event coordinator

operations manager

commercial manager

restaurant manager

area manager

banquet manager

PULLMAN

<div><b>Company Description</b><p><br>
Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><b><br>
Job Description</b><p><br>
We are looking for a passionate Banquet Leader to guide, inspire, and lead the banquet department at our property, delivering outstanding events and exceptional guest service.</p><ul><li><p>
Plan, organize, and oversee banquet events including weddings, corporate meetings, conferences, and social functions</p></li><li><p>
Analyze market trends, guest preferences, and competitor activities to identify opportunities for innovation and growth.</p></li><li><p>
Ensure seamless daily operations across banquet setup, service execution, and breakdown for all events</p></li><li><p>
Maintain the highest standards of food quality, presentation, and service in line with Accor brand standards.</p></li><li><p>
Regularly review guest feedback through surveys, reviews, and direct interactions to identify areas for improvement.</p></li><li><p>
Coordinate event details with clients, sales teams, chefs, and service staff</p></li><li><p>
Supervise, train, and schedule banquet staff to ensure proper coverage and service quality</p></li></ul><b><br>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>
Minimum 5 years of experience in banquet operations management</li><li>
Exceptional leadership, communication, and organizational skills.</li><li>
In-depth knowledge of international cuisines, wines, and mixology.</li><li>
Proficiency in financial management, revenue analysis, and budgeting.</li><li>
Strong commitment to guest satisfaction and service excellence.</li></ul><br>
<b>
Additional Information</b><p><br>
Additional Language is an added advantage.</p><p>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div>

Assistant Banquet Manager

Address Hotels + Resorts

<div>
 &ldquo;Every single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.&rdquo; &ndash; Mohamed Alabbar
 <br/>
 <br/>
 ABOUT THE COMPANY
 <br/>
 <br/>
 Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
 <br/>
 <br/>
 Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
 <br/>
 <br/>
 Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline &lsquo;Where Life Happens&rsquo;, Address offers its guests opportunities to celebrate life and its most cherished moments. It&rsquo;s the ultimate Address.
 <br/>
 <br/>
 ABOUT THE ROLE
 <br/>
 <br/>
 Function: Lifestyle Events
 <br/>
 <br/>
 Department: General Events
 <br/>
 <br/>
 Position Summary:
 <br/>
 The Banquet &amp; Lifestyle Coordinator will serve as the key liaison between clients, sales teams, and operational departments to ensure seamless planning and execution of events, banquets, and lifestyle experiences at the resort. The role focuses on managing client requests, conducting site visits, and supporting the sales team to deliver exceptional experiences that align with the resort&rsquo;s brand standards.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 Serve as the primary point of contact for banquet and lifestyle inquiries from clients and internal teams.
 <br/>
 Coordinate and manage site visits for potential clients, providing detailed presentations of the resort&rsquo;s event spaces and services.
 <br/>
 Support the sales team by preparing proposals, layouts, and event documentation to meet client requirements.
 <br/>
 Liaise with operational teams (banquet, F&amp;B, housekeeping, AV, etc.) to ensure smooth event execution.
 <br/>
 Follow up on client requests, confirming details, timelines, and any special requirements in the companies CRM.
 <br/>
 Maintain organized records of client interactions, event details, and post-event feedback in CRM.
 <br/>
 Assist in coordinating lifestyle experiences, promotional events, and brand activations as required.
 <br/>
 Provide timely updates to the sales and management teams regarding client requests, bookings, and event progress.
 <br/>
 Weekly and monthly report submissions.
 <br/>
 <br/>
 Essential Skills &amp; Qualifications:
 <br/>
 Strong organizational skills with the ability to manage multiple events and deadlines simultaneously.
 <br/>
 Excellent communication and interpersonal skills for interacting with clients, sales teams, and operational departments.
 <br/>
 Attention to detail and a proactive approach to problem-solving.
 <br/>
 Professional appearance, demeanour, and strong customer service orientation.
 <br/>
 Ability to work flexible hours including weekends and evenings as required by events.
 <br/>
 <br/>
 Desirable:
 <br/>
 Prior experience in event coordination, banquets, or lifestyle management within the hospitality industry.
 <br/>
 Bachelor&rsquo;s degree in Hospitality, Event Management, or related field.
 <br/>
 Knowledge of event management software or CRM systems.
 <br/>
 Experience with high-end or luxury hospitality brands.
 <br/>
 Understanding of social and lifestyle trends to enhance guest experiences.
 <br/>
 <br/>
 ABOUT THE FUNCTION
 <br/>
 <br/>
 The function of a Lifestyle Coordinator is to plan, coordinate, and execute a wide range of events, ensuring they run smoothly, meet their objectives, and provide a positive experience for
 <br/>
 attendees.
 <br/>
 <br/>
 PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST
 <br/>
 &bull;  Event Attendance: The number of attendees or participants compared to event goals and
 <br/>
 historical data. This metric indicates the event's appeal and promotional effectiveness.    &bull;   Budget Management: The ability to stay within or below the allocated event budget. Cost
 <br/>
 control and adherence to budgetary constraints are essential performance indicators.    &bull;  Event Revenue: The total revenue generated from the event, which may include ticket
 <br/>
 sales, sponsorships, merchandise sales, and other sources of income.    &bull;  Customer Satisfaction: Attendee feedback and satisfaction scores collected through surveys
 <br/>
 or post-event evaluations, which measure the overall quality and success of the event.    &bull;  Event Objectives: Achievement of specific event objectives, such as meeting attendance
 <br/>
 targets, promoting a product, or raising awareness for a cause.
 <br/>
 <br/>
 Technical Skills    &bull;  Event management &amp; Planning    &bull;  Budgeting, finance &amp; Forecasting    &bull;  Vendor &amp; Contract Management    &bull;  Event production    &bull;  Venue &amp; Facility Management    &bull;  Health &amp; Safety compliance    &bull;  Post-Event evaluations    &bull;  Cultural Awareness    &bull;  Fashion &amp; Trends
 <br/>
 <br/>
 Competencies:
 <br/>
 &bull;  Put Customer First    &bull;  Drive for Results    &bull;  Learning    &bull;  Resilience    &bull;  Adaptability
 <br/>
 <br/>
 QUALIFICATIONS, EXPERIENCE &amp; LANGUAGE PROFICIENCY    &bull;  Bachelor's Degree: Many employers prefer candidates with a bachelor's degree in a relevant
 <br/>
 field, such as hospitality, tourism, business management, or a related discipline. However, some employers may consider candidates with equivalent experience and skills.    &bull;  Certifications: Possession of certifications related to lifestyle management, concierge
 <br/>
 services, or hospitality can be an advantage. Relevant certifications might include Certified Concierge Specialist (CCS), Certified Hotel Concierge (CHC), or similar.    &bull;  Customer Service Training: Training in customer service and relationship management is highly valuable, as Lifestyle Managers primarily focus on meeting clients' needs and delivering exceptional service.    &bull;  Prior Experience: Employers typically prefer candidates with several years of relevant work experience in the field of lifestyle management, concierge services, or a related role.    &bull;  Client-Facing Experience: Experience in customer-facing roles, such as concierge, hospitality, personal assistant, or event planning, can be particularly beneficial.    &bull;  Networking: A successful Lifestyle Manager often has a well-established network of contacts and resources to help fulfill client requests and desires.
 <br/>
 <br/>
 <br/>
 WHAT WE BELIEVE IN
 <br/>
 <br/>
 At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
 <br/>
 <br/>
 Customer Focus
 <br/>
 Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
 <br/>
 Ownership Mindset
 <br/>
 No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
 <br/>
 Fast Paced
 <br/>
 Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
 <br/>
 Talent and Tenacity
 <br/>
 Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
 <br/>
 Adaptability
 <br/>
 We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
</div>


Event Coordinator

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26210847<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Assistant Events Planning Manager

One&Only One Za’abeel

<div></div><div><div>Commis 2, Banquet - One &amp; Only One Za'abeel<br>
(18865)</div><br>
<div></div>
<div>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Behold the dawn of a new, all-encompassing resort experience in Dubai &ndash; One&amp;Only One Za&rsquo;abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div>
<div><div>Key Duties and Responsibilities</div>
</div>
<div><ul><li><div>Is present/cooking on the line during the outlet&rsquo;s operating hours</div>
</li>
</ul></div><div><ul><li><div>Support the production flow of the organization and provide support outside the area of responsibility when requested by the direct report.</div>
</li>
</ul></div><div><ul><li><div>Take ownership of special dietary guests, follow instructions based on their requirements, and take responsibility for their satisfaction.</div>
</li>
</ul></div><div><ul><li><div>Maintaining a positive mood throughout the Team.</div>
</li>
</ul></div><div><ul><li><div>Consistently offer professional, friendly, and proactive guest service while supporting fellow Colleagues</div>
</li>
</ul></div><div><ul><li><div>Responsible for preparing and cooking all food items by the recipe and to specification</div>
</li>
</ul></div><div><ul><li><div>Prepare ingredients for cooking, including portioning, chopping, and storing food</div>
</li>
</ul></div></div><div><div><ul><li><div>Prepare all menu items by strictly following recipes and yield guide</div>
</li>
</ul></div><div><ul><li><div>Maintain proper rotation of product in all chillers to minimize wastage/spoilage</div>
</li>
</ul></div><div><ul><li><div>Ensure storeroom requisitions are accurate</div>
</li>
</ul></div><div><ul><li><div>Have full knowledge of all menu items, daily features, and promotions</div>
</li>
</ul></div><div><ul><li><div>Ensure the cleanliness and maintenance of all work areas, utensils, and equipment</div>
</li>
</ul></div><div><ul><li><div>Follow kitchen policies, procedures, and service standards</div>
</li>
</ul></div><div><ul><li><div>Follow all safety and sanitation policies when handling food and beverage</div>
</li>
</ul></div><div><ul><li><div>Checks supplies and prep lists and ensures all items are prepped in a timely manner</div>
</li>
</ul></div><div><ul><li><div>Any other duties as assigned by Culinary Director himself or through Culinary leadership.</div></li></ul></div><div><br>
<div>
</div></div><div></div><div><div>Skills, Experience &amp; Educational Requirements</div></div><div><br>
<div>
</div></div><div><ul><li><div>Minimum 2 years experience as a Kitchen Trainee or currently a Commis 2 in an International luxury hotel or restaurant</div>
</li>
</ul></div><div><ul><li><div>Must have 2 years of food preparation experience in a restaurant or food production facility</div>
</li>
</ul></div><div><ul><li><div>Excellent communication skills</div>
</li>
</ul></div><div><ul><li><div>Ability to work in a multicultural environment</div>
</li>
</ul></div><div><ul><li><div>Basic knowledge of HACCP and safety procedure</div></li></ul><br>
</div>
</div><div></div><div>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Commis 2, Banquet - One & Only One Za'abeel

<p><strong>POSITION SUMMARY</strong></p>
<p>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests  service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.</p>

Assistant Chief Steward

InterContinental Hotels Group

Outlets Manager - Holiday Inn and Suites Dubai Science Park <p>Overview</p><p>As our new <b>Outlets Manager</b>, you'll be leading the way in Banquets, All Day Dining, and our Café Lounge - ensuring every guest enjoys a memorable dining experience, whether they're attending a banquet celebration, enjoying a buffet breakfast, or relaxing over coffee.</p> <p>Every day is different, but you'll mostly be:</p> <ul> <li>Overseeing daily operations across Banquets, All Day Dining, and Café Lounge outlets</li> <li>Leading, coaching, and developing a team of service professionals to deliver consistently high standards</li> <li>Working with the culinary and events teams to ensure seamless banquet operations and exceptional guest experiences</li> <li>Monitoring and maintaining service standards in line with IHG brand requirements and guest expectations</li> <li>Assisting with budgeting, forecasting, and cost control to drive revenue and profitability</li> <li>Building strong relationships with guests, anticipating needs, and handling feedback in a proactive and positive way</li> <li>Coordinating with other departments to ensure smooth operations across all outlets</li> </ul> <p>Qualifications</p> <ul> <li>Bachelor's degree / higher education qualification / equivalent in Hotel Management or a related field preferred</li> <li>3+ years' related food & beverage experience, with at least 1 year in a supervisory or managerial role</li> <li>Strong leadership and communication skills with the ability to inspire and motivate a team</li> </ul> <p>What you can expect from us</p> <p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.</p> <p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p> <p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our <b>myWellbeing</b> framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.</p> <p>So, join us and you'll become part of our ever-growing global family.</p> <p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p>

Outlets Manager - Holiday Inn and Suites Dubai Science Park

Mandarin Oriental Jumeira

<div><div><div><p>Sales Manager, Conference and Events
 </p><div></div><div><div><ul><li>JR-04634
</li> </ul></div><div></div><div><ul><li>Commercial &amp; Brand/Marketing
</li> </ul></div><div></div><div><ul><li>Full time
</li> </ul></div><div></div><div><ul><li>Permanent
</li><div></div><li><div>Mandarin Oriental Jumeira, Dubai
</div></li> </ul></div></div><div></div><div><div><div>Add To Favourites
</div></div> <div></div><div>View Favourites
</div>
</div><div><div><p>Mandarin Oriental Jumeira, Dubai is looking for a <b>Sales Manager </b>to join our <b>Conference and Events Team</b>.</p>
<p></p>
<p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai&rsquo;s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.</p>
<p></p>
<p><b>About the job</b></p>
<p>
The Sales Manager, Conference and Events, secures the business to meet financial annual targets related to Conference and Events, Outside Catering and group room revenue. Plans meetings and events, co-ordinates with hotel operations and clients before, during and after each meeting and or event. Is responsible for selling events and conference in house as well as off site. Handles all meetings, events and catering enquiries to standard procedures. Acts as main contact for event planning and works closely with Banquet Operations, Food &amp; Beverage management, Rooms Division Operation, Finance and external suppliers. Ensures contract is signed, payment policies are adhered to and services contracted are handed over to Banquet Operations with all details clarified and detailed to ensure total customer satisfaction and return.</p>
<p></p>
<p><b>As a Sales Manager, Conference and Events, you will be responsible for the following duties:</b></p>
<ul>
<li><p>Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services.</p></li>
<li><p>
Works closely with the hotel sales team to achieve monthly sales targets.</p></li>
<li><p>
Works closely with Banqueting Operations team to ensure customer satisfaction and return business.</p></li>
<li><p>
Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments.</p></li>
<li><p>
Conducts site inspections, client entertainment and familiarization visits.</p></li>
<li><p>
Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system.</p></li>
<li><p>
Establishes parameters, quotes and negotiates prices with customers for group business.</p></li>
<li><p>
Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.</p></li>
<li><p>
Understands the overall market, including competitors&rsquo; strengths and weaknesses, economic trends, supply and demand and knows how to sell against them.</p></li>
<li><p>
Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concern to offer better business solution.</p></li>
<li><p>
Ensures all requests are handled in the time frame set by the company.</p></li>
<li><p>
Ensures that the information and information security equipment assets are secured as effectively as practically possible to ensure the confidentiality, integrity and availability of the information assets.</p></li>
<li><p>
Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.</p></li>
<li><p>
Services our customers in order to grow share of the account.</p></li>
<li><p>
Builds strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively</p></li>
<li><p>
Sets a positive example for Sales, Reservations and Conference Sales colleagues.</p></li>
<li><p>
Handles guest complaints and disputes.</p></li>
<li><p>
Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</p></li>
<li><p>
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company</p></li>
<li><p>
Ensures an excellent working relationship with all colleagues within the hotel</p></li>
<li><p>
Utilizes all available on the job training tools for colleagues.</p></li>
<li><p>
Attends weekly Conference &amp; Events meeting with Operational team to communicate all new events and existing ones.</p></li>
<li><p>
Attends weekly and monthly department meetings and prepares account performance accordingly.</p></li>
<li><p>
Ensures all files are up to date with all latest booking information and all inputs in system are entered in compliance with company standards.</p></li>
<li><p>
Conducts sites visits as required by hotel operation</p></li>
<li><p>
Participates in Client Entertainment with Sales Department as required</p></li>
<li><p>
Join Sales calls with team as required</p></li>
</ul>
<p></p><p><b>As a Sales Manager, Conference and Events, we expect from you to have:</b></p>
<ul>
<li><p>Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management Minimum 3 years&rsquo; experience in a hotel and/or administrative position selling in hospitality.</p></li>
<li><p>
Previous work experience in Conference and Events and or Sales in Managerial position.</p></li>
<li><p>
Previous experience working in a luxury hotel environment.</p></li>
<li><p>
Must be excellent in using computers and well versed in all computer applications.</p></li>
<li><p>
Prior experience with Delphi preferred.</p></li>
<li><p>
Hotel pre-opening experience desirable.</p></li>
<li><p>
Ability to understand guest needs and expectations and to deliver superior customer service with little input from others.</p></li>
<li><p>
Ability to work under pressure and on own initiative.</p></li>
<li><p>
Positive attitude and good communicator.</p></li>
<li><p>
Ability to plan and organize workload.</p></li>
<li><p>
Effective time management, communication and presentation skills.</p></li>
<li><p>
Flexibility to respond to a range of different work situations.</p></li>
<li><p>
Ability to solve problems.</p></li>
<li><p>
Clear communication; effective verbal and written communication skills in English, and Arabic, French, German, Spanish, Italian or Russian.</p></li>
<li><p>
Friendly personality with excellent interpersonal skills and can-do attitude</p></li>
</ul>
<p></p><p><b>Our commitment to you:
</b></p><ul><li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
</ul>
<p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div></div><p></p>

Sales Manager, Conference and Events

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