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avp administration services asset management

First Abu Dhabi Bank (FAB)

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide comprehensive administrative and operational support to FAB Asset Management teams and executives, ensuring smooth day-to-day functioning across departments
  </li>
  <li>
   Coordinate and manage office logistics, documentation, and communication workflows, supporting efficient delivery of business objectives
  </li>
  <li>
   Support vendor management, travel coordination, and procurement activities related to offices and premises in line with FAB AM operational procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational skills with attention to detail and accuracy in timely delivery milestones by engaging with multiple internal and external stakeholders
  </li>
  <li>
   Ability to manage administrative processes in a structured, compliant, and timely manner
  </li>
  <li>
   Excellent communication and coordination skills to support cross-functional teams
  </li>
  <li>
   Manage daily administrative activities including scheduling, filing, and correspondence
  </li>
  <li>
   Support procurement, vendor onboarding, and payment requests
  </li>
  <li>
   Coordinate travel, expense management, and executive support activities
  </li>
  <li>
   Maintain accurate records
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Administrative coordination
  </li>
  <li>
   Office management logistics
  </li>
  <li>
   Reporting and internal communication
  </li>
  <li>
   Vendor and facilities coordination
  </li>
  <li>
   Years of experience: 7+ years
  </li>
 </ul>
</div>


AVP, Administration Services - Asset Management

AD Ports Group

<div>
 <p>
  <strong>
   KEY RESPONSIBILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Plan, coordinate, and support the delivery of assigned Noatum Ports events, exhibitions, sponsorships, and marketing activities from planning to completion.
  </li>
  <li>
   Coordinate with internal stakeholders, external suppliers, event organizers, and business units to ensure all event requirements are delivered on time and within approved budget.
  </li>
  <li>
   Maintain an updated global events calendar covering upcoming events, exhibitions, sponsorships, participation status, key deadlines, and assigned actions.
  </li>
  <li>
   Prepare post-event summary reports covering key highlights, costs, logistics feedback, supplier performance, challenges, and improvement recommendations.
  </li>
  <li>
   Monitor event budgets, timelines, logistics, and delivery risks, and escalate any budget variances, delays, or issues to the team leader in a timely manner.
  </li>
  <li>
   Coordinate the production of marketing collateral, giveaways, branded materials, brochures, banners, and other communication assets as required.
  </li>
  <li>
   Ensure all marketing collateral and branded materials are reviewed and approved by the brand team before printing, production, or external use.
  </li>
  <li>
   Support supplier sourcing by obtaining required quotations, preparing supplier comparisons, and maintaining a clear record of supplier selection rationale.
  </li>
  <li>
   Coordinate the registration of new suppliers in the AD Ports Group procurement system before initiating any purchase order or service request.
  </li>
  <li>
   Process purchase orders, vendor payment requests, invoices, and related procurement documentation in line with approved internal timelines and complete requester information.
  </li>
  <li>
   Maintain a live tracker of open purchase orders, pending approvals, payment requests, supplier invoices, and procurement status updates.
  </li>
  <li>
   Review open purchase orders on a monthly basis and escalate overdue items, delays, or pending approvals to the team leader within the required timeframe.
  </li>
  <li>
   Track marketing collateral and event-related spending on a quarterly basis using an organized Excel-based format and report updates to the team leader.
  </li>
  <li>
   Coordinate website content updates by providing complete, accurate, and timely written content, images, and required information to the assigned web developer and relevant team members.
  </li>
  <li>
   Maintain organized and up-to-date digital asset folders for marketing materials, event files, brand assets, photos, videos, reports, and shared working documents, including regular monthly folder clean-ups.
  </li>
 </ul>
 <p>
  <strong>
   KNOWLEDGE &amp; SKILLS
  </strong>
 </p>
 <p>
  Educational and Technical Qualifications:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in business administration, Marketing, Communication, or a related field.
  </li>
 </ul>
 <p>
  Language Skills:
 </p>
 <ul>
  <li>
   Excellent command of English (written and verbal) &mdash; mandatory.
  </li>
  <li>
   Arabic language skills are required.
  </li>
 </ul>
 <p>
  Years of Experience:
 </p>
 <ul>
  <li>
   Minimum 2&ndash;4 years of experience in a marketing, communications, administrative, or events coordination role.
  </li>
 </ul>
 <p>
  Nature of Experience:
 </p>
 <ul>
  <li>
   Demonstrated experience in event coordination and logistics management.
  </li>
  <li>
   Practical knowledge of procurement processes, supplier management, and purchase order systems.
  </li>
  <li>
   Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) &mdash; Excel skills at intermediate level or above are essential.
  </li>
  <li>
   Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Experience supporting digital marketing and website administration tasks is an advantage.
  </li>
  <li>
   Familiarity with AD Ports Group procurement and financial governance processes is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Technical Competencies required for the role
  </strong>
 </p>
 <ul>
  <li>
   Event Coordination &amp; Exhibition Logistics
  </li>
  <li>
   Marketing Collateral Procurement &amp; Inventory Management
  </li>
  <li>
   Purchase Order Processing &amp; Vendor Management
  </li>
  <li>
   AD Ports Group Procurement Policies &amp; Compliance
  </li>
  <li>
   Microsoft Excel &ndash; Budget Tracking &amp; Reporting
  </li>
  <li>
   Digital Asset Folder Management &amp; Organization
  </li>
  <li>
   Website Content Administration Support
  </li>
  <li>
   Project Tracking &amp; Administrative Coordination
  </li>
  <li>
   Supplier Sourcing &amp; Quotation Management
  </li>
  <li>
   Budget Monitoring &amp; Cost Reporting
  </li>
  <li>
   Post-Event Reporting &amp; Documentation
  </li>
  <li>
   Brand Approval Process &amp; Collateral Sign-Off
  </li>
 </ul>
 <p>
 </p>
</div>


Specialist – Marketing and Communication

RINA

<p></p><div><div><div><div><div><b>Posting Date: </b>15 May 2026
</div></div></div></div><div><div><div><div><b>City: </b>Abu Dhabi
</div></div></div></div><div><div><div><div><b>Location:
</b>Abu Dhabi, Abu Dhabi, AE
</div></div></div></div><div><div><div><div><b>Contract Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Division: </b>Operations and Maintenance Engineering
</div></div></div></div><div><div><div><div><b>Level of experience: </b>Senior
</div></div></div></div><div><div><div><div><div>RINA is currently recruiting for a <b>UAE Senior Energy Maintenance Engineer</b> to join its office in Abu Dhabi within the <b>Operations and Maintenance Engineering</b> Division.
</div><div><div><div><div><b>Mission</b></div>
</div><div><div>
The Senior Maintenance Engineer leads and oversees various aspects of asset maintenance within engineering consulting projects. This role involves managing project technical documentation, developing asset registers, implementing CMMS templates, creating maintenance plans, and workload planning. The senior engineer utilises mechanical handling software such as Autocad, Navisworks, SmartPlant, and MS Office to execute tasks efficiently. The incumbent is responsible for providing guidance and mentorship to junior engineers, ensuring the successful execution of assigned tasks and compliance with relevant standards and regulations.</div>
</div></div><div><div><div><b>
Key Accountabilities</b></div>
</div><div><div>
Project Technical Documentation Management<br>
<ul><li>Lead the management of project technical documentation, ensuring accuracy, completeness, and compliance with project requirements and standards.</li><li>Provide guidance to junior engineers in organizing and maintaining documentation for easy accessibility and retrieval.</li><li>Review and approve technical documentation to ensure quality and adherence to standards.</li></ul>
Asset Register Development<br>
<ul><li>Lead the development and maintenance of asset registers for client projects, ensuring accurate recording of asset information.</li><li>Provide mentorship to junior engineers in capturing and updating asset information in asset registers.</li><li>Ensure alignment of asset registers with project objectives and client needs.</li></ul>
CMMS Templates Development and Implementation<br>
<ul><li>Design and develop customized Computerized Maintenance Management System (CMMS) templates, leveraging expertise in asset maintenance management.</li><li>Lead the implementation of CMMS templates, ensuring effective utilization for maintenance management activities.</li><li>Mentor junior engineers in customizing CMMS templates to meet specific project requirements.</li></ul>
Maintenance Plan and Workload Planning<br>
<ul><li>Develop comprehensive maintenance plans and conduct workload planning to optimize maintenance activities and resources.</li><li>Provide guidance to junior engineers in developing maintenance plans aligned with project timelines and objectives.</li><li>Ensure efficient allocation of resources for maintenance activities to meet project requirements.</li></ul>
Utilization of Mechanical Handling Software and MS Office<br>
<ul><li>Utilize mechanical handling software (Autocad, Navisworks, SmartPlant) and MS Office applications proficiently to support asset maintenance activities.</li><li>Mentor junior engineers in effectively using software tools for project-related tasks, providing technical guidance and support.</li><li>Stay updated with advancements in software tools and technologies relevant to asset maintenance engineering.</li></ul>
Leadership and Mentorship<br>
<ul><li>Provide leadership and mentorship to junior engineers, guiding them in executing assigned tasks and developing skills in asset maintenance engineering.</li><li>Foster a collaborative and supportive work environment, encouraging knowledge sharing and continuous learning among team members.</li><li>Serve as a technical resource and point of contact for project-related inquiries and issues.</li></ul></div>
</div></div><div><div><div><b>
Education</b></div>
</div><div><div>Bachelor&rsquo;s Degree in Mechanical Engineering or Materials Engineering</div></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Extensive +8 years experience in asset maintenance management, preferably in an engineering consulting environment.</li><li>Proficiency in mechanical handling software (Autocad, Navisworks, SmartPlant) and MS Office.</li><li>Strong leadership and mentoring skills, with the ability to guide and develop junior engineers.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Superior communication and interpersonal skills, with the ability to collaborate effectively with multidisciplinary teams.</li><li>Thorough understanding of relevant standards and regulations in asset maintenance engineering.</li></ul>
</div></div><div><div><div><b>
Competencies</b></div>
</div><ul><li>WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
</li><li>FORESIGHT &amp; INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
</li><li>PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
</li><li>INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
</li><li>DOMAIN &amp; BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.</li></ul></div></div><br>
<div></div>
<div>
RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure &amp; mobility, industry, research &amp; development sectors. Our business model covers the full process of project development, from concept to completion.</div><br>
<div></div>
<div><i>
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.</i></div></div></div></div></div></div><p></p>

UAE Senior Energy Maintenance Engineer

Citco

<div><div><p><b>About Citco:
</b></p><p>The market leader. The premier provider. The best in the business. At Citco, we&rsquo;ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we&rsquo;ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
</p><p><b>About the Team &amp; Business Line:
</b></p><p>Fund Administration is Citco&rsquo;s core business, and our alternative asset and accounting service is one of the industry&rsquo;s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.</p></div></div>
<br><div><p><b>Your Role:
</b></p><ul><li>Working within a new office environment, you will help to execute a robust training program for new staff.
</li><li>Work closely with the Client Integration team and operations teams in the onboarding of a large, complex strategic client
</li><li>Work directly with key functional teams, located both onshore and offshore, to ensure optimal client delivery.
</li><li>Manage a team of fund accountants by providing ongoing training and support to ensure team/individual goals/objectives are met.
</li><li>Provide on-going coaching and feedback to team.
</li><li>Ensure employees are engaged, motivated and developed to maintain high quality work that proactively exceeds client expectations.
</li><li>Through excellent problem solving skills, you will continually seek to improve the quality and productivity of internal processes and controls
</li><li>Participate in performance management conversations.
</li><li>Prepare a monthly reporting package for your clients.
</li><li>Review monthly financial statements and reconciliation packages prepared by the staff.
</li><li>Act as a liaison with the client on matters relating to the preparation of the monthly reporting package.
</li><li>Applies strong business knowledge and technical expertise to develop and recommend solutions to complex problems.
</li><li>Review daily/monthly operational/control reporting.
</li><li>Assist with ad hoc projects.
</li><li>Prepare responses to the client on any number of issues and queries which they are requesting from time to time.
</li><li>Review administrative/accounting procedures and recommend solutions in order to work towards a more efficient NAV production process.
</li><li>Participate in strategic departmental and corporate initiatives.</li></ul></div>
<br><div><p><b>About You:
</b></p><ul><li>University degree in accounting, finance, economics; or professional accounting designation (CGA, CMA, CA, CPA, CFA)
</li><li>Experience in financial services industry, particularly with hedge funds and/or investment companies
</li><li>Extensive Supervisory and Managerial experience
</li><li>Excellent verbal and written communication skills
</li><li>Proficient with Microsoft Office (especially Excel) and Outlook Demonstrated financial reporting / analytical / organizational skills
</li><li>Proven ability to work in a challenging, professional and deadline driven work environment.
</li><li>Experience in Fund of Fund structures, preferably with exposure to private equity and hedge fund investments
</li><li>Strong understanding of the transaction and investment cycle of private equity funds
</li></ul><p><b>Our Benefits
</b></p><p>Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
</p><p>We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
</p><p>Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.</p></div>

Assitant Vice President | Abu Dhabi

Headway Holiding Group SPC LLC

<p><b>Company Overview</b></p><p><b>Headway Group</b> (www.headwayms.com) is a premier, multi-disciplinary technical provider specializing in high-end Construction, Facility Management, Design, and Fit-Out services. We operate at the intersection of technical excellence and operational precision, delivering turnkey solutions across the UAE&rsquo;s residential and commercial sectors. We are seeking a meticulous, high-energy professional to manage our front-line operations and bridge the gap between technical service delivery and elite customer engagement.</p><p><b>Job Purpose</b></p><p>The <b>Front Office Coordinator &amp; Tenant Relations Associate</b> serves as the critical communication hub for Headway&rsquo;s Facility Management and Property Maintenance divisions. This role ensures seamless documentation flow, maintains rigorous tenant follow-ups, and manages the initial &quot;Inquiry Module&quot; of our CRM to drive operational efficiency and high client retention.</p><p><b>Core Technical &amp; Operational Responsibilities</b></p><ul><li><b>Customer Engagement &amp; Inquiry Management:</b> Act as the primary point of contact for clients and tenants, managing the <b>Inquiry Module</b> within the CRM to ensure every request is logged and triaged correctly.</li><li><b>Tenant Follow-up &amp; SLA Adherence:</b> Execute strict notification protocols, ensuring 7-day and 3-day reminder thresholds are met for renewals, maintenance visits, or pending documentation.</li><li><b>Documentation &amp; Process Integrity:</b> Manage and archive project/property documents, ensuring that once tasks are completed, they are &quot;step-locked&quot; in the system to maintain data security.</li><li><b>Reporting &amp; Data Management:</b> Utilize <b>Microsoft Excel, Word, and Google Sheets</b> to maintain real-time trackers for tenant feedback, maintenance logs, and asset history.</li><li><b>Front Desk Operations:</b> Manage all incoming/outgoing correspondence, visitor logs, and telephone inquiries with a focus on technical clarity and professional communication.</li><li><b>Inter-Departmental Coordination:</b> Facilitate smooth &quot;hand-offs&quot; between the Sales/Inquiry team and the Operations/Technical teams to ensure field technicians are dispatched accurately.</li></ul><p><b>Required Technical Skills &amp; Qualifications</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.</li><li><b>Technical Proficiency:</b> Advanced knowledge of <b>Microsoft Word, Excel (formulas, data entry, VLOOKUPs), and Google Sheets</b> is mandatory.</li><li><b>Communication:</b> Exceptional verbal and written English communication skills; ability to translate technical maintenance jargon into clear client updates.</li><li><b>Experience:</b> Minimum 3&ndash;5 years of experience in a front-office, property management, or facility management coordinator role within the UAE.</li><li><b>CRM Knowledge:</b> Familiarity with integrated CRM workflows (e.g., Zoho, CAFM) and understanding of &quot;read-only&quot; data protection protocols</li></ul><p>Ability to commute/relocate:</p><ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your current UAE Visa status?</li><li>What is your earliest joining date / notice period?</li><li>How many years of relevant experience do you have within the UAE?</li></ul><p>Work Location: In person</p>

Front Office Administrator

<p></p><div><div><div><div><div><b>Posting Date: </b>15 May 2026
</div></div></div></div><div><div><div><div><b>City: </b>Abu Dhabi
</div></div></div></div><div><div><div><div><b>Location:
</b>Abu Dhabi, Abu Dhabi, AE
</div></div></div></div><div><div><div><div><b>Contract Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Division: </b>Operations and Maintenance Engineering
</div></div></div></div><div><div><div><div><b>Level of experience: </b>Senior
</div></div></div></div><div><div><div><div><div>RINA is currently recruiting for a <b>UAE Senior Reliability Engineer</b> to join its office in Abu Dhabi within the <b>Operations and Maintenance Engineering</b> Division.
</div><div><div><div><div><b>Mission</b></div>
</div><div><div>
The Senior Asset Reliability Engineer leads our team in the development and implementation of reliability-centered maintenance (RCM) programs, management of project technical documentation, and execution of reliability, availability, and maintainability (RAM) studies. The Senior Asset Reliability Engineer is also be responsible for providing technical leadership, mentoring junior engineers, and driving continuous improvement initiatives within the energy division.</div>
</div></div><div><div><div><b>
Key Accountabilities</b></div>
</div><div><div>
RCM Program Development:<br>
Lead the development and implementation of comprehensive reliability-centered maintenance programs, leveraging advanced methodologies and tools to optimize asset performance and reliability.<br>
Identify critical assets, failure modes, and maintenance strategies to enhance asset reliability and mitigate risks.<br>
Project Management and Documentation:<br>
<ul><li>Manage project technical documentation, ensuring accuracy, completeness, and compliance with industry standards and client requirements.</li><li>Develop and maintain documentation such as specifications, procedures, calculations, reports, and other engineering deliverables, overseeing thorough review and approval processes.</li></ul>
RAM Studies Development:<br>
<ul><li>Conduct reliability, availability, and maintainability (RAM) studies to evaluate the performance and reliability of energy infrastructure assets, identifying opportunities for improvement and risk mitigation.</li><li>Develop innovative solutions and strategies to optimize asset reliability and minimize downtime.</li></ul>
Technical Publications and Training:<br>
<ul><li>Develop technical publications, white papers, and training materials related to asset reliability engineering, sharing best practices and innovative solutions with clients and industry stakeholders.</li><li>Deliver technical presentations and training sessions to clients and internal teams, disseminating knowledge and expertise in asset reliability management.</li></ul>
Task Activities Ownership:<br>
<ul><li>Take ownership of all activities pertaining to assigned tasks, ensuring timely completion and adherence to project objectives and deadlines.</li><li>Lead engineering activities associated with the task, including documentation development, technical analysis, and solution implementation, with thorough review and approval processes in place.</li></ul></div>
</div></div><div><div><div><b>
Education</b></div>
</div><div><div>Bachelor&rsquo;s Degree in Mechanical Engineering or Electrical Engineering</div></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><div>
Minimum of 8 years of experience in asset reliability engineering, preferably in the energy sector.<br>
Strong knowledge and experience in reliability-centered maintenance (RCM) principles and methodologies.<br>
Proficiency in conducting reliability, availability, and maintainability (RAM) studies (MAROS, RAMP) and analyzing complex technical data.<br>
Ability to read PFDs, P&amp;IDs, mechanical drawings and engineering documentation.<br>
Knowledge of upstream and downstream processes and equipment.<br>
Excellent project management skills, with the ability to manage multiple tasks and priorities simultaneously.<br>
Effective communication and presentation skills, with the ability to convey technical concepts to diverse audiences.</div>
</div></div><div><div><div><b>
Competencies</b></div>
</div><ul><li>WORKPLACE DYNAMICS - Resourcefulness in shaping progress and working efficiently.
</li><li>FORESIGHT &amp; INSIGHT - Context awareness adopting a systemic perspective and informed decision making.
</li><li>PERSONAL EMPOWERMENT - Ownership for life, work and results, striving to grow professionally and personally.
</li><li>INTERPERSONAL INFLUENCE - Skills and strategies we use to interact effectively with others.
</li><li>DOMAIN &amp; BUSINESS ACUMEN - Applying a scientific approach and critical thinking in operations and solution development within area of expertise.</li></ul></div></div><br>
<div></div>
<div>
RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure &amp; mobility, industry, research &amp; development sectors. Our business model covers the full process of project development, from concept to completion.</div><br>
<div></div>
<div><i>
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.</i></div></div></div></div></div></div><p></p>

UAE Senior Reliability Engineer

Bybit

<div>
 <p>
  <strong>
   Bybit Introduction：
  </strong>
 </p>
 <p>
  Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 </p>
 <p>
  Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Please note that the ability to read and type in both Arabic and English is a must!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Assist clients on all inquiries via live chat or email.
  </li>
  <li>
   Ensure efficient and excellent customer service experience provided.
  </li>
  <li>
   Be well equipped with the Company's platform/product including keeping abreast of general market conditions.
  </li>
  <li>
   Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.
  </li>
  <li>
   Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management.
  </li>
  <li>
   Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
  </li>
  <li>
   Continuously seek improvement to enhance team&rsquo;s performance and work efficiency including overall work process.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Requirement:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.
  </li>
  <li>
   Minimum diploma in business administration or business management with keen and sharp eye for numbers.
  </li>
  <li>
   Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email).
  </li>
  <li>
   Advantageous for candidates with experience working in financial institutions, fintech.
  </li>
  <li>
   Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
  </li>
  <li>
   Proficient in
   <strong>
    English &amp; Arabic
   </strong>
   in communication and writing in order to liaise with dedicated market counterparts.
  </li>
  <li>
   Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms.
  </li>
  <li>
   Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
  </li>
  <li>
   Able to perform 5 days' shift work including weekends &amp; Public Holidays (8am-5pm /4pm-1am /12am-9am).
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Service Specialist (Emirati)

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