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avp infrastructure architecture manager mgn pak tech data centre and atms mit pakcoe

Mashreq

<div>
 The purpose of Architecture Manager focused on Technology Infrastructure is to ensure that the organization's technology infrastructure aligns with its business goals and operates efficiently, securely, and cost-effectively. This role involves strategic planning, designing, and overseeing the implementation of technology infrastructure to support current and future business needs.
</div>


AVP - Infrastructure Architecture Manager.MGN Pak - TECH - Data Centre and ATMs.MIT - PAKCOE

Aga Khan University

<div><div>Senior Manager, Service Delivery - (2500001Z)</div><div><div><br>
</div><p><b>Entity:</b> Aga Khan University</p>
<p><b>
Location:</b> Karachi</p>
<p><b>
Introduction to the Aga Khan University:</b></p>
<p>
Chartered in 1983, Aga Khan University (AKU) is a private, autonomous, and self-governing international university with 13 teaching sites in six countries distributed across three continents. As an integral part of the Aga Khan Development Network, AKU provides higher education in several disciplines, carries out research pertinent to the countries in which it exists, and has campuses, programmes and/or teaching hospitals in Afghanistan, Kenya, Pakistan, Tanzania, Uganda, and the UK. As an international institution, AKU operates on the core principles of quality, relevance, impact, and access; and AKU is a model of academic excellence and an agent of social change.</p>
<p>
As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopting appropriate standards for safeguarding and promoting respectful relationships within its diverse workforce, including faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders. All employees/trainees and partners are expected to share this commitment.</p>
<p><b>
Job Role / Responsibilities:</b></p>
<p>
You will be responsible for:</p>
<ul>
<li>facilitating issue resolution and follow-up for data centre operations.</li>
<li>leading initiatives in business continuity planning and disaster recovery solutions.</li>
<li>ensuring a disaster recovery strategy meeting organizational recovery objectives.</li>
<li>evaluating and adopting cutting-edge technologies, including virtualization and cloud systems.</li>
<li>planning and executing global data centre downtimes and capacity requirements.</li>
<li>maintaining a 99.72% uptime for data centres and services.</li>
<li>collaborating with software solution providers to evaluate hardware and design robust, fault-tolerant system architecture.</li>
<li>developing end-user computing strategies and assessing technology risks with mitigation plans.</li>
<li>reviewing and finalizing technical proposals for hardware procurement.</li>
<li>overseeing advanced systems design, performance tuning, and capacity management.</li>
<li>leading projects involving virtualization, Microsoft System Centre Suite, and server upgrades.</li>
<li>supporting critical applications such as HIS, ERP, Moodle, PACS, Microsoft Exchange/Office 365, and DBMS.</li>
<li>ensuring global IT infrastructure compliance with organizational standards.</li>
<li>overseeing 24/7 SOC operations and cybersecurity incident management.</li>
<li>leading threat-hunting exercises and improving security detection capabilities.</li>
<li>ensuring infrastructure vulnerabilities are resolved across all applications and servers.</li>
<li>participating in external ICT, CAP, and JCIA audits, and maintaining compliance.</li>
<li>conducting periodic disaster recovery drills.</li>
<li>formulating 5-year infrastructure budget projections.</li>
<li>supervising and appraising team members, conducting training needs assessments, and guiding career development.</li>
<li>fostering a collaborative team environment through goal-setting and regular meetings.</li></ul></div><div></div><div><div><br>
</div><p><b>Qualifications:</b></p>
<ul>
<li>having a bachelor&rsquo;s degree in Computer Science, Engineering, or related disciplines (relevant industry certifications are an advantage).</li>
<li>possessing a minimum of 12 years of hands-on IT infrastructure experience in a large enterprise setting, including 5 years in a leadership role.</li>
<li>being an expert in data centre trends, virtualization, cloud systems, disaster recovery, and IT infrastructure solutions.</li>
<li>being proficient in Meditech EHR, PeopleSoft ERP, Microsoft, VMware, SQL, Oracle, and cloud platforms.</li>
<li>demonstrating strong communication, problem-solving, and leadership capabilities.</li>
<li>having the ability to design cost-effective, ROI-driven IT solutions aligned with business objectives.</li>
<li>showcasing multi-tasking ability under pressure with excellent analytical skills.</li>
</ul>
<p>Comprehensive Reference Checks will be conducted.</p><div><br>
</div></div><div>
Primary Location: Pakistan-Karachi</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 26/02/2026, 4:41:29 AM</div><div>
Closing Date: 12/03/2026, 1:59:00 PM</div></div>

Senior Manager, Service Delivery

Arwen Tech

<div>
 Posted on Feb 23, 2026
 <br/>
 <br/>
 Title
 <br/>
 <br/>
 Business Consultant / Senior Business Consultant &ndash; Infra &amp; Special Projects
 <br/>
 <br/>
 Apply before
 <br/>
 <br/>
 Mar 31, 2026
 <br/>
 <br/>
 City
 <br/>
 <br/>
 Karachi
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Summary of Job Profile:
 <br/>
 <br/>
 Lead nationwide presales, solution architecture, sales support, and strategic special projects focused on Infrastructure and Cloud solutions. This role drives sales success by designing competitive solutions, supporting sales teams, and managing customer and OEM engagements. The position focuses on solution strategy and presales outcomes without responsibility for Solution delivery and P&amp;L
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities
  <br/>
  <br/>
 </strong>
 Sales &amp; Business Growth
 <br/>
 <br/>
 <ul>
  <li>
   Lead presales and sales support activities nationwide for infrastructure and cloud solutions, achieving assigned sales targets.
  </li>
  <li>
   Achieve Sales quotas assigned on a quarter to quarter basis
  </li>
  <li>
   Work closely with Sales and Account Managers to identify opportunities and create winning proposals, BOQs, and RFP responses.
  </li>
  <li>
   Manage OEM and distributor relationships related to deal registration, pricing, and solution positioning.
   <br/>
   <br/>
  </li>
 </ul>
 Presales &amp; Solution Architecture
 <br/>
 <br/>
 <ul>
  <li>
   Provide leadership for nationwide presales across compute, storage, virtualization, and cloud technologies and any special projects assigned from time to time.
  </li>
  <li>
   Conduct requirements gathering, workshops, and technical scoping.
  </li>
  <li>
   Develop innovative, customer-focused solutions.
  </li>
  <li>
   Mentor regional presales teams and Solution Architects.
  </li>
  <li>
   Maintain standardized design artefacts such as templates, diagrams, sizing sheets, and solution documents.
   <br/>
   <br/>
  </li>
 </ul>
 Special Projects &amp; Innovation
 <br/>
 <br/>
 <ul>
  <li>
   Lead cross-functional initiatives related to infrastructure modernization, cloud adoption, and emerging technologies like AI-ready infrastructure and hybrid cloud.
  </li>
  <li>
   Support leadership in evaluating new products and strategic growth areas.
  </li>
  <li>
   Customer &amp; OEM Engagement
  </li>
  <li>
   Represent Arwen Tech in customer sessions, pre-bid meetings, seminars, and industry events.
  </li>
  <li>
   Act as senior technical consultant for key enterprise, public sector, telecom, and FSI customers.
  </li>
  <li>
   Build strong relationships with OEMs and distributors (Dell, HPE, Lenovo, VMware, Nutanix, Huawei, H3C, Schneider Electric, etc.).
   <br/>
   <br/>
  </li>
 </ul>
 Customer &amp; OEM Engagement
 <br/>
 <br/>
 <ul>
  <li>
   Represent Arwen Tech in customer sessions, pre-bid meetings, seminars, and industry events.
  </li>
  <li>
   Act as senior technical consultant for key enterprise, public sector, telecom, and FSI customers.
  </li>
  <li>
   Build strong relationships with OEMs and distributors (Dell, HPE, Lenovo, VMware, Nutanix, Huawei, H3C, Schneider Electric, etc.).
   <br/>
   <br/>
  </li>
 </ul>
 Internal Coordination &amp; Governance
 <br/>
 <br/>
 <ul>
  <li>
   Advise senior leadership on portfolio enhancement, GTM strategies, and modernization opportunities.
  </li>
  <li>
   Develop unique, customer-centric solution approaches to enhance Arwen&rsquo;s competitive positioning.
  </li>
  <li>
   Evaluate and recommend new technologies including HCI, private/hybrid cloud, softwaredefined infrastructure, and emerging platforms.
  </li>
  <li>
   Work cohesively with internal Account Management, Strategy, Engineering, and Operations teams for solution alignment and customer strategy.
  </li>
  <li>
   Handover designed solutions to Delivery/PMO with complete documentation and clarity, without being responsible for delivery execution.
  </li>
  <li>
   Participate in IKO/EKO meetings with customers to support knowledge transfer, as he/she was engaged throughout the presales journey.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 <br/>
 <br/>
 <ul>
  <li>
   Strong knowledge of compute, storage, virtualization, and backup technologies.
  </li>
  <li>
   Expertise in SAN/NAS/Object storage architectures and cloud integration models.
  </li>
  <li>
   Capable of designing hybrid/multi-cloud architectures (Azure, AWS, GCP).
  </li>
  <li>
   Understanding of data center components, power/cooling basics, racks, and infrastructure dependencies.
  </li>
  <li>
   Strong commercial &amp; technical acumen in developing competitive infrastructure solutions.
  </li>
  <li>
   Excellent communication, presentation, and stakeholder management skills.
  </li>
  <li>
   Ability to lead presales activities, guide solution architecture, and support nationwide teams.
  </li>
  <li>
   Strong analytical, critical thinking, and creative problem-solving abilities.
  </li>
  <li>
   Ability to manage multiple proposals, customer engagements, and special projects simultaneously.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education, Experience, Licensure, Certification Required For The Position
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, IT, Engineering or related field (Master&rsquo;s preferred).
  </li>
  <li>
   15+ years of experience in infrastructure, virtualization, cloud, presales, or solution architecture roles.
  </li>
  <li>
   Certifications Preferred: CCNA/CCNP, VMware VCP, Azure/AWS/GCP, Nutanix, Dell, HPE, H3C, or equivalent infrastructure certifications
  </li>
  <li>
   Experience in sales consulting with emphasis on pre-sales and solution architecture for infrastructure and cloud.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies Required To Successfully Perform The Job
  <br/>
  <br/>
 </strong>
 Technical Competencies
 <br/>
 <br/>
 Behavioral/General Competencies
 <br/>
 <br/>
 <ul>
  <li>
   Compute, virtualization, and container technologies
  </li>
  <li>
   SAN/NAS/Object storage
  </li>
  <li>
   Backup and DR architectures
  </li>
  <li>
   Cloud platforms &amp; hybrid integration
  </li>
  <li>
   Data center infrastructure fundamentals
  </li>
  <li>
   Presales &amp; solution architecture methodologies
   <br/>
   <br/>
  </li>
 </ul>
 Ownership and accountability for solution and sales outcomes
 <br/>
 <br/>
 Strong organizational and time management skills.
 <br/>
 <br/>
 Ability to work under pressure and prioritize effectively.
 <br/>
 <br/>
 Excellent interpersonal communication and collaboration.
 <br/>
 <br/>
 Adaptability to evolving technologies and market trends.
 <br/>
 <br/>
 Leadership with mentoring and conflict resolution skills
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent Salary
  </li>
  <li>
   Fuel Allowance
  </li>
  <li>
   Internet Allowance
  </li>
  <li>
   Medical Insurance
  </li>
  <li>
   Annual Leaves
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   EOBI
  </li>
  <li>
   Annual Bonus
  </li>
 </ul>
</div>


Business Consultant / Senior Business Consultant – Infra & Special Projects

Systems Limited

<div>
 <p>
  The Enterprise Architect &ndash; Data, AI &amp; Platforms is a senior leader within the Enterprise Architecture function, responsible for defining, governing, and evolving the organization&rsquo;s end‑to‑end technology architecture across data, AI/ML, platforms, and infrastructure. This role ensures that the enterprise technology landscape is modern, scalable, secure, cloud‑ready, and optimized to enable data‑driven decision-making, intelligent automation, and digital transformation. The Enterprise Architect partners with data teams, infrastructure, application development, security, and business domain architects to design an integrated technology ecosystem that accelerates value creation and supports enterprise strategic priorities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsibilities:
 </p>
 <ul>
  <li>
   Define and maintain the enterprise target architecture across data, AI, platforms, and infrastructure, including principles, standards, patterns, and reference architectures.
  </li>
  <li>
   Establish architecture guardrails that promote data quality, AI readiness, platform automation, integration, standardization, and security by design.
  </li>
  <li>
   Lead the development of data and AI platform architecture, covering data lakes, data warehouses, real‑time streaming, ML platforms, and model lifecycle management.
  </li>
  <li>
   Drive modernization initiatives across cloud, hybrid, and on‑prem environments to support advanced analytics, AI workloads, and scalable digital platforms.
  </li>
  <li>
   Architect solutions that support large-scale analytics, ML training and inference, model deployment, and intelligent automation.
  </li>
  <li>
   Collaborate with data architects and engineers to ensure data platforms are highly available, resilient, governed, and optimized for performance and cost.
  </li>
  <li>
   Design platform capabilities that streamline DevOps, MLOps, DataOps, observability, and automation.
  </li>
  <li>
   Ensure technology decisions support regulatory compliance for data governance, security, privacy, and data residency.
  </li>
  <li>
   Lead the evolution of enterprise infrastructure to ensure it meets requirements for scalability, performance, AI compute, storage modernization, network reliability, and cybersecurity.
  </li>
  <li>
   Oversee the lifecycle of key platforms including virtualization, container platforms (e.g., OpenShift/Kubernetes), cloud services, storage, and enterprise databases.
  </li>
  <li>
   Guide the selection and implementation of infrastructure and cloud technologies that support AI acceleration, distributed computing, and modern data workloads.
  </li>
  <li>
   Develop strategies for capacity planning, business continuity, and disaster recovery for critical platforms.
  </li>
  <li>
   Partner with business and technology stakeholders to translate business outcomes into capable, scalable, and future-proof technology architectures.
  </li>
  <li>
   Lead cross-functional architecture reviews and ensure alignment with enterprise architecture roadmaps.
  </li>
  <li>
   Provide technical leadership and mentorship to architects, engineers, and project teams.
  </li>
  <li>
   Maintain comprehensive documentation including roadmaps, reference architecture, standards, and guidelines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Requirements:
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  </li>
  <li>
   15+ years in infrastructure, data, or platform engineering/operations, with 5&ndash;7 years in architecture leadership roles.
  </li>
  <li>
   Demonstrated experience defining enterprise-wide data, AI, platform, and infrastructure architectures in complex hybrid environments.
  </li>
  <li>
   Deep expertise in:
  </li>
  <li>
   Enterprise data platforms, data engineering, analytics platforms.
  </li>
  <li>
   AI/ML platforms, model lifecycle technologies, MLOps.
  </li>
  <li>
   Cloud architecture (Azure, OCI, AWS).
  </li>
  <li>
   Container platforms (Kubernetes, OpenShift).
  </li>
  <li>
   Compute, storage, networking, security, and virtualization technologies.
  </li>
  <li>
   Familiarity with infrastructure and platform solutions such as AIX, RHEL, Oracle Database, Dell EMC Storage, Pure Storage, Data Domain, Cisco, Palo Alto, Checkpoint.
  </li>
  <li>
   Experience with DevOps, Platform Engineering, DataOps, MLOps, and observability tools.
  </li>
  <li>
   Hands-on experience with Infrastructure-as-Code (IaC) and automation tools (Terraform, Ansible, Jenkins, etc.).
  </li>
  <li>
   Strong understanding of security architecture, cloud governance, and regulatory requirements.
  </li>
  <li>
   Proven ability to lead large-scale platform, data, or infrastructure transformation initiatives.
  </li>
  <li>
   Excellent communication, analytical thinking, and cross-functional leadership skills.
  </li>
  <li>
   Certifications in cloud, networking, infrastructure, or architecture frameworks (AWS, Azure, TOGAF) are a plus.
  </li>
  <li>
   Experience with ITIL, Agile, and modern delivery methodologies.
  </li>
 </ul>
 <p>
 </p>
</div>


Enterprise Architect - Data, AI & Platforms

10Pearls

<div><p><b>Company Overview</b></p><p>
10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs and high growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity and successful delivery and execution.</p><p><b>
 Role</b></p><p>
We are seeking a highly skilled Senior Site Reliability Engineer to join our team. The ideal candidate will have strong experience with Google Cloud Platform (GCP) and DevOps practices, and will play a key role in building, operating, and scaling reliable cloud infrastructure while improving observability, automation, and deployment processes across our platforms.<br>
<br>
<b>Responsibilities</b></p><ul><li><p>
Design, build, and maintain scalable and secure cloud infrastructure on GCP and AWS/Azure platforms.</p></li><li><p>
Develop and implement CI/CD pipelines for automated build, testing, and deployment processes.</p></li><li><p>
Monitor, troubleshoot, and optimize cloud-based systems to ensure high availability, performance, and reliability.</p></li><li><p>
Configure and manage Argo CD installations for continuous delivery of applications to Kubernetes clusters.</p></li><li><p>
Collaborate with development and operations teams to streamline workflows and improve efficiency.</p></li><li><p>
Stay current with emerging cloud technologies and best practices, and provide recommendations for continuous improvement.</p></li><li><p>
⁠Have a thorough process methodology and ability to communicate with all stakeholders.</p></li></ul><p><b>
Requirements</b></p><ul><li><p>
3+ years of hands-on experience contributing to DevOps transformations and infrastructure evolution.</p></li><li><p>
Strong proficiency with Google Cloud Platform (GCP), including services such as Cloud Run, BigQuery, Cloud Storage, and networking.</p></li><li><p>
Solid experience with Infrastructure as Code (IaC) tools, preferably Terraform, for provisioning and managing GCP resources.</p></li><li><p>
Hands-on experience with containerization technologies, including Docker.</p></li><li><p>
Experience with GCP-specific monitoring and logging tools such as Cloud Monitoring, Cloud Logging, Prometheus, and Grafana.</p></li><li><p>
Working knowledge of at least one programming language, preferably TypeScript, JavaScript, Go, or Python.</p></li><li><p>
Experience using version control systems such as Git.</p></li><li><p>
Strong preference for working in agile, fast-paced environments.</p></li><li><p>
Proven ability to collaborate effectively across cross-functional teams.</p></li><li><p>
Strong teamwork, communication, and problem-solving skills.</p></li></ul><p></p><p>
</p><p>p59ubpGC7j</p></div>

Staff/Senior DevOps Consultant (SRE)

Hiring Talent

<p>We are looking for an IT Manager to join our client.</p><p><b>Timings:</b> Morning shift</p><p><b>Location:</b> DHA, Karachi</p><p><b>Role Description</b></p><p>This is a full-time, on-site Senior Information Technology Manager role located in Karāchi. The Senior Information Technology Manager will oversee the IT department, develop and implement technology strategies, and ensure the alignment of IT systems with business goals.</p><p><b>Responsibilities:</b></p><ul><li>Lead the implementation, integration, and continuous improvement of our client's core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.</li><li>Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.</li><li>Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.</li><li>Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.</li><li>Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.</li><li>Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.</li><li>Manage network, cloud, and server infrastructure across all gym locations.</li><li>Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.</li><li>Implement and monitor data security, backup, and disaster recovery protocols.</li><li>Ensure smooth day-to-day IT operations and high system availability.</li><li>Manage relationships with vendors, consultants, and technology service providers.</li><li>Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.</li><li>Collaborate with internal departments to align IT initiatives with business goals.</li></ul><p><b>Qualification &amp; Experience </b></p><ul><li>Bachelor&rsquo;s in Computer Science or Software Engineering with major in Software Development.</li><li>8 to 10 years of experience, with at least 2 years in similar role, preferred if had a previous experience in a membership-based business.</li></ul><p><b>Technical Skills:</b></p><ul><li>Hands-on foundation required, with strength in architecture, evaluation, and Implementation.</li><li>Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup &amp; Recovery</li><li>Tools: Git / GitHub, Jira or Notion. Soft Skills &amp; Personal Attributes</li><li>Strong communication, able to bridge business needs and technical realities</li><li>Proactive learner, keeps up with new technologies and industry best practices</li><li>Organized, detail-oriented, and process-focused</li></ul><p>Interested candidates may apply</p><p>Preference will be given to candidates residing in DHA.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you live in DHA?</li><li>Are you willing to work for a fitness industry?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>managing and implementing enterprise systems: 8 years (Preferred)</li><li>managing IT infrastructure: 8 years (Preferred)</li><li>leading cloud migration project: 5 years (Preferred)</li><li>BI tool: 3 years (Preferred)</li><li>ISO 27001: 5 years (Preferred)</li></ul><p>Work Location: In person</p>

IT Manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>46596
</div></div></div></div><div><div><div><div><b>Job Location: </b>Karachi, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 8
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>13/03/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>17/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
This role will be responsible for calling pre-existing customers from the assigned portfolio to strengthen relationships and increase Annual Net Receivables of Credit cards. Assist clients with queries, perform needs analysis, suggest solutions.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div>
 Co-browse with the Client (ETB service or sales: All ETB clients / NTB sales: All NTB potential clients) to assist in resolving issues<br>
<ul><li>Suggest solutions Client might potentially need using analytics triggered next-best-conversation;</li><li>Perform a needs analysis with Clients on calls</li><li>Ability to solve problems and close issues without handing over</li><li>Complete account opening and sale process on the spot where possible</li><li>If required, hand off client to Personal Acquiring Team for follow up conversation</li><li>Ensure that all the relevant processes carried out by &ldquo;Client Centre Executive &ndash; Sales&rdquo; to adhere DOIs.</li><li>Maintain proper attendance and timing all the time as per HR guideline and Attend regular morning huddles.</li><li>Ensure productivity level and performances are maintained as per defined target.</li><li>Ensure an effective communication with customer as per approved script to maintain and protect the bank reputation and sales integrity.</li><li>Ensure that all the relevant processes carried out by &ldquo;Client Centre Executive &ndash; Sales&rdquo; to adhere DOIs.</li><li>Maintain proper attendance and timing all the time as per HR guideline and Attend regular morning huddles.</li><li>Ensure productivity level and performances are maintained as per defined target.</li><li>Ensure an effective communication with customer as per approved script to maintain and protect the bank reputation and sales integrity.</li><li>Ensure that daily call reports (minimum 35 calls per day) are properly prepared and submitted timely on available tools.</li><li>To ensure performance as per Scorecard</li><li>Ensure data protection, customer confidentiality no sales miss commitment takes place at all time.</li><li>always Ensure adherence to Specified audit checklists and Zero tolerance confirmation .</li><li>Always 'Live the Values' by treating customers fairly and maintaining call quality and discipline.</li><li>Meet the business objectives initiated by the respective country RC business</li><li>Deepen customer relationship and maximize penetration</li><li>Maintain proper hygiene and ensure 'clean desk policy'.</li><li>Mark all leaves at people soft.</li><li>Treat customer and colleague with respect and fairly.</li><li>All e-learning and survey must be done before deadline.</li><li>Systems to shut down before leaving.</li><li>Customer calling timings as per defined guideline.</li><li>Cell phones not allowed in working areas.</li><li>Ensure data protection, customer confidentiality no sales miss commitment takes place at all time.</li><li>Ensure all sales pitches are made without no mis-selling</li><li>always Ensure adherence to Specified audit checklists and Zero tolerance confirmation.</li><li>Ample knowledge of AML/CDD policy &amp; Process as per Job role requirement</li><li>Knowledge of relevant Retail Banking Products</li><li>To be updated &amp; abreast with all the latest products, policy information</li><li>Multi-product Personal Banking knowledge</li><li>General product operations</li><li>Attend all required and mandatory trainings</li><li>Ensure compliance with the basic tenets of the AML, GCOC and other relevant policies of Bank &amp; be a part of out-serve initiatives</li><li>To Ensure Data Protection &amp; Client Data Confidentiality</li><li>To follow the clean desk policy all the time</li><li>always Ensure adherence to Specified audit checklists and Zero tolerance confirmation.</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
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&lt;Copy skills and experience from &gt;</p></div></div><div><div><div><b>
Qualifications</b></div>
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&lt;Add relevant qualifications, if required for the role.&gt;</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
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We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
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In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

CC Executives - ANR (Portfolio)

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