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customer service representative

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bilingual receptionist

Kayla Medical & Aesthhetic Centre

Job SummaryWe are seeking a professional, friendly, and organized Receptionist who is fluent in both Hindi and English to join our team. The ideal candidate will be responsible for managing front desk operations, handling patient appointments, providing excellent customer service, and ensuring smooth communication between patients and clinic staff.Key Responsibilities<ul><li>Welcome and assist patients and visitors professionally.</li><li>Answer phone calls, WhatsApp inquiries, and emails promptly.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Register patients and maintain accurate records in the clinic management system.</li><li>Handle patient inquiries regarding services, packages, and appointments.</li><li>Coordinate with doctors, nurses, and technicians to ensure smooth patient flow.</li><li>Process payments and issue receipts when required.</li><li>Maintain cleanliness and organization of the reception area.</li><li>Follow clinic policies regarding patient confidentiality and data protection.</li><li>Assist management with administrative tasks as assigned.</li></ul>Requirements<ul><li>Fluent in Hindi and English (spoken and written).</li><li>Previous experience as a receptionist, customer service representative, or front desk executive preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Experience in a medical center, aesthetic clinic, or healthcare facility is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>Preferred Qualifications<ul><li>Experience with appointment booking systems or CRM software.</li><li>Knowledge of medical or aesthetic clinic operations.</li><li>Additional languages (Arabic, Urdu, or Punjabi) will be an advantage.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Annual leave and public holidays as per UAE Labour Law.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities.</li></ul>How to ApplyInterested candidates are invited to apply with their updated CV, recent photograph, and contact details.Language Requirement: ✔ Hindi (Required) ✔ English (Required)Experience: ✔ Receptionist / Customer Service: 1 year (Preferred)Work Location: Dubai, UAEShort Indeed VersionHindi &amp; English Speaking Receptionist &ndash; DubaiWe are looking for a friendly and professional Receptionist fluent in Hindi and English to join our clinic. Responsibilities include appointment booking, patient registration, answering calls and WhatsApp messages, coordinating with medical staff, and providing excellent customer service.Requirements:<ul><li>Fluent in Hindi and English</li><li>Good communication skills</li><li>Computer knowledge</li><li>Receptionist or customer service experience preferred</li><li>Healthcare/clinic experience is an advantage</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Receptionist (Hindi & English Speaking)

Sawsan Medical Center

We at Sawsan Medical Center (Speciality - Dermatology) have vacancy for the position of Female Receptionist. Kindly note, Arabic &amp; English Speaking, Reading and Writing is a must. The working hours will be in shift 10am to 7pm or 1pm to 10pm (weekly rotation). Own Visa and Canva designing is a must. Can share CV via Whatsapp to +971 55 490 0672Job Types: Full-time, Contract Contract length: 24 monthsPay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have Resident Visa?</li></ul>Experience:<ul><li>receptionist: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Arabic & English Speaking Female Receptionist

CBRE Excellerate

<div><div>ABOUT THE ROLE 
CBRE Excellerate is a leading global provider of integrated facilities and corporate real estate management, we are recruiting for an Arabic speaking receptionist to join our team and deliver the Soft Facilities Management services located on the client account.</div><div>
The position is responsible for making a world class first impression of the organisation, upholding the client values and carefully stewarding customers through moments that matter. Exceptional work and strong problem-solving skills are crucial to the role. Our team are beholders to a series of service standards that reflect core behaviors that should be embodied in every interaction made. 
 
KEY RESPONSIBILITIES 
<ul><li>Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome, with all badges prepared in advance of arrival for a seamless user experience for the building</li><li>Welcome all internal colleagues in a courteous and professional manner</li><li>Maintain complete ownership of the reception area and its surrounding areas by collaborating with all colleagues and service partners to ensure it reflects a positive image of the company</li><li>Assist with issuing and delivery of lost and forgotten passes when applicable</li><li>Use the technology platform to ensure all loaned items are scanned in and out within agreed timelines</li><li>Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience and coordination across departments</li><li>Provide general administrative support to various departments, including photocopying, filing, and data entry</li><li>Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported and collaborate with the relevant stakeholders to ensure timely closure of tickets and jobs</li><li>Provide support to the admin team by posting and assigning workplace tickets on the Helpdesk system</li><li>Assist the Admin team in the management of the Desk Booking system</li><li>Build and maintain strong working relationships with the Security Team, ensuring that the building is secure at all times</li><li>Report health and safety hazards and take proactive action to resolve the risk where appropriate</li><li>Provide information in relation to local transport links and service statuses so guests are provided with up-to-date information for their onward journeys</li><li>Hold general knowledge of local amenities and directions</li><li>Be familiarised with the Workplace Coordinator roles to provide cover as and when required</li><li>Must be operationally hands on to assist wider team during peak periods and work flexible hours from time to time</li><li>Perform other duties as assigned
</li></ul> 
COMMUNICATION SKILLS<ul><li>Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding</li><li>Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor/manager</li></ul> 
EXPERIENCE / SKILLS REQUIRED<ul><li>Proven experience as a receptionist or in a similar role, preferably in a hotel / service industry / corporate environment</li><li>Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale</li><li>Excellent communication and interpersonal skills, with a professional manner</li><li>Strong organisational skills and attention to detail</li><li>Ability to multitask and prioritise tasks effectively in a fast-paced environment</li><li>Positive attitude, with a willingness to learn and adapt to new challenges</li><li>Ability to maintain confidentiality and handle sensitive information with discretion</li><li>Punctuality and reliability are essential</li><li>Comfortable with and embracing of new technologies and digital tools</li><li>Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)</li></ul></div></div>

Receptionist (Arabic speaker)

INDEX Integrated Platform Company

Job Purpose:Receive all visitors and phone calls and act as the first point of contact for individuals contacting or entering the premises in such a way that positively affects the customer&rsquo;s called or visit experience. Provide general clerical backup in line with INDEX Holding&rsquo;s strategic plan, vision, mission, values, goals and objectives.Key Responsibilities:<ul><li>Answer a multi-line switchboard quickly (ideally within 3 ring cycles).</li><li>Screen, assess and refer individual inquiries to their destination.</li><li>Take down and deliver messages accurately and in a timely fashion.</li><li>Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.</li><li>Able to respond to queries in a positive, pleasant, helpful and open manner.</li><li>Organize and prioritize work, work independently, and multi task.</li><li>Receive, sort and distribute incoming mail.</li><li>Liaise with various dispatchers to ensure the timely delivery of documents and invitations.</li><li>Ensure the prompt delivery of certificates to conference attendants.</li><li>Keep up to date information regarding the various events and happening at INDEX Holding.</li><li>Perform general backup clerical support whenever needed.</li><li>Perform other related duties as required.</li><li>Maintains cleanliness and appearance of reception area.</li><li>Able to work as a team player in a changing and growing environment</li><li>Adhere to the company&rsquo;s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor degree in any field.</li><li>Minimum 3-5 years of experience in Customer Service/Receptionist.</li><li>2 years of experience on a similar multi-line phone system in a high-volume organization.</li><li>Must be proficient with the keyboard and IT applications.</li><li>Expert level in the use of Outlook.</li><li>Expert level in the use of Word, Excel and PowerPoint.</li><li>Excellent organizational skills, ability to multi-task and organize others.</li><li>Excellent organization and planning skills, discrete, solid self-esteem, possess and take ownership and accountability for actions.</li><li>Effective organizational, communication, and interpersonal skills.</li><li>Excellent communication (verbal and listening) on phone and in person.</li><li>Pleasant phone voice with proper grammar spoken.</li><li>Ability to work with a variety of individuals, including clients, employees, and applicants.</li><li>Ability to work effectively in a fast-paced office environment is essential.</li><li>Work with frequent interruptions.</li><li>Patience and endurance to sit behind a desk for all day.</li><li>Arabic Language is Must</li></ul>Application Question(s):<ul><li>What is your salary expectation in AED?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>front office receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Front Office Receptionist - Female -Arabic Speaker

Amra Trading Company

Good knowledge in office routine work and computer skillsJob Type: Full-timePay: AED2,000.00 - AED2,100.00 per monthWork Location: In person

Secretary cum Receptionist- Tagalog girl

IZIL Beauty

Job description:Job Title: Spa ReceptionistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerRole OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome,handling reservations, and ensuring a seamless guest experience. This role requires strong customerservice skills, organization, and the ability to manage administrative tasks efficiently. The SpaThe receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstandingclient experience.Key ResponsibilitiesGuest Relations &amp; Customer Service Greet clients warmly and confirm their scheduled treatments or services. Provide guidance on spa procedures and answer client inquiries in a professional manner. Inform clients about promotions, discounts, and new beauty products available. Obtain and document guest feedback regarding treatments and overall experience. Assist in resolving customer complaints and escalate issues as needed.Front Desk &amp; Administrative Duties Open and close the spa at designated times. Maintain a clean and organized reception area. Handle incoming calls, provide accurate information, and confirm appointments. Manage the visitor register to track daily spa visitors. Schedule and update client appointments, ensuring smooth workflow for service providers. Notify spa staff of last-minute cancellations or walk-in clients. Maintain an up-to-date register of loyal and long-term clients.Spa ReceptionistFinancial &amp; Inventory Management Process client payments for services and products. Handle petty cash requests and deposits as needed. Ensure proper handover of cash, client records, and shift reports before leaving work. Check inventory levels and place orders with the Inventory Controller when necessary.Marketing &amp; Promotions Assist in developing and implementing promotional events to attract new clients. Educate clients on beauty products and recommend suitable treatments based on their needs. Promote available spa services and loyalty programs to enhance customer engagement.Compliance &amp; Team Collaboration Attend and actively participate in staff meetings and training sessions. Maintain punctuality for appointments, meetings, and team functions. Adhere to company grooming and uniform standards. Follow standard operating procedures (SOP) and ensure compliance with company policies.Qualifications &amp; ExperienceEducation &amp; Certifications High school diploma or equivalent (additional qualifications in hospitality or administrationare a plus). Knowledge of spa or wellness services is an advantage.Skills &amp; Competencies Strong interpersonal and communication skills. Excellent organizational and time management abilities. Ability to multitask and work efficiently under pressure. Proficiency in using appointment booking software and Microsoft Office applications.Spa Receptionist Self-motivated and able to work independently or as part of a team.Personal Attributes Positive Attitude: Approachable and friendly demeanor. Customer-Focused: Passion for delivering high-quality service. Adaptability: Ability to respond to different work situations effectively. Professionalism: High grooming and presentation standards. Team Player: Works collaboratively with colleagues to ensure smooth operations.Why Join Us?As a Spa Receptionist, you will play a crucial role in creating a welcoming and relaxing environmentfor clients. This role offers opportunities for professional growth, teamwork, and contributing to aluxury spa experience. If you have a passion for customer service and organization, we invite you tobe part of our team.This job description outlines the key responsibilities and expectations for the Spa Receptionist role.Additional duties may be assigned based on business needsPay: AED4,000.00 per monthLanguage:<ul><li>Must Be Arabic Speaker (Preferred)</li></ul>Work Location: In person

Spa Receptionist - Female

POLESTAR ADVISORY SERVICES PROVIDER

Job DescriptionPolestar Advisory Services is a growing business setup consulting company looking for a dynamic and organized Receptionist cum Client Relationship Executive to join our team. This dual role is ideal for someone who enjoys being the first point of contact for clients while also building and maintaining strong customer relationships.You will manage front desk operations and proactively support client engagement, retention, and satisfaction.Website: www.polestaruae.comKey ResponsibilitiesReceptionist Duties:<ul><li>Greet and welcome visitors and clients professionally</li><li>Answer, screen, and forward incoming phone calls</li><li>Manage meeting room bookings and coordinate visitor schedules</li><li>Handle incoming and outgoing mail, couriers, and deliveries</li><li>Maintain a clean, organized reception area</li><li>Assist with basic administrative tasks (data entry, filing, scanning)</li></ul>Client Relationship Executive Duties:<ul><li>Act as the primary point of contact for existing and potential clients</li><li>Build strong relationships by understanding client needs and following up on inquiries</li><li>Prepare and send quotations, proposals, and service information to clients</li><li>Coordinate with internal teams to ensure timely delivery of services/products</li><li>Handle client feedback, complaints, and requests professionally and promptly</li><li>Maintain an updated CRM database of client interactions and sales leads</li><li>Assist in client retention activities (calls, emails, occasional visits if required)</li></ul>Requirements<ul><li>Proven experience as a Receptionist, Front Desk Officer, or Client Relationship Executive (minimum 1&ndash;2 years in UAE preferred)</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and customer-focused attitude</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic CRM tools</li><li>Ability to work independently and handle pressure during peak times</li><li>Bachelor&rsquo;s degree or diploma in Business Administration / Marketing is an advantage</li></ul>Benefits<ul><li>Competitive salary (3,000 &ndash; 3,500 AED/month, based on experience)</li><li>Employment visa and medical insurance as per UAE labor law</li><li>Annual leave as per company policy</li><li>Friendly and professional work environment</li></ul>How to ApplyInterested candidates can send their CV to support@polestaruae.com with the subject line: &ldquo;Application &ndash; Receptionist &amp; CRE&rdquo;Pay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Receptionist Cum Client Relationship Executive

Explore 37+ Bilingual receptionist in Dubai this June. Find roles across top companies and apply now to boost your career.