ai engineer

devops engineer

contact centre agent

data engineer

project engineer

ai agent automation engineer

Network Squad

About the RoleWe are looking for a skilled and forward-thinking AI Agent &amp; Automation Engineer to join our growing technology team. The ideal candidate will be responsible for designing, developing, and integrating AI-driven solutions that improve business efficiency, automate processes, and enhance system intelligence.This role requires hands-on experience with AI agents, workflow automation, API integrations, and system optimization.Key Responsibilities<ul><li>Design and deploy AI agents for business operations and customer interactions</li><li>Develop AI-driven automation workflows to streamline internal processes</li><li>Integrate AI solutions with existing systems (CRM, ERP, cloud platforms, APIs)</li><li>Build and maintain AI-powered chatbots and virtual assistants</li><li>Monitor, test, and optimize AI performance and reliability</li><li>Collaborate with IT, operations, and business teams to identify automation opportunities</li><li>Ensure security, compliance, and scalability of AI implementations</li></ul>Required Skills &amp; Experience<ul><li>Proven experience in AI development, automation, or system integration</li><li>Strong knowledge of Python or similar programming languages</li><li>Experience with AI APIs and large language models</li><li>Hands-on experience with automation tools and workflow platforms</li><li>Experience with REST APIs and third-party integrations</li><li>Understanding of cloud platforms (AWS, Azure, or GCP)</li><li>Strong problem-solving and analytical skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package?</li><li>Describe your experience with Ai Agent</li></ul>Work Location: In person

AI Agent & Automation Engineer

Cubitrek Private Limited

We are looking for a detail-oriented QA Engineer to join our growing team and help ensure the highest quality standards for our AI-powered knowledge retention platform. If you are passionate about testing modern SaaS applications and enjoy working with cutting-edge AI products, we would love to hear from you.About the Role As a QA Engineer, you will be responsible for designing and executing test strategies, identifying bugs, and ensuring smooth functionality across our platform. You will collaborate closely with developers, product managers, and AI teams to maintain product reliability and performance.ResponsibilitiesDevelop and execute manual and automated test casesPerform functional, regression, integration, and performance testingIdentify, document, and track bugs and usability issuesCollaborate with development teams to resolve defectsTest API integrations and third-party integrationsEnsure product quality across web applications and cloud environmentsParticipate in sprint planning, reviews, and QA documentationRequirements2+ years of experience in QA or software testingStrong understanding of software QA methodologies and testing processesExperience with manual and automation testing toolsFamiliarity with API testing tools (Postman, REST clients, etc.)Experience working with SaaS or web-based applicationsStrong analytical and problem-solving skillsGood communication and documentation skillsNice to HaveExperience testing AI/ML based applicationsKnowledge of cloud platforms (AWS, Azure, or GCP)Experience with CI/CD pipelinesFamiliarity with automation frameworks like Selenium, Cypress, or PlaywrightWhat We OfferOpportunity to work on an innovative AI productCollaborative and growth-focused environmentCompetitive salary and career development opportunitiesJob Type: Full-timeExperience:<ul><li>QA or Software Testing: 2 years (Required)</li></ul>Work Location: In person

QA Engineer

The Plumtree Group Global

<div>
 
 Nature: Onsite
 
 
 
 
 Location: Karachi &ndash; Shahr
 
 
 e Faisal
 
 
 
 
 Job Type: Full-Time
 
 
 
 
 Shift: Evening (06:30 PM - 02:30 AM)
 
 
 
 
 (06:30 PM - 12:00 AM) - For Females Only
 
 
 
 
 Company Overview:
 
 
 
 Launchpad Innovations
 
 (sister company of
 
 The Plumtree Group
 
 )
 
 is a rapidly growing AI-powered business automation platform that helps small to medium-sized businesses scale smarter, not harder. Our comprehensive platform includes 7 AI employees that automate everything from customer service and lead generation to content creation and reputation management. We're revolutionizing how businesses operate by providing enterprise-level AI capabilities at an affordable price point.
 
 
 
 Position Summary:
 
 
 
 We are seeking a dynamic and client-focused Account Manager to join our growing team. This role is critical in ensuring our clients maximize their investment in Launchpad's AI-powered platform. You'll be responsible for the complete client journey from onboarding through ongoing success, working closely with our technical experts to deliver exceptional results and drive client retention and growth.
 
 
 
 Key Responsibilities:
 
 
 
 Client Onboarding &amp; Implementation
 
 
 <ul>
 <li>
 Lead client onboarding process for new Launchpad customers, ensuring smooth transition from their previous platforms
 </li>
 <li>
 Develop customized 90 day plans tailored to each client's industry, size, and specific requirements
 </li>
 <li>
 Coordinate with GHL (GoHighLevel) experts to configure and optimize all platform features including but not limited to:
 </li>
 <ul>
 <li>
 CRM setup and data migration
 </li>
 <li>
 AI Virtual Assistant configuration
 </li>
 <li>
 Conversation AI customization
 </li>
 <li>
 Workflow automation development
 </li>
 <li>
 Social media and content AI setup
 </li>
 <li>
 Reputation management integration
 </li>
 <li>
 Website visitor tracking implementation
 </li>
 </ul>
 <li>
 Facilitate seamless data migration from HubSpot and other platforms
 </li>
 <li>
 Deliver platform training sessions to ensure clients are proficient with all features and capabilities
 
 
 </li>
 </ul>
 Technical Collaboration &amp; Solution Delivery
 
 
 <ul>
 <li>
 Partner closely with GHL technical specialists to fulfill complex client requirements and custom automation needs
 </li>
 <li>
 Translate client business objectives into technical specifications for our development and configuration teams
 </li>
 <li>
 Coordinate with AI specialists to optimize each of the 7 AI employees for client-specific use cases
 </li>
 <li>
 Oversee integration projects with third-party tools and existing client systems
 </li>
 <li>
 Quality assurance testing of all implementations before client handoff
 
 
 </li>
 </ul>
 Ongoing Account Management
 
 
 <ul>
 <li>
 Serve as primary point of contact for assigned client portfolio
 </li>
 <li>
 Conduct regular check-ins and success reviews to ensure clients are achieving desired outcomes
 </li>
 <li>
 Monitor platform usage and performance metrics to identify optimization opportunities
 </li>
 <li>
 Proactively identify expansion opportunities for additional features, users, or upgraded plans
 </li>
 <li>
 Handle escalations and resolve complex client issues in collaboration with technical support teams
 </li>
 <li>
 Develop and maintain strong client relationships that drive retention and referrals
 
 
 </li>
 </ul>
 Growth &amp; Retention
 
 
 <ul>
 <li>
 Drive account expansion by identifying opportunities for clients to leverage additional AI employees or premium features
 </li>
 <li>
 Present quarterly business reviews showcasing ROI, performance metrics, and growth opportunities
 </li>
 <li>
 Collaborate with sales team on upselling and cross-selling initiatives
 </li>
 <li>
 Collect and document client feedback for product development and improvement initiatives
 </li>
 <li>
 Maintain high client satisfaction scores and retention rates above company benchmarks
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 Experience &amp; Background
 
 
 <ul>
 <li>
 3+ years of account management or customer success experience, preferably in SaaS or technology companies
 </li>
 <li>
 Proven track record of managing client relationships and driving retention/growth
 </li>
 <li>
 Experience with CRM platforms (GoHighLevel experience highly preferred)
 </li>
 <li>
 Familiarity with marketing automation and business process optimization
 </li>
 <li>
 Experience onboarding clients to complex software platforms
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of AI and automation technologies and their business applications
 </li>
 <li>
 Proficiency with GoHighLevel platform or similar all-in-one marketing automation tools
 </li>
 <li>
 Basic understanding of integrations and APIs
 </li>
 <li>
 Comfortable with data migration and platform configurations
 </li>
 <li>
 Experience with project management tools and methodologies
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Exceptional communication skills - both written and verbal
 </li>
 <li>
 Strong problem-solving abilities and analytical thinking
 </li>
 <li>
 Project management expertise with ability to manage multiple complex implementations simultaneously
 </li>
 <li>
 Client-focused mindset with passion for delivering exceptional customer experiences
 </li>
 <li>
 Collaborative approach to working with technical teams and specialists
 </li>
 <li>
 Detail-oriented with strong organizational skills
 </li>
 <li>
 Adaptability to work in a fast-paced, evolving technology environment
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Technology, or related field
 </li>
 <li>
 Experience with AI/automation platforms and understanding of AI agent capabilities
 </li>
 <li>
 Previous experience in digital marketing or business automation
 </li>
 <li>
 Certification in GoHighLevel or similar platforms
 </li>
 <li>
 Experience with data analysis and reporting tools
 </li>
 <li>
 Background in consulting or solution selling
 
 
 </li>
 </ul>
 
 Culture &amp; Benefits:
 
 
 
 <ul>
 <li>
 Market-competitive salary with performance-based bonuses
 </li>
 <li>
 Growth-focused and entrepreneurial environment
 </li>
 <li>
 Mentorship from experienced founders and marketing leaders
 </li>
 <li>
 Health insurance and paid leaves
 </li>
 <li>
 Professional development budget for courses and certifications
 </li>
 <li>
 Career growth in a global SaaS-focused organization
 </li>
 <li>
 Access to Launchpad's full platform and AI tools
 
 
 </li>
 </ul>
 
 Compensation:
 
 
 
 Salary: Market competitive (based on experience)
 
 
 Bonus: Performance-based incentives tied to growth metrics
 
 
 Powered by JazzHR
 
 
 m2JOP372y4
</div>

Digital Account Manager / Client Partner

Human Capital HR Solutions

Senior Software EngineerJob Type: Full-Time, Permanent Industry: Information Technology / Software Development Department: Technology Team: Development Location: Karachi, PakistanAbout the RoleHuman Capital HR Solutions is hiring a Senior Software Engineer on behalf of a USA-based IT industry client. We are seeking a highly skilled and forward-thinking software engineer who is passionate about building scalable, high-quality applications using modern frameworks and AI-augmented development practices.This role is ideal for professionals who combine strong engineering fundamentals with an evolving AI mindset &mdash; leveraging intelligent development tools to enhance productivity, improve code quality, and drive innovation. You will collaborate closely with architects, QA engineers, and UX teams across the full software development lifecycle to build future-ready solutions.Key Responsibilities<ul><li>Design, develop, and maintain clean, scalable, and testable software solutions aligned with business and technical requirements.</li><li>Enhance and optimize existing systems to ensure performance, reliability, security, and scalability.</li><li>Participate in all phases of the Software Development Lifecycle (SDLC), including design discussions, development, code reviews, testing, and deployment.</li><li>Utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code, Tabnine) to accelerate coding, reduce defects, and improve solution design.</li><li>Leverage AI-driven tools for testing, debugging, and documentation to streamline development workflows.</li><li>Collaborate with cross-functional teams to define technical requirements, architectural decisions, and coding standards.</li><li>Contribute to continuous improvement initiatives through automation, experimentation, and knowledge sharing.</li><li>Identify opportunities for AI integration within the product ecosystem and propose technical enhancements.</li><li>Perform root-cause analysis for production issues and implement sustainable solutions.</li><li>Maintain clear and comprehensive technical documentation for designs, code changes, and configurations.</li></ul>Qualifications<ul><li>Strong command of Java, Spring Framework, Hibernate/JPA, and related technologies.</li><li>Solid understanding of microservices architecture and distributed systems.</li><li>Experience with relational databases such as MySQL and PostgreSQL (NoSQL is a plus).</li><li>Familiarity with templating engines such as Velocity, Thymeleaf, or similar technologies.</li><li>Working knowledge of JavaScript, jQuery, and front-end integration patterns.</li><li>Exposure to AI/ML concepts, Python scripting, or AI frameworks such as LangChain or LlamaIndex is preferred.</li><li>Practical experience or strong interest in AI-powered development tools (e.g., GitHub Copilot, Cursor, Claude Code, Tabnine).</li><li>Familiarity with CI/CD pipelines and containerization technologies such as Docker and Kubernetes is an advantage.</li></ul>Experience Requirements<ul><li>3&ndash;6 years of hands-on software development experience, preferably within enterprise or SaaS product environments.</li><li>Proven experience working across multiple services/components in microservices or distributed architectures.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Preference will be given to candidates graduated from reputed institutions such as GIK Institute, FAST-NUCES, Habib University, or other well-recognized national or international universities.</li></ul>How to Apply: Interested candidates are encouraged to apply by sending their updated resume to careers1.hc@gmail.com with the subject line Senior Software Engineer Job Type: Full-timeWork Location: In person

Senior Software Engineer

Job Title: Software Architect Location: Pakistan Job Type: Full-Time | Permanent Industry: Information TechnologyHuman Capital is hiring a Software Architect on behalf of our client in the IT industry. This role is ideal for a highly experienced technology leader who can design scalable, secure, and high-performance systems while driving architectural strategy and AI-enabled innovation within modern SaaS platforms.Key Responsibilities<ul><li>Define and drive the architectural vision and technology roadmap aligned with business goals.</li><li>Design scalable, secure, and reliable enterprise systems using microservices, monolithic, serverless, and event-driven architectures.</li><li>Lead integration of AI/ML components including automation systems, recommendation engines, and agent-based frameworks.</li><li>Evaluate emerging technologies such as LLMs, vector databases, and AI orchestration tools for strategic adoption.</li><li>Identify and resolve scalability, resiliency, and performance bottlenecks.</li><li>Establish and maintain architecture standards, documentation, and reusable frameworks.</li><li>Conduct code reviews, enforce security best practices, and ensure quality assurance standards.</li><li>Collaborate with product, DevOps, and data teams to define system integrations and AI governance standards.</li><li>Mentor development teams and conduct technical workshops.</li><li>Participate in project planning, technical risk assessments, and resource estimation.</li><li>Implement and maintain enterprise architecture frameworks across products.</li></ul>Required Skills<ul><li>Strong expertise in Java, Spring Cloud, Hibernate/JPA, and modern web technologies.</li><li>Deep understanding of microservices, cloud-native, and distributed system design.</li><li>Experience with cloud platforms such as Azure, AWS, or GCP.</li><li>Strong knowledge of CI/CD pipelines and DevSecOps practices.</li><li>Hands-on experience with AI/ML tools and frameworks including Python, TensorFlow, PyTorch, LangChain, and OpenAI APIs.</li><li>Experience working with vector databases such as Pinecone, Weaviate, or PostgreSQL pgvector.</li><li>Knowledge of AI agents, orchestration frameworks, and data pipeline architectures.</li><li>Strong problem-solving and system optimization skills.</li><li>Excellent leadership and mentoring capabilities.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or related field (Master&rsquo;s preferred).</li><li>Minimum 10+ years of hands-on software development and architecture experience.</li><li>Proven track record of designing and implementing enterprise-scale systems.</li><li>Experience leading cross-functional technical teams.</li></ul>How to Apply: Apply now by sending your updated resume to careers1.hc@gmail.com.Job Type: Full-timeWork Location: In person

Software Architect

Hiring Talent

A fast paced startup Company is hiring a Senior SQA Engineer.Job Type: Full-time, onsiteShift Timings: 3 pm to 12 amLocation: Shahrah-e-Faisal, KarachiIndustry: AI / FintechResponsibilities:&middot; Design and execute end-to-end test plans covering the full user journey &mdash; app launch to voice conversation to financial insights&middot; Test real-time voice interactions via Live Kit &mdash; connection stability, audio quality, latency&middot; Validate financial data flows &mdash; Plaid Link, transaction ingestion, account syncing, data accuracy&middot; Test across the backend service mesh &mdash; API gateway, conversational AI, data services, recommendation engine&middot; Build and maintain automated test suites for regression, smoke, and integration testing&middot; Perform device-specific testing on iOS &mdash; different iPhone models, OS versions, network conditions&middot; Identify, document, and track bugs with clear reproduction steps and severity classification&middot; Collaborate with engineering to define acceptance criteria and testability requirementsRequirements:&middot; 4-5 years QA experience, with 2+ years focused on end-to-end and integration testing&middot; Experience testing iOS apps &mdash; TestFlight, real device testing, Xcode instruments&middot; Comfortable testing APIs and microservices (REST, WebSocket)&middot; Experience with test automation frameworks (XCTest, Playwright, Pytest, or similar)&middot; Strong understanding of real-time communication testing (audio/video, WebRTC, or similar)&middot; Ability to test against financial data &mdash; transactions, balances, edge cases in currency and formatting&middot; Excellent bug reporting &mdash; clear steps, logs, screenshots, severity assessmentInterested candidates may apply.Application Question(s):<ul><li>Are you willing to work onsite from 3 pm to 12 am ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>automation testing: 3 years (Preferred)</li><li>manual testing: 4 years (Preferred)</li><li>integration testing: 4 years (Preferred)</li><li>device specific testing on iOS: 3 years (Preferred)</li></ul>Work Location: In person

Senior SQA Engineer

NielsenIQ

<div>Company Description 
#li-hybrid
As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce / Service Cloud, and Salesforce AI capabilities.
You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes. 
Job Description 
Core Responsibilities
1) Core Platform Ownership &amp; Governance<ul><li>
Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).</li><li>
Manage environments and releases (sandboxes, UAT, change migration), coordinating with Product and Engineering for smooth deployments and minimal disruption.</li><li>
Administer users, Permission Sets/Groups, roles, and access policies; maintain org security posture and audit readiness.</li></ul>
2) Configuration, Automation &amp; Data Quality<ul><li>
Design and build scalable solutions using Flows (record‑triggered, screen, scheduled), Lightning App Builder, dynamic forms/actions, validation rules, formulas, and layouts.</li><li>
Create and evolve Reports &amp; Dashboards to provide actionable insights for Sales, Service, and Leadership.</li><li>
Establish data quality controls (picklists, validations, required fields, duplicate rules) and steward remediation plans.</li></ul>
3) Agentforce / Service Cloud (Service Excellence)<ul><li>
Configure and optimise Agentforce Console workspaces for efficiency (tabs, utility items, keyboard shortcuts, macros, Quick Text).</li><li>
Implement best‑practice Case Management: Omni‑Channel routing, assignment/escalation rules, SLAs/Entitlements, queues, email‑to‑case, and Knowledge integration.</li><li>
Enable Digital Engagement channels (chat/messaging)</li><li>
Partner with Service leadership to track and improve KPIs (first contact resolution, handle time, backlog, CSAT) via dashboards.</li></ul>
4) Salesforce AI (Einstein &amp; Agentforce AI)<ul><li>
Configure and govern AI‑assisted service productivity features (e.g., case summaries, recommended replies, auto‑classification/triage) with appropriate guardrails.</li><li>
Collaborate with Product/Data to identify AI use cases, define acceptance criteria, monitor quality, and drive ethical, secure AI adoption.</li><li>
Measure AI impact (time saved, accuracy, adoption), iterate configurations, and champion best practices with end‑users.</li></ul>
5) Integrations &amp; Data Exchange<ul><li>
Work with integration teams to design robust data flows via Salesforce APIs Platform Events, External Services, and connected apps.</li><li>
Support troubleshooting across integrated systems (e.g., marketing automation, data platforms, ticketing) and ensure data integrity across domains.</li><li>
Contribute to integration documentation, error handling standards, and monitoring routines.</li></ul>
7) Security, Compliance &amp; Risk<ul><li>
Leverage platform audit capabilities (Login History, Setup Audit Trail) and contribute to incident response/root‑cause analysis.</li><li>
(Nice to have) Familiarity with Salesforce Shield (Event Monitoring, Field Audit Trail, Platform Encryption).</li><li>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</li><li>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</li></ul>
8) Adoption &amp; Enablement<ul><li>
Deliver demos, quick guides, and in‑app prompts; champion accessibility and UX simplicity across Lightning pages and screen flows.</li><li>
Run office hours, gather feedback, and translate pain points into a prioritised backlog with the Product Owner.</li></ul> 
Qualifications<ul><li> 
Proven experience in a platform‑level Salesforce role (e.g., Platform Specialist, Systems Analyst), supporting global commercial or service teams.</li><li>
Strong hands‑on expertise with Flows, Lightning configuration, and data modelling.</li><li>
Practical knowledge of Service Cloud / Agentforce configuration (Cases, Console, Omni‑Channel, Knowledge, SLAs).</li><li>
Demonstrated ability to translate complex business requirements into scalable configuration and clear user stories.</li><li>
Excellent stakeholder communication, prioritisation, and time management in a fast‑moving environment.</li></ul> 
Additional Information 
This role is Hybrid 1 per week<div></div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies. 


About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Salesforce Platform Specialist

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