legal billing & operations analyst - asset resolution (türkiye)

office manager

sales director

account manager

account sales executive

after sales service specialist Jobs in Turkey

after sales service specialist

back office sales

Wabtec

<div><b>Job Description</b><p><b><br>
Job Summary :</b></p><p>
The Back-Office Sales role supports the commercial organization by managing pricing activities, coordinating sales processes, and ensuring the accuracy of key sales data. This role acts as a central point of contact between internal teams, plants, and customers, contributing to effective decision-making, operational efficiency, and the successful execution of sales strategies.</p><p><b>
Main Responsibilities :</b></p><ul><li>
Deliver assigned commercial and administrative objectives; initiate corrective actions when performance does not meet expectations.</li><li>
Prepare, manage, and maintain pricing documentation and standard aftermarket price offers across customers, product groups, and defined periods.</li><li>
Develop, consolidate, and distribute comprehensive sales reports and statistics, including data on customers, products, pricing, volumes, and trends.</li><li>
Support the formulation and implementation of sales strategies in alignment with organizational goals.</li><li>
Ensure adherence to all legal, corporate, and departmental policies and compliance requirements.</li><li>
Coordinate and monitor commercial interactions and information flow between Wabtec plants, internal teams, and end customers.</li><li>
Track offer parameters and monitor variances against approved annual pricing guidelines.</li><li>
Follow up on commercial disputes involving plants, customers, or suppliers, ensuring timely resolution.</li><li>
Proactively identify and escalate potential commercial risks or issues to relevant stakeholders.</li><li><b>
Internal Process Responsibilities &ndash; TSG &amp; OE Sales</b></li></ul><ul><li>
Lead S&amp;O TSG entries and updates, including won/lost status tracking.</li><li>
Lead coordination of GO/NO‑GO and Bid/No‑Bid review processes.</li><li>
Support the submission and management of CPQ and SISCAT requests.</li><li>
Lead end‑to‑end follow‑up of the CPQ offer process to ensure timely progress and alignment with sales requirements.</li><li>
Lead the organization and execution of tender review meetings.</li><li>
Support win/loss and post‑mortem review activities and documentation.</li><li>
Maintain accurate and up‑to‑date business data in Salesforce to support forecasting and decision-making.</li></ul><p><b>
Required Qualifications and Experience :</b></p><br>
<p></p><ul><li>
University degree,</li><li>
Min. 5 years&rsquo; business experience within Banking &amp; Insurance Industry, Retail/Production Controlling or similar,</li><li>
Creativity and sense of initiative,</li><li>
Organizational skills and self-management of priorities,</li><li>
Ability to negotiate within task scope,</li><li>
Ability to work in a team,</li><li>
Good interpersonal skills (effective work with onsite &amp; remote, internal &amp; external multi-cultural contacts),</li><li>
Flexible and proactive,</li><li>
Use of Microsoft Office (Excel, Word) and ERP applications (e.g. Salesforce/CPQ, Oracle),</li><li>
Fluent both written and spoken in Turkish and English; other languages are an asset,</li><li>
Understand and apply concepts of corporate bid and sales processes; standard local commercial processes; Turkish public sector processes,</li><li>
Male candidates: completed military service.</li></ul><p></p><p><br>
Preferred:</p><ul><li>
Candidates living in İstanbul/Europe</li><li>
Candidates experienced in split weekly office &amp; home-office work</li></ul><p></p><b><br>
Additional Information</b><div></div><p><b><br>
What could you accomplish in a place that puts People First?</b></p><p>
At Wabtec, it&rsquo;s not just about a job - it&rsquo;s about the impact you make. When our people come together, we&rsquo;re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><p>
If you&rsquo;re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br>
</p><p><b>Who are we?</b></p><p>
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it&rsquo;s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together &ndash; are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><p>
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We&rsquo;re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><p><b>
Culture powers us and the possibilities.</b></p><p>
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We&rsquo;re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><p><br>
We&rsquo;re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><p>
Need accommodation? Just let us know - we&rsquo;ve got you.</p></div>

Back-Office Sales

Tommy Hilfiger

<div>
 <strong>
  Design Your Future at PVH
  <br/>
  <br/>
 </strong>
 Assistant Store Manager
 <br/>
 <br/>
 Be part of an iconic story. PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That&rsquo;s the Power of Us, that&rsquo;s the Power of PVH+. The Team The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service. The Position Reporting to the District Manager/Store Manager, the Assistant Store Manager ensures the store performance and optimal Clients Experience through managing and supporting the Sales Team with training, coaching, and sharing feedback and the store performance and optimal Organization through managing Back Office, Visual Merchandising, Stock and Omnichannel activities. Ensure a positive selling environment by overseeing all aspects of the selling process and creating a welcoming atmosphere for customers. Set daily goals for customer service to enhance the overall experience, emphasizing responsiveness and satisfaction. Train and coach the team on standards, including customer service, product placement, and efficient time management. Monitor key performance indicators (KPIs) for continuous improvement, using company reports to analyze trends and identify areas for enhancement. Provide recommendations for action based on the analysis of sales performance. Collaborate with In-Store Visual for effective display fittings and report on visual criteria's impact on sales. Provide continuous feedback on performance and support Store Manager in team recruitment and development. Facilitate the cascading of company content through morning briefings for the team. Coordinate Stock and Back Office teams to ensure optimal stock provision and mix. Implement measures for the safety of products in both sales floor and stockroom. Conduct regular stock checks and promptly communicate stock information to the team. Maximize sales through analytical merchandise management, utilize reports for trend analysis, and conduct daily meetings to achieve goals. The Ideal Candidate At least 3 years&rsquo; experience in similar role within structured environment Experience with RFID systems Proficient use of Excel Good organization and collaboration skills and abilities Detail oriented and highly organized Fluent in English and Turkish any other language is a plus Be valued.At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing by offering a comprehensive benefits package that goes beyond the basics. We want to create a culture of care that fosters loyalty, commitment, and a sense of belonging, and we're proud of it. Balance &ndash; Work Smart, our flexible working model, is all about trust, connection, collaboration, and community. You&rsquo;ll get the freedom to choose the hybrid setup and working hours that benefit you. Health &amp; Wellbeing &ndash; wellbeing programs, premium subscription to headspace, volunteering programs. Develop &ndash; PVH University curates and delivers training programs for you to continuously develop your professional and personal goals. Be at the forefront &ndash; stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be part of market launches and receive employee discounts! Be part of it. PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
</div>


Assistant Store Manager

Stanley Black & Decker

<div><p><b>Position Title: </b>Business Care Partner
</p><p><b>Location: </b>Istanbul, Turkey
</p><p><b>Work Arrangement: </b>Hybrid, (2 days remote, 3 days in office)
</p><p><b>Employment: </b>Permanent
</p><p></p><p><b>Come build something that matters.
</b></p><p>It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World&trade;. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world&rsquo;s most beloved brands, including DEWALT&reg;, BLACK+DECKER&reg;, CRAFTSMAN&reg;, STANLEY&reg;, CUB CADET&reg;, and HUSTLER&reg;.
</p><p></p><p><b>The Job:
</b></p><p>As a Business Care Partner, you&rsquo;ll get to:
</p><ul><li>Propose and implement process improvements, simplifications, and automations to enhance operational efficiency.
</li><li>Ensure strict compliance with all company procedures, including financial entries and segregation of duties.
</li><li>Act as a business partner by communicating effectively with sales teams regarding customer-related issues.
</li><li>Maintain thorough knowledge of relevant products and catalogs within your domain.
</li><li>Oversee the complete order cycle, from receipt to delivery, ensuring timely and accurate processing.
</li><li>Address customer issues promptly (e.g., quality concerns, delays, disruptions) and escalate significant deviations to management.
</li><li>Manage and optimize order books, including mass processing, cleaning, and product transitions.
</li><li>Prepare export documentation and coordinate shipments as required.
</li><li>Resolve customer queries and disputes (deliveries, returns, pricing, etc.) in collaboration with relevant teams.
</li><li>Support team development by sharing knowledge, analyzing KPIs, and assisting with training during absences.
</li></ul><p></p><p><b>The Person:
</b></p><p>You love to learn and grow and be acknowledged for your valuable contributions. You&rsquo;re not intimidated by innovation. Wouldn&rsquo;t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
</p><ul><li>Bachelors degree or equivalent
</li><li>Fluent knowledge of Turkish and operational English
</li><li>SAP knowledge
</li><li>Comfortable with Excel
</li><li>Basic knowledge and understanding of supply chain
</li><li>Customer orientation and a service mindset
</li></ul><p></p><p><b>You&rsquo;ll receive:
</b></p><ul><li>Meal allowance
</li><li>Month transportation allowance
</li><li>Private health and life insurance
</li></ul><p></p><p><b>And More:
</b></p><p>We want our company to be a place you&rsquo;ll want to be &ndash; and stay. Being part of our team means you&rsquo;ll get to:
</p><ul><li><b><i>Grow: </i></b>Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
</li><li><b><i>Learn: </i></b>Have access to a wealth of learning resources, including our digital learning portal.
</li><li><b><i>Belong </i></b><i>: </i>Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
</li><li><b><i>Give Back: </i></b>Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.
</li></ul><p><b><i>We Don&rsquo;t Just Build The World, We Build Innovative Technology Too.
</i></b></p><p>Joining the Stanley Black &amp; Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you&rsquo;ll get the unique chance to impact some of the world&rsquo;s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
</p><p><b>Who We Are
</b></p><p>We&rsquo;re the World&rsquo;s largest tool company. We&rsquo;re industry visionaries. We&rsquo;re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art &ldquo;smart factory&rdquo; products and services provide greater quality to our customers &amp; greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
</p><p><b>Global Benefits &amp; Perks
</b><br>
You&rsquo;ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
</p><p><b>What You&rsquo;ll Also Get
</b></p><p>Career Opportunity: Career paths aren&rsquo;t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
</p><p><b>Learning &amp; Development:
</b><br>
Our lifelong learning philosophy means you&rsquo;ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
</p><p><b>Diverse &amp; Inclusive Culture:
</b><br>
We pride ourselves on being an awesome place to work. We respect and embrace differences because that&rsquo;s how the best work gets done. You&rsquo;ll find we like to have fun here, too.
</p><p><b>Purpose-Driven Company:
</b><br>
You&rsquo;ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.</p></div>

Business Care Partner

Fenix İnsan Kaynakları Eğitim ve Danışmanlık

<p><b>İş Tanımı</b><br/>Uluslararası bir projede, kullanıcıların taleplerine yazılı kanallar &uuml;zerinden destek sağlayacak ekip arkadaşları arıyoruz. Pozisyon ağırlıklı olarak back office ve chat destek &uuml;zerinedir.<br/>Gerekli durumlarda outbound arama desteği de verilebilir.</p><p>Destek verilen konular:</p><ul><li>Platform kullanımı</li><li>Hesap ve şifre işlemleri</li><li>İşlem takibi ve kullanıcı talepleri</li></ul><p><b>Aranan Nitelikler</b></p><ul><li>Almanca: Native seviyede</li><li>İngilizce: En az B2</li><li>Yazılı iletişim becerisi g&uuml;&ccedil;l&uuml;</li><li>Vardiyalı &ccedil;alışma sistemine uyum sağlayabilecek</li></ul><p><b>&Ccedil;alışma Şartları</b></p><ul><li>Haftada 2 g&uuml;n izin (değişken)</li><li>Home office &ccedil;alışma modeli</li></ul><p><b>Yan Haklar</b></p><ul><li>Performansa dayalı prim sistemi</li><li>Yemek kartı</li></ul><p><b>S&uuml;re&ccedil; Bilgisi</b></p><ul><li>Hızlı işe alım s&uuml;reci</li><li>Eğitim programı ile başlangı&ccedil;</li></ul><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Work Location: Remote</p>

Almanca Bilen Back Office Müşteri Temsilcisi (Home Office)

Medsien Inc.

<div><p>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.</p>
<p>
More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.</p>
<p>
Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking organized, motivated, and passionate <b>Back-End Developers</b><b> </b>to join our team of talented and inspiring developers in a fast-paced environment.</p>
<p>
As a <b>Back-End Developer</b>, you'll work on new exciting projects with full autonomy. We're looking for a candidate who is passionate about building new applications from the ground up and who will join a growing team in developing the products that enable providers to provide high quality services to their patients.</p>
<p><b>
As a Back-End Developer, you will:</b></p>
<ul>
<li>Implement and document new software apps and components,</li>
<li>Understand how code fits into broader technical and/or business contexts,</li>
<li>Actively participate in code review and technical design reviews,</li>
<li>Work on medium to large projects. Participate in all system/component implementation and design from development to production,</li>
<li>Research new technologies and prototype new ideas,</li>
<li>Ensure high testability and quality of delivered software,</li>
<li>Work with the Operations team to troubleshoot and fix defects in software,</li>
<li>Participate in building Scrum processes and agile culture within the company.</li>
</ul>
<p><b>Please apply if you have:</b></p>
<ul>
<li>3+ years of back-end development experience,</li>
<li>Having worked in a dynamic, agile environment with minimal supervision,</li>
<li>Extensive experience with Python/Django,</li>
<li>A creative and driven mindset with experience navigating through ambiguity and a desire to work in a fast-paced, results-driven environment,</li>
<li>A desire to learn and try new approaches/ ideas and stretch boundaries,</li>
<li>Extreme problem solving skills,</li>
<li>Outstanding communication skills,</li>
<li>Bachelor's Degree or higher in Computer Science, or a related field of study,</li>
<li>Perfect English skills; both written and oral,</li>
<li>Residence in Istanbul (proximity to central Istanbul is a plus for potential on-site meetings).</li>
</ul>
<p><b>For this position, we offer:</b></p>
<ul>
<li>competitive USD salary and stock options,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
<p>Please bear in mind that:</p>
<ul>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.
</li><li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
<p><b>Our Process</b></p>
<p>
We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.</p>
<p>
Employment at <b>Medsien</b> is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.</p>
<p><b>
Thank you for taking the time to apply for a position at Medsien!</b></p>
<p>
Please visit the below links for GDPR details:</p>
<p>
https://www.medsien.com/legal/employee-candidate-information-notice</p>
<p>
https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</p></div><p></p>

Back-End Developer

MetLife

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><div><b>Location</b></div><div>
Istanbul, T&uuml;rkiye</div>
</div></div></div></div></div><div><div><div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>15-Apr-2026
</div></div><div><div>Job ID
</div><div>16897
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p><b>The Opportunity</b></p><p>
At MetLife Turkey, we are looking for a <b>Growth Marketing Deputy Manager</b> to help accelerate our digital growth journey. This is a <b>hands‑on, individual contributor role</b> for an experienced growth marketer who enjoys owning initiatives, running experiments, and turning insights into tangible business results.</p><p>
In this role, you will play a key part in growing digital sales for Life, Personal Accident, Health, and BES products by improving acquisition performance, optimizing conversion funnels, and building smarter lifecycle journeys. Guided by our purpose &ndash; <i>always with you, building a more confident future</i> &ndash; and our New Frontier strategy, you will work closely with cross‑functional teams to design, test, and scale impactful growth initiatives in a dynamic, data‑driven environment.</p><p><b>
Key Responsibilities</b></p><ul><li>
Own and optimize digital acquisition initiatives across Google, Meta, and other relevant platforms, continuously improving performance and efficiency.</li><li>
Design and run CRO and experimentation activities, including A/B tests on landing pages, messaging, value propositions, and trust signals.</li><li>
Analyze end‑to‑end digital sales funnels, identify drop‑offs, and implement conversion improvements aligned with compliance requirements.</li><li>
Build and manage remarketing and lifecycle journeys (email, SMS, WhatsApp) covering abandonment, follow‑ups, onboarding, activation, and cross‑sell opportunities.</li><li>
Track and interpret key growth KPIs such as CAC, CVR (lead‑to‑bind), ROAS, and drop‑off rates, and share insights with relevant stakeholders.</li><li>
Collaborate closely with Marketing, Product, IT, CX, Call Center, RevOps, Legal/Compliance, and Bancassurance teams to ensure smooth and consistent execution.</li></ul><p><b>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Marketing, Business, Economics, Engineering, or a related field.</li><li><b>
At least 6 years of experience</b> in growth marketing, digital acquisition, performance marketing, or conversion optimization roles.</li><li>
Strong hands‑on experience with paid media, funnel optimization, analytics, and experimentation frameworks.</li><li>
Solid analytical skills with the ability to turn data into clear insights, hypotheses, and actionable recommendations.</li><li>
A proactive, ownership‑driven mindset with strong collaboration and communication skills.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience in regulated industries such as insurance, banking, or financial services.</li><li>
Familiarity with SEO fundamentals, lifecycle marketing, CRM journeys, or assisted digital sales models.</li><li>
Curiosity, adaptability, and a strong experimentation mindset with a passion for continuous improvement.</li></ul><br>
<p></p>
</div></div></div></div></div><div><div><div><div><div><div><p><b>Benefits We Offer</b><br>
<br>
Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families.</p><p>
We offer private health insurance for you and your family, life insurance, employer pension plan, meal and transportation allowance, as well as a work from home allowance. We also provide a cultural Heritage Day off, and &ldquo;back to school&rdquo; and &ldquo;school report day&rdquo; leaves and much more!</p></div><br>
<div></div>
</div></div><div><div><b>About MetLife</b><br>
<div></div>
<p>Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
</p><p></p><p>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</p></div></div></div></div></div></div>

Growth Marketing Deputy Manager

RedCloud Technologies

<div><p><b>About RedCloud</b></p><p>
The global supply chain is broken&mdash;creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board.</p><p>
RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain&mdash;enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment&mdash;facilitating smarter everyday business decisions for our customers, from factory to warehouse to store.</p><p>
Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We&rsquo;re building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint.</p><p><b><br>
Team Placement</b></p><ul><li><b>Customer-Facing Squads:</b> Embedded with specific customer implementations</li><li><b>Cross-Squad Support:</b> Bringing field insights back to product teams</li></ul><p></p><p><b>
Key Responsibilities</b></p><ul><li>Partner directly with enterprise FMCG and supply chain customers to understand their unique challenges</li><li>Rapidly prototype and deploy custom solutions using platform capabilities</li><li>Build production-ready integrations with customer systems and data sources</li><li>Configure and customize data products for specific client workflows</li><li>Create reusable accelerators and templates for common FMCG patterns</li><li>Train customer teams on platform capabilities and best practices</li><li>Influence product roadmap with field insights and customer feedback</li><li>Build custom agents and conversational interfaces for specific use cases</li><li>Serve as trusted technical advisor to customer stakeholders</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>3-5+ years of software engineering or solutions engineering experience</li><li>Strong programming skills in Python, SQL, Node.js, and React</li><li>Experience working directly with enterprise customers</li><li>Ability to context-switch between multiple customer environments</li><li>Strong debugging and problem-solving skills</li><li>Experience with both AWS and GCP platforms</li><li>Excellent communication skills across technical and business audiences</li><li>Understanding of data engineering and ML deployment</li><li>Self-starter mentality with minimal supervision needed</li></ul><p></p><p><b>
Preferred Qualifications</b></p><ul><li>FMCG industry experience (retail, supply chain, manufacturing)</li><li>Consulting or professional services background</li><li>Experience with AgentCore and conversational AI deployment</li><li>Knowledge of common FMCG systems (SAP, Oracle, Salesforce)</li><li>Experience with change management and user adoption</li><li>Understanding of MCP and A2A protocols</li><li>Previous Palantir, Databricks, or similar FDE experience</li></ul><p></p><p><b>
What Makes This Role Unique</b></p><ul><li>Direct impact on customer success and product direction</li><li>Combination of engineering, consulting, and product skills</li><li>Building cutting-edge AI solutions in real production environments</li></ul><p><b><i><br>
Even if you don&rsquo;t meet every requirement, we still encourage you to apply. Your unique experiences and perspectives might be just what we&rsquo;re looking for.</i></b></p><p><b>
Benefits</b></p><p>
Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.</p><p>
Plus, you will get:</p><ul><li><p>
25 Days Annual leave, increasing to 26 days after 12 months in the business</p></li><li><p>
Enhanced Company Pension (Matched up to 5% &amp; Salary Sacrifice)</p></li><li><p>
Healthcare Cashplan with Medicash</p></li><li><p>
Private Healthcare with Aviva</p></li><li><p>
Life Insurance with AIG</p></li><li><p>
Happl, our benefit platform which provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness.</p></li><li><p>
Stock / Equity</p></li></ul><p>
Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we&rsquo;re on!</p><p>
RedCloud I We're growing!</p><p>
RedCloud I Red101 App I Open Commerce</p></div>

Forward Deployment Engineer

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