the accounting department for invoices reconciliation</div></li><li><div>
Manage supplier complaints</div></li><li><div>
Ensure delivery and stock data reliability in software.</div></li><li><div>
Provide loaders short term and midterm information of daily collections.</div></li><li><div>
Follow up and monitor Supply Chain KPIs related to the function.</div></li></ul><div></div><div>
JOB SPECIFICATIONS</div><ul><li><div>
Minimum 5 years of experience in a similar function</div></li><li><div>
SAP user, preferably Hana version is a plus. Logos ERP user is an added value.</div></li><li><div>
Bachelor or Master in international Business &amp; Logistics and Supply Chain Management is a plus</div></li></ul><div>
Knowledge, skills, Imerys Leadership Behaviors</div><ul><li><div>
Strong background in all kinds of transport and export documents. Background as a customs agency or forwarder officer is an added value.</div></li><li><div>
Strong interpersonal skills to collaborate with several stakeholders, Sales, Customer services, Plant staff, Finance staff and forwarders / carriers representatives.</div></li><li><div>
Leadership. Able to coordinate small projects.</div></li><li><div>
Ability to work with ERP to execute administrative tasks. Logos / SAP</div></li><li><div>
Speak English and Turkish.</div></li></ul></div><div></div><h2 class="jobSectionHeader"><b>
Position Type</b></h2>
Full time<div>
and</div>
Fixed Term (Fixed Term)<div></div><div><i>
Only technical issues will be monitored through the below inbox:</i></div><div><i>
recruiting.support@ imerys.com</i><br>
<br>
<i>PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.</i><br>
<br>
<i>To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.</i></div><div></div><h3 class="jobSectionHeader"><b><i>
IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.</i></b></h3></div>

Customer & Logistics Service Agent

<p></p><div><p><b>Belong, Connect, Grow, with KBR!
</b></p><p></p><p><b>Program Summary</b></p><p>
The KBR UABOS Program provides comprehensive BASE OPERATING SUPPORT &ndash; INSTALLATION (BOS-I) services at Incirlik Air Base in Turkey. These services are delivered to support the 39th Air Base Wing, mission partners, and tenant units, encompassing a diverse range of personnel including transient, temporary duty (TDY), permanent party, and rotational personnel. The program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of UABOS and its associated units.</p><p></p><p><b>
Job Summary</b></p><p>
The <b><i>UABOS (Turkey) IT Manager</i></b> will provide on-site IT support for the United States Air Forces in Europe Air Forces Africa Base Operating Support (UABOS) in Turkey. This role requires a highly skilled professional with specialized expertise in IT management, capable of interpreting business needs, recommending best practices, and identifying innovative technical solutions. The IT Manager will work independently, leveraging advanced technical skills to resolve complex IT challenges efficiently</p><p></p><p><b>
Roles and Responsibilities
</b></p><ul><li>Support the identification and implementation of process changes to improve customer support.</li><li>
Identification and implementation of process changes to improve support to the customer.</li><li>
Provide help desk support to the entire Team to include subcontractors as required.</li><li>
Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.</li><li>
Act as a trusted liaison with IT and Program personnel to deliver desired solutions.</li><li>
Manage site mobilizations and demobilizations, as well as full life cycle support.</li><li>
Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users.</li><li>
Coordinate with Operational Management and IT staff to accumulate and report information as requested.</li><li>
Gather and refine specifications and requirements based on technical and functional needs.</li><li>
Maintain local user accounts and act as the local KBR system Security Officer</li><li>
Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.</li><li>
Perform computer imaging and deployment.</li><li>
Assist users with hardware and software configuration of computers and accessories.</li><li>
Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).</li><li>
Provide local client support for a variety of business applications</li><li>
Provide additional assistance as needed to support requirements and directives.</li><li>
Perform regular system backups to ensure protection of data.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Basic Qualifications
</b></p><ul><li>Must be a U.S. Citizen with a current U.S. Driver&rsquo;s License (minimum &ldquo;C&rdquo; Class)</li><li>
Must possess passport book (not passport card) with at least 12 months of remaining validity AND with at least 4 blank visa/stamp pages remaining.</li><li>
Must possess driver's license with at least 6 months of remaining validity</li><li>
Shall possess an Associate&rsquo;s or higher degree in Computer Science from an accredited college, university, or equivalent and DoD 8570 .01-M IAT Level I</li><li>
Must currently possess or be able to obtain a U.S. Government (USG) issued Secret Clearance</li><li>
Shall have four years&rsquo; experience administering a mini-computer system and local area network (LAN).</li><li>
Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer, printers, and peripherals.</li><li>
Capable of performing data systems backups</li><li>
Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer.</li></ul><ul><li>
Proficiency in using computers and related software such as Microsoft Office and other common office products.</li><li>
Knowledge in systems specific to Civil Engineering, NexGen IT System(s) and associated subsystems.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>
B.A./B.S. in Computer Science or other related program fields, or equivalent in work experience.</li><li>
Experience managing and/or working OCONUS within a United States Government contract.</li></ul></div><p></p>

UABOS Turkey: IT Manager

IQVIA

<div><div><div>Istanbul, Turkey | Full time | Home-based | R1533906</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><br>
Our ever-growing <b>Lifecycle Safety Medical</b> team is expanding. The role participates in all aspects of the Medical Safety activities as per scope of work. This includes, but is not limited to providing and maintaining of PV and risk management expertise to internal and external stakeholders, maintaining knowledge relevant to allocated product portfolios, conducting medical evaluation of post-marketing adverse drug reactions, review and contribution to signal management and benefit-risk evaluation of drugs in clinical trial and post marketing set up, preparation, and/or contribution to responses to questions from health authorities, reviewing and contributing to periodic aggregate reports, contributing to safety review of study protocols, investigators brochure and other reference safety information, and serving as an internal consultant for any medical support for pharmacovigilance operations.</div><div>
Associate Medical Safety Director</div><div>
Role responsibilities:</div><ul><li><div>
Providing aggregate reviews of safety information, including clinical data, to maintain oversight of a product&rsquo;s safety profile</div></li><li><div>
Leads signal detection and analysis, including, signal detection strategy, frequency, and timing, reviews the Signal Detection Reports and other sources of data as applicable, raises potential signals for team discussion, contributes to safety analysis reports presentations of signal evaluation data as appropriate</div></li><li><div>
Providing medical review and contribution to IND Annual Reports, EU Periodic Benefit Risk Evaluation Reports, EU Periodic Safety Update Reports, EU Development Safety Update Reports, US Periodic Reports</div></li><li><div>
Providing medical review and contribution to Development Risk Management Plans, EU Risk Management Plans or US Risk Evaluation and Mitigation Strategies</div></li><li><div>
Review and contribute to benefit-risk evaluation of drugs in clinical trial and post marketing set up</div></li><li><div>
Providing safety oversight and contribution for label development, review, and updates</div></li><li><div>
Provide medical safety contributions to the Integrated Safety Summary or Common Technical Document</div></li><li><div>
Performing medical review and clarification of trial-related Adverse Events (AEs) and post-marketing adverse drug reactions (ADRs) including narrative content, queries, coding, expectedness, seriousness, causality, and company summary and serve as an internal consultant to pharmacovigilance case processing teams</div></li><li><div>
Representing safety and clinical data review findings during internal and external stakeholder meetings</div></li><li><div>
Providing medical safety support, contribution, and attendance at Safety Governance and other Meetings as needed</div></li></ul><div>
Do you have the skills, experience and qualification required for the role:</div><ul><li><div>
A medical degree from an accredited and internationally recognized medical school</div></li><li><div>
Around three years of clinical practice experience with two additional years in the pharmaceutical or associated industry, or equivalent combination of education, training and required experience</div></li><li><div>
Knowledge of applicable federal and local regulations and guidelines pertaining to clinical research including knowledge of regulations and guidelines pertaining to safety and good clinical practice and clinical trials and pharmaceutical research process</div></li><li><div>
Maintain knowledge of assigned product portfolio, therapeutic area, and recent literature</div></li><li><div>
Experience in Signal detection, Aggregate reports and Risk management.</div></li><li><div>
Capability to synthesize and critically analyze data from multiple sources and communicate complex clinical issues and analyses orally and in writing</div></li><li><div>
Ability to establish and meet priorities, deadlines, and objectives</div></li><li><div>
Demonstrated skills in contributing to multiple assignments required, capacity to work under pressure as well as initiative and flexibility and ability to adapt to changing business needs</div></li><li><div>
Ability to establish and maintain effective working relationships with coworkers, managers, and clients, including mentorship if needed</div></li></ul><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div></div></div><div></div>

Associate Medical Safety Director- Sponsor Dedicated

PepsiCo

<div>Overview:
<div>At PepsiCo, you&rsquo;ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Pepsi, Lay&rsquo;s and Lipton Ice Tea, our work touches millions of people every day.</div><div>
</div><div>
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.</div><div>
</div><div>
Whatever your role, you&rsquo;ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.</div><div></div><div><br>
We are looking for an Environmental, Health, Safety &amp; Environment Manager to join our Supply Chain team at Kocaeli Suadiye Plant and report directly to the Plant Manager.</div>
Responsibilities:
<ul><li>Establish and manage a proactive EHS culture</li><li>
Demonstrate professional maturity and ability to act as a change leader by influencing all levels of the organization to drive continuous improvement in EHS performance</li><li>
Exercise a leadership, coordination, and communication role with plant leadership to drive continuous EHS improvement across the plant</li><li>
Be a subject matter expert in safety and environmental regulations as well as have GEHSMS compliance experience</li><li>
Be highly skilled at implementing processes that will lead to sustained EHS performance improvements</li><li>
Ensure compliance with GEHSMS policies, procedures and local regulations</li><li>
Manage local EHS budget Lead the development and implementation of the EHS Annual Operating Plans and EHS Action Plans for the plant</li><li>
Develop, implement, execute and manage strategies to prevent workplace injuries, environmental incidents</li><li>
Conduct EHS activities such as training/auditing/assessing to ensure ongoing compliance with regulatory requirements and GEHSMS standards</li><li>
Perform risk assessments and assist in the implementation of effective physical and/or behavioral control measures.</li><li>
Recognize and verify the effectiveness of in-place control measures Identify unsafe equipment operation and conditions while demonstrating knowledge of appropriate corrective action for unsafe conditions or equipment use</li><li>
Complete root cause analyses and develop corrective action plans to address root basic causes and management system weak spots through the use of GEHSMS cause analysis techniques</li><li>
Be a key contact for global online data tracking and reporting system (myEHS), enter related data into the system and monitor sectoral KPIs from the system</li><li>
Lead Multi-Site Certification (MSC) GEHSMS audits and regulatory audits Provide technical and process knowledge for wastewater treatment and waste management</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in <b>Environmental Engineering</b></li><li><b>
At least B Class Safety </b>Specialist Certificate Environment Officer Certificate from Ministry of Environment is an asset</li><li>
Effective communication and interpersonal skills and presence in meetings and training environments</li><li>
Ability to work collaboratively with colleagues to create a results-driven, team-oriented environment</li><li>
Proactive, action-oriented executor with a strong focus on delivery and accountability</li><li>
Ability to handle multiple priorities and meet critical deadlines HSE management experience in FMCG manufacturing environment</li><li>
Knowledge and experience with EHS Management Systems (ISO14001, ISO 50001 and ISO 45001) and their deployment</li><li>
Hands-on experience in wastewater treatment plant operations and compliance is strongly preferred</li><li>
Proficiency in English NEBOSH certification is preferred</li><li>
Fluency in English (written and spoken)</li></ul></div>

Health, Safety & Environment Manager

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